Total 5 Others level Quality Assurance / Control job vacancies in Hull, HU13 9NW

Please see the job description and person specification attached to this advert for full details on the role.

An exciting opportunity has arisen for a registered professional with an interest in infection prevention to join our existing infection prevention and control team.

We are a small, supportive and friendly specialist team, who provide infection prevention and control support and advice for a wide range of community-based services. The role will involve supporting the infection prevention & control team in the delivery of the Infection Prevention and Control Strategy and Quality Improvement Plan and includes; surveillance and investigation of health care associated infections, educating and training staff in infection prevention and control evidence based practices, auditing, implementing innovative and imaginative campaigns and interventions and specific infection prevention and control projects. The role will require the ability to work independently as well as part of a team.

This is an opportunity for an enthusiastic, motivated and forward thinking candidate with an interest in infection prevention and control to professionally develop and work within a dynamic specialist team.





To support the Infection Prevention and Control Team in the delivery of high quality and evidence based infection prevention and control services on behalf of City Health Care Partnership CIC (CHCP). As a member of the Infection Prevention and Control Team the post holder will be required to assist in the delivery of national and local key targets and standards, including audits, training and surveillance.

Within the focus of Infection Prevention and Control the post holder will:

• Work as part of a multi-disciplinary team and act as a source of advice to patients, carers, GPs and other
healthcare professionals.

• Work in partnership with team members to improve the quality of infection prevention and control
management across the services provided by City Health Care Partnership CIC by means of
implementation and evaluation of the service.

• Contribute to the development of a high quality, proactive, evidence based Infection Prevention and
Control Service.



At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice.

Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.

As the 13th largest social enterprise in the UK, we’re pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Please see the job description and person specification attached to this advert for full details on the role.


This advert closes on Friday 15 Nov 2024

Proud member of the Disability Confident employer scheme

We're excited to announce an opportunity for a Quality Assurance Manager to join our client's team, a leading provider of domiciliary support based in Hull.

• Salary up to £38K
• Working with a supportive and nurturing team

The Role:
As a Quality Assurance Manager, you will be:

• Building, maintaining, and developing relationships with clients, their families, and the staff team
• Continuously improving care packages to aim for outstanding results
• Providing a supportive ear to the clients and their families
• Identifying successful strategies and applying them across other packages
• Ensuring quality assurance and continuous improvement
• Lead on the project to make the branch paperless

The Candidate:
The ideal Quality Assurance Manager will:

• Have experience within domiciliary care within a compliance and quality capacity
• Be a people person with strong interpersonal skills
• Be a strong communicator
• Have experience of transitioning to a paperless office

The Company:
Our client is a reputable care provider based in Hull who deliver around 6500 hours of care weekly, predominantly through LA contracts but also private care. The company boasts a large and supportive office team, ensuring a collaborative and efficient working environment.

INDCRE Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Your new company
This is a fantastic opportunity for an experienced customer service manager/quality manager with a passion for continuous service improvement to join a growing company in Hull city centre. Previous experience of managing and developing a contact centre team would be beneficial.

Your new role
Supported by the wider leadership team, you will be taking a lead on driving performance and improvement of customer interactions and customer service delivered by the teams. Your new role will focus on 4 key areas: Quality Assurance, Customer Engagement, Performance Monitoring and Quality Management.
If you are passionate about supporting and developing your team, improving customer satisfaction, responding to customer feedback and implementing change, this would be a great role for you!
Previous experience of managing and developing a contact centre team would be beneficial, but experience of delivering and developing customer service in other settings would be considered.

What you'll need to succeed
You will have demonstrable experience in analysing and improving customer satisfaction. If this was in a contact centre, this would be beneficial.
Strong data analysis skills.
Excellent communicator, both written and verbal.
Ability to inspire and implement change management.
Problem solver and solutions focused.

What you'll get in return
Salary negotiable from £25,000+ dependent on experience
Paid CPD
Cycle to work scheme
20 days holiday +1 day accrued per year of service up to 28 days
Annual performance related bonus
Paid volunteer days
Flexible hours and some hybrid considered


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Degree Compliance OfficerHull
Salary: £8469.32 per annum
15 hours per week, 52 weeks per year
We currently have a fantastic opportunity for one candidate to join the college in the role of a Degree Compliance Officer.
The post holder will assist in the delivery and development of administration duties within the Learner Support Services. Ensuring excellence in service standards, quality information and a strong customer focus is maintained at all times.
The post holder will be a member of the Registry administration team, responsible for key areas of degree administration aimed at providing high quality and
comprehensive administrative support to staff and to students on Hull College programmes.
Hull College provides high-quality education & training for school leavers & adults, offering a wide range of vocational study programmes, Apprenticeships & degrees, and in October 2023 were awarded a ‘Good’ rating by Ofsted. Feedback provided was that ‘learners and apprentices benefit from high-quality teaching and training’ and that ‘staff have created a highly inclusive environment in which a diverse group of learners and apprentices learn well together. They promote a culture that proudly celebrates the diversity of the college’, and ‘work well together and learn from each other, in readiness for the realities of future life and work.’
As one of the largest vocational institutes of its kind in the region, we have one focus - to create careers, not courses. We pride ourselves on this approach & are committed to ensuring our learners acquire the relevant skills, knowledge, attitudes & experience to progress in life, whether that is to seek employment in the industry of their choice or step up to higher education & university.
The role involves relevant elements of organisation and management of administrative processes relating to the student experience, providing support to students and staff and working closely with other members of the Registry team. The post holder will be expected to provide accurate advice to staff and students and will require the development of a good working knowledge of Hull College regulations and procedures to fulfil the duties of the role.
While dedicated to delivering the very best experiences to our students, we also extend the same commitment to our staff. We have worked hard to create an environment where all of our staff, no matter what their role, are empowered to inspire & support our vision to create better futures for the people of Hull.
Responsibilities of our Degree Compliance Officer:
Support the work of the Senior Registry Officer as directed
Organise meetings, prepare agendas and papers and take minutes for committees or panels as required
To maintain accurate financial records and support the administration of Hardship applications and Bursary payments. To provide administration of all Access and Participation Plan documentation including applications, approval meetings and collation of all evaluations. To accurately maintain budget folders as required and document all necessary evidence.
To support the Student Success Coach with student engagement activities
To maintain accurate CMA and UCAS documentation and records ensuring UCAS is accurate and up to date.
Website updates
Proofreading and checking prospectus / published information
Performs data tasks upon request
Ensure Person specifications and interview questions are stored accurately and are upto for all programmes
Support the graduation event planning and delivery.
Provide support for validations and programme management activity, tracking applications and ensuring deadlines are met.
To provide any additional support as requested by Head of HE Development and Registry.
What we’re looking for in our Degree Compliance Officer:
GCSE English & Maths Grade C or equivalent
Comprehensive knowledge of relevant desktop software, including spreadsheet, email/calendar management and word processing packages
Experience in administration preferably in a higher education setting
Strong interpersonal skills to build professional relationships with a wide range of individuals
Knowledge of current legislation concerning data protection
If you have the skills and experience, we are looking for and would like to join us as our Degree Compliance Officer please click ‘Apply’ now, we’d love to hear from you!