Total 12 Manager level Maintenance / Repair job vacancies in Exeter, Devon, EX1 1JN

Location: Torbay, Devon

Start Date: Immediate

Hours: Full-Time

Days: Mon - Fri

Pay: £28,000

Payment Frequency: Monthly

Requirement:
1. MUST have Driving License
2. MUST have cleaning experience &willingness to clean
3. MUST have supervision experience in cleaning/facilities management Industry

Job Overview:
We are looking for a reliable and detail-oriented Mobile Cleaning Supervisor/Area Manager to ensure the highest standards of cleanliness at various sites. This role involves performing cleaning tasks, overseeing the cleaning team, conducting site audits, and managing cleaning covers to ensure client satisfaction.

Key Responsibilities:

Cleaning Duties:
1. Perform thorough cleaning tasks, including dusting, vacuuming, mopping, and sanitizing surfaces in designated areas.
2. Fulfill cleaning covers as needed to meet specific client requirements.
3. Ensure the safe and proper use of cleaning supplies and equipment.

Administrative Duties:
1. Provide feedback on team performance, inventory levels, and client feedback.
2. Conduct site audits to evaluate cleanliness and compliance with established standards.
3. Prepare reports on audit findings, identifying areas for improvement and making recommendations.
4. Work with the team to address any issues found during audits and implement corrective actions.
5. Train and induct new joiners

Benefits:
Van
Fuel Card
Tablet
Mobile Phone

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: An exciting opportunity has arisen within the Estates & Facilities Management Team. We are looking for an enthusiastic and highly professional individual with exceptional communication, interpersonal and problem-solving skills to fill the role of Community Facilities Manager. The successful post-holder will lead the management of the Trusts Community Facilities teams to ensure the provision and maintenance of a hygienic, clean and safe environment for patients, staff and visitors. The post-holder will also lead the provision of patient meals services at in-patient sites. Working Pattern: 37.5 hours per week, Monday to Friday 08:00 - 16:00 with a degree of flexibility required. Interview Date: To be confirmed Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Jon MacIver, Deputy Service Manager, on 07771 344452 or jon.maciver@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Finance, Infrastructure and Commercial Services



This new full - time post is available immediately on a permanent basis.

The starting salary will be from £32,332 on Grade E, depending on qualifications and experience



Summary of the role



Would you like to join a team who are focused on continuous improvement, inclusivity and innovation?



If you are forward-thinking and have great attention to detail, please read on!



This is a management role in a progressive, friendly and customer-orientated facilities management team.



With a focus on contract management, value for money, quality of service and statutory and regulatory compliance, this role will support the Facilities Operations management team. As well as contributing to strategic objectives and business planning, you will lead on ISO 14001 sustainability compliance.



Please ensure you read the Job Description and Person Specification for full details of this role.



The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.



Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).



We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City



Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.



Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.



With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.



We are proud signatories of the Armed Forces Covenant and welcome applications from service people.



Benefits

We offer some fantastic benefits including:



41 days leave per year
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England


Further information



For further information about this exciting role please email Sarah Snow s.j.snow@exeter.ac.uk



We welcome applications from candidates interested in working part-time hours or job-sharing arrangements.

Proud member of the Disability Confident employer scheme

For more information on the Job Description and Responsibilities please click the link below. More detail about the role An exciting opportunity has arisen within the Facilities Management Team. We are looking for an enthusiastic and highly professional individual with exceptional communication, interpersonal and problem-solving skills to fill the role of Community Facilities Assistant Manager The successful post-holder will assist with the management of the Trusts Community Facilities teams to ensure the provision and maintenance of a hygienic, clean and safe environment for patients, staff and visitors. The post-holder will also assist with the provision of patient meals services at in-patient sites. Working Pattern: 37.5 hours per week. Monday to Friday 08:00 to 16:00 with a degree of flexibility required. Interview Date: To be confirmed. Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Jon MacIver, Deputy Service Manager on jon.maciver@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Your new company
This is a fantastic opportunity to join a leading provider of affordable housing based in the central Devon region. As a skilled and experienced Maintenance Manager, you will join a small, not-for-profit organisation boasting a family feel and an inclusive culture. Your new employer make it their mission to offer safe, stable, and affordable homes, helping communities to develop and flourish.

Your new role
You will lead repair and void functions, providing a high quality, value for money, and a customer-focused maintenance service.

• Contribute to the development and implementation of the maintenance strategy, policy, and procedures in-line with wider visions and objectives.
• Deliver reactive ad void repairs to the required standard, on-time, and within budget, controlling materials and equipment, procuring suppliers and contractors as required.
• Devise and implement relevant health & safety procedures, managing risks to staff, customers, and subcontractors.
• Provide effective leadership to the property services team, supervising the direct labour force and external contracts.

In addition to the above, you will have an opportunity to contribute to a strategic plan, including asset management and carbon-reduction activities.

What you'll need to succeed
In order to succeed in this position, you will need to be a natural leader of people, with the ability to effectively lead and supervise all members of the maintenance team - this will include providing toolbox talks, safety briefings, and annual performance reviews. As sound and comprehensive knowledge of property maintenance, ideally within a social housing environment, will also be important.

What you'll get in return
In return, you will be able to take advantage of a wide range of employment benefits, these include a 35-hour working week, the ability to work flexibly with an agile approach, access to an employer contributory pension scheme, annual leave at 28 days + bank holidays, a range of health and wellbeing options, and a competitive salary.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you a proactive and driven individual with a passion for creating safe, efficient, and engaging healthcare environments? If so, join Elysium Healthcare Regional Facilities Manager covering Learning, Disabilities and Autism and Mental Health Services across the North and Midlands area.

Your expertise will be crucial in supporting the Regional Operations Director in delivering robust property refurbishment programmes, assisting in responding to reactive requirements of individual services and service users, liaising and overseeing works to support the fire risk assessments and water risk assessments cross all services.

As Regional Facilities Manager, you will take forward our Facilities agenda, you will engage with people at all levels of Elysium and be someone who is passionate about the wellbeing of service users and staff and is ready to manage the property portfolio with this in mind.

You’ll have the opportunity to make a real impact on the workplace environment, enhancing the overall experience for everyone.

Please note: You must hold a valid driver's license as you must have ability to travel across the region if required.

As Regional Facilities Manager, you will be:

• Attending sites to appraise works required and liaising with contractors to obtain quotes
• Assisting in maintaining and providing updates in relation to works required as per the database for fire risk assessments & water risk assessments for all sites.
• Producing a monthly facilities heat map for Governance.
• Providing property and technical support to the Services, providing expertise, advice, and appropriate action.
• Assisting with the capital expenditure budget for Elysium, ensuring planned CapEx projects are delivered on budget, to time and within quality constraints.
• Assisting with inspections from regulatory bodies such as CQC, HSE, Local Authority and Fire service where required.
• Advising Service Managers on equipment breakdowns and reactive maintenance issues, assist in expediting the most effective solution.
• Conducting regular condition surveys and feed this back to the Regional Operations Director and the Capex process.
• Attending divisional operational meetings and facilities meetings when needed.
  

To be successful in this role you will need:

• Building/Trade based qualification
• CMS or DMS
• IOSH
• Up-to-date knowledge of facilities compliance standards
• 3yrs minimum experience of working within a health care or similar environment
• Demonstrable experience in a facilities reactive role
• Knowledge of property construction methods, building fabric and mechanical & electrical services
• Project management – experience of project managing simultaneous CapEx projects – from replacements to major refurbishments
• Experience in aspects of leading a property function, including the resource and budget management

What you will get:

• Annual salary of £51,000
• £5,000 Car Allowance
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Who are we

The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past.

Role Responsibilities

As a Maintenance Manager at Hotel Indigo, you will play a pivotal role in ensuring the smooth operation of our hotel by managing and maintaining its physical assets and infrastructure. Your responsibilities include:

• Overseeing and managing the hotel's maintenance team, ensuring high-quality service delivery.
• Planning and executing maintenance and repair activities for the hotel's facilities, including rooms, common areas, and mechanical systems.
• Managing and ensuring the proper functioning of essential systems such as HVAC, plumbing, electrical, and security systems.
• Scheduling and supervising preventive maintenance to minimise downtime and operational disruptions.
• Collaborating with other departments to address maintenance-related issues promptly and efficiently.
• Managing maintenance budgets and expenses while ensuring cost-effectiveness.
• Ensuring compliance with health and safety regulations and environmental standards.
• Evaluating and recommending improvements to enhance the hotel's physical assets.
• Handling maintenance

Key Requirements

You should possess the following skills and qualifications:

• Previous experience in maintenance management within the hotel or hospitality industry.
• Strong technical and mechanical knowledge, including HVAC, plumbing, electrical systems, and general building maintenance.
• Exceptional problem-solving abilities and attention to detail.
• Leadership and team management skills.
• Ability to manage maintenance budgets and resources effectively.
• Proficiency in IT applications for maintenance management.
• Knowledge of health and safety regulations and environmental standards.

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty

Hotel Indigo Exeter, Exeter managed by the Focus Hotels Management Group. We are seeking to recruit a Maintenance Engineer Manager to join our team.

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past. Fully equipped with luxury amenities, Egyptian cotton linens, spa inspired bathrooms, 40" flat screen TV's this is the perfect place to stay and explore the sights and sounds of the city.

Role Responsibilities
As a Maintenance Engineer Manager at Hotel Indigo Exeter, you will play a pivotal role in ensuring the smooth operation of our hotel by managing and maintaining its physical assets and infrastructure. Your responsibilities include:

o Overseeing and managing the hotel's maintenance team, ensuring high-quality service delivery.
o Planning and executing maintenance and repair activities for the hotel's facilities, including rooms, common areas, and mechanical systems.
o Managing and ensuring the proper functioning of essential systems such as HVAC, plumbing, electrical, and security systems.
o Scheduling and supervising preventive maintenance to minimise downtime and operational disruptions.
o Collaborating with other departments to address maintenance-related issues promptly and efficiently.
o Managing maintenance budgets and expenses while ensuring cost-effectiveness.
o Ensuring compliance with health and safety regulations and environmental standards.
o Evaluating and recommending improvements to enhance the hotel's physical assets.
o Handling maintenance-related emergencies and providing timely solutions.

Key Requirements
You should possess the following skills and qualifications:

o Previous experience in maintenance management within the hotel or hospitality industry.
o Strong technical and mechanical knowledge, including HVAC, plumbing, electrical systems, and general building maintenance.
o Exceptional problem-solving abilities and attention to detail.
o Leadership and team management skills.
o Ability to manage maintenance budgets and resources effectively.
o Proficiency in IT applications for maintenance management.
o Knowledge of health and safety regulations and environmental standards.

Job Title: Plant Operations and Maintenance Manager - Technical
Location: Plymouth + Hybrid Working Arrangements
Compensation: £49,943 + Benefits
Role Type: Full time / Permanent
Role ID: SF56539

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Plant Operations and Maintenance Manager at our Devonport site.

The role
As a Plant Operations and Maintenance Manager, you'll have a role that's out of the ordinary. Acting as a senior manager within the Plant Operations and Maintenance teams, you will be deputising for Nuclear Operations and Maintenance Manager (NOMM).

Day to day, you'll have indirect responsibility in supporting the Plant Operations & Maintenance Manager's and the Facilities Operations Manager's reports.

• Developing and implementing suitable processes and training to ensure compliance with related IOIs at all times and to ensure all persons involved with operations controlled within the NOMM's sphere of influence are competent and trained to do so
• To assist the SRC Authorisation Group by providing professional advice on the facility plant and systems (including writing reports and verification of documents).
• Acting as the direct line manager of the Lock Out Tag Out Team for safety isolations, ensuring statement of conformance conditions are met, and ASQEP responsibilities are accepted and governed on behalf of the NOMM
• To document, in appropriate procedures, activities carried out by the department; and to support other company procedures as necessary to ensure compliance with their statutory and contractual requirements relevant to nuclear related activities.

This role is full time, 36 hours based on site at Devonport Royal Dockyard with hybrid working from home arrangements.

Essential experience of the Plant Operations and Maintenance Manager:

• Experience in maintaining and operating nuclear plant and facilities
• Knowledge/experience of the Site Licence Conditions/Authorisation Conditions (LC/AC) 10 and 12
• Demonstrable experience with the in-depth knowledge required to Lead the site operational control team and activity for the plant maintenance function
• Previous experience planning and scheduling maintenance activities, documentation control, work order and contractor control and progress and performance

Qualifications for the Plant Operations and Maintenance Manager:

• NUC0793 Nuclear Plant Foundation Course Module 1
• NUC0794 Nuclear Fundamental Course Module 2
• QUAL002 Submarine Quality Assurance Course
• NVQ Level 6 in an engineering discipline or equivalent

The successful candidate must be able to achieve SC security clearance for this role.

Our Benefits

• Generous holiday allowance
• Contributory Pension scheme, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows most employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

Babcock International
For over a century Babcock International have helped to defend nations, protect communities, and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 28/03/2024

#BABDESTNUC

Proud member of the Disability Confident employer scheme

Hotel Indigo Exeter, Exeter managed by the Focus Hotels Management Group. We are seeking to recruit a Maintenance Manager to join our team.

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past. Fully equipped with luxury amenities, Egyptian cotton linens, spa inspired bathrooms, 40" flat screen TV's this is the perfect place to stay and explore the sights and sounds of the city.

Role Responsibilities
As a Maintenance Manager at Hotel Indigo Exeter, you will play a pivotal role in ensuring the smooth operation of our hotel by managing and maintaining its physical assets and infrastructure. Your responsibilities include:

o Overseeing and managing the hotel's maintenance team, ensuring high-quality service delivery.
o Planning and executing maintenance and repair activities for the hotel's facilities, including rooms, common areas, and mechanical systems.
o Managing and ensuring the proper functioning of essential systems such as HVAC, plumbing, electrical, and security systems.
o Scheduling and supervising preventive maintenance to minimise downtime and operational disruptions.
o Collaborating with other departments to address maintenance-related issues promptly and efficiently.
o Managing maintenance budgets and expenses while ensuring cost-effectiveness.
o Ensuring compliance with health and safety regulations and environmental standards.
o Evaluating and recommending improvements to enhance the hotel's physical assets.
o Handling maintenance-related emergencies and providing timely solutions.

Key Requirements
You should possess the following skills and qualifications:

o Previous experience in maintenance management within the hotel or hospitality industry.
o Strong technical and mechanical knowledge, including HVAC, plumbing, electrical systems, and general building maintenance.
o Exceptional problem-solving abilities and attention to detail.
o Leadership and team management skills.
o Ability to manage maintenance budgets and resources effectively.
o Proficiency in IT applications for maintenance management.
o Knowledge of health and safety regulations and environmental standards.

About The Role
We are currently recruiting for a Facilities Manager to join our passionate and driven Soft Service team based at our client's site at Drake Circus Shopping Centre, Plymouth

You will help oversee budgets, negotiate with suppliers and contractors, and improve operations overall.

Summary of the Role

Leadership of the Soft Services contract teams, to efficiently deliver facilities solution at Drakes Circus Shopping Centre, whilst driving a culture of continuous improvement heavily focused on our people and teamwork. Responsible for motivating, training, recruiting, managing, and mentoring a team of staff and Management Teams to get the best out of every situation. Ensuring Drake Circus is driving value for money for the services required and identifying opportunities to positively influence the experience of all stakeholders wherever possible. To foster a true partnership philosophy amongst the entire team.

Ensuring the House Keeping and Security teams are managed within contractual obligations and always performing to highest levels of quality and service. Deliver all services in full compliance with all Health, Safety & Environmental regulations.

To undertake, on a rotational basis, the role of estate Duty Manager, ensuring coverage during operating hours. Provide leadership and direction, to assure the expected standards and policies are followed and maintained.

Responsibilities

• Responsible for the Security, Housekeeping and Customer Services delivery across the Drake Circus Estate including Barcode and the nighttime economy.
• Drive environmental and community strategies within the Teams, including supporting business and client Objectives.
• Drive initiative to ensure highly positive team and retailer engagement.
• Ensure exceptional Customer service delivery to enhance the customer experience making the Drake Circus Estate and Barcode a place people prefer to visit.
• Total responsibility for facilities management services within the agreed annual budget
• Managing, training, mentoring, and implementation of HR policies to achieve the best the onsite OCS facilities services team.
• Monitoring of subcontractor's SLAs and KPIs including OCS target responsibilities Liaise with Regional Manager in producing and managing the OCS site budget. Liaise with Finance Team regarding development and reconciliation of budget.
• Monitor facilities related spending against budget, forecast and variable spend.
• Review facilities supplier contract agreements and commercial terms and conditions.
• Ensure compliance with Health & Safety and Environmental legislation in line with the company ISO:45001 and ISO:14001 accreditations, policies & procedures.
• Regular facilities update meetings with both Client and OCS site-based staff.
• Develop effective relationships with client ensuring their satisfaction with service delivery and meet regularly with your Account Director.
• To assist in the development of business initiatives including contract renewal strategy, contract management plan and customer improvement plan.
• To lead excellent communications throughout the contract and to champion the motivation for all staff. Being prepared to undertake any such duties, which may be necessary to ensure the successful operation of the contract and the good name of the Company.
• Updating and collating information for Client reporting via KPI dashboard, monthly & quarterly reports.
• Facilities contract reviews
• Key liaison with client
• Monitoring of Concept Evolution helpdesk system or relevant CAFM system and the associated performance
• Responsible for own administration
• Ensure all activity and processes are carried out in line with the company operations manual in line with the company ISO:9001 accreditation, policies & procedures.
• To ensure all work is carried out in a safe, proper and thorough manner taking into account Health & Safety and Environmental legislation, Incentive FM policies and procedures, risk assessments and method statements.
• Participate in and ensure timely close out of actions from both internal and external audits.
• Maintain confidentiality in all aspects of client and staff information.

Authorities

• The job holder will have control of a direct budget.
• Responsibility to recruit, train and discipline staff as required in line with company policies and procedures.
• Develop the service delivery within the agreed budgets.

Skills and Experience

Good experience of working within a customer facing environment is a requirement for this position along with exceptional administration skills. Specific competencies within this general requirement include the following:

• Excellent communication and interpersonal skills.
• Excellent organisational and influencing skills.
• Minimum 5 years' experience at Management level.
• Minimum 2 years' experience of facilities management within a retail or leisure environment or a candidate who has run highly successful large retail teams.
• Relevant H&S Qualification (IOSH, NEBOSH etc).
• Must be able to work on own initiative with a proactive and flexible attitude.
• Must have a smart professional appearance.
• Articulate and has the ability to communicate effectively with the clients and the IFM teams.
• Organised individual who can demonstrate a record of planning and managing workflows.
• Able to demonstrate an understanding of high-quality service delivery and their impact on this.
• The ability to be agile and flexible to meet the needs and demands of the role.
• Excellent time management organisation and focus on ability to prioritise and multitask with clear ability to focus on detail.
• Outstanding leadership skills: inspiring interpersonal effectiveness to lead team, train talent and effect change; willing and able to be a "doer" and "influencer".
• Experience of working and building partnerships with clients.
• Competent industry knowledge.

About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Newton Abbot College
Estates and Facilities Manager
Newton Abbot College is seeking a high calibre, enthusiastic and experienced Estates and Facilities Manager with a proven track record of buildings and facilities management including arranging maintenance works, planning maintenance scheduling, line management, budget management and arranging contracts. The successful candidate will have a good knowledge of compliance and legislation requirements.
This role represents a chance for someone to assume responsibility for maintenance and to lead the maintenance and caretaking team at Newton Abbot College. We are looking for an individual with high professional standards to join the team and to be instrumental in the growth of the Maintenance & Caretaking team at Newton Abbot College and across the Ivy Education Trust.
Are you:
• an approachable team player with excellent interpersonal skills?
• a confident communicator with the credibility to interact at all levels?
• Practical, resilient and flexible in your approach, able to multitask and prioritise at all times?
• confident in your ability to provide a major contribution to Newton Abbot College?
You will have:
• proven experience working in an estate & facilities management role.
• a sound and up-to-date knowledge of compliance legislation.
• incredibly high expectations with a determination to secure the best outcomes for our students.
This is an excellent opportunity for a skilled individual with determination and resilience to make a significant contribution to our long-term success. If you relish the opportunities and challenges this role presents, think you can make a difference to our organisation and like the idea of joining our successful, supportive and highly motivated team in the delivery of outstanding education, then we want to hear from you!Completed application forms should be submitted before the closing date stated below.
Closing date for applications is Monday 15th January 2024 at 09:00. Interviews will be arranged once applications have been reviewed.
We reserve the right to interview before the closing date, so please get your application in early.