Total 3,236 Customer Service job vacancies in Courage Kenny Rehabilitation Institute Golden Valley

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanation, and solve problems for customers.
• Complete special projects as assigned.

Requirements

• Min GCE 'A' Levels or Diploma in any field
• No experience needed All training provided
• Required to start work immediately

All Interested candidates are invited to email your resume in MS Word format to: ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei
R2198995

Recruit Express Pte Ltd 99C4599

Location :
Biopolis, Buona Vista


Job Responsibilities:

• Qualify for and perform routine validated test methodologies on finished products, special projects or specified testing as directed in accordance to Standard Operating Procedures (SOPs)
• Process and post all technical data to work request management and submission system
• Conduct all assigned work in compliance with our organization’s safety and quality requirements
• Replenish and track laboratory samples, consumables and reagent inventory
• Perform daily laboratory housekeeping and routine basic equipment maintenance
• Communicate immediately any product testing deviation, instrumentation failures/issues, or any other laboratory anomalies directly to Team Leader.

Qualifications and Criteria :

• Possess a Nitec or Diploma in Sciences or Engineering
• 0 - 1 years of laboratory experience and able to complete test methods timely and high accuracy (training can be provided)
• Proficient in Microsoft Office suite of software
• Systematic and meticulous at work

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to healthcarejobs@recruitexpress.com.sg

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

JOB PURPOSE

The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments, monitoring of call center dashboard and social/welfare check on clients in the programme.

Rotational Shift:

8.00am - 8.00pm & 8.00pm - 8.00am

(3 - 4 working days/week)

• 1 year Contract Role

HOME MONITORING AND ELDERCARE (HoME+)

Home Monitoring and Eldercare (HoME+) is a 24/7 monitoring system using sensors placed around the home. When inactivity is detected or when the user activates the panic button, the Red Cross' call center is notified immediately. Depending on the situation, community responders or the SCDF (for emergencies) will be dispatched to provide assistance.

PRINCIPAL ACCOUNTABILITIES

Operation Support
● Addressing inquiries from the general public or internal referrals related to interest in the HoME+ Program.
● Coordinate home assessments for both existing and prospective clients, assess their requirements, provide assistance, and supervise the installation of HoME+ devices.
● Monitor the Call Centre Dashboard and respond in accordance with Standard Operating Procedures, addressing each situation in adherence to necessary protocols.
● Conduct social and wellbeing check-up calls to clients.
● Assist in volunteer recruitment and engagement activities, cultivating a positive and collaborative relationship with volunteers to enhance the effectiveness of the program.

Administration Support
● Respond promptly to general program inquiries and provide assistance through both email and phone calls with informative and helpful responses.
● Precisely and promptly update clients' biographical data.
● Ensure coordination of home assessments and device installations
● Perform routine social and wellbeing checks on clients via phone calls, providing assistance and facilitating additional support from other programs as necessary.
● Execute any additional administrative tasks as delegated by the supervisor.

Any Other Duties
● Engage in or actively participate in department and society events or activities, contributing to the overall unity and success of collective initiatives.
● Attend to HoME+ activation as required, ensuring the smooth integration and functionality of the program as part of regular duties.
● Take on any ad-hoc projects as assigned, showcasing flexibility and a proactive approach to contribute to the accomplishment of organizational objectives beyond routine responsibilities.

ADDITIONAL SKILLS AND KNOWLEDGE

● Skilled in both verbal and written English, showcasing the ability to communicate effectively.
● Mastery of a native language or dialect offers an additional advantage for versatile communication.
● Proficient in computer skills, skilled in utilizing a variety of software and technology tools to optimize job performance [Google, Microsoft Excel/Google Sheets, Microsoft Word/Google Docs]
● Robust interpersonal and organizational abilities, cultivating positive relationships and effective task management.
● Exhibiting meticulous attention to detail to ensure precision in all tasks and deliverables.
● Outstanding multitasking skills, adept at managing numerous responsibilities concurrently.
● Proactive with a strong initiative, showcasing a self-driven approach to tasks and responsibilities.

DESIRED BEHAVIOR

● Capable of working independently while maintaining strong interpersonal skills to effectively connect with individuals at all levels within and outside the organization.
● A dedicated emphasis on tasks and outcomes, exemplifying a results-oriented approach to work assignments.
● Proactively takes initiative and fosters a collaborative spirit, contributing to teamwork and going above and beyond the defined job scope to achieve common goals.
● Flexible and adaptable to changing needs on the ground, demonstrating responsiveness to evolving situations and requirements.

QUALIFICATIONS AND EXPERIENCE

● Have a minimum qualification of O Level/Nitec/Higher Nitec/Diploma from a recognized institution.
● Preferably, possess a minimum of 1 year of experience in customer service and/or call center roles.
● Proficient in relevant computer applications.
● Able to commit to rotating shift hours

Key Responsibilities

• Identify, analyze, and resolve problems using various tools and methods, such as remote access, diagnostic software, or manuals.
• Install, configure, and update hardware and software components, such as laptops, desktops, printers, scanners, mobile devices, operating systems, antivirus, and office applications.
• Perform security checks on devices and systems, such as virus scans.
• Document and report issues, solutions, and feedback using ticketing systems (Fresh Service)
• Coordinate and collaborate with other IT staff, vendors, and stakeholders to ensure smooth and timely delivery of services.
• Provide onsite and remote support to end-users who are facing technical issues with their devices, applications, or network connectivity.
• Train and educate users on how to use their devices and applications efficiently and securely, as well as on the best practices and policies of the organization.

Minimun Qualification

• 3-5 Years work experience in relevant field

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to medical12@express.com.sg

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Job Purpose:

This role supports in the acquisition/retention of users of Freestyle Libre (people with diabetes and HCP) through driving content creation, platform development and analytics blueprint from strategy, data, insights, resources, and execution of CRM programs/campaigns that will enable achievement of ADC’s growth ambitions.

Accountability:

• Achieve APAC sales, margin, and market share target.
• Brand custodianship of Abbott Diabetes Care brands.

Lead content and retention strategies and executions:

Work closely with APAC key stakeholders on content creation, retention strategies, campaigns, measurement, and solutions as well as prioritization of budgetary allocations within APAC and the respective affiliates.

Content and platform:

• Partner with APAC HCP/Consumer marketing leads to identify key strategies/areas of focus on content strategy development and implementations, lead overall content creation and delivery.
• Maintain existing platform and develop new innovative channel strategy to achieve customer reach and effectiveness.
• Drive changes in content and channel models to align with real world analysis.
• Develop APAC retention content/program strategy and launch including platform building, optimization testing, testing schemes (test v. control, A/B testing), and reporting and impact as well as its broader impact on overall business.

Reach and Effectiveness:

• Actively design and explore new data points (both internal/external data) and platform to further drive customer reach/scale.
• Leverage appropriate dashboards and analytical calculations to drive performance marketing that demonstrate country-specific customer lifecycles and loyalty.
• Help improve ROI of marketing spend by optimizing marketing plans and channel strategies through analysis of past and retention campaigns.
• Work with LibreView Data Systems (global) and Privacy and BTS to enable deduped FSLL data feed into each country’s database, utilizing this data as the Single Source of Truth to optimize customer retention.
• Highlight and prioritize areas for enhancements within the available marketing analytics ecosystem, including building the case for improved data collection, storage, and transformation.
• Provide strategic input to BTS, commercial and marketing counterparts on systems integrations needs.

Drive insights and analytics to fuel next level growth:

• Enable continuous improvement in patient onboarding experiences to achieve acquisition and retention initiatives, which include identifying customer signature moment, patient experience research, segmentation, journey roadmap analysis, etc.
• Define/refine multiple digital CRM channels to ensure customer database is segmented effectively to maximize the customer lifecycle value for targeted marketing activities, and includes establishing clear customer segmentation, KPI, sensor usage behaviors, etc.
• Identify key insights/activities to be initiated within the onboarding/retention journey, consistently evaluates HCP/patient insights, user experience analysis and business performance to drive better results in new patient acquisition and retention.

Ensure all business activities comply with the relevant Acts, legal demands, safety, and ethical standards. Review complaints and suggestions relating to assigned products.

Establish a productive work environment by creating trust and respect within the APAC region. Develop an atmosphere of confidence and strength and create opportunities to recognize and reward outstanding individual and team performance.

Requirements

• Post-graduate or tertiary qualifications for Marketing or Business Management, Digital Marketing, Data analytics and platform development from a reputable university
• Or tertiary qualifications with significant digital experience gained from a reputable consumer or B2B brand, or a digital agency or technology development company.
• Ideally working with Salesforce.com, Marketing Cloud or Adobe
• Experience in Medical Devices industry and/or working across Asian markets with proficiency in one or more Asian languages being advantageous
• 12-15years of content/retention/data management and analytics / project management experience gained at a country, regional or global level, in a fast-paced and competitive market setting.
• Strong content creation management and delivery for both HCP/Customer approach model, inclusive of proven experience in developing and delivering CRM strategies for a business, resulting in an increase in customer value and revenue.
• Develop Customer and HCP Journey Mapping analyzing touchpoints, using the end-to-end process from brief to execution and performance analysis to maximize loyalty and retention opportunities.
• Proven experience in leading a CRM campaign leveraging retention platform (i.e. SFMC or any new channel, tools) from its conceptualization to its successful completion, creating high quality reports and documentation for both internal and external audiences to further enhance CRM efforts.
• Experience in budget development and the establishment of procedures for the purpose of monitoring progress against the business plans and objectives and ensuring the best application of finances and other resources.
• Verbal and written communication skills are essential for this position where effective execution of cross-functional collaboration is highly dependent on the clarity of communication.
• Ability to inspire trust in others and build positive internal and external relationships, bringing people along with a unified vision and towards a common goal.
• Analytical skills, ability and keen interest conducting analysis of data and deriving insights
• Technical digital competency, knowledge and experience required include:
• Data strategy experience across 1st, 2nd, and 3rd party data
• Knowledge of buyer behavior, path to purchase or decision science models
• Experienced user of Google Analytics, Adobe Analytics, Excel, other Power BI tools
• Ability to formulate and analyze data using Excel and SQL, as well as mobile, cloud and app user analytics.
• Knowledge of key digital analytics (Lifetime value, MAU, DAU, retention or life-cycle segmentation, attribution)

Location :

Ubi

Salary :

$13/hr

Working Hours :
Mon - Fri, 9am - 5pm

Job Description :

• Handle incoming calls and emails
• Respond to general enquiries

Requirements :

• Typing speed: min 35wpm
• Able to work in fast-paced environment
• Able to work with many tabs + 2 computers concurrently
• Min commitment: 6 months

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to healthcarejobs@recruitexpress.com.sg

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Your duties and responsibilities include general administrative duties, handling enquiries on patients' admissions, scheduling of patients' appointments, collect deposits and payments from patients and offering pre-admission financial counselling as part of the admission process.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to jessiewong@recruitexpress.com.sg

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Working Hours:

8.30am-5.00pm (Monday - Friday),

8.30 am-1.00pm (Sat)

• Provide immediate response to client’s enquiries and concerns over the phone
• Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients
• Resolve discrepancies in reports by consulting with other staff
• Assess problem resolution for future applicability and forward to appropriate quality assurance individual.
• Pursue referenced test result to satisfy client needs and requests
• Print, prepare and distribute patient reports for delivery
• Perform data entry role when scheduled/assigned
• Assist with other database building activities when necessary

Requirements:

• Min GCE O/N/A Level , Nitec / Diploma in any field
• Able to handle customer service
• Able to start work immediately

Interested candidate, kindly send a copy of your resume to: jessicafong@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: jessicafong@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description

• Handle high volumes of inbound and outbound calls
• Identify customer needs and provide solutions
• Offer information on products, services, and policies
• Update customer records and interactions in the CRM system
• Resolve complaints and escalate complex issues as needed
• Follow up with customers to ensure satisfaction
• Maintain professionalism and empathy in all interactions
• Meet performance metrics and participate in training sessions

Requirement:

• No education requirement
• Prior Customer Service / Call Centre exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About us:
Contemporary Catering is a family owned and run business providing quality catering solutions to the Aged Care industry since . We operate in over 40  locations throughout Victoria employing over 700  staff.
What you need

Professionalism: do your best every time you come to work.


Minimum 3 days availability: Shift Times: 06:00am - 02:30pm |03:00pm - 08:00pm


Ideally, you will possess a drivers license and your own reliable transport.


A National Police Check or a NDIS Worker Screening Check.


Be fully vaccinated including the booster for COVID-19 and the current year Influenza vaccination.

Your Duties will include:

Assist with basic food preparation, presentation and serve meals to the residents in accordance with Facility Food Safety Policies.


Maintaining the cleanliness of the dining

... Click here to view more detail / apply for Food Service Assistant

Shepparton Christian College (VIC) is a vibrant, well-established, independent, faith-based college for students from Foundation (Prep) to Year 12. Our school has a strong community focus, excellent academic outcomes, supportive parents, great facilities, and an incredible staff team. Being a part of the Shepparton Christian College community means you work with others who are passionate about learning and enjoy working in a strong, values-driven culture.

We are currently seeking enthusiastic, passionate and suitably qualified staff to join our team as:
• Learning Support Teacher - 2025
Annual Salary Range from $80,751 - $119,786

Here at Shepparton Christian College, we offer staff terrific employment conditions and benefits such as:
• Working in an encouraging and supportive environment
• Above industry standard salary
• Assistance with relocation expenses
• School fees discount of 50% for staff

Suitable candidates are required to hold:
• A current VIT registration (or equivalent)
• Relevant teaching qualifications
• Full working rights in Australia

Teaching staff at SCC are required to:
• Use diverse and effective teaching strategies to deliver the curriculum.
• Dedicate time to lesson planning and organisation whilst ensuring the curriculum is relevant for your subjects and year levels per the state and national course requirements.
• Address diverse learner needs in curriculum design by collaborating with support staff.
• Integrate technology to enhance learning.
• Assess and provide meaningful feedback on student progress about their performance, achievements, attitude or behaviour where required and at Parent Teacher Interviews
• Write academic reports according to guidelines.
• Develop and assess learning materials and recommend implementation to subject coordinators.
• Support and engage in co-curricular programs as needed.
• Manage equipment, materials, and first aid needs according to OHS guidelines.
• Exercising duty of care through effective, professional supervision
• Maintain accurate student attendance records.
• Attend scheduled subject and staff meetings.
• Maintain Professional Development
• Maintain appropriate confidentiality
• Maintain a manner of life that reflects an adherence to and support for the beliefs, teachings, values, and attitudes of Christianity and the Vision and Mission Statement of the College

Applications:
Your application must include:
• Resume, including contact details for professional referees
• Cover letter addressing Key Selection Criteria -available from our web page
• Teaching Form - available from our web page

Webpage: https://www.scc.vic.edu.au/employment

Suitable applicants may be interviewed before the close date.

Close Date: Tuesday 12th November

All overseas applicants must have Australian Work Rights, be suitably qualified and be eligible for the Victorian Institute of Teachers (VIT) registration.

Positions to commence Term 1, 2025

Please note that all Key Selection Criteria questions, Teaching Forms and resumes are required to complete your application.

‘Our school community promotes the safety and well-being of all children’.

F & B Service Crew - Permanent/ Part-time & Temporary

Duties

• Greet guests and present menu.
• Take orders.
• Communicate in a friendly manner.
• Assist the service team on food order and operations.
• Wipe and clean tables;
• Display the highest standards of hospitality
• Observe grooming standards consistently.
• Observe strict hygiene and cleanliness at all times.
• Other tasks and duties assigned and be cross-trained.

Requirements

• Guest oriented and service minded.
• Full-time, Part-time and temp positions available.
• Flexible hours can be arranged for temporary / part-time

Job scope:

• Immerse in hands-on experience in private wealth management
• Client onboarding and account maintenance
• Learn about investing and asset classes via comprehensive training programs
• Specialize in financial products including bonds, funds, structured products and OTC derivatives
• Become proficient in product management and client engagement

Responsibilities:

• Complete training modules on investing and financial products
• Support Sales on day-to-day tasks including; Client enquires, Account opeing and review, Complete relevant documentation requirements, Pre-Trade, Trade and Post-Trade process, Complete relevant documentation requirements
• Support the Products team on day-to-day engagement and operation including; product design and pricing,product lifecycle management, product performance and portfolio review, product due diligence (back up)
• Participate in Products team ad-hoc projects

Requirements:

• Degree or Diploma holder
• Major in Finance, STEM (Science, Technology, Engineering, Mathematics) or Accounting is a plus
• 1-2 years of relevant experience
• Strong analytical skills and attention to detail
• A passion for financial markets, investment strategies, and client service
• Effective communication and interpersonal skills
• Fluency in English and Chinese (Mandarin or Cantonese) is required for effective communication with clients

About Us:

We are a global leader in technology and data services, offering innovative solutions to clients worldwide. We are currently seeking a Customer Service Engineer to join our team in Singapore. This role is critical in providing technical support to our customers and ensuring that they receive timely and effective solutions to their technical issues.

Job Summary:

The Customer Service Engineer will be responsible for providing technical support to customers, troubleshooting and resolving issues related to our products and services. You will work closely with both local and remote teams to ensure that customer support requests are resolved efficiently. This role requires a strong technical background, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

1. Technical Support for Customer:

· Provide first-line technical support to customers for issues related to our products, services, and systems.

· Diagnose and troubleshoot technical issues, including software, hardware, and networking problems.

· Collaborate with internal technical teams to resolve complex issues and escalate problems when necessary.

· Ensure timely resolution of support tickets, adhering to established service-level agreements (SLAs).

· Coordinate with Customer Service Team in other site, to provide smoothly 7/24 support experience for our global customers.

2. Customer Communication:

• Communicate effectively with customers to understand their technical issues and provide clear, concise solutions.
• Provide regular updates to customers on the status of their support requests, ensuring transparency and trust.
• Conduct remote troubleshooting and support sessions with customers to resolve issues in real-time.

3. Documentation and Reporting:

• Maintain detailed documentation of customer interactions, issues, and resolutions using the company’s ticketing system.
• Provide regular reports on support activities, including issue trends and resolution times, to senior management.
• Contribute to the development of internal and external knowledge bases by documenting common issues and solutions.

Qualifications:

• Bachelor’s degree in a related field (e.g., Information Technology, Computer Science, Engineering) or equivalent experience.
• 2-4 years of experience in a technical support or customer service engineering role.
• Strong technical knowledge in IT infrastructure, networking, system and software troubleshooting.
• Language Requirements:
  • Fluency in English and Chinese (Mandarin) to communicate with local customers and teams.
• Excellent problem-solving skills with the ability to diagnose and resolve technical issues.
• Strong customer service skills, with the ability to provide clear and concise technical guidance to non-technical customers.
• Experience using support ticketing systems (Jira).

Preferred Qualifications:

• Familiarity with data center operations, cloud services, or IT infrastructure.
• Experience supporting global customers across various time zones.
• Knowledge and expierence of NVIDIA AI Infra eco-system is a plus.
• Knowledge of Linux System Administration, or AI development, training or inference is a plus.

Work Conditions:

• Location: Singapore-based role with occasional travel as needed.
• Working Hours: Full-time, with potential on-call responsibilities to handle urgent customer issues.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth in a global organization.
• A fast-paced, dynamic, and collaborative work environment.