Total 11 Manager level Customer Service job vacancies in Banbury, OX16 9AL

Deputy Service Manager - Supported Living

Banbury

37.5 hours per week

My client is looking to add an experienced Deputy Service Manager to their award winning team in Banbury.

The company specialise in caring for adults with learning disabilities and mission statement is to ensure all service users experience life to the full – from enjoyment, satisfaction and improved health to finding meaningful friendships and paid employment.

The Role:

• Coaching and mentoring new colleagues.
• Demonstrating practice leadership.
• Monitoring the levels of Person-Centred Active Support (PCAS) being demonstrated and looking for ways we can continually improve.
• Observing, coaching and giving feedback to colleagues who are working towards their Care Certificate on how well they demonstrate the required skills, knowledge and behaviours.
• Leading team or house meetings
• Involvement in ‘Voices to be Heard’.
• Working with families and other circles of support.
• Working with healthcare professionals and external agencies to ensure that the needs and interests of the people we support are met and upheld.

Required:

• Level 3 diploma
• Knowledge of CQC regulations
• Previous experience within a management role

Benefits:

• Health & well-being programme
• On-site parking
• Continued training and development
• Regular pay reviews
• Clear career progression

For more information please call Rhys Jones in the Safehands Cheltenham office.

INDPERM

Service Manager

Banbury

37.5 hours per week

My client is looking to add an experienced Service Manager to their award winning team in Banbury.

The company specialise in caring for adults with learning disabilities and mission statement is to ensure all service users experience life to the full – from enjoyment, satisfaction and improved health to finding meaningful friendships and paid employment.

The Role:

• Observing, coaching and giving feedback to colleagues who are working towards their Care Certificate on how well they demonstrate the required skills, knowledge and behaviours.
• Coaching and mentoring new colleagues.
• Demonstrating practice leadership.
• Monitoring the levels of Person-Centred Active Support (PCAS) being demonstrated and looking for ways we can continually improve.
• Leading team or house meetings
• Involvement in ‘Voices to be Heard’.
• Working with families and other circles of support.
• Working with healthcare professionals and external agencies to ensure that the needs and interests of the people we support are met and upheld.

Required:

• Qualified to diploma level 3 minimum (level 5 is ideal but not essential, however you will need to study towards this).
• Solid experience as a Service Manager (ideally registered but this is not essential)
• Full driving licence and own vehicle
• Solid people management and performance management experience
• Experience working within the CQC framework
• Learning disabilities background

Benefits:

• £2,000 on achieving registered status
• Health & well-being programme
• On-site parking
• Continued training and development
• Regular pay reviews
• Clear career progression

For more information please call Rhys Jones in the Safehands Cheltenham office.

INDPERM

Are you a passionate and caring Registered Nurse looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Nurse Manager.

The Role


Providing outstanding leadership for care staff
Supporting residents with a range of complex needs and dependency levels
Provide clinical nursing to residents including medication management, infection prevention and control procedures, e.g. wound care, catheter management
Continuously strive towards ensuring clinical excellence within the home
Developing tailored care plans to delivering excellence across everything you do


Some of our benefits you’ll receive by joining the Care UK family


Enhanced overtime rates and bank holiday enhancements* (*where applicable)
Clinical training programme and career development
Thousands of retail discounts
Annual Leave purchase scheme
Wagestream - access your wages at any time
Wellbeing Support


About You


An NMC Registered Nurse
Understands clinical assessment tools like Waterlow and MUST
Experienced in writing comprehensive care plans


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Service Delivery Develop and maintain effective communication both within the practice and with relevant outside agencies. Oxfordshire Commissioning Group, BOB ICB, NHS England local area team, Primary Care Networks, Public Health, Monitor and evaluate access performance and report areas of concern of underperformance. Ensure the practice delivers excellent patient care and puts the interest of the patients at the forefront of decisions. Ensure the practice complies with NHS contractual obligations in relation to patient care Liaise with Patient Participation Group (PPG), provide reports and attend regular meetings. Ensure the practice meets it is QOF targets and additional sources of income are managed and maximised to full effect. Work with the Business Manager and Senior management team to develop and improve service to the highest of standards. Represent BCHC at external meetings as required, ensuring relevant information is fed back to the wider leadership team, and communicated to the practice as appropriate Oversee the research and development programmes and their viability Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment whilst working with the relevant managers and direct reports. People Management & Development Ensure all key HR policies, such as absence management, are adhered to Oversea the recruitment and retention of staff within your operational areas. Provide direct line management to all staff working within your operational service area, ensuring appraisals occur, and objectives are set and delivered in line with service requirements Evaluate the team structure to ensure workforce requirements and job roles meet with the operation of the practice and future progression. Manage and develop workflows and staffing levels within the teams to ensure delivery of the best service Ensure effective management of direct reports, including holiday and sickness management, performance management, annual leave requests and appraisals, in line with organisational policies Work with HR to manage any HR issues as per PML policy. Contract and Performance Management Provide specialist primary care knowledge and the requirements of delivery. Maintain registration policies and monitor patient turnover and capitation. Maintain a good understanding of all contracts and service specifications Provide financial oversight and approve expenditure for your departments and within your authorised approval level. Routinely monitor and assess practice performance against patient access and demand management targets. Provide direction and leadership to ensure targets and service KPIs are met where possible, ensuring areas of under-performance are actively managed and escalated as required Approval and submission of monthly accrual figures for income achieved not paid. Governance and Risk Ensure the implementation of key clinical governance standards and risk management arrangements within all services Ensure compliance with all industry regulations and legal requirements. Work with Registered Managers to ensure the Practice complies with all CQC requirements. Ensuring practice compliance with data protection legislation; Actively manage complaints, concerns and incidents with other clinical and operational personnel as necessary, addressing any issues that arise from the investigation as appropriate Adhere to Health and Safety policies and procedures and keep up to date on current legislation that may affect the practice operation. Service Development Embrace a mindset of continuous improvement in all services Support organisational change to services To deliver effective projects and services for the practice. Oversee and work with the I.T. team to ensure the Digital transformation plan continues to be developed and delivered on time.

Job role: Deputy Service Manager
Sector: Learning disabilities, positive behaviour support, supported living
Location: Banbury
Hours of work: Full time with shared on call (you will be required to work 5 days over 7 - with 80% of your time in a supervisory role and 20% on shift)
Salary: £30,000

Brook Street Social Care is working with an established and well-respected provider to recruit a Deputy Service Manager for their Banbury service.

You will be delivering person-centred support, promoting independence ,and supporting your clients to live as independently as possible through the implementation of positive behaviour support plans.

Your duties will be varied and will include:
" Working closely with CQC and external provider
" Staff management, recruitment, mentoring and retention
" Supervisions and Appraisals
" Care Planning, Risk Assessment and reviews, to include positive behaviour support plans
" Compliance and Quality Assurance
" Rota management
" Shift leading
" Person centred care and support
" Behaviour management

To be successful in this role:
" You will have knowledge and understanding of the current legal responsibilities and standards of the service, including the need for the management and delivery of person-centred service
" You will have proven experience as Senior Support/Team leader/Deputy Manager/Service/Team Manager within
" Hold a full UK Driving licence and have access to your own vehicle
" Hold the level 3 in health and social care
In return for your extensive skills and experience you will be rewarded with:
" Salary starting at £30000
" Enhanced annual leave allowance
" Pension contribution
" Access to free, counselling and advice services
" Fully paid training and access to nationally recognised qualifications
" Retail discount schemes
" Long service awards

For immediate consideration, please click apply today or call Lynsey on 0121 480 8217 for more information.

Job role: Registered Service Manager
Sector: Learning disabilities, positive behaviour support, supported living
Location: Banbury
Hours of work: Full time with shared on call
Salary: £36,000, increasing to £38,000 on registration

Brook Street Social Care is working with an established and well-respected provider to recruit a Registered Service Manager for their Banbury Service.
You will be delivering person-centred support, promoting independence ,and supporting your clients to live as independently as possible through the implementation of positive behaviour support plans.

Your duties will be varied and will include:
" Working closely with CQC and external provider
" You will be required to register with CQC
" Staff management, recruitment, mentoring and retention
" Supervisions and Appraisals
" Care Planning, Risk Assessment and reviews, to include positive behaviour support plans
" Compliance and Quality Assurance
" MDT working
" Budget and finance management

To be successful in this role:
" You will have knowledge and understanding of the current legal responsibilities and standards of the service, including the need for the management and delivery of person-centred service (CQC requirements).
" You will be competent at building relationships with key stakeholders including the local authorities
" You will have proven experience as Deputy Manager/Service/Team Manager within Mental Learning Disabilities services.
" Hold a full UK Driving licence and have access to your own vehicle
" Hold the level 5 in leadership and management or be committed to securing this within the
first 18 months in the service

In return for your extensive skills and experience you will be rewarded with:
" Salary starting at £36000 and increasing to £38000 on registration
" Enhanced annual leave allowance
" Pension contribution
" Access to free, counselling and advice services
" Fully paid training and access to nationally recognised qualifications
" Retail discount schemes
" Long service awards

For immediate consideration, please click apply today!

Job role: Deputy Service Manager

Sector: Learning disabilities, positive behaviour support, supported living

Location: Didcot/Abingdon

Hours of work: Full time with shared on call (you will be required to work 5 days over 7 - with 80% of your time in a supervisory role and 20% on shift)

Salary: £30000

Brook Street Social Care is working with an established and well-respected provider to recruit a Deputy Service Manager for their Didcot/Abingdon Service.

You will be delivering person-centred support, promoting independence ,and supporting your clients to live as independently as possible through the implementation of positive behaviour support plans.

Your duties will be varied and will include:
" Working closely with CQC and external provider
" Staff management, recruitment, mentoring and retention
" Supervisions and Appraisals
" Care Planning, Risk Assessment and reviews, to include positive behaviour support plans
" Compliance and Quality Assurance
" Rota management
" Shift leading
" Person centred care and support
" Behaviour management

To be successful in this role:
" You will have knowledge and understanding of the current legal responsibilities and standards of the service, including the need for the management and delivery of person-centred service
" You will have proven experience as Senior Support/Team leader/Deputy Manager/Service/Team Manager within
" Hold a full UK Driving licence and have access to your own vehicle
" Hold the level 3 in health and social care

In return for your extensive skills and experience you will be rewarded with:
" Salary starting at £30000
" Enhanced annual leave allowance
" Pension contribution
" Access to free, counselling and advice services
" Fully paid training and access to nationally recognised qualifications
" Retail discount schemes
" Long service awards

For immediate consideration, please click apply today or call Lynsey on 0121 480 8217 for more information.

Job role: Deputy Service Manager

Sector: Learning disabilities, positive behaviour support, supported living

Location: Banbury

Hours of work: Full time with shared on call (you will be required to work 5 days over 7 - with 80% of your time in a supervisory role and 20% on shift)

Salary: £30000

Brook Street Social Care is working with an established and well-respected provider to recruit a Deputy Service Manager for their Banbury service.

You will be delivering person-centred support, promoting independence ,and supporting your clients to live as independently as possible through the implementation of positive behaviour support plans.

Your duties will be varied and will include:
" Working closely with CQC and external providers
" Staff management, recruitment, mentoring and retention
" Supervisions and Appraisals
" Care Planning, Risk Assessment and reviews, to include positive behaviour support plans
" Compliance and Quality Assurance
" Rota management
" Shift leading
" Person centred care and support
" Behaviour management

To be successful in this role:
" You will have knowledge and understanding of the current legal responsibilities and standards of the service, including the need for the management and delivery of person-centred service
" You will have proven experience as Senior Support/Team leader/Deputy Manager/Service/Team Manager within
" Hold a full UK Driving licence and have access to your own vehicle
" Hold the level 3 in health and social care

In return for your extensive skills and experience you will be rewarded with:
" Salary starting at £30000
" Enhanced annual leave allowance
" Pension contribution
" Access to free, counselling and advice services
" Fully paid training and access to nationally recognised qualifications
" Retail discount schemes
" Long service awards

For immediate consideration, please click apply today or call Lynsey on 0121 480 8217 for more information.

Job role: Registered Service Manager
Sector: Learning disabilities, positive behaviour support, supported living
Location: Didcot/Abingdon
Hours of work: Full time with shared on call
Salary: £36000, increasing to £38000 on registration

Brook Street Social Care is working with an established and well-respected provider to recruit a Registered Service Manager for their Didcot/Abingdon Service.

You will be delivering person-centred support, promoting independence ,and supporting your clients to live as independently as possible through the implementation of positive behaviour support plans.

Your duties will be varied and will include:
" Working closely with CQC and external provider
" You will be required to register with CQC
" Staff management, recruitment, mentoring and retention
" Supervisions and Appraisals
" Care Planning, Risk Assessment and reviews, to include positive behaviour support plans
" Compliance and Quality Assurance
" MDT working
" Budget and finance management

To be successful in this role:
" You will have knowledge and understanding of the current legal responsibilities and standards of the service, including the need for the management and delivery of person-centred service (CQC requirements).
" You will be competent at building relationships with key stakeholders including the local authorities
" You will have proven experience as Deputy Manager/Service/Team Manager within Mental Learning Disabilities services.
" Hold a full UK Driving licence and have access to your own vehicle
" Hold the level 5 in leadership and management or be committed to securing this within the
first 18 months in the service

In return for your extensive skills and experience you will be rewarded with:
" Salary starting at £36000 and increasing to £38000 on registration
" Enhanced annual leave allowance
" Pension contribution
" Access to free, counselling and advice services
" Fully paid training and access to nationally recognised qualifications
" Retail discount schemes
" Long service awards

For immediate consideration, please click apply today or call Lynsey on 0121 480 8217 for more information.

Job role: Registered Service Manager

Sector: Learning disabilities, positive behaviour support, supported living

Location: Banbury

Hours of work: Full time with shared on call

Salary: £36000, increasing to £38000 on registration

Brook Street Social Care is working with an established and well-respected provider to recruit a Registered Service Manager for their Banbury Service.

You will be delivering person-centred support, promoting independence ,and supporting your clients to live as independently as possible through the implementation of positive behaviour support plans.

Your duties will be varied and will include:
" Working closely with CQC and external provider
" You will be required to register with CQC
" Staff management, recruitment, mentoring and retention
" Supervisions and Appraisals
" Care Planning, Risk Assessment and reviews, to include positive behaviour support plans
" Compliance and Quality Assurance
" MDT working
" Budget and finance management

To be successful in this role:
" You will have knowledge and understanding of the current legal responsibilities and standards of the service, including the need for the management and delivery of person-centred service (CQC requirements).
" You will be competent at building relationships with key stakeholders including the local authorities
" You will have proven experience as Deputy Manager/Service/Team Manager within Mental Learning Disabilities services.
" Hold a full UK Driving licence and have access to your own vehicle
" Hold the level 5 in leadership and management or be committed to securing this within the
first 18 months in the service

In return for your extensive skills and experience you will be rewarded with:
" Salary starting at £36000 and increasing to £38000 on registration
" Enhanced annual leave allowance
" Pension contribution
" Access to free, counselling and advice services
" Fully paid training and access to nationally recognised qualifications
" Retail discount schemes
" Long service awards

For immediate consideration, please click apply today or call Lynsey on 0121 480 8217 for more information.

For further information on the requirements and responsibilities of the Urgent Care Centre Manager, please see the Job Description attached to this advert.