Total 5,427 Customer Service job vacancies in Coventry, West Midlands, CV1 3HX

Become a Night Support Worker with Active Prospects!

Location: Horsham, West Sussex
Salary: £12.50 per hour
Service Type: Adult Complex Care Service
Speciality: Mental Health, Autism, Learning Disability

Do you want to work for an award-winning company? Active Prospects have been awarded with an Outstanding Best Companies rating in 2021 and ranked on the UKs Best Workplaces 2023 by Great places to work UK! Our training has won various awards and we won Trainer of the year in 2022 at the Learning disabilities and Autism awards

Are you kind? compassionate and have a passion for empowering people to lead an aspiring life. Are you patient, resilient and able to bring calm and consistency to people who may be living independently for the first time. Our new service is for 4 people requiring a wide range of support from emotional support, learning new coping mechanisms, and being able to express their true selves.

The role is about supporting people to lead a Gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations. The role can be tough, but the rewards outweigh

You will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. It's important to note that some people being supported may self-harm, have anxiety or on occasion show behaviours of concern.

At present all the people we support have several hours of 1:1 support during the day as well as some shared support day and night as well as 1:1. The ideal people will have a passion for working with people with enduring mental health, a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support

Active Prospects is recruiting for Night Support Worker(s) to join our complex care service in Horsham, West Sussex.

The role is Part Time - 20 hours ( 2 nights a week)

Our new Brighton service is close to public transport, with a short walk from the bus stop/train station to the service. Drivers are always welcome – there is free onsite parking available.

In return for your dedicated service you can expect a competitive rate of pay of £12.50 per hour with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

Get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note: all offers are subject to satisfactory completion of our pre-employment compliance standards





IND-HP

Proud member of the Disability Confident employer scheme

Become a Bank Support Worker with Active Prospects!

Location: Horsham, West Sussex
Salary: £12.50 per hour
Speciality: Autism, Learning Disability, Complex Care

Do you want to work for an award-winning company? Active Prospects have been awarded the UKs Best Workplace 2023 by Great Places to Work UK! Our training has won various awards and we won Trainer of the year in 2022 at the Learning disabilities and Autism awards. We also have the Disability Confident Leaders employer accreditation.

Are your kind? Compassionate, Patient, Resilient and able to bring calm and consistency to people life have a passion for empowering people to lead an aspiring life with equal opportunities and life choices.

Active Prospects is recruiting for Bank Support Worker to join Active Prospects new service opening in Horsham, West Sussex.

The role is about supporting people to lead a gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations. The role can be tough, you will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. It is important to note that some of our people may self-harm, have anxiety, experienced trauma or on occasion show behaviours of concern.

In return for your dedicated service you can expect a competitive rate of pay of £12.50 per hour for the hours that are worked, with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

You can support people to lead an aspiring Life - as little or as much as you are able to – get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note: all offers are subject to satisfactory completion of our pre-employment compliance standard.

Proud member of the Disability Confident employer scheme

We are pleased to announce we have an exciting opportunity here at Potens for Support Worker.
What we’ll give you:
We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• £11.90 per hour.
• Full time 35.5 hours. Shifts will be between the hours of 8am and 8pm. 2 week rolling rota.
• Working alternate weekends.
• An extra day paid holiday for your Birthday.
• Contributory pension scheme.
• Confidential, supportive Employee Assistance Programme, accessible 24/7.
• Paid comprehensive learning and development opportunities so we can invest in your future – including internal leadership competency sessions and recognised qualifications (level 2 to level 5 NVQ in Health & Social Care).
• You can complete your care certificate with us.
• Access to attractive and exclusive employee benefits including savings on shopping, leisure, and household expenses.
• A generous referral scheme.
Oakleigh Lodge is a residential care home in Dudley providing support and care for adults with learning disabilities and autism.
What you’ll be doing:
• All aspects of personal care, feeding, cooking, some cleaning and key working.
• You will be required to operate hoists.
• Supporting with activities and interests both within the service and out in the community.
• Epilepsy training will be given.
• Providing person-centered care.
Who you are:
• Experience of 1 year minimum working within the care industry is essential.
• Experience of working with learning disabilities would be preferred but not essential.
• You have the ability and passion to support our residents with high quality personal care and support their needs and will provide person-centered care.
• Diploma 2 and above qualification in Health & Social Care would be preferable or you will be willing to undertake it.
Who we are:
We are a national provider of health, social and education services with over 35 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, pro-active and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life and, in return for your hard work and passion we can give you real meaning and purpose in your work.
Safeguarding
Potens is committed to safeguarding and promotes the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment; including but not exhaustive; enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre application if required. To view our policy on recruitment of ex-offenders please see full details Potens-Recruitment-Ex-Offenders-Policy.doc (live.com)
Diversity
We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.

You must be aged 16 or over and have either a Level 2 BTEC Diploma or extended Diploma or equivalent qualification or have previous experience in a person-centred & public facing role. Healthcare Support Worker (HCSW)-Band 2-£23,615 + enhancements. Sponsorship is unable to be supported with this role. As a band 2 HCSW you must have previous experience of working within a person-centred & public facing role or already hold a level 2 health and social care related qualification. Recruiting to Values: To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours Framework and Values Based Recruitment Factsheet which can be accessed on the right side of this page under the job description. The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. For further details of the job role please see attached job description.

An exciting opportunity has arisen for a manager with experience in business support, finance, and analytics to join Children's Commissioning. This pivotal role offers the chance to shape a growing data and analytics function, driving strategic decisions and delivering impactful transformation.

Here at West Sussex County Council, we are ambitious for all our children and young people, and we are committed to improving our services. The recent Ofsted report of Children's Social Care shows how far we've come, and we continue to drive forward our 'Children First' improvement plans.

You will join us as at a key time on our journey where investment in the commissioning workforce is at an all time high. Children's Commissioning is responsible for ensuring children, young people and their families have access to the right services at the right time.

The Opportunity

Salary: £58,131 to £61,445 per annum
Contract Type: Permanent
Working Pattern: Full time - 37 hours per week, Monday - Friday
Location: Based at County Hall, Chichester or Bridge House, Worthing with hybrid working available and to be discussed at interview.

Interview Date: 19th December 2024, to be held in Worthing

Do you have extensive experience of Analytics and Finance in a Commissioning environment?

Do you have excellent people management skills and can lead and inspire a team?

Can you work at pace and manage competing demands effectively?

If you answered yes to all the above and want to make a difference to the children in your community, then we have the job for you…

As the Service Manager for Business Support and Analytics you will:

• Develop and implement a forward-thinking data and analytics strategy aligned with organisational priorities.
• Build and lead a high-performing data and analytics team, establishing clear structures, processes, and a culture of collaboration.
• Oversee and manage the robust financial operations of children's social care, ensuring compliant spend and accurate financial forecasting.
• Deliver digital transformation, leveraging data to drive strategic commissioning and innovation.
• Enhance reporting capabilities, ensuring insights are actionable and influential at all levels.

You will also support with projects alongside external service providers and internal teams to develop key areas of our business.

You will bring:

• Proven leadership experiencein data and analytics, ideally within a matrix management structure.
• A strong track record of building and developing teams, creating clear pathways for success.
• Expertise in designing and implementing strategiesthat maximise the impact of data.
• Experience managing digital transformation programmesthat improve processes and outcomes.
• Excellent communication skills, with the ability to influence stakeholders and foster collaboration
• Extensive experience in finance and/or procurement operations, including both internal/external spend, forecasting and demand management.
• Organisational and administrative skills to support and manage a customer focused business support team.

For more information on all the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Benefits

For a full list, this can be found at our Rewards and Benefits page.

Further Information

The reference number for this role is CAFHE05465.

Coventry City Council’s ICT & Digital service is a busy, vibrant and innovative service responsible for delivering key enabling and transformational services for the wider organisation, city and external partners.

As a Coventry City Council desktop engineer, you will be part of the End User Device team, supporting over 5500 corporate users across a range of business applications, and a range of hardware; Laptops, mobiles, tablets, meeting rooms, MFDs etc. We also provide support and services a significant number of schools, Adult Education sites and public libraries; as well as ad hoc events such as the Godiva festival and elections.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

As a Desktop Support Analyst, you will be working with a team of experienced desktop analysts in a multi-site environment, supporting corporate council staff, schools, adult education, libraries, and extended learning centres. There is an expectation that site visits will be undertaken in this role when required, so a driving license is desirable.

You will be responsible for; imaging, installing, and configuring computers, mobile and tablet devices, diagnosing hardware and software faults, supporting AV kit, printers, software installation & deployment, fulfilling requests and resolving technical issues remotely or in person on a site visit.

You will work in a demanding ITIL service environment, ensuring completion of work to agreed quality and timescales. There is also the opportunity for further development by contributing to project implementation, such as SCCM, Intune, Office 365, Windows 10/11.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for a motivated, passionate, and committed person to work in our End User Device team, who will provide support and on-going maintenance of the Coventry City Council estate, our education and library services, through to ad-hoc events such as the Godiva Festival.

Prior experience working in a desktop support role is desirable, but most importantly you must be a logical thinker, have a desire to learn, and be a good communicator with excellent customer service skills. On the job training will be provided to enhance & grow your technical skillset.

You will be working alongside other IT and business teams to ensure all assets, access, security, and changes are consistently managed in line with Council policies.

Essential Skills:

• Providing great service to stakeholders of all levels

• Good working knowledge of Windows 10/11, and Office 365

• Exceptional troubleshooting, diagnostic and triage skills

• Excellent communication & documentation skills

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): TBC

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A*-B or 9-5 in English and Maths at GCSE.
• Experience of working in a senior administrative role.
• Experience of minuting meetings and undertaking follow up actions.
• The ability to work with a variety of partners and key stakeholders in an effective manner.
• Strong interpersonal and team-working skills.

What the school offers its staff

Eden Girls’ School, Coventry is a Muslim faith-based secondary school for 11 to 18 year old girls, which welcomes pupils from all faiths and none. We opened in 2014 and, like all Star schools, we have a leadership specialism. We are extremely proud to be one of the highest performing schools in the country, with the 3rd best Progress 8 score nationally for our 2019 GCSE results. We were graded as ‘Outstanding’ in all areas by Ofsted during our first inspection in July 2017.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a dedicated individual to provide tailored support to our pupils. You will be committed to making a positive difference to young people’s lives and in supporting and developing their learning. Your intervention will help enable an outstanding learning environment for our young people, providing the support they need to succeed.

The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to effectively support learning and teaching, and to develop relationships across our school and the Star community.

You will have:

• NVQ Level 2 Teaching Assistant or equivalent.
• Experience of working with children with SEND.
• Experience of contributing to development, monitoring and review of Individual Education Plans.
• The ability to maintain positive relationships with pupils and other adults.
• The ability to work with pupils on a one to one, small groups and whole class.

What the school offers its staff

The Olive School, Birmingham is a Muslim faith-based, primary school for 4 to 11 year olds, which welcomes pupils from all faiths and none. We opened in Sparkhill in 2016 and, like all Star schools, we have a leadership specialism. We were graded as 'Outstanding' in all areas by Ofsted during our first inspection in June 2019.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

? We are a customer and community focused network of branch colleagues
Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster  

25 hours per week
Monday - Friday: 9.30am - 2.30pm
Must be able to travel to surrounding branches covering Deloraine, Latrobe, Devonport, Ulverstone & Burnie

Do work that matters   
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We?ve been serving our local communities for over 100 years, with market-leading products, services and technology.  
What we do has real impact at all stages of people?s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you?ll positively ... Click here to view more detail / apply for Customer Banking Specialist Relief ? North West Coast TAS

Job Description
Who we are and what we offer:
Interested in shaping skylines across the globe?
Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people first.
You will also have access to a range of holistic benefits including:

Discretionary annual bonus, 8% company contribution pension, 25 days annual leave holiday buy options.
Single private medical cover, employee assistance programme, and virtual GP service
Competitive parental leave
Several flexible benefits from season ticket loans, discounted gym memberships to a cycle to work scheme.
Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy.
An industry-leading

... Click here to view more detail / apply for Service Desk Dispatcher

05th November,
About the company Culligan Australia is a world class Company and market leader.  We are part of the Culligan Group of Companies, which lead the world in healthy and sustainable drinking water solutions and services. Together we bring clean, safe and soft water to more than 100 million consumers globally, and save around 40 billion single use plastic bottles each year. About the role    As a Refurbishment Service Technician you will be responsible for analysing returned equipment to identify faults and repair to be put back into the market.  You will work with technicians/planning teams to attend customer sites where units may be faulty to repair on site equipment. You are a highly motivated self-starter, professional in your approach with great communication skills. Other responsibilities include:

Complete field service tasks in customer facing environments when required
Opening/closing the warehouse when required


... Click here to view more detail / apply for Service Technician

Date:  Nov 14,







Location:  Roma, QLD, AU,











We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the worlds largest providers of products and services to the global energy industry.



Job Duties and Qualifications



Under direct supervision, promotes excellent customer relations at the worksite.
Performs necessary calculations for the total job at the well site as needed.
Coordinates the








... Click here to view more detail / apply for Service Operator II-Coiled Tubing

You're a passionate customer service professional??




We are enhancing the financial wellbeing for our customers???




Together we?re delivering outstanding customer experiences



You will be joining one of our Multi-Channel Branches!? ?    


What is a Multi-Channel Branch?    



Monday, Wednesday and Friday: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.




Tuesday and Thursday: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.




Together we deliver a seamless banking experience for the future to our 10 million personal and small business customers. ? More specifically, you will:   ?  

... Click here to view more detail / apply for Customer Banking Specialist ? Narambeen

Full time hours Monday-Friday; Commencing in February
$ per hour
Continuous learning and development opportunities


JK Personnel is partnering with one of the worlds largest service companies, working alongside one of Australias biggest banks to meet the diverse needs of over one million customers throughout their financial journeys. 
With a strong commitment to ensuring customer satisfaction and case efficiency, they are looking at establishing a large and dynamic customer service team.
You will be provided with comprehensive training to see you succeed in the role over a 4 week period followed by ongoing support and mentoring from team leaders.
These roles are long-term opportunities that will allow you to show your customer service and technical skills. You will work with a large team, be supported by onsite leadership, enjoy employee engagement activities and the social side working in a team environment.
The Role


... Click here to view more detail / apply for Customer Service Associate

Job Posting Date:  25 Nov







Company:  Coates







Position Type:  Permanent Full Time







About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here As the first point of contact for customers at our Chinchilla branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions. Youll enjoy variety in your role including:







... Click here to view more detail / apply for Customer Service Coordinator