Customer Service - Near Public Transport (with benefits)
Full-time
Fresh/Entry Level
Kuala Lumpur, Federal Territory of...
1 month ago
Company Background: Banking industry Job highlights:Office accessible by public transportPermanent role with full training providedAttractive allowances and incentives (refer below)Main responsibilities:️Handle inbound calls...
Company Background: Banking industry
Job highlights:
- Office accessible by public transport
- Permanent role with full training provided
- Attractive allowances and incentives (refer below)
Main responsibilities:
- ️Handle inbound calls (Average 80 calls/daily)
- ️Resolving customer's enquiries or complaints in timely manner
- ️Promotes and verbally share latest promotion campaign information to the call-in customers (when chance arise)
Remunerations:
- Basic salary up to RM4000 (subjects to experiences)
- Shift allowance RM350 fixed
- Quarterly KPI incentives RM800 - RM1800
- Other allowance: transport allowance, meal allowance, language allowance, OT claims and etc
- Staff benefits: Insurance coverage, Optical + Dental claim
Requirements:
- Fresh graduate Degree holders are welcome!
- SPM and Diploma holders with call center experiences are encouraged to apply!
- Open race and gender.
- Mandarin proficiency is added advantage
Employer questions
Your application will include the following questions:
- What's your expected monthly basic salary?
- How many years' experience do you have as a Banking Customer Service Advisor?
- Which of the following languages are you fluent in?
- Have you worked in a call centre before?
- How would you rate your English language skills?
- Are you willing to undergo a pre-employment background check?
- How much notice are you required to give your current employer?
- Are you available for shift work?
Perks & Benefits
- Employee equity
- Commission and bonus
- Allowance (travel stipends, transportation, etc.)
- Nearby public transport
- Central location
- Medical insurance
- Dental insurance
- Vision insurance
- Paid training and development
ASK was established in 2005 as a consultation and recruitment company. We have grown alongside our clients. At ASK, we believe in building a long-lasting partnership, and our aim is to always support our partners in their business. Actively listening to our clients’ needs is one of our fortes, and with that, we modify our strategies accordingly in order to assist them in achieving continuous success.
Our main service focuses on executive search, contract staffing, payroll management as well as expatriate services. ASK’s team has been trained to produce fast and reliable results.
ASK’s mission is to strive and provide the best service to our clients, and our years of experience has placed us strategically in key positions in the industry. Our consultants, have been trained on specialist knowledge based on industry, and are fully committed to providing the most effective and efficient services.
Think Career… Just “ASK”
please view:
www.askresources.com.my