Total 207 Customer Service job vacancies in Crawley, RH10 1EJ

Further Education SEND Teacher Job Vacancy, Horsham, West Sussex

Location: We are currently seeking an SEND Teacher to work in a specialist further education college based in Horsham, West Sussex. Ideal locations within a 30-minute commute by car include Billingshurst, Crawley, Worthing, Pulborough, Haywards Heath, and Dorking.

Benefits:
Salary: £31,000 - £37,400 per annum
Hours: Monday to Friday, term-time only
Full or part-time hours considered
Pension scheme, healthcare plan, and Blue Light Card
Free online GP service and life assurance
Free DBS (Disclosure & Barring Service)
Flexible pay day scheme
Ongoing training and professional development opportunities.

Employer: Social Care & Education Jobs is an approved Recruitment Partner for a national provider of specialist care and education for children and young people. This organisation operates across a broad spectrum, including children’s residential care, specialist education schools, further education colleges, and supported living services. Their values and ethos drive their approach to delivering positive outcomes, supporting individuals to reach their full potential, and ensuring smooth transitions into adulthood.

Your Role: As our SEND Teacher / Tutor, you will be based in a dynamic college environment led by specialist teachers. The college caters to students aged 19 and above, offering them tailored further education with the support of a multi-disciplinary team, including therapists and behavioural support professionals. The setting offers access to state-of-the-art facilities, provides valuable partnerships with local charities and employers, and is dedicated to helping students overcome challenges and achieve success.

Duties:
Design and deliver high-quality lessons using proven teaching methods that promote both academic and social development.
Implement various assessment tools to monitor and evaluate student progress consistently.
Take on a pastoral role, supporting students’ well-being and maintaining excellent communication with parents and carers.
Oversee the daily operations of your class, ensuring alignment with the college’s aims and objectives.
Lead and manage your classroom team effectively, fostering collaboration and teamwork.
Inspire confidence and trust among students, colleagues, parents, and external professionals.
Contribute to the broader aspirations and values of the college, promoting its ethos in all activities.
Participate in college-wide initiatives as requested by the Lead Tutor, maintaining adherence to the protocols outlined in the college handbook.
Uphold safeguarding protocols, including engaging in all mandatory safeguarding training and annual refreshers.

The college is fully committed to safeguarding and promoting the welfare of all young people, expecting all staff and volunteers to uphold this commitment.

Apply: Social Care & Education Jobs is the UK's leading recruitment partner for adult social care, children's residential, and specialist education providers. We provide full support throughout the application process, including preparing you for interviews and your first day in the role.

Compliance: All successful applicants will undergo pre-employment safeguarding checks, including an enhanced DBS check. This post is exempt from the Rehabilitation of Offenders Act 1974, allowing the college to ask applicants to declare all convictions and cautions, unless they are protected under DBS filtering rules. We are a disability-confident and equal-opportunities employer.

If you do not hear from us within 48 hours, please assume your application has not met the criteria on this occasion.

• Permanent contract , full time 37.5 hours/week
• Band 7 -£46,148 - £52,809
• Location : Crawley HQ

The post holder’s primary responsibility is to ensure that the Trust meets it's legal obligations under Health and Safety legislation by developing, implementing, and reviewing the trust health and safety management system, policies, and procedures and by;
• Acting as the regional specialist in relation to Health and Safety regulations, policy, systems, processes, training, and resources, fulfilling the role of a competent person.
• Supporting staff to continue building a positive Health & Safety culture, proactive health and safety management, risk assessment and training.
• Facilitating regional health & safety management and practices including raising awareness and working with staff and senior managers to reduce the Trust’s exposure to all safety risks. Advising managers to ensure a safe and secure environment is provided for all staff, patients, and visitors.
• Provide expert advice, support, training, and leadership on all aspects of health and safety.
• Contribute to the department annual work plan.
• Submit regional health and safety reports to the Trust health and safety committee.
• Work with colleagues to ensure that health and safety data is triangulated with other measures to identify trends and highlight areas of concern.
• Undertake Health and Safety Audits.
• Ensure that robust systems are in place for the identification, management, investigation and learning from health and safety incidents.
• Ensure that actions are identified and undertaken to reduce the risk of health and safety related incidents occurring and to improve outcomes in relation to staff, patient, and visitor safety.
• Report RIDDOR incidents to the Health and Safety Executive.
• NHS employees will be eligible to join the NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing with service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to our award-winning Wellbeing services
• Access to occupational health and counselling services.
• Access to NHS discounts, offering NHS employees a range of money-saving deals.



The post holder’s primary responsibility is to ensure that the Trust meets its legal obligations under Health and Safety legislation by developing, implementing, and reviewing the trust health and safety management system, policies, and procedures.


This advert closes on Friday 4 Oct 2024

Proud member of the Disability Confident employer scheme

This is an ideal opportunity to join a dynamic team providing an essential service to the Trust. This role will be based at Crawley and is a permanent opportunity.
• NHS AFC Band 2 -£23,615
• 37.5 hours per week
• Crawley
• Permanent contract
• Part time
• Please note a DBS check is now required for all our vacancies and will be carried out before appointment

You will be responsible for providing support to the Logistics function by undertaking general office and store/warehouse duties, maintaining records, storing and securing stocks, and, when necessary, delivering goods to ensure that an effective and efficient supply chain and logistics service is maintained to all areas of the Trust.

You will provide assistance in the form of order and requisition processing and data input and will also provide support to the Stores Officer and Manager in the day-to-day administrative running of the stores, liaising with personnel within the Trust and suppliers to the Trust.
• NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

You will have good knowledge of Microsoft Office computer packages and hold a good standard of education, together with excellent interpersonal and communication skills. Previous stores/warehouse experience would be an advantage, as would a knowledge of medical equipment, consumables and transportation of medicines.

The ability to work unsupervised and to organise your workload to meet deadlines is also a vital requirement of this role. There will be a requirement to be adaptable in responding to logistical challenges relating to the supply of medicines, consumables and personal protective equipment as required.

You will need to have a full C1 driving licence.


This advert closes on Friday 4 Oct 2024

Proud member of the Disability Confident employer scheme

Location: Crawley, West Sussex

Contract: Full Time, permanent

Starting Salary: Base salary of £26,327.76 with the potential to earn up to £28,007.76 with sleep in shifts

Salary after probation: Base salary of £27,487.20 with the potential to earn up to £29,167.20 with sleep in shifts

Specific Hours: Approx 40 hours per week - shift pattern

Apple Orchard have five homes in Surrey and West Sussex. Each home is set in a rural location and offers a comfortable homely environment for young males aged 13-18 years. We currently have openings for experienced Residential Childcare Support Workers, and would also love to hear from those who are passionate about making a positive and lasting difference to young people, and who are willing to undertake the relevant training and qualifications needed.

We aim to help young people to develop insight into their experiences in order that they can move on from their often damaged traumatic past. We support them as they take steps to make sense of their lives by providing clear and safe boundaries and achievable goals. This includes positive reinforcement strategies such as reward charts and free time.

Central to our work is the need to provide a high level of nurturing which ensures all the basic needs of the young person are met to the highest standard. This includes providing a home that has a warm and friendly atmosphere where great emphasis is placed on building supportive relationships and positive attachments.

Duties and responsibilities:

• To ensure that a caring and motivating environment is provided for the young people that takes into account individual developmental needs and enables young people to reach their full potential
• To plan and prepare activities that meet the young people's needs and stimulates their learning and integration within the home.
• Keep well-informed of legislation, guidelines, policies to ensure the Children's Act, Children's homes regulations and the national minimum standards are met at all times. To be aware of all Ofsted guidance and information in regard to the home.
• To observe and assess young people's progress and keep accurate records of their achievements, behaviour and important events in their lives. To produce and keep up to date a life book for any young person for whom you have key working responsibilities.
• To work with local authorities/ placing authorities to ensure the care the young people receive is outstanding
• To establish and maintain positive working relationships with parents/carers in a way that supports young people's learning and development and values parental involvement where appropriate.
• To be flexible within working practices of the home e.g. To help, where needed, including undertaking domestic tasks within the home, which will include preparation of meals, cleaning, shopping etc.
• Work alongside the Manager and staff team to ensure that the philosophy behind the home is fulfilled.
• To keep clear and legible records regarding the young people. To ensure that entries in records are legible, clearly expressed, non-stigmatising and distinguished as far as possible between fact, opinion and third-party information

Essential skills:

• The ideal candidate would have previous experience of working with teenage boys or challenging behaviour and have a willingness to further develop their skills.
• You must hold a driving licence and have access to a vehicle. Due to the rural location of our services public transport would not be a viable option
• Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent - or be willing to work towards a required qualification
• You would need to be willing to engage the young people in a wide range of activities and support them through their time at Apple Orchard; guiding them towards Independence and Adulthood.
• You will need to be flexible with your working hours and be able to work a mixture of days, evenings and weekends. This role requires shift work although you will have every other weekend off
• You must be able to challenge unacceptable behaviour, provide firm boundaries and provide care which meets the needs of the individual
• Must be able to work as part of a team
• To follow delegated tasks and handovers.
• Be able to maintain policies and procedures
• Can communicate effectively both verbally and in writing
• Have the ability to engage and listen

Benefits:

• Company pension
• £35 per sleep in (one per week x 48 weeks)
• Access to our Exchange Employee Discount Scheme
• Access to wellbeing programmes via our Exchange Provision
• Promotion opportunities
• Fully funded training for your recognised qualifications

If you feel that you could use your skills to support this work through creating a caring and stimulating environment allowing for a range of opportunities and life experiences for the young people, then we want to hear from you.

Apple Orchard is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position

Customer Service Representative Crawley - £24,000 - £25,000 with a £2,500 bonus paid yearly

A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis.

The client is a global business but within the Crawley office they have a real family feel where everyone works together to achieve a common goal.

This role has excellent scope for progression whether that be within the team or within the business in other departments.
Benefits: Free parking, 34 days holiday including bank holidays, excellent pension, excellent welling support programme and more!

This is a fast-paced role so experience within a phone-based environment is key and experience working within an environment when you have to multitask is also key.

Responsibilities:
* Processing a range of customer orders
* Support all stakeholders through the process ordering process and provide efficient aftercare
* Dealing with a range of queries from suppliers, clients and customers through email and phone
* Working with other departments to ensure the right customer journey is provided
* Go over and beyond to provide excellent customer service at all times
* Ensure complaints, if they arise are dealt with professionally

Experience and skills required:
* Experience working within a phone based environment
* Experience working within a fast paced environment

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

See job description and person specification for full details Sussex Partnership is committed to people participation, meaning that we involve patients and their carers and supporters, in service decision-making and planning. You will be expected to contribute to this shared value and to support the functioning of this service in the delivery of its participation strategy. There is only so much we can say to you in an advert, so would love to speak to you about this role in more detail. For more information please see our contact details below!

Location: Three Bridges, Crawley, West Sussex
Salary: £12.08 per hour
Service Type: Complex Care Service
Speciality: Mental Health, Autism, Learning Disability

Do you want to work for an award-winning company? Active Prospects were awarded with an Outstanding Best Companies rating in 2021 and ranked on the UKs Best Workplaces 2023 by Great places to work UK! Our training has won various awards and we won Trainer of the year in 2022 at the Learning disabilities and Autism awards. We also have the Disability Confident Leaders employer accreditation.

Are you kind? compassionate and have a passion for empowering people to lead an aspiring life. Are you patient, resilient and able to bring calm and consistency to people who may be living independently for the first time. Three Bridges is a female only service for four ladies who require a wide range of support from emotional support, learning new coping mechanisms and finding their way into Adulthood.

The role is about supporting people to lead a Gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations. The role can be tough, but the rewards outweigh for example one individual has spent 26 years in a hospital setting but now has lived in the service independently for 2 years. One person has a paid job and two people go to college. The ladies especially like days out such as Brighton on the bus, clubbing, karaoke, eating out and planning events.

You will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. It's important to note that some of young people may self-harm, have anxiety or on occasion show behaviours of concern.

At present all the people we support have several hours of 1:1 support during the day as well as some shared support day and night. The ideal people will have a passion for working with people with enduring mental health, a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support

Active Prospects is recruiting for Day and Night Support Worker(s) to join our complex care service in Crawley, West Sussex.

Three Bridges Road is close to public transport, with a short walk from the bus stop/train station to the service. Drivers are always welcome – there is free onsite parking available.

In return for your dedicated service you can expect a competitive rate of pay of £12.08 per hour with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

Get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note:



all offers are subject to satisfactory completion of our pre-employment compliance standards

Proud member of the Disability Confident employer scheme

HVAC Service Engineer
£42,500-£45,000
Crawley

Are you a HVAC Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs, chillers and various other HVAC systems within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £42,500-£45,000
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Learning Support Assistant

Position: Learning Support Assistant
Location: Crawley
Hours: Full-Time or Part-Time, Term-Time Only
Contract Type: Fixed-Term

About the Role:

Randstad Education is seeking a dedicated Learning Support Assistant to work in our partner schools across Crawley. You will support pupils with additional learning needs, helping them to access the curriculum and achieve their potential in a supportive environment.

Key Responsibilities:

• Provide 1:1 or small group support to pupils with learning difficulties or SEN.
• Assist the classroom teacher in delivering lessons and managing behaviour.
• Foster a positive and inclusive learning environment.
• Help with the preparation of learning materials and classroom activities.

Requirements:

• Experience working with children or young people, particularly in an educational setting.
• Patience, empathy, and strong communication skills.
• A commitment to safeguarding and promoting the welfare of children.

How to Apply:

If you're passionate about helping students succeed, apply today!

Randstad Education requires an enhanced DBS check and satisfactory references for this role.

HVAC Service Engineer
£42,500-£45,000
Crawley

Are you a HVAC Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs, chillers and various other HVAC systems within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £42,500-£45,000
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Care Assistant - (Social Care)

Salary: £14.04 per hour Monday to Friday & £16.04 Weekends
Mileage: 45p tax free
Contract: Permanent - Evening contract, which include working every other weekend.
Shifts: 4pm-11pm or 5pm - 10pm

Sponsorship: ECL does not provide support for sponsorship at this time

Full driving licence and own vehicle is essential.

Travel required – You will be required to travel around Crawley and the surrounding area
As a Care Assistant in reablement, you’ll be playing a key role in helping our customers regain their independence and continue living in their own home. This could include helping clients to relearn skills in their lives, such as personal care, mobility and preparing meals. You don’t need to have any previous experience as we will provide you with all the training you need.
Once you are trained, you will be assigned a mentor who will take you out to meet some of our customers and work alongside you until you are confident in the role. After your induction training, with guaranteed contracted hours, we will support you to progress within the company, paying for ongoing specialist training, nationally recognised qualifications and well-being support.
As this is a Care Assistant role in the community, we will need you to have access to a car and a full driving licence with business insurance. With rising petrol costs, we offer the government maximum tax-free mileage allowance of 45p per mile as well as paying your time travelling between customers.
We understand the importance of a good work-life balance and our staff are as important to us as our customers. We offer a range of shifts so whether you want to work full time or part-time, we have a contract that benefits everyone. Our teams provide vital care and support and to reflect this you will receive:

• £500 joining bonus*
• £14.04ph weekday rate, £16.04ph weekend rate
• Guaranteed weekly hours including travel time
• £28.08ph (double pay on bank holidays)
• 32 days annual leave a year (inclusive of bank holidays)
• Enhanced DBS and renewals paid for by ECL
• Fully paid induction and training
• Annual salary reviews and performance bonuses
• Free uniform and PPE
• Free company smartphone
• Enhanced contributory pension scheme
• Private Healthcare scheme (£1,495 per year)
• Bluelight Card (with discounts on your favourite retail brands)
• Employee loyalty scheme
• Health care parking permit
• Refer a friend £1500
If you are considering a new career, there are few jobs more rewarding than a career in care. At ECL, we look for people who share our values and passion to make a positive difference to people’s lives throughout the community.
Take the next step in your career and become a Care Assistant with the ECL team.
For an informal chat about the role, please contact one of our friendly Recruitment team on 03330 139 921

At ECL, we offer care and support to thousands of people to live safely and independently within their own homes and local communities in South East England. We provide high quality social care services in Essex, London Borough of Havering, London Borough of Barking & Dagenham and West Sussex aimed at wellbeing, prevention and increasing independence.
We are an equal opportunities employer and positively encourage applications from suitable candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are proud to be part of the Disability Confident scheme which helps to employ, support and promote disabled people in the workplace.
ECL does not hold a visa sponsor licence therefore, applicants who do not have the right to work in the UK, and/or require visa sponsorship in order to continue working in the UK, cannot be considered for this role.
* New starter bonus awarded 12 months after start date

Proud member of the Disability Confident employer scheme

Location: Crawley, West Sussex

Salary: circa £25,000 per annum

Benefits: 20 days annual leave plus bank holidays (increasing with length of service), onsite parking, employee assistance programme, pension scheme, full training

Hours: Full time, 37.5 hours a week

Our client in Manor Royal is expanding and looking for a dynamic, detail-oriented individual to join their team. This is an excellent opportunity for someone eager to grow their skillset in a fast-paced and supportive environment.

Key Responsibilities:

• Maintain and update the database with accuracy.
• Efficiently handle customer requests via phone and online platforms.
• Ensure the electronic booking system is consistently up-to-date and correct.
• Process customer orders and respond to inquiries promptly and accurately.
• Resolve customer issues and complaints in a professional, courteous manner.

What We're Looking For:

• Proven customer service experience is essential.
• Strong administrative skills with a keen attention to detail.
• A proactive, enthusiastic attitude with a willingness to learn and grow.

If this sounds like the opportunity you've been looking for, send your CV today! We can't wait to hear from you!

Air Conditioning Service Engineer
£42,500-£45,000
Crawley

Are you an Air Conditioning Engineer based in Sussex looking for localised work and potential first year earnings over £45,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most profitable companies. They have can boast an excellent projects team who are constantly winning local contracts allowing for frequent install work within both commercial and high-end residential sites.

You will be required to service and maintain: splits, VRV/Fs and various other HVAC systems within commercial sites such as major retailers, local council buildings and more as well as within high-end residential properties across Sussex and surrounding areas. You will also be required to attend breakdowns applying emergency repair as part of an on-call rota.

* £42,500-£45,000
* Company Van & Fuel Card
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Frequently Available Overtime
* Local Contracts
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you an experienced Warehouse Operative looking for a busy role within a fast-paced team focused environment at a business that prides itself on looking after its people? How does a warehouse role where you don't have to work nights or weekends sound?

A leading manufacturer and supplier of bespoke, high quality hardware products to clients in the UK and around the world are seeking an experienced and self-motivated Warehouse Operative to join their friendly, hardworking team within the warehouse and logistics department at their stunning, brand new offices. The role will primarily involve picking products carefully for dispatch, ensuring quality is maintained and they are shipped in a timely manner to meet the needs of clients and their projects. You will also get the chance to help out in the Goods In department when needed as well.

As Warehouse Operative your role will involve:

- Picking items for dispatch in a timely manner for clients - utilising a high attention to detail
- Ensuring customers are provided with a high level of service with products being received in pristine condition
- Ensuring all items are picked so that delivery dates are met for clients and 100% of orders are shipped on time, in full
- Checking and booking in goods received from suppliers against delivery notes
- Packing and putting goods away in the right location
- Updating the ERP system as and when required, maintaining accurate stock figures

I am interested in speaking with an experienced and team focused Warehouse Operative, Warehouse Assistant, Picker Packer, Goods Out Assistant, Stores Operative, Goods In Operative, Goods In Assistant, Dispatch Assistant, or Goods Out Operative who possesses a high attention to detail and a passion for ensuring a high standard of service for clients.

Salary for this position is £25,000 p.a. (depending on level of experience).

Benefits include: Christmas closure on top of annual leave, pension, free parking

If you are travelling to the offices by public transport there are numerous bus stops around the area providing transport links.

Proud member of the Disability Confident employer scheme

Customer Solutions Executive

Salary: £23,000 - £25,000 dependent on experience
Location: Leeds, West Yorkshire
Hours: 37.5 hours per week, Monday - Friday

Permanent Role

Are you an excellent communicator with a desire to help others? Our client is looking for a personable and competent individual with an excellent attention to detail to join their amazing team as a Customer Solutions Executive

The Key Duties of the Customer Solutions Executive
* Daily communications with customers via phone, email and social media
* Create and deliver innovative and forward-thinking solutions to customer concerns
* General administration and organisation of systems
* Deal with complaints and challenging situations whilst managing workload
* Work with other departments to support and deliver the best outcomes for the customer

The Key Requirements of the Customer Solutions Executive
* Previous experience within a customer service or contact centre environment
* Previous experience of case management and dealing with complaints
* IT skills - experience using MS platforms, softphone, email
* Excellent communication skills - both written and verbal

If you are interested and would like to know more, please apply to the role or call the Business Support Team at Search, Leeds, for more information

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.