Total 3,385 Customer Service job vacancies in Bexhill-On-Sea, East Sussex, bn1 3xe

Communication & Relationships Skills Provide and receive, sensitive, highly complex or contentious information and barriers to understanding. Facilitate communication, resulting in clear responsibilities within the multi-professional team Communicate highly sensitive condition related information to patients, relatives providing empathy and reassurance To co-ordinate patients journey, act as a key worker. Exchange verbal and written information with patients, staff and carers requiring tact and diplomacy. Under the guidance of the leads you will assist in the assessment of needs, development, implementation and evaluation of programmes of care in line with the Nursing and Midwifery Council (NMC) and reflect the Trusts policies, procedures, standards and guidelines. It is expected that ALL employees of the Trust will take part in the appraisal process each year with the first appraisal taking place within the first 6 months from appointment Knowledge, Training & Experience Current NMC registration Completed the Principles of Breast Care Practice Course at level 6/7or a willingness to undertake complete the Principles of Breast Care Practice Course at level 6/7 Minimum of 2 years post registration experience to preferably include 1 year experience of a leadership position. Evidence of study at degree level in Health/Nursing Related Studies or have a willingness to undertake degree/masters level study. ENB 998/ Mentorship/Assessor module or equivalent or have experience of teaching and assessing With guidance of the leads to assist in change and support new ways of working Leadership and management skills Analytical & Judgemental Skills The post holder will be responsible for the assessment of needs, development, implementation and evaluation of programmes of care in line with the Nursing and Midwifery Council (NMC) and reflect the Trusts policies, procedures standards and guidelines. The post holder will demonstrate the skills for assessing and interpreting specialist acute and other patient conditions, initiating actions as appropriate. Planning & Organisational Skills The post holder will prioritise and plan own specialist workload and organise own time according to their delegated job plan. Contribute to the principles of clinical governance ensuring that quality standards are set and monitored. Ensure that clinical risk management and clinical audit are an integral part of the department function. Required to co-ordinate activities with other professional agencies and support groups. To support the development of Specialist information booklets and leaflets for patient care. Physical Skills Required to have dexterity and accuracy required for relevant tasks and procedures including seroma drainage, complex wound dressings and is able to demonstrate clinical skills to aid the education of others The post holder must have standard keyboard skills, and be able to use presentation, projection/multi media equipment and e-learning resources Responsibility for Patient/Client Care To act in accordance with the NMC Code of Professional Conduct for nurses, midwives and health visitors and to be accountable for own clinical practice and professional actions at all times. Ensure continued and effective registration with the NMC Assesses, develops and implements specialist nursing care programmes, advising patients and relatives on matters relating to their clinical condition To promote patient health, and to assist in education strategies for healthy lifestyles and to sign post patients to specialist help Ensure the care provided reflects the requirements of the CQC, Proud to care and other Nursing initiatives. Responsibility for Policy/Service Development Implements policies and procedures, and proposes changes to practices for own area, contributing to the development of specialist protocols. Assist in the delivery of education to support staff in the adoption of new policies and procedures. Support the development and implementation of local Standard operating procedures, patient information and policies Responsibility for Financial and Physical Resources Demonstrate safe working practices in the use of equipment in the clinical areas, and support Sisters/Charge Nurses to maintain equipment training records for all staff. Responsibility for Human Resources Working with the Leads, provide leadership to the clinical team and identify innovation in clinical practice Provides clinical supervision to other staff and students Contributes to the training of other staff on the specific clinical condition Contribute to the formal induction and preceptorship of all new staff. and the education of learners, students and clinical support workers Responsibility for Information Resources To maintain adequate and accurate records of all educational sessionsand records for personal use. To collect statistical information and reports as requested for the Trust. Updates and maintains patient records. Responsibility for Research and Development Working in conjunction with the Breast Care team the post holder will be required to use, and disseminate current research findings to professional colleagues through the education process. To collaborate with other members of the service to develop clinical audit to measure outcomes related to education and practice Support patinys in research or clinical trials as required Participate as an individual in surveys and audits as necessary to own work. Freedom to Act Accountable for own professional actions; not directly supervised. Physical Effort The post requires a combination of physical effort including sitting, standing, walking and occasional moderate effort for several short periods Mental Effort The post requires frequent regular levels of concentration within an often unpredictable work pattern and environment. Concentration on patient assessments / procedures Emotional Effort The post holder will deal frequently with distressed patients, relatives and carers and occasionally with distressed members of staff Working Conditions The post holder will work flexibly across both sites to fulfill service requirements The post holder will have exposure to bodily fluids. Personal/Professional Development To take every reasonable opportunity to maintain and improve your professional knowledge and competence to enable you to use research/evidence based practice. To participate in personal objective setting and review, including the creation of a personal development plan and the Trusts appraisal process. Equality and Diversity UHNM is committed to the implementation of the Equality, Diversity and Inclusion Policy Which ensures equal opportunities for all. UHNM is also committed to embracing diversity and eliminating discrimination in both its role as an employer and as a provider of services. It aims to create a culture that respects and values each others differences, promotes dignity, equality and diversity and encourages individuals to develop and maximise their potential. All staff are required to observe this policy in their behaviour to other workers and patients/service users Infection Prevention Infection Prevention is the obligation of every employee both clinical and non-clinical at the University Hospitals North Midlands NHS Trust. Driving down healthcare associated infection is everyones responsibility and all staff are required to adhere to the Trusts Infection Prevention policy All staff employed by the UHNM Trust have the following responsibilities: Trust Dress Code Trust approved uniform/dress code must be adhered to When in clinical areas all staff must be bare below the elbow, without wrist watches, stoned rings, wrist jewellery, false nails, nail polish or plaster casts No personal bags to be worn during clinical duties Hand Hygiene Decontaminate your hands as the per The five moments of hand hygiene Own Practice Lead by example Encourage and praise good practice Be prepared to accept advice about your own practice Trust Policies Ensure that you know and strictly follow relevant Infection Prevention policies for your role and apply standard precautions at all times, which is available in the Infection Prevention Manual on the UHNM intranet

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Exciting Opportunity: Used Car Sales Executive (BMW)
Location: Harold Wood, East London
Salary: £20,000 basic, with achievable OTE of £52,500

We are working with our esteemed client to recruit a passionate and results-driven Used Car Sales Executive to join the team at a renowned dealership in East London. This is a permanent position offering a competitive salary, an exceptional benefits package, and a clear path for career growth.

Why Join Our Client?

With over 140 UK dealerships representing 23 prestigious vehicle brands, they are dedicated to developing talent and building careers. They have recently scored an exceptional 89% in a colleague engagement survey and a 10/10 Peakon staff satisfaction score, reflecting the supportive and rewarding culture they have cultivated.

What They Offer:

Our client are committed to creating an environment where employees feel valued, supported, and inspired to achieve their full potential. Key benefits include:

• Enhanced Holiday Entitlement - 33 days, including bank holidays.
• Industry-Leading Family Support - Generous maternity, paternity, and adoption pay.
• Career Development Opportunities - Support for professional growth.
• Recognition for Long Service - Celebrate every 5 years.
• Employee Discounts - Including car schemes, servicing, and high-street brands.
• Health & Wellbeing Perks - Free onsite gym, cycle-to-work scheme, and discounted gym memberships.
• Community Engagement - One paid day per year for voluntary work.
• Welcome Bonus - £150 paid via Service Care Solutions, just for starting this role.

They pride themselves on fostering a culture of respect, inclusion, and diversity. Our client welcomes applications from individuals of all backgrounds and provide reasonable adjustments to support all candidates during the recruitment process.

About the Role:

As a Used Car Sales Executive, you will:

• Engage with customers to understand and support their vehicle needs.
• Have a background in Sales and passion for the delivery of world-class Customer Service.
• Guide clients through their car-buying journey, ensuring exceptional service at every step.
• Thrive in a Face-to-Face environment.
• Work flexible patterns, including weekends, to meet customer expectations.

Additional Perks:

• Access to subsidised Manufacturer Car Purchase schemes for you and your family.
• A company car, discounted MOTs and servicing.
• High-street retailer discounts and a colleague introduction reward scheme.

OTE - How to Attain:

Our client offer a clear Bonus Structure with bonuses applicable across Unit Sales, Add Ons inc. Finance/Insurance and Customer Satisfaction. Realistic OTE in your first year are in excess of £52.5k with Top Performers earning over £80k!

About You:

• Customer Focused with excellent Interpersonal Skills
• Previous experience in Sales
• Full UK Driving License

Ready to take the next step in your career?

Apply now and become part of a dynamic team where your contributions are celebrated, and your ambitions are supported!

Senior Analyst - Customer Insights
Locations: Leicester, London or Bexhill-on-Sea (hybrid - one day a week in the office)


Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Responsible for the accuracy of ETL (extract, transform and load) processes for Customer Insight data ingestion, transformation, cleaning and modelling, ensuring alignment with analytics functions across the wider business
• Responsible for setting and maintaining process for data quality and integrity, through various testing, monitoring and validation techniques
• Working with big data on our data and analytical platforms, developing complex SQL queries integrating customer data with operational and commercial datasets.
• Generating Insight that identifies improvement opportunities in-line with business goals through root cause analysis
• Building data products and tools that enable business teams and analytical functions to drive value, ensuring products are accessible, well documented and easy to use
• Responsible for engagement between data consumers and data engineering teams, interpreting requirements and helping shape the business' data strategy

Skills we would love you to have

• Extensive experience of working as an analyst in a corporate environment
• Proven background in owning and delivering analytical projects, structuring analysis and deliverables to ensure stakeholder requirements are met - displaying great verbal and written communication with the ability to tell a story using the data
• Strong skills in the use of MS Office applications (Excel and PowerPoint), programming languages (SQL, R, Python, Embles, SAS) and Visualisation Tools (Power BI)
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Regrettably, we are unable to offer sponsorship for this role.



Reward


Salary - Attractive salary based on experience (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

**Advert will close early once sufficient number of applications is reached**

We are excited to offer opportunities for a band 2 member of staff to join the Discharge Hub team at North Tees and Hartlepool NHS Foundation Trust.

The successful candidate will be expected to work as part of a multidisciplinary team, assisting with the delivery of therapy and rehabilitation to patients who are referred to therapy services.

To provide support to the multi professional team by undertaking appropriate duties following assessment and planning of requirements by a registered nurse. Additionally to provide support by undertaking non nursing and ancillary duties.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”

As this is a Trustwide post, the successful candidate may be required to work between the Stockton and Hartlepool localities.

You will be expected to work flexibly and if required be available for both extended day and seven day working. In return we will provide you with robust induction support and the opportunity to develop with the guidance of experienced Senior staff. We actively support CPD. We pride ourselves on the friendliness of our service.

We are looking for applicants who are dedicated yet flexible in their approach and possess the aptitude to adapt quickly to new situations.


This advert closes on Tuesday 26 Nov 2024

We are seeking an enthusiastic Learning Support Assistant to join our dedicated team. In this role, you will support our students with patience and sensitivity, contributing to our School’s mission.As a member of our friendly Learning Support Team, you will help students actively engage in both academic and social activities. We value and respect individual differences, viewing them as opportunities rather than obstacles to achievement.
The ideal candidate will be proactive, confident working with young people, and comfortable addressing a variety of educational needs.
We encourage prospective candidates to arrange a visit to our School. Please note, we reserve the right to conduct interviews as applications are received, prior to the advertised deadline.Please refer to the Job Profile and Terms Summary for further information.

At West Sussex County Council, we are ambitious for our children and our workforce and are committed to improving our services for children and families in West Sussex. You will join us at a key time in our improvement journey, while we focus on delivering flawless family support and driving forward our 'Children First' improvement plan.

The Early Help Service is an integral part of the Children, Young People and Learning Directorate. We work with children, families, and young people to help ensure that every child is supported to achieve his or her potential.

Salary: £28,624 to £31,067 per annum
Working Pattern: Full-Time (37 hours)
Contract Length: Permanent
Location: Horsham area

Family Support Workers assess the needs of children, young people and families in order to access, coordinate and deliver the support they need to improve their outcomes and lived experience and prevent their difficulties becoming irreversible.

You'll deliver direct work and interventions around a range of issues to children, young people and their families that helps to keep children safe and supports and sustains positive change for them and their families.

You will need strong skills in partnership working, developing and maintaining effective partnerships with parents, families and partners, to achieve positive outcomes for children.

As a Family Support Worker, you might find yourself supporting families:

• At the front door into services where you will work in collaboration with families and partner agencies to assess risk and needs and ensure children, young people and families can access the most appropriate service at the earliest opportunity.
• By providing them with supported help, working with the whole family to assess the needs of each family member.
• By providing bespoke and wrap-around support for school communities in order to prevent difficulties escalating and requiring targeted support.

You'll need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport and will require access to your own vehicle. There is a regular and intrinsic requirement to communicate in English with members of the public.

Experience and Skills

Key Skills:

• Works effectively with families in crisis, managing own and others' anxieties and working within the boundaries of the role.
• Manage casework effectively with children/young people and their families.
• Engage and work creatively in partnership with children/young people and their families, in order to effect positive and lasting change.
• Work in an empowering way with families, focusing on their collective strengths and resources.
• Reflect on own practice and to learn from experience.
• Analyse and interpret complex information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.

Qualifications and/or experience:

• NVQ level 3 Health and Social Care or equivalent qualification, demonstrating that level of ability in working with children/young people and families.
• Significant experience of working with children/young people and their families in a crisis situation.
• Experience of working in a multi-agency context, demonstrating an awareness of differing roles and responsibilities.
• Knowledge of child and adolescent development and age-appropriate behaviour relevant to the Early Help service.
• Understanding of current childcare legislation and policy.
• Knowledge of Safeguarding policies and procedures.

Rewards and Benefits

For a full list of the benefits offered, you can find them on our Rewards and Benefits page.

Further Information

The reference number for this role is CAFHE05466.

Learning Support Assistant
Location: Primary School in Crawley
Hours: Full-Time (8:15am - 3:30pm) or Part-Time (8:15am - 12:30pm or 12:30pm - 3:45pm)
Contract Type: Term-Time Only

Are you looking to join a supportive school where teamwork, fun, and professional growth are highly valued?
Does a role offering competitive pay, career progression, and a rewarding work environment sound like the right fit for you?

If you answered 'yes', this exciting opportunity is for you!

This welcoming and creative school is currently seeking a Learning Support Assistant to support students across Key Stages 1, 2 and 3. As part of this supportive team, you'll play an essential role in creating a nurturing learning environment. The school, established in 2015, is well-regarded and has seen continuous growth, currently serving 70+ pupils with moderate to severe SEN needs. It provides a safe and engaging space where learners thrive, either through outdoor play or in quiet indoor spaces tailored to their interests. Join one of the largest and fastest-growing SEN trusts in the county, which supports your career growth and professional development.

Benefits:

• On-site parking.
• Free hot meals.
• Recognition awards.
• Access to on-site facilities.
• Term-time only contract.
• A welcoming staff room stocked with tea and biscuits.

Key Responsibilities:

• Support students' learning with the guidance of the Senior Leadership Team.
• Assist in delivering a broad and balanced curriculum across all subjects.
• Create and maintain a positive, inclusive learning environment tailored to students' needs.
• Help students achieve personal development goals and foster a love for learning.

Requirements:

• Relevant experience as a teaching assistant, childcare, or care role within the UK.
• Resilient, committed, and enthusiastic approach to working with children.
• GCSEs in Maths and English or equivalent.
• Eligibility to work in the UK.
• Experience supporting children with SEND is highly desirable.

How to Apply:
If you are eager to make a positive impact and join a school that values your contributions, please send your application without delay! For more information about this role, you can reach Arshad directly at 01293 527416.

Application Process:
Applications will be accepted over the next two weeks. Suitable applicants will progress through a three-stage interview process within a week after the closing date, with shortlisted candidates meeting school leadership for a final interview stage. Apply now to make a difference!

Learning Support Assistant
Location: Primary School in Crawley
Hours: Full-Time (8:15am - 3:30pm) or Part-Time (8:15am - 12:30pm or 12:30pm - 3:45pm)
Contract Type: Term-Time Only

Are you looking to join a supportive school where teamwork, fun, and professional growth are highly valued?
Does a role offering competitive pay, career progression, and a rewarding work environment sound like the right fit for you?

If you answered 'yes', this exciting opportunity is for you!

This welcoming and creative school is currently seeking a Learning Support Assistant to support students across Key Stages 1, 2 and 3. As part of this supportive team, you'll play an essential role in creating a nurturing learning environment. The school, established in 2015, is well-regarded and has seen continuous growth, currently serving 70+ pupils with moderate to severe SEN needs. It provides a safe and engaging space where learners thrive, either through outdoor play or in quiet indoor spaces tailored to their interests. Join one of the largest and fastest-growing SEN trusts in the county, which supports your career growth and professional development.

Benefits:

• On-site parking.
• Free hot meals.
• Recognition awards.
• Access to on-site facilities.
• Term-time only contract.
• A welcoming staff room stocked with tea and biscuits.

Key Responsibilities:

• Support students' learning with the guidance of the Senior Leadership Team.
• Assist in delivering a broad and balanced curriculum across all subjects.
• Create and maintain a positive, inclusive learning environment tailored to students' needs.
• Help students achieve personal development goals and foster a love for learning.

Requirements:

• Relevant experience as a teaching assistant, childcare, or care role within the UK.
• Resilient, committed, and enthusiastic approach to working with children.
• GCSEs in Maths and English or equivalent.
• Eligibility to work in the UK.
• Experience supporting children with SEND is highly desirable.

How to Apply:
If you are eager to make a positive impact and join a school that values your contributions, please send your application without delay! For more information about this role, you can reach Arshad directly at 01293 527416.

Application Process:
Applications will be accepted over the next two weeks. Suitable applicants will progress through a three-stage interview process within a week after the closing date, with shortlisted candidates meeting school leadership for a final interview stage. Apply now to make a difference!

1 year contract under employment agency payroll

Seeking for Singaporean with experiences in Unix, Window and SQL, with at least 1 year and above experience working in application support role, able to work shift hours (including nights, weekends, and public holidays)

Work location: Changi Business Park

Monthly salary inclusive allowance: $4500 - $5850 (company does not provide bonus)

Below is the shifts timing (Need to support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Requirement

• Singaporean
• Must be able to work in shifts to provide rotational 24/7 shift application support duties
• Has experience or knowledge on Incident and Problem management
• Health check and monitoring production system and job scheduling to ensure SLA is meet
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem
• Continuous improvement of the system, e.g. job automation, performance tuning
• Should be able to identify and fix the bugs
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs
• Good knowledge in Linux/Unix/Windows environment and scripting
• Hands on experience on monitoring tools like Grafana has added advantage
• Should be open to learn and adapt to new technologies
• Knowledge on GIT Bitbucket and Jenkins has added advantage
• Knowledge on Actimize/Hadoop has added advantage

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Officer, Legal Support Specialist 3 - Corporate Secretariat - Hybrid (Internal Job Title: Legal Support Specialist 3 - C11) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Legal Support Specialist 3 is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities.

Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

The successful incumbent will be working closely with the Company Secretary and expected to handle the following key responsibilities to provide high quality, professional company secretarial support for all the Singapore entities as well as supporting the Asia South Corporate Governance outsourcing related function.

In this role, you’re expected to:

• Provide comprehensive corporate secretarial support to a number of boards and board committees, including liaison with various stakeholders, preparation of agendas, creation and collation of board packs, taking minutes following up on action points and providing governance advice.
• Scheduling the board and board committee calendars, seeking and monitoring director availability for additional meetings as and when necessary.
• Maintain proper documentation of corporate governance activities and processes, including updating and maintaining the statutory registers and databases for all the Singapore legal entities.
• Ensuring compliance with relevant statutory and regulatory requirements including necessary filings with the regulators.
• Monitoring the effectiveness and appropriateness of the corporate governance framework of each legal entity.
• Provide administrative support to the board of directors and company secretary.
• Undertaking ad hoc projects as and when assigned.
• 
  

As a successful candidate, you’d ideally have the following skills and exposure:

• A recognized tertiary education or an Associate member of the Institute of Chartered Secretaries and Administrators with at least 4 years of relevant corporate secretarial experience in the banking or finance industry.
• Ability to multi-task and function effectively in a dynamic environment.
• Strong knowledge and understanding of the corporate secretariat work and corporate governance principle.
• Strong knowledge of relevant regulations and directive of financial institutions would be an advantage.
• Meticulous with good organizational and time management skills.
• Proficient in Microsoft Office suite of tools.
• A team worker with ability to work independently.
• Excellent written and spoken communication skills.
• Good rapport building skills, accuracy, attention to details, flexibility, and the ability to prioritize work.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today!

https://jobs.citi.com/dei

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/)

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

We are currently seeking a dedicated and detail-oriented Agribusiness Operation Support to join our team. The Agribusiness Operation Support will play a crucial role in ensuring a smooth and efficient operation of our agribusiness activities. This position will work closely with the operations team and provide support in various operational aspects related to agribusiness.

What will you do but not limited to:

• Assist in managing day-to-day operations of the agribusiness activities.
• Responsible for recording inbound and outbound activity transactions
• Ensure compliance with relevant regulations, documents and quality standards in all agribusiness operations.
• Provide support in the preparation of reports, presentations, and other documentation related to agribusiness operations.
• Assist in the coordination and management of inventory and supply chain for agribusiness products.
• Coordinate with internal teams and external stakeholders to ensure the smooth execution of agribusiness activities.

• Bachelor's degree in Business Administration, Business Management, Agribusiness, Animal Husbandry, or a related field.
• Minimum 1 years of experience in operations or related roles, preferably in the agriculture, agribusiness and/or poultry industry.
• Attention to detail and ability to work with accuracy.
• Excellent organizational and time management skills.
• Strong understanding of agribusiness operations and processes will be a plus point
• Have own vehicle and its license
• Proficient in using MS Office applications.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Willingness to learn and adapt to new processes and technologies.

Job Summary

• Refer and familiarise with the following for daily operations:

1. Handling Customer Complaints at Call Centre
2. Pausing in Queuemetrics
3. Queuemetrics Logging Off
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• Provide prompt, accurate and updated information for all queries via incoming calls/emails.
• Committed, timely efforts to attain the targeted result by making outbound calls.
• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.
• Multi lingual officers should support the callers with the possible language other than English. Mandarin, Malay, and Tamil speaking assistance to be provided without any hesitation.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation
• Able to work independently as well as in groups/teams with minimal supervision
• Conversant in at least two language
• A good and healthy sense of humour, although not mandatory

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned
• Handle customer's enquiries & complaints

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role
• Proficient in MS Office Word, Excel and/or usage of CMS will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work rotating shift, weekends & Public Holidays

Job Type: Part-time/ Temp 1 month

Pay: $11 per hour

Expected start date: 15 Dec 2024 to 15 Jan 2025 (Can be extended)

6 days a week

Schedule:

• Morning Shifts 10am to 6pm
• Mid Shifts 12pm to 8pm
• Afternoon Shifts 2pm to 10pm
• Weekend availability
• Public Holidays

Full time position is available too!