Total 132 Customer Service job vacancies in BS1

*PERMANENT*

Bristol City Council is seeking passionate and dedicated Children & Families Social Workers to join our amazing team! Whether you're an experienced professional or recently post-ASYE, this is your chance to make a real difference in a supportive and innovative environment.

Join us in a role where you'll help children and families achieve their full potential while growing your career in one of the UK's most vibrant cities.

Responsibilities

‍‍‍ Support Families: Undertake statutory duties for children in need, child protection, and court proceedings.
Collaboration: Work with families to assess needs, create safety plans, and drive positive changes.
Case Management: Facilitate interventions and permanence planning to ensure children's safety and well-being.
Partnership Working: Build strong relationships with families, professionals, and agencies to achieve positive outcomes.

Requirements

✅ Qualified Social Worker with registration with Social Work England.
✅ Minimum of post-ASYE experience with knowledge of child protection and family support.
✅ Strong communication, risk assessment, and decision-making skills.
✅ Proven ability to manage complex cases effectively and professionally.
✅ A solid understanding of relevant legislation and statutory guidance.

What We Offer

Competitive Pay: £40,221 - £47,420 (DOE).
Relocation Support: Up to £8,000 to help with moving costs (T&Cs apply).
Career Development: Tailored training and progression opportunities.
Flexible Working: Balance your professional and personal life with our flexible working options.
Supportive Team: Benefit from a 1:3 manager-to-social-worker ratio for ongoing guidance and support.

Why Join Bristol?

️ Dynamic City: Work in a diverse, innovative, and fast-paced environment.
Learning Culture: Be part of a team committed to continuous improvement and professional growth.
Inclusive Community: Join a workplace dedicated to making a positive impact on children and families.

How to Apply

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

We are looking to appoint a Special educational needs and disabilities (SEND) Learning Support Assistant, to provide one to one support and care for children with complex needs, enabling them to attend nursery and build their independence.
What’s it like being a SEND learning support assistant at Redcliffe Nursery School…
“Being a support worker is a fast paced, varied and incredibly rewarding job and I love it. Spending time with a child one to one, learning about them, how they communicate and process things, earning their trust and then watching them as they learn, grow and interact with others is incredible. No day is ever the same and there are ups and down on the way, but in my opinion, there is nothing like it!” – Jessie, SEND learning support assistant at Redcliffe Nursery School.
The ideal candidate will have some experience of working with children with complex SEND needs. Previous experience is desired, however not essential, as training will be provided. The successful candidates will be working alongside other SEND Learning Support Assistants and our as part of a supportive SEND team. We place high value on the training and skill development for all members of staff.
Applicants will need to be enthusiastic, energetic and have the ability to implement consistent routines and boundaries. Be able to build positive relationships, working closely with staff and parents in order to share detailed information regarding the child’s nursery day.
Being outdoors is strongly embedded in our ethos. You will need to be willing to spend time outdoors during children’s play and support the child with regular visits to Leigh Wood’s as part of our Forest Experience.Working hours: flexible – Full time and part time options available. Standard working hours are 8.45am-3.15pm, with the potential to include hours from 8.00am-4.00pm for the successful applicant. A minimum of 3 days will be required. We are committed to supporting our staff team in their personal and professional development. Whether you’re just starting out working in early years, or have decades of experience, we will provide bespoke support to enable you to thrive in the role and meet your career aspirations.
• A thorough induction.
• An opportunity to take part in whole team professional development INSET days.
• Ongoing opportunities for professional development.
• A warm and supportive team.
• Supervision with a leader.
• A chance to shape and develop our after-school provision.
• A chance to learn from our Key People, qualified teachers and SENDOs.
• A chance to contribute your ideas and energy to the nursery and be a valued member of the team.
Closing date: Midday Friday 6th December, Interviews to be held: W/C 9th December. We reserve the rights to close the application window sooner, should a suitable applicant be foundFor further information, please see accompanying documents

Salary: £20,852.85 - £21,268.48 pro-rata for part time rolesContract: Permanent 12 Hours a Week, Term Time Only (38 weeks)Additional Hours: 8.5 hours (paid sleep ins) every 2 weeks at the real living wage £12.00 per hourSunday 16:00 – 22:30Monday 17:00 – 22:30At City of Bristol College, we deliver transformative education in inclusive and dynamic learning environments and for our employees, this is no different so why not come and join us? With recent investments in our already outstanding facilities, the College has a great deal on offer for you.One of our key strategic aims is our unrelenting focus on our people-first culture, ensuring you feel valued, empowered, and recognised for your individual contributions and expertise whether that be in a teaching capacity or a professional services team. All colleagues within the College contribute to the success of our students and we actively work to eliminate any barriers at work, ensuring you have the opportunity to thrive.We have an exciting opportunity for an enthusiastic and proactive Independent living support worker to join our college community.What we offer:Our people-first ethos provides a highly supportive, flexible approach to enable you to excel within your role and to reach your full potential. In return, you can expect the following:Two-week paid Christmas close down and additional paid time off over Easter on top of a generous holiday entitlement of 26 holiday days, plus bank holidays (pro-rata for part time roles).Membership to the Local Government Pension Scheme with employer contributions of 18.0 % Paid Volunteering leave (3 days a year)Family friendly policies including paid fertility and foster friendly policyA menopause policy outlining support availableA person-centred annual appraisal focusing on your wellbeing and CPDAccess to a benefits portal including shopping discounts and cycle to work scheme plus lots more!The 'Right to Disconnect' from work outside of your normal working hoursA supportive, highly utilised hybrid and flexible working policyAn Aspiring Leaders programme open to all plus our Management Academy for all management roles covering management skill and internal processesWelfare Rooms at all our sites for professional breakout and relaxation spacesA bespoke programme of recognition, reward and celebration for colleagues throughout the year to recognise your hard work.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply to join us. As a disability confident employer, we take a trauma informed approach to our work, support the Care Leavers covenant, and have been awarded accreditation as a College of Sanctuary for refugees.You can have a look here at our Staff Benefits Booklet for even more.About your role:Our Independence Training Facilities train students with learning difficulties and disabilities who are attending College study programmes to live independent lives.  You will be bringing your residential experience to this role, working closely with the Colleges teaching and Additional Learning Support teams. You will be a confident communicator with the ability to build and maintain excelling working relationships with colleagues, students and stakeholders both internally and externally. As an Independent Living Support Worker, you will work as part of a team to promote a positive experience and support students to work towards the “Preparing for Adulthood” outcomes; Employability Independent Living Health Community Inclusion The vacancy is for 12 hours a week role working during the college term times for 38 weeks of the year on the following shift pattern;Sunday 16:00 – 22:30Monday 17:00 – 22:30You will have the opportunity to carry out sleep-ins (22:00 – 06:30) which are paid in addition to your salary at the Real Living Wage. You will be automatically be enrolled into the centres sleep-in rota (1 sleep-in per fortnight) and the spare sleep-in rotation. You can choose to opt out at any time by speaking to the Independence Training Facility Manager. About us:We have four main sites across the city with state-of-the-art facilities. Further future investment in our estates is now allowing us to provide the best possible outcomes for our students and local communities, delivered by our fantastic community of colleagues.At City of Bristol College, we have one goal: to help our students succeed. We offer the widest range of academic and vocational qualifications in the area, with more than 1,000 courses available from entry to degree level and we provide education and training to approximately 10,000 students each year.More information about the College can be found on our website. City of Bristol College is committed to safeguarding children and vulnerable adults. The search of the online presence will be conducted for the successful candidates. All new employees to the College are required to complete and obtain an enhanced DBS disclosure. A copy of our Safeguarding Policy can be found on the College website.Please see our Job Description, Person Specification, Conditions of Service and Applicant Information for more information about the role and what it’s like to be part of our team.Closing date: Tuesday 10th DecemberInterview date: Week Commencing 16th December

Job Advertisement: Social Value Coordinator

Location: South West (Bristol and surrounding areas)
Salary: £40,000 per annum
Contract Type: Permanent, Full-time
Benefits: Company car or car allowance, enhanced pension scheme (7% company contribution), increasing annual leave with service, flexible working options, and more.

Make a Difference, Create Lasting Impact
Are you passionate about creating meaningful change in communities? Do you thrive on building relationships, driving initiatives, and delivering real-world benefits? If so, we want you to join our team as a Social Value Coordinator!

In this rewarding role, you'll be instrumental in shaping and delivering social value commitments across our South West projects. You'll work closely with local communities, stakeholders, and internal teams to ensure our work leaves a positive legacy.

What You'll Do

As Social Value Coordinator, you'll:

• Collaborate with project teams to achieve and exceed social value KPIs, typically managing 6-7 projects.
• Engage with stakeholders, communities, and voluntary organisations (VCSEs) to foster strong partnerships.
• Implement project-specific social value plans in collaboration with internal teams, clients, and supply chains.
• Capture Impact by monitoring social value data and maintaining accurate internal records.
• Report on progress through case studies, monthly updates, and social value reports.
• Champion Initiatives such as Smartwaste for the business hub.
• Coordinate Work Experience programmes and act as the primary contact for participants.
• Research & Innovate by identifying local community needs and proposing new social value opportunities.
• Promote Success through marketing channels with the support of the marketing manager.
• Represent the company at events and conferences to showcase social value achievements.

About You

We are looking for a driven and compassionate individual with:

• Experience in a social impact or related role.
• Passion for social value principles and empathy for community challenges.
• Knowledge of social value legislation and best practices.
• Excellent Communication Skills to positively engage with a range of stakeholders.
• Strong Organisation to manage multiple projects and deadlines.
• Confidence in public speaking and activity delivery.
• Attention to Detail and numerical proficiency for tracking and reporting.
• Flexibility and a willingness to travel frequently within the South West.

Why Join Us?

We offer:

• Enhanced pension scheme (7% company contribution).
• Company car or car allowance.
• Increasing annual leave entitlement with service.
• Comprehensive health coverage for eligible roles.
• Flexible working options and a collaborative environment that values your contributions and prioritises your well-being.

About Us

We are a trusted organisation with a long-standing reputation for delivering exceptional results and making a positive impact on the communities we serve. With a focus on collaboration, innovation, and sustainability, we are committed to leaving a lasting legacy in the South West and beyond.

Salary: £25,000 per annum
Holiday: 25 days annual leave + 8 bank holidays

Are you an experienced Administrator or Scheduler looking for your next career move? My client is offering an exciting opportunity to join their Administration team on a full-time, permanent basis.

Responsibilities:

• Provide essential administrative support to the Facilities Teams.
• Collaborate with procurement teams to manage high-volume material orders.
• Schedule work efficiently for teams operating under high demand.
• Perform general administrative duties to ensure smooth operations.

Requirements:

• Immediate availability with proven experience in a fast-paced, high-volume environment.
• Strong administrative skills with proficiency in Microsoft Office and Google Workspace.
• Excellent verbal and written communication skills, particularly via email.
• Ability to commute to the office location as needed.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

The post holder will: Support teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively. Support and inform the targeting of resources, monitoring spends, implementation and evaluation of the tasks/projects by providing high quality support including complex in formation and analysis, communications and stakeholder management Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects.

Procurement Specialist

Duration: Initially 3 months
Hours: 37 hours a week
Rate: £28 umbrella an hour (£23 PAYE an hour)
Working arrangement: Predominantly working from home with a mandatory day in the office

Bristol City Council are looking for a Procurement Specialist to join their Social Care Service. As a Procurement Specialist you will:

• Provide professional, legally compliant advice and support leading to robust procurement processes and commercial outcomes for designated categories which allows the achievement of value for money, high stakeholder satisfaction and supports the delivery of objectives
• Utilise market knowledge, data and procurement expertise to identify and deliver commercial opportunities and solutions
• Provide advice and support in managing strategic aspects of category related contract management, including engagement at supplier meetings, performance reviews, coordination of management information and negotiation approaches

Requirements

• MCIPS qualified
• Experience in public sector social care procurement
• Good working knowledge of UK public procurement regulations and EU Procurement Directives
• Analytical and research skills

Our Client based in South West England are currently recruiting for a Class 3 Building Control Surveyor to join their team as soon as possible.

This is a full time, permanent role offering £48,710 per year + Car Allowance and Hybrid working / supported relocation.

The purpose of the role is to enforce the Building Regulations and allied legislation in the capacity as a Registered Building inspector under the Building Safety Act 2022.
Manage development proposals through the Building Control process from the pre-application stage through to completion on site of applications deposited to the Local
Authority or as required as part of a multi-disciplinary team for the Building Safety Regulator. Act as technical adviser and decision maker on Building Control and other related issues, whilst acting as lead officer on major Building Regulation applications.

Responsibilities:

• Maintain a detailed knowledge of the building regulations, structural engineering, fire engineering, or other specialism relevant to the team to which the post-holder is allocated, ensuring consistency and accuracy of professional interpretation, and act as professional expert.
• Interpret Central Government guidance & Building Control policy, including the preparation & organisation of the council's case to justify its decision(s) including at appeals & determinations submitted to Central Government & at court proceedings.
• Ensure that Building Control revenues are maximised by maintaining our market share, through efficient invoicing and the determination of applications within prescribed time periods.
• As part of the service planning process for the Building Control Team, explore, devise & present technical justification to management team, for specific project proposals.
• Work in an ethical way, where compliance with regulations is the primary task and winning new work secondary, not bidding for new work on the basis of interpretation
• Provide technical oversight and training of class 2 building control surveyors assisting by working under supervision on complex schemes.

If interested or have any questions, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

Senior Project Manager (Adult Social Care Transformation)
Contract Duration: 6 months
Location: Bristol (hybrid working with some on-site requirements)
Hours: 37 hours per week
Rate: £500 per day (Outside IR35)

Bristol City Council is looking for an experienced Senior Project Manager to join them for a high-impact 6-month contract within the Adult Social Care Transformation Programme. This is an exciting opportunity to play a pivotal role in leading and managing change across Adult Social Care, delivering meaningful outcomes for residents of Bristol.

Role Overview

In the next phase of the Adult Social Care Transformation Programme, the successful candidate will be responsible for overseeing key project activities, ensuring alignment with council priorities, and ensuring robust delivery of complex change initiatives. You will manage resources, develop business cases, and support senior stakeholders in driving transformation.

Required Skills & Experience

• Experience in Adult Social Care: A strong understanding of Adult Social Care systems and current ASC-related legislation.
• Change Management Expertise: Proven track record in delivering transformation initiatives within the public sector, particularly in the context of Adult Social Care.
• Excellent Communication Skills: Ability to communicate effectively with a wide range of stakeholders, including senior executives, elected officials, staff, and the public. Experience in managing public consultations and other project communications.
• Business Case Development: Significant experience in options appraisal and developing business cases that are robust, persuasive, and aligned with organisational strategy.
• Procurement Knowledge: Familiarity with public sector procurement processes, including preparing tender documentation and delivering Social Value outcomes.
• Financial Acumen: Strong experience in managing budgets and delivering projects within financial targets, including forecasting and risk management.
• Stakeholder & Regulatory Management: Ability to secure necessary approvals and manage interactions with statutory and regulatory bodies.

Working Arrangements

This role will involve some on-site work in Bristol, particularly for key consultations and team planning sessions. We offer flexibility around hybrid working, with some remote working permitted depending on project needs.

How to Apply

To apply for this exciting opportunity, please submit your CV and a cover letter outlining your relevant experience and why you are the right fit for this role.

Field Service Engineer (Gas / LPG / Oil)

South West - Bristol / Bath / Swindon / Gloucester / Newport

Up to £45,000 Basic Salary (Negotiable DOE) + Regular Overtime Available (OTE approx. £50,000 +) + Company Van (Can be used for personal use) + PPE + Ipad/phone + Sick Pay + 25 Days Holiday + Bank Holidays + Call out (1 week in 6, £100 standby rate)

Monday to Friday – 40 Hours per Week

Field Service Engineer required for a well-established installation, service and maintenance company based in Bristol. This is a great opportunity to join a friendly company who are committed to staff development and can offer regular overtime for those looking to boost their earning potential.

The successful candidate will need experience as a gas service engineer working in both domestic and commercial industries and will hold relevant qualifications, plus LPG and OIL. There is a 1 in 6 week call out rota.

The successful candidate will be responsible for carrying out service and repair works to commercial and domestic systems in a 150-mile radius of Bristol. However, most of the work is within the Bristol, Bath and Swindon areas and no stay away is required in this position.

The Field Service Engineer Role:

· Working on, servicing and fault finding on warm air heaters, commercial boilers, domestic boilers etc.

· Approximately 75% commercial work, such as schools, care homes, hotels etc, 25% domestic work

· Will predominantly work from home – will only need to visit Bristol base to pick up spares and parts

· Call out rota in place for 1 week in 6

The Field Service Engineer Candidate:

· Experience working on both domestic and commercial systems - qualifications in Commercial, Domestic, LPG and OIL

· Hold domestic qualification such as: CCN1, CENWAT, CKR1, HTR1, MET1, CONGLIPD or equivalent

· Hold commercial qualification such as: CIGA, CODNC01, ICPN1, TCP1A, CORT1, UVHW or equivalent

Cathedral Primary School Class & SEND Learning Support Assistant
Full time: 8am to 4pm, 5 days per week, term time only (37.5 hours 0.8192FTE)Required: January 2024 or as soon as thereafter. Fixed term until 31st August 2025 in the first instance
Applications are invited from committed, enthusiastic and experienced LSAs, providing a combination of individual support, small group intervention and class-based LSA work in KS1 or KS2.Cathedral Primary School (CPS) is a unique two-form entry primary school, based in the heart of Bristol in the lower floors of the historic Central Library building. With links to Bristol Cathedral and sharing outdoors space with our partner secondary school, Bristol Cathedral Choir School (BCCS), CPS offers extensive musical opportunities to pupils and is proud of its strong emphasis on music and maths. CPS is a Church of England faith designation school, reflecting the school’s strong links with the Cathedral, whilst continuing to welcome pupils and staff of all faiths or none. From September 2024 the school will be operating from two sites for at least one academic year; the main school building on College Square and also a newly refurbished building nearby, at the bottom of Brandon Hill for our Reception classes (EYFS). The move will accommodate some refurbishment work on the listed flooring in the main school building. The two sites are just 5 minutes walk from one another. The Head Teacher is looking to recruit an outstanding LSA who shares the vision for Cathedral Primary School as a centre of excellence for primary education, committed to inclusion and grounded in a strong musical tradition. The Head Teacher wishes to appoint individuals: Who are committed to supporting high quality learning and experiences for all children; With an excellent understanding of Primary provision and who is able to work closely with the Class Teacher and SENCo to support the learning of an individual child, adapting learning tasks as required; Ideally, with experience of working with children with either ASC, Social, Emotional and Mental Health Needs or ADHD and associated needs; With experience of running small group interventions; Who are thoughtful and creative, with the ability to motivate children to give their very best; Who are patient, positive and resilient; Who are Team Teach / Positive Handling trained, or willing to undergo this training. Candidates are very welcome to contact the school to discuss a visit. In addition, there is a virtual tour of the school building available on the homepage of our website. Staff at CPS work in close partnership with other primary and secondary schools within Cathedral Schools Trust. The Trust is committed to providing staff with opportunities for personal and professional development, providing candidates with the opportunity to work alongside a group of committed professionals. Salary CST Payscale: Points 13 to 17 Gross full time equivalent range: £23,788 - £25,018 Actual term time salary range: £19,487 - £20,494
Application Deadline Applications should be received as soon as possible and by midnight on Sunday 24thNovember 2024 at the latest. Interviews will be held on Friday 6th December 2024.Cathedral Schools Trust is an equal opportunities employer and recognises the strength in diversity. Our schools have a wide range of cultural, socio economic and religious influences and we use this to ensure that we broaden our understanding of each other and the world. Applications are welcome from all suitably qualified candidates regardless of race, colour, nationality, ethnic or national origin, religion or religious belief, sex or sexual orientation, gender reassignment, disability or age, and maternity, marital or civil partner status. We particularly encourage applications from under-represented groups. Please note that all posts at the School are subject to initial and periodic checks with the Disclosure and Barring Service as the school takes every measure possible to ensure the safeguarding of its students.
Safeguarding Statement Cathedral Primary School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under-represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Your firm
This role is a rare opportunity to work as a Paralegal for a leading international law firm across a broad range of areas. As a Matter Support paralegal based in their hybrid Bristol office, you will be part of a central team providing support to a range of legal teams alongside other paralegals and apprentices. You will have the opportunity to work with talented lawyers and a wide range of clients in a fast-paced environment. Over time, you will gain exposure to a range of work types, primarily in the firm's insurance practice.

Your new role Once you have gained the necessary experience and skills, you will have the opportunity to work within legal teams on an informal internal placement basis. Subject to business need, these placements are usually 10 months long, with direct associate supervision, giving you a broad paralegal experience and providing the opportunity to build relationships with people across the whole office.
The Matter Support team offers experience in a range of practice areas, with work coming from various legal teams including Professional and Financial Risks, Construction, Cyber, and Employment. Most of the teams' work is supporting insurance teams, usually with matters that involve defending professionals (such as architects, financial advisors, and solicitors) alongside their professional indemnity insurers in the event of a claim, meaning an interest in civil litigation is a must.
You will receive bespoke training with an induction built around regular tasks the team complete. You will also have access to a broad curriculum of firm wide training events, and a buddy to help you settle in. This role also offers the opportunity to train and mentor apprentices and new starters to the team once you've mastered elements of the role and are ready to share your knowledge.
The firm are supportive of qualification through alternative routes and have a funding policy in place to support with the costs for SQE2, Equivalent Means and CILEx. This role offers the opportunity for quality qualifying work experience and the firm has seen paralegals successfully qualify via these routes. The team and firm's growth ambitions also provide opportunities for supervisory positions in the future.
What you'll need to succeed

• A law degree, GDL or equivalent, ideally with paralegal experience or experience in a similar type of role.
• Excellent communication skills, both orally and in writing
• Good attention to detail with excellent organisational skills and the ability to adapt to shifting priorities and adapt plans accordingly.
• Hardworking, enthusiastic and motivated
• Able to build internal relationships to understand expertise across the firm and to deliver excellent client service.

What you'll get in return
With both flexible and hybrid working options available, this is a great opportunity that would suit Paralegals who are already based in the Southwest, or who are looking to move to the region in the near future.

What you need to do now
Please contact Harriet Chapman at Hays Legal for further information. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What's involved with this role:

Temporary Business Support Assistant/Admin

Job Ref: Bristol 5258028

Pay Rate: £12.38 per hour PAYE



Hours per week: 37 Monday – Friday, normal working hours



Role Length: This opening assignment is for 3-4 months



City: City of Bristol



The purpose of the role is to provide efficient business support to support internal and external customers.

Key Responsibilities:

Contribute to a range of business support services for one or more service areas.
Respond to enquiries from internal and external customers and stakeholders, resolving routine matters at the point of contact.
Carry out administrative and financial transactions.
Prepare and provide documentation and information within guidelines.
Ensure that all work is carried out within local guidance and legislation.
Contribute to process improvements.
Demonstrate the council’s values: Dedicated, Respect, Ownership, Curious, Collaborative.
Communicate effectively with colleagues, internal customers and external agencies. May involve direct contact with citizens of Bristol.
Work may occasionally involve direct contact with difficult customers (prior to escalation).
Complete work that will be routine, allocated and supervised and with minimal discretion.



Qualifications:

Relevant level 2 qualification e.g. NVQ level 2, BTEC, relevant GCSE’s etc. and/or able to demonstrate equivalent knowledge and understanding through experience.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Experience of working in an office based environment.
Understanding of systems, procedures and regulations.
Good time management skills and the ability to prioritise own time and workload.
Ability to understand and to follow instructions and guidelines and to solve problems in own work area.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).



Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











S
1

Job Ref: Bristol 5258028


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Our client based in Bristol is currently recruiting for a Risk Assessor to join their commercial team as soon as possible.

This is a full time, permanent position covering Bristol and surrounding areas.

The purpose of the role is to support with the delivery of all aspects of the water hygiene compliance contracts within their area.

Responsibilities:

• To carry out Legionella Risk assessments, reviews and surveys in line with company procedures and method statements.
• Ensure all survey forms and work records (electronic system based) are complete and accurate.
• Assist with technical development of the risk assessment document
• Ensure all Health & Safety procedures are followed and recorded, and are complete and accurate.
• Ensure all arrangements for visits with clients are made in a timely and professional manner.
• Provide full support to Service Manager, as and when required.

Requirements:

• A detailed working knowledge of the HSE's ACoP L8, HSG274 and HTM-04-01
• An excellent understanding of Water Regulations and hold an appropriate certificate.
• Full Driving Licence

If interested, our client is looking to move quickly and are therefore offering a salary of between £32,000 - £40,000 per annum based on experience and suitability. For more information please feel free to get in touch on 01772 208967 or email at james.glover@servicecare.org.uk

Rail Gourmet




Customer Service Assistant Bristol Stores.

Pay Rate: £12.00 per hour plus commission.Hours: Full Time (40 hours).Shifts: Rotational shifts between 4 am and 10 pm, including weekends.


- Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
- Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.


We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided.

AS A CUSTOMER SERVICE ASSISTANT YOU’LL BE:


- Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
- Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
- You can claim upto 50 rover tickets for TPE network rail for family & friends.






WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:


- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
- Up to 75% discount off on SSP brands during work hours.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply).
- Learn while you Earn: Access to award-winning training, apprenticeships and development.
- Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
- Help@Hand App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
- Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
- Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
- Referral Rewards: Get rewarded with £400 for successful referrals.
- Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
- Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
- Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.


Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as Customer Service Assistant.