Total 21 Customer Service job vacancies in Sheffield, South Yorkshire, S1 4EB

Summary Continued:
Drives and operates firefighting vehicles of significant complexity to respond to the presence or potential releases of hazardous materials (HAZMAT), for the purpose of stopping or controlling the release, and to conduct performance of noninvasive emergency medical procedures.

Duties
1. This position will support the Federal Government's response efforts to COVID-19.
2. Performs hazard and risk assessment and conducts a complete incident analysis. Performs Basic Life Support. Initiates established medical protocols in providing basic life support. Performs noninvasive emergency procedures: conducts initial and on-going patient assessment and physical examination; maintains airway, breathing, and circulation; determines priority of care; monitors patient's baseline vital signs: performs cardiopulmonary resuscitation (CPR) and automatic external defibrillation (AED).
3. Drives and operates firefighting vehicles, such as pumpers, aerial ladder trucks, and Airport Rescue Fire Fighting (ARFF) vehicles.
4. Performs crash-rescue and firefighting duties involving air traffic or support operations where hazardous conditions are such that the expectancy for fire is high and potential for becoming destructive is great. Performs structural firefighting duties for a variety of facilities, which may include large multistoried buildings, industrial areas, and/or base storage facilities.
5. Maintains firefighting equipment and fire station facilities. Complies with health, safety, and environmental rules and procedures and performs work in a manner that enhances the safety of the work environment.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

• Supervises, plans, organizes, directs manages and evaluates a Comprehensive Public Health Nursing Program. Participates in Performance Improvement activities, facilitates and promotes Government Performance Results Act activities, and is involved in facility accreditation activities.
• Provides education, training and demonstrations to patients and/or families, service unit staff, nursing tribal representatives and health care workers.
• Counsels patients and/or families in the home, community, school and clinic regarding acute and chronic conditions and the application of health promotion and disease prevention practices.
• Conducts assessments to identify physical, mental, social and/or environmental deviations from the normal, responses and attainments of outcomes, using nursing skills of assessment, nursing diagnosis, planning intervention and evaluation.

• Transports patients, personnel and/or supplies to and from designated locations.
• Follows all safety rules, regulations and traffic signs, and drives carefully and avoids rough terrain and hazardous roads.
• Performs preventative maintenance services as required.
• Required to complete daily logs on vehicle operation and patient transportation.
• Perform a full range of housekeeping duties.

We have an exciting opportunity within our Multi-crime Service. We are looking for a Children and Young Person Case Worker, working full time (37.5 hours) Monday to Friday, with some out of office hours working, and occasional Saturdays, dependent on the needs of our service users. This post is to cover maternity leave until 30th September 2025.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we would love to hear from you.....

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Caseworker, you will play a vital role in providing high quality, end-to-end support to victims of crime to cope and recover. You will be responsible for establishing contact with victims to assess the impact of crime and providing appropriate information and support. As the needs and experiences of our clients are wide-ranging, the support you will provide will range from brief interventions over the telephone to longer term 1:1 and telephone based support.

You will be working 7.5 Hours a day between 8am-8pm, as part of a rota covering Monday to Friday and the occasional Saturday.

You will need:

You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Administration & Receptionist - Ministry of Defence

Location: Catterick Garrison, DL9 3PS

Pay: 12.99 per hour

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Friday, 8-4)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

We work for a secure and prosperous United Kingdom with global reach and influence. We will protect our people, territories, values and interests at home and overseas, through strong armed forces and in partnership with allies, to ensure our security, support our national interests and safeguard our prosperity.

What Will Be Your Day to Day Responsibilities?

We are seeking a highly organised and personable Administrator & Receptionist to be the first point of contact for our patients. The ideal candidate will have excellent communication skills, a friendly demeanour, and the ability to manage varying tasks efficiently in a busy environment.

• Greet and welcome patients as they arrive at the office
• Manage patient check-in and check-out processes
• Schedule and confirm appointments
• Answer telephone calls and respond to patient inquiries
• Maintain patient records and update information as necessary
• Assist with administrative tasks as needed (scanning, filing and photocopying)
• Using systems such as Outlook, Teams, Word

What's in this for you?

Applying for a role with the Ministry of Defence offers a unique opportunity to serve those who serve the nation, providing essential administrative aid in a professional and flexible environment.

Additionally, working with the Ministry of Defence opens doors to career growth, specialised training, and the chance to be part of a prestigious organisation committed to excellence and service.

Please note we are seeing a large volume of applications per role and therefore we ask that if you have not heard 7-14 working days to presume you have on this occasion been unsuccessful.

Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Service Care Solutions is currently seeking a dedicated and compassionate Wing Facilitator to join our team at HMP Wealstun, near Leeds. This is a full-time position, offering 35 hours per week with a competitive salary of up to £28,000 following a successful probationary period. The role comes with a generous benefits package, including 30 days of annual leave plus bank holidays.

Role Overview:
As a Wing Facilitator, you will play a pivotal role in the rehabilitation and resettlement of offenders, providing them with the support and guidance they need to reintegrate into society. Your responsibilities will include:

• 
  Assessing & Supporting Participants: You will engage with participants on the CFO Wing, providing ongoing resettlement support and managing their cases. You will also facilitate high-quality, engaging group sessions to encourage active participation and completion of their action plans.
• 
  Monitoring & Reporting: Regularly track participants' progress, conduct reviews, and complete necessary pre-release actions. You will also contribute to quality assurance processes, ensuring compliance with standards and reporting on outcomes monthly.
• 
  Team Collaboration: You will work closely with HMPPS, external agencies, and colleagues to provide holistic resettlement support, including effective through-the-gate transitions to community support workers.

What we're looking for:

We are seeking individuals with a strong commitment to supporting those in need, particularly those with experience in working intensively with marginalized individuals or offenders. The ideal candidate will possess:

• 
  Experience: Background in supporting individuals' progression, especially within training, guidance, or counseling environments. Experience in working with offenders is desirable.
• 
  Qualifications: Information Advice and Guidance or teaching qualifications (or equivalent) are desired, along with high-level guidance skills for delivering 1:1 and group sessions.
• 
  Knowledge: Understanding of rehabilitation issues, desistance theory, and the prison environment, along with awareness of training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: Strong communication, interpersonal, and IT skills are essential, as is the ability to assess and support learners with complex needs.
• 
  Attitude: We value a positive, empathetic, and resilient attitude, with a strong belief in the potential for people to turn their lives around.

What we offer:

In return for your commitment, we offer a comprehensive induction, ongoing learning and development opportunities, continuous support, and supervision to help you succeed in this role.
If you are passionate about making a difference and believe you have the skills and experience we're looking for, we encourage you to apply.

How to apply:
Please send your up-to-date CV to Mark White at mark.white@servicecare.org.uk. We are looking for someone to start as soon as possible, so don't delay in submitting your application.

Service Care Solutions is looking for a committed and empathetic Prison Support Worker to join our team, working across two sites near Leeds. This full-time role involves splitting your time between HMP Leeds (three days per week) and HMP Wealstun, totaling 35 hours a week. The position requires an enhanced DBS check and prison vetting clearance but offers a generous benefits package, including 30 days of annual leave plus bank holidays.

Key Responsibilities:
As a Prison Support Worker, your primary role will be to provide comprehensive support to individuals within the prison system, helping them navigate their time in custody and preparing them for life after release. Your key responsibilities will include:

• 
  Assessing Needs: Conduct initial and ongoing assessments to identify the specific support needs of each participant. Provide tailored advocacy, mentoring, advice, and guidance to meet these needs effectively.
• 
  Case Management: Engage and case-manage eligible participants on the CFO Evolution programme, offering ongoing resettlement support. You will also be responsible for completing pre-release inventories and associated actions to ensure participants are well-prepared for their transition back into the community.
• 
  Quality Assurance & Reporting: Develop and implement detailed Action Plans, designing and delivering appropriate activities, training programmes, and interventions. You will be expected to lead high-quality 1:1 and group sessions, monitor participants' progress, and contribute to internal quality assurance processes. Regularly provide timely monthly reports on progress against agreed outcomes.
• 
  Team Collaboration: Build strong working relationships with HMPPS, other agencies, and colleagues within the prison system. You will also collaborate with the local CFO Activity Hub to facilitate effective through-the-gate transitions and ensure a smooth handover to community-based support workers.

Person Specification:
We are looking for candidates who possess the following skills, knowledge, and attributes:

• 
  Experience: A background in working intensively with individuals, particularly those from marginalized or offender backgrounds, is essential. Experience in training, guidance, advice, or counseling environments is highly desirable.
• 
  Knowledge: A strong understanding of the issues affecting the rehabilitation of offenders, desistance theory, and the prison environment is crucial. You should also be knowledgeable about local and national training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: We seek individuals with excellent communication, interpersonal, and IT skills, along with the ability to work independently and as part of a team. You should be self-motivated, flexible, and capable of developing positive working relationships with a wide range of stakeholders.
• 
  Attitude: A positive, empathetic, and resilient attitude is essential. You must have a strong belief in the ability of people to turn their lives around and a commitment to consultative and collaborative working practices.

What We Offer:

• A comprehensive induction to help you settle into your role.
• Ongoing learning and development opportunities tailored to your needs.
• Continuous support and supervision, including reflective practice, to help you grow and succeed as a practitioner.

If you are passionate about making a difference and meet the criteria outlined above, we encourage you to apply. Please send your up-to-date CV to Mark White at mark.white@servicecare.org.uk.

A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a data management environment.

The Role

Key purpose of the role is to deliver strategic management of building safety, supporting the Head of Service in developing long terms plans to provide homes and services that put residents and communities first, and are fit for the future.

Key responsibilities will include but not be limited to:

• Lead and coordinate the development and delivery of a robust regime for building safety
• management and related compliance and performance reporting.
• Support the Head of Service in establishing overall asset strategies, investment profiles and option appraisals based on up to date, reliable building safety data.
• Coordinate the collection, management and use of building safety data to enable timely actions to be taken and compliance maintained.
• Work collaboratively with colleagues and other key enablers and partners to develop and deliver programmes of work, commissioning specialist input where required.

The Candidate

To be considered for this role you will require a Construction and Built Environment or Project Management: Degree level qualification or equivalent experience.

The below skills would be essential for the role:

• Relevant management level knowledge and experience of Compliance and Building Safety Regulatory Frameworks, British Standards and current sector best practice in social housing.
• Proven ability to coordinate the management of specialist building safety information, advice and support in social housing.
• Proven track record of data management, performance reporting, trend analysis and risk profiling.

The client is looking to move quickly with this role and as such are offering up to £55,267 per annum.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Job Title: Children's Placement Officer

Location: Barnsley
Contract Type: Fixed-term (6 months)
Hours: 37 hours per week

Are you passionate about supporting vulnerable children and ensuring they receive the care and environment they deserve?

We are looking for a Compassionate and Organised Children's Placement Officer to join our team on a 6-month cover contract. In this rewarding role, you will play a key part in coordinating placements for children in care, ensuring their emotional and physical well-being are prioritised within a safe, supportive, and nurturing environment.

Key Responsibilities:

• Coordinate Placement Arrangements: Work with social workers, foster care providers, residential homes, and other service providers to identify and arrange appropriate placements for children in care.
• Ensure Well-being: Advocate for the well-being of children by ensuring that placements are in line with their individual needs, preferences, and best interests.
• Collaboration: Liaise with key stakeholders, including social workers, foster carers, residential homes, and service providers to create a cohesive approach to each child's care.
• Record Keeping & Reporting: Maintain accurate records of placements, ensuring that all paperwork and legal requirements are met and up-to-date.
• Problem-Solving: Address any challenges or issues that may arise with placements and provide solutions to ensure continuity of care.

What We Are Looking For:

• Experience: Prior experience in children's services, social work, or a related field is highly desirable.
• Compassion & Empathy: You should be dedicated to improving the lives of vulnerable children and supporting them through their care journey.
• Organisational Skills: Strong time management and organisational skills are essential to manage the complexity of placements and multiple stakeholders.
• Communication: Excellent communication skills to liaise with a range of professionals and ensure placements are managed effectively.
• Problem-solving Ability: A proactive approach to overcoming challenges and ensuring the best possible outcomes for children.

Why Join Us?
This is a fantastic opportunity to make a meaningful impact on the lives of children in care, working in a supportive and collaborative team. In return for your dedication, we offer a competitive salary, opportunities for professional development, and the chance to contribute to a vital service in the community.

Contact Emily @ Service Care on 01772 208964 or email emily.bentley@servicecare.org.uk

Benefits of working for Emily @ Service Care Solutions:

• A specialist, dedicated Social Work consultant offering single point of contact
• Exceptional referral bonuses
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Frequent notifications for upcoming opportunities via text and email
• DBS disclosures provided via fast track online services free of charge.

Note: Do you know someone who is looking for work in this field? If so, please pass these details on to them. If we are able to place them into work such as this, lasting over 13 weeks, we will happily pay you a £250 referral bonus

Job Title: Senior DevOps Engineer
Location: Leeds
Pay Rate: £750 per day (Inside IR35)

Company: Service Care Solutions
Contact: Lewis Ashcroft - Lewis.Ashcroft@servicecare.org.uk

Overview:
Service Care Solutions is seeking an experienced Senior DevOps Engineer to support the Digital Working Age Services team, particularly focusing on Universal Credit-one of the UK's most critical Government services. This is an opportunity to directly influence the core systems supporting millions in society. You will be a hands-on engineer and technical leader, responsible for designing, implementing, operating, and evolving new and existing services and infrastructure.

Role and Responsibilities:
As a Senior DevOps Engineer, you will:

• Work within a multi-functional agile delivery team, leading engineers and driving innovative solutions.
• Develop and maintain automated solutions to support quality, consistency, and reliability of critical services.
• Collaborate with cross-functional teams to deliver high-quality systems for agents and claimants.
• Provide technical expertise, mentoring and coaching other DevOps engineers.

Key Technical Skills:

• Proven experience in a DevOps environment, including Continuous Integration & Deployment.
• Strong Unix/Linux platform experience (preferably RHEL/CentOS) and proficiency in scripting languages (Bash, Python, Go).
• Expertise in cloud-based platforms, especially AWS.
• CI/CD pipeline implementation and maintenance (GitLab CI, Jenkins preferred).
• Skilled in Infrastructure as Code (Terraform, Packer, CloudFormation, Cloud-Init).

In addition, expertise in at least two or more of the following areas is required:

• Data Persistence: MongoDB/Atlas
• Messaging/Events Platforms: Kafka
• Observability Tooling: Prometheus, Grafana, Splunk
• Container Hosting Platforms: ECS/Fargate, Kubernetes
• Secrets Management: Hashicorp Vault, AWS Secrets Manager
• Identity Management: Entra ID, Keycloak
• Security: Cloud Security, CIS Benchmarks, DAST/SAST

Person Specification:
The ideal candidate will be adaptable, quality-driven, and strategically minded, with a passion for innovation and high standards in their work. A positive attitude, resilience under pressure, and strong interpersonal skills are essential for success in this role.

On-Call Requirement:
Due to the critical nature of these services, this role includes participation in a 24/7 on-call support rota.

Application:
If you're ready to take on a challenging role that directly impacts public services and improves the future for millions, please reach out to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk to discuss this opportunity further.

Service Care Education is working on behalf of various Primary Schools across Lancashire (including Preston, Chorley, Blackburn, and Blackpool) to recruit dedicated Teaching Assistants for Primary, Secondary, and SEN Schools.

These schools aim to establish a reliable and familiar base of staff who can offer regular, short-term support and long-term cover for classroom-based team members.

Sector: Education
Location: Preston, Chorley, Leyland, Blackburn, and Blackpool.
Contract Type: Contract, Daily supply, Full-time, Part-time
Salary: £80-£110per day (experience/level dependent).

Job roles/responsibilities:
The schools are seeking Teaching Assistants who are comfortable working in general classroom support roles or providing one-on-one assistance, sometimes at short notice. Schools will do their best to pre-book and give notice, but you may need to be adaptable and ready to support across different Key Stages from KS1 to KS4.

Required Experience and Skills:

• Experience supporting in EYFS/KS1 to KS4.
• Clear and current knowledge of the National Curriculum.
• Strong behaviour management skills.
• Passionate about supporting students at all levels within the school environment.
• Experience working with children with SEN is desirable.

About Service Care Education: Service Care Education is a leading recruitment agency specialising in placing Teachers, Teaching Assistants, HLTAs, Cover Supervisors, and Nursery Nurses into a wide variety of schools across Lancashire. Our experienced and friendly recruitment team is committed to finding you positions that match your skills and career goals. This role offers an excellent opportunity to gain valuable experience and advance your career in education.

Service Care Education is committed to safeguarding and promoting the welfare of children and vulnerable adults. We expect all supply staff to share this commitment. As part of our recruitment process, we will complete all necessary checks, including a video interview, obtaining current references, and conducting an enhanced DBS check.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please