Total 28 Manager level Customer Service job vacancies in Lincoln, LN4 4SG

What skills and experience we're looking for

Grade C/4 or above in both English & MathsUnderstanding of order processing

Good understanding of supporting literacy tasks

Good communication skills both oral and written

Ability to maintain appropriate records

Experience of working with young people preferably in a school setting.

What the school offers its staff

Our staff are talented and enthusiastic and will contribute to the academy's continued success. We have a staff rewards budget and socialise both as subject teams and as a whole staff. We also have access to staff benefits scheme.We have an extensive range of employee benefits that focus on your financial, physical and mental wellbeing.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Cadent Gas Ltd

At Cadent we’re excited to be part of the future of UK energy!  We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.



Develop your career safe in the knowledge that what you do is important, highly valued and will, ultimately leave a lasting legacy.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

For this role we are open to applications at all levels, whether that be from initial training of Support Engineer, up to a Senior Level Gas Engineer with NC02 and above. The level of pay will be dependent on your experience level, and proof of certifications on request.




Fuel A Thriving Career



- Support Engineer
- Basic Salary of £26,935 whilst in training, increasing to £28,525 + Incentive scheme and standby payments
- Team Leader
- Basic Salary
- £37,765 when fully qualified + Incentive scheme and standby payments
- Monthly Performance Incentive Scheme of up to a maximum of £375 (Potential Earnings £4500 per annum)
- Participation in Standby Rota and Shifts required
- (Standby payments circa £6000 per annum)
- Use of Company van while at work
- Mobile phone supplied & laptop
- Free Gym through our Gympass Scheme
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- Virtual GP
- Fantastic career development prospects with funded learning options, including internal and external learning and development.


We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.




About The Role


Working as part of a team and assisting the Team Leader, you’ll be responsible for attending gas escapes and carrying out appropriate repairs. You’ll need to have exceptional customer service skills, be extremely enthusiastic and have the ability to promote safe working practice, whilst driving efficiency and maintaining compliant ways of working.

Your day to day duties will include:

- Assisting the Team Leader
- Attending gas leaks
- Groundwork
- Excavations and reinstatements
- Utilising appropriate signing, lighting and guarding
- Ensuring cable avoidance
- Delivering equipment and tools where required
- Patrol and plant protection
- Working on deep excavations up to 2.5m
- Working on a standby rota system

To carry out this role you must have a full valid drivers licence and be able to be clean shaven every day for health and safety. The role will also include shift working and occasion weekend work.




What’s In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

- Funding and support towards completing qualifications
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities


Why Join Us

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
- Strong focus on supporting you as an individual including:
- Flexible working
- Strong commitments to ED&I
- Generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card – offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships


We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.

Diversity and Inclusion

Don’t meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.
We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.To learn more about Cadent and what we do, visit our website at Home | Cadent (cadentgas.com)

Proud member of the Disability Confident employer scheme

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

ABOUT THE ROLEAs a Team Leader at a Barchester care home, you'll help to make our residents' lives stimulating and fulfilling so that we can deliver the person-centred care and support they deserve. Always focusing on respecting our residents' independence, privacy, dignity and choice, you'll lead and supervise our Carers and Senior Carers with the support of a Registered Nurse or Care Practitioner. We'll rely on you to make sure individual care plans are followed to the letter so that we can achieve the highest standards. You'll also ensure each resident has lots of quality one-to-one time. The role of Team Leader here also involves some clinical responsibilities, including recording observations on things like weight and blood pressure, and carrying out simple wound dressing procedures. Across everything you do, you'll be a role model for your team and someone our residents and their families can trust to provide a safe, reassuring and happy environment. ABOUT YOU You'll need senior-level care experience to join us a Team Leader. You'll also have supervised others and developed a good understanding of how to provide clinical care for the older person. As well as that, we'll look for a Level 3 NVQ or Advanced Diploma in Health & Social Care plus a willingness to undertake the assessor qualification. Enthusiastic, tenacious and full of integrity, your caring approach and strong communication skills mean you always inspire trust in others. Most of all, you'll share our commitment to maintaining a vibrant, supportive culture that empowers our people to put our residents and their families first. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your leadership and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

An exciting new job opportunity has arisen for a committed Deputy Care Home Manager to work in an exceptional service in the Billinghay, Lincoln area. You will be working for one of UK's leading health care providers

This is a learning disability care home which provides 24/7 specialist nursing and residential care for adults with complex needs related to learning disabilities

**To be considered for this position you must have an NVQ Level 3 or 4 in Health or Social Care**

As the Deputy Manager your key responsibilities include:
• Promote an enabling environment, ensuring high standards of professional practice, whilst ensuring compliance with external regulatory standards are met at all times
• Be required to deputise in the absence of the manager
• Provide specific management, support, advice and motivation to the staff team to ensure that the people who use are services are supported to be as independent as possible and achieve their goals. We are looking for people to join us to help achieve our aim of delivering a fantastic person-centred support service
• Need to have experience of working with people who have a learning disability and can present with complex behaviours. You will also have held a supervisory role within the social care sector

The following skills and experience would be preferred and beneficial for the role:
• Strong Management and Leadership skills
• Caring & compassionate
• Passionate about delivering outstanding care to all residence
• Excellent organisation skills
• Effective communication skills
• Flexible, professional and committed to being the best
• Quality driven with a desire to continually improve yourself & our services

The successful Deputy Manager will receive an excellent salary of £13.00 per hour and the annual salary is £27,040 per annum. This exciting position is a permanent full time role working 40 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Market competitive rates of pay
• Specialist training and support from our Learning and Development team
• Range of salary sacrifice benefits including pension, gym membership, technology purchase schemes and more
• Online benefits portal with a range of offers and cash back rewards

Reference ID: 3254
To apply for this fantastic job role, please call Sam Wilson on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

An exciting new job opportunity has arisen for a committed Deputy Care Home Manager to work in an exceptional service in the Billinghay, Lincoln area. You will be working for one of UK's leading health care providers

This is a learning disability care home which provides 24/7 specialist nursing and residential care for adults with complex needs related to learning disabilities

**To be considered for this position you must have an NVQ Level 3 or 4 in Health or Social Care**

As the Deputy Manager your key responsibilities include:
• Promote an enabling environment, ensuring high standards of professional practice, whilst ensuring compliance with external regulatory standards are met at all times
• Be required to deputise in the absence of the manager
• Provide specific management, support, advice and motivation to the staff team to ensure that the people who use are services are supported to be as independent as possible and achieve their goals. We are looking for people to join us to help achieve our aim of delivering a fantastic person-centred support service
• Need to have experience of working with people who have a learning disability and can present with complex behaviours. You will also have held a supervisory role within the social care sector

The following skills and experience would be preferred and beneficial for the role:
• Strong Management and Leadership skills
• Caring & compassionate
• Passionate about delivering outstanding care to all residence
• Excellent organisation skills
• Effective communication skills
• Flexible, professional and committed to being the best
• Quality driven with a desire to continually improve yourself & our services

The successful Deputy Manager will receive an excellent salary of £13.00 per hour and the annual salary is £27,040 per annum. This exciting position is a permanent full time role working 40 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Market competitive rates of pay
• Specialist training and support from our Learning and Development team
• Range of salary sacrifice benefits including pension, gym membership, technology purchase schemes and more
• Online benefits portal with a range of offers and cash back rewards

Reference ID: 3254
To apply for this fantastic job role, please call Sam Wilson on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Vacancy Location: Lincoln, LN6 9NG
Shifts: Full-time 37.5 hours per week (Monday to Sunday on a rota basis)
Pay Rate: £12.44 per hour
Sponsorship: This service does not provide support for visa sponsorships

Why come join our team?
We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension.
Your birthday off with pay and there is a £300 refer a friend scheme too, plus lots of benefits and incentives- a great place to work!

We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.

About You
We are seeking a dynamic and experienced Team Leader to join our dedicated team.

Are you kind, passionate and resilient?
Do you want to make a real difference in your work to the people we support?
Do you have the natural flair to lead, direct and support your colleagues?

First and foremost, you will provide support and care to the amazing people we support with a wide range of complex needs such as learning disabilities, autism, ABI and mental health needs.

As a Team Leader you will demonstrate a natural ability to motivate people and create and amazing place to work.
Role Responsibilities
• Empowering the people we support to be ambitious and live fulfilled lives, supporting them to flourish in a place they call home.
• Create, organise and monitor individual care plans to ensure safe practices. You’ll ensure you understand individual needs- person-led care is at the heart of what you do.
• Provide personal care including support with health and medication needs, handling personal possessions, finances and documents, shopping.
• Lead the team of support workers whilst on shift, providing guidance and support for our colleagues, inspiring them to be the best they can be.
• Organise the team to ensure all tasks are completed. Solve problems and delegate tasks, coach the team to work in a way that demonstrates an understanding and commitment to the rights of people with complex needs.
• Manage attendance, annual leave and absences. Authorise timesheets. Plan rotas to meet service standards.
• Follow our procedures to ensure we give consistent, safe and reliable care and support.
• Assess and support your team to deliver brilliant quality every day.
• Process finances and manage medication orders.
Desirable skills and experience
RQF Level 2 or above in social care
Previous experience as a Team Leader/ Senior Support Worker within social care setting
Knowledge and commitment regarding Equal Opportunities
Knowledge of the regulatory frameworks
Confident IT user
Industry-leading recognition
Colleague Lotto – giving everyone the opportunity to win great cash prizes.
Prize winning Scratchcards aligned with values in action!
We recognise our Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
Loyalty Scheme recognising colleagues at work anniversaries.
Social Wellbeing
Award-winning App for news and info.
Internal social media.
Team communities.
Financial Wellbeing
Discounts include high street, supermarkets, flash sales, gym memberships and more.
Blue Light discount programme, funded by us.
Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
Government mileage rates if you need to travel.
Emotional Wellbeing
• Free confidential Employee Assistance Programme with qualified counsellors
Free wellbeing App.
Practical advice covering things like consumer rights, anxiety, childcare and more.
Training and development to reach your potential
• Learning journey that grows with you to reach care worker standards
• Specialist skills training including Autism, Dementia and Mental Health
• Career pathways that include flexible apprenticeships and nationally recognised qualifications
5 more reasons to work with ivolve...

1. Our people are fabulous. We take pride and pleasure in helping others to flourish.
2. There’s a great energy across the business and a strong sense of teamwork.
3. Very few jobs have such an impact on people’s lives – we bring joy to people every day.
4. We have a proud history, we’re a big organisation of over 4,000 colleagues supporting around 1,300 people.
5. We build and nourish relationships with the people we support.

An exciting new job opportunity has arisen for a committed Deputy Care Home Manager to work in an exceptional service in the Billinghay, Lincoln area. You will be working for one of UK's leading health care providers

This is a learning disability care home which provides 24/7 specialist nursing and residential care for adults with complex needs related to learning disabilities

**To be considered for this position you must have an NVQ Level 3 or 4 in Health or Social Care**

As the Deputy Manager your key responsibilities include:
• Promote an enabling environment, ensuring high standards of professional practice, whilst ensuring compliance with external regulatory standards are met at all times
• Be required to deputise in the absence of the manager
• Provide specific management, support, advice and motivation to the staff team to ensure that the people who use are services are supported to be as independent as possible and achieve their goals. We are looking for people to join us to help achieve our aim of delivering a fantastic person-centred support service
• Need to have experience of working with people who have a learning disability and can present with complex behaviours. You will also have held a supervisory role within the social care sector

The following skills and experience would be preferred and beneficial for the role:
• Strong Management and Leadership skills
• Caring & compassionate
• Passionate about delivering outstanding care to all residence
• Excellent organisation skills
• Effective communication skills
• Flexible, professional and committed to being the best
• Quality driven with a desire to continually improve yourself & our services

The successful Deputy Manager will receive an excellent salary of £13.00 per hour and the annual salary is £27,040 per annum. This exciting position is a permanent full time role working 40 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Market competitive rates of pay
• Specialist training and support from our Learning and Development team
• Range of salary sacrifice benefits including pension, gym membership, technology purchase schemes and more
• Online benefits portal with a range of offers and cash back rewards

Reference ID: 3254
To apply for this fantastic job role, please call Sam Wilson on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

An exciting new job opportunity has arisen for a committed Deputy Care Home Manager to work in an exceptional service in the Billinghay, Lincoln area. You will be working for one of UK's leading health care providers

This is a learning disability care home which provides 24/7 specialist nursing and residential care for adults with complex needs related to learning disabilities

**To be considered for this position you must have an NVQ Level 3 or 4 in Health or Social Care**

As the Deputy Manager your key responsibilities include:
• Promote an enabling environment, ensuring high standards of professional practice, whilst ensuring compliance with external regulatory standards are met at all times
• Be required to deputise in the absence of the manager
• Provide specific management, support, advice and motivation to the staff team to ensure that the people who use are services are supported to be as independent as possible and achieve their goals. We are looking for people to join us to help achieve our aim of delivering a fantastic person-centred support service
• Need to have experience of working with people who have a learning disability and can present with complex behaviours. You will also have held a supervisory role within the social care sector

The following skills and experience would be preferred and beneficial for the role:
• Strong Management and Leadership skills
• Caring & compassionate
• Passionate about delivering outstanding care to all residence
• Excellent organisation skills
• Effective communication skills
• Flexible, professional and committed to being the best
• Quality driven with a desire to continually improve yourself & our services

The successful Deputy Manager will receive an excellent salary of £13.00 per hour and the annual salary is £27,040 per annum. This exciting position is a permanent full time role working 40 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Market competitive rates of pay
• Specialist training and support from our Learning and Development team
• Range of salary sacrifice benefits including pension, gym membership, technology purchase schemes and more
• Online benefits portal with a range of offers and cash back rewards

Reference ID: 3254
To apply for this fantastic job role, please call Sam Wilson on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Please view the attached Job Description and Person Specification documents for complete details regarding this post. When completing your application, please demonstrate how you meet the role criteria. We can also offer you many staff benefits to help support you which include: Early access to Psychological Therapies and Physiotherapy Competitive annual leave allowance Car leasing scheme Childcare Vouchers NHS pension scheme Free eye tests Money saving options through our salary sacrifice scheme Discounts on major high street retailers and restaurants

Please note: Previous applicants need not apply

RISE - CAMHS

Band 7 Team Leader – Crisis and Home treatment team

To be based in Nuneaton

1.0 x WTE, Full time – permanent vacancy

- To provide a Crisis and home treatment service, delivering training, consultation and advice for professionals working with children and young people in Coventry and Warwickshire.
• Responsibility for the day-to-day operational management and leadership of the Crisis and home treatment team, including patient, team activity, performance, quality and staffing matters.
• - To support the delivery of child & family focused services, against agreed performance and quality targets and within budget, whilst delivering agreed cost improvements.
• - The post holder is expected to provide leadership and management to the staff employed in the Service and to ensure professional clinical and managerial supervision is available for all staff.
• - The post holder will also be a Senior Lead of the wider CAMHS Team

-Contribute to effective partnership working with key external services, in particular education, social care, the acute sector and key third sector organisations, to enable the delivery of shared outcomes;
• Responsibility for the day-to-day operational management of the identified team, including patient, team activity, performance, quality and staffing matters.
• To contribute to the delivery of the transformational change programme for RISE , particularly through the development of a more integrated, multi-professional workforce;
• To support the delivery of child & family focused services, against agreed performance and quality targets and within budget, whilst delivering agreed cost improvements.
• Management of staff;
• Contribute to effective partnership working with key external services, such as social care, the acute sector and key third sector organisations, to enable the delivery of shared outcomes;

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.


This advert closes on Sunday 8 Sep 2024

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

0.6WTE Clinical During the clinical days you will be providing routine clinical NHS care, without having UDA targets. We would nominally expect to you complete 2000-3000 UDAs during the year. We would also like you help support your host practice, and others in the region to become future training practices for Dental Foundation Training. 0.4WTE Leadership Midland Dental Leadership Fellow posts offer Dental Registrants the opportunity to develop their skills in leadership, management, strategy and project management outside of their normal clinical practice. During the Fellowship you will have the opportunity to acquire, develop and share knowledge and skills in leadership and will be challenged to think and behave differently in your leadership roles.

To take responsibility for the operational management and leadership of the Memory Assessment & Management Services in Older People & Frailty Division. To provide leadership that ensures local service development and delivery in designated areas of responsibility reflects national policy, priorities, and best practice. To lead and assist in the continuous improvement of services through close working relationship with quality improvement and assurance lead in the division. To contribute to the planning, implementation and monitoring of the Trust and Divisional service plans. To be responsible for the operational management and leadership of the services within designated area of responsibility. To be responsible for ensuring that the services within designated area of responsibility deliver high quality, safe and supportive care to service users and their families. To be responsible for ensuring that all staff operate within mental health legislation. To be responsible for the management and control of designated budgets ensuring the effective use of finances and staffing resource. To be responsible for identifying financial pressures, cost improvements and effective use of resources within designated area of responsibility. To ensure that all staff are aware of policies, procedures and protocols and work within their framework. To manage HR issues in conjunction with the Team Co-Ordinators and HR and take remedial action where necessary. To manage complex professional/clinical competency and capability issues and take responsibility for implementation of any resultant actions for the individual or service. To lead on recruitment & retention of staff within designated area of responsibility. To participate on the Silver or tactical on call rota. To liaise with stakeholders to continue to develop the service To liaise with stakeholders to continue to develop the service.