Total 34 Customer Service job vacancies in Clarkston, Washington

The selectee will serve as a Cartographic Technician (Geospatial) in the Office of Protective Operations, Special Operations Division. Typical work assignments include:

1. Collecting, maintaining and analyzing spatial and non-spatial data utilizing GIS software to develop maps and other visual products.
2. Participating in the planning and the development of briefings on geospatial plans as they relate to integrated tactical coverage for National Special Security Events.
3. Leveraging programs such as ArcGIS Desktop, ArcGIS Enterprise, ArcGIS portal, ERSI City Engine to collect, edit, manipulate and generate interim and final digital data and GIS products such as Grid Reference Guides.
4. Coordinating and liaising with other Secret Service divisions and federal, state and local agencies to obtain data/information and tactical coverage.
5. Providing technical guidance and direction to USSS personnel and partners regarding usage and application of GIS data.

• Provides strategic leadership and operational direction to a professional team of direct-hire and contractor staff.
• Formulates and develops short-term and long-range strategic and financial plans and justifications for programs, budgets, staffing, and related projects for the Division.
• Plans, organizes, and manages the development and delivery of a broad range of problem resolution and technical support services.
• Synthesizes and analyzes available information; recognizes patterns or trends and draws reasoned conclusions from data.
• Manages a variety of customer services and experiences such as walk-in expert support at DT's multiple IT Marts, Bureau VIP customers, domestic equipment refresh upgrades and IT office equipment relocations, and onsite Tier 2 deskside support.

• You will provide executive level administrative support to the Section Head, Deputy Section Head, and other members of the section directorate management team.
• You will arrange conferences and meetings for the Section Head, Deputy Section Head, and other members of the section directorate management team, including notifying participants, preparing agenda, and handling other logistics-related matters.
• You will manage all files regarding the work that is performed within Naval Reactors and provide support to section directorate management staff as needed as ensure record management requirements for federal records are met.
• You will review all types of directives, policy statements, memoranda, sensitive communications, and correspondence to ensure they are submitted as complete and accurate documents.
• You will make all necessary arrangements for travel according to knowledge of the Section Head, Deputy Section, and team members within the section.
• You will coordinate travel plans with accurate estimates, ensuring no conflict with local, high priority commitments.
• You will maintain various classified record systems, including archiving and scanning, using manual and electronic tracking systems.
• You will verify and confirm appointments and reschedule appointments when necessary.
• You will prepare correspondence and other work products including reports and presentations for the Section Head in support of objectives for the organization.

As the Chief Administrative Officer (CAO), you will oversee the major functions, services, and operational programs supported by and aligned under the Office of Enterprise Readiness (ERO). The Office is comprised of the Administrative Operations Division which drives, supports, and promotes various administrative functions and programs of the Secret Service to include administrative operations, vehicle lease management, personal property management, real property management, as well as procurement policy and management. You will be responsible for the overall leadership, strategic management, and annual performance in these areas and for promoting development and continuous improvement in management policies, practices, workflow and productivity, workforce skills and experience, and resource management to ensure the most efficient and effective means of support are provided in overall agency operations.

As a key executive advisor, you will inform the Chief Management Officer and the Chief Operating Officer of challenges or issues that have significant implications for the agency and work to resolve any deficiencies which directly impact the investigative and protective operations of the Secret Service. Your stewardship of ERO and its programs will require oversight of facilities and property management through several subordinate managers, who directly supervise facility and property management specialists, fleet management specialists, logistics and warehousing specialists, and support personnel in the worldwide management of Secret Service facilities and property.

The primary duties include, but are not limited to, the following:

• Oversees program planning activities for real and personal property, vehicle fleet management, integrated supply logistics and warehousing, space utilization and sustainability, and centralized procurement activities for all equipment, supplies, and services for Secret Service operations worldwide.
• Promotes the development of alternative solutions to problems arising from changes in work situations that have an impact on administrative program operations. Monitors and evaluates overall program effectiveness with a view toward efficient accomplishment of objectives.
• Represents leadership in administrative communications with internal partners, the Department of Homeland Security (DHS) and its components, the Office of Management and Budget (OMB), and other Federal agencies; defines objectives and priorities, and coordinates activities associated with administrative support functions. Develops and maintains liaison with officials from other Federal agencies as well as state and local agencies, the private sector, administrators of other related programs and professional associations, and OMB.
• Participates in policy development or revision activities; assures thorough and accurate policy and regulatory interpretations on the part of subordinate officials; and is accountable for the smooth functioning and coordination of programs under his/her authority.
• Directs short and long-range program plans and projections, oversees budget development, reviews budget forecast and justifications; conducts a comprehensive evaluation of organizational goals, objectives, achievements, staffing and equipment requirements, and organizational structure, and identifies and implements solutions to operational problems and issues to ensure the efficient and effective completion of work assignments and projects.
• Keeps abreast of newly proposed or enacted legislation impacting procurement programs, program innovations at the Federal, state, and local levels, and in the private sector. Provides authoritative interpretations, instructions, and guidance relative to all phases of readiness and administrative operation management. Provides information and guidance at meetings with senior officials of the Secret Service.

This palliative care specialist will also contribute to and support the growth and development of successful inpatient and outpatient palliative program which will focus on use of evidence-based practices and with collaboration of the interdisciplinary team to enhance symptom management, clarify goals of care, and implement strategic care plans to increase utilization and access to quality-of-life services for patients with a serious illness. They will work with the interdisciplinary team to complete palliative or hospice consultations including direct patient care for inpatients and have dedicated time for care and management of outpatient Veterans in the palliative program via face to face and telehealth appointments. They must be capable of working in interdisciplinary teams to provide comprehensive patient care across a wide variety of settings with outstanding clinical and interpersonal skills.

Duties include but not limited to:

• Provides direct patient care in the Mann-Grandstaff VAMC Community Living Center (CLC) as well as both administrative and clinical leadership in development of the inpatient and outpatient palliative program.
• Works closely with all healthcare professionals throughout MGVAMC.
• Participates in quality assurance programs and chart reviews.
• Complies with all quality performance measures and improvement programs.
• The physician will be subject to professional performance, including clinical and technical skills, as well as routine MGVAMC performance improvement monitoring activities (e.g. Ongoing Professional Evaluations (OPPE), Focused Professional Practice Evaluations (FPPE), etc..
• Participates in Medical Staff committees and task forces.
• Perform other duties assigned by the Chief of GREC.
• Exercises full professional responsibilities for their findings, interpretations, decisions, recommendations and reports in accordance with the clinical privileges this institution provided to them. This position is supervised by the MGVAMC CLC Medical Director.
• Participate in VA continuing educational activities.

As the Chief Procurement Officer (CPO), you will oversee, manage, and develop policies and procedures involving the procurement of supplies, construction, and services required to manage the overall operational efficiency within the Secret Service. As the agency authority on procurement and contracting matters, you will be responsible for the acquisition of all goods and services for the protective, investigative, and administrative mission of the Secret Service.

As a key executive advisor, you will inform the Chief Management Officer and the Chief Operating Officer on the interpretation of contracting laws, principles, and regulations to generate new procurement concepts or make recommendations regarding procurement matters impacting the Secret Service.

The primary duties include, but are not limited to, the following:

• Acquires commercial items, classified/sensitive intelligence technology, protective countermeasures, major nationwide telecommunication network systems, complex and diversified information technology systems and services, major system acquisitions for highly sensitive investigation and protection equipment, and state-of-the-art electronic and security systems. Products and services procured are unique, time sensitive, high dollar value and critical to the mission of the Secret Service.
• Plans, directs, and oversees a worldwide centralized procurement program through several subordinate supervisors who directly supervise contract and procurement specialists, automation specialists, and administrative/support personnel in procuring equipment, supplies, and services for the Secret Service.
• Refines procurement policies used in the acquisition of goods and services to enhance operational efficiency; develops and implements new procedures and processes to streamline and improve operations.
• Develops and maintains liaison with officials from other Federal agencies as well as state and local agencies, the private sector, administrators of other related programs and professional associations, and the Office of Management and Budget (OMB).
• Keeps abreast of newly proposed or enacted legislation impacting procurement programs, program innovations at the Federal, state, and local levels, and in the private sector. Provides authoritative interpretations, instructions, and guidance relative to all phases of procurement management. Provides information and guidance at meetings with senior officials of the Secret Service.

• The duties may include, but are not limited to:
• Develops, plans, and conducts in-depth analysis of complex issues which contribute to the accomplishment of the agency mission to expand and maintain international market opportunities for U.S. agriculture.
• Conducts assessments and develops interpretation of international trade issues, conditions, or events in support of decision-making, policy formulation, or program development by FAS and USDA.
• Provides assistance to businesses seeking information relative to the export of commodities to foreign countries, addressing industry and political considerations.
• Assures compliance with policy, philosophy, and mission requirements, and responds effectively to changing economic and political situations.

WHAT IS THE LARGE BUSINESS AND INTERNATIONALDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Large Business and International Office of Program and Business Solutions/Office of Communication

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

• Serves as the clinic Veterinarian performing wellness appointments on a population of privately-owned animals and advising owners on proper immunizations and disease prevention.
• Examine animals, treat diseases and injuries, conduct surgeries. Perform administrative duties such as maintaining legal medical health records.
• Collect body tissue, feces, blood, urine, and other body fluids for examination and diagnostic testing.
• Performs and interprets laboratory findings. Issues health certificates.
• Provides direction and oversight to Animal Health Assistants with regards to veterinary nursing skills, veterinary medical standards, and animal care.

The successful candidate will work closely with postal management responsible for USPS's portfolio of tens of thousands of owned and leased facilities nationwide. The candidate must have experience drafting and reviewing complex agreements and advising clients in sophisticated transactions. The selected attorney should have expertise providing legal advice with respect to real estate matters - sales, leases, acquisitions, complex development transactions, and property management, easements, and facility construction and maintenance.

The attorney will also represent the Postal Service in contractual real estate disputes in a first-chair capacity before the Postal Service Board of Contract Appeals, primarily with respect to claims pertaining to leases. Assignments may also include providing legal advice on government procurement and environmental matters. Knowledge of government contracts, and commercial litigation is a plus. Candidates should demonstrate an ability to work independently on multiple projects.

The candidate must have a minimum of three years of legal experience. Experience as a federal judicial clerk is a plus. The candidate must be an exceptional communicator who is capable of complex negotiations, working with diverse clients, and multi-tasking. The candidate must have the ability to be a dealmaker, a team player, and possess proven initiative and follow through.

Responsibilities

1. Conducts legal research and prepares written material for use in representing the Postal Service and advising postal management officials.
2. Participates in conferences necessary to representing or advising Postal Service officials.
3. Directly advises postal management officials and represents the Postal Service in legal matters involving outside parties.
4. Prepares replies to inquiries from Congress, government agencies, and the public.
5. Prepares opinions, memoranda, decisions, regulations, testimonies, or formal filings in proceedings in which the Postal Service is a party.

• Assists primary instructors to plan, organize and conduct limited instruction.
• Functions as principal coordinator among Career Technical Training (CTT), academic, and residential-living areas regarding new student activities.
• Counsel, motivate, guide and assist students in goal setting, and resolving issues.
• Provides instruction, tutors, directs, guides, monitors, and supervises students.

Duties include, but are not limited to:

• Complete an assessment of the Veteran in collaboration with the interdisciplinary treatment team, the Veteran, family members, and significant others. Demonstrate an understanding of the range of treatment and skills needed for all adult patients including geriatric patients related to their physical limitations, psychological needs, and age-associated illnesses and conditions. Understand the problems of advancing age and respect for the diversification of the aging Veteran population, be sensitive to human growth and development, age-appropriate needs and concerns of the geriatric Veteran and be able to provide current and advanced techniques to the treatment of this Veteran population. Share in the development of a treatment plan with the Veteran based on this assessment.
• Responsible for contributing to the development of the treatment plan and setting achievable treatment goals with the Veteran and family members/caregiver.
• Subject matter expert on VA and/or community resources. Collaborate with other service providers in reassessing the Veteran's needs. Responsible for educating the Veteran and family members/caregivers about the available services and assisting them in establishing the appropriate referrals based on the Veteran's preference or that of his surrogate decision-maker.
• Responsible for using the current Social Work resource file of VA and community social service programs and enhancing the content to the benefit of Veterans. Refer the Veteran to needed services.
• Understand the intimidation of bureaucracy and will act as an advocate when it serves the best interest of the Veteran and family members/caregiver. When appropriate and feasible, will educate and encourage the Veteran to advocate on his/her own behalf, thus fostering a sense of independence and empowerment.
• Experienced in making rapid assessments and developing crisis management plans. Has access to multiple resource directories in addition to previously developed resources to meet the demands of a crisis. In the event of a medical or psychiatric emergency, staff will follow the protocol of his/her respective clinic and the facility at Mann-Grandstaff VA Medical Center.
• Provide education related to VA and community resources, entitlements, and Advance Directives/Living Will and will refer Veterans and family members/caregivers to the appropriate interdisciplinary team member for identified health education needs.
• Review the progress notes from the other providers to accurately determine the strengths and limitations of each Veteran. Educate the Veteran, their family members/caregiver, and the team of all the options available to them and will collaborate with the Veteran and family members/caregiver on the preferred option.
• Provide the Veterans and their family members/caregivers with ongoing supportive counseling.
• Enter all Veteran/family contacts in the electronic record using appropriate formats and templates. This information will be entered in a complete, confidential, and professional manner to ensure information on the patient is shared with other VA staff. This information will be reviewed regularly. Establish and maintain positive working relationships with employees, volunteers, consumers, and stakeholders within the VA and outside community agencies. Attend all appropriate staff meetings.

Duties include, but are not limited to:

• Complete an assessment of the Veteran in collaboration with the interdisciplinary treatment team, the Veteran, family members, and significant others. Demonstrate an understanding of the range of treatment and skills needed for all adult patients including geriatric patients related to their physical limitations, psychological needs, and age-associated illnesses and conditions. Understand the problems of advancing age and respect for the diversification of the aging Veteran population, be sensitive to human growth and development, age-appropriate needs and concerns of the geriatric Veteran and be able to provide current and advanced techniques to the treatment of this Veteran population. Share in the development of a treatment plan with the Veteran based on this assessment.
• Responsible for contributing to the development of the treatment plan and setting achievable treatment goals with the Veteran and family members/caregiver.
• Subject matter expert on VA and/or community resources. Collaborate with other service providers in reassessing the Veteran's needs. Responsible for educating the Veteran and family members/caregivers about the available services and assisting them in establishing the appropriate referrals based on the Veteran's preference or that of his surrogate decision-maker.
• Responsible for using the current Social Work resource file of VA and community social service programs and enhancing the content to the benefit of Veterans. Refer the Veteran to needed services.
• Understand the intimidation of bureaucracy and will act as an advocate when it serves the best interest of the Veteran and family members/caregiver. When appropriate and feasible, will educate and encourage the Veteran to advocate on his/her own behalf, thus fostering a sense of independence and empowerment.
• Experienced in making rapid assessments and developing crisis management plans. Has access to multiple resource directories in addition to previously developed resources to meet the demands of a crisis. In the event of a medical or psychiatric emergency, staff will follow the protocol of his/her respective clinic and the facility at Mann-Grandstaff VA Medical Center.
• Provide education related to VA and community resources, entitlements, and Advance Directives/Living Will and will refer Veterans and family members/caregivers to the appropriate interdisciplinary team member for identified health education needs.
• Review the progress notes from the other providers to accurately determine the strengths and limitations of each Veteran. Educate the Veteran, their family members/caregiver, and the team of all the options available to them and will collaborate with the Veteran and family members/caregiver on the preferred option.
• Provide the Veterans and their family members/caregivers with ongoing supportive counseling.
• Enter all Veteran/family contacts in the electronic record using appropriate formats and templates. This information will be entered in a complete, confidential, and professional manner to ensure information on the patient is shared with other VA staff. This information will be reviewed regularly. Establish and maintain positive working relationships with employees, volunteers, consumers, and stakeholders within the VA and outside community agencies. Attend all appropriate staff meetings.

• You will serve as the Administrative Support Coordinator in support of administrative, staffing, and training programs and special assignments.
• You will manage the continuity of administrative operational policies, procedures, and instructions related to the Command Cybersecurity Workforce (CSWF) program and the department business direction.
• You will collaborate with internal and external activities to maintain, verify, and update contractors' information and administering authorizations for Common Access Card (CAC) renewals.
• You will maintain a working knowledge of departmental policies, programs, and organization workflow and communication lines.
• You will partner and meet with Command University points of contact regarding training schedules and professional developmental opportunities aligned with supporting the high-velocity work environment.
• You will receive, analyze, and format documentation to ensure requirements are met in accordance with Command policies, regulations, and guidelines.