Total 22 Manager level Health / Beauty / Fitness job vacancies in Bristol, BS6.

Job responsibilities Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role Experience Person Specification: Experience Person Specification: Essential Registered Nurse (Learning Disabilities, Mental Health or Adult) with NMC registration and post qualification experience. Knowledge and experience of working with people with learning disabilities, autism and complex health needs and working within a multi-disciplinary team. Experience of working with complex mental health presentations Experience of working within a multidisciplinary team Clinical supervision skills Standard IT skills word processing, internet, data inputting Sound knowledge of current national guidance / pathways relating to mental health, learning disability, and autism. Desirable PBS or PBM training. Experience of leading or managing others/a team. Experience of coproduction Well developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to service users, their families, carers and other professional colleagues both within and outside the NHS.

We have a great opportunity at an award-winning consumer PR agency based in Bristol. They're looking for a PR Account Manager with five+ years of agency or in-house experience to join the PR team, working across the agency’s portfolio of lifestyle clients. You’ll get the opportunity to be involved with household brand names while building your strategic PR and comms skills in a close-knit team of supportive colleagues and clients.

They're a nice bunch of peeps with a lovely bunch of clients. It’s our people that make the agency a great place to work and you’ll want to contribute to our culture. We're looking for someone who is approachable, friendly, curious, and - it goes without saying - talented. We don't settle for average - neither do our clients - so here’s what we need you to bring to the table (along with the biscuits and dog-patting skills...):

KEY COMPETENCIES

Strategic Thinking
The press release is dead(ish). You'll be able to share how you've identified opportunities for delivering the client message outside of the norm and on multiple platforms. You'll also know that outcomes not outputs are what count, and be able to measure them.

Commercial Insight
We need to know that you can spot a client's key issues and competitive advantage - the magic that sets them apart - with ease. We want to see how you helped identify the opportunities and activities required to capitalise on this insight.

Creative Thinking
Creativity is in your DNA and you'll be able to explore different avenues for a client based on a brief and budget. Plus, you'll be a positive cheerleader for junior colleagues when it comes to creative thinking, helping them challenge a brief and be bold in their ideas. We're only as good as the team around us (if we all want a holiday, that is).

Copywriting
You'll be a whiz with words (with one eye on the AI robots) and be able to communicate in simple, concise copy that is relevant to the reader. We believe that brevity is an art form.

Presentation Skills
You'll be good with words on paper and - crucially - in person. Whether it's pitches or informal client meetings, ChatGPT has nothing on your personality and professional insight.

Trouble Shooting
Clients and colleagues will feel confident in your expert, friendly hands. They'll know that any problems are being given due attention and that your counsel will be timely, honest, and considered. You'll have our support because we have yours. Always.

Results
You'll have nailed the other 6 requirements, so this is a mere formality ;-)

EXPERIENCE

- Five+ years’ experience in a consumer PR role (agency or in-house) excluding internships or work experience placements.
- Direct client management experience, helping steer strategic recommendations alongside developing trusted and friendly relationships with decision-makers.
- Beauty, fashion, or interiors experience is a prerequisite.

BENEFITS

- Competitive salary + quarterly bonus (10% of salary)
- 30 days holiday per year + bank holidays and Christmas closure.
- Hybrid working and flexible working hours.
- Comprehensive health insurance with GP access
- Parent and carer support
- Paid training and development
- Company away days, seasonal outings, and birthday vouchers.
- In-office perks (from a full fridge to monthly team lunches)

Please view the attached Job Description and Personal Specification documents for further details on the role.

For a full and detailed job description please refer to the job description and person specification document attached to this vacancy

This is an exciting opportunity to join the Pharmacy Supply Services Team based at North Bristol NHS Trust and play a pivotal role in supporting the Wards Stock and Pharmacy Inventory in the Hospital.

You will play a crucial role in ensuring that accurate ward stock holding at ward levels is processed and well maintained as well as maintaining good control of the Pharmacy Inventory, keeping accurate levels, avoiding waste and managing suitable stock.

It's an exciting time to join us as we are committed to developing High Quality Improvements within a team where you can be Proud to Belong.

To understand more about what it's like to work in Pharmacy at NBT - check out this video

Under the guidance of the Distribution and Ward Stock Services Lead supervise the day-to-day operation of the Pharmacy Distribution and Ward Stock Services team in line with Trust policies, ensuring safe and secure storage, and supply of medicines at all times to provide effective, timely and high-quality patient centred service is always provided.

Responsible for the day-to-day supervision of staff and workload of the Pharmacy Distribution team on a day-to-day basis to ensure a safe, effective, timely and high-quality patient centred service is always provided.



Participates in audits, both internal and external, including Government lead Inspections of services and facilities by the Medicines and Healthcare Products Regulatory Agency (MHRA) in relation to the Departments Wholesaler Dealers Authorisation (WDA ) ensuring continued maintenance of current licenses within Pharmacy.

To oversee all aspects of administration involved with the Pharmacy Distribution and Ward Stock at North Bristol NHS Trust.

To be responsible for all aspects of HR and recruitment (including but not limited to staff appraisals, sickness absence management, capabilities and disciplinary procedures and processes as required by the Trust).

The Pharmacy Department within the Brunel building is modern, with excellent facilities, and currently requires staff to be available to work shifts between the hours of 08:00 - 19:00 from Monday to Friday, and Saturdays and Sundays from 9-17.

Please view the attached Job Description and Personal Specification documents for further details on the role.


This advert closes on Sunday 20 Oct 2024

Responsibilities will include: Manage the establishment and delivery of community pharmacy sites, working with colleagues and subject matter experts on the strategic planning, scoping, design and the delivery within the Covid Vaccination Programme. Contribute to the development of key performance indicators and milestones for specific projects. Interrogate and analyse, sometimes, highly complex information to support the delivery of clear project reporting and project outcomes. Write and submit regular project reports for the programme board showing progress against milestones, status, resource requirements, issues, risks and dependencies, making recommendations where a range of options may exist. Provide additional support to the wider project management team through working flexibly to directly assist other projects where they may be a subject matter expert or through research and development and delivery of materials as required. Implementation of Make Every Contact Count (MECC) across the Community Pharmacy Covid delivery model. If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

We have a great opportunity at an award-winning consumer PR agency based in Bristol. They're looking for a PR Account Manager with five+ years of agency or in-house experience to join the PR team, working across the agency’s portfolio of lifestyle clients. You’ll get the opportunity to be involved with household brand names while building your strategic PR and comms skills in a close-knit team of supportive colleagues and clients.

They're a nice bunch of peeps with a lovely bunch of clients. It’s our people that make the agency a great place to work and you’ll want to contribute to our culture. We're looking for someone who is approachable, friendly, curious, and - it goes without saying - talented. We don't settle for average - neither do our clients - so here’s what we need you to bring to the table (along with the biscuits and dog-patting skills...):

KEY COMPETENCIES

Strategic Thinking
The press release is dead(ish). You'll be able to share how you've identified opportunities for delivering the client message outside of the norm and on multiple platforms. You'll also know that outcomes not outputs are what count, and be able to measure them.

Commercial Insight
We need to know that you can spot a client's key issues and competitive advantage - the magic that sets them apart - with ease. We want to see how you helped identify the opportunities and activities required to capitalise on this insight.

Creative Thinking
Creativity is in your DNA and you'll be able to explore different avenues for a client based on a brief and budget. Plus, you'll be a positive cheerleader for junior colleagues when it comes to creative thinking, helping them challenge a brief and be bold in their ideas. We're only as good as the team around us (if we all want a holiday, that is).

Copywriting
You'll be a whiz with words (with one eye on the AI robots) and be able to communicate in simple, concise copy that is relevant to the reader. We believe that brevity is an art form.

Presentation Skills
You'll be good with words on paper and - crucially - in person. Whether it's pitches or informal client meetings, ChatGPT has nothing on your personality and professional insight.

Trouble Shooting
Clients and colleagues will feel confident in your expert, friendly hands. They'll know that any problems are being given due attention and that your counsel will be timely, honest, and considered. You'll have our support because we have yours. Always.

Results
You'll have nailed the other 6 requirements, so this is a mere formality ;-)

EXPERIENCE

- Five+ years’ experience in a consumer PR role (agency or in-house) excluding internships or work experience placements.
- Direct client management experience, helping steer strategic recommendations alongside developing trusted and friendly relationships with decision-makers.
- Beauty, fashion, or interiors experience is a prerequisite.

BENEFITS

- Competitive salary + quarterly bonus (10% of salary)
- 30 days holiday per year + bank holidays and Christmas closure.
- Hybrid working and flexible working hours.
- Comprehensive health insurance with GP access
- Parent and carer support
- Paid training and development
- Company away days, seasonal outings, and birthday vouchers.
- In-office perks (from a full fridge to monthly team lunches)

Job Title: Senior Health and Safety Manager
Location: Warrington, Bristol, Leicester or Newbury + Hybrid Working Arrangement
Compensation: Generous salary + Car Allowance, Bonus, PMI
Role Type: Full time / Permanent
Role ID: SF58925

At Cavendish Nuclear we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Health and Safety Manager.

The role

As a Senior Health and Safety Manager, you'll have a role that's out of the ordinary. You'll be responsible for undertaking inspection and monitoring activities to monitor compliance with Cavendish Nuclear health and safety management arrangements and for the production of the Health and Safety Management System

Day-to-day, you'll design, develop and deliver HSE services for a business to meet the current and future needs of the business and such that all relevant Company standards and legislative requirements are achieved.

• Lead and manage teams to ensure effective staff development, utilization, and deployment.
• Develop and implement HSE audit and inspection programs to ensure compliance with laws and business policies.
• Provide proactive HSE advisory services to meet monthly, quarterly, and annual KPIs, SLAs, and objectives.
• Support the SSHEQR Director in defining and enforcing standards, providing HSE advice, and promoting a strong HSE culture.
• Develop and implement policies, standards, and procedures to ensure compliance with group policy and legal requirements.
• Manage, monitor, and control budgets and plans to meet department obligations and business objectives within budget.

This role is full time, 37 hours per week and hybrid working arrangements.

Essential experience of the Senior Health and Safety Manager

• Have a proven track record within a senior health and safety role, working within a highly regulated/high hazard industry.

Qualifications for the Senior Health and Safety Manager

• Level 3 accredited Health and Safety Qualification or equivalent. Examples include BSC Level 3 Certificate in Occupational Safety and Health, or National Vocational Qualifications (NVQ) Level 3 Health and Safety at Work, or NEBOSH General Certificate

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

What we offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

Cavendish Nuclear

As a leader within the UK nuclear industry, Cavendish Nuclear, part of Babcock International Group, provides a comprehensive range of critical nuclear solutions in clean energy, defence and civil new build and decommissioning projects. Together, we're innovating to make nuclear safer, faster and cost-effective across the nuclear energy life cycle. Your career with us could take you anywhere within Babcock International Group - from Canada, the USA to Japan. Work with us to create a safe and secure world, together.

We are a disability confident committed employer. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

#CAVDESTNUC

Proud member of the Disability Confident employer scheme

Job Title: Head of Health and Safety Contract: Full Time, Permanent  Salary: Grade L4-L8 (£50,807 - £61,882) Start: January 2025 We are excited to be recruiting a Head of Health and Safety to join our dedicated and hard-working central team. What we are looking for: Are you passionate about fostering a culture of safety and excellence? We are seeking a dynamic individual to join our team as the Head of Health and Safety. In this role, you will lead the charge in developing and implementing robust Health and Safety processes across our Federation, ensuring compliance and driving continuous improvement. As our Head of Health and Safety, you will act as the Competent Health and Safety Advisor, overseeing, refining and enhancing our current practices while contributing to the strategic planning that supports our commitment to excellence. Your expertise will be pivotal in delivering measurable improvements, reducing risks, and optimising service delivery to our staff and students. Moreover, you will champion a culture of coaching for compliance, empowering our teams to adhere to the highest standards of safety. Your leadership will not only mitigate risks but also enhance collaboration, agile thinking and foster an environment where safety is ingrained in every aspect of our operations. If you are a proactive, agile thinker and leader with a proven track record in Health and Safety management and a passion for driving change, we invite you to apply. Join us in making a meaningful impact as we strive towards excellence and safety in everything we do. This opportunity offers flexible working via a hybrid working model which includes working from home, office-based working, and academy visits. This role is offered on a permanent basis, working 37 hours per week all year round. Your opportunity: Not only will you be working with colleagues within our central team, you will be a part of a diverse Federation working alongside professional and inspirational people across our Trust. The Cabot learning Federation are committed to providing the very best learning experiences for every young person we educate which you can be a part of. You will have access to our generous benefits package including excellent annual leave entitlement, access to our pension scheme and a number of other well-being benefits. You will be working within a large multi-academy trust which provides dedicated training programmes and the opportunity to gain experience within other departments and CLF functions. About the Cabot Learning Federation:   The Cabot Learning Federation is a diverse Multi-Academy Trust (MAT) in the South West. We are proud to serve 18,000+ pupils who all attend ten secondary academies, seventeen primary academies, an all through provision, a studio school, a discrete Post 16 provision, two alternative provision schools and three SEMH special schools.    CLF is an Equal Opportunity Employer. The trust is proud to serve a diverse student population and their communities. We actively encourage applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.    We are proud to be part of diverse communities in the region and celebrate the richness of cultures, faiths and backgrounds of our students. We aim to develop a curriculum that is responsive to our pupil’s needs and reflects their diverse interests and backgrounds.    How to Apply:  
Please download the job description and person specification from the CLF careers website. Please submit your application form via the CLF recruitment portal by clicking ‘Apply’ on this page and then logging into your account/registering for an account. CV’s will not be accepted and any submitted will not be considered alongside your application.   Please note updates regarding an application, which could include an invite to interview, will be sent to the email address used when registering an account. Copies of all correspondence will also appear under the ‘messages’ section, in the event that emails are being directed to a ‘junk’ or ‘trash’ folder please make regular checks on the status of an application.   Safeguarding and pre-employment checks:  
The Cabot Learning Federation are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This role has significant responsibility for ensuring safeguarding practice within the academy. This role involves working with children on a daily basis and is therefore in regulated activity.   The successful applicant will, in accordance with statutory guidance, be subject to a comprehensive pre-employment checking process including references from current and previous employers, health, right to work in the UK and a child disqualification check. The checks will also include an enhanced DBS check and a further check against the appropriate barred list.  

Join our Mental Health Integrated Access Partnership, a pioneering service revolutionising mental health crisis care. As a Shift Manager, you will be at the heart of our service, ensuring its efficient and effective operation. Your leadership and dedication will drive our mission to deliver compassionate, timely, and high-quality care to our community. Key Responsibilities: Operational Leadership:Oversee and coordinate the operational management of the mental health service across the region. Ensure our patient advice queue is managed efficiently and to the highest standards. Balance demand and capacity effectively while managing the interface with NHS 111 during shifts. Team Direction:Lead by providing clear direction and support to colleagues throughout the shift. Ensure the consistent application of standard operating procedures and produce comprehensive shift reports. Facilitate effective communication and collaboration across all parts of the service and with external providers. Call Handling:Manage incoming calls from healthcare professionals and patients with empathy and professionalism, adhering to our safety calling process. Ensure timely, informed, and professional responses to all callers. Accurately enter all referrals into the patient database. Resource Management:Optimise the deployment of resources throughout the shift. Promptly address any resourcing issues due to sickness or absence with appropriate contingency plans. Support the Clinical team in delivering suitable care pathways for each patient. Risk Management:Proactively respond to key risks within the healthcare system during your shift. Implement business continuity plans in the event of IT or equipment failures. Address any immediate non-compliance or training issues, reporting these to Team Managers. What We Offer: Competitive Salary:Enhanced rates for evenings, weekends, and bank holidays. NHS Pension:Employer contributions at 23.7%. Generous Leave:25 days annual leave plus 8 Bank Holidays, increasing with service. Annual Bonuses:Up to 3 bonuses per year. Training and Development:Paid training time and ongoing development opportunities. NHS Discount Scheme:Various discounts available. Cycle to Work Scheme:Promotes a healthier commute. Who We're Looking For: We seek individuals passionate about delivering outstanding patient care and committed to the NHS. As a Social Enterprise, we value social justice and environmental sustainability. We are looking for team members who respect equality and inclusion and who are eager to contribute to BrisDoc's mission. Essential skills include good education, computer literacy, effective communication, teamwork, flexibility, initiative, and confidentiality. Previous leadership experience and high customer service standards are desirable.

Western Dr, Bristol

£50,000 - £55,000

Flexitime hours 37.5 covering core hours of 09.00-15.00

4 Days in the office & 1 from home.

Travel covered by the business

Job Description

This role will provide shared services to both of the companies UK sites in Bristol (Manufacturing site), and Derby (Service business) to ensure legality by advising and monitoring compliance with internal regulations and, in particular, taking into account local regulatory requirements in coordination with the central business functions. Please note that the Health and Safety elements of the role will be a shared service, whereas all Quality responsibilities will be for the Bristol location only.

The role is based in Bristol, but regular travels to Derby are required by the job holder. (On average 2 visits to Derby per month)

Key Responsibilities:

The Health, Safety and Quality Manager will hold the following responsibilities:

HSE (EHS)

• Ensuring legal operations at the site by advising and monitoring compliance with external and internal regulations
• Exchange and close cooperation with the EHS central functions
• Energy management at the site and reporting of relevant EHS,- KPIs to the HQ
• Ensure that all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated
• Advising employees and manger on HSE issues. Working towards a strong safety awareness among the entire workforce
• Ensure full and accurate health and safety and training records are maintained. Establish a full programme of documented health & safety inspections, audits and checks.
• Establish a structured programme of health & safety training throughout the Company.
• Ensure that all accidents are documented, investigated and recommended improvements implemented.
• Regular safety inspections of operating facilities, equipment and work processes as well as regular inspection of workplaces
• Reporting and analysis of EHS incidents at the site, monitoring of corrective actions, reporting to PA/EHS
• Maintenance and continuous improvement of EHS management systems

QMM

• Maintain, monitor and measure the effectiveness of PAGS Quality Management System; conduct internal audits on company quality management system; assist/facilitate other PA site audits; implement the company Quality Policy, review the contents and scope and ensure its updated accordingly
• Supports all departments in the development, maintenance and continual drive for improvement of QMS processes and documentation.
• Coordinates activities to achieve and maintain compliance to ISO 9001 and applicable business quality directives.
• Supports the organization to carry out structured processes such as risk assessments, 8Ds and lessons learned for customer and internal quality issues with focus on customer satisfaction and prevention of defects.
• Monitors and regularly reports on performance with regard to quality objectives
• Conduct annual standard reviews to ensure changes are capture and where relevant processes are updated to reflect relevant changes; communicate to the business relevant changes to specific industry standards.
• Uphold a proactive approach to QMM to drive continuous improvements

Qualifications

The job holder will hold the following knowledge and skills:

• Completed technical degree or comparable qualification
• Several years of professional experience in the HSE/ EHS-area
• analytic skills, especially for legal principles and context
• Ability to write clear legally recommendations and instructions
• Good communication and team skills
• Certified Quality Manager and auditor with experience in maintenance of a Quality Management System preferred.
• Fundamental technical knowledge in special machine construction.
• Problem solving experience in methodologies such as 8D, 5 Why, Ishikawa.
• Ability to detect faults (design, process and procedural) and to participate in finding root causes and their solutions.
• Experienced in risk management of projects.
• Experienced in leading quality and continuous improvement initiatives in a machine construction company, or equivalent blend of education and experience.
• Proficient in office standard software (Excel, Word, PowerPoint, Outlook, Teams,.etc.)
• Action oriented, quick learner, ambitious; has experience in driving change and delivering results.

Additional Information

The business a group of open-minded and high-spirited collaborators. They emphasise collaboration and mutual support. We are more than happy to support your wishes of improvement within your area of expertise. Besides that, they offer a fine salary package, lots of benefits, and various fun social activities.

• An attractive job in an international company
• A corporate culture with a strong focus on technology and collaboration
• Great opportunities for personal and professional development
• Informal work environment and committed colleagues
• Pension and health insurance.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Join our Mental Health Integrated Access Partnership, a pioneering service revolutionising mental health crisis care. As a Shift Manager, you will be at the heart of our service, ensuring its efficient and effective operation. Your leadership and dedication will drive our mission to deliver compassionate, timely, and high-quality care to our community. Key Responsibilities: Operational Leadership:Oversee and coordinate the operational management of the mental health service across the region. Ensure our patient advice queue is managed efficiently and to the highest standards. Balance demand and capacity effectively while managing the interface with NHS 111 during shifts. Team Direction:Lead by providing clear direction and support to colleagues throughout the shift. Ensure the consistent application of standard operating procedures and produce comprehensive shift reports. Facilitate effective communication and collaboration across all parts of the service and with external providers. Call Handling:Manage incoming calls from healthcare professionals and patients with empathy and professionalism, adhering to our safety calling process. Ensure timely, informed, and professional responses to all callers. Accurately enter all referrals into the patient database. Resource Management:Optimise the deployment of resources throughout the shift. Promptly address any resourcing issues due to sickness or absence with appropriate contingency plans. Support the Clinical team in delivering suitable care pathways for each patient. Risk Management:Proactively respond to key risks within the healthcare system during your shift. Implement business continuity plans in the event of IT or equipment failures. Address any immediate non-compliance or training issues, reporting these to Team Managers. What We Offer: Competitive Salary:Enhanced rates for evenings, weekends, and bank holidays. NHS Pension:Employer contributions at 23.7%. Generous Leave:25 days annual leave plus 8 Bank Holidays, increasing with service. Annual Bonuses:Up to 3 bonuses per year. Training and Development:Paid training time and ongoing development opportunities. NHS Discount Scheme:Various discounts available. Cycle to Work Scheme:Promotes a healthier commute. Who We're Looking For: We seek individuals passionate about delivering outstanding patient care and committed to the NHS. As a Social Enterprise, we value social justice and environmental sustainability. We are looking for team members who respect equality and inclusion and who are eager to contribute to BrisDoc's mission. Essential skills include good education, computer literacy, effective communication, teamwork, flexibility, initiative, and confidentiality. Previous leadership experience and high customer service standards are desirable.

Pharmacist Manager

Location: Bristol

Salary: £47k - £57k + Excellent Benefits

Job Type: Full Time

Our client, a thriving award-winning pharmacy, committed to enhancing the health of local communities is seeking a dedicated Pharmacist Manager to join their team.

The Role:

You'll lead healthcare provision, building relationships with healthcare professionals and customers. Embrace service-led offerings and ensure safe medical product supply.

Responsibilities:

- Provide exceptional dispensing and patient-centred clinical services

- Drive healthcare services including Flu Jab, Minor Ailments, NMS, and Quality Payments

- Foster strong customer and GP surgery relationships

- Uphold professional standards and ethical practices

Requirements:

- Previous experience working as Pharmacist Manager, Pharmacy Manager, Pharmacist or in a similar role

- Must be GPhC registered

- Enthusiastic individual with a strong ambition to succeed

- Committed to maintaining exceptional professional standards

Benefits:

- Competitive salary

- Generous holiday package

- Paid GPhC fees

- Pension scheme

- Employee discount scheme

- Career growth opportunities

- Bonus scheme

- IP Course opportunity

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Keywords:Pharmacist Manager, Clinical Pharmacist, Pharmacist, Pharmacy Manager, Pharmacy, Manager, Clinical

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. This vacancy will close at 23:59 on Tuesday 7th May 2024. Interviews are anticipated to be held on or around 16th May 2024 – subject to confirmation. For informal enquiries please contact – Teresa Baines, Head of TAS & Deputy Chief Nurse CS at teresa.baines@nhsbt.nhs.uk.

Multi-Site Customer Experience Manager

Bristol North FWC | Operations Management | Permanent contract | Full time

Up to £37,500 depending on experience

40 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Multi-Site Customer Experience Manager, you'll create a culture and environment where customer facing teams deliver exceptional service as well as referrals across service lines to hospitals, clinical services, and other wellbeing centres, as a part of a holistic healthcare journey.

You'll have responsibility and accountability for the delivery of all aspects of service lines along with the overall beneficiary experience. This is based around an overarching customer intimacy ethos and how service lines are experienced. The role is also responsible for the commerciality and revenue across those service lines, including membership sales and retention.

As our Multi-Site Customer Experience Manager, you will:

• Lead and promote a beneficiary led service, designed to support customers at whatever point they are at in their health journey
• Manage the complaints process to agreed SLAs, monitoring trends and taking action to reduce the number
• Effectively manage concierge / Front of House and fitness teams, and the Food & Beverage service
• Manage and drive the commercial success of all key revenue generating services and member retention within the centre, including subscriptions, swim, Food and Beverage, Retail, Creche / Nursery, Junior Programming, and ensuring appropriate action is taken on feedback from member satisfaction surveys
• Develop initiatives and a culture that will drive customer satisfaction, future sales increase, retention levels and subsequently profitability
• Deputise for the General Manager
• Relevant HR, Payroll and membership administration, ensuring compliance to all company policies and legislation, and ensuring that all systems (financial and membership) are operational and effective

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Proud member of the Disability Confident employer scheme