Total 1,642 Customer Service job vacancies in Manchester, Greater Manchester, M60 0AG

Company: Service Care Solutions
Trust: Greater Manchester NHS Foundation Trust
Location: Royal Bolton Hospital, Farnworth, BL4

Position: Mental Health Practitioner
Specialisation: CAMHS

Shift Pattern: Full-time
Pay Rate: Day £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Conduct comprehensive mental health assessments for children and young people, evaluating emotional, behavioural, and psychological issues.
• Respond to mental health crises, including self-harm, suicidal ideation, or severe emotional distress.
• Develop and implement safety plans to protect at-risk children and adolescents.
• Provide follow-up support and monitor progress to ensure the child's mental health needs are being met over time.

Qualifications and Requirements:

• Fully enhanced valid DBS
• Must have NMC registration.
• Must have CAMHS experience.

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Company: Service Care Solutions
Trust: Greater Manchester NHS Foundation Trust
Location: Chorlton House, Manchester Road, M21

Position: Mental Health Practitioner
Specialisation: Early Intervention Team

Shift Pattern: Full-time
Pay Rate: Day £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Conduct comprehensive developmental assessments to identify a child's strengths and areas of concern.
• Evaluate cognitive, motor, language, social-emotional, and adaptive development.
• Offer guidance and training to parents and caregivers to help them support their child's development at home.

Qualifications and Requirements:

• Fully enhanced valid DBS
• Must have HCPC / NMC registration.
• Must have early intervention experience
• Minimum 3 years' post registration clinical experience

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Senior Care Assistant (Days) based at Handsworth, Bowdon

Available Hours:

Permanent - Full Time - 39 hours per week.

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

For more information about the role please review the attached job description.

Pension, 28 days holiday (inc. bank holidays), Life Assurance, Discount Scheme, free uniform and DBS provided

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Cycle2Work salary sacrifice scheme.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Job Advertisement: PIP2 Police Staff Investigator - Operation Olympos
Location: Fully Remote
Rate of Pay: £22.41 per hour
Job Type: Full-time
We are seeking experienced and qualified PIP2 Investigators to join Operation Olympos, a high-profile criminal investigation into Perjury and Perverting the Course of Justice. This investigation stems from the Post Office Horizon scandal, the most widespread miscarriage of justice in British legal history, where over 700 sub-postmasters were wrongfully prosecuted between 2001 and 2017.
The Role:
As a Police Staff Investigator, you will be part of a skilled team reviewing case material, creating detailed reports, timelines, and other investigative documents. You will engage with witnesses and individuals involved in the investigation, utilising advanced investigative interview techniques to contribute to this large-scale, SIO-led inquiry. The work will be conducted using the HOLMES system and will require in-depth research into corporate knowledge and system defects.
Key Responsibilities:

• Review materials and produce comprehensive reports and timelines.
• Investigate corporate and individual knowledge related to the Horizon system's bugs, errors, and defects.
• Conduct investigative interviews with witnesses and other individuals involved in the case.
• Work closely with a national team of detectives and investigators to ensure the thorough progression of the investigation.

Requirements:

• Accredited PIP2 Investigator with relevant qualifications.
• Experience with the HOLMES system and conducting complex investigations.
• Excellent communication, organisational, and investigative skills.
• Willingness to engage in both regional and national investigations as required.

How to Apply:
If you are a qualified PIP2 Investigator ready to contribute to this important investigation, please send your CV to Lewis Ashcroft at lewis.ashcroft@servicecare.org.uk.

Senior Accountant - Adult Social Care

Richmond and Wandsworth Better Service Partnership have an exciting opportunity for an enthusiastic Senior Accountant to join the Finance Team in the Adult Social Care and Public Health Directorate.This permanent position is well suited to an individual who is either a part qualified accountant or studying towards an accounting qualification with experience of working in a business partnering or a management accounting role in a complex environment.

On a day to day a basis, the Senior Accountant will provide support to the Directorate Management Team and Budget Holders on all financial matters including budgets, efficiency programmes, value for money and management reporting. The post holder will also support the Finance Manager and Assistant Director Director of Finance - Adult Social Care and Public Health Assistant Directorto deliver the Directorates objectives of promoting independence, choice, health and wellbeing of the local populations through strengths-based approaches

In this role you will support development and delivery of excellent finance services within the Adult Social Care and Public Health Directorate, ensuring the best use of limited financial resources, providing the insight and support needed to manage and monitor complex demand led budgets

This is a unique opportunity, working within a shared staffing arrangement which supports two sovereign councils, covering Inner and Outer London areas and serving half a million residents

About you

You will play a pivotal role in the Directorate’s ambitious transformation programme, which aims to restore services and to take learning from the Pandemic to transform adult social care services, creating efficient and sustainable change that improves outcomes for our residents

You will be a flexible thinker, enjoy new challenges, have good analytical and communication skills, be equally able to work individually and as part of a team.You will be able to gather, analyse and present complex financial data and information from a range of sources to a varied audience.You will have an ability to prioritise your own work, taking into account both team and organisational requirements and be able to negotiate and resolve complex problems.

The Finance Team is an extremely supportive, collaborative team where effective communication is essential, commitment to providing a quality service is expected and new ideas for improvements are welcomed. For more information about this role please see the job description and person specification

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home. We are currently working flexible, splitting our time in the office and working from home

We also offer a generous holiday allowance of 40 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities. In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

Closing Date:12th November 2024

Shortlisting Date:15th November 2024

Interview Date:21st November 2024

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.This campaign is anonymised.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range ofbenefitsdesigned to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Objective of role

Are you a talented, motivated, and enthusiastic accountant with experience of working in Local Government?This role will provide you with the opportunity to take responsibility for leading our Finance Management team to deliver a high quality and responsive finance business partnering service to the Adult Social Care and Public Health directorate.

This is a great opportunity for a collaborative, experienced Local Authority finance professional and preferably Adult Social Care experience, to join our team and help take our support service to the next level.

Working to the Assistant Director of Finance – Adult Social Care and Public Health you will have the opportunity to influence the direction of the finance business partnering offer to the directorate. You will support our staff to adapt and make the continuous improvements needed to transform Adult Social Care, working collaboratively to deliver high quality finance information supporting the directorate achieve the efficiencies needed to enable our services to flourish.

You will be joining a supportive team with a commitment to striving to provide the highest quality of service at the lowest attainable cost.

About the role

Leadership and Management: You will lead by example and manage the Financial Management team within the Adult Social Care and Public Health directoratewith the primary aim of delivering an outstanding finance business partnering service.

Regulatory Compliance: You will be able to demonstrate a thorough understanding and knowledge of legislation affecting local government finance and service delivery including legislation affecting Adult Social Care Services.

Experience: You will have proven experience of advising and supporting senior managers on key strategic matters relating to finance including undertaking complex financial calculations, options appraisals, sensitivity analysis and variance analysis.

Communication: You will connect better possessing excellent communication skills with an ability toexplain and accurately present complex financial information that non-financial professionals can understand and have confidence in.

Performance Management: You will embrace difference and think bigger to drive the team to deliver continuous improvement to ensure that reliable and robust financial information is provided to support decision making and financial reporting.

Professional Development: Embracing opportunities for personal and professional growth in an ever-changing environment, you will foster a culture of ongoing learning within the service.

Essential Qualifications, Skills and Experience

• CCAB qualified or have relevant experience in an accounting role in local government preferably within Adult Social Care.
• Strong leadership skills with the ability to inspire and motivate others.
• Effective communication and interpersonal skills.
• Commitment to maintaining and improving the quality of services provided.
• Experience of providing advice to secure effective delivery and value for money across the directorate and communicate complex financial issues to all levels of the organisation.
• Ability to work to deadlines and prioritise tasks to deliver on service goals and ambitions is a must
• Proficient IT skills to use spreadsheets, financial systems and other relevant packages for analysis and presentation.

Closing Date:7th November 2024

Shortlisting Date:8th November 2024

Interview (including assessment)Date:18th November 2024

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.This campaign is anonymised.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range ofbenefitsdesigned to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

At Capital City College Group (CCCG) we are dedicated to transforming lives through exceptional education and training. Our focus is providing our learners with the skills to be successful in their futures, whether that is continuing in education through higher education, or an apprenticeship, or supporting them into a higher-level job.

About us:

Capital City College Group is the largest college group in London, recently rated as Good by Ofsted with Strong for skills on the new enhanced inspection framework. Our colleges include City and Islington College, Westminster Kingsway College, and The College of Haringey, Enfield and North East London. We are committed to success through equality and diversity.

About the role:

Capital City College Group is seeking to appoint a Learning Support Assistant to work at City and Islington College. Reporting to the ALS Manager, you will be a key member of the College's ALS Team.

In this role you will work with the ALS team and teaching staff to support learners with learning difficulties and/or disabilities (including emotional and/or behavioural difficulties) within the Campuses. You will differentiate and facilitate learning according to the learner need. You will be working with small groups, 1:1 and as floating support.

About you:

To be successful in this role, the successful candidate will need to possess all or most of the following:

* A good general level of education with a GCSE English and Maths to C or above.
* Experience and proven success in providing learning support to students with learning difficulties and/or disabilities in an educational setting.
* Experience and flexibility in providing a range of support needs, including 1:1, in class and group support, and ability to differentiate to these different support modes.
* An understanding and commitment to the College policy on Equality of Opportunity and a willingness to promote these in all aspects of the work
* Experience of working with learners with learning/behavioural difficulties and disabilities aged 14 and up.
* To be familiar with Safeguarding and the SEND Code of Practice

At CCCG we are committed to equality, diversity and inclusion in all our activities for everyone who learns and works here. We respect and value differences and welcome applications from candidates from all backgrounds. We create a safe and trusting professional environment where people are treated well and equally.

We are committed to safeguarding and protection of young people and adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check.

Our values Respect, Aspiration, Collaboration and Opportunity are the key ideas and principles that people within our organisation and our partners believe are important. They sum Our Purpose: why we do what we do, and Our Approach: how we go about our work.

We reserve the right to close this vacancy if we receive sufficient application for the role. Therefore, if you are interested, please submit your application as early as possible.

At Capital City College Group (CCCG) we are dedicated to transforming lives through exceptional education and training. Our focus is providing our learners with the skills to be successful in their futures, whether that is continuing in education through higher education, or an apprenticeship, or supporting them into a higher-level job.



About us:

Capital City College Group is the largest college group in London, recently rated as Good by Ofsted with Strong for skills on the new enhanced inspection framework. Our colleges include City and Islington College, Westminster Kingsway College, and The College of Haringey, Enfield and North East London. We are committed to success through equality and diversity.



About the role:

Capital City College Group is seeking to appoint a Learning Support Assistant to work at Westminster Kingsway College. Reporting to the ALS Manager, you will be a key member of the College's ALS Team.



In this role you will work with the ALS team and teaching staff to support learners with learning difficulties and/or disabilities (including emotional and/or behavioural difficulties) within the Campuses. You will differentiate and facilitate learning according to the learner need. You will be working with small groups, 1:1 and as floating support.



About you:

To be successful in this role, the successful candidate will need to possess all or most of the following:



* A good general level of education with a GCSE English and Maths to C or above.
* Experience and proven success in providing learning support to students with learning difficulties and/or disabilities in an educational setting.
* Experience and flexibility in providing a range of support needs, including 1:1, in class and group support, and ability to differentiate to these different support modes.
* An understanding and commitment to the College policy on Equality of Opportunity and a willingness to promote these in all aspects of the work
* Experience of working with learners with learning/behavioural difficulties and disabilities aged 14 and up.
* To be familiar with Safeguarding and the SEND Code of Practice



At CCCG we are committed to equality, diversity and inclusion in all our activities for everyone who learns and works here. We respect and value differences and welcome applications from candidates from all backgrounds. We create a safe and trusting professional environment where people are treated well and equally.



We are committed to safeguarding and protection of young people and adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check.



Our values Respect, Aspiration, Collaboration and Opportunity are the key ideas and principles that people within our organisation and our partners believe are important. They sum Our Purpose: why we do what we do, and Our Approach: how we go about our work.



We reserve the right to close this vacancy if we receive sufficient application for the role. Therefore, if you are interested, please submit your application as early as possible.



Closing Date: 3rd November 2024

Interview Date: TBC

At Capital City College Group (CCCG) we are dedicated to transforming lives through exceptional education and training. Our focus is providing our learners with the skills to be successful in their futures, whether that is continuing in education through higher education, or an apprenticeship, or supporting them into a higher-level job.



About us:

Capital City College Group is the largest college group in London, recently rated as Good by Ofsted with Strong for skills on the new enhanced inspection framework. Our colleges include City and Islington College, Westminster Kingsway College, and The College of Haringey, Enfield and North East London. We are committed to success through equality and diversity.



About the role:

Capital City College Group is seeking to appoint a Learning Support Assistant to work at our Alexandra Centre. Reporting to the ALS Manager, you will be a key member of the College's ALS Team.



In this role you will work with the ALS team and teaching staff to support learners with learning difficulties and/or disabilities (including emotional and/or behavioural difficulties) within the Campuses. You will differentiate and facilitate learning according to the learner need. You will be working with small groups, 1:1 and as floating support.



About you:

To be successful in this role, the successful candidate will need to possess all or most of the following:



* A good general level of education with a GCSE English and Maths to C or above.
* Experience and proven success in providing learning support to students with learning difficulties and/or disabilities in an educational setting.
* Experience and flexibility in providing a range of support needs, including 1:1, in class and group support, and ability to differentiate to these different support modes.
* An understanding and commitment to the College policy on Equality of Opportunity and a willingness to promote these in all aspects of the work
* Experience of working with learners with learning/behavioural difficulties and disabilities aged 14 and up.
* To be familiar with Safeguarding and the SEND Code of Practice



At CCCG we are committed to equality, diversity and inclusion in all our activities for everyone who learns and works here. We respect and value differences and welcome applications from candidates from all backgrounds. We create a safe and trusting professional environment where people are treated well and equally.



We are committed to safeguarding and protection of young people and adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check.



Our values Respect, Aspiration, Collaboration and Opportunity are the key ideas and principles that people within our organisation and our partners believe are important. They sum Our Purpose: why we do what we do, and Our Approach: how we go about our work.



We reserve the right to close this vacancy if we receive sufficient application for the role. Therefore, if you are interested, please submit your application as early as possible.



Closing Date: 3rd November 2024

Interview Date: TBC

1:1 Specialist LSA Dates: Required 18th November
Salary: Scale 5 (Point 11 £29,583-Point 15 £31,440 FTE – pro rata actual pay approx. £23,075-£24,523)
Contract type: Full time 8:30 to 3:40 (32.5 hrs a week, 39 weeks a year – Term time only)
Contract term: Fixed term – until 31st July 2025 (in the first instance)Strand on the Green Juniors is a vibrant three form entry school with a SEND resource base for children with ASC. Situated close to the river in an attractive part of Chiswick, Strand on the Green Junior School is a successful school looking for a 1 to 1 LSA to support individual children with a neurodiverse profile working both inside the classroom and in a quiet learning space. The successful candidate will be passionate about helping students who are neurodiverse accessing mainstream education. Candidates should ideally be qualified to at least NVQ level 2/NNEB or equivalent and be experienced in working with neuro diverse children. The post will initially be supporting children 1:1 and is temporary in the first instance. The post will have an element of lunchtime supervision and there is the option to add on a position at our wrap around care facility Cygnet Club 3 days a week at an hourly rate of £13.78 for the right candidate. This is a fixed term position until 31st July 2025. We will offer you: • A strong, supportive leadership team that encourages initiative
• A great team spirit and the support of hard working and enthusiastic colleagues
• Diverse and sparky children from great families
• A fantastic, easily accessible location by the river in ChiswickStrand on the Green Junior School is fully committed to safeguarding and promoting the welfare of children and young people and the successful applicants will be subject to an enhanced Disclosure and Barring Service check. For an application pack, please contact the school office preferably by email or by telephone . Closing date is 3rd October 2024.

Service Manager - Bolton

Salary - Up to £45,000 Basic + Bonus

Days - Monday - Friday, 8:30am - 5pm

Ref - OC19034

We have a new job vacancy available for a Service Manager / Aftersales Manager in Bolton. This role suits a confident, driven and proven Service Manager, who is looking for a long-term career filled with progression opportunities and fantastic earning potential. My client is one of the UK's leading main dealer groups and they're rapidly growing, making it the perfect time to join. If you're a Service / Aftersales manager currently on the lookout, then apply now!

Service Manager Benefits:

• Excellent Bonus opportunities
• Career progression and development opportunities
• Employee Discounts
• Company Pension

Service Manager Role:

• You will be managing a Service department with a team of experienced Vehicle Technicians, Service Advisors, Administration, Parts department and drivers.
• Smooth and efficient running of the service department
• Controlling spend and overseeing department budgets
• Drive customer service
• Monitoring KPIs
• Driving the team, support and training
  

Service Manager Requirements:

• Must have atleast 2+ years experience as a Service / Aftersales Manager
• Strong Management & Interpesonal skills
• Full UK driving license

Octane Recruitment

Consultant - Al-amin Abiru

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Join us as a Customer Service - Personal Banker in Manchester

• You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
• We’ll look to you to proactively find ways to continually enhance our customer banking experience
• We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

What you'll do

As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

• Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
• Completing general banking requests such as payments, balance enquires and transfers
• Helping customers to understand the different ways they can bank with us and the range of services we can offer
• Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

The skills you'll need

To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

• A passion for customer service and strong attention to detail
• The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
• Strong interpersonal skills and the ability to work well as part of a team
• The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours

• Full time – 35 hours
• 6 month fixed term contract
• You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

How we'll reward you

Salary: £24,750 per year (pro rata for hours worked)

You’ll join on a competitive salary of £24,750 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Join us as a Marketing Lead within our Customer Migration Programme

• For a strategic and creative thinker, this is a valuable opportunity to develop your communication and leadership skills
• You’ll be leading a team in supporting the creation of customer communications and activity, including mandatory communication, to support a strategically important customer migration programme
• Joining a collaborative and influential team in a fast moving environment, you can expect lots of variety and great visibility for you and your work

What you'll do

This role will see you representing our Marketing function in key stakeholder discussions as a trusted adviser. You'll be developing relationships with key stakeholders across the the customer migration programme and with the wider delivery teams. You’ll need to develop customer communication strategies that balance customer needs with priorities of the business, making sure that our regulatory requirements are met through effective planning and prioritisation.

As well as this, you’ll be:

• Understanding the priorities, aspirations and migration plan commitments of the customer migration programme in order to turn them into strategies and measurable goals
• Delivering against the communications and marketing brief, at all stages of the communication development
• Working with our strategic partners to make sure our activity reflects leading thinking and best practices
• Making sure all communications, especially regulatory/mandatory ones, are in customer language and optimise the customer’s experience

The skills you'll need

We're looking for someone with strong customer communications experience in designing strategies and tailoring approaches for different customer groups. Along with great networking and influencing skills, you'll need a proven ability to build relationships with senior leaders and work collaboratively on complex customer migration initiatives that add value and support customer, business and regulatory priorities.

You’ll also need:

• Budget management experience
• Knowledge of CCA Consumer Duty principles and FCA rules and regulations
• A high level of drive and a personal commitment to success
• Strong experience leading a team in the pursuit of shared objectives
• Experience of contributing to business discussions that drive decisions
• Knowledge and application of customer communication strategies, targeting and practices

Join us as a Data Analyst

• Take on a new challenge in the Operations Centre of Excellence where you’ll manage the analysis of complex bank, franchise and function data to identify business issues and opportunities
• You’ll support the five year strategic vision for Operations and help us transform the operational capability across the bank
• This is a hands on role in which you'll hone your data analysis expertise and gain valuable experience in a dynamic area of our business

What you'll do

As a Data Analyst, you'll play a key role in supporting the delivery of high quality business solutions. You’ll be performing data extraction, storage, manipulation, processing and analysis, alongside developing and performing standard queries to ensure data quality and identify data inconsistencies and missing data.

We’ll look to you to provide high quality analytical input to help develop and implement innovative processes and resolve problems across the bank.

Day-to-day, you’ll be:

• Collecting, profiling and mapping appropriate data to use in defining new solutions for operations as well as for ongoing data activities
• Managing our Operations Analysis tool to include quarterly data refreshes
• Interpreting customer needs and turning them into functional or data requirements and process models
• Building and maintaining collaborative partnerships with key business stakeholders

The skills you'll need

We’re looking for someone with experience of using data analysis tools and delivering data analysis in an operations function. It’ll be ideal if you have experience of producing data visualisation for senior leaders enabled by great presentational skills to support delivery to key stakeholders.

We’ll also look for:

• An in-depth understanding of the interrelationships of data and multiple data domains and familiarity working with a broad range of data such as Operational, Technology, Finance and HR
• Significant experience with Tableau Explorer and familiarity with Snowflake and Power BI
• The ability to organise and analyse data to create business insights, present the outputs to business and interpret data sets to answer questions and solve problems
• Excellent communication and interpersonal skills and experience of engaging senior stakeholders