Total 101 Others job vacancies in Singapore Changi

JOB DESCRIPTION

Reporting to the Group CEO, the chosen candidate will be fully accountable for the performance of the operation and sales function, whilst ensuring customer requirements are consistently met. The Singapore General Manager will oversee all the activities of the Singapore office relating to its profitable operations and growth, driving implementation of commercial.

The candidate we are looking for is a highly motivated, ambitious, and tenacious individual with a strong personality to further develop our business. The candidate must be a determine and results-orientated individual who can also provide sales, commercial and strategic skills to ensure that P&L targets for the Singapore Office are achieved and exceeded.

RESPONSIBILITIES

• Business Development to achieve Revenue & Profitability Goals. Participate and develop the budget/forecast of the Singapore office
• Strategise to deliver the optimal profitability and utilization of freight space. Establish long term operations direction/objectives and specific strategies and action to achieve them. Setting business and financial goals, devise and implement all marketing and operating plans to drive the performance of the company on profits, market share, product range and service quality.
• Develop business activities, build and maintain excellent client relationship with clients / agents, etc.
• Develop all or any associated services that will maximize value creation, accelerate growth and achieve operational profit and excellence across all functions.
• Effective Operations Management to ensure committed service levels are met consistently.
• Ensure conformity of processes and documentation to company and industry standards.
• Review and enhance processes to achieve business objectives and operational effectively on a continual basis including periodical review of the operations for business process re-engineering.
• Retention of Customers through effective Client servicing & Relationship Management.
• Develop business infrastructure & expansion.
• Competitors monitoring & analysis.
• Team development (Selection, Appointment, Training, KPI allocation, Review mechanism, Retention etc).
• Implementation of effective management policies.
• Build and maintain critical business partnerships both externally and internally with key stakeholders and outsourced service partners.
• Identify new business and growth opportunities to help grow and expand current company operations.
• Manage outsourced partners to ensure services and performance is up to expectation.

REQUIREMENTS

• P&L and operations responsibility.
• Has good business/financial acumen with strong strategic abilities, leadership and communication skills.
• Proven track record in providing innovative solutions to clients under your management.
• Have proven leadership skills along with a fine-tuned ability to manage and motivate staff.
• Proven ability and track record of leading and motivating a team.
• Proven negotiation and influencing skills.
• Proficient in process mapping and process/procedure management and suggesting improvements.
• Wide contacts with Shipping Lines/Carriers/Industry Players.
• Fluent Korean (orally and in writing)

QUALIFICATIONS/SKILLS

• About 10 years’ experience Freight Forwarding industry
• 5 years are in senior position.
• Effective communication skills
• Possess good business/ financial acumen

Butcher’s Block is Raffles Hotel Singapore’s avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. The Restaurant General Manager of Butcher’s Block will be the “face” and ambassador of the restaurant, leading the venue’s personality and soul. As General Manager, you will work closely with the Restaurant Chef de Cuisine for supervising the overall operation and service standards of the outlet to meet and exceed guest’s dining experience expectations. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. In addition, the General Manager will be expected to lead the team and to create a nurturing work environment for the team members to prosper and excel. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with office of Talent & Culture
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards.
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Be culturally affinity and show empathy to all team members.
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Streamlines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

SIA is recruiting Direct Entry Captains. To apply, you will need to meet the following requirements:

• Possesses a valid Class 1 Medical Certificate, recognized or can be validated by Civil Aviation Authority Singapore (CAAS)
• Holds a valid Air Transport Pilot Licence (ATPL), recognized or can be validated by CAAS.
• Minimum 7000 flying hours, inclusive of 3000 Pilot In Command (PIC) hours on commercial jets in international operations
• Able to speak and understand English with ICAO English Level 4 or above for inflight radio-telephony communications
• Minimum height requirement of 1.62m to carry out safety and emergency procedures on board

Selection Process

Applicants will undergo various stages during the recruitment process including (but not limited to) online application, interviews, simulator assessment and medical check-up.

Remuneration and Service Benefits

Upon employment, you will enjoy the following:

• A fixed annual salary package of 13 months
• Profit-sharing bonus based on the Company’s financial performance
• Variable allowances for productivity, meals, and transport
• 36 days of annual leave
• Travel benefits for yourself and eligible family members​

Successful candidates will be placed on either the B747 or B787 fleet.

Training and Bond

Where applicable, successful candidates will be trained to acquire an Aircraft Type Rating. Relevant training bond will be applicable.

Job Description & Requirements

1. Clean designated facility areas (dusting, sweeping, vacuuming, mopping etc.)

2. Clearing of waste and rubbish bags to garbage area.

3. Perform and document routine inspection and maintenance activities.

4. Notify Superior of deficiencies or needs for repairs.

5. Perform minor repairs.

6. Maintain sufficient cleaning materials and supply.

7. To provide and maintain all designated working areas, house-keeping -5S and ensure all general cleaning practices are in accordance to A & One Precision best practices and other practices which the Company may introduce from time to time.

8. To maintain good workplace health and safety rules and regulations compliances at all time in store/workplace.

Education level:

Min. Primary education.

Experience level:

1. Two (2) years in relevant experience in cleaning Factory environment.

Result oriented, resourceful and independent with minimum supervision.

Responsibilities

• To lead, inspire and coach a Cross Functional Team within a defined Operational Cell within the SAESL Operating System. Accountable for ensuring that customer requirements & commitments are fully met, measured against the agreed performance and standards (HSE, Quality, Costs, Delivery & People).
• HSE - To drive towards a performance and culture of Zero Harm, and take all reasonable & practicable measures to ensure the safety and health of the staff in the areas of responsibilities. Ensure the team is trained and compliant to safety standards, drive environmental targets and promote wellbeing.
• HSE - To be accountable to ensure the work areas and equipment are risk assessed with appropriate control measures implemented and communicated with the staff in the areas of responsibilities.
• Product Safety - To be accountable to ensure all work is carried out in compliance with the required standards to ensure conformance to the engineering specifications and requirements of the Company's Safety Management System, and for promoting a product safety culture in the Cell.
• Safety & Quality - To drive and promote a Behavioral Based Safety Culture. Advocate 'Speak Up' and embed the elements of Narrate & Demonstrate with the staff in the areas of repsonsibilities.
• Quality - To drive Zero Defects. Work with all functions to reduce risks and drive product and service Right-First-Time. Ensure compliance to all relevant company's legislative & technical policies, standards, and all regulatory requirements.
• Cost - To develop and manage agreed people budget (headcount, productivity, absenteesim). Understand and manage the Cell cost centre budget, and work with the Team to drive productivity and optimise OPEX costs.
• Delivery - To deliver our products and services to customer requirements & commitments on time and to the right quality & safety.
• People - Develop and motivate the team members ensuring they are trained, capable and effective. To review and manage proactively the training & development of the staff, and ensure the resources (including level of approval holders) within the Cell meets the current and future capacity requirements.
• People - Ensure the individuals within the team has clearly defined accountabilities, responsibilities and objectives that are algined to achieve the business goals and targets.
• Lean - To ensure that all relevant SAESL Operating System minimum standards are fully deployed and sustained within the business in support of performance objectives and coaching the team to fully participate in continuous improvement. Ensure the Cell's One Improvement Plan is defined, managed and delivered per the plan.
• Lead - To inspire the team to consistently deliver high levels of performance through facilitation, coaching, and demonstration of lean leadership behaviours. Motivate, delegate and empower team members to act and make decisions in alignment with the Company's OPM and regulatory requirements.
• Planning & Control - Plan using appropriate Load & Capacity tools and manage bottlenecks & constraints to achieve flow through the cell. Understand and manage WIP (including slow moving WIP), and drive to meet business targets (current & future demands).
• Assets - To optimise the performance of operational assets in order to maximise facility productivity and meet current and future customer demand. Understand current constraints and develop a future state requirements / improvements.
• Capability & Technology - To identify and propose the level of resources, technology and investments as required to enable the Cell to sustain and grow its capability and capacity to achieve planned objectives.

Requirements

• Degree/diploma with 8/10 years of related engine/component repair work experience

Job Responsibility

• Unloading goods, sorting, packing, loading goods to truck
• Ensuring all stocks are accounted for
• Assist in scanning and checking all stocks are in good condition
• Do daily/weekly inventory count
• Submitting daily stock report
• Arranging of the boxes/packages
• Able to help out as an assistant porter, when necessary

Job Requirement

• No experience needed
• Able to commit to work 5.5 days per week
• Able to adapt to work in a fast pace working environment
• Physically fit
• Team Player
• Forklift License
• Ability to work independently

Interested Applicants are also welcome to send their updated resume via Whatsapp @86757677 / 89133707

Roles & Responsibilities

The Role

• Provide a high standard of hygiene and cleanliness within the assigned area
• Cleaning duties including but not limited to sweeping, vacuum, dust & polish, removing rubbish, cleaning, disinfecting, replenishing supplies, toilet cleaning

About You

• Service oriented mindset
• Free from allergies to cleaning chemicals

Benefits:

• 7 days AL

We are seeking a detail-oriented and highly organized Accounts Payable and General Ledger Specialist to join our Finance team. The successful candidate will be responsible for managing all aspects of accounts payable and maintaining the general ledger to ensure accuracy and compliance with our financial policies.

Accounts Payable

• Perform 3 way match of vendor invoices, debit note & credit note against Purchase Order and Delivery Order. Investigate differences if 3 way match fails.
• Posting of vendor invoices into accounting system
• Checking of external service engineer OT claims prior to submission to recruitment agency for invoice issuance to the Company
• Generate AP aging report. Reconcile of AP and subledger of GL.
• Maintain records of vendor account and perform SOA reconciliation to ensure liabilities are fully taken up
• Perform bi-monthly intercompany reconciliation (AR and AP) via excel file upload to Intercompany Reconciliation Tool
• Check of employee expense claim ensuring adherence to expense policy and posting of expense claim
• Preparation of monthly payment runs (GIRO, TT, netting, cheque) in accordance with the payment calendar and requesting for bank authorizers approval.
• Review and update AP policy in accordance with the changes in Group Central Directive.
• Checking of vendor account creation in accounting system (4 eye principle check)
• Creation of customer account in accounting system
• Perform various internal controls in accordance with Group & Company’s policy

General Ledger

• Preparation and posting of recurring and adhoc journal entries
• Posting of fixed assets depreciation and direct debit deduction from bank account.
• Perform bank reconciliation and PO clearing account
• Maintenance of Fixed Assets Register and perform physical fixed assets sighting and obtain confirmation from the HODs.
• Preparation and updating of monthly Balance Sheet Reconciliation Schedules (including Fixed Assets Register) with understanding of the transactions in the schedule
• Follow up on long outstanding transactions in the Balance Sheet Reconciliation Schedules
• Preparation and submission of monthly cash flow forecast & liquidity report
• Preparation of department expense (“COO”) report to HODs
• Support quarterly GST filing (AP side)
• Adhoc stock adjustments
• Update foreign exchange rate
• Support with quarterly and year end preparation of group reporting package
• Support project job costing including:

1. Creating & re-opening of jobs
2. Closing completed jobs at month end
3. Generating & posting of engineer’s timesheet
4. Updating maintenance jobs in service timesheet template
5. Generating job costing reports at month end
6. Preparing monthly maintenance report.

Responsibilities:

• To conduct cleaning work inside the Aircraft Cabin
• Passenger seats, attendant seats cleaning
• Lavatories cleaning
• Gally cleaning
• Ceiling panels, Sidewall panels, dado panels cleaning
• Cabin doors cleaning
• Carpet cleaning

Requirements:

• Able to work in a warm and humid environment
• Able to understand instructions in English
• Able to work Rotating shift, including weekends and public holidays

Job Title: Librarian (Managed Libraries)

Location : Singapore

About the Role:

Manage or assist to manage the daily operations of the library including performing library loan transactions, acquisitions, cataloguing, processing of library resources, execution of library programmes, activities, provide reference and information services to assist library patrons in their research and learning needs.

• Provide guidance to library teams for their daily operations, and ensure they are achieving the Service Level Agreement.
• Perform collection review including gap analysis.
• Develop recommended library resource lists including books, eBooks, journals, magazines, databases, etc.
• Propose and/or develop strategic library programmes to promote the library resources and services.
• Prepare and analyse regular reports e.g. library usage, loan and collection statistics, reference enquiries etc.
• Liaise with suppliers in the procurement, selection and delivery of print and e-resources.
• Ensure team is kept abreast of changes in the library industry including standards in acquisitions, collection development and cataloguing so that they are consistently equipped with up-to-date knowledge to advise customers.
• Any other duties assigned to meet the needs and requirements of the business.

Requirements:

• A recognized degree in any discipline with at least 3 - 5 years of relevant working experience in managing libraries.
• A recognized postgraduate qualification in Library and Information Management or Information Science is preferred.
• Committed to delivering quality customer service.
• Knowledge in library operations such as reference services, circulation operations and research support.
• Good interpersonal skills with the ability to interact well with clients, library users and library vendors. Patience, with attention to details.
• Good knowledge on the use of online databases.
• Ability to multi-task and prioritize to meet users’ needs.
• Proficient in word processing, spreadsheet, presentation and Internet IT skills.
• Ability to lead library team in the provision of library service.

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Butcher’s Block is Raffles Hotel Singapore’s avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. The Restaurant General Manager of Butcher’s Block will be the “face” and ambassador of the restaurant, leading the venue’s personality and soul. As General Manager, you will work closely with the Restaurant Chef de Cuisine for supervising the overall operation and service standards of the outlet to meet and exceed guest’s dining experience expectations. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. In addition, the General Manager will be expected to lead the team and to create a nurturing work environment for the team members to prosper and excel. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with office of Talent & Culture
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards.
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Be culturally affinity and show empathy to all team members.
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Streamlines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Overview

The Head of Professional Services, Acceptance Solutions for AP is responsible for positioning Professional Services as a value proposition driver to enable Visa clients to innovate and transform their businesses by leveraging a host of solutions, services, and offerings available for use within the Acceptance Solutions ecosystem. This critical leadership role is vital in assisting Visa clients to meet their business objectives through a range of services (e.g., consulting, migration, management, integration, custom development, etc.) to simplify how clients integrate with our Acceptance Platform and accelerate the consumption of our services.

The leader will build strong relationships with our partners in Sales, Solutioning, Product Management, Technology and Client Services to develop the right Go-To-Market (GTM) strategies for clients, co-create the right set of solutions that enable our clients to differentiate themselves, and ensure deals are structured for both our clients’ and Visa’s successes within the Asia Pacific regions. The leader should have prior experience and proven success developing business with critical financial institutions, processors, ISVs, PSPs, PayFacs, and merchants, growing the revenue within a region, and leveraging a dynamic operating model to advocate for the adoption of the host of solutions provided by the Professional Services team.

This role provides an exciting opportunity to lead a regional team to collaborate with clients and position Professional Services as Acceptance Solutions’ critical lever for success, innovation, and transformational growth, and in turn grow and diversify the business’ revenue.

Role & Responsibilities

§ Transformational Leader to develop and execute effective GTM strategies and branding to promote the utilization of Professional Services to accelerate the change for payments acceptance in AP.

§ Manage Professional Services P&L for AP, including revenue projections, sales pipeline, and expense management.

§ Develop and grow a high-performing team, with unique payment industry knowledge, to support the success of Visa’s strategic clients.

§ Enhance Professional Services engagement model and pricing structure to drive global scale.

§ Collaborate and maintain strong cross-functional alignment with the Product Management, Technology, Architecture, Sales/Account Management, Client Services, and Finance teams to create/drive value for existing/new clients by accelerating and extending Visa Acceptance Solutions.

§ Work with Sales to curate and manage the demand pipeline to ensure that clients are successfully navigating the payment acceptance ecosystem to effectively derive business value. This includes accountability for the development and management of client project pipeline including the client proposals, estimates, statements of work and change requests.

§ Scale the book of business and revenue for Professional Services within AP regions.

§ Prepare and present sales and pricing proposals, and as required, negotiate contractual agreements to expand Professional Services offering.

§ Drive critical strategic discussions, and actions with a range of stakeholders across the organization, including executive management.

§ Function as a critical voice of client needs to inform Visa core product roadmap and investments.

§ Define playbook and deliver industry-leading platform extensions and product enhancements for Visa clients.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Jetstar Asia is looking for Pilots who are exceptional leaders, able to thrive in a team environment, live our brand values and who demonstrate strong ability in all technical and non-technical competencies, confidence, composure and maturity.

To be part of our team, we are looking for the following criteria:

• A320 Type Rated and holding an ICAO ATPL
• Proficiency check with 6 months validity remaining
• 6000 minimum hours of total flying time
• 2000 minimum hours flown in multi-crew, multi-engine jet aircraft
• 1500 hours in command on jet
• 500 hours total time in command on type
• Airline Transport Pilot Certificate with Multi Engine and Instrument ratings
• English Language Proficiency Level 5 minimum

We regret that only shortlisted candidates will be notified.

More details will be shared during the interview.

Job Description

· Receive stock from Main Store into Issue Store and ensures that the product specifications and quantities match the description indicated in the requisition list before releasing to Ops

· Operate equipment for loading and unloading of stocks

· Organize, label, and manage stocks according to the required standards

· Perform physical stock count to identify stock variances to be reconciled

· Ensure all de-carton boxes are disposed of timely and neatly

· Clean and maintain production area, including machinery parts, basins, trolley, and pallets

· Maintain the cleanliness and order in every storage location

· Perform any other warehouse-related activities as instructed by the warehouse manager and store officer

· Assist in stacking, replenishing, packing and storage of stores

· Packing of items according to packing list. Ensure correct quantity and no damaged or expired items are packed

· Assist in delivery of items to respective sections / areas

Requirements

· Relevant hands-on experience in related field

· Diploma or Degree Holders in any fields

· Physically fit

· Able to accept 6 days rotating shift working hours as required by store’s operations (Morning shift, afternoon shift and midnight shift) including public holiday

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• World’s largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Responsibilities

• To lead, inspire and coach a Cross Functional Team within a defined Operational Cell within the SAESL Operating System. Accountable for ensuring that customer requirements & commitments are fully met, measured against the agreed performance and standards (HSE, Quality, Costs, Delivery & People).
• HSE - To drive towards a performance and culture of Zero Harm, and take all reasonable & practicable measures to ensure the safety and health of the staff in the areas of responsibilities. Ensure the team is trained and compliant to safety standards, drive environmental targets and promote wellbeing.
• HSE - To be accountable to ensure the work areas and equipment are risk assessed with appropriate control measures implemented and communicated with the staff in the areas of responsibilities.
• Product Safety - To be accountable to ensure all work is carried out in compliance with the required standards to ensure conformance to the engineering specifications and requirements of the Company's Safety Management System, and for promoting a product safety culture in the Cell.
• Safety & Quality - To drive and promote a Behavioral Based Safety Culture. Advocate 'Speak Up' and embed the elements of Narrate & Demonstrate with the staff in the areas of repsonsibilities.
• Quality - To drive Zero Defects. Work with all functions to reduce risks and drive product and service Right-First-Time. Ensure compliance to all relevant company's legislative & technical policies, standards, and all regulatory requirements.
• Cost - To develop and manage agreed people budget (headcount, productivity, absenteesim). Understand and manage the Cell cost centre budget, and work with the Team to drive productivity and optimise OPEX costs.
• Delivery - To deliver our products and services to customer requirements & commitments on time and to the right quality & safety.
• People - Develop and motivate the team members ensuring they are trained, capable and effective. To review and manage proactively the training & development of the staff, and ensure the resources (including level of approval holders) within the Cell meets the current and future capacity requirements.
• People - Ensure the individuals within the team has clearly defined accountabilities, responsibilities and objectives that are algined to achieve the business goals and targets.
• Lean - To ensure that all relevant SAESL Operating System minimum standards are fully deployed and sustained within the business in support of performance objectives and coaching the team to fully participate in continuous improvement. Ensure the Cell's One Improvement Plan is defined, managed and delivered per the plan.
• Lead - To inspire the team to consistently deliver high levels of performance through facilitation, coaching, and demonstration of lean leadership behaviours. Motivate, delegate and empower team members to act and make decisions in alignment with the Company's OPM and regulatory requirements.
• Planning & Control - Plan using appropriate Load & Capacity tools and manage bottlenecks & constraints to achieve flow through the cell. Understand and manage WIP (including slow moving WIP), and drive to meet business targets (current & future demands).
• Assets - To optimise the performance of operational assets in order to maximise facility productivity and meet current and future customer demand. Understand current constraints and develop a future state requirements / improvements.
• Capability & Technology - To identify and propose the level of resources, technology and investments as required to enable the Cell to sustain and grow its capability and capacity to achieve planned objectives.

Requirements

• 8/10 years of related engine/component repair work experience