Total 5 Manager level Quality Assurance / Control job vacancies in Basildon, Essex, SS13 3DU

Nationwide

Do you have strong knowledge of compliance and great problem-solving skills? Ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are seeking an enthusiastic Regulatory Assurance Manager to join our vibrant and dedicated team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: Effectively manage a portfolio of homes to provide an up-to-date view of quality and identify risks to Care UK.



Key Responsibilities:


To monitor and analyse information and data from the home to understand and mitigate emerging risk, escalating concerns as appropriate.
To undertake regulatory assessments in line with regulators
To support Care UK and operational colleagues with understanding of relevant legislation and regulations
To provide coaching to operational teams
To work with homes to achieve high standards of assessments, external inspections or complex safeguarding.
To undertake safeguarding and serious case review investigations as required by Head of Regulatory Governance.
To keep updated regarding developments in the Health and Social Care sector regarding regulation and compliance.
To lead on compliance and quality improvement activities required to ensure business objectives are met.
To conduct coaching and training to care home colleagues and wider Care UKas required.




What We're Looking For:


Detailed knowledge and application of relevant legislation and regulatory framework.
Experience of working in a senior regulatory or quality role.
Knowledge of the care sector in particular care home-based services.
Sound understanding of quality improvement & governance.
Willing to travel regularly to our homes




Why Join Care UK?


Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.




We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

Housing Ombudsman Compliance Team Leader
Temporary
Monday to Friday
Based in Pitsea
£23.08per hour

The focus of this role is to lead a team that manage Housing Ombudsman Compliance, the team's is ensuring compliance with orders, deadlines, and promoting the Complaints Handling Code. A key focus is on complaint resolution, identifying potential reputations risks, and working collaboratively with internal teams to mitigate issues.

The role will work closely with Senior Compliance Leads and support their needs to achieving the team and department goals. Providing training and day to day advice, monitoring productivity and quality from the team while focusing on their staff development needs and requirements

Mechanical & Electrical Compliance Manager
Permanent - £55K + Package
Essex
Property Maintenance

Daniel Owen are proud to be representing a social housing company in Essex who are looking for a brand-new Mechanical & Electrical Compliance Manager to join their team.

They are looking for an experienced M&E Contracts/Compliance Manager to be responsible for of minor / major works operations across a range of building Mechanical & Electrical maintenance activities for various clients and contracts.

Duties:

• Management of minor / major works operations across a range of building Mechanical & Electrical maintenance activities for various clients and contracts. Manage the full supply chain management requirements to deliver successful services that achieve business objectives and meet our customer's needs.

• Managing approved contractors to meet service demands known and contingent, including procurement activity, commissioning, appointment and management in line with the Company's contract rules and standard terms and conditions.

• Improve the efficiency and output of the repairs and maintenance services including its reputation with customers and stakeholders for producing excellent services.

• Ensure accuracy of cost information in relation to projects and risk events. Ensure effective recovery of all claims/costs incurred.

• Review and authorise Sub-Contract payments within specified delegated authority.

• Undertake and accurately record work-in-progress, post inspections, health and safety inspections and act accordingly on findings. Also, where necessary compile improvement plans and see these through to completion.

• Provide accurate and timely reports on all aspects of projects being delivered including but not limited to production of monthly statistical and qualitative information in respect of service performance indicators and progress against targets and budgets.

• Keep abreast of developments in contract management practices and changes to standards and legislation, to ensure that services provided conform to industry best practice and legislative requirements.

• The post holder will be responsible for representing the company and liaising effectively with internal and external stakeholders; and when requested, stand in for the Head of Minor Works and Compliance.

• Developing new solutions and delivery models to improve efficiency, reduce costs, improve quality and customer experience.

• Adopt and develop the company's positive culture for health safety and well being (HSW) management across all aspects of our work. Ensure that the HSW of our people, customers and the public is paramount and at the forefront of everything we do.

If this sounds like a role that you would be interested in, please get in touch today.

About GlobalFoundries:

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Summary of Role:

GlobalFoundries Fab 9 is seeking experienced professionals to support the feature rich 200mm semiconductor manufacturing and development in Essex Junction, VT. The Quality Assurance team is seeking a highly skilled and motivated Manufacturing Quality Manager to oversee a team of quality engineers responsible for managing all Quality Management for Fab 9: Non-conforming materials disposition, internal excursion management, corrective action/preventive action, FMEA, Out-going quality inspection, change management, internal and external quality audit program, ESD oversight and calibration.  The successful candidate for this position will have demonstrated success in working cross organizationally to enable robust quality systems and processes to deliver best in class satisfaction. In this role, your duties will include supervising all aspects of manufacturing quality management listed above.  
This manager will be part of the Fab 9 quality assurance team endeavoring to improve Fab 9 business processes aligned with global and industry standards in support of operational excellence, improved performance and delivering business policy changes that help manage risk to the Fab 9 team and consistent with our future customer portfolio. Please note, this is an on-site position at the Essex Junction, VT facility. 

Specific Responsibilities

• Oversee team representation across all corporate QMS forums.

• Provide leadership in developing and fostering the quality mindset within the Fab 9 community. 

• Strategize and lead internal quality initiatives to support business needs and evolving customer needs

• Own and drive all manufacturing quality metrics to targets and drive continuous improvement (Excursions, Near Misses, On-time submission, AI closure, Escapes, etc)

• Drive timely and effective closure of internal corrective/preventive action process and prevent recurrence through robust problem solving and 8D methodology

• Work with global quality teams to ensure we strive for ONEGF policy, practices and principles.

• Be a catalyst to enable risk-based thinking & quality mindset culture Fab9 Supporting various departments by collecting and coordinating internal quality processes across various departments, conducting ad hoc investigations into identified or reported risks, managing and reporting compliance breaches and exposures.

• Enable a robust business process to enable successful executions of all elements to support each individual process flow here in Fab9.

• Work closely with the Process Integration, Advanced Module Engineering and all other support group stakeholders for successful execution of all the needed steps of each process within the specific business processes scope.

• Own, drive the KPI (Key Process Indicators) for each business process to and drive continuous improvements by identifying opportunities for improvements.

• Drive continuous improvements to key systems and business process through structured training program implementation.

• Support global quality initiatives on business process and system improvements.

Other Responsibilities:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications

• B.S. Degree in Engineering or other related field or equivalent experience

• Experience – 5+ years relevant experience in the semiconductor industry with direct customer engagement experience

• Experience – 3+ years management experience or relevant experience to demonstrate team leadership skills.

• Good written, presentation, communication skills and interact with all levels

Preferred Qualifications:

• Leadership skills to drive a high-performance team with hands on experience on excellent problem solving/troubleshooting skills

• Strong knowledge and applied experience in overall Quality Management systems such as Control Plan, FMEA, SPC, Corrective Action Requests, 8D problem solving methodologies other quality tools etc.,

• ISO9001:2015/IATF16949, auditor certification preferable

• Able to withstand and perform under pressure and tight deadlines

• Experience with multi and cross functional environments

• Experience in fostering a quality culture with customer perspective.

Expected Salary Range

$99,000.00 - $187,900.00

The exact Salary will be determined based on qualifications, experience and location.

We are excited to announce the creation of the new role of Quality and Performance Manager at Stonebridge Mortgages. Leadership of a specialist file review team in the mortgages sector is 100% essential, and ideally with Cemap qualification. As our successful candidate, you will demonstrate a track record in achieving excellent results, in terms of the quantity and quality of file reviewing output the team is tasked with completing. You will be a fantastic developer of people and process and achieve brilliant results, through coaching and developing your team and managing their performance.

About us

At Stonebridge, our employees tell us we are a great place to work. We are passionate about what we do, our people matter, their opinions, insights and enthusiasm are key to our success. We value and look after people, are big on employee wellbeing, we are socially and environmentally responsible and like to get involved in charity work. We consistently look for ways to create a better future, back each other and most importantly, to do the right thing.

Our benefits


Competitive starting salary
Modern new offices with free car parking
Hybrid working. Exceptional candidates located further afield may also be considered, especially those who are currently working in other mortgage networks, provided they are happy with periodic travel to the office)
Free lunch, hot and cold soft drinks when working in the office
2 days per annum additional paid leave for volunteering / charity work
Up to £15 per month towards a gym / fitness membership
Access to Sodexo Employee Discounts Platform
Bike to Work Scheme
Reward & Recognition Programmes
Company sick pay
Excellent Employee Assistance Programme, including free access to digital GP and private counselling services
Structured career path for progression


The role

The Quality & Performance Manager accepts overall responsibility for ensuring the Assessor team meets minimum targets for file reviews, including sales quality scores and completion of remedial processes. They have line management responsibility for the Assessor Team Leaders.

This role provides MI reporting to the Head of Compliance Operations, Compliance Operations Manager and Senior Management Team (SMT) and is expected to be proactive in identifying and putting forward system and process improvements to improve efficiency as often as possible.

Key responsibilities


Development of processes and people to achieve file review targets
Completing 121 performance reviews, providing feedback on performance, agreeing development plans and checking wellbeing
Process and audit management
Deliver outcomes of audits to Assessor Team Leaders
Providing accurate and up to date MI reporting to senior management
Manage staffing levels and attendance within the team
Any other tasks delegated by line manager to support the team and company as required


Our ideal candidate


Excellent developer of people and process
Previous experience managing a specialist file reviewing team, ideally for another mortgage network (i.e. not from the context of a Compliance Manager managing a team of Mortgage Advisors)
Track record exceeding team targets for both quantity and quality of case file reviews
CeMAP qualification
Probing, investigative, analytical
Ability to prioritise, manage own workload and use time productively
Credible and influential at all levels, including with senior management
Able to fully satisfy the pre employment screening process which comprises of right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks.


Who we are

Part of MSS, Stonebridge Mortgage Solutions Ltd is one of the leading dedicated mortgage and protection networks in the UK with a professional community of more than 1,100 mortgage and protection advisers and 600 firms.

We aim to provide world class support and guidance utilising our cutting-edge systems and regulatory expertise and our revolutionary spirit has the customer at its heart.

How to apply

Full job description is available from recruitment@mssl.co.uk on request. Apply with CV. If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know.

Individuals with different cultures, perspectives and experiences are at the heart of the way SDL Surveying & Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, and ex-offenders.