Total 980 job vacancies by Mitie

AVIATION SECURITY DUTY MANAGER

Information

Four on four off shift system, rotating between days and nights.

Twelve hours per duty with an average of forty two hours per week.

Must have been in the UK over 3 years

Must have a clean Criminal Record

MUST Not have any colour Vision deficiencies

Job Role

-Have direct responsibility for all supervisors and security agents on shift.

-Ensure all contractual shifts and positions are covered with fully trained security agents.

-Maintain the professional level of the operation.

-Achieve and maintain full compliance with the regulator, airport, and MITIE standards.

-Maintenance of client and company procedures

-Daily reporting with the MITIE senior manager on all operational areas and concerns.

-Report and log any disciplinary or performance issues as soon as they arise.

-To perform any other duties as directed by the senior manager.

-Ensure quality of services provided by MITIE matches customer requirements.

-Ensure all CAA procedures are maintained.

-Promote MITIE positively with customers and their staff.

-Ensuring sufficient manning / equipment is available to carry out operations to expected standards.

-Deal with any problems that arise amongst personnel during shift.

-Consult with all supervisors to ensure effective communication levels are maintained.

-Ensure all contractual shifts are covered with competent trained officers in line with company and customer procedures.

Responsibilities

-Ensure all equipment testing is carried out.

-All paperwork is checked for completeness and compliance with site requirements.

-Ensure the identification process is followed in line with requirements, with a focus on ID passes and validation against requirements.

-Staff assessments carried out against the set number of disciplines.

-Surveillance and patrol requirements are met as per the site strategy along with incident reporting.

-Proactive management of the employee resource

-Liaise with airport operators and ensure Cwith the correct procedures followed.

-Oversee all HR processes for the team.

-Daily team management to ensure standards are maintained and exceeded.

Essential

Do you have Previous management of a complex operation?

Are you a good communicator?

Do you have ability to problem solve?

Are you a decision maker who takes responsibility for their actions?

Can you coach and mentor individuals to ensure they are performing at a high level?

Are you able to Performance manages individuals and teams where appropriate?

Are you methodical and detailed in your approach?

Can you write detailed and informative reports?

Do you have the ability to follow process and procedure?

Desirable

Has worked in an aviation environment previously.

Managed within a security aviation operation.

Qualified as an airport security manager.



What mitie can offer you

Full Training given

Do you want free parking?

Would you benefit from Cycle To Work scheme?

Would you be interested in Share Incentive plans?

Would you like to save as you earn?

Would you enjoy employee discounts at 850 retailers?

Apply now if you can answer yes to all the above questions.

Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

Operations

-To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

-Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

-Comply with legal obligations and safety requirements of the role.

-Follow instructions and procedures appropriately without unnecessarily challenging authority.

-Work in a systematic, methodology and orderly way.

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Previous Security Experience

-SIA License

-SC Clearance desirable

Female Security Officer

Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

Operations

-To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

-Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

-Comply with legal obligations and safety requirements of the role.

-Follow instructions and procedures appropriately without unnecessarily challenging authority.

-Work in a systematic, methodology and orderly way.

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Female Security Officer

-CCTV desirable.

-Previous Security Experience

-SIA License

-SC Clearance desirable. Must conduct a CTC clearance if one is not already held.

Rate Of Pay: £34,000 - £40,000

Hours Per Week: 40

We are looking for an experienced Engineer to work as a member of the Mitie Fire & Security Systems Operations Field service team. You'll ensure effective delivery of PPM, Reactive calls and additional Small Works, ensuring compliance with all Legal and Regulatory requirements.

You'll be expected to carry out routine servicing, testing, inspection, repairs, and installation of Fire alarms, CCTV, Access control and Intruder alarm/associated equipment and products to the relevant legislative and qualitative standards, alongside appropriate documentation and records in a timely and appropriate manner. You should have excellent communication skills, alongside basic Microsoft Word and Excel literacy.

You should be capable of working to high levels of Health and Safety Requirements and having previous experience in a similar role carrying out PPM, reactive calls and Small Works in the Fire & Security Systems industry. Service test and inspection experience to the relevant standards/codes are also expected including fault-finding techniques. You will also be expected to actively attend and participate in any company-initiated training to maintain an up to date knowledge of technical aspects of the role.

The ideal candidate would have previous experience with PPM, Accident Reporting, or RAMS, alongside following Health and Safety Legislation, preferably in the engineering field. Sharing technical and problem-solving abilities and knowledge with colleagues alongside an ability to take initiative and work with little supervision is also

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Great opportunity to work as a Relief officer Doncaster

Payrate: £13.00

Weekly Hours: Various

Holidays: 28 days

Would any of the following benefits interest you?

Cycle to work scheme

Virtual GP

Discounts in well-known high-street brand shops

Life cover

Salary Finance

Save As You Earn.

Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

Operations

-To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

-Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

-Comply with legal obligations and safety requirements of the role.

-Follow instructions and procedures appropriately without unnecessarily challenging authority.

-Work in a systematic, methodology and orderly way.

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Previous Security Experience

-SIA License

-SC Clearance desirable

Great opportunity to work as a Security Officer at Tesco Wath upon dearne

Payrate: £13.00

Weekly Hours: 23.5

Holidays: 28 days

Would any of the following benefits interest you?

Cycle to work scheme

Virtual GP

Discounts in well-known high-street brand shops

Life cover

Salary Finance

Save As You Earn.

Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

Operations

-To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

-Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

-Comply with legal obligations and safety requirements of the role.

-Follow instructions and procedures appropriately without unnecessarily challenging authority.

-Work in a systematic, methodology and orderly way.

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Previous Security Experience

-SIA License

-SC Clearance desirable

Retail Security Officer

Sainsbury's - Leven

Pay rate - £13.38

Job Overview

-Permanent 45 hours per week contract working in the retail security industry• Various shift times/days - 5 out of 7 days a week• 28 days paid holiday a year• Paid rest breaks• Comprehensive training and development programme (apprenticeships available)• Uniform is supplied• SIA licence funding scheme• Access to Mitie's outstanding employee benefits including financial services, retail discounts and online GP service

Operational requirements

-Work to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client's and the Company's Quality Procedures• To follow the site-specific Risk Assessments ensuring all activities are completed in a safe manner• Set and maintain the highest personal and professional standards as an employee of MITIE Total Security Management and adopt a total quality approach to every aspect of your work, colleagues and clients• To create a safe shopping environment, free from crime and the fear of crime for customers and colleagues• To add a polite greeting and excellent customer service• Provide a visible security contact for customers and colleagues• Respond to any on site incident or request for assistance and assume control until arrival of the Client, Emergency Services or Duty Manager• To achieve and maintain the minimum published performance level required through officer evaluation

Main DutiesTo deliver great customer service whilst protecting customers and colleagues from physical and verbal abuse by deterring violence and public order offences.• To patrol the store ensuring a strong security presence is easily identified• To record any suspicious activity and / or incidents using the SMART system ensuring store management are fully informed• Monitoring CCTV where appropriate and complete retrospective reviews as required• Actively support in the reduction of store stock loss• Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.



Personal Specification

-Frontline Security Guarding, Door Supervision or Close Protection SIA licence (or have passed the relevant SIA training and hold valid certificates, if not held support is available to obtain a licence)• A full five-year checkable employment / education history• Experience of delivering Customer Service• Excellent communication skills are required both written and verbal• Adaptable communication style to meet the needs of different people groups• Ability to work in a fast-moving services business• Capability in the use of technology• Good attention to detail• High level of enthusiasm and passion• Previous experience in a similar role is desirable but not essential• Public Space Surveillance SIA licence is desirable but not essential• Be willing to work towards, if not already held, an apprenticeship as is deemed appropriate for personnel development

Vacancy Reference Number: 65862

Region: North

Job title: Retail Security Officer for Sainsbury's

Location: Sainsburys Sheffield The Moor

Pay rate: £12.00

Hours: Full time hours

45 hours - with possible overtime

Job Overview:

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferrable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)



Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:

· To deliver industry leading customer service

· To deter violence and public order offences

· To conduct patrols of the store

· Utilising CCTV systems to support the reduction of crime and stock loss

· Liaise with the store management teams

· Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store

· To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

· Contracted hours

· Annual leave entitlement

· Pension and Life insurance schemes

· Free uniform supplied

· SIA Re-licencing programme

· Comprehensive induction and training programme

· Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.

· Apprenticeship schemes

· Progression and development opportunities

· All breaks are paid

Retail Security Officer - M&S

Location: Castlepoint RP, Bournemouth - primarily working at the M&S store, with possible occasional cover in nearby stores

Salary - £12.50 per hour

Guaranteed 40 hours per week



Have you ever considered a career in security? Mitie can help you achieve your goals and develop you in your career by providing you with the best training and career progression in the industry.

Job Overview

-Retail Security Officer role to protect the M&S store, its people, and/or assets by providing security and excellent customer service through Mitie and M&S key values.

-Company funded SIA Licence renewal.

-£12.50 per hour payrate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers!

-Fantastic opportunity to join the M&S and Mitie family!!

-Full and extensive training will be provided.

-Fully supported by the Security Operations Centre and provided with technology such as body worn camera and incident reporting mobile device.

-Delivering results that meet and/or exceed the expectations of Mitie and M&S by using all technology provided and following legal guidance.

What we are looking for

-Previous security or retail experience.

-SIA licence is desirable but not essential as full SIA training can be provided for the right candidate.

-Excellent communication skills.

-Energy and enthusiasm



Main Duties

Operations

-To be aware of and ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Operations Manager and in accordance with UK Law.

-Fully engage with Security Operations Centre (SOC) and use of all technology provided, including body cams and mobile devises to aid in the reporting of all incidents.

-Fully and satisfactorily complete all the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Proactively refer to and review the published Assignment Instructions, thus familiarising yourself with any changes to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.



Training

-Fully complete all required training.

-To undertake training to ensure continuous self-development as directed by the Operations Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry - this will be arranged by Mitie.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation becomes threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To call emergency services and Communication Centre to report all incidents.

Retail Security Officer - M&S

Location: M&S Store, The Meadows, Marshall Road, Sandhurst, GU47 0FD

Salary - £13.30 per hour

Guaranteed 40 hours per week , occasional cover in nearby stores may be required



Have you ever considered a career in security? Mitie can help you achieve your goals and develop you in your career by providing you with the best training and career progression in the industry.

Job Overview

-Retail Security Officer role to protect the M&S store, its people, and/or assets by providing security and excellent customer service through Mitie and M&S key values.

-Company funded SIA Licence renewal.

-£13.30 per hour payrate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers!

-Fantastic opportunity to join the M&S and Mitie family!!

-Full and extensive training will be provided.

-Fully supported by the Security Operations Centre and provided with technology such as body worn camera and incident reporting mobile device.

-Delivering results that meet and/or exceed the expectations of Mitie and M&S by using all technology provided and following legal guidance.

What we are looking for

-Previous security or retail experience.

-SIA licence is desirable but not essential as full SIA training can be provided for the right candidate.

-Excellent communication skills.

-Energy and enthusiasm



Main Duties

Operations

-To be aware of and ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Operations Manager and in accordance with UK Law.

-Fully engage with Security Operations Centre (SOC) and use of all technology provided, including body cams and mobile devises to aid in the reporting of all incidents.

-Fully and satisfactorily complete all the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Proactively refer to and review the published Assignment Instructions, thus familiarising yourself with any changes to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.



Training

-Fully complete all required training.

-To undertake training to ensure continuous self-development as directed by the Operations Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry - this will be arranged by Mitie.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation becomes threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To call emergency services and Communication Centre to report all incidents.

Ref 65771Job Overview

Mitie has a great opportunity for a Security Operations Manager to join the Total Security Management Team, managing a portfolio of Retail stores in the North area.

The Security Operations Manager is responsible for their identified area, that it meets or exceeds the budget and service delivery requirements through ensuring all officers in the store portfolio fully understand and comply with all aspects of Mitie policies. You will use highly effective coaching and performance management skills to deliver an industry leading retail security team for our client.

Main Duties

-The security operations manager will effectively manage the performance of a designated region, ensuring that they build, lead, retain and support in the development of a team of security officers that believe and demonstrate through their work that Mitie is different to other Security service providers

-Responsible for the maintenance and review of both Assignment Instructions and Risk Assessments

-Ensuring all vacancies are advertised with the appropriate agencies and maintain establishment to deliver the coverage KPI specified by the customer through management of recruitment and succession planning to ensure that the Store portfolio has the capability to deliver consistent high levels of service

-Ensuring adequate and appropriate training, advice and support is provided to make the Officer team successful. This includes ensuring knowledge and use of key systems, tools and awareness of policies; undertaking regular appraisals; providing open feedback on progress and career development and use of sanctions for underperformance

-Manage the Officer Development Lead (s) assigned to the region.

What we are looking for

-Excellent organisational and time management skills

-Confident and professional working approach and appearance

-Strong customer service, client focused attitude with the ability to build good working relationships

-Exceptional verbal and written communication skills

-Ability to work individually and as part of a team

-Resilient and tenacious with a ‘can do' approach

-Flexible and adaptable

-Literate, numerate and IT skills to medium level user

-Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial

-Expected to hold level 3 apprenticeship in management development and working towards level 5

-A Full UK Driving licence is required

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Our market-leading offering provides you with benefits that suit your lifestyle.



Join our Mitie Team.

Together our diversity makes us stronger.

Vacancy Reference Number: 65858

Region: N04

Job title: Sainsbury's Security Officer

Location: Sainsbury's Darlington

Pay rate: £12.00

Hours: Part Time Hours/18hrs per week



Job Overview:

Mitie is looking for Retail security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues.

You must hold a current SIA licence or valid SIA certificates (licence can be provided) and a full 5-year checkable employment/education history.

Main duties:

-To deliver industry leading customer service

-To deter violence and public order offences

-To conduct patrols of the store

-Utilising CCTV systems to support the reduction of crime and stock loss

-Liaise with the store management teams

-Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store

-To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety



Benefits to working with Mitie include:

-Contracted hours

-Annual leave entitlement

-Pension and Life insurance schemes

-Free uniform supplied

-SIA Re-licencing programme

-Comprehensive induction and training programme

-Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.

-Apprenticeship schemes

-Progression and development opportunities

Pay: £15.05

We are seeking a dedicated and reliable Security Support Officer to join our team, responsible for covering various Aldi stores throughout Bristol. Candidates must possess a keen attention to detail, a valid SIA license, and have previous experience in the retail sector.

Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

Operations

-To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

-Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

-Comply with legal obligations and safety requirements of the role.

-Follow instructions and procedures appropriately without unnecessarily challenging authority.

-Work in a systematic, methodology and orderly way.

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Previous Security Experience

-SIA License

-SC Clearance desirable

Elite Support Officer

Pay rate: £15.05ph

Hours: Guaranteed minimum of 40hrs per week

Job Overview:

Mitie are looking for an Elite Support officer who can deliver exceptional customer service whilst providing a high profile visual presence that reduces the impact of anti-social behaviour upon colleagues and customers.Travel is required up to 30+miles from home address to service a variety of client sites.

You must hold:

-A current valid SIA licence.

-A full clean UK Driving Licence

And have a full 5-year checkable employment/education history.

Main duties:

-To deliver industry leading customer service across a variety of client locations

-To create a safe environment, free from crime and the fear of crime for customers and colleagues

-To manage anti-social behaviour and build relationships with local crime partnerships to best combat.

-Engage with members of the public by providing a welcoming presence.

-Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service

-Support the Police and crime partnerships where required to aid with the reduction of crime in store

-To wear Body Worn CCTV (where applicable) to support in the reduction of crime and increase colleague and customer safety

Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

Operations

-To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

-Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

-Comply with legal obligations and safety requirements of the role.

-Follow instructions and procedures appropriately without unnecessarily challenging authority.

-Work in a systematic, methodology and orderly way.

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Previous Security Experience

-SIA License

-SC Clearance desirable

Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

-To be responsible for the day-to-day operation of Security.

-Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.

-Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.

-Develop teamwork within the workforce, ensuring high morale through effective motivational methods.

-Assist in review of Security Officers performance and development.

-To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.

-Provide customer / client liaison as and when required.

-Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.

-Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.

-Ensuring security records and logs are being kept up to date.

-Ensure the security team are compliant with all relevant legislation on data protection.

What we are looking for

-Previous Security Experience

-SIA License

-SC Clearance desirable

-Good literacy and communication skills and have excellent verbal and written English.

-Be computer and software literate.

-Reliability, self- motivation and ability to use own initiative and work without supervision.

-The ability to solve problems, make decisions and prioritise.

-The ability to transfer self-motivation to staff.

-The ability, tact and diplomacy to deal with people at all levels.

-Self-confidence and an interest in self-development.

-An interest in the continuous improvement of the Company's performance.

-The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.