Total 16 Director/C-Level F&B / Tourism / Hospitality job vacancies in QLD - Brisbane & Gold Coast - Brisbane & Surrounds

Job Summary

The Director of Food & Beverage, a key member of the hotel's leadership team, is responsible for strategically planning, directing, and managing all food and beverage operations. This includes overseeing multiple outlets such as restaurants, bars, room service, banquets, and special events. The role is designed to ensure the highest standards of service and quality, with a primary focus on driving guest satisfaction while maximizing profitability and operational efficiency.

Job Responsiblities

Leadership & Strategy

• Lead and manage the entire food and beverage service team, including restaurant managers, banquet staff, and support teams.
• Develop and execute food and beverage strategies aligned with the hotel's vision and financial objectives.
• Oversee the creation and implementation of innovative menus, beverage lists, and F&B promotions to enhance the guest experience and revenue generation.

Operational Excellence

• One of the top priorities of the Director of Food & Beverage is to ensure that the highest service, hygiene, and safety standards are consistently maintained in all F&B outlets. This commitment to quality and guest satisfaction is a cornerstone of our operations.
• Monitor daily operations and ensure that all outlets run smoothly, promptly addressing guest feedback, complaints, or service issues.
• Oversee banquet operations, ensuring seamless execution of weddings, corporate events, and social functions.

Financial Management

• Develop and manage the F&B budget, including forecasting revenue, expenses, and profitability goals.
• Monitor financial performance, analyzing sales, costs, and profitability to implement corrective measures as needed.
• Collaborate with the Sales & Marketing team to drive F&B revenue through promotions, partnerships, and innovative marketing strategies.

Guest Experience & Quality Control

• Maintain close interaction with guests to ensure satisfaction, personalized service, and the highest-quality dining experiences.
• Drive guest loyalty by consistently delivering exceptional F&B experiences and maintaining high standards of service.
• Develop guest feedback mechanisms to continuously improve and innovate food and beverage offerings.

Job Requirements

• Minimum of 5 to 7 years of progressive F&B management experience in luxury hotels or fine dining establishments, with at least 3 years in a senior leadership role.
• Strong financial acumen, with the ability to manage budgets, analyze financial data, and implement cost-control strategies.
• Proven track record of delivering exceptional guest experiences and driving F&B profitability.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, high-pressure environment while maintaining composure and focus.

Job Summary
We are seeking a highly skilled and experienced Assistant Chief Engineer to join our luxury hotel resort team in Singapore. The ideal candidate will support the Chief Engineer in overseeing all property engineering and maintenance operations. This role is critical to ensuring that the resort facilities are safe, well-maintained, and operating efficiently to provide a high-quality guest experience.

Key Responsibilities

• Assist the Chief Engineer in managing daily operations, including the maintenance of HVAC systems, electrical, plumbing, mechanical, and other critical hotel infrastructure.
• Supervise and provide leadership to the engineering team, ensuring that all team members perform their tasks efficiently and safely.
• Conduct regular inspections of all resort facilities to ensure compliance with safety regulations, local codes, and resort standards.
• Oversee preventive maintenance programs, ensuring the resort’s physical assets are protected and longevity is maximized.
• Collaborate with the Chief Engineer to manage energy conservation programs and implement sustainable practices to minimize the resort's environmental impact.
• Respond to emergencies and breakdowns promptly and efficiently, coordinating repairs with minimal disruption to guests.
• Assist with the engineering department's budgeting and financial planning, including managing vendor contracts, procuring equipment, and tracking departmental expenditures.
• Ensure that all maintenance requests from guests or other departments are handled promptly and efficiently.
• Assist in training, developing, and mentoring the engineering team to ensure high work standards and a safety commitment.
• Work closely with other departments to ensure smooth operations across all functions of the resort.

Qualifications

• Diploma or Degree in Engineering, Facilities Management, or a related field.
• A minimum of 5-7 years of experience in hotel or resort engineering operations, with at least 3 years in a supervisory or management role.
• Strong knowledge of HVAC systems, electrical, plumbing, and mechanical systems commonly found in hospitality properties.
• Familiarity with local building codes, safety regulations, and sustainability practices.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and attention to detail.
• Good communication skills and the ability to collaborate with other departments.
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
• Proficiency in engineering software, preventive maintenance programs, and Microsoft Office.

Job Description & Requirements

• Prepare menus in collaboration with colleagues
• Ensure adequacy of supplies at the cooking stations
• Prepare ingredients that should be frequently available (vegetables, spices etc.)
• Cook and complete dishes in timely manner
• Friendly and service oriented
• Able to perform shift; work on weekends and Public Holidays
• Excellent communication and interpersonal skills
• Ensure good hygiene practices and quality control of food and presentation
• Must be able to work in a fast pace environment

The Director of Food and Beverage at Sofitel Brisbane Central is responsible for leading managers and team members in the food and beverage outlets and meeting and events operations to ensure the seamless execution of luxury food and beverage service in the hotel.

This role is hands on and requires leadership through action. It’s perfect for the person who is passionate about developing others and seeing them succeed. Being a leader in guest service will come naturally to you, from your passion for guest and team satisfaction and engagement. Driving innovation and efficiencies from ideas to successful implementation in the outlets will lead you to deliver products and experiences that are second to none.

Success in this role is the ability to display humble excellence by leading from the front, developing your people, and providing amazing experiences, all with a flair of Frenchness that is part of the Sofitel brand DNA.

What you will be doing:

• Oversee all hotel food and beverage and meeting and events operations
• Provide direction and guidance to the relevant managers to ensure profitable and engaging departments
• Live and breathe the Sofitel values and brand pillars, ensuring these are evident in all food and beverage areas and team member behaviours
• Be a leader for sustainability and social responsibility and encourage the team's participation 
• Drive innovation within the food and beverage teams and operations
• Collaborate with other hotel departments to strategise on new product and service offerings
• Promote a strong culture and a team focused on creating unforgettable guest experiences.

Job Description & Requirements

• Prepare menus in collaboration with colleagues
• Ensure adequacy of supplies at the cooking stations
• Prepare ingredients that should be frequently available (vegetables, spices etc.)
• Cook and complete dishes in timely manner
• Friendly and service oriented
• Able to perform shift; work on weekends and Public Holidays
• Excellent communication and interpersonal skills
• Ensure good hygiene practices and quality control of food and presentation
• Must be able to work in a fast pace environment

Director, Products & Portfolio (M/F/D)

Star Alliance is the world’s leading global airline alliance.

The vision of Star Alliance is to be the leading global alliance for the high value international traveler and the mission of the organization is to contribute to the long-term profitability of its members beyond their individual capabilities. The Star Alliance headquarters in Singapore, coordinates the global activities of the Alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Director, Products & Portfolio position is a critical leadership position that reports directly to the Vice President Corporate Strategy, in the Corporate Strategy Business Unit. In this role you will collaborate extensively with leaders and all employees, mostly with our Customer Experience and Digital & Technology heads.

The Director, Products & Portfolio will be responsible for overseeing the entire Star Alliance Products Portfolio lifecycle. This role requires a strategic thinker with a deep understanding of market trends, customer needs, competitive landscape, business objectives aligned with the Corporate Plan and Strategy, and a strong focus on achieving a positive Return on Investment (ROI).

Job Summary

Products Portfolio Strategy and Lifecycle management:

• Support the Customer Experience heads to define individual product requirements, specifications, and features based on market needs and customer feedback, considering the financial implications of development decisions and organizational objectives, emphasizing member carrier’s adoption and end customer satisfaction.
• Lead competitor analysis to identify opportunities for product innovation with a clear financial impact.
• Develop and execute a comprehensive product portfolio strategy aligned with the company's overall business goals.
• Oversee the entire product portfolio, emphasizing the financial impact of each product initiative. Make data-driven decisions to prioritize and allocate resources effectively across different product initiatives, with a keen eye on maximizing ROI.
• Conduct regular portfolio reviews to assess the financial performance of each product and adjust the portfolio as needed.

Team Leadership and Development

• Build and lead a high-performing product team, providing mentorship and guidance to team members on understanding and optimizing ROI.
• Foster a culture of innovation, collaboration, and continuous improvement within the product organization, emphasizing the financial goals of the company.

Stakeholder Communication and Financial Management

• Work closely with Customer Experience, Member Services and Marketing teams to develop effective go-to-market strategies for new products, emphasizing member carrier’s adoption.
• Communicate product portfolio strategies, roadmaps, and updates to executive leadership, stakeholders, and other relevant member carriers’ teams, highlighting the expected ROI.
• Manage the product budget, ensuring cost-effective development and maximizing ROI throughout the product lifecycle.
• Monitor and analyze key performance indicators (KPIs) related to product success, including financial metrics, and adjust strategies as needed to meet ROI targets.

Your Profile

• A minimum of 8 years work experience in a Products Portfolio Management in a leadership role
• Bachelor’s degree in business, marketing, or a related field. MBA or relevant advanced degree preferred.
• Proven experience in product management, with a track record of successful product launches and a demonstrated ability to deliver positive ROI.
• Strong leadership and team management skills with a focus on driving financial results.
• Ability to inspire and motivate cross-functional teams to achieve common goals.
• Exceptional strategic thinking and problem-solving abilities, including a deep understanding of how product strategies impact ROI.
• Ability to monitor market trends and identify opportunities for product innovation with a clear financial impact.
• Excellent communication and presentation skills with the ability to articulate product strategies and decisions.
• Strong analytical and quantitative skills, with the ability to use data to drive decision-making and assess ROI.
• Proficiency in financial analysis to evaluate the cost-effectiveness and revenue potential of product initiatives.
• In-depth understanding of financial principles and metrics, with a proven ability to manage budgets and make decisions that positively impact ROI.
• Experience in conducting analyses for product development projects and portfolio management.
• Ability to thrive in a fast-paced and dynamic environment with a focus on adapting strategies to achieve optimal results.
• Flexibility to adjust to changing priorities and market conditions while keeping financial goals in mind.
• Demonstrated ability to drive innovation with a focus on creating new revenue streams and improving existing products to enhance results.
• Entrepreneurial mindset with a proactive approach to identifying and capitalizing on opportunities for financial growth.
• Proven track record of building and leading high-performing product teams, instilling a culture of financial accountability and performance excellence.
• Ability to collaborate effectively with cross-functional teams, aligning efforts toward achieving financial objectives.
• Deep understanding of the Airline and Alliances industry, market dynamics, and customer needs, with a keen awareness of how industry trends impact ROI.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to hr@staralliance.com.

JOB DESCRIPTION:

• Responsible for planning,directing, controlling, coordinating, training and participating in the food preparation and daily kitchen culinary activities and required standards and specifications
• To cook different varieties of North, South Indian Dishes and Bangladeshi dishes
• Different types of Briyanis, dosai, chutneys, South/North Indian Meals, upma, Chappati, vegetable curry, fish curry, meat/chicken curry etc
• Develop and initiate cost-cutting ideas without sacrificing the quality and taste of the dishes
• Approve and “polish” dishes before they reach the customer. Seek to ensure at all times that customers have the best experience possible
• Construct menus with new or existing culinary creations ensuring variety and quality of the servings
• Manage operations, budgeting, food and labour costing, forecasting, stock control, resource planning, staffing, inventory and waste management
• Ensure that all the food storage and preparation of all food items meet the temperature guidelines.
• Actively participate in the kitchen training, including on the job training and support junior staffs and trainees in their development
• Ensure compliance to regulatory of food safety, quality, health and hygiene standards at all times.

JOB REQUIREMENTS:

• Diploma/Degree
• 5 years of hands on cooking experience in a Bangladeshi or Indian (North & South) Kitchen
• Preferably with experience in Catering industry and handling in high volume service operations
• Highly skilled in cooking techniques and comprehensive knowledge of both Indian cuisines and Bangladeshi cuisines
• Understand Indian and Bangladeshi Food culture and techniques
• Knowledgeable about properties and usage of herbs and spices in food preparation
• Able to cook for atleast 500 to 1500 pax on a daily basis
• Hands-on experience with various kitchen equipment (e.g. Hot Plate and Thandoor)
• Must be able to work on weekends and public holidays if necessary
• Must be able to do overtime whenever required.
• Must possess a lot of stamina and will power to be able to stand for long hours and work for extended hours too in order to experiment in creating new dishes.
• Ability to thrive in a fast-paced environment and complete tasks responsibly and multi Tasking is required
• Maintain workplace safety and health policies and procedures

Chef Responsibilities:

• Ensuring that all food is of excellent quality and served in a timely manner.
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients.
• Overseeing all kitchen operations.
• Coordinating kitchen staff, and assisting them as required.
• Training staff to prepare and cook all the menu items.
• Taking stock of ingredients and equipment, and placing orders to replenish stock.
• Enforcing safety and sanitation standards in the kitchen.
• Creating new recipes to keep the menu fresh.
• Keeping up to date with industry trends.
• Receiving feedback and making improvements where necessary.

Chef Requirements:

• Past experience as a working chef.
• Advanced knowledge of the culinary arts.
• Perfectionism in sanitation and quality control.
• Portfolio of creative, unique dishes.
• Expert multitasking ability.
• Great leadership and interpersonal skills.
• Ability to run stocktaking and place orders for resupply.
• Exemplary work ethic in a high-pressure environment.
• Passion and pride for delighting people with food.