Total 92 Customer Service job vacancies in Florida

• The Advanced Medical Support Assistant (AMSA) position serves as a member of the Community Care Consult team. The AMSA works collaboratively with other members of expanded health care teams (i.e. PACT, specialty care) including Community providers, pharmacists, social workers, dieticians, behavioral health staff, etc. to provide a robust interdisciplinary approach to care. Important interfaces and collaborations also occur with larger health care system providers including VA and Community specialists, hospitals, diagnostic and treating facilities, and community based programs.
• The AMSA works collaboratively in an interdisciplinary coordinated care delivery model (i.e. PACT, Specialty Clinics, C&P, Community Care) and performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for all Community Care.
• Communicates with Community Care providers to ensure they accept VA patients and payments, prepare any required pre-appointment documents, schedules the appropriate level of care and Community Care Advanced Medical Support Assistant Functional Statement documents the schedule in the appropriate consult. Obtains medical documentation from Community providers, scans to appropriate consult within CPRS and view alerts the VA providers for continuity of care. Coordinates internal and external care between customers and providers.
• Enters and edits Community Care program authorizations in the Fee Basis Computer System and mails/faxes letters to vendors and patients.
• Incumbent schedules community clinic appointment using VistA scheduling options and linking appointment to consult. Complete verification with Community providers that patient made scheduled appointment.
• Meets the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives Community Care Advanced Medical Support Assistant Functional Statement visitors, staff, and internal and external providers) in a courteous, tactful, and respectful manner.

Duties listed but are not limited to:

• Inpatient Staff Registered Nurse (RN) is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimal care.
• The focus is on individual growth and development in practice with increased levels of self-direction.
• Ability to formulate a plan of care based on nursing assessments.
• Seeks guidance in how to improve care provided to patients and families.
• Delegates elements of care to the appropriate individual based upon assessed needs, condition, and safety of the patient.
• The nurse brings principles and theory with limited application of critical thinking skills.
• Responsible for participating in activities supporting nursing excellence, quality improvement and unit based and/or organizational level Shared Governance councils.
• Accountable for utilizing clinical expertise and evidence-based practice to find innovative approaches to address concerns to improve the quality of care provided to our veterans.
• The incumbent may be required to travel to alternate facilities/sites within the Tampa VA Hospital and Clinics catchment area to provide patient care via cross-coverage or reassignments.

This position is located within the Division of Facility Management at Everglades National Park and is duty stationed at park headquarters in Homestead Florida. The Supervisory Interdisciplinary (Branch Chief Design and Construction) is responsible for, and has authority to, initiate, establish, guide, and control a broad range of project planning, design and construction efforts from inception through completion.

• Supervises an interdisciplinary staff of professional designers (engineers/architects/landscape architects) and project managers to accomplish this work within Everglades and Dry Tortugas National Parks.
• Reviews and manages the Facility Management Division's annual operating budget and project budgets, adjusting account allocations over time throughout the fiscal year. Accommodates provisions for adequate staffing, completion of routine administrative work, purchase of supplies and materials, employee training and travel, AE management, and execution of specially funded projects within respective operating funds and project budgets.
• Serves as the park's Facility Management Division lead contracting officer's representative (COR). Requests funding clearance for contract modifications from WASO/Region or other authority as appropriate. Coordinates review of submittals and word of on-sight inspector, Oversees project closure (closeout: post occupancy, warranty review, as built).
• Leads and manages the park's environmental management system and maintains up to date, accurate records of the park's environmental liabilities.
• Responsible for the on-the-job safety and health of all employees supervised. Initiates efforts conforming to established local and bureau safety programs to satisfy this responsibility.

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

Major Duties include all phases of managerial responsibilities with the Superintendent. Provide overall supervision management and policy direction for administrative support, resource management, resource protection, visitor services and interpretation, and facility maintenance. Responsible for managing the operational phases of Big Cypress National Preserve.

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

• Provide support to employees, supervisors, and managers in mission support functions such as human resources, occupational health and safety, facilities management, security, procurement, asset management, and travel administration.
• Coordinate and monitor a variety of human resources and administrative tasks and projects.
• Research and analyze applicable rules, regulations, policies, and guidance surrounding administrative programs.
• Analyze administrative information and data to prepare reports, other written materials, and briefings to managers.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Operational planning, development, implementation, coordination, and evaluation of operations in the areas of smuggling interdiction and trade compliance.
• Conducts analysis for risk assessments and identification of modes of entry and distribution of prohibited import and other quarantine products.
• Plans commerce (retail and wholesale establishments) inspections, surveys, import cargo trade verifications and public outreach.
• Collects information, compiles statistics, develops case reports, and inputs data in applicable systems.
• Provides written reports to management on operations and field activities and conducts formal briefings.
• Technical leader that provides operational guidance to investigators, as well as to officials in other Federal agencies, state cooperators, industry and local law enforcement officials.

WHAT IS THE TAXPAYER ADVOCATE SERVICES (TAS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer advocate service (TAS) Deputy Executive Director Case Advocacy (DEDCA) - Area 3

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

PLEASE READ THE COMPLETE ANNOUNCEMENT TO ENSURE YOU UNDERSTAND THE QUALIFICATION REQUIREMENTS AND SUBMIT A COMPLETE APPLICATION PACKET.

As a Licensed Independent Provider, the Nurse Practitioner practices autonomously and in coordination with health care professionals and other individuals. The incumbent provides a wide range of health care services, including the diagnosis and management of acute, chronic, and complex health problems; health promotion; disease prevention; health education; and counseling to individuals, families, groups and communities. Must be an excellent communicator and team player who is adaptable to the needs of a growing medical center.


Other duties and responsibilities include, but are not limited to:

• Providing high-quality care, increasing access & improving outcomes for Veterans.
• Obtaining and evaluating medical histories; performing physical examinations; performing therapeutic and diagnostic procedures; and ordering laboratory studies, radiographs, electrocardiograms, and other special examinations.
• Making arrangements for further care if appropriate (e.g., by entering consults) and serving as a consultant to other providers.
• Working collaboratively with all levels of staff including trainees (e.g., medical students, NP/RN students, PA students, interns, residents, etc.) and a multidisciplinary staff in a fast-paced educational, and collegial environment.
• Developing and implementing evidence based nursing protocols and organizing educational activities targeted toward staff training and development.
• Effective Team coordination skills to to be part of a multidisciplinary team dealing with complex pain issues.
• Organizational skills to organize and run all aspects of pain subcommittee/committee(s), work group(s). Candidate will have significant clinical experience in primary care , women's health or equivalent clinical background.