Total 4,433 Customer Service job vacancies in London, ec1v 9nr

Do you have a passion for football and sport? Our client are top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is why they have all-weather 5-a-side arenas just like Europe’s top clubs!

We are currently looking to recruit an assistant manager for our clients leading football centre operation. This full time 40 hours a week position.

Responsible for

Assisting with the day-to-day management of the entire complex and supervision of all staff. The position entails working a flexible shift pattern to provide management cover at all times.

Purpose of Job

To provide a quality, effective and efficient service to users of our clients facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities. Work with the general Manager to develop & execute operational & sales plans to promote operational excellence and maximise income potential.

The Candidate

The ideal candidate will have the following:

· Excellent interpersonal and communication skills – you will need to build a good rapport with customers, team captains, local schools and football coaches.

· Organisation and management skills– you will be responsible for a range of internal staff from reception to referees, as well as working towards sales targets.

If you are currently the assistant manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club – this could be the role for you!!

Hours: 35 hours per weekShift Pattern: Monday to Sunday Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?Are you a people person who can strike up a conversation with anyone?Do you want to finish work knowing you’ve made real a difference to someone’s life?If this sounds like you – we’ve got the perfect match! As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy. Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector. Our Care Workers:• Are paid by the hour, not by the job. £13.81 per hour, full time equivalent £25,203.32 per annum (based on working 35 hours per week)• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan* • Will be supported to achieve relevant qualifications • Can join our Extra Care Academy - support and training to progress into management Is it for me?You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes. All you need is:• To be kind and friendly• Good written and verbal English communication skills• Commitment to undertake necessary further training• A genuine desire to help people• Reliability and flexibility• The ability to use your initiative• To remain calm under pressureAbout the roleEveryone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives. Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include: • Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.• Making meals, drinks and snacks where necessary.• Encouraging and enabling residents to follow agreed care plans.• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress. The benefitsAt Housing 21 we’re proud to be bucking the trend as a care provider; not only do we pay at least 10 percent more than the National Living Wage, but we offer a range of impressive benefits including:• Holiday Pay• Occupational Sick Pay• Occupational Maternity Pay• Health Cash Plan* • Blue Light Card (offering discounts across retail, hospitality and leisure)• Car Lease Scheme• Cycle to Work Scheme• Uniform provided • Employee Assistance Programme• 50p hourly enhancement for all Level 2 • Training and development to fulfil your career aspirations An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.*Health Cash Plan funded for those working a minimum of 10 hours per week on a guaranteed hour contract.Closing Date for applications 17 November 2024Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

The Senior Governance Secretariat Officer will play a critical role in ensuring effective governance and decision-making within the NHS’s Federated Data Platform programme. This position involves planning and managing meetings, creating briefing packs, maintaining action logs, and liaising with stakeholders to drive progress between governance meetings.
• Hybrid role with flexibility for home working, alongside monthly visits to the NHS office at its new location.
• Band 7, ranging from £46,148 to £52,809, dependent on experience.
• Full-time, permanent position (37.5 hours per week).
• Forward planning and preparation for all governance meetings, including creating briefing packs and chair briefings.
• Manage action logs and follow up on action points between meetings to ensure progress.
• Provide expert secretariat support, including minute-taking and distributing meeting outcomes.
• Liaise with internal and external stakeholders to ensure effective communication and governance processes.
• Support the development of governance strategies and maintain the Terms of Reference for key groups.

The role is within NHS England’s Data and Analytics Directorate, which is driving transformation to improve the use of data in health and care. You’ll be working with the Federated Data Platform, a system designed to integrate data across Trusts and Integrated Care Boards to improve patient care and operational efficiency. The FDP connects systems that don’t usually communicate, enhancing care coordination and data-driven decision-making.

The Governance Secretariat Officer will:
• Plan and organise governance meetings, ensuring all necessary materials, such as briefing packs, are prepared in advance.
• Manage action logs, ensuring follow-up and progress between meetings.
• Act as secretariat for meetings, recording minutes, and disseminating outcomes.
• Develop and maintain governance strategies, ensuring governance processes are adhered to.
• Work closely with internal and external stakeholders to support effective governance practices.
• Maintain accurate Terms of Reference for key governance groups.

Essential Skills & Experience:
• Significant experience in coordinating projects and managing governance processes.
• Proven ability to handle complex meetings and senior stakeholders.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Experience in minute-taking and maintaining detailed records.
• Excellent communication skills, engaging with diverse stakeholders

Desirable Experience:
• Experience in healthcare or the public sector, ideally within the NHS.
• Familiarity with governance practices in the public sector.

Qualifications:
• Educated to degree level in a relevant subject or with equivalent experience.
• Postgraduate qualifications in governance or project management are desirable.

Next Steps:

We value independent thinking and risk-taking. We believe that every team member should have the opportunity to contribute and share their ideas. Our culture encourages a healthy work-life balance, and we strive to create an enjoyable and supportive working environment.

Visit our website at www.ardengemcsu.nhs.ukto learn more about who we are and apply.

Note: We are not sponsoring this position, so applicants must be UK residents.


This advert closes on Thursday 7 Nov 2024

Proud member of the Disability Confident employer scheme

Systems Tooling and Process Officer will play a pivotal role in enabling the NHS to become increasingly data-driven over the next decade. This position involves overseeing the use of key tools such as Jira, Confluence, and SharePoint, developing Standard Operating Procedures (SOPs), and leading the coordination of training and development activities within the programme.
• Hybrid role with flexibility for home working, alongside monthly visits to the NHS office at its new location.
• Band 7, ranging from £46,148 to £52,809, dependent on experience.
• Full-time, permanent position (37.5 hours per week).
• Oversee the use of Jira and Confluence to ensure consistency and standardisation across NHS programmes.
• Develop and maintain SharePoint sites and SOPs for tooling processes.
• Act as the main point of contact for programme tooling and systems, providing expert advice and addressing queries.
• Coordinate training and development activities across teams, ensuring the effective use of systems and tools.
• Contribute to strategic planning for team projects, supporting performance improvement and governance strategies

You will be part of NHS England’s Data and Analytics Directorate, which is leading the transformation to improve data use across health and care. The Federated Data Platform connects systems across Trusts and Integrated Care Boards, enhancing data integration and improving patient care. By helping standardise data processes, you will contribute to better decision-making, improved care coordination, and a more efficient NHS.

The Tooling and Process Officer will:
• Manage the use of Jira, Confluence, and SharePoint within the programme, ensuring processes are efficient and standardised.
• Develop SOPs for the use of programme tooling and oversee the documentation process.
• Provide expert guidance to users of tooling and systems, resolving queries and improving overall functionality.
• Lead the coordination of training initiatives to ensure all staff are proficient in the use of programme tools.
• Contribute to performance improvement by supporting the strategic planning of projects and governance initiatives.

Essential Skills & Experience:
• Extensive experience using Jira, Confluence, SharePoint, and MS Project across various programmes.
• Strong track record of developing formal SOPs and delivering training on programme tools.
• Excellent analytical skills, with the ability to troubleshoot and resolve complex system issues.
• Knowledge of project management methodologies, including PRINCE2.
• Strong communication skills, with the ability to convey complex information to stakeholders at all levels.

Desirable Experience:
• Experience working in a healthcare environment, ideally within the NHS.
• Familiarity with product development environments and system integration.

Qualifications:
• Educated to degree level in a relevant subject or with equivalent experience.
• Postgraduate degree or relevant project management certifications are desirable.

Next Steps:

We are looking for individuals who are independent thinkers and willing to take risks. We believe in a collaborative work culture that allows all team members to share their ideas and contribute. We also promote a healthy work-life balance and strive to create a supportive working environment.

Visit our website at www.ardengemcsu.nhs.ukto learn more about who we are and apply.

Note: We are not sponsoring this position, so applicants must be UK residents.




This advert closes on Thursday 14 Nov 2024

Proud member of the Disability Confident employer scheme

For more information and to arrange an informal visit please contact; Joan Bagunu Senior Sister 0208 7258123 Email Joan.bagunu@stgeorges@nhs.uk

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

• We are looking for an enthusiastic, well-motivated and caring person to work in our modern and well-equipped Rapid Diagnostic Department to work within an interdisciplinary team of nursing, medical, paramedical and clerical staff, under the supervision of a registered nurse to provide quality patient services and assistance to meet health care needs.
• The Outpatient Department consists of a variety of outpatient clinics providing diagnostic and therapeutic outpatient care to the local community. The nursing service provides support for over 70 visiting clinicians from St Georges Trust to provide the full range of surgical and medical clinics.
• The post holder will be expected to work in all specialities within the department based both at the Nelson Health Centre and St Johns Therapy Centre but is expected to be assigned to all sites within STG.
• Assistance and supporting registered nurses and clinicians in clinic, chaperoning, recording vital signs (Escalation of EWS scores to NIC), Height, weight, urinalysis, venepunture etc
• Participate with monthly audits.
• To perform patient observations e.g. temperature, pulse, blood pressure, respiration, urine testing, fluid balance charts, height & weight and to record these correctly in the patient’s records, reporting any abnormality or change in these to a qualified nurse.
• To demonstrate an awareness of the importance of patient confidentiality and ensure a safe and secure environment at all time.
• To assist the ward team to keep the ward/clinical area tidy, including storage cupboards, sluice, equipment, and treatment rooms.

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

For more information and to arrange an informal visit please contact;

Joan Bagunu – Senior Sister

0208 7258123

EmailJoan.bagunu@stgeorges@nhs.uk


This advert closes on Monday 4 Nov 2024

Proud member of the Disability Confident employer scheme

Would you like a rewarding role with a multi award-winning care company? We are seeking a Registered General Nurse to lead our team of care workers, providing exceptional care for our residents. You will be working in a vibrant community, providing nursing support to older people and people with dementia.

This post is working 40.25 hours per week on night shifts from 8pm, which will include some weekends. Shifts work on a 2 week rolling rota of 4 days in week 1 and 3 shifts in week 2.

What you’ll be doing:

Managing a team of carers, you’ll play a vital role in ensuring we deliver an exceptional level of care for our residents. You’ll plan and monitor care which promotes the emotional, physical, and social wellbeing of every individual we look after. Some of your duties will include:

Preparation of care plans to meet individual needs
Overseeing drug storage, administration, ordering and recording
Appropriate assessment and induction of staff and residents
Deputising in absence of senior manager

What we are looking for:

Experience leading an effective and motivated team within the health or social care sector, demonstrating evidence of promoting best practice in Safeguarding adults.
RGN or RMN, registered with NMC
Good communication, literacy, and numeracy
Active practice of administering medicine & understanding of regulations
Able to work in accordance with National Care Standards and GSCC Code of Conduct

Proud member of the Disability Confident employer scheme

We have an exciting opportunity for a Care Home Administrator to join our team.

You will provide a first-class customer service to all visitors to the care home and maintain high levels of visitor/employee/resident satisfaction. Reporting to the Senior Administrator this post supports the reception and administration team with all relevant and necessary administration for the care home.

This post is working Monday to Friday, 36.25 hours per week and fixed term for 6 months.

What you will be doing:

• Supporting the Senior Administrator in undertaking specific administrative tasks to ensure the smooth operation of the home in line with policies and procedures.
• Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
• Ensuring all visitors to the home are given appropriate information in a courteous and timely fashion to agreed standards.
• Monitoring the CCTV operations on the site to ensure security is maintained.
• Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards.
• Inputting data onto systems to set timescales and accuracy.

What you will need:

• Experience working in professional administration departments or in a similar role.
• Business Management/Administration or similar qualifications.
• Excellent interpersonal skills.
• Ability to maintain confidentiality, both with company information and staff information.
• Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
• Self-motivated and with a desire to improve systems within the business.
• Be a Team player.
• Ability to work under pressure and do multiple tasks.
• Commercial awareness and can-do attitude.
• Can do attitude.

Proud member of the Disability Confident employer scheme

Job Title: SEND Learning Support Assistant
Location: Hackney
Salary: £90 - £100 per day
Hours: Full-time, Monday to Friday

Are you passionate about supporting children with special educational needs?

We have rewarding opportunities for dedicated SEND Learning Support Assistants to join our team in primary and secondary schools across Hackney.

You'll become an essential part of a welcoming and inclusive educational community, supporting students with special educational needs and helping them to thrive.
- Provide one-to-one support to students with SEND, both within and outside the classroom setting.
- Implement individual education plans (IEPs) and support behaviour management strategies.
- Create a positive, inclusive learning environment where all students feel respected and encouraged.
- Work collaboratively with teachers, parents, and other professionals to tailor learning strategies to individual student needs.
- Assist students with daily activities, personal care, and mobility as needed.
- Keep accurate records of student progress and engagement.
- Prior experience working with children or young people with SEND is essential.
- Excellent communication and interpersonal skills.
- Empathy, patience, and a genuine commitment to supporting students with SEN.
- Ability to work effectively as part of a team.
- Positive attitude with the flexibility to adapt to individual student needs.
- Relevant qualifications in education or SEN support are beneficial but not required.
- Referral bonus for introducing successful candidates.
- Access to ongoing professional development and training.
- Supportive, collaborative working environment.
- Opportunity to make a meaningful impact on the lives of students with SEN.

If you're committed to fostering an inclusive learning environment and meet the above criteria, we would be delighted to hear from you. To apply, please submit your CV along with a brief cover letter detailing your experience and interest in this role.

This role is for anyone who has previous managerial experience within adult care services that specialise in learning disabilities.

Your new company
Join a leading care organisation dedicated to continuous improvement and quality in service delivery. Our client focusses on enhancing the lives of those they support, while fostering a collaborative and engaging work environment. As a key player in the team, you will contribute to their mission of providing exceptional services aligned with their values.

Your new role
As a Service Improvement Officer, you will work closely with operational managers and teams to identify areas for improvement across various adult services, and implement effective strategies. Your responsibilities will include developing improvement plans, supporting staff, and ensuring adherence to organisational policies and legal requirements. You will act as a vital link between services and the quality team, proactively addressing concerns and highlighting best practices.

What you'll need to succeed
To excel in this role, you will need:
A proven background in managing high-quality adult care services.
Excellent communication and presentation skills.
Strong leadership abilities with a proactive approach to problem-solving.
Good planning skills and the capacity to work autonomously.
Collaboration skills and a calm, measured approach.
Experience with quality monitoring systems, both written and online.
Proficiency in IT, including Office 365.
A creative, positive mindset with flexibility.
A commitment to training, development, and mentoring.

What you'll get in return
In return for your expertise and dedication, you will receive:
A competitive salary and benefits package.
Opportunities for professional development and career growth.
A supportive and inclusive work environment.
The chance to make a significant impact on the lives of vulnerable individuals.
Flexibility with working arrangements, including the possibility of out-of-hours services.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Best Connection are currently recruiting experienced Service Technicians in and around the Feltham area on behalf of a high-end tool manufacturer.

Your role would be working as a service technician in their repair centre, helping to diagnose and repair a variety of tools.

Responsabilities:
-Providing telephone support for technical, product & application usage to both internal staff.
-Repair of all tools, electrical, cordless & petrol in a timely manner.
-Achieving company targets/KPI’s
-Advising customers of repairs, quote and maintain contact with customer to maintain good customer care and prevent backlogs.
-Assist with any other duties that may be required.

Shift Pattern:

Monday to Friday - 8am-4:30pm

Why you will love working here:

Great working environment
Competitive Pay
PPE Provided
Possible permanent contract

What we are looking for:
-Candidates must have proven experience from either a mechanical or technical background
-Due to location candidate needs to drive
-Good attitude to work with a desire to progress.
- Someone who can be reliable & Punctual

Proud member of the Disability Confident employer scheme

Gas Engineer Domestic Service and Breakdown
40k salary, Typical earnings 50k.
VW van, large company benefits
Based in SE London
Interview and start ASAP

Domestic Gas Engineers required for large housing maintenance specialist with lots of work in SE London. Suitable candidates must be competent with breakdown and servicing on all domestic gas boilers.

There is a requirement for all of the engineers in the team to cover call out. This is 1 day per week, every week and rolling ( including weekend days). Out of hours are 24hr, however after 10pm will only be for major water leaks. These are paid at £40 incomplete and £50 for completions. Overtime works at 1.5 hour rate travel to job and time to complete. There are also opportunities for training and development.

Suitable Gas engineers must hold domestic ACS qualifications for CENWAT, CCN, CKR,HTR. Qualifications in OFTEC or LPG are also desired but not essential.

Please apply online with your updated CV

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?




Creative Support is a not-for-profit organisation which provides high quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual client’s needs and encourages independence and community engagement.




We are looking for calm, resourceful, and energetic individuals who are highly motivated, hardworking, and keen to support older people in a proactive and holistic manner. You will have well-honed skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for our all our service users. You will support people to maintain a healthy state of wellbeing, mentally, physically and emotionally. You will empower individuals to be happy, healthy, and successful in achieving their life goals.




Creative Support is committed to your continuous professional development and as a successful candidate, you will receive a full local and corporate induction and be enrolled on the Care Certificate if pertinent. On completion of your probationary period, you will automatically be enrolled onto the NVQ level 3 diploma in Health and Social Care. You will have the opportunity to discuss your training and development needs during regular supervision and appraisal meetings.




You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. You will be required to work in a flexible manner, on a roster basis, which will include evenings. Previous experience, whilst desirable, is not necessary – what we need most from you is gumption and a can-do attitude.




If you would like to have an informal discussion about this position, please contact Tamryn Nicol on tamryn.nicol@creativesupport.org.uk




Vacancy Reference Number: 72829

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number




Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organisation - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. “Gender is considered to be an occupational requirement.” – Equality Act 2010




We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.

Communication Play a pivotal role in acting as first point of contact for communications to the Acute Patient Access, Clinical Support Services and Womens Health ICSU leadership team and deal with all such communications appropriately, including exchange of sensitive information. Deal with matters of a highly confidential and sensitive nature which should not be divulged or discussed with other people Respond to all queries, correspondence and telephone calls coming into the office in a timely and professional manner. Initiate action where possible and report progress as appropriate. Employ judgement to ensure that messages and actions are prioritised and brought to the attention of the senior management team with any relevant supporting information. Receive and screen incoming mail, obtaining any relevant background information. On behalf of the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors, prepare/commission draft responses as necessary, identifying appropriate action or referral. Initiate follow up action where necessary. Manage incoming emails, ensuring briefings and follow up actions take place and deadlines met. Effectively manage the diaries of the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors, arranging and prioritising meetings/appointments, as necessary, ensuring the sufficient work/reflective and travel time and establishing and maintaining suitable bring forward systems to ensure that future activities or requirements are not overlooked. Organise conferences/events, including liaising with stakeholders, speakers, sourcing venues, inviting participants and guests and devising and sending details of confirmation of booking and joining instructions etc. Liaise with key stakeholders. Information Management / Administrative / Executive Assistant Support Plan for situations, which are known; and to be able to re-prioritise work to accommodate unexpected situations and interruptions. Monitor project schedules and escalate areas of concern or exception Preparing progress reports. Establish and maintain effective, accurate and where appropriate, confidential filing systems, ensuring files and specific information can be easily retrieved. Undertake specific project work as and when required by the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors. Co-ordinate the rolling programme of performance and development reviews and 1:1 meetings; scheduling meetings and ensuring the Acute Patient Access, Clinical Support Services and Womens Health ICSU Quadrumvirate have the relevant information. Set up appraisals between the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors and Senior Management team. Undertake preparation of committee reports, including collation and copying of information, circulation of papers etc. Prepare and distribute agendas and papers for relevant meetings, in accordance with Trust policies, procedures and timescales. Take, produce and distribute meeting minutes within agreed timescales and associated action trackers. Undertake any other duties as delegated to the post holder by the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors Ensuring all departments keep on top of maintaining good IG compliance. Handling/collating sensitive documents for disciplinary/grievances. Administratively support the process of ensuring policies and SOPs are reviewed and updated within current guideline. Administratively support the preparations and documentation management associated with external accreditation and inspections across the Acute Patient Access, Clinical Support Services and Womens Health ICSU. Office Management Support the proactive management of sickness/absence/annual leave/study leave by providing up to date information to the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors Be the contact for visitors, ensuring a polite, helpful, professional and organised approach directing visitors to the most appropriate person. Work independently on all aspects of the role, managing own workload and exercising maximum autonomy and control whilst recognising when it is appropriate to seek advice or assistance. Maintain a system for tracking and claiming expenses incurred by team members, as delegated. Finance Provide support for Operational director to ensure financial sign off in streamlined including on call, escalated rates, local VCP processes Completing and processing team expenses. Arrange POs/invoices and Waivers for all external contractors whilst ensuring the budget is maintained. Information Technology Optimise IT applications by using effectively all aspects of Microsoft applications to produce accurate and well-presented documentation, presentations etc. Be responsible for maintaining office systems. Updating the Trust intranet and maintain relevant sections on the intranet as and when required. Personal Development To undertake ongoing training and professional development as required for the role, including annual statutory and mandatory training required of all Trust staff. Maintain and evidence continual professional development record.