Total 422 Customer Service job vacancies in Cardiff, CF10 4BZ

Acorn by Synergie is recruiting on behalf of a public sector client for Hostel Support Relief Workers based throughout Cardiff. We are looking for reliable driven individuals with a can-do attitude. We do not require direct experience for this role, but transferable skills will be necessary.

Pay rate: £12.38 - £18.57 per hour

Job Purpose

To assist in the management of the Council's accommodation and 24-hour advice service and in the general operation and development of the service area. Hostel Support Relief Worker.

Casual Car User, full and valid driving licence and use of own car would be an advantage.

Job Duties

* To assist with the provision of hostel accommodation as reasonably required.

* To carry out the duties required to ensure the efficient and effective running of the hostel service and the welfare of residents; this will include ensuring the practical day to day running of accommodation is effectively carried out and providing necessary support to residents

* To provide appropriate advice and assistance to vulnerable people in crisis, as part of the advice, support and health care access service

* To encourage and facilitate the provision of additional support and access to health care services as required

* To assist with the operation of budget management procedures.

*To assist in the development of services for residents.

*To provide cover for posts carrying out similar core duties at other hostel services workplaces as reasonably required.

*To communicate with customers and other interested parties in writing, by telephone, and in office interviews as required.

*To seek to ensure customer satisfaction, by working to improve customer service, and resolve customer complaints.

*To practically assist in the co-ordination and operation of any Quality systems adopted by the service area.

* To carry out any general office duties as reasonably required including maintaining all necessary records and to providing monitoring information as required

* To actively support the development of current and emerging technology

* To participate in supporting the principles and practice of equality of opportunity as laid down in the organisation's Equal Opportunities Policy

* To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts and omissions and to comply with all health and safety legislation as appropriate

Hours of work will differ, as and when required. Our client is looking for someone to be as flexible as possible, as their service runs 24 hours a day, 7 days a week.

Within this role there will be full training, development and progression for the right people.

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme

• Job Title: Customer Envoy
• Location: Cardiff
• Rate of pay: £12.00 per hour
• Working hours: Monday - Friday 8:00am-4:30pm
• Job Type: Temporary to permanent
• Start date: As soon as possible

HRGO Recruitment are seeking a dedicated and customer focused individual to join our clients leading Tool, PPE and equipment supplier based in Cardiff. The ideal candidate will become the face of the business as they travel around the area delivering products whilst maintaining customer relationships.

Our clients have 41 branches across the UK as well as Europe and Aisa and aim to deliver 98% of all orders by next day.

Benefits to the role:

• Competitive annual leave allowance with an additional purchase scheme
• Company funded healthcare cash plan
• Company bonus
• Cycle to work scheme
• 24/7 well-being and Employee Support
• Commitment to employee development plans
• Group Personal Pension

General Duties

• Deliver parcels and handle returns within a specific geographical area
• Load, unload, prepare and operate a delivery vehicle
• Identify and visit new customers whilst increasing existing customer spend
• Support the branch warehouse by undertaking any reasonable duties from time to time, including periodic stocktakes.
• Work closely with the Sales team to identify and progress opportunities

Role Requirements:

• Clean UK Drivers Licence
• Previous customer service experience is preferred
• Passion towards succeeding with a proactive attitude
• Ability to work in fast paced and pressured environments
• Knowledge of tools and PPE equipment would be a plus

If you are interested in this exciting opportunity, please click 'apply now'!

Receptionist - Temp
Based in Cardiff City Centre | onsite role
8:00am to 5:00pm | Monday to Friday | 40 hours per week
Start date of Friday 6th September for 4 weeks
Pay rate up to £12.00 per hour + holiday pay (depending on experience)

One of my regular clients has reached out to me for some Reception temp cover at their office based in Cardiff City Centre. The cover dates are from this Friday - 9th September until at least Friday 4th October inclusive with potential to be extended - you must be available for these dates to be considered!

The main purpose of this role will be to provide Reception cover & basic Administration support to the business and would ideally suit an experienced Receptionist who is between jobs at the moment or only interested in temp covers.

Duties involved in this role will include:
* Working on the front-desk Reception, providing excellent service to all visitors & staff entering the office
* Handling any incoming calls, dealing with basic queries when they come in & transferring calls to the appropriate party
* Assisting with meeting room bookings including organising refreshments & stationery
* Ensuring that AV equipment is in good working order and ready for meetings
* Some basic ad hoc administration as required

In order to be considered for this role your skills and experience should include
* Previous experience in a Reception role - this experience is ESSENTIAL
* Excellent interpersonal & communication skills, both written and verbal
* Solid IT Skills

If this is the role for you, apply now!

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Radis Community Care have an opportunity for an experienced HR Advisor based in the South West to join our team. This is hybrid role requiring regular travel to the services you support and some home working. You will have use of a desk and office facilities at one of our local services. Our current services in region are along the M5 corridor and South Wales to Exeter, the M4 corridor to Reading and in Portsmouth

About the role

As a HR Advisor you will be working closely alongside other members of the HR Team on a range of day-to-day general HR issues and HR related projects. Key activities will include:

Skills and Qualifications required for the role.

We are looking for someone who is self-motivated, conscientious, proactive, with the ability to work with integrity. The successful applicant will have at least 2 years previous experience of working in a busy HR Department in a similar role and a minimum of CIPD level 5 or equivalent. An understanding of HR processes and an up-to-date, working knowledge of current UK employment law is also required. Experience of providing HR advice within the care sector is desired but not essential.

You must have a car available for business use and be prepared to stay away overnight on occasion.

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

Our Head Office is based at Mercia House in Tamworth and we have 100+ sites across England and Wales.

Radis Community Care is an equal opportunities employer that welcomes applicants from all sections of the community.

INDST

Seeking Support Workers, with a real zest for life, in Cardiff, CF3 and CF23

- £12.00 per hour; sleep nights are paid at £50 per night

- Full-time or part-time hours

- Shifts available: early shifts, late shifts & sleep night shifts

- It is essential that you hold a full UK or EU or Designated Country Driving Licence to be able to apply, as the people you will be supporting ask that you are able to drive their mobility vehicles

One of our Cardiff managers, who very rarely has a need to recruit, is looking to bolster his support teams over the coming month due to new people moving into the homes he manages.

He is looking for proactive and caring people to join his experienced colleagues, across five homes in Cardiff. You will be supporting people with both learning disabilities and physical disabilities.

Each person asks that you have some 'get-up-and-go', with a real zest for life, so you can encourage and enable them to make the most of each & every day.

You will be genuinely empathic and able to communicate effectively, with compassion and understanding, as some of the people you will be supporting use either very few, or no, words to communicate - but are very, very able to express themselves in other ways, to be sure you will know what they want!

Every day will be different, and rewarding, as you encourage and empower each person to be actively engaged in every aspect of their daily lives - this will include accompanying to favoured activities, supporting with daily living skills, administering medication and supporting with personal care and mobility assistance, if needed.

At Dimensions, we believe it is who you are as a person - and the difference you can bring to lives of the people you will be supporting - that is more important than experience. Whether you are new to support work, or have supported people previously, we want to hear from you! We will give you all the training you need to be become an amazing support worker for the people you will be working with. You will find no other role more personally fulfilling, and professionally rewarding, than becoming a Support Worker with Dimensions.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2023 - now 5 years in a row! On top of on-going, fully-funded training and mentoring, we offer all our colleagues generous benefits; job satisfaction and job security, genuine career prospects, and an inclusive, caring work environment that celebrates diversity, champions mental well-being, and encourages employee recognition.

For further information about the role, the shifts available, and the people we support, please contact our Internal Recruitment Consultant, ronnie.lillywhite@dimensions-uk.org

Apply now or please share this vacancy with someone you think would make an amazing Support Worker!

The position will be filled as soon as the people being supported have found their new support worker

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment.

Proud member of the Disability Confident employer scheme

Seeking FEMALE SUPPORT WORKERS who can provide proactive, engaging and compassionate support in Cardiff

Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010.

- Full-time or part-time hours (minimum 25 hours per week)

- £12.00 per hour. Sleep nights are paid at £50.00 per night

- It is essential that you hold a full UK or EU Driving Licence as the people you will be supporting ask that you are able to drive their mobility vehicles.

The people we support in Cardiff are looking to grow their team of support workers - they are seeking FEMALE SUPPORT WORKERS who can provide proactive, engaging and compassionate support.

You will have the opportunity to work across several homes, to really get to know the people you will be supporting and to develop your skills and gain from, and share, experiences with colleagues.

Every day will be different, and rewarding, as you encourage and empower each person to be actively engaged in every aspect of their daily lives - this will include accompanying to favoured activities, supporting with daily living skills, administering medication and supporting with personal care and mobility assistance.

At Dimensions, we believe it is who you are as a person - and the difference you can bring to lives of the people you will be supporting - that is more important than experience. Whether you are new to support work, or have supported people previously, we want to hear from you! We will give you all the training you need to be become an amazing support worker for the people you will be working with. You will find no other role more personally fulfilling, and professionally rewarding, than becoming a Support Worker with Dimensions.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2023 - now 5 years in a row! On top of on-going, fully-funded training and mentoring, we offer all our colleagues generous benefits; job satisfaction and job security, genuine career prospects, and an inclusive, caring work environment that celebrates diversity, champions mental well-being, and encourages employee recognition.

For further information about the role, the shifts available, and the people we support, please contact our Internal Resourcing Consultant, Ronnie Lillywhite on Ronnie.lillywhite@dimensions-uk.org

Apply now or please share this vacancy with someone you think would make an amazing Support Worker!

The position will be filled as soon as the people we support have found their new support worker

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment.

Proud member of the Disability Confident employer scheme

Cardiff Council are looking for a Residential Child Care Worker to join the team at one of their children's homes across the city. There are opportunities available for working in respite homes for young people with disabilities or in a home for looked after children. This will be a full time, temporary position initially for 3 months but with permanent opportunities becoming available further down the line. We have a competitive pay rate on offer of £13.47 per hour for standard working hours alongside generous enhancements paid for evenings, weekend working, Bank Holidays and sleeping in duties, additional to your salary. You will receive an additional salary enhancement of 30% after 8pm weekdays, 50% weekends and £40.80 per sleep in.

It takes a special type of person to dedicate their career to supporting others. We are looking for individuals to help ensure children and young people receive a high level and quality of individual support throughout their time in our home. You will be working within a team supporting children and young people to achieve positive outcomes, build appropriate relationships and have fun, being there at every step of their development. As a Residential Childcare Officer, you will play an essential part in providing direct care and effective support to young people to enable them to achieve positive outcomes in line with their childcare personal plan. Every day is different, and you will face new challenges, we need staff members with a can-do attitude, that are willing to go above and beyond for the young people in their care.

In addition to the above the ideal candidate will have:
* Experience of working with children and young people either within a residential
setting
* Registered with Social Care Wales
* Minimum of a QCF Level 3
* Enhanced DBS check
* Full UK driving licence

The benefits of working with Eilidh at Service Care Solutions:
* You will receive a dedicated and personal consultant with a vast knowledge of social
work
* We are a nationwide supplier of Social Work staff to over 200 local authorities
which means we have a wide variety of exclusive roles based all over the country
* We provide frequent updates of new opportunities via text and email
* We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964.

Service Care Solutions are currently looking for an administrative assistant on behalf of Cardiff Council. This position is based within the children's services and is fully office based as the successful candidate will be required to help with providing a reception service for the team.

In this role the successful candidate will provide general administrative support to the team. Some of the duties that you can expect in this role include, but are not limited to:

- organising and management of files
- updating and maintaining spreadsheets
- monitoring of budgets and payment of invoices
- reception duties as and when required
- answering telephone and email correspondence

This role is on an initial temporary contract for 3 months with a view to being reviewed for extension following this period. The pay rate for this role is £14.24 per hour and it will be a full time position for 37 hours per week.

The benefits of working with Eilidh at Service Care Solutions:
* You will receive a dedicated and personal consultant with a vast knowledge of social work
* We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
* We provide frequent updates of new opportunities via text and email
* We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964.

Cardiff Council Children's services are seeking to recruit a Family Support Worker to join their team. The role is hybrid working with a mixture of home working, visits in the community with service users and office based work. As such, there is a requirement for the successful candidate to be a car driver as you will still be providing face-to-face support to families across the city where applicable. This is a full time position with an initial contract of 3 months with a view to this being extended on a rolling basis and offering a pay rate of £15.43 per hour.

Duties of the role:

• Carrying out supervised contact visits with young people and their families
• Undertake initial assessment work with families
• Carrying out emergency interventions and support visits to families
• Holding a case load of families that you will work closely with alongside the assistance of the Social Worker

The ideal candidate will have:

• Experience of working with young people and their families
• Full UK driving license
• Enhanced DBS check
• Be able to work upon own initiative and within a team

The benefits of working with Eilidh at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of social work
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. Don't miss your chance to become a family support worker at Cardiff Council! To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964 or eilidh.nicol@servicecare.org.uk.

Your new company
We are looking to recruit personable, flexible and motivated support workers to support our qualified staff with the delivery of care to our patients.You will be involved in the personal care and meeting the psychological needs of adults with learning disabilities and complex needs.You will be caring and attentive with the skills to build strong and trusting relationships with people. It is also important that you work well in a team as you will work alongside qualified nurses and staff from other professions.
There is challenging behaviour in this role.
Your new role
Working closely with the residents to manage their needs. This will involve some elements of personal care. You will be completing activities to promote and build self-esteem. Typical shifts will be split shifts or long days: 8am to 8pm or 8am - 5pm.
We currently have vacancies in Llantwit Major & St Athans.
What you'll need to succeed.At least 6 months experience in social care and must also have PBM training. Removal training is also required for 1 of the settings. Driving is essential for this role. What you'll get in return

• Weekly pay
• An internal payroll system with no umbrella companies and hidden costs/additional charges
• A friendly, supportive office team is available 24/7 with our on-call system.
• Career progression
• Referral bonuses
• Free training
• Free DBS
• Flexible working
• Holiday pay
• £12.14 per hour with the option to exchange a week of annual leave for an extra 30p per hour.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We have a fantastic opportunity for a communications professional to join the Design, Digital and Internal Communications team. This is a remote role (must live in England or Wales) working 37.5 hours a week (part-time will be considered).

Do you have a passion for communications and engagement? Do you want to help make a difference to victims and survivors?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression.

About this role:

This role is a remote role (must be in England or Wales) within a supportive and friendly team.

As the Internal Communications Lead you will:

• Manage, update and monitor VS internal communication channels so that internal stakeholders (staff and volunteers) across England and Wales are informed of organisation news, successes and strategy and have a mechanism for feeding back.
• Produce, commission and edit copy adhering to all brand and style guidelines for email communications and intranet articles.
• Manage an engaging programme of webinars to update staff on new initiatives, training programmes and other key engagement activities.
• Work closely with staff across the organisation to ensure self-generated content is of a high standard, adheres to brand and style guidelines and is succinct, clear and engaging.
• Advise colleagues on complex communication messages and to form part of the wider communication team response in a major incident or crisis situation.

You will need:

• Significant experience of managing multi-channel internal communications (inc. intranet).
• Experience of writing concise, well written and engaging communications.
• Experience of reporting on key internal communication metrics.
• Experience of editing of video content.
• Excellent interpersonal skills to be able to liaise effectively at all levels.
• Strong personal integrity, reliable under pressure and team ethos.
• Proven ability to demonstrate a commitment to Equality and Diversity, to influence people to achieve effective desired outcomes.
• Educated to degree level or equivalent professional qualification.
• Proficiency in English language.

Please see attached job description and person specification for further details.

Interviews for this role will take place w/c 23 September 2024.

About us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We are working towards a future where victims' rights are respected, their voices are heard and they feel well supported.

Everyone at VS is driven by our purpose, vision, mission and values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.