Job Responsibilities:

Business License Management: 

Oversee the application, renewal, and management of all business licenses and permits required for branch operations.

Coordinate with municipal councils and other regulatory bodies to ensure timely submission of documentation and fees.

Ensure compliance with local, state, and national regulations regarding business licensing.

Maintain accurate records of all licenses, their expiration dates, and any relevant correspondence with authorities.

Resolve any issues or disputes related to licenses in a timely and effective manner.

Tenancy Agreement Management: 

Handle the preparation, review, and negotiation of tenancy agreements in collaboration with landlords and legal teams.

Ensure that all tenancy agreements are legally binding, protecting the company’s interests, and align with corporate policies.

Coordinate the renewal or termination of tenancy agreements, ensuring smooth transitions for office or branch relocations.

Monitor lease terms, rent payments, and other obligations to avoid breaches of tenancy agreements.

Maintain organized documentation related to tenancy agreements, including correspondence with landlords and authorities.

Municipal Council and Regulatory Liaison: 

Act as the main point of contact with municipal councils for matters related to business licensing and tenancy.

Ensure compliance with zoning laws, safety regulations, and other municipal requirements related to branch operations.

Address any inquiries or issues raised by local authorities, ensuring company operations are in full compliance with applicable laws.

Contract and Documentation Management: 

Maintain an organized filing system for all licenses, permits, and tenancy agreements.

Coordinate with legal and finance teams to ensure proper documentation and payments are made for all agreements.

Assist in the preparation of reports,proposals, and presentations as needed, related to licensing and tenancy matters.

Risk Management & Compliance: 

Identify potential risks related to business licenses and tenancy agreements and develop strategies to mitigate them.

Ensure the company is protected from legal and operational risks through the proper management of licenses and agreements.

Regularly review and update internal processes to ensure they comply with changing regulations and business needs.

Ad-hoc Duties: 

Undertake any other special tasks, projects, or assignments as directed by management, ensuring flexibility and responsiveness to organizational needs.

and responsiveness to organizational needs.

Requirements:

• Possess at least a Bachelor’s Degree in Architecture, Quantity Surveyor, Project Management or relevant field
• Minimum 4-5 years working experience in Property Maintenance/Construction or relevant work experience
• Exposure to current design trends preferably in banking/insurance, retail or commercial designs is an added advantage
• Able to perform task given under minimum supervision

Perks & Benefits:

• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Personal development opportunities

AML/CFT 

• Supports in establishing and maintaining AML/CFT standards, policies & procedures in accordance with applicable laws and regulations and assists the Manager in the implementation of program for AML/CFT.
• Support client screening and AML/CFT transaction monitoring & alerts, including monitoring Client activities and identifying suspicious transactions.
• Support all AML/CFT related matters and compliance, including regulatory, audit and similar inspections.
• Support the Company’s AML/CFT compliance and function to identify, manage, monitor and mitigate exposure to compliance risk.
• Assist in liaising with the relevant regulatory bodies to ensure that the Company is always in compliance with all laws and regulations.
• Support the Designated Compliance Officer at the various departments on Anti-Money Laundering and Counter-Financing of Terrorism matters.
• Undertake any other duties as assigned by the Compliance Manager.

REGULATORY COMPLIANCE (Supporting Function)

•  Support the Compliance Section in instilling a ‘compliance aware” culture within the Company.
• Assist in ensuring Company’s compliance with laws, rules and regulations set by statutory and regulatory bodies.
• Support in monitoring the implementation of the Company’s compliance requirement (eg: BNM’s regulated products, FSA, AML/CFT, JSOX, etc).
• Assist in ensuring the Company’s compliance with the laws, rules and regulations set by the statutory and regulatory bodies.
• Assist in the implementation of compliance training program.
• Support in reviewing the Company’s documents (policies/procedures) inclusive of documents related to BNM’s regulated products.
• Support the Compliance Section on regulatory compliances, including the compliance of Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT).

Job Requirement 

• Bachelor’s Degree in Management/Business Administration/Legal/Compliance or other related field.
• At least 1 year(s) and above of working experience in Compliance Department/Audit.
• Experience in a compliance function is preferred, and preferably gained from the banking or financial credit services industry.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Sabbatical leave

Job Responsibilities:

• Support the Compliance Section in instilling a ‘compliance aware” culture within the Company.
• Assist in ensuring Company’s compliance with laws, rules and regulations set by statutory and regulatory bodies.
• Support in monitoring the implementation of the Company’s compliance requirement (eg: BNM’s regulated products, FSA, AML/CFT, JSOX, etc).
• Assist in ensuring the Company’s compliance with the laws, rules and regulations set by the statutory and regulatory bodies.
• Assist in the implementation of compliance training program.
• Support in reviewing the Company’s documents (policies/procedures) inclusive of documents related to BNM’s regulated products.
• Support the Compliance Section on regulatory compliances, including the compliance of Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT).

Job Requirement :

• Bachelor’s Degree in Management/Business Administration/Legal/Compliance or other related field.
• Minimum 3 to 5 years of working experience in Compliance Department/Audit.
• Experience in a compliance function is preferred, and preferably gained from the banking or financial credit services industry.
• Excellent interpersonal skills and a good team player.
• Proactive attitude with the ability to think and plan ahead.
• Ordered, organized and able to determine priorities for self and subordinates.
• Communicate effectively to various groups of people and portray a pleasant personality.
• Able to work tight deadlines and multi-tasking.

Perks & Benefits

• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Job Summary:

Highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.

Job Description:

• Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services in a professional and courteous manner.
• Providing accurate information and resolving customer issues related to digital banking products and services.
• Maintaining a high level of product knowledge to effectively support customer needs.
• Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.
• Meeting or exceeding productivity and quality standards.
• Collaborating with cross-functional teams to improve processes and customer experience.
• Demonstrating empathy and understanding when dealing with customers.
• Assisting customers with online banking, mobile banking, and other digital banking related inquiries.
• Responding to customer inquiries via email in a timely and professional manner.

Job Requirement:

• Possess SPM / STPM / Diploma / Degree in related fields.
• Minimum of 1-2 years of customer service experience in a contact centre environment.
• Fresh graduates are encouraged to apply
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build rapport with customers.
• Ability to work in a fast-paced environment and handle high call volumes, live chat inquiries and emails.
• Proficient in Microsoft Office and experience working with CRM systems.
• Familiarity with digital banking products and services.
• Ability to work flexible hours, including weekends (24/7)
• Experience in the financial services industry or banking industry will be added advantage

 

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

• Responsible for the business expansion for Motorcycle Financing.
• To establish long term business relationship with manufacturers and business partners.
• To manage business annual marketing budget.
• To plan & present department’s 6 months planning in advance & continuously update 6 months planning on monthly basis.
• To lead & manage product marketing team as well as merchant service executives.
• To carry out postmortem exercise for overall region sales performance by product category and perform a comparison against previous years.

Requirement:

• Bachelor’s degree preferably in Business Administration, Marketing, Economics, Finance or in a related field.
• Minimum 5 years’ experience in product strategy and development in financial or sales related industries.
• Excellent command in English and Bahasa Malaysia with good presentation and interpersonal skills.
• Outgoing with warm personality and good project management skills.
• Able to perform task given under minimum supervision.
• Able to work under pressure and independently within a team environment.
• Good knowledge in MS Office especially Excel.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

• Analyze business systems to align the software solutions with business programs.
• Develop business specifications and hand it over to technical team for system development.
• Provide systems support for any changes made to existing business environment.
• Coordinate with IT team for any system enhancement/solutions
• To assist the process / operation improvement initiatives.

Job Requirements

• Applicant must be at least 1 year in service with the Company
• Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Information Technology, Computer Science or any related field.
• Knowledge of IT/Business software.
• Possesses excellent communication skills, both verbal and written.
• Well communicated in English and Malay Language, other language is added advantage.
• Experience in banks and/or project management would be an added advantage.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Personal leave

Sales Manager - Broking leads and manages the broking sales team. The role to drive growth and achieve sales targets and involves setting strategies, managing key accounts, and ensuring the team delivers exceptional results with excellent client service.

Job Description

• To assist the HOD in overall insurance broking business with main focus on business development and client servicing.
• Develop and execute sales strategies and action plans to achieve annual revenue targets.
• Responsible in marketing plans, contacting potential clients, assessing customer needs, providing appropriate insurance plans and maintaining proper records.
• Work closely with insurance partners to source for suitable quotations and/or programs for clients.
• To ensure all clients insurance portfolios under purview are conducted in an effective manner.
• Manage and assist clients in claims management.

Job Requirements:

• Diploma or Bachelor’s Degree holder with a minimum of 10 years’ experience in Business Development or Account Management within Insurance Broking Industry
• Strong knowledge in insurance product, especially in commercial insurance.
• Excellent interpersonal skills with positive attitude.
• Good business acumen, high independent and result oriented.
• Preferably with relevant experience in Insurance Brokers.
• Applicants must be willing to work in Bangsar South.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance

Job Description

• To assist HOD in overall insurance business with main focus on product development and achieve insurance annual revenue targets.
• To manage and support the overall insurance business in an effective manner.
• Responsible in managing the various insurance & extended warranty programs and other insurance portfolios by working closely with insurance partners to increase sales and commission income as well as and enhancing process flow of the businesses.
• To ensure a steady sales growth of insurance business and fee income.
• Work with business partners on insurance product and process improvement from time to time.

Job Requirements:

• Diploma or Bachelor’s Degree holder with a minimum of 5 years’ experience in Product Development or Account Management with Insurance Industry
• Strong knowledge in insurance product, retail and corporate financing product.
• Independent, result-oriented with well-developed problem-solving skills.
• Strong analytical skills and good business acumen.
• Preferably with relevant experience in Insurance Brokers.
• Applicants must be willing to work in Bangsar South.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance

Who we are?

AEON Insurance Brokers (M) Sdn. Bhd. was established on 18 May 1982 as Maya Putra Consultants (Sarawak) Sdn Bhd and is licensed to undertake insurance broking business in Malaysia. AEON Insurance Brokers (M) Sdn. Bhd. was acquired by AEON Credit Service (M) Berhad at end of September 2021 after the Group obtained its approval to acquire insurance and takaful broking firm by leveraging on the AEON Group Retail Network and Ecosystem.

Job Description

• Develop and implement a risk-based annual audit plan aligned with the organization’s strategic objectives.
• Conduct independent and thorough assurance reviews of internal audit functions, risk management, anti-corruption measures, whistleblowing systems, and governance processes.
• Manage and execute audits and special investigations as requested by the MD, BOD, or Audit Committee.
• Ensure timely reporting of audit results, including findings, recommendations, and follow-up actions.
• Monitor and address audit findings from both external and internal sources, ensuring appropriate remediation actions are taken.
• Collaborate with legal and compliance units to address supervisory issues and integrate audit findings with broader compliance requirements.
• Respond promptly to requests and inquiries from the BOD or Audit Committee.
• Evaluate and enhance the organization’s risk management practices to safeguard assets and ensure compliance with regulatory requirements.

Job Requirements:

• Bachelor’s degree in Internal Audit or a related field. A Master’s Degree or relevant professional certifications (eg.: Certified Internal Auditor (CIA)) is preferred.
• Minimum of 8 years of experience in internal auditing, risk management, or a related field, with a demonstrated track record of managing complex audits and investigations.
• Strong knowledge of audit methodologies, risk assessment, and governance processes.
• Excellent analytical, problem-solving, and decision-making skills.
• Proven ability to manage multiple audits and special investigations simultaneously.
• Strong written and verbal communication skills, with the ability to present complex information clearly to senior management and the Audit Committee.
• High level of integrity and professionalism, with a strong commitment to maintaining confidentiality and ethical standards.
• Proficiency in audit software and Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with relevant regulatory requirements and standards.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance

Job Description

• Handle and process claim accordance with the Company’s Claims Service Standard and/ or BNM’s Guidelines on Claims Settlement Practices (minimum standard).
• Check on all new claims registration, verify documents and assess claims to ensure accuracy of claims data.
• Review/ follow up on all outstanding claims on a regular basis.
• Manage claims enquiries, cancellation, surrender and correspondences relating to feedback or complaints promptly and effectively.
• Conduct regular meetings with insurer, client and adjuster to resolve claim issue.
• Prepare monthly claim report for management information.
• Ensure that all external communications are properly manage.
• Any other matter deemed necessary by the Management.

Job Requirements:

• Diploma or Bachelor’s Degree holder with a minimum of 5 years’ experience in Insurance Claims / Customer Management background.
• Proficient in Customer Management handling skills.
• Strong product knowledge skills and analytical skills.
• Independent, result-oriented with well-developed problem-solving skills.
• Good email writing skills and interpersonal skills.
• In-depth knowledge in Insurance Claims Operations. Customer Management experience will have an added advantage.
• Preferably with relevant experience in Motor Claims
• Applicants must be willing to work in Bangsar South.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance

Important Note: Successful candidate will be base at Bangsar South office at the moment. Please take note that we are expecting to relocate our office to Cheras Maluri area tentatively by January 2025.

 

Main Purpose of Job 

• The main purpose of a Unit Head is to lead and supervise Contact Centre Inbound Section.
• To lead the staff and operation into achieving a higher standard in accordance to the company vision, mission and direction.
• To build good reputation between the Unit and the external customer and to others internal department.

 

Principle responsibilities & duties 

• Directly report to Section Head of CCD on overall operation of Contact Centre.
• Review operation performance & provide new action/planning on a monthly & yearly basis.
• Ensure the operation is in compliance with internal policy and guidelines as well as BNM requirements.
• Ensure staff meet individual KRA and contribute to the department’s overall KRA.
• Manage, review and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section.
• Develop and execute training module for credit assessment and look into staff training and development.
• Recruit, train & supervise subordinate in multitasking operation & flexible working hours/days.
• Report on operation performance.
• Identify operation constraint & possible action plan.
• Career development for staff.
• Feedback/Complaint management.

 

Job Requirements:

• Well verse in English & Bahasa Melayu.
• Diploma or Bachelors Degree in any related discipline.
• Minimum 5 years direct experience in Contact Centre operation with at least 3 years’ experience in Management level exposure.
• Preferable candidate from Financial Industry. 
• Good time management.
• Leadership characteristics and excellent interpersonal skills.
• Strong analytical skill and able to work under pressure.
• Manage to work with team environment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Shipley, covering our friendly Shipley Market Square branch
HOURS: 35 hours a week, including Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
  
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Search Recruitment is excited to be assisting in the recruitment of a Credit Controller for a full-time, permanent role based in Wakefield. Our client is looking for an experienced and detail-oriented individual to join their finance team. This is a fantastic opportunity for someone with strong credit control skills to manage the company's debtor portfolio and play a key role in maintaining a healthy cash flow.

As a Credit Controller, you will be responsible for managing the collection of outstanding debts and ensuring timely payments from customers. Your main duties will include reviewing and monitoring customer accounts, issuing statements and reminders, negotiating payment terms, and resolving any billing disputes. You will also be tasked with maintaining accurate records of all communications with customers and escalating overdue accounts when necessary. In addition, you will assist with credit checks for new customers, manage credit limits, and support the wider finance team with cash flow forecasting and reporting.

To be successful in this role, you should have strong experience in credit control and a solid understanding of credit management principles. You will need to have excellent communication and negotiation skills, as well as the ability to manage multiple tasks and work under pressure to meet targets. Experience using accounting software and Microsoft Excel is essential, and familiarity with SAGE or similar systems would be an advantage.

The role offers a competitive salary of £29000 per annum, great benefits, and the opportunity to work within a supportive and collaborative team environment where you can grow your career in credit control.

If you feel this role is the right fit for you, we encourage you to apply today. We look forward to hearing from you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Finance / Business Teacher – Barnsley College
Business Department
Salary: £27,850 - £31,201 per annum
Contract Type: Permanent | Full time - 37 hours per week

Reference: REC2031 | Closing date: 24th November 2024

The opportunity

As a Business Teacher at Barnsley College, you will play a vital role in delivering high-quality teaching across a range of business-related courses. You’ll have the opportunity to inspire students, sharing your expertise and passion for the subject to help them succeed in their studies and future careers.

In this exciting role, you will be responsible for planning, delivering, and assessing engaging and effective lessons for a variety of business courses, including T Level Accounting and Business. You will also tailor your teaching approaches to meet the individual needs of students, offering personalised learning support and constructive feedback to help them achieve their academic goals.

As part of our dynamic team, you’ll also foster a positive and inclusive learning environment that promotes student development, encourages confidence, and ensures every learner feels supported. Collaboration with colleagues will be essential to maintain high teaching standards, share best practices, and ensure the consistent delivery of high-quality education.

This is a fantastic opportunity for a Finance/Business Teacher at Barnsley College, offering the chance to make a real impact on students' lives by sharing your expertise and passion for the subject.

Reasons to join us

• We offer substantial annual leave entitlement (Up to 55 days per year including bank and public holidays)
• Teachers Pension Scheme
• We invest in our people through funded CPD opportunities, regular staff development training and paid volunteering days
• Career advancement opportunities with tailored support for staff to progress
• 24/7 access to same day appointments with a GP
• Exclusive discounts and cashback for retail, dining and leisure as part of YouatWork
• Access to health cash plans as members of the Westfield Health Scheme or Health Shield
• Discounted college gym membership with onsite facilities
• Supporting employee mental health through access to free counselling services and the Foundations App
• Discounts schemes for greener travel including Northern Rail, Trainline and Cycle to Work
• Free Microsoft Office 365 for personal use on up to five machines
• Access to discounted hair and beauty therapies at our onsite salon
• On site subsidised Starbucks and food outlets offering a variety of dining options
• Our shared purpose - We believe in transforming the lives of both our learners and staff



About you

We are looking for a passionate and experienced Finance Teacher to join our team and help deliver an exceptional learner experience across a range of T Level and Foundation study programmes. In this role, you will focus on developing learners who are ready for their next steps and committed to achieving their qualifications. You will work collaboratively with a team of specialists to contribute to the development and organisation of a dynamic and relevant curriculum.

Ideally, you will be an experienced educator or someone with strong occupational competence and a genuine enthusiasm for teaching and learning. You will inspire and engage learners, supporting the department’s growth, success rates, and overall development. Strong communication and time management skills are essential, as is proficiency in Microsoft Excel, alongside a passion for student development.

You will be a professional with high standards, fully committed to ensuring your learners reach their full potential and succeed in their educational journey. Barnsley College supports staff development through continuous professional development (CPD) and offers opportunities for further qualifications and training. We welcome applications from newly qualified teachers and those considering a career change, but you must already hold an AAT or similar finance qualification.

If you are a qualified Business teacher, preferably with finance experience, and possess the passion, drive, and enthusiasm to ensure your learners receive the best possible education, we would love to hear from you. Your ability to deliver lessons that accommodate diverse learning styles and your skill in making learning engaging and enjoyable will be key to your learners’ success. In return, we offer a career filled with opportunities, professional development, challenges, and the chance to work alongside talented individuals.

Please note you will be directed to the Barnsley College website to complete your application Closing date for applications 24th November 2024 - We reserve the right to close this vacancy early depending on the level of interest.

Barnsley College is committed to creating a dynamic and diverse workforce and welcomes applications from all candidates regardless of their gender, disability, age, ethnicity, sexual orientation, or faith. Disabled applicants who meet the minimum essential criteria will be guaranteed an interview. The College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure from DBS.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

Proud member of the Disability Confident employer scheme

Do you want to work for a company with solid principles who go the extra mile for their customers?

My client is seeking a Purchase Ledger to join their team on a long fixed term contract to support their finance team with invoicing and payments.

Main duties of Purchase Ledger:

• Timely and precise processing of purchase ledger invoices
• Managing payments
• Reviewing and processing employee expense claims
• Resolving supplier invoice discrepancies
• Undertaking miscellaneous tasks assigned by the Line Manager

Essential:

• Previous experience in a ledger or a similar role.
• Strong communication skills and confidence in interpersonal interactions.
• High attention to detail and accuracy in handling financial data.
• Excellent organisational skills with the ability to manage multiple tasks.
• Strong organisational skills with the ability to multitask.

Proud member of the Disability Confident employer scheme