Total 268 Customer Service job vacancies in Doncaster, DN7 6JH

Would you like a rewarding role with a multi award-winning care company? We are seeking a Registered General Night Nurse to lead our team of care workers, providing exceptional care for our residents. You will be working in a vibrant community, providing nursing support to older people and people with dementia.

This post is working 40.25 hours per week on night shifts from 8pm, which will include some weekends. Shifts work on a 2 week rolling rota of 4 days in week 1 and 3 shifts in week 2.

What you’ll be doing:

Managing a team of carers, you’ll play a vital role in ensuring we deliver an exceptional level of care for our residents. You’ll plan and monitor care which promotes the emotional, physical, and social wellbeing of every individual we look after. Some of your duties will include:

• Preparation of care plans to meet individual needs
• Overseeing drug storage, administration, ordering and recording
• Appropriate assessment and induction of staff and residents
• Deputising in absence of senior manager

What we are looking for:

• Experience leading an effective and motivated team within the health or social care sector, demonstrating evidence of promoting best practice in Safeguarding adults.
• RGN or RMN, registered with NMC
• Good communication, literacy, and numeracy
• Active practice of administering medicine & understanding of regulations
• Able to work in accordance with National Care Standards and GSCC Code of Conduct

Proud member of the Disability Confident employer scheme

Sugarman Health & Wellbeing are currently recruiting a Support Worker based in Doncaster supporting a male in his own home with autism, schizophrenia and challenging behaviours. He has a keen interest in video games and loves listening to dance music. He is supported on a 4:1 basis and enjoys accessing the community regularly and going for long drives. He attends a farm where he helps with feeding the animals, mucking out and general tidying. He enjoys going to costa for a coffee and cake. At times he will display behaviours that challenge and requires staff to support him to self regulate.

The ideal candidate will be enthusiastic and resilient, not avoiding a challenge but embracing it and supporting the service user to their best ability. You would become an essential part of his existing care team in this fulfilling and exciting role. This is a challenging yet exciting opportunity.


About the Support Worker role:
Hourly Rate: £13 per hour (Enhanced hourly rate on all Bank Holidays)
Location: Doncaster
Shifts Available: Days 0700-1900 & Nights 1900-0700.
Speciality: Autism and Mental Health

Benefits of the Support Worker role:
Enhancing our Service Users quality of life
Flexible working week to suit your availability
On going training development and career progression to Team Leader and House Manager
On going support from our team of other Support Workers and Specialist Services Team
Lucrative refer a friend scheme
The opportunity to expand your knowledge and skills within the care sector

We are looking for someone who has an inspiring attitude to promote bespoke care and be passionate about enhancing the Service Users quality of life, by promoting their independence.
Duties for this Support Worker role:
Supporting to maximise his independence
Community support: Going into town, the park and visiting his favourite bakery
Interaction with indoor activities such as playing video games
Promote life skills such as cooking, washing and maintaining his home.

Applicant requirements:
Able to attend Safety Intervention training which is provided by Sugarman Health and Wellbeing
The enthusiasm to learn and experience new things
To be willing to embrace the goals he wants to achieve
Someone who will go above and beyond for the Service User and staff involved in the package
Full enhanced DBS

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHNWREC

Senior Care Assistant (Nights)
Walkeringham
Up to £13.56 per hour

I am working with a privately owned care group who have a 42 bedded residential care home in the Walkeringham area. The home is a converted 19th century barn set in the beautiful countryside and has a large, landscaped garden which provides a peaceful backdrop for residents. Their fundamental mission is to provide care of the highest quality, giving comfort and friendship within a homely atmosphere while respecting and being sensitive to the individual needs, wishes and choices of residents.

They are now looking for an experienced Senior Care Assistants to join their friendly team.

You will be required to:

• Lead the shift and support team members to ensure all staff put service users’ needs first and are always providing excellent care
• Ensure staff supervisions for all care staff and ancillary staff are carried out
• Attend and contribute to meetings / handovers to maintain communication between all levels of staff
• Promote good practice in care, and challenge any poor practice
• Ensure that all staff training needs are met and that staff are supported through the supervision process

For his post you must be able to demonstrate:

• A relevant professional qualification (NVQ Level 3 or equivalent)
• The ability lead a team
• At least a year’s experience in a similar role
• Experience in administering medication
• The ability work night shifts (7pm to 7am) on a rota basis

For more information on this role, please call Elite on 01604 879345.

Proud member of the Disability Confident employer scheme

The Alcohol & Drug Service (ADS) are a registered charity who have been transforming the lives of people affected by drugs and alcohol misuse for over 40 years.

Aspire is a partnership between ADS and Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH). It combines the strengths of both NHS provision under the leadership of a consultant with the strengths of the voluntary sector provided by ADS. The partnership has worked together for over 20 years providing Drug and Alcohol Services to our local communities. It is a forward thinking and innovative partnership that works closely with the recovery communities it serves to provide flexible, responsive services which offer the best possible outcomes for its service users and community it serves.

It is a very exciting time to be working in the drug and alcohol field with significant new career opportunities being created.

The Aspire Community Teams work with a range of complex individuals experiencing problems with their substance use, delivering case management, 1-1 psychosocial and harm reduction interventions, as well as supporting our clinical team in monitoring any prescribing interventions required. The teams work in partnership with a range of partner agencies to ensure holistic care packages which support longer term recovery. To ensure easy access to service provision the teams work in local hub venues.

If you have relevant experience in the substance misuse field, a relevant degree e.g., psychology, sociology, social work or Diploma in Health and Social Care or equivalent and a L3 in Tackling Substance Misuse or equivalent we would like to hear from you.

If you are experienced by working in the field but do not have the formal qualifications, we provide a comprehensive package of accredited qualifications and for newly qualified Social Workers we support the ASYE programme.

For more information contact Claire Beevers on 03000 213900

NOTE: we are unable to support sponsorship visas.

In return, ADS are offering:

● Salary £25397 - £ 30991 depending on experience.
● Generous annual leave, 29 days annual leave per annum, rising to 31 after 2 years’ service and 34 after 5; plus, Public Holidays
● Attractive Pension Package (6% employer contribution)
● Health Scheme
● Training opportunities in line with the personalised learning and development plan
● Enhanced sick pay.
● Along with joining ADS at a time of exciting and fast-growing change.

Check out our benefits: https://adsbenefits-uk.org/

Working at ADS is more than a job, it’s an investment of time to make a difference to the lives of people with substance misuse issues and their families.

This post is exempt from the Rehabilitation of Offenders Act 1974.
The ADS is an equal opportunity employer, committed to diversity. We promote the fair and equal treatment of potential and existing employees and service users.

Senior Support Worker Doncaster - £12.45 per hour

Typical Shifts are: Monday - Sunday 7.15am - 2.15pm, 2.15pm - 9.15pm, 9.15pm - 7.15am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Doncaster. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

What skills and experience we're looking for

This is an exciting opportunity to join our study support team, working closely with students to help them overcome barriers to learning, and supporting young people with special educational needs, disabilities and additional needs to make outstanding academic progress and to flourish as individuals. Sensitivity, flexibility, empathy and good personal communication are important skills for this role, helping to build positive and constructive relationships with young adults.

The successful candidate will have the knowledge, understanding and experience of working with young people in a similar environment and must be willing to undertake further training relevant to the post.

What the school offers its staff

New College Doncaster, an academic sixth form college, offers a distinctive young adult ethos and is a great place to work and study. With 1500 students, New College Doncaster has grown rapidly since opening in 2017 and students make exceptional progress in both A level and level 3 applied general courses. The college is proud to have been rated ‘outstanding’ in all categories in its 2021 Ofsted inspection: “Students at New College Doncaster experience a culture of very high expectations, which supports them to maximise their potential and achieve their aspirations. Teachers challenge students to be the best that they can be, to have very high levels of attendance and punctuality, and to develop strong, independent learning skills.” The three Colleges within the Trust work closely together, presenting exciting opportunities for collaboration, support, development and progression.

This is a fantastic opportunity for an ambitious candidate to join our dynamic team at the forefront of change and to make a real difference to raising standards of education in the local community. New College Doncaster delivers primarily A Level provision, alongside a number of Level 3 applied general qualifications and a very small amount of Level 2 provision.

New Collaborative Learning Trust (NCLT) has a dynamic, positive and supportive culture for staff and students, with an enviable reputation for staff career progression and development. You will join a focused and driven team, committed to providing the highest standards of education and service.

The Trust currently comprises of three 16-19 Colleges, three Secondary Schools and three Primary Schools.

Why Work for Us?

• NCLT was crowned ‘Employer of the Year’ at the 2023 MAT Excellence Awards - these national awards celebrate the very best performers from over one thousand MATs across the country
• A strong commitment to staff wellbeing as outlined in our staff wellbeing charter
• Access to high quality professional training, both in-house and externally, to support your professional development
• Attractive pension scheme
• Additional benefits such as a cycle to work scheme and a technology scheme
• A culture of self-reflection and improvement to meet the needs of our staff

If you believe that you have the skills and abilities to take on this role, we’d love to hear from you.

To see the full job description, person specification and to apply please visit https://nclt.ac.uk/vacancies/

Applications should be submitted to recruitment@nclt.ac.uk

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

EARN UPTO £800 A WEEK !!

You will be responsible for making nationwide deliveries to distribution centres, retail parks and industrial units. On average 3 calls per day.


For this role, we require the below:
A Valid Class 1 HGV Licence
A Valid UK CPC
A Valid UK Digital tacho
At least 1-year commercial experience driving Class 1’s
No more than 6 points
NO DR/DD Convictions on your licence


This position is a long term ongoing role.

This role is Monday to Friday 07.00 start time, Averaging 10 hour shifts

The rate of pay is £17.55 per hour paid via our Umbrella provider.
or
You can choose to get paid through PAYE, meaning the pay is £14.50 per hour and in addition to this you get 28 days of annual leave,

Please note we do not offer visa sponsorship.

Looking for part time driving work? Pick shifts that suit your life style.

We have a number of part time opportunities for experienced Class 1 HGV Drivers based out of the Sheffield area

Your role will be to deliver palletised goods to a variety of different sites across the UK.


For this role, we require the below:
A Valid Class 1 HGV Licence
A Valid UK CPC
A Valid UK Digital tacho
At least 1-year commercial experience driving Class 1’s
No more than 6 points
NO DR/DD Convictions on your licence


This position is a long term ongoing role.

With your weekends free, you’ll be working Monday to Friday starting at 06.00

The rate of pay is £17.55 per hour paid via our Umbrella provider.
or
You can choose to get paid through PAYE, meaning the pay is £14.50 per hour and in addition to this you get 28 days of annual leave,

Please note we do not offer visa sponsorship.

Looking for part time driving work? Pick shifts that suit your life style.

We have a number of part time opportunities for experienced Class 1 HGV Drivers based out of the Sheffield area

Your role will be to deliver palletised goods to a variety of different sites across the UK.






You will need to meet the below criteria to apply for this role.

• Must have an LGV C+E Licence
• Must have a Digital Tacho Card
• Must have a full driver qualification card (DQC or CPC)
• Must be customer facing with good written and spoken ability.
• Must be able to adhere to health and safety policies of both the haulier and their clients.



This role will be part time ongoing work

Start times will be from 06:00 with a number of shifts available throughout Monday to Friday. You can expect to work between 8 and 10 hour days.



You will be paid £14.00 per hour PAYE, plus 28 Days Holiday per year or
£16.00 per hour if paid through our nominated FCSA Umbrella.

Please be aware that we do not offer Visa Sponsorship.

Accommodation Support Officer
Doncaster
Temporary Accommodation
12 Weeks
37 Hours Per Week

A local authority in Doncaster are recruiting for an experienced Accommodation Support Officer to support and assist customers in temporary accommodation, helping them transition into independent living.

THE ROLE:
As an Accommodation Support Officer, you will be responsible for finding suitable interim accommodation for customers, placing them in temporary housing, and supporting their transition to independent living.

• Ensure all temporary accommodation is fully equipped, clean, and in good repair.
• Find suitable alternative temporary accommodation for customers when current stock is unsuitable.
• Conduct sign-ups to temporary accommodation under a license agreement and assist with housing benefit applications.
• Resolve tenancy issues and enforce occupancy agreements when necessary.
• Liaise with Legal Services for enforcement actions and prepare cases for court.
• Update internal systems regarding temporary accommodation placements and subsequent moves.
• Support customers in temporary accommodation to move into settled accommodation.
• Maximize rental income by recovering rent arrears through various methods.
• Work with rough sleepers and partner agencies to support them into independent living.
• Provide specialist advice to customers experiencing domestic abuse.
• Manage customer expectations to achieve sustainable accommodation outcomes.

THE CANDIDATE:
The ideal candidate will have previous experience in a similar role and the following qualifications and skills:

• Knowledge of Part 6 and 7 of the Housing Act and experience using homeless legislation.
• Understanding of equality and diversity, health and safety, and value for money principles.
• Experience working with internal and external agencies such as Social Services and the Police.
• Experience applying policies and procedures related to tenancy conditions and income management.
• Hold a full UK driving license and access to a vehicle for business usage.

THE CONTRACT:
37 Hours Per Week, 08:30 to 17:00 Monday to Friday
12 Weeks (potential temp to perm)

HOW TO APPLY:
To apply for this role, please email a copy of your CV to lee . mcmillan @ servicecare . org . uk or call on 01772208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Housing Support Worker

Doncaster

Temporary Accommodation

12 Weeks

37 Hours Per Week

A local authority in Doncaster are recruiting for an experienced Housing Support Worker to support and assist customers in temporary accommodation, helping them transition into independent living.

THE ROLE:

As an Housing Support Worker, you will be responsible for finding suitable interim accommodation for customers, placing them in temporary housing, and supporting their transition to independent living.

• Ensure all temporary accommodation is fully equipped, clean, and in good repair.
• Find suitable alternative temporary accommodation for customers when current stock is unsuitable.
• Conduct sign-ups to temporary accommodation under a license agreement and assist with housing benefit applications.
• Resolve tenancy issues and enforce occupancy agreements when necessary.
• Liaise with Legal Services for enforcement actions and prepare cases for court.
• Update internal systems regarding temporary accommodation placements and subsequent moves.
• Support customers in temporary accommodation to move into settled accommodation.
• Maximize rental income by recovering rent arrears through various methods.
• Work with rough sleepers and partner agencies to support them into independent living.
• Provide specialist advice to customers experiencing domestic abuse.
• Manage customer expectations to achieve sustainable accommodation outcomes.

THE CANDIDATE:

The ideal candidate will have previous experience in a similar role and the following qualifications and skills:

• Knowledge of Part 6 and 7 of the Housing Act and experience using homeless legislation.
• Understanding of equality and diversity, health and safety, and value for money principles.
• Experience working with internal and external agencies such as Social Services and the Police.
• Experience applying policies and procedures related to tenancy conditions and income management.
• Hold a full UK driving license and access to a vehicle for business usage.

THE CONTRACT:

37 Hours Per Week, 08:30 to 17:00 Monday to Friday

12 Weeks (potential temp to perm)

HOW TO APPLY:

To apply for this role, please email a copy of your CV to lee . mcmillan @ servicecare . org . uk or call on 01772208966 to discuss the role in more detail!

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

What skills and experience we're looking for

Special Educational Needs Teaching Assistant

Here at Kirton Lane we are looking to further develop our highly inclusive Special Educational Needs offer for our existing cohort of pupils. We are looking to recruit:

Learning support assistants:

(x2) Learning support assistants to work specifically with a SEND pupil on a one to one basis who have an EHCP or currently school support. Grade 5 (£23,114 - £23,893 FTE). This position will be temporary 30 hours per week.

This contract will be for a fixed term for the purpose of funding or attached to a SEND child commencing on or as close to the 9th September 2024 and continuing so long as funding is available to us as the employer to support the post in which you are employed or so long as the child remains in the school. Because of the uncertainty of the availability of ongoing funding or the placement of the child, the school cannot guarantee you any minimum or maximum period of employment. It is a condition of this contract that you agree that if or when funding for the post is withdrawn, or the child leaves the school your contract of employment will be terminated.

Working Pattern: Term Time only, Temporary

Monday – Friday (30 hours a week)

Location Kirton Lane Primary School, Thorne Road

Stainforth, Doncaster, DN7 5BG

Headteacher: Mr T Foster

Can you ensure that “All children will achieve”? If so we need you….

We can offer you:

• Delightful and deserving children who enjoy learning
• Professional development opportunities
• Children who thrive on routine, support and nurture
• A curriculum that is relevant to the interests and needs of our children
• A high-quality learning environment
• Supportive, committed and experienced staff
• A collaborative working “team” approach and a team that are committed to promoting high achievement across the curriculum

The successful candidate will be someone who can:

• Forge positive relationships with pupils, staff and parents. Have excellent interpersonal skills and be able to develop excellent professional relationships with children, staff and parents
• Have high expectations of themselves and others.
• Understand that, like adults, all children are different and therefore have individual needs and every child has the right to succeed to the best of their ability.
• Identify and enact ways to support all children, particularly children with social and emotional needs,
• Inspire and motivate children.
• Demonstrate a shared commitment to raising standards in all that we do.
• Be open minded and committed to continually improve their practice.
• Be an enthusiastic team player with the ability to also work individually using their own initiative.
• Be committed to inclusion and equality of opportunity.
• Be flexible to the needs of the school

Please see job specification for more information

Visits to the school are welcomed. They can be made by appointment with the school office via admin@kirtonlaneprimary.co.uk.

Visits to school are welcomed on:

Monday 2nd September: between 9am and 3pm

Please ensure that completed application forms reflect the requirements of the job specification and are returned direct to the school via admin@kirtonlaneprimary.co.uk. We prefer applications to be made electronically. Application forms can be downloaded from the attached or directly from the school.

Please send completed applications to admin@kirtonlaneprimary.co.uk. Confirmation of receipt will be sent for any forms e-mailed

The school is committed to safeguarding and promoting the welfare and safety of its children and expects all staff to share this commitment. The post is subject to an enhanced DBS disclosure.

Closing date:(9am) Tuesday 3rd September 2024

Shortlisting Date: Tuesday 3rd September 2024

Interviews to be held: Thursday 5th September 2024

What the school offers its staff

We can offer you:

• Delightful and deserving children who enjoy learning
• Professional development opportunities
• Children who thrive on routine, support and nurture
• A curriculum that is relevant to the interests and needs of our children
• A high-quality learning environment
• Supportive, committed and experienced staff
• A collaborative working “team” approach and a team that are committed to promoting high achievement across the curriculum
• OFSTED April 2024 stated: The school quickly identifies the needs of pupils with SEND. Teaching is adapted to enable pupils to learn to become successful learners. The school uses specialist staff and adapted resources to ensure that pupils with SEND can follow the same curriculum as their classmates.

Further details about the role

Please see attached job specification before applying

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Do you have the commitment and positive values to make a difference to the lives of people living in Doncaster, South Yorkshire?

We are looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Doncaster Supported Living Services. This is an exciting opportunity to be part of our well-established services, which supports individuals with learning disabilities.

You must have skills in positive communication and engagement and will be able to demonstrate unconditional regard for the people we support. You will also have skills in the assessment of needs and proactive risk management, so that support planning for individuals demonstrates an active and fulfilling life with an emphasis on a ‘can do’ approach.

Support Coordinator Duties:

• Provide outcome focused support to enable clients to lead fulfilling and valued lives, maintain their tenancies, participate in their local community and much more
• Effectively meet the needs of our clients and to take additional responsibilities such as rota management, induction of staff and staff supervision
• Work in a flexible manner which may including working evenings and weekends and sleep in’s
• Participate in our local On Call
• Administering medication

As well as providing direct support, the Support Coordinator role also requires some off rota time, which has been developed to support the management of service delivery. This is an opportunity for personal and career development as we offer good conditions of service and a supportive, hands-on management culture.

It is essential to have a clean, up to date driving license and access to a vehicle for this role, as the role requires travelling around the Doncaster area.

Vacancy Reference Number: 76980

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Housing Officer
Doncaster, Yorkshire
Temporary
Full Time - Hybrid

We are seeking a dedicated and skilled Housing Officer to join a team based in Doncaster on a full-time temporary ongoing basis. This role is offers Hybrid working. The Housing Officer will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public.
Requirements

• Previous experience working in a similar role, as a Housing Officer is essential
• Knowledge of housing legislation, policies, and procedure
• Experience of dealing with a complex casework both in person and in writing
• Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
• Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
• Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines

Role Expectations

• Provide a high quality housing management service which deals with tenancy and leasehold management services within the local social housing stock
• Provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence
• Profile tenants at risk of failing tenancies and develop support plans with clear outcomes, and conduct regular reviews to increase likelihood of sustaining their home
• Maintain effective planned schedule of visits and inspections, and identify requirements across the local area
• Develop working relationships with colleagues, as well as key partners including statutory services, local landlords, and other housing organisations
• Manage nuisance and anti-social behaviour case work
• Maintain Records: Accurately record all casework in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk