Total 12 Customer Service job vacancies in B1 1AY

Job Title: National Roads Telecommunications Service, Senior Regional Service Delivery Manager

Your New Role:

We have an exciting opportunity to join the National Roads Telecommunications Service team within our Digital Services directorate. To help keep our roadside operational technology & Regional Operations Centres connected, - we are seeking a dynamic and experienced telecommunications professional who can blend aspects of Service Management and Business Relationship Management together into a unique and rewarding role.

Working closely with the National Roads Telecommunications Service (NRTS) service provider, you will oversee the delivery of telecommunications services to a wide range of regional & national projects. These could range from regional projects renewing technology or stretch to large, complex infrastructure projects. Building a detailed knowledge of the services for which you are accountable, you will act as a point of contact across diverse internal & external stakeholders to support the business in delivering investments in the Strategic Road Network, resolving challenges faced today and helping to deliver the new services and technology of the future.

What you'll be leading on:

• Oversee the delivery of telecommunications services, ensuring they meet agreed-upon service levels and performance metrics. Reviewing and approving all scheme designs, pricing and that they are deployed in line with technical and contractual requirements.
• Manage incident, problem, and change management processes in accordance with ITIL practices, and potentially act as a team lead for these ITIL practice areas. Coordinate with technical teams to resolve service issues promptly and effectively.
• Build and maintain strong relationships with key clients, acting as the primary point of contact for all service-related inquiries. Understand client business needs and objectives and align telecommunications services accordingly.
• Conduct regular client meetings to review service performance, address concerns, and identify opportunities for service enhancements. Represent NRTS at various forums and stakeholder meetings.

To be successful you'll need;

• Experience working in complex technical, commercial and contractual services. Ability to communicate positive and negative information and apply innovative approaches to problem solving.
• Experience of successfully supporting projects and able to work within a programme.
• Service delivery management in a technology driven environment. Able to write service designs, engage with a wide variety of stakeholders.
• Demonstrate an understanding of policy, legislative, regulatory and operational documentation and the importance of these documents.
• ITILv3 or ITIL v4 practitioner or significant demonstrable equivalent experience. Project and program management practitioner level such as Prince 2, SAFE, MSP etc or equivalent demonstrable experience.
• Degree qualification or significant demonstrable experience in a relevant technical area: electrical engineering, telecommunications, traffic technology, computer systems or related technologies.

A bit about us

The Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme. We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way.​ Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligent vehicle and transport systems as they develop, to improve journey safety and reliability.

Proud member of the Disability Confident employer scheme

Please refer to the job description attached. Please note: You will be required to travel between various sites for this role, so having a driving licence and access to a car is desirable. This is a full-time role and we operate all year around.

Job Advert

INTERNAL CANDIDATES ONLY

About LED Group:

LED Group stands as a premier provider of leisure facilities and hospitality venues throughout East Devon, deeply committed to
enhancing community well-being and delivering unforgettable experiences for our patrons. Comprising LED Community Leisure, a
charitable trust overseeing 12 leisure centres, and LED Enterprise, our subsidiary managing three hospitality venues, we take
pride in fostering exceptional customer experiences and promoting health and fitness for all. With a rich array of activities and
programs, LED Group offers exciting opportunities to join a team dedicated to making a positive impact in our communities.

Why Join Us:

Working with LED means being part of a supportive, health-focused community where you’ll have opportunities for personal and
professional growth. This role offers a flexible schedule and the chance to make a real difference in community well-being.

Our Mission: Help people feel better and get more out of life

Our Vision: Creating brilliant leisure experiences and active communities

About the role:

As the Customer Engagement Team Leader, you will effectively lead 13 team members across Exmouth Tennis Centre and Honiton Leisure
Centre to consistently deliver exceptional customer service to every member. You will be responsible for overseeing daily
operations, addressing any issues that arise and supporting team members to achieve their targets and goals. You will collaborate
with centre teams and the Membership & Customer Engagement Manager to develop weekly outbound activity programmes aligned with
company objectives and brand standards.

This is a 9-month fixed term contract to cover maternity leave, which may be extended. The role is full time, but may be covered
as a job share. Please note, the role will commence in January 2025.

You will be based at either Exmouth Tennis Centre or Honiton Leisure Centre, but there may be a requirement to work from the
Support Services office in Woodbury and within both centres, therefore a full driving licence is a requirement for the role.

What You Can Bring to the Role:

You are passionate about customer engagement and leading others to succeed in their roles. You also have practical experience in
delivering exceptional customer service and building positive relationships. You will possess strong communication skills, a
proactive attitude, and a genuine desire to make a difference. As a Customer Engagement Team Leader, you'll play a vital role in
leading a team to ensure that every member feels welcomed, valued, and supported throughout their fitness journey. With your
ability to identify member needs, address enquiries, and promote memberships and programs, you'll contribute to creating a
positive and inclusive environment for all.

How you can excel in this role:

To excel in this role, embrace the opportunity to lead the team to effectively engage with members both by email and over the
phone. Familiarise yourself with the multiple centre’s different facilities, programs, and membership options to assist members
and address enquiries. Adhere to LED's Customer Service Guidelines and maintain professionalism in all interactions. Take
advantage of training opportunities and attend meetings and reviews as required to enhance your skills and knowledge. With a
commitment to delivering exceptional customer service, a positive attitude, and a willingness to go above and beyond, you'll
thrive in our dynamic team environment.

Team benefits:

* Up to 30 Days Annual Leave PLUS Bank Holidays (pro rata)
* Enhanced Sickness Pay Scheme (after probationary period) 5 weeks full pay- 5 weeks half pay increasing with service to a
maximum 13 weeks’ full pay
* Free Gym, Swim & Group Exercise Membership (worth £419.50)
* Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
* My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings or Mortgages
* Free Bowling for Team Member & their household at Ocean
* Free Soft Play for dependents of Team Members at Ocean
* Employee Assistance Programme & Counselling
* Personal development training
* Flexible Working
* Pension Scheme
* Voluntary Health Cash Plan
* Above & Beyond Award Scheme




We embrace diversity and encourage applications from all members of our community. Your ability to excel in this role is what
matters most to us. Join our team and be part of something brilliant. Apply today!

Please note: 1st interviews will take place on Friday 15th November and 2nd interviews on Monday 18th November.

PT. INTERNUSA TECHNOLOGY Saat ini membutuhkan IT Support untuk wilayah BREBES-TEGAL dan sekitarnya, dengan tugas melakukan maintenance computer hardware dan software, jaringan, cctv.

Tanggung Jawab Pekerjaan :

Melakukan Maintenance perangkat komputer

Melakukan Maintenence Printer

Melakukan maintenance CCTV

Melakukan Maintenance Jaringan Komputer

Keahlian :

Networking

Troubleshooting

Instalasi Software

Instalasi Komputer

Memahami Jaringan LAN/WAN

Mengerti CCTV

Mengerti Komputer

Learning Support Specialist
Home Based
Competitive salary and benefits

The role
In this role you will offer guidance and support to neurodiverse or disabled learners on our programmes to enable them to achieve their aspirations and goals. You will deliver effective teaching, learning and support to learners for qualifications and their individual needs

The responsibilities

• Create individual support plans tailored to learner's individual needs, considering the results of initial & diagnostic assessments.
• Motivate, enable and drive learners to achieve their goals through outstanding teaching and learning
• Deliver learning and evidence progression to meet the targets set for the learner
• Deliver engaging and creative learning to meet the needs of the learner
• Provide continuous and effective Information, Advice & Guidance to learners
• Provide pastoral support to learners as required to aid engagement & achievement of their goals
• Deliver and facilitate teaching, learning and support that encourages accelerated and autonomous learning
• Support the learning process through the development of learning resources.
• Engage and coach the learner's Employer/Mentor to provide adequate support and guidance
• Complete detailed documentation to evidence the need for Learning Support Funding
• Work collaboratively with and provide accurate updates to the appropriate delivery colleagues and support the timely achievement of the qualification
• Monitor learner's welfare, health and safety in the workplace upskilling learner's knowledge regarding
• Safeguarding, British Values, Prevent and Equality & Diversity

Your experience and skills

• Experience of and a proven track record of working with SEND learners
• Proven track record of consistently exceeding targets
• Knowledge and/or experience in delivering Safeguarding

Your qualifications

• Educated at degree level or equivalent experience
• Teaching qualification preferred but not essential

About QA:
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.

We believe skills alone aren't enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation's siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning.

QA is headquartered in London and New York.
Learn more at QA.com

Down time

Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

How we'll help with finance matters

In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too!
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Safeguarding Statement
QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment.

This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including:

• an enhanced disclosure check
• Child Barring list check
• qualification checks
• online checks
• medical fitness
• identity and right to work

All applicants will be required to provide two references covering the previous three years and a Criminal Declaration form must be completed and returned ahead of interview.


If this is what you're looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form - we'll be in touch with the next steps if successful
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

We are currently looking to recruit a Band 3 Health Care Assistant to join our innovative, enthusiastic and dynamic School Nursing team. This is a fixed term post until the end of March 2026. You will work alongside the school nursing team completing the healthy child program and public health work, including the administration of vaccinations.

You will deliver high quality service provision that promotes and improves school health and addresses inequalities for children and young people aged between 5-19 years of age. Working within a skill mixed team to facilitate a culture of learning and reflective practice. As well as building positive working relationships with other service providers, to ensure a 'Think Family Approach' is offered to all.

You will be offered an induction programme, mentorship and a supportive environment, in which to work. There is also a commitment to supporting staff through appraisal and personal development programmes and continuing professional development

If you are an innovative, flexible, team player apply today to join a team where you can make an impact on children’s and family’s lives as well as further your professional and personal skills

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk


This advert closes on Monday 28 Oct 2024

Proud member of the Disability Confident employer scheme

We are looking for candidates who would like to do Reception work. Working various hours, both full time and part time. If you are immediately free for work and have excellent customer services skills and could accommodate ad hoc shifts in the week and also weekends. We would love to hear from you. Paying GBP11.44 per hour working hours between 8-6pm weekdays 9am - 5pm Saturday 10- 4pm- Sunday.

What will I be doing as a Temporary Receptionist?

• Being the first point of contact for all visitors
• Answering all incoming calls and announcing and directing calls to departments
• Taking down and passing on accurate messages
• Being attentive to customer needs, replenishing drinks, clearing empty cups, ensuring all hospitality areas are clean and tidy
• General administration

We would LOVE to hear from you if you have the following skills and experience:

• Previous reception / customer service skills essential
• Excellent communication skills
• Able to multi task and use their own initiative
• Confident telephone manner
• Enjoys working in a fast paced environment
• Proactive and self-motivated
• Professional and presentable in appearance

What's in it for me as a Temporary Receptionist?

• Various hours
• Competitive pay, GBP11.44 per hour
• Weekly pay
• Ongoing temp work
• Free onsite car parking

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Support Worker

Our clients is located in Preswich, on a quite residential street , they provides residential support for five females with varied learning disabilities 24 hours per day.

Full and Part Time avaibale on an Agency basis as well as block booking - Safety Interventions or CPI training would be an advantage.

We are looking for experienced Female support staff who are dedicated to improving the health and well-being of the people we support, helping them to achieve positive outcomes. We want to help each person we care for to have a healthy, happy, and independent life, within a safe and welcoming home.

Our residents will eventually leave the supported setting and move into their own property to live independently, as a support worker you must be able have the skills to guide and support this path to Independence.

Due to genuine client needs, we can only accept female applicants for this role.

Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE.

Electrical Field Service Engineer

UK

£40K - £44K (OTE £60K)

Permanent

Working with a well-established engineering company who provide products and services for the carton, corrugated, flexible, narrow mid-web and digital packaging industry, throughout the UK, Ireland and Scandinavia.

You will be providing timely and efficient machine repairs, installations and upgrades for customers.

Key Responsibilities – Electrical Field Service Engineer

• Repair and installation of new machines
• Relocation of existing equipment
• Customer training
• Preventative maintenance
• Ordering parts necessary to perform installations and repair
• Troubleshooting problems
• Proactively recommend the necessary service and maintenance programmes

Qualifications & Experience – Electrical Field Service Engineer

• HNC or equivalent in Electrical Engineering
• Ability to diagnose faults and make recommendations in customer environment
• Ability to communicate effectively with the customer
• Full UK drivers License
• Strong analysis skills and attention to detail
• Strong communication and interpersonal skills
• Ability to multi-task in a dynamic environment

On offer

• Up to £40K - £44K (OTE £60K)
• 25 days holiday + purchase and sell holidays
• 4.5% pension contribution/Company match
• Company Car
• Private Healthcare
• Company loyalty reward after 2 years, 5% of monthly salary
• 1st months training is at the HQ based in Switzerland
• Working 1 weekend in 2

For more information on this role, please contact Harry Waller on 01453 829778 or send a copy of your CV to harry.waller@omegaresource.co.uk

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Mechanical Field Service Engineer

UK

£38,000 - £42,000 (OTE £55K)

Permanent Full time

Working with a well-established engineering company who provide products and services for the carton, corrugated, flexible, narrow mid-web and digital packaging industry, throughout the UK, Ireland, and Scandinavia. They are looking for a Mechanical Field Service Engineer to join the team.

Key Responsibilities – Mechanical Field Service Engineer

Field Service Technicians are responsible for ensuring that our customer's machinery and equipment remain at optimum performance. The successful candidate will provide on-site mechanical support, including the repair and installation of new machines, relocation of existing equipment, customer training, preventative maintenance, ordering parts necessary to perform installations and repair, troubleshooting problems and proactively recommending the necessary service and maintenance programmes.

The Field Service Technician is at the core of an extensive support network of service personnel worldwide. This trusted advisor is the key customer representative, responsible for confirming, clarifying, and meeting the customers’ expectations at every stage of contact and on every service, project relating to our machines. The Field Service Technician possesses a strong background in the principles of mechanical engineering. They think logically and enjoy solving problems with creativity, diligence and above all else, focus on excellent customer service.

Qualifications & Experience – Mechanical Field Service Engineer

• Candidates will ideally be qualified HNC, HND or degree level within a relevant. Engineering discipline or have successfully completed an engineering apprenticeship.
• Minimum of 2 years' experience in maintaining and repairing purpose-built machinery.
• Strong analytical skills and attention to detail.
• Understanding of mechanical drawings and systems.
• Ability to diagnose faults and make recommendations of improvements.
• Ability to work alone and under pressure.
• Ability to communicate in all situations at all levels of an organisation.
• Full UK driving licence.

Benefits - Mechanical Field Service Engineer

• 25 days holiday + purchase and sell holidays.
• 4.5% pension contribution/Company match.
• Private Healthcare.
• Company loyalty reward after 2 years, 5% of monthly salary.

For more information on this role, please contact Harry on 01453 829778, or send a copy of your CV to harry.waller@omegaresource.co.uk

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

• Do you have a passion for supporting Children and Younger People?
• Are you looking for a role where you can make a real difference?
• Are you experienced in providing therapeutic and trauma-informed practice?

Service Care Solutions are pleased to present an exciting opportunity working in partnership with our established client to recruit an experienced Psychologist in the Midlands area. Our client are a specialist nationwide provider of residential services, supporting Children and Younger People with a range of Social and Communication difficulties including Mental Health conditions and Trauma, Learning Difficulties and other complex conditions.

The successful candidate will provide support Younger People with varied Learning Disabilities including ADHD, ASD, as well as Developmental Trauma, Neuro-developmental Conditions and Special Educational Needs. This opportunity is perfectly suited to a Psychologist with a keen passion for children's mental health, creating caring environments with innovative, trauma responsive and therapeutic support.

Job Purpose: Psychologist

Salary: £63,000 per annum + £250 Welcome Bonus, paid via Service Care Solutions

Location: Birmingham, West Midlands

Working Hours: Monday to Friday, 08:30-16:30 (flexible hours available)

Contract: Full-time - 37.5 Hours | Part-time hours available

The post holder will work as part of the Multidisciplinary Team to engage, encourage and inspire the Younger People to be themselves.
Key Responsibilities:

• Provide specialist psychological support to teams within the designated region.
• Develop a comprehensive understanding of the clinical model and promote therapeutic practices in the designated region.
• Conduct a variety of psychological interventions, using suitable methods, models, and tools to ensure therapeutically informed care.
• Offer specialist psychological input on children referred to guide operational teams in making appropriate placement decisions.
• Carry out psychological risk assessments and provide advice on risk management for relevant children to practice teams.

Essential

• Psychology Qualification
• Professional Registration (HCPC)

• Substantial experience working with Children & Younger People

Benefits

• £250 Welcome Bonus, paid via Service Care Solutions
• 28 Days Annual Leave inc. Bank Holidays
• Option for Sabbatical
• Flexible Working Hours / Hybrid Working
• Fully Funded Training and CPD
• Enhanced Maternity and Paternity Pay
• Worker Benefits Platform inc. Wellness and High Street Discounts
• Eligibility for Blue Lights Card
• Pension Contribution Scheme
• Free Meals
• Length of Service Awards

Are you happy with your current agency? At Service Care Solutions, we believe in rewarding your passion and commitment!

• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of four weeks in your new placement.

• Refer a Friend (Earn up to £750 per Referral) - Simply refer your friend. If they get the role, we'll give you up to £750 per Referral.