Total 197 Manager level Customer Service job vacancies in New Delhi, India

Area of Consideration:All Sources

Contact the Albuquerque Area IHS Recruiter:
Michelle Aguilar Bowser
Phone: 505-256-6731 or
Email: Michelle.AguilarBowser@ihs.gov

Incumbent ensures patients at the Albuquerque Service Unit receive quality, patient-centered care that is timely, appropriate, cost-effective, sensitive and coordinated to affect desired clinical outcomes.

• Provide holistic and comprehensive case management services to all patients that include: intake assessment, benefit assessment, goal setting, long-term care plan development, progress monitoring, advocacy and referrals.
• Serve as the primary contact between referral health care agencies, treatment facilities, patients, patient's families to ensure delivery of effective and appropriate treatment according to established plan of care.
• Develop patient care plans with the care team according to clinical practice guidelines with the patient, family, caregiver(s) and significant other(s).
• Provide formal and informal health education to patients and family on a one-to-one basis and/or to groups.
• Collect, trend and analyze outcome data to be used in identifying best practices and targeting performance improvement solutions.
• Initiate therapeutic interventions and administers prescribed medications.

Area of Consideration: Government-Wide

Contact the Albuquerque Area IHS Recruiter
Michelle Aguilar-Bowser
Phone: 505-256-6731 or
Email: Michelle.AguilarBowser@ihs.gov

Incumbent ensures patients at the Albuquerque Service Unit receive quality, patient-centered care that is timely, appropriate, cost-effective, sensitive and coordinated to affect desired clinical outcomes.

• Provide holistic and comprehensive case management services to all patients that include: intake assessment, benefit assessment, goal setting, long-term care plan development, progress monitoring, advocacy and referrals.
• Serve as the primary contact between referral health care agencies, treatment facilities, patients, patient's families to ensure delivery of effective and appropriate treatment according to established plan of care.
• Develop patient care plans with the care team according to clinical practice guidelines with the patient, family, caregiver(s) and significant other(s).
• Provide formal and informal health education to patients and family on a one-to-one basis and/or to groups.
• Collect, trend and analyze outcome data to be used in identifying best practices and targeting performance improvement solutions.
• Initiate therapeutic interventions and administers prescribed medications.

Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners, to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Develop new and existing doctors in our network to build strong referrals for our specialist doctors and day surgical facilities to drive business growth.
• Develop and establish new partnerships with doctors, intermediaries, and relevant entities to generate new revenue streams.
• Build and maintain strong business relationships with all partners to promote loyalty.
• Provide market trends/intelligence from the ground and contribute to business strategies.
• Collaborate with Operational teams and internal stakeholders to ensure excellent patient experience.
• Ideate, plan, and execute business and marketing strategies effectively to achieve business objectives.
• Organise and conduct CMEs for Specialists and GPs.
• Hosting of events such as seminars and webinars.

Qualifications and Essential Skills

• Successful B2B sales experience and track record.
• Experience in healthcare, medical and pharmaceutical would be advantageous.
• Effective interpersonal, influencing and communication skills with a positive disposition.
• Ability to work independently and collaboratively across all stakeholders.
• Self-motivated and result-oriented with a strong business sense.
• May be required to work after office hours, and/or on weekends (when required) due to doctors' events etc.

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

In this role, you will be part of a high-performing business team dedicated to helping mobile-first businesses and app developers achieve their business goals. You will have knowledge of SEA App developer ecosystem and Google App promo solutions, combined with your communication skills and investigative abilities shapes how businesses can grow. You will influence and build relations and provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of potential clients and understand how Google's range of application promo products can grow their business.

You set the goal and advise on marketing strategies which will help Google achieve goals and serve as an expert and advocate for mobile app developers within Google. You will build and manage a pipeline of clients working towards strategic objectives and be responsible for collaborating with a number of internal stakeholders to maximize the long-term success of these new customers.

Qualifications

Job responsibilities

• Prospect, manage and forecast new business pipelines and opportunities.
• Create compelling presentations and develop strategic solutions to meet customer needs.
• Conduct research and analysis, to develop strategies to address market potential and opportunities.
• Provide excellent client service and partnership to our customers and partners.
• Partner with Google’s client on-boarding team to effectively service clients.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in advertising, business consultative, business development, online media environment, or marketing role.
• Ability to communicate in Vietnamese and English fluently in order to communicate and serve Vietnamese speaking customers and Southeast Asia customers.

Preferred qualifications

• Experience in business, media, or advertising.
• Experience planning, delivering, and executing marketing campaigns, measurement, and creative strategy in an App ecosystem.
• Experience building a book of business, ensuring the management and fulfillment of strategic goals, and in developing associated agreements.
• Ability to operate and thrive in a dynamic and fluid environment.
• Ability to take on challenges and develop actionable plans and recommendations.

We are one of the anchor operators in delivering primary care service to migrant workers and this clinic is now looking for a Clinic Manager to perform the following (but not limited to) duties;

• Working together with the Ops Manager to ensure smooth day-to-day operations of the clinic.
• Oversee the management of the Primary Care Plan, such as attending to customer feedback, enquires, purchase, enrolment, termination and etc.
• Enhance quality control and ensure processes and workflow are constantly improved to ensure work efficiency.
• Manpower planning and rostering.
• Ensure sufficient clinic general and medical inventories.
• Ensure the clinic complies with all the relevant regulations.
• Working closely with the relevant authorities, such as the Ministry of Manpower (MOM), and the Ministry of Health (MOH).
• Preparation of reports and other administrative duties.
• Will be involved in managing satellite clinics.
• Any other ad-hoc duties assigned

Requirements:

• Minimally a diploma in Business Management or related fields.
• Minimally 4 years of relevant experience, preferably in a clinic setting. Applicants with strong profiles may be considered for a senior role.
• Good interpersonal skills and strong leadership qualities
• Positive, self-motivated, and results-driven.
• Tech-savvy

About Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

We are seeking a motivated and customer-focused salesperson to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Sales & Customer Relations Executive, you will play a key role in handling sales enquiries, booking tours, and providing exceptional service to our clients. Join us if you enjoy interacting with people and are looking to challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic!

Job Description

• Handling of sales enquiries, tour bookings, customizations, and amendments.
• Prepare sales quotations, tour proposals and itineraries for customers.
• Assisting with sales outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales.
• Coordinating with Ops team in relation to sales matters.
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
• Data entry to ensure all sales records, databases are up to date.
• Assist in post-sales work which includes following up with client experience, getting reviews
• Liaising with clients, vendors, and suppliers on behalf of managers.
• Communicate and liaise with finance team with regards to invoices and payments.
• Work with internal and marketing teams to achieve company strategic objectives and goals.

Job Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency CRM software is a plus
• A passion for the country and culture
• Willing to learn

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

• Cloud related Field Data Center Operations.
• Responsible for Capacity planning of Data Center resources and Data Center designing.
• This position requires hands-on technical skills to install compute rack, network and cables.
• Maintain and troubleshoot various hardware and physical network components.
• Perform and/or manage 3rd party vendors for installation of Data Center infrastructure such as rack, power, server, network equipment, cabling and cross-connects.
• Manage inventory and coordinate with suppliers and shipping companies for domestic and international shipments.
• Document, improve and maintain standard operating procedures
• Participate in the change management process
• Initiate and manage RMA processes with equipment vendors.
• Must be able to provide 24/7 on call support for emergency and outages.

Requirements:

• Minimum 8 years of experience in working with Data Center and ISP vendors for coordinating resource provisioning and device installation
• Experience in strong hands-on installation and troubleshooting server and network equipment
• Experience in DC project management
• Experience in asset management, and inventory control
• Experience in dealing with Data Center remote hands and their ticketing system.
• Must have working knowledge of Excel and shared docs and should be able to work with complex spreadsheets
• Experience dealing with customer support and SLAs
• Technical certification involving an IT discipline
• Hard working self-starter who can work with very minimal supervision
• Ability to troubleshoot enterprise level technical problems
• English proficiency , spoken and written
• Broad exposure to technical environments with understanding of hardware, networks, and the cloud infrastructure
• International shipping experience a plus (Up to 20% travel)

Requirements:

• Fluent in English and basic mandarin
• Relevant experience for minimum 3 years
• Able to communicate with colleagues from different levels
• Compulsory PC skills
• Able to assist in Retail & Production as and when required

Job Description:

• Attending to customers enquiry & feedbacks
• Assist in production where necessary
• Co-ordinate with Operations team
• Replying emails and follow up
• Travel to other branches to assist with retail dutiies
• Willing to work long hours

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Additional job description

The Mastery Team develops and delivers product and skills training to Google sales and services teams, as well as external client and agency partners. We use our knowledge of learning best practices and Google’s business priorities to build effective learning experiences for our key audiences. Our team is made up of learning professionals, sales and marketing leaders, and former consultants and analysts who launch and iterate learning programs while balancing key pillars of knowledge, skill and disciplined practice to help our audiences grow in a world of increasing complexity.

In this role, you will look after our customized learning experiences for GBO promoters. You will work closely with cross-functional partners as well as other Mastery teams including curriculum and business partners to activate, launch and land key programs and deliver a premium experience. You will develop and grow people while also looking to build new skills and experiences.

Qualifications

Job responsibilities

• Develop activation strategies in partnership with a cross-functional team inside and outside Mastery.
• Act as a point of contact on programs, creating project plans including timelines, milestones, budget, management, scheduling, staffing, etc.
• Own communication and enrollment strategy, engaging local expertise where required.
• Create program infrastructure that enables consistent, high quality delivery at scale, including global measurement strategy and execution.
• Provide strategic thought-leadership to continue building program efficiency and scale, working cross-functionally with critical global stakeholders.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a management consulting, sales operations, business strategy, investment banking, venture capital or private equity role, or 1 year of experience with an advanced degree.

Preferred qualifications

• Certification in program management or experience in program management with an IT or Tech company.
• Experience in setting and executing on vendor strategies, including managing third-party vendors to drive execution against set Service Level Agreements.
• Ability to identify and implement processes and manage large, complex, strategic and operational initiatives across multiple teams/regions.
• Ability to create processes, work collaboratively and take ownership.
• Excellent investigative and problem solving skills, with effective business acumen and ability to analyze data and present insights/recommendations in a clear and compelling manner.
• Excellent written/verbal communication, documentation and presentation skills.

WE ARE HIRING FOR MANAGER TO OVERSEE THE BEAUTY CENTRE, ABLE TO HAVE MANAGING ABILITY, GOOD KNOWLEDGE OF BEAUTY WORK, BEAUTY PRODUCTS, AND GOOD COMMUNICATING SKILLS

GOOD TO HAVE AT LEAST 2-3 YEARS OF MANAGING EXPERIENCE AND GOOD LEADING SKILLS

TO BE ABLE TO MANAGE A GROUP OF STAFF AND OVERSEE THE OUTLET SALES

We are seeking a highly motivated individual to join our team as a Customer Success Manager (Trade Finance). As a Customer Success Manager, you will engage the various financial, commodity and supply chain stakeholders to drive the digitalization in trade and contribute to overall efficiency of Singapore’s supply chain landscape.

Key Responsibilities

Ensure success for customers across their whole lifecycle

• As advocate for the Customer, define key business requirements, understand and anticipate Customer’s needs
• Lead commercial discussions with Customer to drive revenue for the company
• Plan and execute product and systems implementations (e.g. UAT, SIT, live production) to ensure smooth deployment
• Work alongside the wider team to implement solutions, ensuring that the product development, deployment, and Customer onboarding are delivered on time
• Support business outcomes for Customer helping them realize value from the product through continuous improvement in product design, delivery practices and customer satisfaction by understanding business needs
• Manage use case pipeline, account manage and act as point of contact for Customer’s feedback and issues
• Provide product knowledge to Customers and drive resolution in a timely and proactive manner
• Track and ensure realization of financial and non-financial targets and other strategic KPIs
• Drive and support expansion plan for existing use cases and drive user adoption
• Form strong relationships with customers, keeping them fully engaged and supported, liaising with both technical and business focused audience

Expand Customer base and Use Case adoption

• Work with existing Customers and stakeholders to drive Customer reference and prospects
• Deliver proactive customer contact strategy to engage, recruit and drive account growth
• Identify at-risk customer and execute remediation plan
• Overall responsible for the management of a portfolio of Customers to foster long-term business relationships

Be a key member of the team

• Have a Customer-first mindset and experience in delivering business outcomes
• Be highly collaborative and work across teams and stakeholders to deliver right outcome for customer
• Act as a role model for the team by always demonstrating the highest standards in business conduct; transparency, predictability, integrity and compliance
• Act as a company ambassador for internal and external events

Qualifications / Skills and Competencies

The ideal candidate would have

• ~ 5-10 years of relevant and current experience in structured trade and commodity finance products
• Proven track record for driving digitalization and/or process optimization in trade finance with passion for Digital solutions to address customer business problems
• Experience in key supply chain industry business processes with established network in various industry especially in the commodities sector. Bearing know-how of the nuances/ways of work related to trade finance transactions, credit facilities structuring, risk monitoring, supply chain financing
• Experience handling a portfolio of commodity clients including oil/energy, metals and soft commodities
• Strong business, trade and technology industry knowledge paired with an ability to “see the big picture” to identify the dependencies, plus the upstream and downstream impact of process enhancement
• Strong written and verbal communication skills. Ability to present comfortably and compellingly to senior audiences and to deliver difficult messages objectively to both internal and external stakeholders
• Strong ability to engage Customer and stakeholders with proficiency in aligning cross-topic objectives in multi-organizational set up
• Customer focused with strong interpersonal, negotiation and influencing skills
• Experience working in a team-oriented, dynamic and fast-paced environment
• Confident, self-motivated team player who thrives in a fast-moving environment
• Good understanding of software development principles and practices, and prior experience working with technical teams is a plus
• Prior sales or relationship management experience in commodity trade finance is a plus
• Prior experience and exposure to API, data platforms implementation is a plus

Overview

The Position Holder will be responsible for engagement of partners and internal stakeholders to augment NUHS’ role as the population health manager for the western region. This includes ideation and project management of collaborations with partners and within NUHS to support the roll out of new policies, advancing social-health integration and enhance the delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Identify opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Supporting implementation of NUHS Population Health strategies and regional health plan
• Regular engagement and project management with key account agency/community/ internal partners on collaborations
• Keeping abreast of developments within social and health landscape
• Support team in development, implementation, data collation, evaluation and reporting of initiatives and collaborations with agency partners, social care players and cross-teams within NUHS
• Meeting and event organisation
• Taking minutes for meetings and events and following up on issues raised

Job Requirements

• Good Degree
• 1 - 2 years of working experience, prior experience in community care or strategic planning will be an advantage
• Experienced in project management and working with multiple stakeholders
• Good communication, interpersonal and organisational skills
• Ability to multi-task and work independently
• Ability to work in a fluid environment amidst multiple demands