Total 8 Customer Service job vacancies in Bristol, Bristol, BS1 1DA

Package Description: Shift Details: 9 AM -5 PM At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

JOB TITLE: Customer Consultant - Cavendish Online
SALARY:£28,044 - £32,472
LOCATION: Bristol

HOURS: Full-time - 40 hours. (Monday -Thursday 9.45am-7pm and Friday 9.45am-6pm).

WORKING PATTERN: Our work style is Hybrid, which involves spending at least two days, or 40% of your working week, in our Bristol Harbourside office. This will be agreed by your Line Manager.

About this opportunity

Do you enjoy building relationships with customers and colleagues?

Supporting our Cavendish Online business, we're currently looking for enthusiastic and driven Customer Consultants. You'll engage our customers, briefly understand their needs and signpost or transfer to the right person/team to meet those needs. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.

This is an exciting opportunity for motivated and adaptable people to really make a difference and ensure more customers get the protection they need.

About us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

You'll have good interpersonal, organisational and communication skills, along with the ability to establish rapport quickly and make an excellent first impression.

You'll support new and existing customers with their financial & service needs via a range of channels where appropriate, and deliver an excellent customer experience.

You'll have strong attention to detail ensuring calls and information is accurately processed and that work follows relevant internal and external rules, procedures, scripts and regulatory requirements.

• Identify customer needs

• An easy and confident communicator

• A genuine desire to help our customers

• A desire to help the business meet its objectives by succeeding in your own KPI's.

• Proactive and organised, with an ability to manage your workload

• Positively influence others by demonstrating core values and behaviours.

• Be open and receptive to feedback and improvement suggestions

• Empower others by sharing your skills and knowledge.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 22 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

Proud member of the Disability Confident employer scheme

Care Assistant

Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.

Locations: We provide homecare across the Burnley region, please speak to the recruitment team to discuss where suits you.
Shift Patterns: Monday to Sunday,days, nights, various shifts available.
Rate of Pay: £12.82 - £14.48 per hour (including Holiday Pay), Mileage will be paid at 30 pence per mileage between client visits.

About the role:

Routes Healthcare want people to join our team who are passionate about a career in care. We pride ourselves on the standard of care we deliver and are driven to provide the best healthcare service with your help.
Care assistants support others to live independently in their own homes, which can include supporting hobbies, activities and day trips, personal care, end of life care and any other needs required by the person you are caring for. We invest in our employees and provide a full training programme to support you in your role and give you the confidence to provide high quality care, If you’re looking for a career that genuinely makes a difference to people’s lives, Routes Healthcare want to hear from you.

Requirements:

You must have a full valid driving licence and access to a car for work for this role.

You must be a UK resident and have the right to work in the UK to apply.

Previous Experience in the care sector would be advantageous.

Rewards:

- Wellbeing and mental health support.
- Training/Development plans and trained by qualified nurses.
- Flexible shift patterns – let’s get a good work/life balance from the start.
- Pension Plan - you invest your time – we invest in you.
- Staff referral scheme with generous incentives
- Paid shadowing shifts while you settle in.
- 24/7 support with a dedicated on-call team, a specialised nurse case manager will be on hand.
- Competitive rates of pay

If you want to work for a dynamic, forward-thinking, leading healthcare provider that wants to invest in you and see you shine, then Routes Healthcare is waiting for your application.
Please click the apply button on this page to start your application.

We are seeking to recruit a dedicated and compassionate support worker who is passionate about

their job, enjoys delivering exceptional care and would relish working with young children.

ROLE SUMMARY

The client is a bright and bubbly individual with cerebral palsy, who lives at home with his

parents. The successful candidate will require excellent communication skills as the client

communicates via his eye gazes and he will need to clearly understand what is being said to him.

The role involves working with the family and case manager to support the client to ensure

consistency and high standards of care.

MAIN RESPONSIBILITIES

• To follow the Health & Wellbeing plan as documented for the client
• Treat the client with respect and dignity, acknowledging their individuality in a non-judgemental way.
• assist the client to exercise choice and control over their own life
• To liaise with and support the family as required.
• To be aware of any significant changes in the client’s health

Knowledge and Skills:

• Previous experience of caring or providing care for clients with physical and communication difficulties.
• Good understanding of the personal and physical needs of a client with physical and cognitive difficulties.
• Ability to maintain accurate and confidential records.

Requirements:

• NVQ Level 2 or above or equivalent in Care
• Age 21 and over
• Full UK driving licence
• Able to use own initiative.
• Excellent communication skills – both oral and written.
• Friendly, approachable, empathetic, caring and kind.

Benefits:

• Market leading pay rate
• flexible shift pattern
• Day and night shifts available
• Bank holidays are payed time and a half.

Full training, supervision and support will be provided as required.

Sponsorship is NOT available for this position.

If you are Support Worker looking to work in a truly rewarding role, please apply to Jack today!

Alternatively, please call 01926 676369 and one of experienced consultants will be more than happy to talk you through the role in more detail

Join Our Team as an experienced planner/coordinator! ⌨️

Contract: Fixed term for up to 6 months

Hours: 40 hours per week

Location(s): Chipping Sodbury

Are you an experienced coordinator with resilience, the ability to work under pressure, and a knack for meeting deadlines with a smile? If so, and if you’re interested in joining a certified Great Place to Work organization, then apply now!

We are looking for an experienced Service Coordinator to join our busy Service Delivery Team in Chipping Sodbury on a 6-month fixed term contract, delivering vital in-house gas services to our customers. This is a full-time, in-office position, requiring you to work Monday through Friday, from 9:00 AM to 6:00 PM with a one-hour lunch break. You will collaborate closely with customers, engineers, and other stakeholders to ensure services are delivered effectively and efficiently. Your responsibilities will include coordinating and managing the booking of gas servicing and repairs with utmost care and empathy, while ensuring all service delivery complies with relevant legislation and regulations.

As a Service Coordinator, you will:

• Plan daily schedules for heating engineers and coordinate the end-to-end delivery of service and repairs.
• Allocate emergency, urgent, and routine work to engineers.
• Monitor service requests, job progress, and productivity using digital platforms.
• Liaise between customers, suppliers, and internal leaders on service issues.
• Ensure operational processes adhere to quality and safety standards.
• Help compile performance reports showcasing KPIs and customer satisfaction.
• The ideal candidate will have experience working in a fast-paced service coordination, planning, compliance, or similar role. Strong IT skills and a flexible approach are essential. You should possess excellent communication and interpersonal skills, a friendly attitude, and good organizational skills with a flair for detail.

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!

Benefits of belonging at Bromford

Joining Bromford isn't just about a job; it's about a community that values you. Here's a glimpse of the benefits you'll enjoy:

27 days annual leave, plus bank holidays and the option to buy or sell up to 5 days leave each year

£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

A Performance Related Pay scheme based on organisational and individual performance

️ Retail discount schemes to help you save on spending such as food shops, clothing and technology

⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits

A choice of two pension schemes, with employer contribution rates of up to 10% of salary

As a certified Great Place To Work, we value your well-being and offer a comprehensive benefits package. Apply now, and let's make Bromford the next exciting chapter in your career!

Swift action required! The closing date for applications is just around the corner on 27th November 2024. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.

Clinical Tasks may include depending on experience Phlebotomy Blood pressure monitoring Lifestyle monitoring Urinalysis Basic wound care Influenza and pneumococcal Immunisations B12 injections Health education including promoting the health benefits of a healthy diet and exercise Assisting GPs with womens health clinics and minor surgery clinics Chaperoning Check the emergency drugs and equipment ECG Clerical tasks Input of general data and clinical information onto electronic patients records Stock taking and ordering supplies of clinical/medical equipment Restocking of clinical rooms as required Referral of patients to other medical or administrative personnel and voluntary agencies when appropriate Preparation of equipment for testing and servicing Management/Leadership Responsibilities Manage own workload effectively within the practice clinic times Attend and contribute to monthly Practice meetings Take reasonable care of own health and safety and that of others and use equipment correctly in accordance with statutory legislation and practice policies at all times Work within the Primary Care Practice infection control principals and guidelines Conduct risk assessments in situations where personal, colleague or patient safety may be compromised Follow the practice procedures and policies for dealing with complaints, disciplinary and grievance issues Ensure that all those persons met within the course of the job are given equality of treatment and are not discriminated against Research/Education and Training Assist in the evaluation of current practice and service provision by participating in the collection of data, clinical audit and user satisfaction surveys Participate in regular staff appraisals and performance reviews Undertake appropriate training or development courses as identified through the use of a Personal Development Plan Attend mandatory training as required Assist in the induction of new staff members Communication/Key Working Relationships Liaise and work collaboratively with the GPs, nurses, practice staff and outside agencies as deemed appropriate Communicate effectively with patients reporting relevant information or concerns to senior staff promptly Explain clinical procedures to patients clearly in order to obtain informed consent Document written and electronic information accurately and professionally Ensure confidentiality in all matters relating to patients, staff and information obtained in the course of employment in line with statutory legislation Recognise the limitations of own scope of knowledge and practice and be aware of when to refer to senior member of staff Other Duties and Responsibilities In line with practice changes and service demands, Health Care Assistants are expected to demonstrate a flexible approach to working practices and may be asked to assume other responsibilities consistent with their level of competence as required in order to meet service needs.

**Blossom Fields. An Allegra Care Home.**

In this exciting role, you will work as part of our activities team in our home. This is a hands-on role and you will work closely with the Care Team.

You will work with our residents, relatives/friends, agencies, suppliers and the community to provide best quality activities to help maintain both physical and mental health while providing opportunities to develop new interests and maintain current interests.

We have 40 hours a week available, ideally covered by two, part-time contracts so this could be a perfect job-share, with an agreed schedule over seven days. We would require you to be flexible, possibly when a special event is planned you might work less hours through the week and make up the hours on a weekend, this would be more occasional than the norm, but as the coordinator, you'll take ownership of a busy and fun programme of activities in the home.

**About you.**

Are you a people person who is (very) good at organising?

You'll be a great communicator, and a great planner with an eye for detail. You'll design our annual activities plans, manage them to a budget, enthuse the home and community to be involved and share stories about life in the home.

You'll need to have. at least the initial two doses of the Covid-19 vaccination to work in our home.



**Pay Rate: £12:90 per hour.**

INDBRI

North Star 82° is a primary provision within the North Star Academy Trust based in North Bristol specialising in supporting pupils experiencing social, emotional and mental health difficulties. We aim to be part of a joined-up provision offering our pupils the outstanding education they deserve.
We have permanent and fixed term positions available for committed and high-quality Learning Support Assistants to provide support to the class teacher in groups or to individual children.
You will be required to work 35 hours per week, 39 weeks per annum. Actual salary £22,231 - £23,800 p.a.
The successful candidate will be joining a positive, solution-focused team of staff who are dedicated to help improve outcomes for vulnerable pupils.
The successful applicants will have:
A good understanding of the KS3 curriculum.
At least one years’ experience of working in a learning/childcare setting.
The ability to support reading and phonics for those students at the early stages of reading.
The ability to support our programme of extra-curricular activities.
A flexible, adaptable and positive attitude to working in a structured environment.
The ability to effectively communicate with a range of stakeholders.
The skills of empathy, listening, communication and the ability to respond to unexpressed need.
A willingness to undertake the further training that will be offered.
You will be part of:
An exciting and innovative development of an All-through learning community
A dedicated team of staff who strive for excellence
A caring and inclusive ethos
A school which has supportive Trustees and Parents with high expectations of the school
In return, we offer a competitive salary, pension, a supportive team, training and development and the potential for career progression to the right person.