Total 2 Senior Executive level Human Resources job vacancies in Haverhill, Not recorded, CB9 8QP

What skills and experience we're looking for

• Chartered Institute of Personnel Development (CIPD) Level 7 qualification or equivalent (or to be currently working towards).
• Experience of leading, motivating and developing staff within a HR and payroll operational environment.
• Knowledge of principles, practices and procedures relating to human resource management and organisational development.
• The ability to lead and deliver HR management, support and projects across our academies.
• Experience of interpreting legislation, policy and guidance to contribute to the formulation of local policies and procedures that ensure compliance with national requirements.
• Excellent ICT skills and be able to utilise a number of different packages.
• Working knowledge of UK employment law and proposed legislation changes.
• The ability to prioritise work and respond to the needs of the trust.

What the school offers its staff

• the opportunity to be part of our team, who are committed to educational excellence
• friendly and supportive staff, parents and Directors
• a commitment to high quality professional development

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Your new company
A growing and impressive business based in Newmarket.

Your new role
This is a new role working as part of a busy and industrious team. You will be responsible for overseeing a team of 8 and will be responsible for the successful running of the Out of Hours Team. You will be responsible for ensuring the team is trained, KPIs are achieved and performance managed. Duties include but not limited to:

• Manage the team's attendance
• Completing quality checks on the team's performance and team calls
• Ensure the team are receiving continual training and coaching
• Manage KPI performance
• Dealing with escalated complaints
• Attending client performance calls

What you'll need to succeed
To succeed in this job you will require:

• A strong customer services background
• Previous management experience
• Being used to working with multiple client requests and actively multitasking
• The ability to deal with situations calmly and have high attention to detail

What you'll get in return

• Hours of work Monday - Friday EITHER 4pm - 10pm OR 3pm - 9pm AND every Saturday 8am-5pm.
• Salary £27,040 + monthly KPI Bonus
• 100% office based
• Value added benefits
• On-site parking

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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