Total 174 Customer Service job vacancies in Redditch, Midlands, B97 6RU

The primary purpose of this position is to ensure the commercial activity linked to day to day operations, is both profitable, and managed. The candidate will support various business functions, providing information, coaching, and introducing new processes. With principle focus being on protecting business profit and reducing unnecessary spend. A successful candidate will provide quality outputs, as required, for both internal and external stakeholders.

ACCOUNTABILITIES

* Reporting and analysis, at varying frequencies or ad hoc, covering a range of requirements linked to the role purpose

* Identify opportunities where change to process, or behaviour, will increase revenue/profit

* Provide strategic updates on how the business can increase profitability, and reduce identified revenue losses

* Communicates with stakeholders involved in delivering a contract so that all understand the terms, particularly a contract's financial aspects. Creating documents to support this understanding, and create reference guides

* Produce transactional spend reporting, with summaries of spend activity

* Support other business areas develop operationally sound and commercially aware processes

* Review introduced changes,to determine success or further change

* Monitoring financial KPIs

* Produce billing reporting, to aide client invoicing processes

* Monitor daily, transactions on spend, ensuring correct approval processes are adhered

* Support department leaders identify areas of opportunity, to improve the quality & accuracy of purchase order generation, and records associated to self-procure processes

* As required, preparing quotations, and submitting them for client approval

* Own and manage the purchase order received process - confirming goods or a service has been received, whilst validating the content of the fields or a PO

* Represent the department mobilise new contracts/agreements, as part of the mobilisation team

* Work proactively with the Supply Chain team to address problems before they escalate

* Supporting the department to meet internal KPI's & objectives

* Create and maintain excellent working relationships within the business and with external stakeholders (clients/contractors etc)

* Always respond promptly to requests/instructions meeting the requirements of the business and the client

KNOWLEDGE AND SKILLS

* A relevant degree or qualification is advantageous

* Experience in commercial analysis

* A strong administrative background

* Ability to interrogate data, mainly using Excel

* Excellent knowledge of Microsoft Office, Excel, Word, PowerPoint

* Working knowledge of Microsoft Vision or other process/workflow mapping software

* Ability to operate specialist software/systems

* Excellent communication skills both written and verbal

* Good analytical skills and deadline driven

* Deliver tasks with a high degree of accuracy

* Team player but capable of working on own initiative to fully understand implications of changes and effective working methods

* Excellent organizational skills

* Outstanding customer service skills

When you join us, you'll receive:

• Salary: Up to £42,000 depending on experience
• up to 4% bonus scheme, subject to achievement of targets
• 25 days annual leave + Bank Holidays
• Generous contributory pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Free eye test and contribution towards glasses with Specsavers (T&Cs apply)
• Learning & Development opportunities
• Funded Training Sponsorship Scheme
• Salary Sacrifice Electronic Vehicle Scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q / Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.

Proud member of the Disability Confident employer scheme

We are pleased to announce we have an exciting opportunity here at Potens for Support Worker.
What we’ll give you:
We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• £11.90 per hour.
• Full time 35.5 hours. Shifts will be between the hours of 8am and 8pm. 2 week rolling rota.
• Working alternate weekends.
• An extra day paid holiday for your Birthday.
• Contributory pension scheme.
• Confidential, supportive Employee Assistance Programme, accessible 24/7.
• Paid comprehensive learning and development opportunities so we can invest in your future – including internal leadership competency sessions and recognised qualifications (level 2 to level 5 NVQ in Health & Social Care).
• You can complete your care certificate with us.
• Access to attractive and exclusive employee benefits including savings on shopping, leisure, and household expenses.
• A generous referral scheme.
Oakleigh Lodge is a residential care home in Dudley providing support and care for adults with learning disabilities and autism.
What you’ll be doing:
• All aspects of personal care, feeding, cooking, some cleaning and key working.
• You will be required to operate hoists.
• Supporting with activities and interests both within the service and out in the community.
• Epilepsy training will be given.
• Providing person-centered care.
Who you are:
• Experience of 1 year minimum working within the care industry is essential.
• Experience of working with learning disabilities would be preferred but not essential.
• You have the ability and passion to support our residents with high quality personal care and support their needs and will provide person-centered care.
• Diploma 2 and above qualification in Health & Social Care would be preferable or you will be willing to undertake it.
Who we are:
We are a national provider of health, social and education services with over 35 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, pro-active and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life and, in return for your hard work and passion we can give you real meaning and purpose in your work.
Safeguarding
Potens is committed to safeguarding and promotes the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment; including but not exhaustive; enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre application if required. To view our policy on recruitment of ex-offenders please see full details Potens-Recruitment-Ex-Offenders-Policy.doc (live.com)
Diversity
We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A*-B or 9-5 in English and Maths at GCSE.
• Experience of working in a senior administrative role.
• Experience of minuting meetings and undertaking follow up actions.
• The ability to work with a variety of partners and key stakeholders in an effective manner.
• Strong interpersonal and team-working skills.

What the school offers its staff

Eden Girls’ School, Coventry is a Muslim faith-based secondary school for 11 to 18 year old girls, which welcomes pupils from all faiths and none. We opened in 2014 and, like all Star schools, we have a leadership specialism. We are extremely proud to be one of the highest performing schools in the country, with the 3rd best Progress 8 score nationally for our 2019 GCSE results. We were graded as ‘Outstanding’ in all areas by Ofsted during our first inspection in July 2017.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a dedicated individual to provide tailored support to our pupils. You will be committed to making a positive difference to young people’s lives and in supporting and developing their learning. Your intervention will help enable an outstanding learning environment for our young people, providing the support they need to succeed.

The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to effectively support learning and teaching, and to develop relationships across our school and the Star community.

You will have:

• NVQ Level 2 Teaching Assistant or equivalent.
• Experience of working with children with SEND.
• Experience of contributing to development, monitoring and review of Individual Education Plans.
• The ability to maintain positive relationships with pupils and other adults.
• The ability to work with pupils on a one to one, small groups and whole class.

What the school offers its staff

The Olive School, Birmingham is a Muslim faith-based, primary school for 4 to 11 year olds, which welcomes pupils from all faiths and none. We opened in Sparkhill in 2016 and, like all Star schools, we have a leadership specialism. We were graded as 'Outstanding' in all areas by Ofsted during our first inspection in June 2019.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

You're a passionate customer service professional??




We are enhancing the financial wellbeing for our customers???




Together we?re delivering outstanding customer experiences



You will be joining one of our Multi-Channel Branches!? ?    


What is a Multi-Channel Branch?    



Monday, Wednesday and Friday: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.




Tuesday and Thursday: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.




Together we deliver a seamless banking experience for the future to our 10 million personal and small business customers. ? More specifically, you will:   ?  

... Click here to view more detail / apply for Customer Banking Specialist ? Narambeen

At OFG, we work smarter so you can spend more time doing what makes you happy!

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: Teaching Assistant

Location: The Wenlock School, Dudley, DY1 3SB

Salary: £20,906.25 per annum

Hours: 37.5 hours per week; Monday 08:15 - 16:30, Tuesday - Friday 08:15 - 15:45

Contract: Permanent, Term Time only

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a Teaching Assistant to join our close-knit team at The Wenlock School located in Dudley, West Midlands.

About the role

The Learning Support Assistant will work specifically with individual pupils who are placed at the school, requiring 1:1 staff support. They may experience multiple social, emotional and learning challenges, related behaviours ranges from speech and sound disorder, disordered expressive language skills, delayed understanding of language, concentration and attention difficulties, challenging behaviour and work avoidance behaviours. This role is predominantly education based but will also have a wider remit including supporting families, carers and the wider community. This role will also involve close working partnerships with all relevant agencies that support the young person including Social Workers, Speech and Language Therapy Service, Social Communication Disorder Assessment Service, Early Intervention Team and an Educational Psychologist. Work may sometimes be undertaken outside the main teaching area. To share the school’s responsibility to support and promote the learning, personal development and well-being of all pupils.

Key Result Areas

To work under direct supervision/instruction to support access to learning by:

Attending to the welfare and learning needs of pupils;
Working with and leading small groups or one to one;
Undertaking general clerical/organisational support for the teacher.
General Responsibilities

Safeguard and promote the welfare of pupils and young people;
Work in accordance with professional practice, statutory and legal requirements and the policies of The Wenlock School;
Take on specific tasks related to the day to day administration and organisation of the school;
Take responsibility for specific areas of work which will be reviewed annually then negotiated and agreed within the performance management cycle and school improvement process;
Take on any additional responsibilities which might from time to time be determined.
About us

The Wenlock School opened in September 2018. We are a co-educational day school catering for pupils aged 7-18 with a range of complex needs including a range of social, emotional and mental health needs and also pupils who have been diagnosed with autism or demonstrate behaviours associated with autism.

You will contribute to making The Wenlock School an Outstanding provision and a leading light for our young people and their families. The uniqueness of every pupil is recognised and valued at The Wenlock School and our curriculum embraces the community, from which it exists, recognising and celebrating the diverse backgrounds and experiences of our growing cohort. Through our curriculum, we develop the essential knowledge, skills and understanding, which are the building blocks for later life.

Our curriculum encompasses not only the formal requirements of the National Curriculum, but goes beyond the experiences of the classroom to ensure that our pupils are exposed to the richest and most varied opportunities that we can provide. Our aim is to enrich every pupil's school experience by creating an environment where they are encouraged to succeed and be the best they can be. We provide a therapeutic, supportive and inclusive learning environment and are committed to raising achievement and enabling pupils to recognise their potential.

Acorn Education is the UK’s leading independent provider of specialist education for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

At OFG, we work smarter so you can spend more time doing what makes you happy!

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: Learning Support Assistant

Location: The Wenlock School, Dudley, West Midlands

Salary: £20,906.25 per annum

Hours: 37.5 hours per week; Monday 08:15 - 16:30, Tuesday - Friday 08:15 - 15:45

Contract: Permanent, Term Time only

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a Learning Support Assistant to join our close-knit team at The Wenlock School located in Dudley, West Midlands.

About the role

The Learning Support Assistant will work specifically with individual pupils who are placed at the school, requiring 1:1 staff support. They may experience multiple social, emotional and learning challenges, related behaviours ranges from speech and sound disorder, disordered expressive language skills, delayed understanding of language, concentration and attention difficulties, challenging behaviour and work avoidance behaviours. This role is predominantly education based but will also have a wider remit including supporting families, carers and the wider community. This role will also involve close working partnerships with all relevant agencies that support the young person including Social Workers, Speech and Language Therapy Service, Social Communication Disorder Assessment Service, Early Intervention Team and an Educational Psychologist. Work may sometimes be undertaken outside the main teaching area. To share the school’s responsibility to support and promote the learning, personal development and well-being of all pupils.

General Responsibilities

The post holder will:

Safeguard and promote the welfare of pupils and young people;
Work in accordance with professional practice, statutory and legal requirements and the policies of The Wenlock School;
Take on specific tasks related to the day to day administration and organisation of the school;
Take responsibility for specific areas of work which will be reviewed annually then negotiated and agreed within the performance management cycle and school improvement process;
Take on any additional responsibilities which might from time to time be determined.
Required

Experience working with SEND school
About us

The Wenlock School opened in September 2018. We are a co-educational day school catering for pupils aged 7-18 with a range of complex needs including a range of social, emotional and mental health needs and also pupils who have been diagnosed with autism or demonstrate behaviours associated with autism.

You will contribute to making The Wenlock School an Outstanding provision and a leading light for our young people and their families. The uniqueness of every pupil is recognised and valued at The Wenlock School and our curriculum embraces the community, from which it exists, recognising and celebrating the diverse backgrounds and experiences of our growing cohort. Through our curriculum, we develop the essential knowledge, skills and understanding, which are the building blocks for later life.

Our curriculum encompasses not only the formal requirements of the National Curriculum, but goes beyond the experiences of the classroom to ensure that our pupils are exposed to the richest and most varied opportunities that we can provide. Our aim is to enrich every pupil's school experience by creating an environment where they are encouraged to succeed and be the best they can be. We provide a therapeutic, supportive and inclusive learning environment and are committed to raising achievement and enabling pupils to recognise their potential.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

At OFG, we work smarter so you can spend more time doing what makes you happy!

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: SEN Teacher

Location: The Wenlock School, Dudley, West Midlands

Salary: Up to £40,090 per annum dependent on experience

Hours: 37.5 hours per week; Monday 08:15 - 16:30, Tuesday - Friday 08:15 - 15:45

Contract: Permanent, Term Time only

Start Date: January 2025

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a SEN Teacher to join our close-knit team at The Wenlock School located in Dudley, West Midlands.

About the role

To secure high quality teaching, effective use of resources and improve standards of learning and achievement for all pupils in consultation with the Headteacher;
To teach a range of subjects as necessary to ensure the effective delivery of the school’s primary and secondary curriculums. Work may sometimes be undertaken outside the main teaching area;
In consultation with the Headteacher undertake other identified areas of responsibility as necessary to ensure effective delivery of the school’s curriculum;
To share the school’s responsibility to support and promote the learning, personal development and well-being of all students.
General Responsibilities

Safeguard and promote the welfare of pupils and young people;
Work in accordance with professional practice, statutory and legal requirements and the policies of The Wenlock School;
Take on specific tasks related to the day to day administration and organisation of the school;
Take responsibility for specific areas of work which will be reviewed annually then negotiated and agreed within the performance management cycle and school improvement process;
Take on any additional responsibilities, which might from time to time be determined.
Qualifications required

QTS
About us

The Wenlock School opened in September 2018. We are a co-educational day school catering for pupils aged 7-18 with a range of complex needs including a range of social, emotional and mental health needs and also pupils who have been diagnosed with autism or demonstrate behaviours associated with autism.

You will contribute to making The Wenlock School an Outstanding provision and a leading light for our young people and their families. The uniqueness of every pupil is recognised and valued at The Wenlock School and our curriculum embraces the community, from which it exists, recognising and celebrating the diverse backgrounds and experiences of our growing cohort. Through our curriculum, we develop the essential knowledge, skills and understanding, which are the building blocks for later life.

Our curriculum encompasses not only the formal requirements of the National Curriculum, but goes beyond the experiences of the classroom to ensure that our pupils are exposed to the richest and most varied opportunities that we can provide. Our aim is to enrich every pupil's school experience by creating an environment where they are encouraged to succeed and be the best they can be. We provide a therapeutic, supportive and inclusive learning environment and are committed to raising achievement and enabling pupils to recognise their potential.

Acorn Education is the UK’s leading independent provider of specialist education for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

At OFG, we work smarter so you can spend more time doing what makes you happy!

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: Primary Teacher

Location: The Wenlock School, Dudley, West Midlands

Salary: Up to £40,090 per annum dependent on experience

Hours: 37.5 hours per week; Monday 08:15 - 16:30, Tuesday - Friday 08:15 - 15:45

Contract: Permanent, Term Time only

Start Date: January 2025

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a Primary Teacher to join our close-knit team at The Wenlock School located in Dudley, West Midlands.

About the role

To secure high quality teaching, effective use of resources and improve standards of learning and achievement for all pupils in consultation with the Headteacher;
To teach a range of subjects as necessary to ensure the effective delivery of the school’s primary curriculum. Work may sometimes be undertaken outside the main teaching area;
In consultation with the Headteacher undertake other identified areas of responsibility as necessary to ensure effective delivery of the school’s curriculum;
To share the school’s responsibility to support and promote the learning, personal development and well-being of all students.
General Responsibilities

The post holder will:

Safeguard and promote the welfare of pupils and young people;
Work in accordance with professional practice, statutory and legal requirements and the policies of The Wenlock School;
Take on specific tasks related to the day to day administration and organisation of the school;
Take responsibility for specific areas of work which will be reviewed annually then negotiated and agreed within the performance management cycle and school improvement process;
Take on any additional responsibilities, which might from time to time be determined.
Qualifications required

QTS
About us

The Wenlock School opened in September 2018. We are a co-educational day school catering for pupils aged 7-18 with a range of complex needs including a range of social, emotional and mental health needs and also pupils who have been diagnosed with autism or demonstrate behaviours associated with autism.

You will contribute to making The Wenlock School an Outstanding provision and a leading light for our young people and their families. The uniqueness of every pupil is recognised and valued at The Wenlock School and our curriculum embraces the community, from which it exists, recognising and celebrating the diverse backgrounds and experiences of our growing cohort. Through our curriculum, we develop the essential knowledge, skills and understanding, which are the building blocks for later life.

Our curriculum encompasses not only the formal requirements of the National Curriculum, but goes beyond the experiences of the classroom to ensure that our pupils are exposed to the richest and most varied opportunities that we can provide. Our aim is to enrich every pupil's school experience by creating an environment where they are encouraged to succeed and be the best they can be. We provide a therapeutic, supportive and inclusive learning environment and are committed to raising achievement and enabling pupils to recognise their potential.

Acorn Education is the UK’s leading independent provider of specialist education for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

Your new school
Hays Education is currently working with a Excellent secondary school in Birmingham that is seeking an experienced and enthusiastic Health and Social Care teacher. This school is committed to providing high-quality education and ensuring that students have the skills they need for future success. The school offers a supportive and collaborative environment for both staff and students, with a strong focus on student well-being and academic achievement.

About the school

• The school is consistently achieving great academy results.
• There is a strong focus on STEM Subjects as well as performing arts and humanities.
• the school is known for their outstanding leadership as they are led by passionate and dedicated leadership team

Your new role
As a Health and Social Care teacher, you will be responsible for delivering engaging lessons across GCSE groups. You will plan and teach in line with the national curriculum, ensuring students are supported in achieving their best. The position for full-time, ongoing contract, where you will have the opportunity to work across the full spectrum of the Health and Social Care curriculum, with a particular focus on practical and theory-based learning.

What you'll need to succeed

• QTS (Qualified Teacher Status)
• Experience teaching Health and Social Care to GCSE students
• Strong knowledge of the UK education system and the curriculum for Health and Social Care
• The ability to differentiate lessons and Understanding students abilities and needs
• Recent experience working in a secondary school setting in the UK

What you'll get in return

• Daily rate of £120 - £270 depending on experience
• Continuous professional development and opportunities for career progression
• Access to Hays Education's range of benefits and resources
• The chance to make a impact on the lives of young learners by helping them achieve their targets

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

This opportunity is only open to people who live in the UK, specifically Birmingham.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Could your caring nature and commitment to education make a real difference in the lives of students? Do you have the passion and motivation to make a positive impact on the growth of young people with complex needs?

Become an Adult Teaching Assistant at Care First - Reeves Street part of Outcomes First Group.

£18,118.75 per annum
32.5 hours per week
Monday to Friday 9am – 4pm
Permanent; Term Time only (Terms are confirmed with the service and may not follow local times)
About the role

Care First Reeves Street is a further education provider with the plan to be registered as a college with EHCP in the coming future, caring and supporting student from the ages of 19-25 with complex care needs and SEMH needs. We look to support and prepare our students so that when they reach 25 they are able to transition from our service into a more independent life style.

As a Teaching Assistant, your responsibilities will include the preparation of learning materials, facilitation of classroom activities, and hands-on involvement, including some supervisory duties. The pupils we work with have a complex range of social, emotional, and additional needs, and supporting them appropriately is key, these will vary and the challenges faced different for each learner.

You would also provide and deliver high quality person-centered education, learning outcomes and or care support needed to service users with learning disabilities, autism, Mental Health, Behavioural support needs, Complex health, physical disabilities and or PMLD in accordance with Company policies procedures and practice standards set by the Regulatory Body.

As a valued member of our team, you will play an essential part in creating an environment where our pupils can thrive and benefit from a rich education. You will be part of a team that creates schools and classrooms that are supportive, safe, and enriching spaces for learning and personal development.

Key task areas and responsibilities:

To support and promote development of Service Users attending the ‘Skills Tank’ Provision and to meet the range of social care, Leaning and Education support needs for vulnerable adults with a broad range of needs and conditions.
To actively support the Hub Manager in the delivery of Educational and Learning through fun, meaningful session and activities always promoting a quality and professional service. Ensuring tracked appropriately on daily systems.
To give concise and accurate feedback and reports to Hub Manager on each learner’s progress so that assessments, support plans, behaviour plans and other individual information are focused and clear on support needs, learning outcomes and achievements.
To provide relevant and appropriate support to Service Users, on an individual or group basis, in order to enable them to access the curriculum and learning outcomes as independently as possible.
To ensure that the available equipment and resources are used, stored and maintained efficiently, reporting any maintenance issues to Hub Manager or Deputy Manager.
To organise the classroom, its resources, Service User groupings and displays to provide a stimulating learning situation. Leading practical, work base or enterprise sessions inline with planning and timetables for service users learning goals specific to the learning environment they access.
Essential:

Ability to work independently and as part of a team
Effective communication skills, verbal and written
Ability to record information accurately
Good organisational skills
Ability to deal with complex and challenging behaviour
Ability to demonstrate empathy
Basic IT skills
Willingness to work towards further qualifications and training as required for the role
Why join us?

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Options Autism is a leading provider of education for neurodivergent children and young adults. Our schools and homes are located across the country, providing inclusive environments in which our neurodivergent pupils are valued and supported to thrive and access the world.

Outcomes First Group

Our Vision - We believe that with a great education, every neurodivergent pupil can thrive and make their way in the world.

Our Mission - Every day we improve the lives of our pupils, their families, and local communities through a relentless focus on wellbeing and learning.

Our Promise - We are kind to ourselves and each other...We work together... and we make things happen.

Our Promise sits alongside our Vision and Mission. It describes the sort of people we are and our commitment to how we treat each other, work together, and behave.

It represents what’s truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

Family Support Worker - Grade 4

Description
We are seeking a compassionate and dedicated individual for the position of Family Support Worker - Grade 4. In this vital role, you will be responsible for providing essential support and guidance to families in need, helping them navigate various challenges and improving their overall well-being. As a Family Support Worker, you will work closely with families, children, and other professionals to assess needs, develop personalized support plans, and deliver interventions that promote positive family dynamics. Your work will involve conducting home visits, facilitating family meetings, and collaborating with social services, schools, and community organizations. You will play a key role in empowering families, equipping them with the tools and resources needed to overcome obstacles and enhance their quality of life. This is an exciting opportunity to make a meaningful impact in the lives of those you serve. If you are passionate about supporting families and have the skills necessary to foster positive relationships, we encourage you to apply for this rewarding position where your efforts will directly contribute to the stability and growth of families within our community.

Responsibilities
Provide direct support to families experiencing various challenges.
Conduct assessments to identify family needs and strengths.
Develop individualized action plans to support families effectively.
Facilitate family meetings to encourage communication and collaboration.
Coordinate with social services, schools, and community organizations.
Deliver parenting education and skill-building workshops.
Monitor progress and adjust support plans as necessary.
Document and maintain accurate records of family interactions and outcomes.
Requirements
Bachelor's degree in social work, psychology, or related field.
Proven experience in family support or social services.
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
Cultural competency and sensitivity to diverse family backgrounds.
Excellent organizational skills and attention to detail.
Willingness to travel for home visits as needed.

Hours Per Week: 22.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £15.84
Location: Birmingham, West Midlands

Should you wish to apply for this job opportunity, please send an up to date CV.

Family Support Worker - Grade 4

Description
We are seeking a compassionate and dedicated individual for the position of Family Support Worker - Grade 4. In this vital role, you will be responsible for providing essential support and guidance to families in need, helping them navigate various challenges and improving their overall well-being. As a Family Support Worker, you will work closely with families, children, and other professionals to assess needs, develop personalized support plans, and deliver interventions that promote positive family dynamics. Your work will involve conducting home visits, facilitating family meetings, and collaborating with social services, schools, and community organizations. You will play a key role in empowering families, equipping them with the tools and resources needed to overcome obstacles and enhance their quality of life. This is an exciting opportunity to make a meaningful impact in the lives of those you serve. If you are passionate about supporting families and have the skills necessary to foster positive relationships, we encourage you to apply for this rewarding position where your efforts will directly contribute to the stability and growth of families within our community.

Responsibilities
Provide direct support to families experiencing various challenges.
Conduct assessments to identify family needs and strengths.
Develop individualized action plans to support families effectively.
Facilitate family meetings to encourage communication and collaboration.
Coordinate with social services, schools, and community organizations.
Deliver parenting education and skill-building workshops.
Monitor progress and adjust support plans as necessary.
Document and maintain accurate records of family interactions and outcomes.
Requirements
Bachelor's degree in social work, psychology, or related field.
Proven experience in family support or social services.
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
Cultural competency and sensitivity to diverse family backgrounds.
Excellent organizational skills and attention to detail.
Willingness to travel for home visits as needed.

Hours Per Week: 22.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £15.84
Location: Birmingham, West Midlands

Should you wish to apply for this job opportunity, please send an up to date CV.

Family Support Worker - Grade 4

Description
We are seeking a compassionate and dedicated individual for the position of Family Support Worker - Grade 4. In this vital role, you will be responsible for providing essential support and guidance to families in need, helping them navigate various challenges and improving their overall well-being. As a Family Support Worker, you will work closely with families, children, and other professionals to assess needs, develop personalized support plans, and deliver interventions that promote positive family dynamics. Your work will involve conducting home visits, facilitating family meetings, and collaborating with social services, schools, and community organizations. You will play a key role in empowering families, equipping them with the tools and resources needed to overcome obstacles and enhance their quality of life. This is an exciting opportunity to make a meaningful impact in the lives of those you serve. If you are passionate about supporting families and have the skills necessary to foster positive relationships, we encourage you to apply for this rewarding position where your efforts will directly contribute to the stability and growth of families within our community.

Responsibilities
Provide direct support to families experiencing various challenges.
Conduct assessments to identify family needs and strengths.
Develop individualized action plans to support families effectively.
Facilitate family meetings to encourage communication and collaboration.
Coordinate with social services, schools, and community organizations.
Deliver parenting education and skill-building workshops.
Monitor progress and adjust support plans as necessary.
Document and maintain accurate records of family interactions and outcomes.
Requirements
Bachelor's degree in social work, psychology, or related field.
Proven experience in family support or social services.
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
Cultural competency and sensitivity to diverse family backgrounds.
Excellent organizational skills and attention to detail.
Willingness to travel for home visits as needed.

Hours Per Week: 22.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £15.84
Location: Birmingham, West Midlands

Should you wish to apply for this job opportunity, please send an up to date CV.

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be positively impacting residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.