Total 236 Customer Service job vacancies in Aberdeen, AB12 3LE

We are currently looking for an enthusiastic, skilled and motivated individual, to join our friendly team at Cove Bay & Kincorth Medical Centre in the role of Business Support Administrator.

The post holder will assist the Practice & Operations Manager in the core day to day running of the practice ensuring an efficient and effective service is provided.

The ideal candidate will possess strong leadership qualities and be able to demonstrate excellent operational skills. They must have the ability to multi task, work independently, reacting positively to competing and changing priorities. Complete discretion and confidentiality is a prerequisite

A wide range of IT skills is essential, both technical and creative, including a working knowledge of Microsoft Office. The post holder should possess first class communication skills, both written and verbal and be able to communicate with all disciplines of staff and patients.

Cove Bay & Kincorth Medical Centre provides general medical services to approximately 14,500 patients, over two sites. Applications are invited for either a part time of 25 hours or up to full-time hours of 37.5 hours per week. The days of work are Monday to Friday. The hourly rate will be commensurate depending on skills and experience.

Informal enquiries should be directed to Susan Gillan, Practice Manager by calling 0345 337 1170.

Please apply in writing or by email with CV and covering letter to:
Susan Gillan
Practice Manager
Cove Bay Health Centre, Earns Heugh Road, Cove Bay, Aberdeen, AB12 3FL
gram.kincorthadministrator@nhs.scot

Closing date is Friday 8th November 2024.

More details about our practice is available on our website: www.covebayandkincorthmedical.co.uk

Following a major review of our Student Support Services, Durham University have established new Student Support Hubs within each of our four academic faculties. We are seeking to recruit three talented student support officers. Two posts will work under the direction of the Functional leadership team to provide additional resource and cover for staff absence and periods of vacancy. The third post will be based within one or more departments in the Faculty of Science. The Student Support Officers support the delivery of our ambitious strategy for world-leading student experience and to provide academic student support across our departments.

The hubs will provide a key point of contact for students, offer advice and support to those students whose progress has faltered or who are experiencing difficulties and ensure all students receive timely and consistent advice to support their academic progress to ensure they have a successful learning and development experience. The Student Support Hubs will work closely with student support staff within our colleges and our specialist student support services to ensure a package of support is put in place.

The post holder will provide direct support to students in one or more academic departments, working in partnership with departmental Learning and Teaching teams and academic staff in key student facing roles, to proactively monitor and identify students who may need additional support. The post holder will also provide advice to staff and students on the University's regulations, policies and procedures, alongside wellbeing support processes and escalation routes. The role has a clear career progression pathway within the University's student support framework and includes role specific training and development. The nature of the role means the postholder will need to be flexible and happy to be deployed to different academic departments as need arises.

Proud member of the Disability Confident employer scheme

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail are now recruiting for MGV drivers in Aberdeen Mail Centre.
Job Reference Number 318224

As the face of Royal Mail you will work 5 shifts a week over Monday to Sunday as part of a team ensuring we continue to deliver the high standards of service our customers expect. The shift pattern can differ from week to week covering early, late or night shifts. More details will be given at interview.

When you think of jobs at Royal Mail, the first thing you might think of is the postal workers who deliver mail to your home day in, day out. From exam results and tax returns, to wedding invites or online purchases, joining Royal Mail gives you the opportunity to deliver much more than mail. It allows you the chance to deliver smiles and successes; new toys and old memories – making a real impact in the heart of your community, while working for one of the UK’s most well-loved brands.


About the RoleAs a member of our driving team, you will be the public face of Royal Mail and an established part of the community. Much of your day will be spent driving, you will be collecting bulk mail from major customer, Post Offices and transporting mail between our Mail Centres and Delivery offices at prearranged times. Part of the role will be loading and unloading your van and sorting it into correct onward distribution.

About YouUpbeat and self-motivated, you’ll be as happy working alone as you will be working as part of a team and getting to know the different people on your round. You’ll have a strong sense of community and the idea of doing a job that involves flexible shift patterns will appeal. We deliver mail come rain or shine, so we’re looking for people who like being outdoors whatever the weather, and because there is walking involved in every round, you’ll also be someone who likes the idea of doing a job that will help you keep fit. Some experience in a customer facing role would be ideal.

Driving Licence Requirements

A full UK manual driving licence (in your current UK address), having less than 6 penalty points is essential but ideally a clean licence is preferred, please note you will be required to show this at assessment. You must have obtained your Periodic Driver Certificate of Professional Competence qualification (CPC) and hold a valid Drivers Qualification Card (DQC) with 35 hours training to be eligible to apply and will need to be able to present your Digital Tachograph Card, if selected for assessment.

About Us

Five centuries in business has made Royal Mail more than a household name. We connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 29 million addresses across the UK.

One of the UK’s leading companies, we’re undertaking one of the biggest industrial transformations in the UK in recent history. Letter volumes are declining. So, we are focused on leveraging the increasing number of parcels being driven by the growth of the online shopping industry. We want to be more flexible and efficient and are employing our strong brand and a range of new products and services to achieve this.
We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants.


Pay and Benefits

You will be paid weekly, increments at 6 months and 12 months are subject to satisfactory performance.

Starting Salary£602.60 per week pro rata
Plus overtime and shift allowance

Hours of work: We are looking to offer Permanent contracts Full time, 38 hours per week (attendance pattern any 5 days over Mon-Sun reserve cover for leave cover so any shift time but will be the same all week)

Other benefits include:

- Holiday entitlement starts at 22.5 days on entry rising with length of service (pro-rata)
- Contributory Pension Scheme
- Excellent career development opportunities
- Full uniform provided for contracts of longer than 3 months
- Excellent maternity / paternity leave policy.
- Cycle2work scheme
- Many varied corporate discounts e.g. lifestyle discounts to include high street vouchers. Travel & attraction discounts for family days out. Fashion, gifts and health & wellbeing to include discount on beauty products and gym membership


What happens next?
After this stage, your application will be reviewed and if you are successful you will be invited to a face to face interview.

Please note, once our maximum number of applications has been reached this vacancy will close.


For further information, please click here.

PLEASE NOTE: This role requires you to work in a high security environment. If successful at interview, you can typically expect to have a waiting period of up to 16 weeks while your application goes through our screening process (which includes a requirement for RMG to obtain 5 years referencing). If invited to interview, we will require you to submit details of what you have been doing (activity) over the past 5 years and between each activity, there must not be a gap of more than 14 days. If you have had a gap between work then please explain this by writing for example 'Gap
- looking for work'. Please note if you supply accurate details including identifying all gaps, this will significantly help speed up the recruitment process.Please be aware that if you have been resident outside the UK continuously in a single country for 6 months or over in the last 5 years you will be required to provide and pay for a criminal record check from that country before your application will be considered further.
Does this appeal to you? Do you have the drive and dedication we need and want to work for a company that has stood the test of time? If so, this position may be for you. Royal Mail has been around for 350 years and delivers to every address in the UK.

Proud member of the Disability Confident employer scheme

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

ABOUT THE ROLEAs a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Kitchen Assistant is so important. You'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents, enhance their hospitality experience and develop your skills. ABOUT YOUWhen you join us as a Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Job reference number 318950
Lead Customer Operations Manager
£43,677
- £48,045 (dependent on experience) plus £2000 allowance, potential 10% bonus and 25 days annual leaveFull time, PermanentKittybrewster Delivery Office, Ashgrove Road, Aberdeen, AB25 3BB
At Royal Mail we deliver more.

ABOUT US
We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want.

Shift Patterns
Monday to Saturday with a rotating day off, hours between 07:00
- 15:12, Flexibility is required to support operational needs.
THE ROLE
As a Lead Customer Operations Manager, you’ll be responsible for leading and developing a team of Customer Operations Managers (COM) to take ownership and accountability to deliver results across a balance scorecard. Whilst at the same time deploying significant transformational changes.
You’ll be the point of contact for external stakeholders and hold the responsibility through delegation, coaching and support to ensure all COMs complete tasks to time and quality, delivering the scorecard performance.
You’ll produce the weekly resourcing plan and ensure all COMs deliver towards this. Leading on safety will be key, ensuring each COM completes their safety tasks and the unit’s specific PIC tasks are accomplished, alongside confirming each COM is managing their fleet, and the unit hits overall targets.
Furthermore, you’ll also have full accountability for your Delivery team, you’ll work through the morning and into the afternoon and ensure the smooth running of all deliveries. You'll lead and inspire a team of front-line colleagues to work efficiently and provide excellent service at the doorstep. Being a great leader means creating a positive and engaging work environment, promoting inclusivity, and being a role model by living our values.
To ensure we reach our best with people management, resource planning and specialist project activity, you’ll also partner with Trade Union, taking the lead for the unit, to keep raising the bar as you coach your team to drive performance improvement. Delivering every item accurately and on time is crucial to who we are, you will play a major part in the trust customers have in us.
WHAT YOU’LL GET
We’re asking for a lot, but you’ll get a lot in return. First, there’s the 10% on-target bonus, generous holiday allowance, flexible working, pension scheme and an excellent parental leave policy.
Then there are all the excellent benefits that come with your role, such as free health and wellbeing support for you and your family through our Help@Hand service and a private medical assessment. MyBundle provides benefits such as the Cycle2work scheme, and corporate discounts including retail vouchers, travel & attraction discounts, gym membership and more.
There are also all the exciting career opportunities that come with leading a team and driving key decisions in one of the UKs largest employers. And that’s before we’ve even mentioned the great sense of pride you’ll feel from being part of one of the world’s most recognisable brands as we undergo a historic transformation, and transition from a letters business to a parcels business.
ABOUT YOU
Are you looking for a job that delivers more? When you join Royal Mail, you join an organisation that achieves something extraordinary every day. We’ve been trusted by the nation for more than 500 years. You’ll be at the heart of your community, vital to your team, and part of an organisation that delivers for the nation.
This is a role packed full of influence, challenges and responsibility, so we need someone who is flexible and can excel under pressure. Customer focussed, team player, results driven, inspiring leader – you know how to get the best out of our people and deliver the best to our customers. You can empathise, motivate, coach, and collaborate, and will relish the opportunity to be part of our historic transformation from a letters business to a parcels business, whether that’s through reduced cost, innovative work practices or data driven ideas. We’re looking to you to bring your skills and experience to make brilliant things possible.
NEXT STEPS
Ready to apply? Then complete your application online and submit your CV.  If successful, you’ll be invited to a face-to-face assessment where you’ll have the chance to showcase your abilities and passion. You’ll also take part in a capability-based interview and a short management scenario exercise – more details will be provided on the day.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: Monday 7th October. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST #RMG #DeliveryandCollections #LIMRT

Proud member of the Disability Confident employer scheme

A £2,000 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses) And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

ABOUT THE ROLEAs a Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses) And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

A £2,000 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. this is our tag 5432

A £2,000 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Senior Nurse (General) at a Barchester care home, you'll use your leadership skills to make sure our residents get the quality care we're known for. We'll look to you to be a hands-on clinical leader that creates a safe and supportive environment for our residents with a range of mental and physical needs. You'll use your professional judgement to make critical clinical decisions, from assessing the needs of a new resident to implementing safeguarding policies and administrating medicines in line with NMC regulations. As part of your wide range of responsibilities, you'll support and mentor your team to make sure they have the clinical training they need to deliver the highest standards of nursing. As a Senior Nurse (General), you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUTo join us as a Senior Nurse (General), you'll need to be a Registered Nurse (RGN) with a current NMC registration and a mentoring or supervision qualification. Experience of producing care plans and detailed risk assessments is important, as is an up-to-date knowledge on the most recent clinical practices. We'll also look for an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. You'll be a natural leader and problem solver who has worked with older people and acted as a clinical mentor, including supporting newly qualified nurses through their preceptorship. Dedicated, ambitious and resilient, you'll have a strong track record of delivering improvements to achieve quality care. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Skilled Worker visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. this is our tag 5432

ABOUT THE ROLEAs an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOUYou don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses) And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

ABOUT THE ROLEAs a Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses) And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.