Total 569 Customer Service job vacancies in Derby or Chesterfield, DE1 2FF

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

The Adult ICU at the Royal Derby Hospitals a new, customised PFI build with 20 beds rated Good in a recent CQC report. We admit over 1200 patients per year with a 60:40 split of medical to surgical admissions, 90 % of these being emergency admissions. We are a busy general ICU. The hospital provides a tertiary support service for hepatic and renal patients and in addition offers primary coronary angioplasty. We have a purpose built ICU with state of the art ultrasound, echo and imaging hardware and software. We are accredited for advanced training in Intensive Care medicine. We introduced point of care echocardiography into our ICU 7 years ago and have developed a comprehensive echo service for our unit. We have two echo machines on the unit with TOE and TTE capability. In addition we have Echo PACS available on the unit to review all existing scans. We have a TTE and TOE high fidelity simulator that we use for staff training and to help deliver our nationally advertised ICU echocardiography course. ICU consultants will have office space on the unit and there is shared secretarial support.

An exciting opportunity has arisen for a highly motivated and enthusiastic person to join our team. This role works as part of Organisational Development (OD) Team and provides administrative support to UHDB's recognition schemes for example Long Service Awards (LSA). You will be providing support to colleagues across the Trust, whilst supporting the Organisational Development team, Education and Learning team on other schemes of work.



This role requires excellent organisational skills, attention to detail, and the ability to communicate effectively with all our stakeholders and colleagues. The main duties of the job include:
• Support the OD and Staff Support Administrator with the administration of the Long Service Awards and standard operating procedures.
• To develop and maintain relationships with the OD and Staff Support Administrator and wider Learning and Education and OD team.
• To undertake all necessary admin associated with the Trust’s schemes. Including maintaining filing systems and files on Excel, Word, Acrobat (PDF), ESR, external provider’s portals, paper-based orders, and maintaining the Long Service Awards pages on Net-i.
• Provide administrative support in own departmental area, including undertake general administration duties in respect of own department requirements i.e. diary management, organising associated activities/paperwork.



Closing date of applications: 27 October 2024

Interview date: 13 November 2024









As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4thbusiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.



Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers


This advert closes on Sunday 27 Oct 2024

A Vacancy at University Hospitals of Derby and Burton NHS Foundation Trust.


We are looking for a Locum Consultant in Intensive Care Medicine, with additional interest in Anaesthesia. Applicants will join an established, enthusiastic team of 10 Consultants in Intensive Care Medicine to develop an expanded Consultant workforce, which will allow us to deliver a number of service improvements.

We are a 20-bed mixed-dependency unit admitting 1200-1400 patients per year from a variety of specialties, including a regional gynaecological cancer service, maxillofacial surgery, urology and vascular surgery.

The unit is supported by a 16-bed Surgical Step-Down unit, staffed by the Department of Anaesthesia, which admits higher-risk patients during the perioperative period as well as a respiratory support unit and a medical high-dependency unit. We are also well-supported by the Critical Care Outreach Service and a dedicated team of Specialty Doctors and Associate Specialists. Our existing Consultant team have interests in echocardiography, ultrasound, medico-legal issues, and high-fidelity simulation. We are fortunate enough to have a simulation suite within the ICU.

This is a 12 month fixed term post commencing in January 2025.

Interview dates will be arranged to suit potential candidates.

This is a full-time 10PA post but any candidate who wishes to work less than full time will be considered and supported, taking into account service needs. Additional sessions may be available on request.

The unit is well supported by middle grade & trainee cover both in and out of hours.



As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:
• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond.
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:
• We see on average 4810 OP appointments per day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.

The Adult ICU at the Royal Derby Hospitals a new, customised PFI build with 20 beds rated Good in a recent CQC report. We admit over 1200 patients per year with a 60:40 split of medical to surgical admissions, 90 % of these being emergency admissions. We are a busy general ICU. The hospital provides a tertiary support service for hepatic and renal patients and in addition offers primary coronary angioplasty. We have a purpose built ICU with state of the art ultrasound, echo and imaging hardware and software. We are accredited for advanced training in Intensive Care medicine.

We introduced point of care echocardiography into our ICU 7 years ago and have developed a comprehensive echo service for our unit. We have two echo machines on the unit with TOE and TTE capability. In addition we have Echo PACS available on the unit to review all existing scans. We have a TTE and TOE high fidelity simulator that we use for staff training and to help deliver our nationally advertised ICU echocardiography course.

ICU consultants will have office space on the unit and there is shared secretarial support.


This advert closes on Wednesday 30 Oct 2024

We are working closely alongside a Local Authority in Derby to assist with the appointment of a Call Handler, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.74 - £16.07 per hour

Responsibilities:

Call handling services
Responding to emergency situations including lifting uninjured customers using specialist equipment provided. (Full training provided)
Carrying out safe and well checks to support vulnerable people living in the community.
Installing and maintaining emergency call equipment in customers homes

Required skills & Experience:

Excellenet communication and computer skills
Call centre experience
Understanding of social care with the elderly
All candidates will be required to have an enhanced Adults DBS
All candidates must hold a full manual driving license and have access to a car for work purposes for which mileage will be paid

Please note:

You should be available to work immediately or at a short notice.
You should have right to work in U.K
This role requires an enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1378104

Clinical leadership Lead on the service design and implementation of the educational mental health support teams in schools across the agreed locality bases Be a source of child mental health knowledge and expertise and be able to provide direct support and guidance to the Senior Early Intervention Clinician and Educational Mental Health Practitioners in their day to day management of young people that may present with psychological and mental health problems To maintain a high clinical profile, being highly visible, accessible and approachable to staff, children and young people, stakeholders and the public to ensure that open and honest communication channels are created and sustained To ensure the provision of highly specialised and consistent clinical care packages; including minimisation of risk of harm across the service, maintaining an overview of the standards of care being delivered and instigating remedial action if necessary and in accordance with current legislation and Trust policy and procedure Take a strategic lead in developing the team taking a whole school perspective and planning ahead in order to future-proof capacity and effectiveness To monitor all clinical incidents within defined area, observing for trends and need for service or staff development and working with senior leads to inform strategy and service development improvements Effectively manage the performance of staff ensuring that policies and procedures are followed and best practice is maintaine To work with relevant senior leads in assessing the clinical skills required to deliver a safe and high quality service, identifying gaps and supporting developing programmes to address these issue To act as a coach; mentor and resource to staff. To guide and support developmental projects and advise on further resources as appropriate To ensure the delivery of the service within a safeguarding children framework To actively involve young people and their families in the delivery of care To be a champion of multidisciplinary and multi-agency working, ensuring strong working relationships with partner agencies Service Delivery and Development To lead in the development and review of the MHST Schools provision and related policies and protocols as the clinical lead and the manager of the service Identify and escalate any risk within service development and escalate within the CYPS governance process Manage the complex programme of work including all people and financial resources within the remit of the programme Work within a collaborative style both with senior managers within the Trust, and relevant partners To work in partnership with the key stakeholders, and undertake a defined role, in the development of improved pathways of care for young people, supporting choice and flexibility and identifying gaps in service provision To actively participate, and lead in the recruitment and selection of clinical and non-clinical staff ensuring appropriate skill mix for the service To negotiate and agree priorities, deliverables and timescales for the development of the project and ensure that work is delivered on time and to agreed standard To present information on all aspects of the service implementation and delivery activities in a clear and understandable way tailored to suit the needs of the audience. This could be in written, verbal and presentation formats as require To oversee the tracking of progress against plans and milestones, ensuring appropriate processes are in place to flag issues, risks and concerns with relevant stakeholder Be responsible for ensuring that patient contact data is diligently collected and recorded so that the effectiveness of the pilot can be comprehensively evaluated and that specific performance data meets reporting requirement

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children). At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: TBC

Call Handler/ Administrator required for a leading health care organisation based in Derby. Experienced customer service professional required to answer and make calls to new and existing patients, install and maintain emergency call equipment and complete all required documentation.

What skills and experience we're looking for

SPECIFIC RESPONSIBILITIES

Ensure that the Head of SEND & High Needs are kept abreast of legislation and amendments to the SEND Code of Practice and its duty outlined within.

Coordinate the processes and procedures to ensure that AMA meets its duty outlined in the SEND Code of Practice.

Chair EHCP reviews and represent the academy on behalf of Local Authorities.

Prepare EHCP reports and reviews as appropriate.

Monitor performance and progression of the learners with EHCP.

Support with communication between departments.

Attend staff, team and department meetings.

Ensure that EHC Plans are accessible to appropriate staff.

Chair EHCP annual reviews for RNN Learners.

Comply with KCSIE and represent the Group at meetings and reviews as appropriate.

Support colleagues to ensure EHCP learners have identified initial starting points.

Contribute to and use intervention and support strategies to ensure EHCP learner attendance and satisfaction meets college targets.

Identify and deploy intervention and support strategies to ensure no significant outcomes gaps, particularly for EHCP learners.

Contribute and support curriculum to ensure learners are provided with the knowledge, skills and cultural capital they need to overcome social injustice ensuring rich opportunities to develop learners’ broader life skills and citizenship and as outlined in the EHCP outcomes.

Your role in the department:

You will be employed within the SEND Team within the student support services department structure under the overall management of the Head of SEND and High Needs.

You will report directly to the SENCO for professional, personal and organisational direction.

You will take a lead on ensuring that academy works in accordance with its duty outlined within the SEND Code of Practice.

You will manage the EHCP process for the team ensuring that reviews are chaired, attended and noted with reports provided in line with guidance.

You will ensure that learner outcomes are recorded and performance against targets monitored, reviewed and recorded against EHC Plans for review purposes.

You will work closely with the Learning Support Coordinator(s) to ensure that support for learners’ requirements is implemented consistently across academy and in line with learners’ outcomes outlined in EHC Plans.

You will collaborate effectively across the academy, Local Authorities, learners, parents, carers and other stakeholders as and when appropriate and required.

What the school offers its staff

Archway benefits to include shopping discounts and competitions

A free and confidential employee assistance programme offering counselling and advice

Access to Teachers’ Pensions / Generous pension scheme

Access to discounted travel schemes

Cycle to work scheme

Comprehensive training and support

Opportunities to develop new skills and progress your career

Eye care voucher scheme

Free flu vaccine

Access to e-learning and development

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to the satisfactory completion of an enhanced DBS check, Barred List check, the receipt of satisfactory references, online searches and any other statutory checks that are required for the post. We are an equal opportunities employer.

About The Role

Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at our care home. Whether we're providing long or short-term, convalescence, respite or palliative care, our focus is on providing the highest quality service at all times. Do you fit this role?
In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.
As a Care Assistant under the guidance of a Registered Nurse, taking responsibility for the physical and emotional well being and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals..
Please do not apply if you live outside of the UK, we are not able to accept your application at this time.

About You
Delivering a level of care that truly comes from the heart. It’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their well-being in mind above anything else.



About The Company
We’ll provide full training at HC-One, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Assistant we will invest in you and you will enjoy additional support and benefits including:

- Hourly rate is subject to experience and qualifications.
- Paid Enhanced DBS/PVG
- Free uniform
- Homemade meal whilst on shift
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

#HCOneJobs

Job Title: Registered Nurse Critical Care Trust :Chesterfield Royal Hospital NHS Foundation Trust Location:Chesterfield Pay Rates:£15-£25 Per Hour. As a Critical Care Nurse, you will be integral to supporting the journey of a patient as they recover, at a crucial time for patients and their families; a position which is both exceptionally rewarding and humbling. About the trust: As North Derbyshire's only acute district general hospital, Chesterfield Royal Hospital NHS Foundation Trust are responsible for providing a full range of acute services as well as providing community midwifery, specialist childrens services and a 24-hour Emergency Department. Rated Good in their most recent CQC report, with affordable staff accommodation, on-site staff parking and bus transport links available. Nestled in the heart of Derbyshire, Chesterfield is a market town famed for its Crooked Spire. Why might this job interest you? Being a Critical Care nurse in the NHS is a versatile and impactful role that spans across various healthcare settings, from hospitals to community clinics. It involves providing comprehensive care to patients of all ages and backgrounds, addressing both acute medical needs and long-term health management. The flexibility in scheduling allows general nurses to balance their professional responsibilities with personal commitments, ensuring they can deliver compassionate and effective care while maintaining a healthy work-life balance. What you can add: You will treat patients with critical illnesses from all specialties, medical and surgical, as well as giving post-operative support for planned, major surgery. This care will include: Assessing and monitoring patient conditions Checking symptoms and vital signs and arranging diagnostic tests Recognising, responding to, and managing emergency situations Planning, delivering and evaluating standards of evidence-based nursing care The role will involve, but not be limited to you performing the above. What you'll need: A minimum of 6 months paid experience in a Critical Care nursing environment within a hospital in the last 3 years Comply with NMC Professional Registration and keep up to date with current nursing practices The ability to ensure accurate records are kept in accordance with CHS policy and NMC guidelines Be committed to undertaking regular mandatory training *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help - access our support line any time. Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunities via the Trust and NHSPs own academy. Explore different wards, keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role. Follow us on Facebook and on Twitter for more:@hrcrhft @royalhospital @WellbeingCRH

The Care Unit Administrator provides a range of administrative support services to the Care Unit Management Team and other Senior members of staff.

Previous applicants need not apply.



The successful post holder will be expected to have advanced skills commensurate with their responsibilities. They will work substantially independently, providing support of the highest quality to the Care Unit.

The Care Unit Administrator will provide range of administrative support services to the Clinical Director, Service Manager and Senior Matron and the other senior members of staff

Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.

Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.

Follow us on Facebook and on Twitter for more: @hrcrhft @royalhospital @WellbeingCRH


This advert closes on Monday 14 Oct 2024

Proud member of the Disability Confident employer scheme

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.