Total 31 Senior Executive level Customer Service job vacancies in Tunbridge Wells, Kent, TN4 9SH

A Vacancy at Kent and Medway NHS and Social Care Partnership Trust.


The Community Rehabilitation Service provides a flexible range of mental health interventions to help clients complex mental health needs to manage their mental health more effectively and remain in their own homes. The team works in close partnership with Social Care and housing providers to ensure each client has the necessary resources available to enable them to engage in their rehab journey. Across the Community Rehabilitation teams, the clinical team consists of Occupational Therapists, Psychologists, Nurses, and VCSE Workers.

We currently have an exciting opportunity for an enthusiastic and motivated Occupational Therapist to join our new North Kent Community Rehabilitation Service.

Individuals will be expected to ensure the team is able provide input between the hours of 08:00 and 20:00 according to the needs of the service, including working some evenings, weekends and public holidays.
• The senior occupational therapist is an experienced occupational therapist within the multi-disciplinary care team.
• To identify, develop and provide the Occupational Therapy contribution within the multi-disciplinary service in accordance with the needs of service users and the requirements of the service.
• To assess, plan, deliver and evaluate therapeutic interventions for identified service users.
• To manage a defined caseload of service users with occupational needs using evidence based, service user centred, hope and recovery, health promotion and relapse prevention orientated principles and practice.
• To provide supervision to designated junior staff and students.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Please refer to the attached job description for full details and main responsibilities of the role.


This advert closes on Monday 25 Nov 2024

Proud member of the Disability Confident employer scheme

Senior Support Worker Folkestone-£12.47 ph (Effective from 1st April 2024)

Typical Shifts are: Weekdays and Weekend Rota Varies 8am-3pm 3pm-10pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Folkstone. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Senior Support Worker (Practice Lead)

Are you looking to start the year by making a real difference? A career with Achieve together provides the perfect opportunity to kick-start your new year in a role where you can do just that.

We are looking for team members who are passionate about delivering excellent care and support, celebrating achievements, and encouraging fun and creativity. Sound like you?

Become a Senior Support Worker with us this new year and let’s shape lives.

This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities. So if you’re a student, a working parent, retiree, or just need a bit of flexibility – we’d love to hear from you.

Our extensive benefits include:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

As a Senior Support Worker, you’ll ensure that the individuals in our care are able to live their lives independently and engage in daily enrichment activities, while receiving focused, tailored support where needed. This is not a role where you will be tied to a desk, you will enjoy the freedom to explore and access local communities and activities.

About us
At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Senior Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

Without our incredible team, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Join the team today and begin sharing moments and shaping lives.

We are looking for a strong Administrator with a solid background in logistics and customer service. The role will be totally office based at their location on the Medway City Estate.

The role will involve being responsible for order processing and managing our client's in-house system whilst liaising with both internal and external stakeholders. You will be required to have previous experience within a supply chain role, ideally with stock management and a understanding of either an ERP or MRP system. This is a fast pace environment so you will need to complete tasks in a timely and accurate manner. You will need to offer flexibility as well as a positive, pro-active attitude.

This role offers a good salary and benefits package which includes:

28 days holiday including 8 days bank holiday
Healthcare cash plan (Westfield Health) - money back once you have paid for treatments such as dental and optical, plan also covers children. Private medical insurance for certain operations. Doctorline - telephone access to a GP that can provide prescriptions. Gym and retail discounts also included with the plan.
Employee Assistant Programme - free confidential advice line
Life Assurance
Refer a friend scheme - Vouchers for successful recruitment after sending a CV of a friend
Discounted rice
Company Pension scheme
Free parking on site

If you are interested please apply with a current CV, preferably in word, or email Lucy at l.wildish@newappointmentsgroup.co.uk for further information.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

Committed to diversity, equality and opportunity for all.

Twitter: @nagforjobs

Medway Council are recruiting for a number of permanent Senior Practitioner within the Children's Services team.

+ £6,000 market premia + £3,000 annual retention payment after 1 years' service

MAIN PURPOSE OF JOB

Assist the Team Manager in supporting the team in safeguarding and promoting the well-being of vulnerable children and young people through the provision of high quality social work practice, supporting them to achieve their full potential, living within their family if safe to do so.

Model best practice, sharing learning, and offering a safe reflective space for less experienced practitioners in your team to develop.

Participate in effective partnership working and engagement and work collaboratively with a range of organisations, statutory and voluntary in delivering services to children and young people.

Comply and support others to comply with legislation, statutory guidance and local policies and procedures.

Maintain personal and professional training and development as part of your commitment to continuous professional development, utilising supervision and your annual personal development review plan, to support your growth and development as a practitioner and leader.

As a Senior Practitioner you will be in a leadership role within the team whereby you may be required to deputise for the team manager, supervise staff, lead in an area of specialism and support the team practically and emotionally with oversight and support from the Team Manager.

Main duties and responsibilities:

• Manage a reduced caseload within the appropriate statutory framework to a high standard. Your casework will consist of complex and joint casework with less experienced members in the team, where your role will be to oversee practice and support the development of your team.
• Demonstrate expert and effective practice in complex situations that reflects a commitment to relationship and strengths-based practice, assessing and managing higher levels of risk and working collaboratively with children, young people and their families and carers.
• Contribute to the learning and development of others in your team, including providing advice and support to less experienced staff on aspects of casework ensuring a high level of practice is demonstrated.
• Supervise staff within your team including student social workers, newly qualified social workers, family support workers and/or personal advisors. The Team Manager will retain overall responsibility for the team.
• Lead on an area of practice that is relevant to your service and be an expert in this area, within your service, providing training opportunities, consultation and sharing resources. Where available you should be part of a Medway Safeguarding Children's Partnership (MSCP) Champions group for your area of specialism.

WORKING STYLE

The work style for this role has been assessed as 'Hybrid'. This means the post holder will have a flexible work style and be able to work from a variety of locations. There is an expectation that the post holder will be office based for a minimum of 2 days each week and for the whole week whilst on duty.

If you would like to apply for this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Do you want to work for a supportive, friendly employer who supports work/life balance?

This is an exciting opportunity to shape Adult Mental Health Rehabilitation work in In-patient Rehabilitation Services in Kent!

The service has been recognised by CQC for its OUTSTANDING work. You will provide psychological intervention to two in-patient rehab units: The Grove & Rivendell.

We can support newly qualified staff through preceptorship to senior grade. You can be assured of regular high-quality supervision alongside the opportunity to develop your clinical skills and work creatively with service users.

You will join the multi-professional teams in delivering the rehabilitation program in line with evidenced based practice. Your goal will be to assist individuals with severe mental health problems to re-establish their lives in the community. The post offers opportunity for individual therapy with psychosis and other co-morbid difficulties, family work and group work.

There will be opportunities to offer reflective practice & facilitate team case formulation sessions. Joint working & teaching to staff on psychological approaches will also be an expectation.

The Rehabilitation teams value a psychological approach to service delivery so you can be assured of a warm welcome to the service. Further professional development & service related research will be supported and encouraged.

Essential Qualifications and Experience

Candidates must hold a Doctorate in Clinical Psychology Qualification (or its equivalent as accredited by BPS/HCPC), and have experience of adult mental health & psychosis interventions.

For an informal discussion please contact: Dr Meena McGill, 075356 54988, meenamcgill@nhs.net or Linda Hardy, 07770 678997





The service provides intensive, multidisciplinary assessment, treatment and care to adults with complex psychosis. The team work collaboratively with service users to develop person-centred care plan focusing on individual goals for recovery.Individual and group interventions and personalised social and vocational activities in the community are central to the therapy programme. The goal is to support individuals in their recovery journey and to empower them with the knowledge and skills to ensure their recovery is sustainable in their local community

Why KMPT?

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Please refer to the attached job description for full details of the main responsibilities of the role.


This advert closes on Monday 11 Nov 2024

Proud member of the Disability Confident employer scheme

About the role:
Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview so apply soon to not miss out!
The Role
We have an exciting opportunity to recruit a Senior Learning Support Assistant at our Bromley campus. Working collaboratively with teachers and other support specialists, you will strengthen the day to day support and learning experience in and out of the classroom environment for all students receiving ALS within your designated curriculum area.
It is essential that you are passionate about improving learner experience and working closely with young people, their families and external support. You will also be confident in supporting and coordinating colleagues in a variety of transition activities and settings, as well as, ability to deal with complex situations by demonstrating effective communications and tact. Excellent record keeping skills and an attention to detail is essential.
The successful applicant will hold or be willing to work towards Higher level Teaching Assistant (HTLA) or an equivalent qualification. Excellent written and verbal communication skills is important, as are, showing sound organisational skills combined with IT and administrative knowledge.

About The Company
The College
London South East Colleges is a successful and innovative College operating with sites across Bromley, Bexley, Orpington, Greenwich and Lambeth. With nearly 14,000 students and 1,000 members of staff, the College is a major employer in the area and makes a significant impact on the lives and future prospects of its learners who travel from across London to study with us. The College is also the sponsor of London South East Academies Trust, a growing Multi-Academy which is rapidly developing a track record of academic and financial success. With a combined turnover of circa£65m and the ambitious growth plans of the group, there has never been a better time to join this exciting organisation.
Benefits
There are excellent pension schemes, including employer contributions(Teachers’ Pension Scheme, Local Government Pension Scheme or Nest). Staff also have access to our Employee Assistance Programme, free onsite parking, salary sacrifice cycle to work/bike loan scheme and annual season ticket loan. You will have access to onsite gym at Bromley, discounts in inhouse restaurants and hair and beauty treatments.
Accreditations
As employers, we recognise and embrace our legal and quality-assurance framework responsibilities, and use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We also acknowledge that there is always more that we can learn, and so we use these accreditations to provide an external lens and share/gain best-practice information.
In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults.
Equal Opportunities
London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status.
As a Disability Confident –Committed employer, we will offer an interview to any applicant that declares they have a disability and meet the minimum job role criteria.
If you have accessibility needs and/or require any adjustments for the application and interview process, please let us know.
As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic:rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: To be confirmed Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible

About the role:
Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview so apply soon to not miss out!
The Role
We have an exciting opportunity to recruit a Senior Learning Support Assistant at our Bromley campus. Working collaboratively with teachers and other support specialists, you will strengthen the day to day support and learning experience in and out of the classroom environment for all students receiving ALS within your designated curriculum area.
It is essential that you are passionate about improving learner experience and working closely with young people, their families and external support. You will also be confident in supporting and coordinating colleagues in a variety of transition activities and settings, as well as, ability to deal with complex situations by demonstrating effective communications and tact. Excellent record keeping skills and an attention to detail is essential.
The successful applicant will hold or be willing to work towards Higher level Teaching Assistant (HTLA) or an equivalent qualification. Excellent written and verbal communication skills is important, as are, showing sound organisational skills combined with IT and administrative knowledge.

About The Company
The College
London South East Colleges is a successful and innovative College operating with sites across Bromley, Bexley, Orpington, Greenwich and Lambeth. With nearly 14,000 students and 1,000 members of staff, the College is a major employer in the area and makes a significant impact on the lives and future prospects of its learners who travel from across London to study with us. The College is also the sponsor of London South East Academies Trust, a growing Multi-Academy which is rapidly developing a track record of academic and financial success. With a combined turnover of circa£65m and the ambitious growth plans of the group, there has never been a better time to join this exciting organisation.
Benefits
There are excellent pension schemes, including employer contributions(Teachers’ Pension Scheme, Local Government Pension Scheme or Nest). Staff also have access to our Employee Assistance Programme, free onsite parking, salary sacrifice cycle to work/bike loan scheme and annual season ticket loan. Youwill have access to onsite gym at Bromley, discounts in inhouse restaurants and hair and beauty treatments.
Accreditations
As employers, we recognise and embrace our legal and quality-assurance framework responsibilities, and use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We also acknowledge that there is always more that we can learn, and so we use these accreditations to provide an external lens and share/gain best-practice information.
In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults.
Equal Opportunities
London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status.
As a Disability Confident –Committed employer, we will offer an interview to any applicant that declares they have a disability and meet the minimum job role criteria.
If you have accessibility needs and/or require any adjustments for the application and interview process, please let us know.
If you have any specific enquires about the role, please email us at peopleservices@lsec.ac.uk
As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an ‘Enhanced’ DBS (formerly CRB) check, along with a Children’s Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.

About the role:
Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview so apply soon to not miss out!

The Role
We have an exciting opportunity to recruit a Senior Learning Support Assistant at our Bexley campus. Working collaboratively with teachers and other support specialists, you will strengthen the day to day support and learning experience in and out of the classroom environment for all students receiving ALS within your designated curriculum area.
It is essential that you are passionate about improving learner experience and working closely with young people, their families and external support. You will also be confident in supporting and coordinating colleagues in a variety of transition activities and settings, as well as, ability to deal with complex situations by demonstrating effective communications and tact. Excellent record keeping skills and an attention to detail is essential.
The successful applicant will hold or be willing to work towards Higher level Teaching Assistant (HTLA) or an equivalent qualification. Excellent written and verbal communication skills is important, as are, showing sound organisational skills combined with IT and administrative knowledge.

About The Company
The College
London South East Colleges is a successful and innovative College operating with sites across Bromley, Bexley, Orpington, Greenwich and Lambeth. With nearly 14,000 students and 1,000 members of staff, the College is a major employer in the area and makes a significant impact on the lives and future prospects of its learners who travel from across London to study with us. The College is also the sponsor of London South East Academies Trust, a growing Multi-Academy which is rapidly developing a track record of academic and financial success. With a combined turnover of circa£65m and the ambitious growth plans of the group, there has never been a better time to join this exciting organisation.Benefits
There are excellent pension schemes, including employer contributions (Teachers’ Pension Scheme, Local Government Pension Scheme or Nest). Staff also have access to our Employee Assistance Programme, free onsite parking, salary sacrifice cycle to work/bike loan scheme and annual season ticket loan. You will have access to onsite gym at Bromley, discounts in inhouse restaurants and hair and beauty treatments.
Accreditations
As employers, we recognise and embrace our legal and quality-assurance framework responsibilities, and use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We also acknowledge that there is always more that we can learn, and so we use these accreditations to provide an external lens and share/gain best-practice information.
In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults.
Equal Opportunities
London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status.
As a Disability Confident Committed employer, we will offer an interview to any applicant that declares they have a disability and meet the minimum job role criteria.
If you have accessibility needs and/or require any adjustments for the application and interview process, please let us know.

As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.

Senior Support Worker Folkestone-£12.47 ph (Effective from 1st April 2024)

Typical Shifts are: Weekdays and Weekend Rota Varies 8am-3pm 3pm-10pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Folkstone. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Executive Support Officer

Location: Margate, Kent

Job Type: Temporary ongoing

Salary: £16.87 per hour

Hours: 30 hours per week

We are seeking a highly organised and proactive Executive Support Officer to provide high-quality administrative support to the Executive Support Team at the local Council. The successful candidate will be responsible providing high quality administrative & proactive support service to three Directors as part of a small team.

We are looking for someone work in this role until December 2024, with the potential to extend to 37 hours per week until November 2025 to provide maternity cover.

This is a hybrid role, so you must be able to commute to Margate, Kent when required.

Responsibilities of the Executive Support Officer:

Working as part of a small team delivering high quality administrative support services to corporate directors ensuring systems and processes are maintained to an agreed standard.

Manage incoming and outgoing post/emails, respond to routine enquiries an ensure correspondence is brought to the attention of Directors and that follow up is provided as required.

Monitoring mailboxes, prioritising emails, and responding to queries and requests for information from members of the public and Councillor's. Liaising with Directors on more complex queries and requesting input from officers to provide background information for the Directors to inform their response.

Liaising with officers to ensure that where required, input is provided to the Director and responses are sent out within the agreed time frame.

Working as part of the team administering the complaints process using the relevant software, indexing incoming complaints, service requests & compliments. Quality checking responses and liaising with the relevant managers. Issuing reminders and ensuring responses are sent out in line with corporate deadlines.

Managing & maintaining calendars and assisting with forward planning diaries and meetings.

Prepare papers and meeting agendas, provide administrative support during meetings, and demonstrate excellent IT skills.

Responding to & assisting with enquiries and phone calls

Responsible for administration of financial activities including payments and ordering.

Requirements:

Proven experience in a previous role providing executive & PA support.

Strong ability to work to deadlines and manage own workload effectively.

Excellent planning, prioritisation, and organisational skills

Excellent diary management skills with ability to manage consistently changing meetings.

Qualification in Business Administration NVQ or similar.

Ability to learn quickly and undertake tasks efficiently and accurately working to tight deadlines.

Exceptional IT skills, including integrated e-mail and calendar packages. Preferable with knowledge of Google applications.

Excellent communication skills, both written and verbal

Demonstrated ability to provide excellent customer service.

Strong attention to detail and accuracy in all tasks

If you are a highly organised and proactive individual with a passion for providing high-quality administrative support, we encourage you to apply for this position.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: TBC

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: To Be Confirmed

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Customer Service Executive.

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!

How will you make an impact?

• Providing excellent service to our customers via telephone, chat, and email
• Engaging and building rapport quickly with our customers to enable understanding of each specific customer’s needs and wants
• Being passionate about being the face of the company, consistently delivering positive and friendly service throughout the whole customer journey
• Driving sales by providing good customer service and product knowledge
• Maintaining a high level of accuracy and attention to detail
• Maintaining departmental and personal Service Level Agreements and KPIs in line with company expectations

Please note this role is 40 hours per week.

You’ll fit right in if you have:

• Great people skills
• A confident and positive approach
• Experience working as part of a team in a call center environment

What’s in it for you?

Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:

• Base salary of £24,960 per annum
• Bonus of up to £700 per annum
• 40-60% discount across our range of products
• 33 days holiday (inclusive of bank holidays)
• Company pension scheme
• Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday - there’s something to suit everyone’s lifestyle.

But there's more, for a full list of what we offer at O&CC check out our website - Rewards And Benefits – Outdoor and Cycle Concepts (oandcc.com)

Applications from all genders and backgrounds are encouraged.

O&CC aims to be an inclusive employer, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.

This advert may close early if sufficient applications are received. Your application will be held in our recruitment database and processed in line with our privacy policy, visible on our website.