Total 19 Director/C-Level F&B / Tourism / Hospitality job vacancies

Job Title: Operations Director – Specialty Dining Brand

Location: Singapore

Reports to: CEO and COO

Direct Reports: 4

Company Overview:

A leading culinary establishment in Singapore, known for its commitment to quality and excellence in cuisine, is seeking a highly skilled Operations Director to oversee one of its pivotal specialty dining brands. This role is central to enhancing operational efficiencies, driving brand growth, and ensuring excellence in service delivery.

Job Summary:

The Operations Director will spearhead the operational strategy, management, and execution for the specialty dining brand. This role is critical in enhancing operational efficiencies, driving brand growth, and ensuring excellence across all aspects of the brand's operations. The successful candidate will work directly under the guidance of the CEO and COO and will be responsible for leading a team of four direct reports.

Key Responsibilities:

Develop and implement operational strategies that align with the overall objectives of the culinary establishment.

Oversee daily operations across all outlets to ensure seamless, high-quality service delivery.

Lead and mentor a team comprising of senior managers responsible for different operational facets including customer service, kitchen management, and supply chain logistics.

Collaborate with the culinary and marketing teams to innovate menu offerings and marketing strategies that resonate with target audiences.

Maintain rigorous standards of food safety and compliance with health and safety regulations.

Manage P&L responsibilities for the brand, including budgeting, forecasting, and financial reporting.

Foster strong vendor relationships to ensure the quality of supplies and negotiate cost-effective contracts.

Regularly assess and optimize operational processes and systems to increase efficiency and reduce costs.

Serve as the primary brand ambassador, upholding and enhancing the brand’s reputation in all interactions.

Coordinate with the human resources department to ensure optimal staffing levels and assist in high-level hiring and training initiatives.

Address operational challenges with strategic solutions to enhance customer satisfaction and business outcomes.

Qualifications:

Bachelor’s degree in Business Administration, Hospitality Management, or related field; Master’s degree preferred.

At least 10 years of operational management experience, with a minimum of 5 years in a senior management role within the F&B industry.

Proven track record of successful operational oversight in a multi-unit restaurant or hospitality business.

Strong leadership skills with the ability to inspire and motivate a high-performing team.

Excellent financial acumen with experience in budget management and financial planning.

Deep understanding of the F&B market dynamics and customer preferences in Singapore.

Exceptional problem-solving abilities and a strong focus on customer service.

Proficient in the use of operational software and systems relevant to the F&B industry.

Personal Attributes:

Dynamic leader with a passion for excellence.

Strategic thinker with an analytical mind.

Excellent communication and interpersonal skills.

Adaptable to fast-paced and changing environments.

Commitment to upholding the highest standards of integrity and professionalism.

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with detailed career information, including your current or last drawn salary breakdown (base, incentives, AWS, etc.), expected salary, contact details, educational qualifications, work experiences, reasons for leaving each past employment, and your availability date to:

Email: cv1@fsk.sg

Personal Data Protection Statement for Job Applicants:

Please be informed that the personal data you provide through your job application to FSK advisory Pte Ltd will be collected, used, and disclosed by or on behalf of FSK advisory Pte Ltd to assess your suitability, eligibility, or qualifications for employment with FSK advisory Pte Ltd and/or its clients. It will also be used to manage your job application process, including considering you for potential future positions and notifying you of such positions, whether existing or in the future.

Thank You!

We thank all applicants for their interest. Due to the high volume of applications, we may only contact shortlisted candidates for interviews.

FSK advisory Pte Ltd | MOM EA Licence: 15C7414

UEN: 201419265D

Reporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

OVERALL OBJECTIVES

• Drive Market Share and Revenue Performance through proper pricing and mix management using competitive reports.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rd party sites and the GDS.
• Responsible for effective implementation and compliance with Kempinski Revenue Management Standards.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

REQUIREMENTS

• Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.
• Min five (05) years relevant experience.
• Strong analytical skills.
• Knowledge of PMS, Opera, Duetto, SynXis is imperative.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

About the company

Our client is a leader in the education sector, dedicated to fostering an environment that empowers future leaders in this digital age. They are committed to academic excellence, cutting-edge research, and a dynamic learning culture that embraces continuous transformation to stay ahead in the rapidly evolving technology landscape.

About the role

The Head of Compensation, Benefits, and Payroll is responsible for designing, implementing, and managing compensation and benefits programs that align with the organization's goals and market trends. This role also oversees the payroll function to ensure accurate, timely, and compliant employee payments. The incumbent will drive strategic initiatives to attract, retain, and reward talent while maintaining cost efficiency and regulatory compliance.

About the responsibilities

You are responsible for developing and managing competitive compensation structures, benefits programs, and payroll operations aligned with organizational goals. Key duties include conducting salary reviews, job evaluations, and pay equity assessments; ensuring payroll accuracy, compliance, and process efficiency; and maintaining up-to-date governance frameworks for all functions. The role involves collaborating with HR, Finance, and leadership to align strategies, educating stakeholders on policies, and leveraging workforce data to drive informed decisions. You will also lead a team of 5, including the payroll team.

What you will bring along with you

A bachelor’s degree in Human Resources, Finance, Actuarial Science, Economics, or it’s related field. You will also bring along with you 13 years of experience in similar capacity, coupled with at least 5 years in a people manager role. Expertise in designing and managing compensation and benefits programs, strong knowledge of payroll systems and regulations, and proficiency with HRIS and data reporting tools are essential. The role requires excellent analytical, problem-solving, and interpersonal skills, along with a strategic mindset, attention to detail, and high ethical standards. Having strong stakeholder management skills would be a key to success in this role. Candidates with consulting backgrounds who are looking to move into an in-house capacity are also encouraged to apply.

This is a local role and would be a great fit for candidates with experiences in local listed companies and/or in the public sector.

Why you will love this role

This role offers the opportunity to shape the organization’s approach to rewarding talent, ensuring operational excellence, and fostering an engaged and satisfied workforce. If you’re ready to make an impact, please send in a copy of your CV in MS word format to swong@argyllscott.sg to apply!

Job Summary

The Director of Food & Beverage, a key member of the hotel's leadership team, is responsible for strategically planning, directing, and managing all food and beverage operations. This includes overseeing multiple outlets such as restaurants, bars, room service, banquets, and special events. The role is designed to ensure the highest standards of service and quality, with a primary focus on driving guest satisfaction while maximizing profitability and operational efficiency.

Job Responsiblities

Leadership & Strategy

• Lead and manage the entire food and beverage service team, including restaurant managers, banquet staff, and support teams.
• Develop and execute food and beverage strategies aligned with the hotel's vision and financial objectives.
• Oversee the creation and implementation of innovative menus, beverage lists, and F&B promotions to enhance the guest experience and revenue generation.

Operational Excellence

• One of the top priorities of the Director of Food & Beverage is to ensure that the highest service, hygiene, and safety standards are consistently maintained in all F&B outlets. This commitment to quality and guest satisfaction is a cornerstone of our operations.
• Monitor daily operations and ensure that all outlets run smoothly, promptly addressing guest feedback, complaints, or service issues.
• Oversee banquet operations, ensuring seamless execution of weddings, corporate events, and social functions.

Financial Management

• Develop and manage the F&B budget, including forecasting revenue, expenses, and profitability goals.
• Monitor financial performance, analyzing sales, costs, and profitability to implement corrective measures as needed.
• Collaborate with the Sales & Marketing team to drive F&B revenue through promotions, partnerships, and innovative marketing strategies.

Guest Experience & Quality Control

• Maintain close interaction with guests to ensure satisfaction, personalized service, and the highest-quality dining experiences.
• Drive guest loyalty by consistently delivering exceptional F&B experiences and maintaining high standards of service.
• Develop guest feedback mechanisms to continuously improve and innovate food and beverage offerings.

Job Requirements

• Minimum of 5 to 7 years of progressive F&B management experience in luxury hotels or fine dining establishments, with at least 3 years in a senior leadership role.
• Strong financial acumen, with the ability to manage budgets, analyze financial data, and implement cost-control strategies.
• Proven track record of delivering exceptional guest experiences and driving F&B profitability.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, high-pressure environment while maintaining composure and focus.

Job Responsibilities:

• Prepare menus in collaboration with colleagues
• Ensure adequacy of supplies at the cooking stations
• Prepare ingredients that should be frequently available (vegetables, spices etc.)
• Cook and complete dishes in timely manner
• Able to cook vietnamese cuisine, snackes, spring roll, etc.

Job Requirements:

• Friendly and service oriented
• Able to perform shift; work on weekends and Public Holidays
• Excellent communication and interpersonal skills
• Ensure good hygiene practices and quality control of food and presentation
• Must be able to work in a fast pace environment

Job Responsibilities:

• Prepare menus in collaboration with colleagues
• Ensure adequacy of supplies at the cooking stations
• Prepare ingredients that should be frequently available (vegetables, spices etc.)
• Cook and complete dishes in timely manner
• Able to cook vietnamese cuisine, snackes, spring roll, etc.

Job Requirements:

• Friendly and service oriented
• Able to perform shift; work on weekends and Public Holidays
• Excellent communication and interpersonal skills
• Ensure good hygiene practices and quality control of food and presentation
• Must be able to work in a fast pace environment

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

ROLE OVERVIEW

The Group Operations Director at Mandala Club is responsible for managing and overseeing the daily operations, business initiatives and projects which entails close collaboration with both internal and external stakeholders, in consultation with direct supervisor. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

KEY OBJECTIVES & DELIVERABLES

Strategic

● Act as the strategic support to the COO, in executing the day-to-day business operations, implementation of initiatives, brainstorming and achieving business goals.

● Lead on strategic planning & business development for Apex Retail which aims at driving incremental revenue, expense management and operational efficiencies.

● Explore and develop new business opportunities along with the COO, through conducting active market research and brainstorming with various stakeholders.

● Liaise with internal stakeholders to establish close synergy and collaboration which leads to more efficient operations and revenue opportunities.

Business Development and Financial

● Support the COO on brainstorming, planning, presentation and execution of business operations initiatives and projects, which entails project management and coordination with various stakeholders.

● Work with COO and Department heads to set strategic business goals and workplan for each department to dovetail with the company’s overarching goals.

● Works with the COO to formulate short- and longer-term business plans and performance targets/indicators for the respective department, to achieve optimal operational efficiency, cost savings and guest satisfaction.

● Perform financial analysis and business reporting to facilitate business decisions.

● People and Cross Departmental Functions

● Work closely with the Sales and Marketing Departments in planning, developing, implementing, and evaluating advertising, marketing strategies, and trade promotion programs to achieve revenue growth.

● Provide leadership guidance, development and coaching to team members and encourage individual development especially amongst Direct Reports.

• Roles & Responsibilitie:
• Apply culinary techniques to prepare food according to the establishment’s standard recipes and operating procedures, where applicable
• Assemble ingredients and/or kitchen equipment prior to preparation of menu dishes, according to the establishment and/or Senior Chef’s requirements, where applicable
• Know to cook authentic style Rawon and Bakso
• know to prepare ayam penyet sambal and javanese style salad (Urap)
• Ensure appropriate portioning and serving size for waste control
• Supervise work output of Kitchen Assistants, where applicable
• Maintain cleanliness of kitchen stations and upkeep of cooking equipment
• Follow the Senior Chef’s instructions for the preparation of menu items and meeting of other operational needs
• Support compliance with food safety and sanitation requirements, in areas such as product rotation, temperature maintenance, storage procedures, and food handling techniques (where applicable)
• Coordinate and manage food preparation at a kitchen station
• Plate menu dishes prior to service
• Support the Sous Chef and Head Chef in the development of new menu dishes
• Monitor and guide Kitchen Staff in appropriate portioning and serving size for waste control
• May oversee one or more Kitchen Assistants, Cooks, and/or other Kitchen Staff, where applicable
• Maintain cleanliness of kitchen stations and upkeep of cooking equipment

Requirements

• Full-Time, Non-Executive
• 4-5 Year Experience as padang cook
• Culinary Skills/Art
• Able to work without supervision

Summary: The Operations Director is responsible for overseeing food service and front-of-house operations across multiple sites. This role focuses on managing day-to-day operations, financial planning, budgeting, and ensuring high levels of client satisfaction. The Operations Director will also work closely with leadership to guide organizational development, drive continuous improvement, and achieve business targets. This position requires strong leadership, organizational skills, and the ability to thrive under pressure in a dynamic environment.

Responsibilities:

• Lead and manage food service and operational teams, addressing operational challenges effectively.
• Analyze factors affecting business performance and implement both short- and long-term solutions.
• Develop and execute financial strategies, including budgeting and reporting, to meet business unit targets.
• Collaborate with the leadership team to improve operational processes, policies, and resource allocation.
• Ensure client satisfaction by regularly reviewing service and operational standards.
• Provide leadership to site managers, fostering a culture of efficiency and teamwork.

Requirements:

• Diploma/Degree in F&B Operations, Hospitality, or equivalent.
• Minimum 5 years of experience in managing multiple sites in a managerial capacity.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage under pressure and work effectively with internal and external stakeholders.
• Preferably experienced in setting up F&B outlets.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

· To perform weekly and daily ordering of ingredients for individual sections

· Supervise all cooking activities to ensure dishes are prepared in accordance to the established recipes

· Prepare mise-en-place/ingredients and ensure smooth day-to-day operations

· Ensure the highest standard of cleanliness in the kitchen at all times

· Train new employees in order to ensure consistency in food presentation, taste and texture

· Appraise the performance of the subordinate and make recommendations for promotions or other actions

· Ensuring that kitchen staff adhere to quality, hygiene and cleanliness standards

· Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers

· Dealing with suppliers and ensuring that they supply quality goods at affordable prices

· Set-up for new restaurant

· Make reports on all matters pertaining to kitchen operation

· Menu planning & costing

· Creating new product and recipes

· Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

· Minimum GCE N-Level or ITE qualifications

· Minimum 10 years working experience in F&B or relevant experience

· Possess passion in culinary

· Positive attitude with ability to influence and lead a team

· Possess WSQ Food & Hygiene Certificate

· Good understanding of procedures related to kitchen operation

· Able to do split shift and work on weekends and public holidays

· Able to multi-task, adapt to fast paced environment and work under pressure

· Uphold excellent food hygiene and kitchen safety practices

· Able to speak japanese to liaise with japanese R&D team

Summary

Responsible for the supervision of the smooth and efficient daily operation of the Food & Beverage Department and ensures that all hotel guests receive an optimum level of service and care at all times.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates. 
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Ensure wherever possible that colleagues are provided with a work place free of discrimination, harassment and victimization.
• Treat customers and colleagues from all cultural groups with respect and sensitivity.
• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

   

An amazing opportunity at Kimpton Clocktower for a dynamic and strategic-minded Director of Food and Beverage, to lead our F&B, C&E and Kitchen departments to new heights!

You will earn up to £65,000.00 salary – depending on experience, plus a potential earning of 20% annual bonus upon reaching targets.

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!!

The Refuge is a vibrant and bustling establishment in the heart of Manchester, renowned for its exceptional restaurant and bar experience. Nestled in the historic but with a modern twist – Kimpton Clocktower, we pride ourselves on delivering top-notch service and unforgettable experiences to our guests.

You can check out our instagram pages to have a look at @therefugemcr & @kimptonclocktower!

Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it Stay Human. What more could you ask? It’s not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans!

Working at Kimpton is not just about working and it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.

Our passion is YOU…come as you are!

Here, you will have space to:

• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need to create ridiculously personalised experiences for our guests every day!

As our Director of Food and Beverage is responsible for directing and organising the activities of the Food and Beverage Departments to ensure a consistently high-quality food product and service levels.

You will be responsible for concept design, budget management, and profitability creating an environment for team members’ development and driving a positive work environment.

Our Director of Food & Beverage is responsible for:

• Leadership & Oversight: Lead and supervise all F&B Heads of Department (HODs) across Conference & Events, F&B outlets, kitchen operations, back of house, and stores departments. Ensure all teams are aligned with service standards, operational efficiency, and guest experience goals.
• F&B Strategy & Commercial Acumen: Develop and implement an overarching F&B strategy, focusing on revenue growth, GOI profitability, and achieving company-set metrics. Align departmental objectives with the hotel's goals and produce regular forecasts in line with budgets, driving margin improvements, outlet payroll optimization, and productivity controls.
• Operational Excellence: Ensure the smooth and efficient operation of all F&B departments, delivering exceptional guest experiences while maintaining compliance with statutory regulations.
• Performance & Engagement: Conduct performance reviews, regular check-ins, and provide ongoing coaching to the F&B team. Foster a culture of engagement and growth, offering both individual and group training opportunities to build team capabilities.
• Client, Guest & Team Satisfaction: Maintain the highest standards of service and operational excellence across all F&B outlets, ensuring client and guest satisfaction as a top priority.
• Catering & Events Operations: Oversee Conference & Banqueting (C&E) operations, ensuring flawless execution of events and large-scale functions. Provide operational leadership to support event logistics and client requirements.
• Collaboration & Teamwork: Demonstrate strong collaboration across departments, working closely with the General Manager's Executive Team, including the Director of Rooms, Sales & Marketing, Facilities Director, Finance Business Partner, and HR Business Partner.
• Sales & Marketing Activation: Work with the Sales & Marketing team to develop and execute tactical promotional activities, leveraging social channels, local and national competitions, and industry award nominations to drive the F&B profile of the hotel.
• Innovation & Market Trends: Stay current with market trends and innovations, continuously implementing new initiatives and presenting fresh concepts and ideas. Lead project management efforts on behalf of the hotel owner, ensuring F&B offerings remain competitive and appealing.
• Budgeting & Fiscal Management: Prepare annual F&B budgets and manage them in a fiscally responsible manner, ensuring cost controls and adherence to financial goals.
• Systems & Efficiency: Utilize knowledge of F&B systems such as Micros Simphony (POS), table reservation systems, payroll management (UKG schedule system), and catering controls to streamline operations and suggest improvements in workflow efficiency.
• Compliance & Statutory Knowledge: Ensure the hotel operates in full compliance with all statutory regulations, including food safety standards, alcohol licensing, and health & safety requirements.

To succeed as our Director of Food and Beverage, you will need:

• Experience from Large-scale F&B Operations: Proven experience managing large Catering & Events (C&E) business operations, with multiple F&B outlets and kitchen management responsibilities.
• Commercial Acumen: Strong business and financial acumen with the ability to develop and implement commercial strategies that drive revenue growth, guest satisfaction, and profitability.
• F&B Systems Expertise: Proficiency in F&B management systems such as Micros Simphony (or relevant POS), table reservation systems, catering controls, and payroll management systems.
• Food Safety & Licenses: Possession of an Alcohol Personal Licence and completion of relevant industry courses. Food Safety Level 4 certification is preferred.
• Sales & Marketing Strategy: Experience developing and executing F&B sales and marketing plans, leveraging social channels, websites, booking engines, and on-property promotions.
• Industry Knowledge: Demonstrated ability to stay ahead of F&B trends, technology, and market shifts to drive innovation and elevate guest experiences.

Our Director of Food & Beverage enjoys a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Subsidised childcare support
• Meals whilst on duty
• 33days holiday each year
• We provide every colleague company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as our Director of Food & Beverage!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by ln aw.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications / Requirements

• Minimum 5 years experience of similar capacity in the hospitality industry.
• Able to lead and motivate the team.
• Able to work under pressure.
• Possess good leadership and supervisory skills.
• Able to work in a fast paced environment, with a keen eye for quality control.

1. Under the arrangement of the head chef, be responsible for the processing and production of various meals, plan the ingredients, work carefully, improve cooking techniques, and improve production methods to achieve good color, aroma, and taste.

2. Strictly abide by the work and rest time, do not leave your post without authorization, do not leave your post, do not wander around the post, and ensure that the canteen opens on time.

3. Provide considerate service, be polite and treat employees equally.

4. Comply with safe operating procedures, use operating tools correctly, make full use of raw materials, and save water, electricity, and gas.

5. Strictly implement the "Food Hygiene Law", maintain good canteen hygiene, and ensure that there is no expired or spoiled food.

6. Chefs must wear neat work clothes when working. Smoking is not allowed in the kitchen, and canteen items are not allowed to be used without permission.

7. Responsible for counting cards for each meal. Persons without dining cards are not allowed to eat.

8. Improve food hygiene and regularly check the quality of items in the canteen and warehouse to prevent food poisoning.

9. Obey the chef's instructions, maintain kitchen utensils, and complete various tasks before and after meals.

10. Obey the chef's instructions, maintain kitchen utensils, do all the work before and after meals, assist the team leader in safety precautions, and disinfect regularly

11. Complete temporary tasks assigned by the chef