Total 578 Customer Service job vacancies in Exeter, Devon, EX2 6HE

For more information about this role, please refer to the Job description and Person Specification in the supporting information section.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The successful candidate will support the leadership of the administrative and clerical staff within the Nightingale Hospital Exeter team. Your duties will also include providing a comprehensive administrative support service to the Nightingale Leadership team. This involves scheduling and organisation of services, as well as rota management and coordination. You will therefore need to have excellent planning and organisation skills. You must have the ability to communicate with people calmly, sensitively and effectively both on the telephone and in person. A flexible and calm approach to staff and patients will be a necessity alongside the ability to support staff with the on-going development of the Nightingale site. If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you. Visits are welcome and encouraged. Working Pattern: 37.5 hours per week or 26.5 hours per week, Monday to Friday, flexible working considered. This role will be based within Osprey House and Nightingale Hospital so hybrid working would not be possible. Interview Date: To be confirmed For further information please contact: Charlie May, Admin Line Manager, on charlie.may@nhs.net or Helen Bowmer, Admin Services Manager, on helen.bowmer@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Customer Account Manager

Honiton area, EX14 - Dunkeswell

Salary: £30,000 - £35,000 per annum

Hybrid work, 1 day per week in the Office and travel to see your clients required.

Duties will include:

• Serve as the key point of contact for all customer account management matters.

• Manage customer accounts.

• Building and maintaining strong, long-lasting customer relationships.

• Raise quotes for customers.

• Maintain the ERP system.

• Assist customers with order placement, cancellations, and modifications.

• Raise bills of materials.

• Engage with inactive customers and explore new opportunities to grow your accounts.

Requirements:

• Must be dynamic and driven.

• Strong written and verbal communication skills with an excellent telephone manner.
• Highly organised with the ability to calmly multi-task / juggle multiple account management projects at a time.

• Good working knowledge of Excel and Microsoft packages.

• Experience in a similar role would be preferred.

Don't miss out, APPLY NOW!!! or contact Judyta at our Tiverton branch for more details:

Phone: 01884 242 255

Mobile: 07741 809 497

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Your new company
You will be working with a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.They deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed.
CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.
The Team provides flexible and holistic support to Residents who have a wide range of support needs. They aim to support our Residents to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of Residents and properties in your allocated area.

Your new role
To provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence.

• Support clients to comply with the requirements of their HDC/Bail conditions.
• Producing a realistic and achievable Support Plan to include accessing and using housing and accommodation services to support move on to longer term accommodation.
• Ensure that all Support Plans and Risk Assessments are unique, inclusive and person-centred.
• Provide weekly support to Residents to engage with their support plan and contribute to the achievement of their objectives and aspirations.
• Support Residents to access Housing Benefit in the first instance to ensure that their tenancy is not put at risk with escalating rent arrears.
• Manage properties within your area of responsibility to ensure they are being maintained to Decent Homes Standard by reporting repairs, and replacing furniture and equipment are required.
• Undertake basic cleaning tasks as required.

What you'll need to succeed

• Ability to develop person centred support and move on plans.
• Understanding of safeguarding.
• Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
• Flexibility to travel within your allocated area for training and team meetings and be flexible to cover other local patches as required.
• Familiarity with computer-based packages

Must be a driver

What you'll get in return

• Support of a dedicated Hays consultant
• Free training and development
• Onsite training by the site manager
• Pension contributions of up to 3%
• CV writing
• Refer a Friend Scheme

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Senior Support Worker
Location: St Marychurch, Torbay
Contract: Permanent
Hours: Full Time
Salary: £26,863.50
Reference: 070153
Additional Information: Full UK driving licence is essential

Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.

Are you looking to progress your career in Social Care, with the security of a regular monthly salary? Maybe you have worked as a Care Assistant before and are looking for a change or perhaps you have always wanted to make a difference in people lives.

We are extremely proud of the work we do and are currently seeking new talent. We invite you to join our team.

As a Senior Support Worker Thera, you will be part of an inclusive team supporting adults with a learning disability.

You will assist the Senior Management Team in developing support plans, set goals & objectives, assist with the overall health and safety, and you will be responsible for mentoring your team of Support Workers.

Using a person-centred approach, you will help create innovative ways to support an individual achieve their own personal goals. The ways of supporting will change with everyone you work with because everyone has different ambitions.

Supporting people in their daily lives is varied and any day could include helping someone develop new skills, providing personal and emotional support, helping people plan and manage their own home, support with leisure, interests, and travel. You could be supporting people in their own home or out and about in their community.

Thera is unique we are led by people with a learning disability.
Our vision is to promote that people with a learning disability can be leaders in society.
Using a person-centred approach, you will empower people with a learning disability to live the lives they choose.

Who are we looking for?
Previous experience in the social care setting is essential, a previous senior role is desirable
Compassionate, Caring and Confident
Excellent communication and interpersonal skills
Self-starter, with a high level of motivation
Excellent written and verbal communication skills. Confident, articulate, and professional
Keenness to learn in a fast-paced environment and creatively solve problems
Desire to embrace our values and vision and have fun!
What are the Benefits?
Annualised Hours, guaranteed monthly salary for full and part-time roles regardless of shift patterns, plus overtime opportunities
Flexible working hours for work life balance
Immediate interview and quick start date (subject to pre-employment checks)
28 days Annual Leave including bank Holidays (pro Rata)
Employee support line to support you and your family
Free nationally accredited training, and the opportunity to earn a qualification and progress your career
Contributory Pension Scheme
Free DBS check
Refer a friend and earn up to £300
Cycle to Work Scheme
Well-being initiatives
Access to Thousands of Retail Discounts including discounted Health Cash Plan
An Employee Council that represents the views of staff about matters relating to work

If you have a passion for making a difference to peoples lives, consider a career with Thera Group. For further information or to learn more about being a support worker in Thera, contact our friendly talent team on 01476 513934 or send an email newtalent@thera.co.uk

We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. We are an equal opportunities employer.

This role is exempt from the Rehabilitation of Offenders act 1974. For the purpose of this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent. This role is subject to a relevant DBS check should you be offered the position.

For more details about this position, please see the attached Job and Person Description word document.

VAN DRIVER SERVICE TECHNICIAN

Job Role - Van Driver Service Technician
Location - Plymouth, PL7
Pay Rate - £13.24 PAYE + overtime available
Temp-Perm

Are you a compassionate, reliable, and technically minded individual who wants to make a real difference in people's lives?

We are looking for a Van Driver & Service Technician to deliver and install oxygen equipment in the homes of vulnerable individuals across the Plymouth area & parts of North Cornwall. This is more than just a driving job - it's an opportunity to provide essential support to those who need it most and meet some wonderful people along the way!

The role involves driving a van to multiple locations, you will be responsible for delivering gas canisters to vulnerable people's homes and installing and servicing home breathing apparatus. You will be required to move the oxygen canisters from the van into people's home, therefore heavy lifting will be required.

About you:
The ideal candidate will hold a full UK category B driving licence with no more than 3 points.
Experience in a similar delivery or service technician role is preferred but not essential - full training will be provided.
Strong communication and interpersonal skills, with the ability to explain technical information clearly and empathetically.
Basic mechanical or electrical skills are an advantage.
Ability to manage time effectively and work independently.
A caring and professional attitude, with a commitment to supporting vulnerable individuals.

An enhanced DBS check is required for this role.

If you would like to know more please contact us and speak to Rebecca.

For full details of the role requirements please refer to the job description and person specification attached to this advert.

For full details of the role requirements please refer to the job description and person specification attached to this advert.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for a personable, well organised, enthusiastic person to provide an efficient, professional administrative and clerical service to the Trauma & Orthopaedics Department within the Surgical Services Division. You will form an essential part of an extremely busy team ensuring patient appointments are booked accurately and information is updated regularly, in a timely manner. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service which enhances patient care. The role is both office based and patient facing therefore you will need to be flexible and adapt to the different environments. This role is great for someone who enjoys working in a fast-paced environment, as part of a team working towards a shared goal. Comments from some of our current team: 'The role is varied, no two days are the same which keeps it interesting. It's nice to feel like you are helping the patients and making a difference and there is always something new to learn, especially in a service that is continually evolving.' As a team we always encourage and support personal and professional development, if this is something that interests you. If you feel you are suited to this role, then we would be delighted to hear from you. Visits to the department are welcomed and encouraged. Working Pattern: Monday to Friday, normal service hours are between 8am to 5pm. Interview Date: To be confirmed For further information please contact: Melanie Howland, Admin Line Manager on mhowland@nhs.net / 01392 403569 As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job Title: Patient and Family Support Clinician Location: Head Office, Exeter & Eaglescott airbases, with frequent requirement to travel to various locations, primarily in Devon but also within the wider South West region and opportunities to work remotely. Reports to: Patient and Family Support Manager Hours: 37.5 per week.This could be made up of two part-time positions. Grade: Registered Healthcare Professional Salary: £40,000 FTE Support: Internal: Patient and Family Support Manager, Head of Patient Services External: Patients, their relatives or legal representatives, Acute Hospitals, Care Networks, Other Air Ambulance services, NHS Ambulance Service, Police FLOs, other support agencies. RESPONSIBILITIES, DUTIES, SKILLS AND EXPERIENCE Communications and relationships Strong communication skills, regularly providing reassurance and empathy in emotionally challenging situations. Provide clear and accurate written documentation when needed. Actively contribute to Clinical Governance processes, including sharing experiences, participating in Clinical Governance days, following up with patients/families, and presenting case studies. Collaborate with Devon Air Ambulances (DAA) Fundraising and Communication teams to facilitate patient and family interactions when they wish to share their experiences. Work closely with the Patient and Family Support team to ensure coordinated and effective support. Assist the Patient and Family Support Manager and Operations Director in Duty of Candour processes, maintaining clear, open, and honest communication with patients and families when care did not meet expectations. Represent Devon Air Ambulance as an ambassador, promoting good public relations. Use clinical knowledge to explain complex illnesses, injuries, and prehospital treatments, including medications, surgical procedures, and anaesthesia. Maintain a solid understanding of DAATCL's Scope of Practice and the Joint Royal Colleges Ambulance Liaison Committee (JRCALC) Guidelines. Knowledge and experience Registered Healthcare Professional with a minimum of two years post-registration. BSc or relevant experience in Critical Care, Advanced Clinical Practice, Rehabilitation, or support roles for patients or vulnerable individuals. Evidence of relevant postgraduate study. Have a strong history in prehospital or hospital based critical care. Experience of working within multi-disciplinary teams. Experience with bereavement support is beneficial. Experience in a patient-facing role post-professional registration, preferably with Air Ambulance or pre-hospital experience. Strong knowledge of CQC Fundamental Standards and 'Key Lines of Enquiries' and their impact on clinical practice and organisational governance. Good understanding of regional care pathways for emergency and critical care patients, including ED, intensive care, cardiac care, rehabilitation, and enablement services. Understanding of research and audit principles, including patient outcome measures. Ability to handle conflict and differing opinions effectively. Resilient and self-motivated. A good level of insight and ability to manage own wellbeing as well as supporting the wellbeing of the team. Training/Qualifications Maintain a clean Enhanced DBS certificate, including adult and child Barring List clearance. Willing to complete statutory training and professional development as required by the organisation. Hold a full UK driving license with no more than 3 penalty points. Proficient in IT, including Microsoft Outlook, Excel, PowerPoint, Teams, and database management. Planning and organisational skills Identify trends and themes from patient and family experiences to support Quality Improvement. Plan and deliver education sessions on Patient and Family Support and related projects to clinicians, the wider organisation, and external stakeholders. Liaise with healthcare providers, charities, and support agencies to support patients and families, incorporating best practices and learnings into DAATCL. Collaborate with Heads of Clinical Services, Operations, Patient Services, and the Clinical Governance Lead to ensure patient feedback is shared. Coordinate responses and collaborate with other Air Ambulance services Patient and Family Support teams. Creative and Intellectual Effort Acknowledge the frequent exposure to distressing or traumatic patient/family recounts, often involving discussions of care provided by DAATCL with relatives of severely injured or deceased patients. Production of reports drawn from information from a variety of sources. Host airbase visits for patients and their families Emotional effort Frequent exposure to patients/family recounting distressing and/or traumatic circumstances, with the need to discuss the care provided by DAATCL. Frequent requirement to communicate in person with relatives of severely injured or deceased patients. Provide sensitive timely support to patients and families who have been treated by DAATCL, including answering questions about the care provided by DAATCL and supporting and/or signposting them to other agencies who offer mental and physical wellbeing support. Provide peer and wellbeing support to other Patient and Family Support team members. Provide peer support and wellbeing assistance to other members of the Patient and Family Support team. Physical skills and effort This role will require minimal manual handling. This role will require standard keyboard skills. Accountability, autonomy and judgement Accountable as a Registered Healthcare Professional for upholding the standards of conduct, performance, ethics and CPD as required by their professional body. Accountable for maintaining personal awareness of organisational communications, policies and procedures. Able to uphold the highest Infection Prevention & Control (IP&C) standards. Able to work within data protection regulations and procedures. Demonstrates sound judgement in considering where patient harm may have occurred and escalate as appropriate to the Patient and Family Support Manager, or in their Absence, the Operations Director. Ability to make judgements involving a range of facts or situations requiring analysis, interpretation and comparison of a range of options. Accountable for results and unafraid to learn from mistakes. Financial, physical and information resources Accurate review of patient clinical records/clinical database. Maintain the highest standards of Infection Prevention & Control (IP&C). Exercise sound judgement in identifying potential patient harm and escalate concerns appropriately. Good data processing and analytical skills. Policy and service Accountable for staying informed of organisational communications, policies, and procedures. Support the development of processes and procedures related to Patient and Family Support. Engage in team reflection and learning, identifying areas for improvement and sharing insights. Assist with the monthly submission of Patient and Family Support updates to the Clinical Committee and deputise for the Patient and Family Support Manager at meetings. Comply with DAATCLs Information Governance policies and UK Data Protection legislation. Collaborate on policy and service development, while independently leading on related tasks when needed. Working conditions Be prepared to use VDU for extended periods. Work hours must be flexible to accommodate service, meeting, and visit schedules. Occasional requirement to work outside regular office hours, including weekends. Leadership and people Provide feedback to clinicians to help improve patient care delivery. Offer advice and guidance to non-clinical staff on the scope of care provided by Devon Air Ambulance and the Patient and Family Support service. Foster a learning culture that encourages collaboration, creativity, and responsibility. Uphold DAAs values and behaviours, promoting equality, diversity, and inclusion. Demonstrate high integrity and openness. Work well both independently and as part of a team. Devon Air Ambulance is signed up to Acevos Diversity Principles which will help address the diversity deficit in charity leadership. DAA does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Essential requirements Dental Registration with the GDCCompleted Foundation Training Up to date on mandatory and recommended dental training.Dentist with at least 2-years of post qualification experience.Experience of working within a range of NHS dental environments.Ability to work independently.Ability to communicate effectively and lead a clinical dental team.Ability to quicky develop rapport.Professional attitude.Willing to be flexible.Maintain composure in stressful environments.Ability to manage workload and prioritise effectively.Empathy and understanding. Desirable requirements Postgraduate skills and qualifications.Understanding of the wider dental system

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs




Head of Service Delivery Area
- Maritime Based at HMNB Devonport, Plymouth £75,000
- £85,000 per annum plus company car or car allowance, company bonus and private medical coverPermanent/ Full time (open to flexible working requests)Serco have an exciting new role for a Head of Service Delivery Area to join our maritime team based at HMNB Devonport located in Plymouth. The purpose of this role is to lead the CPMS operations across Devonport with accountability for customer relationships, operational performance, people leadership and transformation.
Reporting to the Contract Director, this role will be accountable for complex set of MoD and commercial customers; a cost base of approximately £30m; and variable revenues of £5m. The role will also be responsible for executing the transformation of our operations across the contract, including driving consistency and operational efficiency, playing a pivotal role in the preparation for the seamless introduction of DMS-NG.
Main accountabilities:



- Responsible for leading the delivery of operational performance of the CPMS operation across Devonport and for maintaining a safe, secure and ethical business.
- Sustain and develop Serco’s presence in the marketplace as the supplier of choice for holistic Port Marine Services Operations.
- Drive operational excellence across the dockyard operations, including consistency, best practice and benchmarking of common operational and management processes.
- Developing and delivering a revised organisational structure with a view to Moving to a service delivery driven method,
- Provide leadership to Serco personnel such that all employees understand and adopt wider business strategy/plans and values such that they are engaged within their local teams and wider marine business.
- Own and manage/direct the customer relationships and stakeholder management for Devonport, Portsmouth and Faslane Royal Navy customers, senior MoD customers (including deputising for the FPMS Contract Director), and commercial customers.
- Accountable and responsible for a cost base of approximately £5million and variable revenues of approximately £30million.
- Play a critical role in shaping the operations to the ultimate success of the introduction of DMS-NG
- SME support to business development strategies and overarching maritime priorities to meet growth targets.

What you’ll need to do the role:


- Educated to post graduate degree level or with demonstrable evidence of equivalence through management experience and achievement.
- Previous experience of operating in Maritime Regulatory environment or similar highly regulated environment and fully conversant with operating within Safety Management Systems or 5 years leadership experience in an operational regulated environment.
- Proven leadership and management skills.
- Proven stakeholder management and business development skills.
- Developed written, verbal and presentational communication skills.
- Proven financial and commercial management skills.
- Proven analytical and planning skills.
- We welcome requests for flexible working for this role, please specify in your application any requests to be considered.


What we offer:



- Company Bonus
- Company car or car allowance
- Private Medical cover
- Salary: Competitive salaries with annual reviews
- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days' annual leave plus bank holidays
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.



To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

Are you passionate about making a difference in students' lives? The College is looking for a dedicated Student Support Mentor to work closely with our Assistant Headteacher (Progress and Intervention) and provide individualized support to students eligible for Pupil Premium funding.

About Us: Our Pupil Premium team is energetic and hardworking, committed to ensuring the best outcomes for our students. We thrive in challenging situations and value collaboration and innovation in our approach.

What the school offers its staff

• Clear Meetings and CPD calendar published at the start of the year- meetings are never added without considered notice.
• Centralised resources and planning - To help with the workload and wellbeing of staff.
• Staff Voice - Through surveys and feedback forms.
• On site parking - Free of charge on both of our sites.
• Gym - Free of charge for all staff wishing to use our on-site gym, containing state-of-the-art equipment. Staff are offered hours to use the gym when students are unable to access.
• Childcare - We offer an on-site nursery for children aged 3 months to 4 years (more details can be found on the Nursery Page of our Website,Happy Days.
• Child unwell days - To support families, we offer child unwell days.
• Discounts- Staff can access discounts for local business, they can also apply for a Totum Card and Blue Light Card
• Employee Assist Programme-The College purchases an Employee Assistance Programme (EAP), run by an organisation specialising in providing support to the education sector, which provides staff with: access to a 24-hour confidential helpline, counselling for you and your family,financial and legal advice, support for managers.
• Flu Jab Contribution - We contribute towards the cost for all staff not eligible to receive the Flu Jab.
• Bike to Work Scheme -The College offers a cycle to work scheme that is open to all contracted staff. For more information, see Bike to Work.
• Excellent Pension Schemes - For both Teaching and Support Staff.
• Long Service Days- For support staff at 10, 15 and 20 years of service.

Commitment to safeguarding

Exmouth Community College is committed to providing the best possible care and education to our pupils and safeguarding and promoting the welfare of children and young people, and expect all staff to share this commitment. As part of our commitment, we need to ensure that all potential employees satisfy our employment checks. Please note that where appropriate, shortlisted and/or potentially suitable applicants will be required to undertake further checks. A satisfactory Enhanced DBS Disclosure (with Barred List check) will be required before the successful candidate can commence employment at Exmouth Community College.

Due to the location, having access to a car will be advantageous

Benefits

Excellent ongoing paid training from day one and throughout your career.
Work Place Pension
Excellent Induction and regular formal supervision with your line manager.
Casual dress
Referral programme
Eligible for Blue Light Card
When working a full shift, meals are free.

The safety of our Service users/staff and premises is the utmost priority for Allied Care. The role of the general maintenance operative is to ensure that the premises and grounds are maintained to a high standard. As our Maintenance operative, you’ll be a valuable member of our friendly, close-knit region, promoting the well-being of our service users and the successful running of our care home.

This role covers Bloe Aller in Cullompton, Devon.

The ideal candidate will have maintenance experience in a social care and health care setting, and have good literacy and numeracy skills. A qualification in one aspect of maintenance (e.g. plumbing), would be preferred, but not essential as full training given. The ideal candidate will have a general knowledge of all aspects of household maintenance, and be able to identify when an outside contractor is required and advise accordingly.

This is a part-time contract Monday – Friday with some element of emergency on-call expected to include paid call-outs if necessary. 15 hours contract, two days a week.

You will be working jointly with the Home Managers to ensure that our homes are maintained to the highest of standards. Your responsibilities will include -

Liaise with homes managers to prioritise and complete maintenance tasks.
General care home maintenance (moving of furniture, mowing/weeding, clearing drains and soil pipes, painting and decorating, and hanging pictures. Mending leaks. Changing taps. Includes ladder work.
Ensure all ventilation units and lights are kept clean. Replace any defective light bulbs/diffusers
Liaise with Home Manager or delegated Staff Member regarding maintenance work to be carried out
Ensure all equipment used by the maintenance operative is clean and well maintained
Checking control panels and electrical wiring to identify issues
Perform minor fixes such as repairing broken locks, filling gaps on walls etc.
Install appliances and equipment
Check functionality of safety systems
Inspect and troubleshoot equipment and systems
Record keeping for tasks identified and completed
Manage a small maintenance budget and keep records of expenditure
The above list is not exhaustive