The Company
We're a housing association that provides more than 60,000 people in Sunderland with a place they can call home. We're a values-driven organisation, with a clear vision, a social purpose and a commitment to investing in people, place and property. We believe everyone has the right to live in a good quality home they can afford and invest millions of pounds every year in keeping our existing homes safe, secure, and compliant.
We're also playing our part in addressing the UK housing crisis locally, by building hundreds of new, modern and contemporary homes for rent in Sunderland - homes that meet the needs of local people. Not only do we provide vital housing - we support our tenants, residents and communities by investing in services that help people live their best possible life.
This includes helping people to work, victims of domestic abuse and anti-social behaviour, young people to live independently, as well as a wellbeing service that supports our elderly tenants and residents.
About the role:
Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We are currently recruiting a Business Services Assistant to join the Data team, within Planning and Business Services (Property), on a fixed term 12 month contract. The role is based within our Data team which is responsible for delivering a comprehensive administrative service. You will work as part of a team to input Compliance Data into our corporate system to ensure the information we hold on our assets is accurate and up to date, playing a key role in keeping our customers safe. The role is subject to a basic DBS paid for by Gentoo. Key responsibilities will include the following, a full job description is available to view at www.gentoogroup.com/careers Complete and be accountable for administrative and data input activities in line with agreed processes and ways of working ensuring a customer focused approach and delivery of an excellent customer experience. Update systems with information (e.g uploading asset data etc) and documentation (e.g. certification etc). Ensure all data input is completed accurately and in a timely manner. Run reports to cross reference Compliance data to ensure data accuracy Work collaboratively with Contracts Managers Promote a culture of collaborative working resulting in a high performance and customer driven teams.
What we are looking for:
Experience required: Proven accurate and efficient administrative and data input skills. Organised and adaptable with the ability to plan and organise your own workload and meet deadlines. Excellent customer service, communication and interpersonal skills when supporting customers and colleagues. Experience using Microsoft Excel Knowledge required: Understanding of Group policy and procedures as needed and a basic understanding of compliance requirements within the Group. The full Microsoft Office package
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
