Total 51 Manager level Human Resources job vacancies in Norwich

Your new company
We are looking for an experienced Maintenance Manager for a large production facility near Norwich. You will support the site services and facilities of this busy manufacturing plant.
Your new role
You will lead the site maintenance function in providing both a reactive and proactive maintenance service on all operational equipment and facilities infrastructure. You will be responsible for workflows, service calls, annual PPM and planned outages. You will be responsible for planning the maintenance schedule and ensuring timely completion of works carried out, delegating any maintenance issues to be resolved on each shift, including small projects, and managing effective works.
You will ensure all buildings, plant and facilities are fit for purpose, ensuring machine availability whilst liaising with shift management, you will ensure routine calibration and maintenance of electro-mechanical, hydraulic and pneumatic systems are undertaken. Leading a team of experienced engineers and managing contractors to ensure engineering KPIs are met and the site operates safely and efficiently.


What you'll need to succeed
As an experienced Engineer with strong mechanical and good electrical knowledge, you will have a strong understanding of health & safety, COSHH, PUWER, LOLER, with a history of managing multi-skilled maintenance teams, devising a maintenance schedule with planning for shutdowns and outages.

What you'll get in return
Working Monday to Friday 39 hours per week, with 25+* holidays, enhanced pension scheme, matched +2%, company bonus, healthcare scheme, life assurance, employee assistance programme, flexitime, staff discount schemes.
Salary dependent on experience in the range of £60k+

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Regional Sales Manager - Do you have a strong background in business development? Happy to travel in the Scandinavian regions? Do you have an experience in technical products, aggrotech/ agriculture/ food processing?

If so, Spider are advertising on behalf of this company for a fantastic position available as a Regional Sales Manager for the Scandinavia territory!

This role is based at the UK branch in Snetterton, Norfolk where you will be in direct contact with the local team, and you will need to travel internationally frequently (approximately 50% of your time office-based and 50% travelling).

Fantastic benefits include:

- Competitive Salary: On offer is a competitive salary of £40,000 - £48,000 per annum plus quarterly commission

- Holiday: 25 days plus bank holidays

- Smart Pension

- Employee Extras such as: Private Medical Insurance Plan, company car, phone, laptop and quarterly commission (depending on several sales KPIs)

About the Company:

They are a global leader in providing end-to-end solutions that enhance food safety, reduce waste, and increase efficiency for food processors. Their wide range of equipment includes peeling, processing, drying, filling, washing, and more.

About the Role:

As a dynamic and ambitious Regional Sales Manager you will be developing and managing the Scandinavian markets (Denmark, Norway, Sweden, Finland). Your mission will be to expand market share within these territories and achieving revenue targets. You will be confident in building strong relationships, turning customers into brand promoters, you will enhance our client's reputation and drive growth in your areas.

Main duties and responsibilities include:

- Develop and maintain a deep understanding of the market, including size, customer needs, competitor activities, and our competitive position

- Create, document, and execute a Territory Plan

- Achieve and exceed assigned capital equipment budgets for the territories

- Handle market mapping, lead generation and qualification, solution proposals, and CRM maintenance

- Directly manage any applicable dealers, agents, and their staff within the territory

- Assist the greater sales team

- Work effectively within the sales POD structure to achieve all targets

About you:

The ideal Regional Sales Manager should have a strong background in business development, including monitoring of market and extending business opportunities. Experience in technical product, aggrotech/ agriculture/food processing business would also be an advantage. You must be a team player able to work in a team and have a strong work ethic and be customer focused. Exceptional communication skills both verbally and in writing are essential. Your technical skills should allow you to understand customer requirements and develop appropriate technical solutions. You are adept at using sales tools and IT, with proficiency in Microsoft Word & Excel, CRM, and ERP systems. CAD capability and multilingual abilities are significant advantages.

If you have the drive and ambition and would like to be considered for this role then please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: territory manager, regional manager, sale manager, business development, manufacturing, agriculture, food, technical product, management, engineering, aggrotech, agriculture, food processing, business. sales

This vacancy is being advertised and handled through Spider. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Your new company
Our client is a leading construction company with a rich history of delivering high-quality projects across various sectors. They pride themselves on their commitment to excellence, innovation, and sustainability. They have national projects with major retailers across the UK.

Your new role
They are seeking an experienced and motivated Site Manager to oversee and manage construction projects from inception to completion. The successful candidate will ensure that projects are delivered on time, within budget, and to the highest standards of quality and safety. As these projects are based throughout the UK, working away will be required.

Key Responsibilities:

• Plan, coordinate, and supervise construction activities on-site.
• Ensure compliance with health and safety regulations.
• Manage project schedules, budgets, and resources.
• Liaise with clients, subcontractors, and suppliers.
• Monitor progress and prepare detailed reports.
• Resolve any issues or delays that may arise.
• Maintain high standards of quality control.

What you'll need to succeed

• Proven experience as a Site Manager in the construction industry, ideally within the retail sector.
• Strong knowledge of construction processes, materials, and legal regulations.
• Excellent leadership and communication skills.
• The ability to manage multiple tasks and work under pressure.
• CSCS, SMSTS, First Aid.

What you'll get in return

• Opportunities for professional development and career progression.
• A supportive and collaborative work environment.
• The chance to work on exciting and diverse projects.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Tiffany now on 01603 625754.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
You will be working for a regional contractor with an excellent reputation who has national projects with major retailers across the UK.
Your new role
As the Project Manager on their commercial retail projects, you will be responsible for:

• Plan, coordinate, and supervise construction projects from start to finish.
• Ensure projects are completed on time, within budget, and to the highest quality standards.
• Manage project teams, including subcontractors and suppliers.
• Develop and maintain project schedules and budgets.
• Conduct regular site inspections and ensure compliance with safety regulations.
• Liaise with clients, architects, engineers, and other stakeholders.
• Prepare and present project reports and updates to senior management.
• Resolve any issues or conflicts that arise during the construction process.

You will be largely site based on projects located across the UK. When you are not working on a live project you will need to be office based from one of their East Anglia office locations.

What you'll need to succeed

• Minimum of 5 years of experience in construction project management.
• Strong knowledge of construction methods, materials, and regulations.
• Excellent leadership, communication, and organisational skills.
• Proficiency in project management software and tools.
• Ability to work under pressure and meet tight deadlines.
• Valid driving licence.

What you'll get in return

• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.
• The chance to work on exciting and challenging projects.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Tiffany now on 01603 625754.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Our client is a regional contractor who works across a variety of sectors, including health, leisure and education construction projects. With an excellent local reputation, they work largely on repeat business and prioritise the client experience.
Your new role
Working as part of an intimate team, you will be empowered to manage your own projects with the support of a visiting contracts manager.
Key Responsibilities:

• Plan, coordinate, and supervise on-site construction activities.
• Ensure adherence to health and safety regulations.
• Manage project schedules, budgets, and resources effectively.
• Communicate with clients, subcontractors, and suppliers.
• Monitor project progress and prepare comprehensive reports.
• Address and resolve any issues or delays that arise.
• Uphold high standards of quality control throughout the project lifecycle.

What you'll need to succeed

• Proven experience as a Site Manager in the construction industry, ideally from a main contractor background.
• In-depth knowledge of construction procedures, materials, and legal guidelines.
• Strong leadership and communication skills.
• The ability to manage multiple tasks and work under pressure.
• A friendly and professional demeanour with experience of working in a client-facing capacity.
• SMSTS, First aid, CSCS

What you'll get in return

• A friendly and collaborative work environment
• Natural progression and development opportunities
• Competitive salary and package

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Tiffany now on 01603 625754.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:
Careline365 is a leading national personal alarm provider with a simple mission: to provide solutions that enable the ageing population, and those who are vulnerable, to enjoy better and safer lives. Through their pioneering and cutting-edge products, Careline365 supports their members to maintain their independence, while their 24/7 emergency monitoring service brings peace of mind and comfort to users and their loved ones. Launched in their founder's spare bedroom in 2013 as Lifeline 24, the early years of the business were spent exclusively selling personal alarm units. The rebranding to Careline365 in 2015, and the subsequent launch of their own Alarm Response Centre (ARC) in 2018, was a key turning point in their evolution from a tech provision to an overall personal care solution.

In the years since, they have consolidated their position as the leaders in the personal alarms and monitoring market and as an innovative and high-growth, D2C subscription unicorn, culminating in their acquisition by the Appello Group in the summer of 2022.

Role Purpose:

The purpose of the role of Administration Team Leader is to operationally manage the team members of the Alarm Response Centre (ARC)'s Administration team, to enable the best level of service to our customers. Our client base of circa 72000 people nationwide generally consists of the elderly and vulnerable, who press their alarms in the event of an emergency. An Administration Team Leader will have 20 or so direct reports, consisting of Administration Assistants, line managing them directly. However, the Administration Team Leader is part of a wider management team who are responsible for the operational running of the centre.
The Administration team is responsible for the maintenance of our client data, conducting surveys, receiving inbound calls from housing managers and engineers, managing equipment maintenance (e.g., ordering replacement equipment for devices on low battery) and investigating exceptional calls. As an Administration Team Leader, we are first and foremost looking for a People Manager who can motivate and support a hybrid team, and manage the day to day running of the sub-department.

What you'll need to succeed:

• Previous leadership experience within a contact centre environment.
• Strong customer service background.
• Caring and nurturing nature.
• Flexible and resilient attitude.
• Be ready to support, train, monitor, and make sure the team works towards business and customer care.
• Have experience running a high-pressured team.
• Be available to start immediately.
• Part of the interview phase is to complete a personality and aptitude test.

What you'll get in return:

• Based in the Norwich Office.
• Between £26,325 and £28,500 per annum
• They are a 24/7/365 business, hours are based primarily between 8am and 8pm and any 5 days out of 7.
• Rewards and discounts.
• On-site parking.
• Being a part of a hugely rewarding and giving company and giving support to the public who need it most.

What you need to do now:

Call Kim on 01603 612301 or email over your updated CV now!!!

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:
Careline365 is a leading national personal alarm provider with a simple mission: to provide solutions that enable the ageing population, and those who are vulnerable, to enjoy better and safer lives. Through their pioneering and cutting-edge products, Careline365 supports their members to maintain their independence, while their 24/7 emergency monitoring service brings peace of mind and comfort to users and their loved ones.Launched in their founder's spare bedroom in 2013 as Lifeline 24, the early years of the business were spent exclusively selling personal alarm units. The rebranding to Careline365 in 2015, and the subsequent launch of their own Alarm Response Centre (ARC) in 2018, was a key turning point in their evolution from a tech provision to an overall personal care solution.

In the years since, they have consolidated their position as the leaders in the personal alarms and monitoring market and as an innovative and high-growth, D2C subscription unicorn, culminating in their acquisition by the Appello Group in the summer of 2022.

The larger group has greater access to superior products and platforms, and a direct line of communication with private-equity backers Epiris, who have an outstanding track record of growth in the sector.
Appello's acquisition signals a new phase for the business as they embark on a period of growth under new Managing Director, Dominic McNeill, and the stewardship of an outstanding executive team, including James Thorburn (CEO of Appello Group). As the standout management team in the industry, they are all very passionate about the ethics and mission of the company, which seeks to fundamentally shift the paradigm in personal care products in the UK. The ambition of the business is now to grow their footprint in line with the increasing demand for such products given the UK's ageing population.

In keeping with the overall vision to provide health-tech and support to enrich the lives of members and their families, there is considerable opportunity for a more sophisticated approach to sales, marketing and customer care. Dominic, who joined in May 2023, is determined to enhance the output of the team and is well-placed to do so, with a blue-chip commercial and marketing background at organisations including Symprove, Nando's and P&G. In his first year in the business, the key pillar of Dominic's growth strategy has been to centralise and professionalise marketing in order to fuel business growth and drive business expansion. Accordingly, he has built out his team with impressive hires from within the industry and beyond, as well as investing in rising talent from within. He is now turning his attention to optimising the contact centre operation, which includes sales, customer care and the ARC.

Role Purpose:The purpose of the role of Telecare Team Leader is to operationally manage the team members of the Alarm Response Centre, to enable the best level of service to our customers. Our client base of circa 72000 people nationwide generally consists of the elderly and vulnerable, who press their alarms in the event of an emergency. A Telecare Leader will have 20-25 direct reports, consisting of Emergency Call Handlers, line managing them directly. However, the Telecare Team Leader is part of a wider management team who are responsible for the operational running of the centre, focusing on mentoring operators to improve quality of service and meeting key KPIs, such as 97.5% of calls answered within 60 seconds.

Role Purpose:

The purpose of the role of Telecare Team Leader is to operationally manage the team members of the Alarm Response Centre, to enable the best level of service to our customers. Our client base of circa 72000 people nationwide generally consists of the elderly and vulnerable, who press their alarms in the event of an emergency. A Telecare Leader will have 20-25 direct reports, consisting of Emergency Call Handlers, line managing them directly. However, the Telecare Team Leader is part of a wider management team who are responsible for the operational running of the centre, focusing on mentoring operators to improve quality of service and meet key KPIs, such as 97.5% of calls answered within 60 seconds.

What you'll need to succeed:

• Previous leadership experience within a contact centre environment.
• Caring and nurturing nature.
• Flexible and resilient attitude.
• Be ready to support, train, monitor, and make sure the team works towards business and customer care.
• Have experience running a high-pressured team.
• Be available to start immediately.
• Part of the interview phase is to complete a personality and aptitude test.

What you'll get in return:

• Based in the Norwich Office.
• £26,325 - £28,500 Dependent on Experience + £2,000p/a on call bonus
• They are a 24/7/365 business, hours are based primarily between 8am and 8pm and any 5 days out of 7.
• Rewards and discounts.
• On-site parking.
• Being a part of a hugely rewarding and giving company, and giving support to the public who need it most.

What you need to do now:
Call Kim on 01603 612301 or email over your updated CV now!!!


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are working in partnership with a highly successful and rapidly expanding business on the outskirts of Norwich, to recruit 2 new members to their already excellent Customer Service team. This company has seen significant growth over the past 2 years both in the UK and overseas, and part of that success is due to the Customer Service team that supports the operations of the company. This organisation are very people focused and pride themselves on delivering the best possible outcomes for their customers, while creating a positive work environment.
This company operates in a busy and fast-paced sector, and they provide a range of services to the logistics sector. They utilise technology and a fresh approach to deliver multi-faceted solutions to a wide range of customers.

Your new role
The main purpose of the role will be to act as the first point of contact for incoming customer calls, ensuring a first-class experience is had by all. Specifically, you will be responsible for the following:

• Developing relationships with existing customers by supporting existing requirements and upselling additional services where appropriate for the customer
• Handle any simple account queries in a friendly and timely manner
• Conduct regular customer account reviews to ensure customer packages are fit for purpose
• Provide customers with new and updated information on products and services
• Resolve customer invoice queries
• Understand the business' financial targets and support the delivery of those targets
• Build effective relationships with internal stakeholders, both in customer services and other departments
• Support initiatives to grow the customer base by occasional outbound calling, ensuring regular customers are being supplied with the best solutions for their needs.

This is a full-time role, working 35 hours a week between Monday and Friday, 9am to 5pm.
This is an office-based role for 6 months minimum and following successful completion of probation, there is some flexibility to work remotely for up to 2 days per week.

What you'll need to succeed
You will have excellent customer service and communication skills, with a 'can-do' attitude. You will enjoy engaging with customers and feel a sense of pride in resolving customer queries, displaying a positive attitude and energy. You will be able to operate as part of a close-knit team and be flexible in your approach to finding the right solution. Ideally, you will have worked in a similar role previously, with exposure to the logistics industry being a bonus. You must be able to multitask, be organised and be able to re-prioritise your daily tasks quickly and efficiently.
Due to the location of this role, you must be a driver and have access to a vehicle.


What you'll get in return

• You will receive a competitive salary.
• Access to performance-based quarterly bonuses and uncapped commission.
• 25 days of annual leave + bank holidays (rising with tenure) with the ability to buy and sell up to 5 days
• Free on-site parking.
• Healthy pension contribution.
• There is also a large scope of progression within the business, with 7 people achieving promotions within the last quarter.

What you need to do now
Call the Norwich Office on 01603 612301.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Retail Stocktaking Team Leader

Salary: Up to £33,480 (£29,000-£30,000 plus £290 per month car allowance)

Location: Norwich

As a stocktaking Team Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites. The shifts lengths vary, and we require flexible availability, you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.

Days: Monday - Sunday (Up to 5 days in a 7-day working pattern and there is the possibility flexibility in the working days per week if required)

Hours of Work: Evening/Night shifts.

Benefits:

• Expenses paid
• Ongoing training
• Progression opportunities
• Paid holiday
• Overseas opportunities

You will be expected to ensure the following within your team:

• Correct procedures and processes are followed
• Exceptional customer service standards are delivered on all sites
• Stock Counts are completed accurately and within the given time frame
• Team productivity is monitored and improved where possible

Person Specification:

• A Full Driving License
• Outstanding customer service skills
• The ability to communicate effectively with all levels of personnel
• Basic IT skills
• The ability to remain focused when under pressure
• Manage time effectively and work without immediate supervision
• Willingness and ability to travel

Full training in our systems and client procedures will be provided.

We look forward to receiving your application.

https://www.retailassetsolutions.com/who-we-are/

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Retail Stocktaking Team Leader

Salary: £12.94 per hour inclusive of holiday pay (£11.55ph + £1.39 holiday pay) + Enhancements

Location: Norwich

*Access to wages from 3 days after shift completion*Immediate Start*Holiday Pay*

As a stocktaking Team Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites. The shifts lengths vary, and we require flexible availability, you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.

Days: Monday - Sunday (Up to 5 days in a 7-day working pattern and there is the possibility flexibility in the working days per week if required)

Hours of Work: Evening/Night shifts.

Benefits:

• Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
• Full time / permanent salaries available
• Expenses paid
• Ongoing training
• Progression opportunities
• Paid holiday
• Overseas opportunities

You will be expected to ensure the following within your team:

• Correct procedures and processes are followed
• Exceptional customer service standards are delivered on all sites
• Stock Counts are completed accurately and within the given time frame
• Team productivity is monitored and improved where possible

Person Specification:

• A Full Driving License
• Outstanding customer service skills
• The ability to communicate effectively with all levels of personnel
• Basic IT skills
• The ability to remain focused when under pressure
• Manage time effectively and work without immediate supervision
• Willingness and ability to travel

Full training in our systems and client procedures will be provided.

We look forward to receiving your application.

https://www.retailassetsolutions.com/who-we-are/

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

What skills and experience we're looking for

We are looking for a professional colleague who can support our staff, parents and students in a variety of ways:

• To support the successful development of UTCN by heading up the HR and working with the Finance Manager to complete the Payroll provision
• Providing an efficient PA service to the Headteacher

If you are:

• Educated to Level 3 (A Level, NVQ III) or above with high standards of literacy and numeracy
• Experienced in providing high quality administrative and / or secretarial support
• Friendly, personable and professional
• Able to deal with employers, staff, Trust member, parents and students
• Organised, a team player and optimistic
• First Aid trained or happy to be trained

Then we want to hear from you. For further information and to apply, please see our website www.utcn.org.uk or please contact Alison Howes, HR Manager on 01603 580282.

What the school offers its staff

Basic Salary

Salaries are paid in twelve equal instalments on the 15th day of the month by direct credit transfer.

Additional Remuneration

Every year, three collegiate targets will be set which will attract a bonus. These targets will be the same for all UTCN staff.

Other Benefits

Membership of the Local Government Pension Scheme will apply to this role. UTCN staff also benefit from membership of BHSF.

Working Pattern

This role is for 37 hours per week on a Term Time plus 2 weeks basis. The core hours of work will be from 8.00am to 4.00pm (3.30pm Fridays) with 30-minutes unpaid for lunch: this totals 37 hours per week. There may be some scope to vary these hours slightly.

Occasional working outside of normal school hours will be required and time off in lieu will be granted on these occasions. UTCN term dates largely follow the pattern of Norfolk schools.

Professional Appearance and Dress

The principle of smart business dress for staff applies.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Your new company:

Hays are working in partnership with a highly successful and rapidly expanding business on the outskirts of Norwich, to recruit 2 new members to their already excellent Customer Service team. This company has seen significant growth over the past 2 years both in the UK and overseas, and part of that success is due to the Customer Service team that supports the operations of the company. This organisation are very people focused and pride themselves on delivering the best possible outcomes for their customers, while creating a positive work environment.This company operates in a busy and fast-paced sector, and they provide a range of services to the logistics sector. They utilise technology and a fresh approach to deliver multi-faceted solutions to a wide range of customers.

Your new role:

The main purpose of the role will be to act as the first point of contact for incoming customer calls, ensuring a first-class experience is had by all. Specifically, you will be responsible for the following:

• Developing relationships with existing customers by supporting existing requirements and upselling additional services where appropriate for the customer
• Handle any simple account queries in a friendly and timely manner
• Conduct regular customer account reviews to ensure customer packages are fit for purpose
• Provide customers with new and updated information on products and services
• Resolve customer invoice queries
• Understand the business' financial targets and support the delivery of those targets
• Build effective relationships with internal stakeholders, both in customer services and other departments
• Support initiatives to grow the customer base by occasional outbound calling, ensuring regular customers are being supplied with the best solutions for their needs.
• This is a full-time role, working 35 hours a week between Monday and Friday, 9am to 5pm.
• This is an office-based role for 6 months minimum and following successful completion of probation, there is some flexibility to work remotely for up to 2 days per week.

What you'll need to succeed:

You will have excellent customer service and communication skills, with a 'can-do' attitude. You will enjoy engaging with customers and feel a sense of pride in resolving customer queries, displaying a positive attitude and energy. You will be able to operate as part of a close-knit team and be flexible in your approach to finding the right solution. Ideally, you will have worked in a similar role previously, with exposure to the logistics industry being a bonus. You must be able to multitask, be organised and be able to re-prioritise your daily tasks quickly and efficiently.Due to the location of this role, you must be a driver and have access to a vehicle.


What you'll get in return:

• You will receive a competitive salary.
• Access to performance-based quarterly bonuses and uncapped commission.
• 25 days of annual leave + bank holidays (rising with tenure) with the ability to buy and sell up to 5 days
• Free on-site parking.
• Healthy pension contribution.
• There is also a large scope of progression within the business, with 7 people achieving promotions within the last quarter.

What you need to do now:

Call the Norwich Office on 01603 612301 OR send an updated CV now!


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Territory Manager - Are you a skilled and experienced business development professional looking for an exciting new opportunity?

If so, Spider are advertising on behalf of this company for a fantastic position available as a Territory Manager for Scandinavia!

This role is based at the UK branch inSnetterton, Norfolk where you will be in direct contact with the local team.

About them:

They are a global leader in providing end-to-end solutions that enhance food safety, reduce waste, and increase efficiency for food processors. Their wide range of equipment includes peeling, processing, drying, filling, washing, and more.

Fantastic benefits include:

- Competitive Salary: On offer is a competitive salary of £38,000 - £48,000 per annum

- Holiday: 25 days plus bank holidays

- Smart Pension

- Employee Extras such as: Private Medical Insurance Plan, company car, phone, laptop and quarterly commission (depending on several sales KPIs)

About the Role:

They are looking for a dynamic and ambitious Territory Manager to oversee and manage their Scandinavian markets (Denmark, Norway, Sweden, Finland). Your mission will be to achieve revenue targets and expand market share within these territories. By building strong relationships and turning customers into brand promoters, you will enhance our client's reputation and drive growth.

Main duties and responsibilities include:

- Develop and maintain a deep understanding of the market, including size, customer needs, competitor activities, and our competitive position

- Create, document, and execute a Territory Plan

- Achieve and exceed assigned capital equipment budgets for the territories

- Handle market mapping, lead generation and qualification, solution proposals, and CRM maintenance

- Directly manage any applicable dealers, agents, and their staff within the territory

- Assist the greater sales team

- Work effectively within the sales POD structure to achieve all targets

About you:

The ideal candidate should have a minimum of 3 years in business development such as monitoring of market and extending business opportunities. Experience in technical product, aggrotech/ agriculture/food processing business would also be an advantage. You must be a team player able to work in a team and have a strong work ethic and be customer focused. Exceptional communication skills both verbally and in writing are essential. Your technical skills should allow you to understand customer requirements and develop appropriate technical solutions. You are adept at using sales tools and IT, with proficiency in Microsoft Word & Excel, CRM, and ERP systems. CAD capability and multilingual abilities are significant advantages. Finally, you are willing to travel internationally frequently, with approximately 50% of your time office-based and 50% travelling.

If you have the relevant skills and experience and would like to join their company, then please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: territory manager, business development, manufacturing, agriculture, food, technical product, management, engineering, aggrotech, agriculture, food processing, business. sales

This vacancy is being advertised and handled through Spider. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

An outstanding new job opportunity has arisen for a dedicated Support Manager - Home Care your primary responsibility is to provide effective management and leadership support to our three Home Care Branches within the East region. You will be working for one of UK’s leading health care providers

Your leadership, support, and mentoring will be instrumental in driving the success of the homes and aligning its operations with the Home Care vision and values

**To be considered for this position you must be experienced in homecare management, with a keen understanding of industry regulations**

As the Support Manager your key responsibilities include:
• Provide effective leadership and management, including the appropriate people are recruited for the key roles and ensure they are trained to complete their role. Foster a positive and inclusive work culture that aligns with company vision and values
• Recruit, train, and mentor Home Care managers and staff, fostering a positive and supportive work environment
• Monitor and manage the financial and business performance of the home care, including budgeting, financial reporting, and business development. Identify areas of improvement and implement strategies to achieve financial targets
• Ensure that the home care is compliant with all applicable laws, regulations, and industry standards. Implement Action plans to maintain compliance and manage risks
• Maintain and enhance the quality of care and environment provided to our clients. Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed
• Build and maintain positive relationships with clients, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration. Address and resolve any concerns or issues in a timely and satisfactory manner
• Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes

The following skills and experience would be preferred and beneficial for the role:
• Proven managerial experience with a focus on motivating teams for exceptional service
• Excellent communicator adept at engaging diverse stakeholders
• Strong grasp of CQC regulations, prioritising client satisfaction and compliance
• Skilled in budget management, ensuring quality service delivery within financial constraints
• Thrives under pressure, adept at multitasking and meeting deadlines autonomously
• Inspirational leader with a talent for fostering teamwork and motivation
• Effective relationship builder with a commitment to quality care for clients

The successful Support Manager will receive an excellent salary of £50,000 per annum. This exciting position is a permanent full time role for 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
• 25 days annual leave plus bank holidays entitlement
• Comprehensive induction and training programme
• Career development and progression
• Employee Assistance Programme
• Blue Light Card Scheme
• Full DBS disclosure

Reference ID: 6782
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Job Description

Operations Manager (Care Homes) - Norfolk

Salary: £60,000

Full-Time - permanent

We are seeking an experienced and dedicated Operations Manager to oversee the operations of our client's nursing and healthcare facilities. As the Operations Manager, you will be responsible for ensuring the smooth and efficient running of the facilities while upholding the highest standards of patient care and employee satisfaction.

Qualifications

• UK Driving Licence
• Registered Nurse with relevant post-registration experience (desirable but not essential)
• Level 5 Health and Social Care (management & Leadership)

Skills and experience

• Proven experience in a managerial role within a care home
• Strong leadership and managerial skills with the ability to motivate and support a diverse team
• Excellent communication and interpersonal abilities with a customer-oriented approach
• Solid understanding of regulatory standards and compliance requirements in the healthcare industry
• Proficient in budget management and resource allocation
• Ability to handle challenging situations with professionalism and empathy
• Strong problem-solving and decision-making capabilities

Responsibilities

• Oversee and manage the daily operations of our nursing and healthcare facilities
• Develop and implement operational policies and procedures to ensure compliance with regulatory standards
• Work closely with the nursing and administrative staff to maintain a high level of patient care and quality services
• Lead and support the nursing and healthcare teams to achieve operational excellence
• Monitor and evaluate the performance of the facilities and implement improvements as needed
• Collaborate with senior management to develop and execute strategic plans for the facilities
• Manage budgeting, resource allocation, and cost control to achieve financial targets
• Ensure adherence to health and safety regulations and promote a safe working environment for staff and patients
• Handle any operational issues or emergencies that may arise

Reference: WILL78975/AP

INDNUR