Total 533 Customer Service job vacancies in Benton County Campus, Arkansas

Brook Street Recruitment is delighted to be working with our client in West Belfast to recruit a new full time and permanent Sales & Customer Service Coordinator to join their expanding team

Reporting to the Sales & Marketing Director, the Sales & Customer Services Assistant will be accountable for supporting the Company's customer service and business development activities to effectively manage customer accounts.

This role will champion outstanding customer support through developing strong customer relationships, providing high quality customer service and managing Company procedures to ensure both customer requirements and business objectives are fulfilled.

Duties

• Managing all sales administration activities re inbound sales enquires & new customer on-boarding processes.
• Generating electronic Sales and Production orders.
• Calculating the quantity of materials required and generating purchase orders accordingly.
• Pricing sales orders using agreed customer pricing structure.
• Maintaining controlled documents.
• Accurately maintaining specification documents.
• Managing stock levels.
• Attending Production meetings to ensure Customer Service requirements are maintained.
• Managing customer service processes & customer forecasts.
• Provide customer requested information i.e., stock reports etc.
• Attend customer visits (on/off site).
• Responding directly to customer queries, confidently and effectively resolving customer service issues.
• Managing the escalation of customer queries as required.
• Liaising with supply chain network.
• Resolve invoice queries.
• Working to monthly targets in line with agreed margins.
• Ensure accuracy of all customer service data for management reporting.
• Working closely with the Accounts team to ensure accurate reporting.
• Ensuring Company policy, procedures and Health & Safety requirements are adhered to at all times.

Criteria

• A minimum of 2 year's proven customer facing/administration experience.
• Demonstrable experience of customer account management.
• Experience of CRM systems would be advantageous.
• Excellent attention to detail with the ability to follow detailed processes and procedures.
• Ability to proactively use your own initiative and prioritise workloads whilst maintaining deadlines.
• Ability to operate effectively and flexibly within a fast-paced environment. and maintain standards whilst working to production schedules.
• Flexible to work cross-functionally across the team.
• Solid problem-solving and decision-making skills.
• Professional communication and interpersonal skills with the ability to build and sustain effective relationships with key stakeholders.
• Strong numeracy and literacy skills.
• Competent IT Literacy, with proficiency in MS Office in particular Excel
• Educational qualifications - Minimum GCSE Level or Equivalent (Maths & English)

Shifts - Monday to Friday - office hours - 9am to 5pm

Salary will depend in experience and can be confirmed on application

Please send CV to Colleen Farquharson via the apply link

Conditioning Centre Operative - Belfast - JR2407_0094

Join Kuehne+Nagel as a Conditioning Centre Operative and be at the forefront of optimising supply chain efficiency.

YOUR ROLE

You will play a vital role in ensuring the smooth operation of our logistics network. Your primary responsibility will be to prepare packages for shipment by assessing, inspecting and conditioning them to meet quality and safety standards.

YOUR RESPONSIBILITIES

• Handling temperature controlled & time critical consignments.
• Accurate and timely recording on temperature data systems.
• Maintain accurate records of incoming and outgoing shipments, including any damages or discrepancies
• Action all Goods In & Goods Out movements of stock via inhouse data systems.
• Training to ensure safety standards with PCM / Liquid Nitrogen & Dry Ice solutions.
• Dealing with driver deliveries, collections, and pick-ups.
• Sort, label and package items according to specified guidelines to ensure safe transport.
• Ensure prompt responses to all emails and phone calls

YOUR SKILLS AND EXPERIENCES

• Previous experience in a warehouse or logistics environment
• Excellent communication and teamwork skills
• Forklift license.( preferable not essential )
• Ability to work well under pressure and to prioritise tasks
• Be able to identify areas of improvements to enhance performance and quality
• Awareness of Quality, Safety, Health & Environment standards.

GOOD REASON TO JOIN

Quick Group of Companies offers competitive wages, Private Medical Insurance, Contributory Pension Scheme, Life Assurance, PHI Income protection. Our Colleagues enjoy our Route 2 Rewards scheme which offers discounts on everything from groceries to holidays, dining out and much more. WeCare for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. As part of the Kuehne + Nagel group of companies, joining our organisation brings a wealth of opportunities to grow and expand your career.

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

uk-resourcing
ukresourcing@kuehne-nagel.com

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Senior Care Assistant.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately
Proven ability to lead and supervise others
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours. Click apply now.

Would you like to step in to kickstart your career in Care or continue your existing journey working with children? Are you looking for a flexible and rewarding community-based care support role helping to change young people`s lives? If you answered `Yes,` we would love to hear from you.

Benefits

In return for your demanding work and commitment, working for this organisation can offer you: -

Competitive salary - Starting £27,803 + allowances

Allowances:

£1,390(5%) secure unit allowance or £646 (2.5%) Maple House (based on the starting grade) - payable monthly on start of employment.

£2,880 Enhanced pay rate for unsociable hours (based on normal working pattern, 23 hours per fortnight at enhance rate of pay) - payable monthly, one month in arrears
£1,791 Sleep-in allowance (based on the average of two per month) - payable monthly, one month in arrears

Benefits:

Durham County Council Pension - Contributory career average salary pension scheme
Paid annual leave - 26 days holidays per year (plus bank holidays) increasing to 31 after five years continuous local government service
Dedicated training- Full training and induction to support your patient care journey.
Discounts and schemes - Discounted gym membership, up to 20% off the Dell range of IT products and Car Purchase Scheme.
Employee Assist Scheme

The Role

Brook Street Social Care presents this exciting career opportunity to work with one of our clients in Aycliffe Centre in Durham.

This role is working within a secure children`s home, providing high-quality, specialist accommodation for young people between the ages of 10 and 18. The centre houses vulnerable young people, many of whom have complex problems and need intensive support to help them turn their lives around.


Please Note: During your working schedule, you must be available to work across the following shifts: Rotating Weekday shifts are Monday-Friday 7.30 am-2.45 pm Monday-Friday 2.15 pm-11 pm. Fortnightly weekend shifts will be: Saturdays 8am-1.15pm and Sundays 1.15pm-11pm, Saturdays 1.15pm-11pm and Sunday 8am-1.15pm.


What will be your primary responsibilities?

Act as a `keyworker` for young people and be a role model with a socially desired behaviour
Engage, stimulate and appropriately challenge
To safeguard and provide consistency and stability
To provide advocacy and act with sensitivity
Administer medication where needed
Maintain adequate records and undertake site risk assessments
Write reports and care planning documentation with the use of IT skills
Provide stimulating educational and physical activities
Possess knowledge of the standards within Children`s Homes Regulations 2015

Who we are looking for?

A background in care is not essential but desirable. To apply for this post, you will have:

A passion for care as well as following compassion in practice.
Verbal communication skills to ensure information is shared seamlessly

The ability to work effectively as part of a team
The ability to remain calm and manage challenging situations is imperative
The ability to build rapport quickly and work compassionately with our young people
A flexible and enthusiastic "can do" approach to work


About Brook Street

We recruit on behalf of some of the country`s best-known organisations for roles across all industry sectors. We are located across 50+ high street locations, making hiring and job searching more personal. Our nationwide reach means we can engage with job seekers such as yourself and employers in person, allowing us to tailor our approach to their unique requirements perfectly and offer you various job opportunities.

#DCCA12

Brook Street Social Care is acting as an Employment Agency in relation to this vacancy.

We are working with a global technology company to recruit a Senior Customer Advisor, the successful candidate must have coaching/mentoring junior team members and have experience with Customer contact via calls, emails or webchat.
This role is 5 days on site based in Caerphilly.

Key Responsibilities for the Senior Customer Advisor:
- Support with the incoming calls, emails and chatbox queries
- As the senior you will be dealing with the escalations from the customer advisors, complaints and advanced troubleshooting and any project work
- The contact centre receives roughly 2500 contacts per week
- Any technical issues that are not able to be troubleshooted will be escalated via a ticketing system to the technical team

Key Skills for the Senior Customer Advisor:
- Much have experience in a Customer Contact setting - taking customer queries via phone, email or chatbox
- Experience training, coaching or mentoring junior team members
- Excellent Customer Service
- Ability to communication with a diverse range of customers
- Ideally, fluent in German however, this is not essential and will not impact your application

Please apply as directed!

Support Worker Darlington - £11.45 per hour

Typical Shifts are: Monday to Sunday, 7:30am-3:00pm, 2:30pm-10:00pm & 9:30pm-7:30am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service, Bewick House in Darlington is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local restaurants and attending appointments, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should be resilient, flexible and composed in their approach and preferably have experience with following Positive Behaviour Support plans and reflective practice, as well as preferably having experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Fixed Term until 31st March 2025

Within the context of delivering the local authority’s vision and strategic aims, lead the development and delivery of the Council’s preventative parenting team. The post holder will be responsible for developing the local Parenting Plan and overseeing the multi-agency parenting partnership which is responsible for ensuring a joined-up approach for services in Merthyr Tydfil.

The postholder will manage the local Families First, Flying Start and Out of Court Parenting contracts and ensure the set objectives are being achieved and reported to the relevant bodies. Furthermore, the postholder will be the local representation for parenting on the National Parenting forum.

The post will have day to day managerial responsibility for a team of Parent Support Workers and will ensure that they have clear direction and support to achieve the objectives set for the project.

The postholder will be responsible for ensuring the highest quality of service and safeguarding possible is achieved and maintained, benefitting children, young people and families across Merthyr Tydfil.

For further information please contact Antony Mee on 01685 725000.

All new applicants are required to complete a 10 hour online Welsh Work Course. You will need to complete parts 1 and 2 of the course and must be able to evidence this prior to starting work with the Authority. For further information on how to complete this course please visit: https://learnwelsh.cymru/

ESSENTIAL CRITERIA
You will be required to provide evidence of all qualifications specified as essential

Application forms can be completed online at www.merthyr.gov.uk

If you do not have access to the internet, application forms can be obtained by telephoning 01685 725000 and are to be returned no later than 12.08.2024 to HR Administration, Civic Centre, Castle Street, Merthyr Tydfil, CF47 8AN.

We reserve the right to close vacancies earlier than the closing date.

Email: Human.ResourcesAdmin@merthyr.gov.uk

Ability to speak Welsh is desirable.

Merthyr Tydfil County Borough Council encourages applications from Welsh speakers. Application forms may be submitted in Welsh and any applications completed in Welsh will not be treated any less favourably than those submitted in English.

If you are successfully shortlisted for interview please contact human.resourcesadmin@merthyr.gov.uk to let us know if you would like your interview to be conducted through the medium of Welsh.

Merthyr Tydfil County Borough Council is committed to protecting and safeguarding the most vulnerable people in our community. Rigorous pre-employment checks are undertaken for all appointments as part of our recruitment and selection process.

All employees are required to comply with their individual and organisational responsibilities under the Data Protection Act, the Information Security Policy and relevant supporting operational policies. Any matters of a confidential nature must not be disclosed or passed to any unauthorised persons or third party under any circumstance either during or after employment except in the proper course of your employment or as required by law, Merthyr Tydfil County Borough Council or both. Any breach of confidentiality may lead to disciplinary action.

We value diversity in our workforce and consider ourselves to be an Employer of Choice, committed to promoting and integrating equality of opportunity into all aspects of our work. We welcome applications from everyone and encourage applicants from all groups and backgrounds to apply and join us at Merthyr Tydfil County Borough Council. We are strongly committed to eradicating discrimination in the workplace and ensure that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, disability, sex, race, sexual orientation, marriage and civil partnership, religion or belief, gender identity and expression, and pregnancy and maternity.

A client within the Public Sector based in the Northeast is currently recruiting for a Contracts Manager to join their repairs team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within the public sector.

The Role

Key purpose of the role is to be responsible for the effective procurement, implementation, management, and contractual

Key responsibilities will include but not be limited to:

• involve the identification of future contract requirements and resolution of any contractual performance or compliance issues with those delivering services to this area of the business.
• act as lead within the Property Repairs service in respect of all contracts to facilitate delivery of the overall Property Repairs service.
• identify and facilitate contracts being put into operation for all aspects of service delivery support required within the Property Repairs service, including negotiations on awards, renewals and extensions.
• ensure the appropriate contract documentation and KPI's are in place to support contract delivery including insurances and risk assessments as necessary.

The Candidate

To be considered for this role you will require to be Qualified to NVQ level 3 or equivalent in a business-related qualification and have at least two years' experience of working in a contract environment.

It will be essential to have an extensive level of knowledge of the below:

• Experience in monitoring, analysis, and reporting on all aspects of financial and performance data and to maintain accurate auditable records.
• Ability to negotiate and build strong working relationships both internally and externally.
• Understands the importance of developing and coaching staff to unlock potential and harness talent management.

The client is looking to move quickly with this role and as such are offering between £25.55 per hour Umbrella Ltd.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Job Title - Supply Chain and Fleet Support

Location - Seaham SR7

Contract - Temp ongoing

Hours - 37

Role summary - This company is currently seeking a highly motivated and experienced individual to join their team as a Supply Chain and Fleet Support. The successful candidate will be responsible for providing support to the supply chain and fleet management team.

Key Responsibilities:

• Continuous monitoring, updating and storing of Supply Chain and Fleet information to
• ensure essential data is maintained and readily available.
• Respond to and deal with queries from varying sources both internally and externally, acting as first point of contact for the team, referring queries to others as appropriate.
• Work closely with Team Leads, Planners and Operatives within Property Repairs to
• provide high quality administration and support relating to Supply Chain and Fleet.
• Ensuring Property Repairs policies, procedures and timescales relating to administration support are followed.
• Responsible for productivity and performance of yourself and ensuring the teams day to day essential tasks are carried out.
• Liaise with a range of different contacts (internal and external stakeholders) to ensure delivery of a consistent and high level service.
• Responsible for ensuring that administrative systems are used to their full potential and that information is accurate, up to date and passed to other departments as required.

Requirements:

• Demonstratable experience in delivering front line services to internal and external stakeholders
• in a challenging operational and commercial environment
• Demonstrate a thorough understanding and track record of managing the pressures of conflicting.
• priorities and effective time management
• Effective use of repairs ICT as well as other IT and media as appropriate
• Able to prioritise to achieve realistic targets, costs and time deadlines.
• Demonstrates excellent communication skills including face to face, telephone, and written
• Understand the work of the overall Property Repairs team and the remits of different departments
• Demonstrates continuous development in a challenging fast paced environment
• Collaboratively working with internal stakeholders i.e. neighbourhoods, health and safety, contact
• centre to work together to deliver successful outcomes
• Build relationships with managers and employees at all levels
• Considers the impact of business decisions on the Property Repairs Team and wider
• organisation at all times
• Hold a full Driving License
• Have an understanding of H&S requirements and safe working practice in relation to operation of a Fleet, equipment and tools
• Flexible and adaptable to the diverse needs of the organisation

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk

Job Title - Property Repairs Support

Location - Seaham, County Durham SR7

Contract - Temp - Initial 8 weeks

Hours - 37

Role summary - The Property Repairs Support role is a vital position within the company. As Property Repairs Support, you will be responsible for providing high-quality administrative support to the Property Repairs Teams, including repairs, voids, gas, and electrical teams. You will ensure that the Property Repairs administrative systems are used to their full potential and that information is accurate, up to date and passed to other departments as required.

Key Responsibilities:

• Provide high-quality administration and support to the Property Repairs Teams
• Ensure that Property Repairs policies, procedures and timescales relating to administration support are followed.
• Responsible for productivity and performance and yourself and your team ensuring the day to day support tasks are carried out
• Ensure that the Property Repairs administrative systems are used to their full potential and that information is accurate, up to date and passed to other departments as required.
• Demonstrate high levels of customer experience, including dealing with customer enquiries immediately following first contact with the customer within corporate timescales and ensuring that the customer is at the heart of decision making.
• Update the Housing Management and Property Repairs systems including data entry, raising works orders, investigating queries, dealing with variations and completing works orders with accurate information within designated deadlines.
• Responsible for contacting customers in relation to seeking and providing information and arranging of appointments including providing support to adhere to compliance of legislation in relation to the gas servicing and electrical inspection programmes.
• Raise purchase orders and requisitions on the company finance system abiding by company and financial procedures, monitor progress on those orders and assist in the approval and completion process.
• Provision of administrative support in the procurement and daily management of vehicle fleet to help ensure an effective and efficient fleet service is maintained.
• Update the void tracking system, collating void packs and certification and ensuring all completed repairs and SORs are entered into the system.
• Work with the Property Repairs Supply Chain assisting in ordering materials, replenishing van stock, tracking orders and liaising with Planners and Team Leads to ensure contractual KPIs are met.

Requirements:

• Demonstratable experience in customer service skills and delivering front line services to customers in a challenging operational environment.
• Demonstrate a thorough understanding and track record of managing the pressures of conflicting priorities within a Property Repairs team.
• Effective use of repairs ICT as well as other IT and media as appropriate
• Able to prioritise to achieve realistic targets, costs, and time deadlines.
• Demonstrates excellent communication skills including face to face, telephone, and written.
• Understand the work of Property Repairs and the remits of different departments.
• Demonstrates continuous development in a customer driven service.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk

Job Title - Fleet Coordinator

Location - Seaham SR7

Contract - Temp Ongoing

Hours - 37

Role summary

This company is seeking a Fleet Coordinator to join their team. The successful candidate will report to the Supply Chain and Fleet Lead and will be responsible for coordinating and supporting the Property Repairs fleet requirements to deliver a high-quality service whilst balancing cost, quality, and risk.

Key Responsibilities:

• Successfully deliver end-to-end third-party contract solutions to ensure full coordination and support of operational delivery across the Property Repairs Teams, particularly fleet
• Develop and build relationships with third-party suppliers and business streams to ensure a smooth and efficient transition of services provided and any issues affecting delivery are highlighted and acted upon to minimise the impact to operational delivery, productivity and customer satisfaction
• Coordinate and deliver a high performing fleet service to the Property Repairs Teams ensuring the smart scheduling of vehicle maintenance and checks to minimise downtime
• Ensure that all vehicles within the fleet are complying with current legislation and that all mandatory repairs, tests, and maintenance inspections are complete within strict timescales
• Provide information and support in relation to the investigation and subsequent actions of all accidents and incidents involving fleet
• Assist the Supply Chain and Fleet Lead in analysing trends in service delivery and ensuring that all contractual key performance indicators are met or exceeded to deliver a first-class service within a right first-time ethos
• Assist in reviewing and developing new operational procedures that will streamline working practices and enhance our customers' experience and support continuous improvement for the service area
• Maintain data associated with regulatory requirements for the third-party provisions, primarily fleet management. Also, provide detailed reports and management information data to Property Repairs senior managers and team leaders to make informed decisions
• Deliver a high-quality service to internal and external stakeholders whilst providing excellent lines of communication between managers, team leads and the trade workforce

Requirements:

• Educated to HNC level or equivalent and/or the ability to demonstrate relevant experience
• Experience of delivering front line services to customers in a challenging commercial environment
• Demonstrate a thorough understanding and application of the management of Health and Safety
• Good understanding of the organisations business activities
• Ability to analyse problems, resolve issues and identify solutions
• Effective use of repairs ICT as well as other IT and media as appropriate
• Interpersonal skills of listening, relationship management and influencing in addition to good presentation skills
• Ability to consider the impact of business decisions on the Property Repairs Team and wider organisation at all times
• Flexible and adaptable to the diverse needs of the organisation
• A skilled influencer and negotiator able to communicate effectively with internal and external stakeholders
• Good report writing skills
• Comfortable driving work vehicles of all sizes

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk

Are you looking to broaden your clinical experience, working alongside the military in a temporary capacity?

We are looking for experienced, enthusiastic and professional healthcare candidates to work at military locations throughout the UK for ad-hoc assignments, which once registered, will be available to you through the easy to use Patchwork Health app.

HCRG is the first of its kind Staff Bank to support the permanent military and civilian workforce predominantly in the provision of primary, but also secondary, healthcare, dental and mental health services. Previous experience of working with the military population would be desirable but not necessary to apply to the Staff Bank.

By joining the Staff Bank, you will benefit from:

Priority access to temporary assignments
Continuity of access to temporary assignments
Access to a dedicated Bank Team
Free CPD Training
Free Health & Wellbeing Services
Free Occupational Health Screening
Free Appraisals
Free Revalidation
Free Mandatory Training

Interested in applying? Submit your CV to MODBankSupport@hcrg.uk.com / FHRBankSupport@hcrg.uk.com or call 02382359149.

We are an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

Dates: 28/10/2024 - 31/03/2025

LOCATION:

ALDERGROVE DENTAL CENTRE BFPO 808

Unique Reference Number: N1

DENTAL NURSE
A. OVERALL JOB DESCRIPTION- SERVICE REQUIREMENTS
1. To provide clinical and administrative support to the Dental Officer to enable
maintenance of the surgery. This includes preparation/sterilisation of all instruments before
and after patients, reception duties, document handling, operation of dental computing
system, processing radiographs, shared maintenance tasks and working in the central
sterilisation area when in place.
2. To be fully aware of the responsibilities of a registered healthcare professional and
comply with the GDC Principles and Standards for Dental Professionals.
3. To ensure that not less than 6.5 hours per day in 2 sessions are set aside for
appointed patients
4. To be accountable to the Senior Dental Officer through their line management.
5. To comply with DPHC (Dental) policy on working hours.
6. To comply with all Health and Safety Policy directives and legislation.
7. To carry out preventive cross infection procedures including sterilisation of
instruments and materials in compliance with current legislation (HTM 01-05) and best
practice as described in DPHC (Dental) SOPs Chapter 13.
8. To adhere to local stock control procedures when removing items of stock from the
storeroom.
9. To manage the patient appointment system.
10. To manage dental records (manual and electronic) ensuring the correct receipt,
despatch, registration and storage of FMed 271 and hasten any outstanding documents.
11. To manage the receipt, despatch and documentation of dental prosthetic appliances,
ensuring timely appointments for patients as necessary.
B. STANDARDS TO WHICH A DENTAL NURSE MUST COMPLY WHEN PROVIDING
THE SERVICES
12. To comply with all relevant Authority policy including DPHC (Dental) policies,
regulations and orders as well as JSP 950 Leaflet 2-23-1 and other policies as notified to the
Dental Practitioner.
13. To ensure that surgery management, document administration (including the
rendering of dental returns and safe custody of F Med 271s) and maintenance of equipment
is undertaken to the standards laid out in JSP 950 2-23-1.
14. To ensure compliance with Radiation Safety Orders and adhere to current Control of
Substances Hazardous to Health (COSHH) regulations.
C. ESSENTIAL REQUIREMENTS / QUALIFICATIONS / EXPERIENCE
15. Fully registered with the General Dental Council (GDC) without restrictions.
16. Must hold valid suitable and appropriate indemnity insurance with a recognised
dental defence organisation.
17. Must provide evidence of clinical currency in accordance with JSP 950 Leaflet 4-1-4,
Returning to Clinical Practice, specifically a minimum of 2 clinical sessions per week over the
last 15 months.
18. To have completed GDC highly recommended Continuing Professional Development
(CPD) including medical emergencies, safeguarding children and vulnerable adults,
disinfection and decontamination, radiography and radiation protection.
19. To be trained and current in emergency and resuscitation procedures and have
practised and tested these procedures at least annually in accordance with Resuscitation
Council (UK) guidelines and JSP 950 Leaflet 4-6-1 DMS CPR Standards and Training.
20. Must have undertaken the additional health clearance checks for clinicians required
to perform Exposure Prone Procedures (in accordance with the Department of Health policy
entitled "Health clearance for tuberculosis, hepatitis B, hepatitis C and HIV: New Healthcare
Workers").
D. DESIRABLE REQUIREMENTS / QUALIFICATIONS / EXPERIENCE
21. Previous Ministry of Defence (MoD) experience.
22. Hold a Dental Nurse qualification.

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Lleoliad gwaith: Coed Pella, Bae Colwyn

Oherwydd ein llwyddiant parhaus ac estyniadau i gontractau, rydym yn ehangu ein tîm i ddarparu gwasanaeth monitro galwadau hanfodol 24 awr sy’n chwarae rhan hollbwysig i ddarparu cymorth a chefnogaeth werthfawr i unigolion hŷn a diamddiffyn.

Byddwch yn helpu pobl yn eich cymuned gynnal eu hannibyniaeth drwy ddarparu cefnogaeth a chymorth proffesiynol bob awr o’r dydd. Byddwch hefyd yn cefnogi ein gweithwyr sy'n gweithio ar eu pen eu hunain drwy ddarparu cymorth brys i’r cyhoedd yn gyffredinol os bydd angen atgyweirio tai neu wasanaethau hanfodol eraill. Mae’r gwasanaethau hyn yn hanfodol i sicrhau bod gan y gymuned fynediad brys at gefnogaeth pryd bynnag fo’i angen.

Bydd gennych ran allweddol mewn cefnogi unigolion diamddiffyn a chynnal y safonau diogelwch a lles uchaf bosibl i’n cleientiaid a chadw at Reoliadau Diogelu Data Cyffredinol. Bydd arnoch angen cael agwedd bositif a sgiliau cyfathrebu rhagorol. Rydym yn gwerthfawrogi unigolion sy’n gallu cymell eu hunain ac sy’n barod i fynd gam ymhellach i sicrhau bodlonrwydd cwsmeriaid.

Rydym yn deall bod ein gwasanaethau’n aml yn hanfodol i fywyd a lles ein defnyddwyr, felly rydym yn cymryd hyfforddiant a chefnogaeth o ddifri. Pan fyddwch yn ymuno â’n tîm, byddwch yn cael hyfforddiant a chefnogaeth lawn, yn cynnwys cyfleoedd datblygiad proffesiynol a phersonol.

Mae Conwy wedi ymrwymo i ddiogelu – bydd cymwysterau a geirdaon yn cael eu gwirio. Bydd yr ymgeisydd llwyddiannus yn destun fetio yn unol â BS7858 a bydd angen cael Gwiriad y Gwasanaeth Datgelu a Gwahardd.

Os oes gennych natur dosturiol ac awydd gwirioneddol i helpu pobl, yna mae swydd gyda ni yn berffaith i chi. Ymunwch â’n tîm heddiw a byddwch yn rhan o sefydliad sydd wir yn gwneud gwahaniaeth i fywydau pobl.


Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Nick McCavish, Rheolwr Strategol Rhanbarthol (01492 575240 / nickmccavish@conwy.gov.uk)

Gofynion y Gymraeg: Mae gallu cyfathrebu yn Gymraeg er mwyn delio â galwadau gan ddefnyddwyr y gwasanaeth a sefydlu pam eu bod wedi ffonio yn ogystal â deall negeseuon e-bost Cymraeg, yn hanfodol ar gyfer y swydd hon. Gallwn gefnogi rhai nad ydynt yn siarad Cymraeg neu rai sy’n dysgu â’u datblygiad i ddysgu’r iaith Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o’n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a’r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na’r llall yn cael eu trin yn llai ffafriol na’i gilydd.

Work base: Coed Pella, Colwyn Bay

Due to our continued success and ongoing contract extensions, we are expanding our team to provide an essential 24-hour call monitoring service that plays a vital role in providing invaluable help and support to older and vulnerable individuals.

You will help people within your community maintain their independence by providing professional support and assistance around the clock. You will also support our lone workers by providing out of hours emergency assistance for the general public in cases of housing repairs or other essential services. These services are integral to ensuring that the community has immediate access to essential support whenever it is needed.

You will play an instrumental part in supporting vulnerable individuals while upholding the highest standards of safety and wellbeing for our clients whilst also upholding GDPR regulations. You will need to have a positive attitude and excellent communication skills. We value individuals who are self-motivated and willing to go above and beyond to ensure customer satisfaction.

We understand our service is often critical to the life and well-being of our users, so we take training and support very seriously. When you join our team, you can be assured of full training and support, including opportunities for professional and personal development.

Conwy is committed to safeguarding - qualifications and references will be verified. The successful applicant will be subject to vetting in line with BS7858 and will be required to undertake a DBS check.

If you are compassionate and have a deep desire to help people, then a job with us is perfect for you. Join our team today and be part of an organisation that truly makes a difference in the lives of people.

Manager details for informal discussion: Nick McCavish, Regional Strategic Manager (01492 575240 / nickmccavish@conwy.gov.uk)

Welsh Language Skills: The ability to communicate in Welsh in order to handle calls with service users and establish the reason for their call as well understanding Welsh emails, is essential for this post. We can support non Welsh speakers or Welsh learners support in their Welsh language development We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.

Proud member of the Disability Confident employer scheme

We are recruiting on behalf of our client for a temporary Receptionist to join their team based in Newton Aycliffe. This is a 1-month contract to cover holiday leave, with the potential for extension. The position requires working 37.5 hours per week, with hours from 8am to 4:30pm Monday to Thursday, and 8am to 3:30pm on Fridays.

Key Responsibilities:
• Handling customer interactions both face-to-face and over the phone
• Performing general administrative tasks such as reporting
• Checking in visitors
• Working with Microsoft Office suite

If you are an organised individual with strong communication skills, comfortable interacting with customers professionally, and capable of managing administrative duties efficiently, we would love to hear from you.

To apply, please send us your CV or contact us for further details.