Total 171 service centre manager job vacancies in Engineering category in Macquarie Park, New South Wales

Administrator - National Probation Service

Location: Doncaster, DN2 6AD

Pay: 11.44 per hour

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Friday)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Probation Service is a statutory criminal justice service that supervises high-risk offenders released into the community.

What Will Be Your Day to Day Tasks?

We're looking for an organised and proactive individual to join our team, providing essential administrative support to help ensure the smooth running of the Probation Service. You'll play a key role in supporting staff and people on probation by maintaining accurate records, managing communications, and assisting with various office processes.

What you'll do:

• Use IT systems confidently to update databases with accurate information about people on probation and victims.
• Help manage referrals and coordinate with internal teams, external agencies, and service providers.
• Prepare and maintain records, files, and management information.
• Handle communications via phone, email, and in person, providing an effective reception service when needed.
• Support meetings by organising agendas, taking notes, and following up on action points.
• Assist with financial tasks like issuing petty cash or travel vouchers.
• Work effectively in a fast-paced and demanding environment, staying calm under pressure.
• Deal professionally and sensitively with individuals in distress or challenging situations, seeking support when necessary.

This is a varied and rewarding role that requires strong IT skills, adaptability, and the ability to thrive under pressure. If you're a team player with a commitment to making a difference, we'd love to hear from you!

What's in this for you?

Working as an administrator in the National Probation Service offers a unique opportunity to contribute to the criminal justice system by providing vital administrative support.

This position allows individuals to develop strong communication and organisational skills while engaging with a diverse range of people, including probation officers, clients, and stakeholders. Additionally, working in this capacity provides a sense of fulfilment by being part of a team dedicated to promoting rehabilitation and public safety within the community.

Please note we are seeing a large volume of applications per role and therefore we ask that if you have not heard 7-14 working days to presume you have on this occasion been unsuccessful.

Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Organisation Context

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role will initially support the LIII program.

Role Description

The Engineering Delivery Management (EDM) role is focused on technical management of all engineering activities. They provide direction, guidance, expert advice, mentoring, support, audit, and workflow management (tasking prioritisation and resource coordination) in support of achieving project objectives and milestones in accordance with the approved schedule. The EDM will manage a multi-skilled team of system, software, integration, V&V and infrastructure engineers to provide on time delivery of services and support for systems and/or sub-systems of products, or for projects, across multiple platforms.

Responsibilities

· Provide direction, expert advice, mentoring, and workflow management (including task prioritisation and resource coordination) in support of achieving project objectives and milestones

· Lead a multi-skilled team of engineers to deliver software engineering solutions, aligning team capability to meet customer expectations

· Lead technical reviews, workshops, peer reviews and project reviews as appropriate for the program

· Prepare and lead the monthly TFR and support the WPPR

• Communicate, analyse, plan and report as necessary to align team capability and customer expectations

· Identify / Review risks, and proposing effective solutions; executing mitigation actions and reporting on outcomes / cost savings and residual risks

· Define and tailor the software engineering environment and the process, practices and tools applicable to the project

· Provide guidance to technical teams with regard to engineering matters aligned to the agreed architecture, to ensure effectiveness whilst meeting customer requirements

· Ensure the timely delivery of software releases in support of the integration and test program

· Promote knowledge sharing and ensuring that work is captured sufficiently for re-use across projects

• Provide support to bids, produce/review Engineering Cost estimates for any modification proposals to the functional baseline
• Provide support during the analysis of Customers requirements to propose and negotiate win–win solution responses with Customers based in Australia and worldwide
• Ensure clear communications (written and verbal) with external customers
• Manage customer scope iaw approved baseline/schedule
• Manage customer expectations

· Deliver iaw Thales processes and practises and contribute to their improvement

Knowledge, Skills & Experience

Qualifications

· Degree in Engineering, Computer Science, IT or other relevant qualification

Essential Experience

· Solid experience of managing the development of real time distributed complex software centric solutions in a safety critical environment

· Solid experience in total life cycle of complex software development, including processes and responsibilities at each stage in the cycle

· Solid knowledge and experience in Systems Engineering lifecycle (eg. EIA632, ISO/IEC15288)

· Advanced analytical and problem-solving skills, with the ability to engage a wide range of stakeholders across a complex environment

· Solid eperience of leading and mentoring team of multi-skilled engineering team, fostering a collaborative and productive work environment

· Solid experience in upskilling and training new engineers

· Experience in managing software development projects using Agile methodologies and the ability to drive iterative development processes

· Strong experience of using Earned Value Management, Work Package Control and reporting, with exposure to scheduling tools (MS Project, Primavera etc.)

· Financial / budgetary management of engineering work packages or tasks

· Strong ability to communicate effectively with various stakeholders, including Project, Engineering Delivery Managers, Product Owners, Technical Design Authorities, Speciality engineers and the engineering team under management.

· Collaboration tools including Jira, Confluence etc.

Desirable:

· Air Traffic Management domain expertise (inc. standards such as ICAO, Eurocontrol, AIDC)

· Experience in product delivery using agile methodologies like Lean methods (including PDCA, Kanban, Value-Stream Mapping); prior experience working Agile @ Scale framework is a bonus

· Programming/Scripting Languages; Java, C++, Ada, Python, Bash

· Experience working in a Linux/Unix development environment

General / Special Requirements

GENERAL

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for continuous improvement and knowledge sharing

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

· Occasional international travel may be required

As Presales Engineer / Manager (CCTV), you be responsible for providing technical expertise and supporting the VIGI CCTV product sales and solutions. You will require to collaborate with sales teams to understand customer requirements, developing tailored solutions, and delivering compelling presentations.

Job Descriptions:

• Collaborate with the sales team to understand customer requirements and provide technical expertise, guidance, and support during the presales process for CCTV solutions
• Develop customized CCTV system designs, detailed technical proposals, including system specifications, pricing, and implementation plans
• Conduct product demonstrations and presentations to customers, showcasing the features and capabilities of VIGI CCTV solutions
• Collaborate with the sales team to understand customer requirements and propose tailored CCTV solutions
• Engage with customers during the presales process to address technical questions, concerns and offer technical advice and guidance to customers, ensuring their CCTV solution needs are met and solved
• Stay up to date with the latest CCTV technology trends and industry development, competitive products and emerging technologies to enhance solution offerings
• Provide training and support to the sales team on the technical aspects of CCTV products and solutions, as well as post-sales activities such as troubleshooting and after-sales support
• Work closely with other departments, including product development and marketing, to ensure alignment on product features and messaging

Job Requirements:

• Min. 2 years of experience in presales engineering or technical sales, preferably within the CCTV or security technology industry
• Strong understanding of CCTV systems, technologies and market trends
• Excellent technical knowledge and proven ability to develop technical solutions and proposals, along with strong problem-solving skills to provide comprehensive solutions to align with customer requirements
• Proficiency in design software and tools related to CCTV system planning
• Familiarity with industry standards, regulations, and best practices related to CCTV systems
• Excellent communication, presentation, and interpersonal skills
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

Position: Field Service Engineer

Working Days: 5 Days (Mon-Fri)
Working Hours: 830am-5pm
Salary: $2,800-$3,800 + $120 Transport Allowance
Location: Sembawang

Responsibilities:

• Attend to client side to solve their machineries issue

Requirements:

• Knowledge of Electrical & Mechanical
• Few years of hands-on experience on repair & servicing of machineries
• Able to travel within short notice
• ITE or diploma Cert

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

As Presales Engineer / Manager (CCTV), you be responsible for providing technical expertise and supporting the VIGI CCTV product sales and solutions. You will require to collaborate with sales teams to understand customer requirements, developing tailored solutions, and delivering compelling presentations.

Job Descriptions:

• Collaborate with the sales team to understand customer requirements and provide technical expertise, guidance, and support during the presales process for CCTV solutions
• Develop customized CCTV system designs, detailed technical proposals, including system specifications, pricing, and implementation plans
• Conduct product demonstrations and presentations to customers, showcasing the features and capabilities of VIGI CCTV solutions
• Collaborate with the sales team to understand customer requirements and propose tailored CCTV solutions
• Engage with customers during the presales process to address technical questions, concerns and offer technical advice and guidance to customers, ensuring their CCTV solution needs are met and solved
• Stay up to date with the latest CCTV technology trends and industry development, competitive products and emerging technologies to enhance solution offerings
• Provide training and support to the sales team on the technical aspects of CCTV products and solutions, as well as post-sales activities such as troubleshooting and after-sales support
• Work closely with other departments, including product development and marketing, to ensure alignment on product features and messaging

Job Requirements:

• Min. 2 years of experience in presales engineering or technical sales, preferably within the CCTV or security technology industry
• Strong understanding of CCTV systems, technologies and market trends
• Excellent technical knowledge and proven ability to develop technical solutions and proposals, along with strong problem-solving skills to provide comprehensive solutions to align with customer requirements
• Proficiency in design software and tools related to CCTV system planning
• Familiarity with industry standards, regulations, and best practices related to CCTV systems
• Excellent communication, presentation, and interpersonal skills
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

• Role: Senior Maintenance Manager
• Industry: Chemical Plant
• Working Hours: 5days (Mon-Fri), 8 am to 4.30 pm.
• Work Location: Jurong Island (Transport Provided at Jurong East)
• Basic Salary Up to $9000 + 15 AL + AWS + VB

Requirements:

• Degree in related discipline.
• Experiences in the chemical plant / chemical industry Singapore as Manager or Assistant manager.
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities.
• Experiences as Electrical and Instrumentation, E&I Process / Maintenance Engineer at chemical plant or manufacturing facility.
• Knowledge about and to be familiar with high voltage power supply / MCC, control panel and / or DCS design and system to manage establishment will be an advantage.

Responsibilities：

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout fiscal year to achieve department goals.
• Ensuring that the relevant maintenance strategies as well as industry best practices are applied to the activities for maintenance and modifications in the plant to achieve reliability and availability of plant equipment of the highest level.
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents.
• Ensure all Mechanical and E&I maintenance activities are carried out in accordance with the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System, and best industry maintenance practices.
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant.
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction.
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards.
• Line management responsibility for Maintenance team members.
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant.
• Approval of requisition for new equipment and maintenance spares.
• Approval of Contractors’ daily timesheets.
• Approval of the daily maintenance activities and modifications in the plant.
• Approval of grade change maintenance activities, in consultation with production department
• Planning and managing the shutdown maintenance.
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner.
• Assessment and review of in-house contractors’ performance and the contract.
• Undertakes special assignments or projects as directed by the Manufacturing Director

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• 5 Days (Mon-Fri) 830am-5pm
• $2,800-$3,800 + $120 Transport Allowance
• Gambas Crescent, Nordcom 1

Responsibilities:

• Attend to client side to solve their machineries issue

Requirements:

• Knowledge of Electrical & Mechanical
• Few years of hands-on experience on repair & servicing of machineries
• Able to travel within short notice
• ITE or diploma Cert

Interested applicants can email your CV to supreme.evelynnchua@gmail.com or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

What you do

Be part of the team that validates the physical sign-off of our chips, powering the brands we love every year with 2 billion consumer electronic products such as digital TVs, home audio devices, DVD/Blue-ray players, smartphones, tablets, networking and connectivity products, and many more. As a member of the MediaTek Physical Verification Sign-off team, you will be responsible for ensuring the manufacturability and reliability of IC designs through rigorous physical verification processes to enable the success of our chips tape-out. Join us in shaping the future of technology and making a real impact on the world!

• Responsible for assembling of various design system into a full chip.
• Perform design rule checking (DRC) to identify and resolve System-on-chip layout violations and ensure compliance with manufacturing rules and constraints.
• Conduct layout versus schematic (LVS) verification to ensure the accuracy and consistency between full chip layout and schematic of the IC design.
• Execute electrical rule check (ERC) to identify potential electrical issues and ensure the integrity of the design.
• Perform antenna and electrostatic discharge (ESD) checks to prevent potential reliability, latch-up, leakage issues.
• Collaborate with design and layout teams to address and resolve physical design issues and optimize the layout for manufacturability and reliability.
• Contribute to the development and improvement of physical verification methodologies and flows.
• Work closely with process technology teams to understand and address process-related challenges and constraints.
• Participate in tape-out activities and ensure that the physical design meets the required quality and reliability standards for fabrication.

What you bring

• With minimum 8 years of relevant experience.tronic Engineering / Computer Science or equivalent..
• With minimum 8 years of relevant experience
• Solid understanding of physical design concepts, IC manufacturing processes, and semiconductor device physics.
• Proficiency in using physical verification tools such as Calibre, IC Validator, or other industry-standard DRC/LVS tools.
• Experience with scripting languages such as TCL, Perl, or Python for automation and tool customization.
• Strong problem-solving skills and the ability to analyze and debug complex physical design issues.
• Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
• Familiarity with EDA (Electronic Design Automation) tools and design methodologies is a plus.
• Proficient in UNIX (Linux) platforms.
• Strong communication skills, problem solving and analytical skills.

Location: One North, Singapore

Who We Are

MediaTek Incorporated (TWSE: 2454) is the world’s 5th largest global fabless semiconductor company. Joining MediaTek means becoming part of a team that powers over 2 billion ICs worldwide, enriching and enhancing everyday life. Our chipsets are integral to a wide range of products, from smartphones, mobile devices to home and IoT devices, in entertainment and multimedia products, and provide connectivity and communication solutions that keep people connected with friends and their families with access to online resources. Working at MediaTek offers you the opportunity to contribute to the world through the devices we use in our daily lives – it’s more than just a job, it’s a chance to make a meaningful impact. – Join us now!

Mission statement:

Provide strategic direction, leadership, management and coordination of the engineering function across business units. Drive the performance of the engineering, function performance to ensure that all engineering activities meet the required safety, integrity, financial and contractual requirements. Initiate and drive continuous improvement activities across the function.

Your responsibilities:

• You will act as member of the business unit management team providing strategic and operational guidance to support ongoing development of the business, serve as an escalation point for individual and systemic engineering issues within the organization.
• You will manage the customer relationships at senior level, develop long-term relationship with key customers, work with the customer to shape and deliver solutions – seek feedback and innovate with the customer to drive and deliver improvement, work with business development to target new, present new technology and innovation at conferences, client events and oversee contractual work within own business units, conduct regular progress reviews, identify and manage contract risks.
• You will create and manage implementation of long-term strategic plans which define business strategy resource requirements, oversee planning and control process in the engineering teams, conduct regular reviews to ensure the execution of tenders/projects according to agreed targets in terms of schedule, quality, cost and customer satisfaction, monitor quality metrics, identify opportunities for improvement and oversee improvement activities. You will create and implement strategies to ensure that business risks are identified and managed, and business opportunities are exploited as a part of business planning, collaborate with the supply chain function to develop strategic partnerships with key suppliers of services and equipment needed for engineering.
• You will guide the business in building engineering/operational capability through training, mentoring and shadowing programs, support business unit in establishing and deploying required frameworks/processes, conduct and follows-up certification process jointly with business, ensure processes are in place to capture and share best practices and operational experiences, support global business unit strategy with defining concepts for business unit-specific Occupational Health and Safety (OHS), compliance and supply chain management and developing processes and tools and conduct management review to guide operation of continuous improvement activities.
• You will ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed, guide, motivate, coach and develop direct and indirect subordinates, within HR polices, contribute to management review of the business unit's financial, performance, along with other business unit management team members., formulate financial plans and budget estimate for the unit/business area, oversee adherence to these plan and estimate.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Minimum Bachelor of Engineering with a good experience in power industries and substation business.
• Master of Engineering will be added advantage.
• 10 to15 years Engineering experience in design and engineering of Substation, working experience in global organization.
• Good knowledge of engineering tools and process.
• Should have handled cross country units and experience in implementation of new process and initiatives.
• Proficiency in English Communication.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

You will be part of the End-User support team that is responsible to manage the day-to-day support for faculties, schools and departments. You will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests and be responsible for answering IT requests via phone, email and IT Ticketing System.

Duties and Responsibilities

• Supervise and manage a team of IT desktop support engineers to provide effective and timely IT desktop support, advice, guidance and timely problem resolution to achieve desired operational outcomes.
• Manage day-to-day work activities of a team, including rostering, customer experience, SLA and prioritising and allocating service tickets.
• Provide level 1.5 technical support and advice to users on EUD related issues or queries.
• Provide effective and timely day-to-day End-User device support, advice, guidance and diagnosis, and timely problem resolution.
• Maintain PCs/laptops, mobile devices, IP phone systems, printers and peripherals, etc.
• Support the use of End-User devices such as PC, laptops, tablets and mobile devices running on MS Windows, Linux, Mac OS, iOS, Android, etc.
• Support the use of IT applications such as O365, Faculty software and utility applications e.g., Adobe, Zip, etc.
• Provide technical consultation and advice to users on End-User devices.
• Work closely with technical teams to provide technical solutions.
• Assist IT Business Partner with miscellaneous administrative and management duties.

Qualifications

• Diploma in Computer Science / Information Technology / Software Engineering or equivalent.
• Minimum 5 years of working experience with 2 – 3 years of team lead experience in managing and supervising a team.
• Good knowledge on basic networks, security, printers, desktops/ laptops/mobile devices, endpoint security and imaging.
• Good experience in troubleshooting MS Windows Operating Systems, Linux, Mac OS, iOS, Android and vulnerability resolutions
• Good customer service, communications and problem-solving skills.
• Knowledge in ITIL processes will be an advantage
• Good communication skills.