Total 180 Manager level Human Resources job vacancies in East Scotland Region, ABD, AB10

I am currently recruiting for a fantastic local business with big plans. They are continuing to expand and, as a result, are looking to recruit a Finance Manager to join the team.
Based in West Hull, you will benefit from flexible working hours, hybrid working options following probation, modern offices and a friendly working environment with a family team feel.
General responsibilities -

• Supervise the AP/Billing functions.

• Implement new systems to improve efficiency.

• Support the Aged Payables assistant with processing invoices.

• Responsible for the AP payment runs.

• Support the Billing Clerks with processing of invoices.

• Supporting the month end close with Billing/ AP

• Reconciling, producing month end reports.

• Oversea the month end processes, accruals, prepayments, and balance sheet reconciliations.

• Consult with the external auditors.

• Work closely with the Credit Control function to identify and analyse root causes for delays in collection of debt.

• Ensuring audit / statutory compliance

• Co-operate with all staff and consult with clients, maintaining good relationships with outside agencies and the legal community to uphold the Group's image and gain increased support for its work.

• Actively support and promote the Group and all its policies.

• Perform any other duties as are within the scope, spirit and purpose of the job and role.

What you'll get in return
Flexible working options available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Alpine Hotel Bright, part of the Jacob Group are currently recruiting for a qualified and experienced Restaurant Manager to join their team in Bright VIC 3741.


The successful candidate will need to:

- Take responsibility for the Restaurant while on shift
- Analyse and plan Restaurant sales levels and profitability
- Handle any customer complaints
- Training and Supervision of barista and floor staff
- Maintain stock levels
- Greet and seat customers at venue
- Planning and organising booked functions
- Function room, Dining Room and Cellar set up
- Ensure full compliance with health regulations

Skills & Attributes:

- Ideally have 3 years experience as a Restaurant Manager
- Certificate III in Hotel and Restaurant Management or related
- OH&S awareness
- Food Handling and RSA certificates required

Salary range is $70,000-$85,000pa commensurate with experience

Fulltime Position available


Applications open 11th of November 2024 and closes on 11th December of 2024.


If you are interested in this role APPLY now. Only shortlisted candidates will be contacted

Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Requirements:

1. Degree in HR, Business or related discipline.
2. Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
3. Well-versed with Singapore Employment Act.
4. A team player with strong stakeholder management, problem-solving and communication skills.
5. Proactive, resourceful and ability to prioritise effectively.

Role: Recruitment Compliance Team Leader

Salary : £28,000 - £30,000 (DoE)

Location: Hull

Hours: 8:30 - 4:30 Mon-Fri

My client in Hull, one of Yorkshire's most established, innovative and highly accredited healthcare and social recruitment agencies and staffing providers is looking for a Recruitment Compliance Team Leader.

As Senior Compliance Officer you will be responsible for leading and managing a small but growing team of healthcare recruitment compliance officers. The role is predominately hands-on, and you will be part of the daily administrative duties to achieve a fully compliant database of candidates and workforce within the company. You will also undertake research to ensure all legislative requirements in relation to compliance are met and produce reports and statistics to the management team on a regular basis.

Key Responsibilities/Accountabilities

• Be a hands-on integral part of the administrative team
• Undertake all administration in relation to DBS, medical, qualification and mandatory training compliance for new and existing Healthcare and Homecare candidates plus the company's permanent workforce.
• On-going coaching with individuals to encourage both professional and personal development.
• Ensuring the team are following the correct process' & hitting their KPI's.
• In-depth knowledge of the workforce alliance and HTE NHS Framework compliance requirements.
• Ensure that the compliance knowledge base is up to date and relevant research has been proactively obtained to ensure all compliance duties are being undertaken in line with legislative guidelines.
• Involvement in the development, maintenance and population of all compliance information systems.
• Identify and communicate to your line manager any opportunities for improving compliance across the company.
• Provide data, information and reports to the relevant teams and Directors.
• Ensure all compliance information is stored accurately, legally and securely.

Role Requirements:

• Previous experience in a Medical, Homecare or Healthcare Compliance
• Strong organisation and time management skills
• Excellent communication, people management and leadership skills.
• Tact and diplomacy with the ability to deal with difficult situations.
• Experience and track record of designing, implementing and delivering on successful strategic compliance projects.
• An inquisitive nature and high level of awareness is required to identify the root cause of problems, matched by the desire to locate innovative solutions.
• Expert in the use of the full range of MS office products
• Ability to write and verbally present information and proposals.

How to Apply:

If you are an experienced compliance professional with a passion for healthcare recruitment and team leadership, we'd love to hear from you! To apply, please submit your CV and a cover letter outlining your experience and interest in the role.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

ROLES AND RESPONSIBILITIES:

• Responsible for the direction
• coordination
• implementation
• executive, control
• completion of project while remaining aligned with the strategy
• commitments and goals of the organization
• minimue 5 years experieneced renovation supervisor
• able to do site mesurement independently

Construction Project Manager
Quba Builders Pty Ltd
Wallan VIC 3756, Australia.
Full time
AUD 73000 to 74000 per Year

About Us
Quba Builders is a construction company specializing in both residential and commercial building projects. Known for its commitment to delivering high-quality, innovative, and cost-effective construction solutions, Quba Builders focuses on turning clients' visions into reality. The company prides itself on its expertise in managing the entire building process, from initial planning and design stages to the final completion and handover of the project.
Role Summary
We are currently seeking a dynamic and experienced Construction Project Manager to join our team. The ideal candidate will be responsible to plan, organise, direct, control and coordinate the construction projects of buildings and dwellings, and the physical and human resources involved in building and construction.

Key Responsibilities
As a Project Manager in Construction, Job duties include:

• Plan and schedule the project roadmap, including cost estimation and overseeing the project from start to finish.
• Manage construction stakeholders such as clients, authorities, consultants, contractors, and end users.
• Supervise construction project management through design stages and actual construction, ensuring adherence to timelines, costs, and quality standards.
• Monitor construction site activities and manage project programs, ensuring performance and contractual obligations are met.
• Procure consultants and contractors, prepare contracts, and ensure proper project documentation is maintained.
• Administer scope changes, manage variation orders, and ensure timely progress and payment claims.
• Ensure compliance with building regulations, standards, and safety, while managing site inspections.
• Coordinate resources including labor, materials, equipment, and consult with architects and engineers to ensure project milestones are met on time and within budget.
• Identify potential risks and develop mitigation strategies to ensure successful project completion.
• Arrange submission of plans and necessary approvals from local authorities and oversee the completion of contract closeout, ensuring all obligations are met.

Qualifications:
• Bachelor's degree or higher.
• At least 2 years of relevant experience.
• Flexibility in work schedules.
• Detail-oriented mindset, emphasizing quality standards and compliance.

If you are a proactive and results-driven individual with a passion for Construction Project Manager, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter outlining your relevant experience and qualifications. We look forward to reviewing your application.

An amazing new job opportunity has arisen for a Peripatetic Nurse Manager to cover 14 care homes in London, Kent, and in the South West in absence of the manager. You will be working for one of UK’s leading health care providers

This is one of UK’s leading not-for-profit care provider, focussing on providing high-quality care and running a sustainable and thriving family of homes

**To be considered for this position you must hold an active NMC Pin and an NVQ Level 4 in Health & Social Care**

As the Peripatetic Nurse Manager your key responsibilities include:
• Supporting 2 divisions and maintain regional contact for each Care home
• Conducting routine Head Office visits across care homes as directed by Divisional Directors
• Ensuring that a stimulated and caring environment is always maintained
• Overseeing and ensuring the effective delivery of the medicine administration process in line with the company care management of medicines policy
• Ensuring that attendance to both mandatory and required training courses, including that of staff members within a home, is met in order that skills, knowledge, and competency levels are maintained to carry out the role efficiently and effectively
• Supporting the Home Manager to plan and facilitate regular staff meetings: staff supervision establishing an effective communication system, ensuring that staff members are kept up to date with all current necessary information
• Providing support and assistance to staff members and ensuring that areas of responsibility are maintained and to delegate duties to staff as appropriate, ensuring implementation

The following skills and experience would be preferred and beneficial for the role:
• Previous experience of working with a large multi-site Care Provider within a capacity of a high-Level Manager
• Excellent knowledge of the CQC standards
• Working knowledge of Legislation and the Regulatory Framework underpinning practice in relation to the care of older people
• Flexible and willing to travel and work a variety of shifts, including the occasional weekend shifts

The successful Peripatetic Nurse Manager will receive an excellent salary of £67,900 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
**£4,000 Car Allowance**
• Free DBS
• 25 days paid holiday (plus Bank Holidays)
• Free learning and development
• Company pension scheme - employer’s contribution matched up to 6%
• 2 x Salary Death in Service benefit*
• Medical Health Benefit*
• Length of Service Awards
• Voluntary Lifestyle Benefits
• Employee Assistance Programme*

Reference ID: 6768
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Retail Stocktake Team Leader

Salary: Up to £33,480 (£29,000-£30,000 plus £290 per month car allowance)

Location: Eastbourne

*Access to wages from 3 days after shift completion*Immediate Start*Holiday Pay*

As a Retail Stocktaking Team Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites. The shifts lengths vary, and we require flexible availability, you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.

Days: Monday - Sunday (Up to 5 days in a 7-day working pattern and there is the possibility flexibility in the working days per week if required)

Hours of Work: Evening/Night shifts.

Benefits:

• Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
• Full time / permanent salaries available
• Expenses paid
• Ongoing training
• Progression opportunities
• Paid holiday
• Overseas opportunities

You will be expected to ensure the following within your team:

• Correct procedures and processes are followed
• Exceptional customer service standards are delivered on all sites
• Stock Counts are completed accurately and within the given time frame
• Team productivity is monitored and improved where possible

Person Specification:

• A Full Driving License
• Outstanding customer service skills
• The ability to communicate effectively with all levels of personnel
• Basic IT skills
• The ability to remain focused when under pressure
• Manage time effectively and work without immediate supervision
• Willingness and ability to travel

Full training in our systems and client procedures will be provided.

Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.

This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.

We look forward to receiving your application.

https://www.retailassetsolutions.com/who-we-are/

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Industry: Civil Engineering

Location: Isle of Wight

Hours: 40 hours per week

Days: (Monday - Friday)

Duration: Permanent

Duties:

Responsible for leading a team of engineers, inspectors and project managers in the delivery of a local government contract, including inspection, maintenance, strengthening and reconstruction of structural assets.
Developing briefs, delivering and reviewing inspections, presenting feasibility studies and providing advice, assessing bridges and retaining walls.
Maintaining strategies for inspections, monitoring and assessment and communicating requirements to, mentoring and developing the team to ensure implementation to contract performance.
Creating and managing the forward works programme, preparing and monitoring OPEX and CAPEX budgets.
Reviewing tender submissions, monitoring supply chain partner and sub-contractor compliance to legislation and standards.
Review of Health and safety plans and risk assessments, carrying out the duties of Designer where required by CDM regulations.

Experience:

The successful candidates will be a Chartered Civil Engineer ( CEng MICE/MIStructE or equivalent), with experience of BCI inspections and working knowledge of Highway Structures design, maintenance and management, including codes of practice and British standards.
They will also have previous budgetary control, risk assessment and management, excellent communication, initiative and decision making skills, with the ability to prioritise workload.

Due to the duties of the role we are seeking a candidate who is based on or with a short commuting distance of the Isle of Wight.
Discounted ferry travel is available and a relocation package will be considered for right candidate.

Salary: £53-58,000 per annum, plus bonus and car/car allowance

By submitting your CV to WP Recruitment & HR Ltd, you imply consent to our agency processing your personal data, please see our GDPR webpage for further information:

If we think we can assist you, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies.

If you are already registered with our agency, please contact our office directly on 01983 822615 for further details.

Proud member of the Disability Confident employer scheme

**Area Sales Manager**

**East Scotland Region**

**£37,170-£42,480 per annum D.O.E.**

**35 hours per week**

****

**Role Purpose:**

To identify opportunities and maximise sales of capital equipment. Building relationships with existing customers and identify and developing relationships with new customers in your sales territory. Acting as the key liaison between the customer and support services to provide exemplary customer service

**Accountabilities:**


* To represent the Komatsu brand and take responsibility for the sale of capital equipment in a given sales territory
* Maximise profit potential on each sale
* To achieve agreed sales targets as specified
* To provide all necessary information to the Sales Support department to facilitate order processing and machine delivery
* To carry out new machine demonstrations in line with company procedure
* Accurate and timely completion of all sales related documents i.e., warranty, service contracts etc.
* To utilise and maintain CRM system encompassing call planning, sales opportunities, market intelligence, competitive activity and forecasting
* Attendance and engagement in shows and exhibitions as and when required
* To maintain close liaison with customers and other departments of MKL to ensure the promotion of exemplary customer service

**Key Performance Indicators:**


* Achievement of individual sales targets
* Onboarding of new customers
* Retention of existing customers

**Key Relationships:**


* Customers
* Regional Sales Manager / General Sales Manager
* Sales Administration team
* Finance team

**Person Specification:**

**Essential:**


* Experience of working in sales
* Able to demonstrate previous sales success
* Microsoft Office experience (Outlook, Excel)
* GSCEs A-C
* Ability to build and maintain strong relationships with customers
* Strong communication skills and excellent presentation skills
* Strong negotiation skills
* Self-motivated
* Well organised
* Steadfast

**Desirable:**


* Excellent IT skills
* Experience of working with a CRM system
* Undertaken sales training or can demonstrate development of sales skills
* Ability to work independently



We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Good In/Goods out, Stock Control, Warehouse Manager, Production Planner, Freight Forwarder, Transport Planner, Transport Manager, Buyer, Purchasing Assistant, Material Controller, Operations Manager.

We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

#INDOLLIE24

Safer Communities Operation Manager

Description
We are seeking a dedicated and passionate Safer Communities Operation Manager to lead our initiatives aimed at enhancing community safety and cohesion. In this role, you will be responsible for overseeing the development and implementation of programs designed to mitigate crime, foster engagement among diverse community groups, and cultivate partnerships with local stakeholders. You will work collaboratively with law enforcement, social services, and community organizations to analyze safety data, identify areas for improvement, and spearhead strategies that promote a sense of security and belonging for all residents. Your leadership will guide a team of professionals committed to building safer environments through innovative solutions and community outreach efforts. The Safer Communities Operation Manager will also play a crucial role in advocating for policy changes, securing grant funding, and ensuring that all initiatives are data-driven and aligned with best practices in community safety. If you are passionate about community service, possess strong managerial skills, and have a vision for building resilient communities, we would love to hear from you.

Responsibilities
Develop and implement community safety programs and initiatives.
Collaborate with local law enforcement and community organizations to assess safety needs.
Analyze crime data and trends to identify key areas for improvement.
Manage a team of community safety specialists and support staff.
Design and deliver training programs for community stakeholders on safety awareness and prevention.
Secure funding through grants and partnerships to sustain community safety projects.
Advocate for policy changes that impact community safety at local government meetings.
Requirements
Bachelor's degree in Criminology, Sociology, Social Work, or a related field.
Minimum 5 years of experience in community safety, law enforcement, or a related area.
Proven track record of successful program management and leadership.
Strong analytical skills with a focus on data-driven decision-making.
Excellent communication and interpersonal skills for community engagement.
Ability to work collaboratively in a diverse community setting.
Familiarity with grant writing and budget management.

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £31.33
Location: Lewisham, South East London

Should you wish to apply for this job opportunity, please, send an up to date CV.

Catfoss Recruitment Ltd are currently in partnership with a globally respected fluid handling product manufacturer and supplier and due to continued business growth is looking to recruit an Area Sales Manager to their existing field sales team.

Area Sales Manager - Coverage: South East of England
This role is home based but monthly meetings will be held in Midlands Head Office

Area Sales Manager
* Selling Hose Assemblies to the brewery, dairy, food and chemical manufacturing industries
* Generate appointments for both existing and new customers
* You will have an internal sales person appointed to you to produce quotes and orders but you do not have to manage them.
* A good telephone manner essential, must be computer literate, able to work within a team environment.
* You will possess a proven sales track record, preferably in selling to the manufacturing industry
* Would ideally suit candidates from the food, drink or pharmaceutical industries
* Technical knowledge would be an advantage but is not essential
* Full clean driver's licence

Package includes Company Car, Expenses, Mobile & Laptop

You will ideally be located in the one of the following postcodes: GU, RH, TN, DA, BR, CR, ME

Please apply ASAP

Area Sales Manager previous suitable job titles: Area Sales Manager, Sales Manager, Sales Engineer, Technical Sales Engineer, Account Manager, Technical Account Manager, Field Sales Engineer, Field Sales Manager

Job Category :Management
Location : Holbeach Office, Lewisham Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £31.33

We need a candidate with extensive anti-social behaviour and statutory nuisance experience. This is not only through knowledge of legislation and statutory requirements, but the candidate must have the skill set to operationalised the legislation and the skillset to write ASB and statutory nuisance policies and procedures.

The candidate must have experience in performance managing staff including experience of using HR processes to manage performance.

Main Purpose of the Job

Be responsible for both day to day service management and the development of policy and strategy within the Safer Communities Service.

To lead on the newly implemented Public Space Protection Order (PSPO), ensuring its success.

To work in Partnership and in collaboration with colleagues in the Safer Communities Service.

To lead integration across the partnership, driving change to secure improved outcomes for residents.

Lead on ASB and Statutory Nuisance, setting a good example in terms of conduct, motivating and performance managing staff, making, and communicating timely decisions about the service and working to draw on good practice to deliver services that meet the customers’ needs within budget.

To represent the Head of Safer Communities and the Council at both internal and external meetings where appropriate.

Prepare reports and attend Committee where required, prepare evidence and attend courts, tribunals, public enquiries/meetings, giving evidence as required.

To lead in the preparation of legal cases and evidence, and appear and give evidence as a witness at Court, Tribunal or other statutory hearing.

Knowledge
• Extensive knowledge of all relevant aspects of licensing law and statutory procedures, and licensing enforcement including PACE, RIPA and legislation governing disclosure.

• Successful experience of leading ASB and Statutory Nuisance services, and the subsequent Enforcement including the understanding and use of legislation and how to implement national priorities.

• Ability to provide support and specialist technical advice to operational staff both within the team and the wider Council, on all relevant matters related to ASB and Statutory Nuisance, and the subsequent Enforcement.

• An understanding of the issues and challenges facing the service both operationally and strategically.

• Knowledge of key national policy drivers, Legislation and broader influences related to the role.

• Detailed and extensive knowledge of the full range of case law, codes of practice and guidance of ASB and Statutory Nuisance and the subsequent Enforcement

Aptitude
• Ability to negotiate effective working partnership with other internal departments and external agencies in the public, private and voluntary sector

• Self-driven, enthusiastic and innovative approach and able to be flexible with new emerging areas of work.

• Firm belief in the importance of an honest, open, fair and transparent approach to enforcement

• Firmly committed to the need to strive for continuous improvement

• Ability to lead and motivate a highly skilled team of officers in an environment which demands constant change and improvement

Skills

• Able to work through problems, evaluate risks and offer practical solutions. Ability to make rational decisions after consideration of all the available information.

• Using persuading and influencing skills to bring about behavioural change and achieve desired results/outcomes as necessary.

• Effective presentation, communication and interpersonal skills and ability to apply these effectively to a variety of audiences both verbally and in written form.

• Significant experience of working in, ASB and Statutory Nuisance Services and managing the subsequent Enforcement and dealing with the full range of complex issues.

• Excellent organisational skills; the ability to manage a heavy workload and prioritise it in order to ensure that all deadlines and targets are met


• Ability to supervise staff members in an environment that requires constant change and improvement


Experience
• Strong practical experience in drafting concise and accurate reports, Council committee reports, executive reports, responses to consultation papers, press releases.

• Experience of managing an ASB and Statutory Nuisance, service and the subsequent Enforcement issues in local authority/public sector or private sector and implementing related work programmes

• Experience of advising and presenting to Council committees

• Able to lead, direct and manage staff to provide high quality services and achieve performance targets within a pressurised and high profile environment



• Experience of managing and successfully delivering projects

• Experience of contributing to service planning, including developing objectives and target setting, together with managing performance.
General Education

• Evidence of continued professional, managerial and personal development and one or more of the following

• Educated to degree level with extensive experience &/or Professional qualification related to ASB, Community Safety or Housing with extensive experience
Personal Qualities

• Willingness to act corporately and collaboratively

• Enthusiastic, innovative and imaginative in approach to work

• An inclusive and supportive manager

• Highly motivated and not easily discouraged

• Flexible, innovative and creative approach

• A strong commitment to probity, honesty, openness, treating people consistently, fairly and with respect

• Resilient under pressure and able to respond effectively when faced with conflicting demands.

GVRC on Behalf of Royal Nut Company


Position: Client Account Manager
Salary: $75,000 to 80,000 plus 11.5% super
Hours: 38 hours
Mode: Full time
Location: 19 Rocco Drive, Scoresby, VIC 3179
Experience required: Minimum 2 years’ experience in relevant roles

About Royal Nut Company:

Royal Nut Company is a leading supplier of premium nuts, dried fruits, seeds, and related products, serving over 1500 wholesale clients across various industries. Our mission is to provide high-quality products with exceptional customer service. We are seeking a motivated and experienced Client Account Manager to join our dynamic team and manage key client relationships to support the growth and success of our business.

Tasks and responsibilities included but not limited to

• Develop and maintain strong relationships with wholesale clients to ensure ongoing satisfaction and loyalty.
• Liaise with clients to address queries, resolve issues, and ensure timely delivery of products.
• Act as the main point of contact for client inquiries and feedback.
• Oversee the customer service team to ensure operational efficiency and high standards of service delivery within a call centre environment.
• Provide leadership, direction, and feedback to team members, motivating them to meet service objectives.
• Plan and implement after-sales services to follow up on customer satisfaction, monitor the performance of purchased goods, and suggest improvements to services.
• Develop, review, and update customer relations policies, programs, and procedures to align with company goals.
• Ensure compliance with company standards and improve processes to enhance customer service efficiency.
• Assist with recruitment, training, and performance management of staff within the customer service team.
• Foster a collaborative and positive work environment, encouraging ongoing staff development and engagement.
• Work closely with sales, operations, and logistics teams to ensure that client orders are processed and fulfilled efficiently.
• Collaborate with internal departments to respond to customer needs, including order customization, special requests, and issue resolution.
• Identify opportunities for upselling and cross-selling to existing clients to drive sales growth.
• Monitor client accounts and provide regular reports on performance, potential issues, and growth opportunities.
• Collect and analyze customer feedback to identify areas for improvement in products and services.
• Implement strategies to enhance the overall customer experience and adapt to changing customer expectations.

Qualifications:
• At least 2 years of proven experience in account management, customer service, or a similar role within the wholesale or FMCG industry

Other skills and requirements:
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work collaboratively across departments and manage multiple client accounts effectively.
• Strong organizational skills and attention to detail.

Email your resume at @ recruit@gvrc.com.au

- Salary: Inner London Pay Scale MPS/UPS plus TLR (circa £9,000)
- Start Date: January 2025
- Location: London Borough of Tower Hamlets, East London
- Contract Term: 1 year fixed term contract
- Contract Type: Full or part time


Are you looking for a Geography Teacher job? Job available at a mixed 11-18 secondary school in East London!


Your new school
This school is innovative, fully inclusive, in a very well connected via public transport part of East London. Based in state-of-the-art buildings with impressive facilities they are rated Good by Ofsted. Behaviour is excellent at the school, and they have high expectations for students. Staff celebrate a real sense of community and are proud of the schools' vision.


Your new role
We are looking to appoint a determined and dynamic individual, committed to driving up standards in Geography. To be successful in this role you will have;
*A passion for teaching secondary Geography.
*An empathy with young people and a willingness to work hard to motivate and encourage them in developing a love of the subject.
*The ability to organise and teach lessons with flair and imagination.
*A responsibility of raising the standards of teaching, learning and student achievement in Geography for students aged 11-16.


What you'll need to succeed
To be successful in joining one of our partner schools you will need to have QTS and recent experience of teaching Geography at KS3 or KS4 in mainstream schools.


What you'll get in return
By working alongside Hays, you will have contact with your own personal recruitment consultant who has access to a wide range of opportunities within the education sector in your area. Our partnership schools recruit directly with Hays and so you will have access to many permanent roles before they are even advertised.

As well as this, if you know of other education professionals looking for supply, long term or permanent roles, you can receive £250 worth of high street vouchers every time you recommend a friend to us using our 'Refer a Friend' programme. *terms & conditions apply*.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk