Total 58 Customer Service job vacancies in Brecon, LD3 7HP

Care Team Leader Days

Care Home: Claridge Place Care Home Solihull

Hours per week: 45.60hrs (4 shifts per week, 07.00 - 19.00, alternate weekends on / off)

Salary: £13.00 - £14.50per hour

About the role:

As a Care Team Leader at Sanders Senior Living, you'll be all about professionalism, kindness, and compassion. The Care Team Leader role requires you to plan and provide high-quality care that makes our residents feel safe, respected, and independent.

You will lead a team of Care Assistants, ensuring they are keeping up with the highest care standards. Keeping accurate records and communicating well with your colleagues are key parts of your role.

Our Care Team Leaders also support the Home Manager and Deputy Manager, giving physical, social, and emotional care to residents. You will handle medication and make sure everything is in order with medication audits.



Benefits of working with Sanders Senior Living:

28 – 33 days Paid Holiday
Pension Scheme
Employee Assistance Scheme that is also available to immediate family members
Comprehensive induction and ongoing, paid training
Free DBS Check and uniform
Opportunities to progress your career within the company
Employee of the Month awards


About you:

We are seeking a dynamic Care Team Leader who excels in person-centred care planning, possesses expertise in dementia care, and has experience of leading teams to deliver exceptional care. The ideal Care Team Leader will exude a positive energy, be competent in building strong relationships, and demonstrate outstanding organisational skills.

Holding an NVQ Level 3 Diploma in Health & Social Care is essential



About Sanders Senior Living:

Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference.

Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.



All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.

You will be able to find a full job description and Person Specification attached within the supporting documents, or please click "Apply Now" to view in Trac. You can complete your application in Welsh or English, its entirely your choice. Once youve applied, we will keep you updated on the progress of your application, so be sure to check your emails regularly.

Management of the recruitment process for all bank workers. Coordinate the induction and training processes for all Bank workers. Ensure that ongoing training is completed to the required timescales and documented, by monitoring and auditing compliance and attendance. Managing the booking and allocation of Bank and Agency workers (across all staffing groups), ensuring that appropriate approval and governance processes are followed. Ensure that timely responses and ongoing updates are provided to services requesting information or booking of temporary staff, escalating concerns regarding inability to fill at an early stage. Ensure compliance with Health Board policies and procedures, escalating areas of non-compliance or concern to the Resourcing Advisor. Ensure robust audit trails are in place in relation to all Temporary Staffing activity. Process invoices relating to Agency and Locum work across staffing groups, ensuring that requests are recorded and approved appropriately on the system and ensuring timely processing. Assist in the process of verification of Bank worker timesheets, to include study, annual leave and expenses. Monitoring Bank Worker usage, to include, regularity, WTD and volume, ensuring that this is regularly reported to the Resourcing Advisor and escalating to services where appropriate. Assisting in the completion of procurement documentation in relation to the booking of Agency staff, for example, call off contract documents. Support the Resourcing team to ensure appropriate equipment and stock levels are maintained, monitoring stock levels and requesting orders as appropriate.

This is an essential role within the school as you will be one of the first people for parents/carers, pupils and guests to meet or speak to each day. It is therefore very important that you are able to represent the school to the best of your ability and be very approachable in terms of your personality and in the way that you work with your peers. The successful candidate will be able to enjoy working within a committed team and enjoy working near the stunning Brecon Beacons.

Service: Health and Social Care Partnership

Closing Date: Friday 8th November 2024

Our Learning Disability Support Services provide essential, innovative person centred support for individuals by helping people with learning disabilities/physical disabilities and complex conditions to access to and continue education and development, live in their own tenancies, paid employment opportunities, life skills development and meaningful activities, achieve their desired outcomes and become more involved in their communities. We also support neurodiverse adults with autism (ASD) and behavioural supports (ADHD), often transitioning from school. Autism is not a learning disability but in our rural areas, there are few supports that adults can be signposted to. Many of the people we support also have autism, so individuals are supported by our registered day location teams.

Our HSCP in house registered support locations are SCSWIS (Care Inspectorate) registered providers.

We have multi-trained teams who often support individuals who are unable to be supported by anyone else due to complex issues. However, we often identify people, who may be able to be signposted to our other community support networks or alternatives. We currently require two 35-hour Support Workers for

ASIST Day Support

Tom-A-Mhoid Road

Dunoon

You should be a team player, empathetic, passionate about support and have transferrable skills. Experience would be great, but a firm value base to support our people to reach their potential is more important.

For more information please see:

HSCP Recruitment – My Council Works

Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.

Applicants should note that:-

• Happy to talk about flexible working arrangements.
• This post is not suitable for job share.
• The Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013, as amended, applies to this post.
• This post requires Protection of Vulnerable Group (PVG) Membership in relation to working with children and adults.

To apply for this vacancy, please click on the Apply Now button at the top of this page.

If you would like clarification on any information contained within the vacancy advert and/or the job description you will require to speak with the recruiting manager, who is:

Heather Gillies, Depute LD Resources Manager

Contact Telephone Number: 01369 707340

Email: Heather.gilles@argyll-bute.gov.uk

Please note that you cannot apply for this vacancy by contacting the recruiting manager, applications must be made by clicking on the Apply Now button at the top of this page.

Please also note that we do not accept CVs, only applications completed and submitted via the Apply Now button on this page.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about our commitment to this please visit Equality & Diversity Policy

Proud member of the Disability Confident employer scheme

Support Worker - £12.00 per hour
Shaw healthcare are delighted to announce that we are a Real Living Wage Employer as well as the UK’s largest employee owned healthcare company. In our recognition of your contribution to the care that our service users need, we are committed to making sure your salary is significantly more than the Government National Minimum Wage. Our employees are at the centre of everything we do……
Are you a Friendly, Compassionate and Caring person who is looking for a career where you feel valued and where you are rewarded for the work that you do? If so, this could be the perfect opportunity for you. Do you enjoy seeing people get the most out of every day and achieve what they want in life? This is what a Career in Shaw healthcare is all about. We look to provide as much flexible working as possible to secure your work/life balance.
Shaw healthcare is looking for a Support Worker to join the team at Trenewydd. You will join a team that is fully committed to making a difference to the lives of those who we provide care for. Our aim is to deliver the highest standard of care to our service users and to provide the same standard of care that we would expect our own family members to receive. You will be using the latest care technology that will enable you to spend more time with the service users that you care for. Trenewydd has an excellent reputation as highly valued provider of care. The needs of our service users are at the centre of all we do every single day.
As a Support Worker you will be responsible for providing physical and emotional support to our lovely service users. Assisting service user’s with washing, dressing, and promoting independence where possible. No day is the same asides from the enormous sense of satisfaction you will feel every day knowing that you are always making a difference to someone’s life.
We will provide you with full training. This includes our leadership programme which can support your development and opportunities for progression within Shaw. You will also enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
Benefits

Excellent Career Opportunities
Care Qualifications
Social Care Wales and Scottish Social Services Council fees reimbursed
GP online - providing around the clock GP consultation via an interactive app
76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
Refer a Friend bonus scheme (earn up to £1000 for each referral by you)
Paid annual leave 28 days per year (based on hours) inclusive of bank holidays
Company Sick Pay
Enhanced payrates for bank holidays
Free Uniform
Discounted Homemade Meals while on Shift
Pension scheme
Death in service payment *subject to criteria
Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
Holiday discounts
Outstanding recognition schemes such as Shaw Star Awards and Long Service Awards
Online benefits and cashback rewards
Our support to your Wellbeing includes free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

You don’t need to have previous experience in this field, nor do you need qualifications – we’re happy to work with you to help you become an excellent member of our team.
Salary: £12.00 per hour
Working Hours: Full time available - nights - 40 hour contracts.
APPLY TODAY! Be one of the special people that make a difference!

Service: Health and Social Care Partnership

Closing Date: Monday 4th November 20024

Our Learning Disability Support Services provide essential, innovative person centred support for individuals by helping people with learning disabilities/physical disabilities and complex conditions to access to and continue education and development, live in their own tenancies, paid employment opportunities, life skills development and meaningful activities, achieve their desired outcomes and become more involved in their communities. We also support neurodiverse adults with autism (ASD) and behavioural supports (ADHD), often transitioning from school. Autism is not a learning disability but in our rural areas, there are few supports that adults can be signposted to. Many of the people we support also have autism, so individuals are supported by our registered day location teams.

Our HSCP in house registered support locations are SCSWIS (Care Inspectorate) registered providers.

We have multi-trained teams who often support individuals who are unable to be supported by anyone else due to complex issues. However, we often identify people, who may be able to be signposted to our other community support networks or alternatives. We currently require two 35-hour Support Workers for

ASIST day support

Tom-A-Mhoid Road

Dunoon

You should be a team player, empathetic, passionate about support and have transferrable skills. Experience would be great, but a firm value base to support our people to reach their potential is more important.

For more information please see:

HSCP Recruitment – My Council Works

Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.

Applicants should note that:-

• Happy to talk about flexible working arrangements.
• This post is not suitable for job share.
• The Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013, as amended, applies to this post.
• This post requires Protection of Vulnerable Group (PVG) Membership in relation to working with children and adults.

To apply for this vacancy, please click on the Apply Now button at the top of this page.

If you would like clarification on any information contained within the vacancy advert and/or the job description you will require to speak with the recruiting manager, who is

Heather Gillies - Depute LD Resources Manager

Telephone Number: 01369 707340

Email: Heather.gilles@argyll-bute.gov.uk

Please note that you cannot apply for this vacancy by contacting the recruiting manager, applications must be made by clicking on the Apply Now button at the top of this page.

Please also note that we do not accept CVs, only applications completed and submitted via the Apply Now button on this page.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about our commitment to this please visit Equality & Diversity Policy

Proud member of the Disability Confident employer scheme

Join Newcross as a Residential Support Worker in Brecon!

Are you passionate about changing the lives of children and young people? Do you want to be part of a team that provides high-quality support and care to help them thrive? Look no further!

Newcross is seeking dedicated and compassionate individuals to join our team as Children’s Residential Support Workers in Brecon. In this rewarding role, you will have the opportunity to make a positive impact on the lives of children and young people, providing them with a comfortable and safe environment where they can flourish.

This Children’s Residential Support Worker position pays between £13.00 and £15.60 per hour, depending on shift pattern. We have flexible work available from long-term bookings to single shifts.

Applicants must be MAPA trained for this role. If you are not MAPA trained, please review our other jobs or register on our website as we have a variery of other work available.

Why choose Newcross Healthcare?

At Newcross, we value our employees and believe in supporting their wellbeing and professional development. When you join our team, you can expect:

• Same-day pay with FlexiPay: Get instant access to up to 50% of the value of your completed shifts, even on weekends and bank holidays. We understand the importance of financial flexibility.
• Flexibility: Enjoy the freedom to choose your shifts and make flexible working easy with our HealthForceGo app. We believe in work-life balance.
• Unlimited free training: Access over 400 free courses across a range of topics with our training partner FuturU. We are committed to helping you grow and develop in your career.
• £500 when you Introduce a Friend: Receive up to £500 when you introduce a friend or family member. We believe in rewarding loyalty and referrals.
• Free welcome gift box and Newcross Healthcare uniform: Feel welcomed and part of the team from day one with our special welcome gift box and branded uniform.
• Perks at Work: Benefit from over 30,000 exclusive deals and discounts for your favourite brands across 20 categories, including groceries, fashion, electronics, and more. We believe in taking care of our employees.

What do you need to join?

To be successful in this role, you will need:

• At least 6 months full-time experience in the last 3 years working alongside children and young people
• The right to work in the UK and be able to work up to full time hours
• Must be MAPA trained
• Highly desirable: Level 3 qualification in children’s services
• Availability to work full-time hours, although part-time hours are available in some areas
• Excellent communication and interpersonal skills
• Strong commitment to providing high-quality care and support
• Ability to work effectively as part of a team
• Hold a full, clean, drivers licence as you may be required to transport children outside of the residential setting

About Newcross Healthcare

At Newcross Healthcare, we celebrate people – the right specialist staff, giving the right standard of care in the right places at the right time – so that you can make a difference to the lives and wellbeing of those who need your care. We provide better support and technology to make your life easier and work more efficient, supporting you to do what you do best. Newcross offers work that fits around your personal commitments and location, combined with cutting-edge learning and development.

If you’re ready to join a supportive and caring team, supporting children in a residential setting, apply now!

Apply today!

Join Newcross as a Residential Support Worker in Brecon!

Are you passionate about changing the lives of children and young people? Do you want to be part of a team that provides high-quality support and care to help them thrive? Look no further!

Newcross is seeking dedicated and compassionate individuals to join our team as Children’s Residential Support Workers in Brecon and the surrounding area. In this rewarding role, you will have the opportunity to make a positive impact on the lives of children and young people, providing them with a comfortable and safe environment where they can flourish.

This Children’s Residential Support Worker position pays between £13.00 and £15.60 per hour, depending on shift pattern. We have flexible work available from long-term bookings to single shifts.

Why choose Newcross Healthcare?

At Newcross, we value our employees and believe in supporting their wellbeing and professional development. When you join our team, you can expect:

• Same-day pay with FlexiPay: Get instant access to up to 50% of the value of your completed shifts, even on weekends and bank holidays. We understand the importance of financial flexibility.
• Flexibility: Enjoy the freedom to choose your shifts and make flexible working easy with our HealthForceGo app. We believe in work-life balance.
• Unlimited free training: Access over 400 free courses across a range of topics with our training partner FuturU. We are committed to helping you grow and develop in your career.
• £500 when you Introduce a Friend: Receive up to £500 when you introduce a friend or family member. We believe in rewarding loyalty and referrals.
• Free welcome gift box and Newcross Healthcare uniform: Feel welcomed and part of the team from day one with our special welcome gift box and branded uniform.
• Perks at Work: Benefit from over 30,000 exclusive deals and discounts for your favourite brands across 20 categories, including groceries, fashion, electronics, and more. We believe in taking care of our employees.

What do you need to join?

To be successful in this role, you will need:

• At least 6 months full-time experience in the last 3 years working alongside children and young people
• Applications must hold a valid MAPA training certificate
• Previous experience of working within an Ofsted-registered premises
• The right to work in the UK and be able to work up to full time hours
• Highly desirable: Level 3 qualification in children’s services
• Availability to work full-time hours, although part-time hours are available in some areas
• Excellent communication and interpersonal skills
• Strong commitment to providing high-quality care and support
• Ability to work effectively as part of a team
• A full, clean UK drivers licence

About Newcross Healthcare

At Newcross Healthcare, we celebrate people – the right specialist staff, giving the right standard of care in the right places at the right time – so that you can make a difference to the lives and wellbeing of those who need your care. We provide better support and technology to make your life easier and work more efficient, supporting you to do what you do best. Newcross offers work that fits around your personal commitments and location, combined with cutting-edge learning and development.

If you’re ready to join a supportive and caring team, supporting children in a residential setting, apply now!

Apply today!

Landmarc Support Services, a leading facilities management company, is seeking an experienced Maintenance Manager to join our dedicated team at Sennybridge Training Camp.

This role offers a unique opportunity to lead a skilled team of electricians, ensuring the smooth operation and safety of electrical systems across the Defence Training Estate.

Days of work: Monday to Friday

Contract: Permanent

Location: Sennybridge Training Camp, Brecon, Powys, Wales, LD3 8PN

Package Description

Landmarc will provide you with a competitive salary; in addition to this, we also offer the following main benefits, amongst many others:

Pension

Landmarc offers all employees an opportunity to join our company stakeholder pension scheme, whereby the company will contribute up to 8% of the employee’s salary.

Holiday

Employees are entitled to 25 days’ pro rata during each year of employment plus public holidays. Three extra discretionary days added to our annual leave allowances at Christmas.

Annual leave allowance will increase in recognition of your continued service.

Holiday purchase – purchase up to 10 more days’ holiday to use throughout the year.

Other benefits

Edenred – employee savings scheme

Annual salary review, in consultation with the recognised Trade Unions

Life assurance insured for three times your annual salary, to help the loved ones

Reimbursement of professional fees and on-going training

Health Cash Plan – All employees can join. You can also add up to four children under the age of 24 to your policy

Family friendly policy

Sick pay - After 6 months of service

* Application updates may be sent to you via email, please ensure you check your emails regularly. Please note some emails may arrive in your junk mail folder

Main Responsibilities

• Lead and manage a team of electricians adhering to IET Wiring Regulations
• Oversee electrical maintenance for the Wales and West region
• Plan and manage scheduled and reactive maintenance tasks
• Ensure compliance with CDM regulations and safety standards
• Manage contractors and ensure timely task completion
• Maintain asset records using digital and paper systems
• Set and monitor KPIs for team performance
• Support with major and minor maintenance tasks
• Travel to regional sites to oversee projects and manage maintenance operations

The Ideal Candidate

• Strong knowledge of electrical and property maintenance
• Solid understanding of Health & Safety (COSHH, IOSH, risk assessments)
• Experience with work scheduling and budget management
• Excellent communication skills
• IT skills, including proficiency in Microsoft Office and databases

Essential Criteria:

• Familiar with SFG20, BMS systems, and Maximo
• Recognised electrical qualifications (NVQ/SVQ Level 3, 18th Edition IET)
• A valid UK driving licence is essential as travel will be required

About The Company

Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.

By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.

Senior Support Worker - London/North West

Job type: Full Time - Permanent

Salary: £26,678 Per Annum ( Base salary £26,478 + £200 unsociable hours ) + up to £5000 London area weighting. This role is also eligible for a one-off retention payment of £1,000 upon successfully completing 9 months service*

*The quoted figure is a full-time equivalent value, which will be pro-rated for part-time staff – subject to qualifying eligibility of service and not being under notice at the qualifying date.

Hours: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. Part of on call rota.(The provision of the contract is between 08:00 and 22:00

Location: London/North West

Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role. This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.

An Enhanced DBS and Prison Clearance is required for this role. These will be completed as part of the Pre-Employment Screening process.

Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.

Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.

Duties and responsibilities include but are not limited to

As a senior support worker, you will act as a senior operational practitioner working across the area guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management and carry a caseload of complex need service users. Line manages support workers as needed for temporary periods; deputising for Service Leads and be a key role in supporting targeted failings services.

Improve the lives of service users by co-ordinating the provision of direct housing related support and housing management services by working with area operational and central support teams and liaising with a range of external agencies and partners.

Key Responsibilities

Act as a peripatetic senior operational lead working across services providing direct input and support on practice, performance, or quality matters.
Co-ordinating and delivering service improvement plans for a service or group of services working in collaboration with the Quality team and Service Leads. Support in the co-ordination of service audits.
Work with the Quality and Safeguarding Team on development and implementation of procedures and toolkits relating to working with service users who require higher levels of support.
Be a safeguarding lead, advising teams on effective management of incidents, practice, and reporting. Liaise with relevant external agencies e.g. Local Authority, Social Services, Children’s teams etc.
Act as an operational subject matter expert to input to policy and procedure reviews.
Be a senior operational representative for complex case reviews with external professionals
Represent services at external operational meetings related to service user assessments, reviews and referral assessment as required.

What we expect from you

Actively contribute towards meeting team performance targets in respect of the service. Take accountability for performance targets that fall within your sphere of responsibility e.g. voids, arrears, outcome achievement.
Be an operational subject matter expert (SME) on matters such as safeguarding, policy and practice compliance, health and safety and support practice.
Participate in on-call rota’s as required. Work flexibly across the area and services where required.
Deputise for your manager when required
Familiarity with computer-based packages

What you can expect from us

A dynamic and supportive team who delivers results for the people we support every day.
A commitment to helping you learn and develop your career.

Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.

We are ready and waiting to receive your online application.

If you have any questions or would like to have an informal chat regarding the role, please email Kelly.Mcintyre@nacrocas2.org.uk

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Courtyard Care Ltd will endeavor to provide a family orientated, negotiated care package to meet the needs of all the children and their families. Care Team Leaders will support the management team and have in the direct management of the children/young people and support in the management of the staff teams that support these children/young people to ensure that the highest standard of care is in place. To meet and promote the needs of the children/young people and provide opportunities to advance their opportunities and life experiences in a positive manner. They will support in the recruitment, maintenance and development of the staffing team In addition to ensuring the home is run in line with company policy and will hold supervisory responsibilities for members of the team, they will run shifts and promote positive relationships within the home. Care Team leaders will undertake a wide range of duties which will involve direct care of children who have complex needs within Courtyard Care Ltd homes. They will be expected to work shifts and work flexibly to meet the needs of the children and fulfill all health and safety requirements. They will provide part of the on-call service for the childrens homes if/when required alongside the management team. To act as a member of the team and assist the management in giving the highest standard of care possible to all the children/young people at Courtyard Care Ltd, closely following individual plans, risk assessments and programmes in place. To understand the importance of the need for confidentiality in all clients matters at all times. To act as a role model in conjunction with colleagues to ensure yours and their welfare and create a safe, clean and secure environment for all children/young people and relatives. To take overall responsibility in ensuring the running of the home is to its highest possible standard, coordinating the shift, allocating child supervision and prioritizing care. Act accountable as a resource and role model for the junior staff and the children/young people. Adopt a forward-thinking approach to care provided and act as the childrens advocate in conjunction with the junior staff. To work in a variety of settings if needed, in order to support the children e.g., in the childs family home, educational setting and activity setting etc. To develop skills in order that the childs individual health, social, emotional and psychological development needs are met. To provide support, advice and information to the children, parents and other carers as required. Demonstrate an awareness of child development and the childs need for appropriate cognitive age play, adhering to the rostered activity rota. To act as a driver/escort for the child if needed. Once trained to provide and carry out clinical duties necessary to meet the child/young peoples health needs on a daily basis. Accountable for petty cash while on duty and adhere to the company policy and procedure. Organise time management to accommodate rostered activities and intensive interaction for the shift. To complete supervisions for allocated staff in line with policy and procedure. Identify training requirements for members of the team and actively support team members to develop within their role. To undertake any other duties reasonably requested by the Management. Communication: Maintain clearly written, accurate contemporaneous records of involvement with children and their families; in addition, ensure all other child/young peoples documentation is completed and up to date before the end of shift. Report any unusual occurrence in the childs appearance, condition or behavior to management, where necessary adhere to child protection policy. Answer telephone and act in a polite, professional manner, were possible dealing with any queries, otherwise leaving a clear accurate message for management. Act as an ambassador for Courtyard Care Ltd at all times. Ensure daily log, memo file and handover file are checked and completed Ensure diaries are checked and adhere to, delegating responsibilities were necessary. Take part in and ensure thorough client handover takes place ensuring client confidentiality at all times. To work in conjunction with the key workers and management in evaluating ongoing care needs and child/young persons development. To be aware of the emotional, psychological and social needs of the children/young person. To demonstrate empathy and sensitivity to others that is non-judgmental and shows respect for their beliefs, values and culture. Liaise with multi-disciplinary professionals and form inter-agency links and networks. Oversee coordination of the shift ensuring all agreed policies and procedures are adhere to. Take responsibility to keep yourself up to date with any changes in plans, risk assessments etc. for the children/young people including read over files when returning from annual leave or any absences. Attend all staff meetings and any extra responsibility meetings relevant to your role. Use appropriate methods and language to communicate in a succinct and clear manner, to listen and take account of others views and needs. Show understanding and use logic to communicate. Implement and use appropriate methods of communication to provide consistency, structure and predictability encouraging positive engagement. Legal and Ethical To know the importance of parental involvement in decision making and the legal requirements regarding parental consent Have knowledge of the rights of the child in conjunction with Childrens Regulations and Quality Standards, Every Child Matters and the importance of giving them information according to their level of understanding. To be personally responsible in demonstrating your awareness of the relevant legislation within childcare in particular Childrens Regulations, Childrens Home Quality Standards and all other Policies, Procedures and Guidelines for Courtyard Care Ltd Have a clear understanding of the role and function of OFSTED. Ensure the provision of the service adheres to the statement of purpose and all relevant legislation. To hold the company values and have pride in your work, acting as an ambassador for Courtyard Care Ltd at all times. To have an up to date understanding of Safeguarding Children Procedure and Looked after Children Procedure. Training: To support the management by keeping up to date with the training programme for whole staff team in line with the Workforce Plan. Attend all relevant courses, in-service training days and statutory annual updates in line with the training programme. Identify own training needs which ensures your competence to meet all the needs of the resident children/young people. Develop a personal development plan with staff team for whom hold supervisory responsibility. Maintain personal responsibility for personal training and being professionally updated. To act as a mentor during induction, orientation for all staff and delegate support for new members of the team, ensuring they achieve competence within their probation period. Maintain an overall awareness of current issues in any identified field required for the smooth running of the home. General Be responsible for promoting ongoing improvements in the overall successful running of Courtyard Care Ltd. All staff will be expected to attend and contribute to staff meetings and senior staff meetings. Work as an effective member of a multi-disciplinary team creating positive working relationships. All annual leave will be booked in accordance with Courtyard Care Ltd policy and directly through the management team. Take responsibility for the coordination of evacuating the home in case of a fire, adhering to the evacuation procedure. You are expected to report on duty at commencement time of shift, any lateness must be reported to management and documented on the rota and in the daily log. Any sickness should be conducted as per policy and a back to work form must be completed on return to work. Any sickness must be reported directly to the senior staff on shift and management and recorded on the rota. It is your responsibility to ensure any staff returning from sickness, complete sickness form and read back over all documentation up to their last day in work. At work overcome difficulties, setbacks and pressures to get things done, understanding the impact of related complex needs and to recognise and encourage commitment in others. Support children/young people with complex needs to experience life opportunities which promote the growth of individuals to their maximum potential.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.