Total 30 Junior Executive level Customer Service job vacancies in Bolsover, Chesterfield, S44 6NN

Provide a professional clerical and reception service to the Therapies and Dietetic Outpatient Department (Suite 5) to ensure that patients, carers, staff and visitors receive a friendly, courteous and efficient service. To receive patients in a professional and friendly manner, check their documentation details on the Medway and/or EPR (SystmOne) and direct the patient to the appropriate clinic. Operate a VDU to access the Medway and/or EPR (SystmOne) systems ensuring that accurate patient computer records are maintained and arranging/changing/cancelling outpatient appointments in accordance with local policies and procedures. To ensure that general clerical duties associated with the administration of the outpatient reception service, such as typing, filing, photocopying, collection of patient notes etc are carried out in a timely manner and to a professional standard. Track patient medical notes at the request of a member of the Therapy service. Ensure that documents are produced to high standard, from digitally dictated material or hand written notes and prioritise workload to ensure that required deadlines are met. Answer enquiries, receive and rely messages, both in person, via e-mail and on the telephone, from patients or hospital staff, using a working knowledge of hospital procedures to maintain a professional front of house and clerical service. Maintain associated equipment and material including stock items using the departmental ordering system, ensuring that all items are delivered to their final destinations efficiently. Carry out general clerical duties including processing of referrals, scanning, filing, photocopying, sending and receiving faxes/e-mails and processing post. Ensure all information leaflets and educational materials used by Therapy Services are produced, updated and printed. Communicate effectively with GP practices, hospital staff, health and social services, other agencies and external contractors on behalf of Therapy staff. To be familiar with the Proud to Care and Leading the Chesterfield Way strategies and deliver the aims of these. You will be expected to work within the team to cover core hours in agreements with locally defined rotas. To undertake any additional duties deemed relevant to the post. To act in line with the Trusts CARE values. To maintain patient confidentiality at all times. To actively participate in the staff appraisal process. To be familiar with relevant Operational, Personnel, Health and Safety Policies and procedures, including Fire, COSHH, No Smoking and Alcohol.

SUITE 5 THERAPIES & DIETETIC ADMIN SERVICES

37.5 HOURS PER WEEK - MONDAY-FRIDAY

Monday = 7:45am-3:45pm

Tuesday = 7:45am-3:45pm

Wednesday = 9:00am-5:00pm

Thursday = 9:00am-5:00pm

Friday = 8:30am-4:30pm

Salary: £23,615 per annum - AfC Band 2

A permanent full time vacancy has arisen for a Patient and Administration Support Assistant to work as part of the Suite 5 Administration Team.

You will provide full clerical and reception support to the Suite 5 Department and undertake general clerical duties for the Nutrition and Dietetics, Occupational Therapy, Physiotherapy, Podiatry and Speech and Language Therapy Services within Suite 5.

You will possess or be working towards a typing/word processing/IT qualification (or equivalent) and be able to demonstrate knowledge and experience of general office practices. You must also have excellent communication skills, be able to prioritise your workload and work effectively on your own and as part of the admin team.

Experience within an office environment together with experience of dealing with members of the public and general telephone enquiries is essential.

Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other.

Provide a professional clerical and reception service to the Therapies and Dietetic Outpatient Department (Suite 5) to ensure that patients, carers, staff and visitors receive a friendly, courteous and efficient service.

To receive patients in a professional and friendly manner, check their documentation details on the Medway and/or EPR (SystmOne) and direct the patient to the appropriate clinic.

Operate a VDU to access the Medway and/or EPR (SystmOne) systems ensuring that accurate patient computer records are maintained and arranging/changing/cancelling outpatient appointments in accordance with local policies and procedures.

To ensure that general clerical duties associated with the administration of the outpatient reception service, such as typing, filing, photocopying, collection of patient notes etc are carried out in a timely manner and to a professional standard.

Track patient medical notes at the request of a member of the Therapy service.

Ensure that documents are produced to high standard, from digitally dictated material or hand written notes and prioritise workload to ensure that required deadlines are met.

Answer enquiries, receive and rely messages, both in person, via e-mail and on the telephone, from patients or hospital staff, using a working knowledge of hospital procedures to maintain a professional front of house and clerical service.

Maintain associated equipment and material including stock items using the departmental ordering system, ensuring that all items are delivered to their final destinations efficiently.

Carry out general clerical duties including processing of referrals, scanning, filing, photocopying, sending and receiving faxes/e-mails and processing post.

Ensure all information leaflets and educational materials used by Therapy Services are produced, updated and printed.

Communicate effectively with GP practices, hospital staff, health and social services, other agencies and external contractors on behalf of Therapy staff.

To be familiar with the Proud to Care and Leading the Chesterfield Way strategies and deliver the aims of these.

You will be expected to work within the team to cover core hours in agreements with locally defined rotas.

To undertake any additional duties deemed relevant to the post.

To act in line with the Trust’s CARE values.

To maintain patient confidentiality at all times.

To actively participate in the staff appraisal process.

To be familiar with relevant Operational, Personnel, Health and Safety Policies and procedures, including Fire, COSHH, No Smoking and Alcohol.




This advert closes on Saturday 30 Nov 2024

Proud member of the Disability Confident employer scheme

Location: Chesterfield

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

For full details of this exciting role please see the attached Job Description and Person Specification.

To act as an Admin Assistant/Receptionist within our CAMHS Team. Providing a comprehensive and courteous clerical service to CAMHS. To ensure a professional co-ordination and telephone/reception service and maintaining confidentiality at all times. The post holder will work as part of a team, providing support of the highest quality where there is a need for accuracy. Support to the CAMHS Service:1. Answering the telephone and other queries, taking messages accurately and promptly;2. Opening, dealing with and distributing post, and other internal communications in a timely manner;3. Taking patient referrals from the Choose and Book system and updating SystmOne with this information.4. Photocopying;5. Audio typing6. Accurate and timely recording of appointment outcomes7. Filing of reports and correspondence in patients case notes, in accordance with hospital procedures.Maintain patients case notes including updating and documenting any changes in patient details.8. Operating IT systems, including but not limited to, Medway, SystmOne and email as required.9. To action locally-defined administrative procedures specific to the Division or department to which they are assigned10. Undertake clerical duties associated with the discharge or transfer of patients from the Consultant, Doctor or Therapist care. To book follow up appointments and ensure the safe return of patient case notes are returned to the appropriate departments.11. Undertake ad hoc messenger duties as required.12. To demonstrate a flexible approach to the Department where there is a need for cross cover duties where appropriate.13. Be proactive in escalating any concerns of any kind to Line Management14. Any other duties within the Care Unit, which may be delegated from time to time by the Line Managers

Provide a professional clerical and reception service to the Therapies and Dietetic Outpatient Department (Suite 5) to ensure that patients, carers, staff and visitors receive a friendly, courteous and efficient service. To receive patients in a professional and friendly manner, check their documentation details on the Medway and/or EPR (SystmOne) and direct the patient to the appropriate clinic. Operate a VDU to access the Medway and/or EPR (SystmOne) systems ensuring that accurate patient computer records are maintained and arranging/changing/cancelling outpatient appointments in accordance with local policies and procedures. To ensure that general clerical duties associated with the administration of the outpatient reception service, such as typing, filing, photocopying, collection of patient notes etc are carried out in a timely manner and to a professional standard. Track patient medical notes at the request of a member of the Therapy service. Ensure that documents are produced to high standard, from digitally dictated material or hand written notes and prioritise workload to ensure that required deadlines are met. Answer enquiries, receive and rely messages, both in person, via e-mail and on the telephone, from patients or hospital staff, using a working knowledge of hospital procedures to maintain a professional front of house and clerical service. Maintain associated equipment and material including stock items using the departmental ordering system, ensuring that all items are delivered to their final destinations efficiently. Carry out general clerical duties including processing of referrals, scanning, filing, photocopying, sending and receiving faxes/e-mails and processing post. Ensure all information leaflets and educational materials used by Therapy Services are produced, updated and printed. Communicate effectively with GP practices, hospital staff, health and social services, other agencies and external contractors on behalf of Therapy staff. To be familiar with the Proud to Care and Leading the Chesterfield Way strategies and deliver the aims of these. You will be expected to work within the team to cover core hours in agreements with locally defined rotas. To undertake any additional duties deemed relevant to the post. To act in line with the Trusts CARE values. To maintain patient confidentiality at all times. To actively participate in the staff appraisal process. To be familiar with relevant Operational, Personnel, Health and Safety Policies and procedures, including Fire, COSHH, No Smoking and Alcohol.

Health care assistants play an important role, they work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed.

What skills and experience we're looking for

The pupils, staff and governors of St Mary’s Catholic Primary School are seeking to appoint suitably qualified and experienced learning support assistant to work with SEND pupils in Early Years. We are looking for caring, flexible and conscientious people who display a total commitment to the principles of inclusion. The role involves aspects of intimate personal care and working with pupils with challenging behaviour.

We are looking for people who have:

Excellent English and maths skills

A good understanding of inclusion and supporting pupils with a range of special educational needs

An understanding of how children learn in Early Years

Patience, resilience and a positive outlook

Good organisation and communication skills enabling them to work effectively as part of a team

The ability to work flexibly and adapt to changes

The ability to engage with parents and develop positive relationships with pupils and staff

A commitment to the school’s Catholic ethos (you do not need to be Catholic yourself)

What the school offers its staff

Why work for us?

Our school is a very happy, supportive and exciting place to work. We can offer you:

An enthusiastic, supportive and forward thinking team

Excellent training and development opportunities

Friendly, motivated, committed staff who work with you as part of a team

Supportive governors who are committed to our journey to excellence

The chance to work with parents who are very supportive of our school values and ethos

Happy, engaged and well-motivated children

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the Keeping Children Safe in Education guidance. Offers of employment may be subject to the following checks (where relevant): Childcare Disqualification Disclosure and Barring Service (DBS) Medical Online checks Prohibition from teaching Right to work Satisfactory references Suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

UNLOCK YOUR BEST WORK LIFE + make a difference for every patient If you are an experienced Healthcare Assistant with a strong understanding of how a Theatre operates then we have just the role for you. We are looking for a Theatre Healthcare Assistant to join our busy Theatre team in our Barlborough Hospital. Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. Its a chance to be part of an agile and innovative healthcare company thats determined to help our partners introduce new ideas and new ways of working, and its an opportunity to pursue a rewarding career as a key member of a caring team. If you have any questions, contact Dale.Leer@practiceplusgroup.com or call 07971030100 Applicant must have the right to work in the UK

UNLOCK YOUR BEST WORK LIFE + make a difference for every patient Are you a strong, detailed, organised and experienced Care Assistant who can work well on their own and as a part of a team? Are you able to thrive in a fast paced and challenging environment, can you work well under pressure and do you have a keen eye for detail? Are you keen to join an organisation where your work will make a difference to the lives of patients and will leave you feeling more fulfilled? If you have answered yes to any of the above then we could have just the role for you. We are currently looking for an Healthcare Assistant to join our stores team at our Barlborough Hospital. This role is is 37.5 hours a week spread over 3-4 days. We work 12.5hrs per shift between 07.30hrs - 20.00hrs What you can expect in return An extensive range of wellbeing and lifestyle benefits Flexible shifts that enable you to work around other commitments The support you need to grow in your role and continue your professional development Increased days of annual leave with years of service For a Virtual tour of the hospital, please watch the video below

mmediate starts, ongoing work, weekly pay.

Opportunities available for Healthcare Assistants and Support Workers to work in Care Homes and Supporting Living Units in the Bolsover and Chesterfield areas.

As will all aspects of Care, you will be expected to attend to general housekeeping duties and personal care. You will also be required to complete paperwork accurately and in detail.

As an agency worker, whether you are looking for full-time or part-time work, we have opportunities to cater for your needs.



To apply for this position, you must have a minimum of 3 months experience in a Care environment.

Alongside this you must hold the following:-

- A DBS dated within the last 12 months*
- All relevant mandatory training up-to-date and ideally certificates to show for this*

*If you do not hold a valid DBS or relevant training, we can help you gain these as we can apply for a DBS on your behalf and offer training at a highly subsidised rate - and you keep the certificates!

Please note that WE DO NOT offer visa sponsorships


This is an ongoing opportunity

Monday to Friday 0700-1415

Rate of pay is £11.44 per hour rising to £12.29 per hour after 12 weeks

Job description : Support the registered nurse in implementation of an agreed plan of care with the patient and in accordance with instructions and training received. Contribute to the legality and accuracy of the patients care plan/ and or other reports and the effectiveness of the established communication /reporting system over the full 24hrs, Provide support and assistance to registered staff. All team members are responsible for behaving in a manner that does not put themselves, patients, visitors and other team members in danger or at risk in the clinical environment ,To assist in the maintenance of home cleanliness and tidiness and adhere to infection control policy and procedures at all times , To assist the patient to ensure they have the opportunity to meet their individual dietary requirements. Ensuring all patients receive their chosen and correct meals ,To assist and support registered nurses and clerical staff in administrative duties as required , To escort stable patients to and from all home to departments within the hospital

Role

This is an exciting opportunity for a doctor interested in expanding their skills, experience and interests in Geriatric medicine to play a key role in delivery of high-quality care to frail older people in North Derbyshire. It would suit someone who has a particular interest in this specialty, or who wishes to acquire valuable transferable skills.

As a core member of the multidisciplinary team, the successful applicant will be based primarily on Durrant Ward, with the potential for rotational shifts in the Frailty SDEC area. Responsibility for supporting patients admitted to Durrant ward with a range of Frailty related conditions as part of the ward medical team, using the evidence-based framework of Comprehensive Geriatric Assessment to formulate diagnoses and manage the identified problems.

You will become confident and proficient at understanding, identifying and managing frailty and the frailty syndromes, and understand why this is so important in a patient group vulnerable to hospital acquired harms.

Strong communication skills will enable you to take a vital role in communicating with patients and carers, MDT members, liaise with other specialties/teams, Primary Care teams and other agencies.

For further information please see the attached job description and person specification which gives a comprehensive overview of the main duties required for this role

Our staff enjoy a range of benefits including on-site parking, local discounts, on-site Café and Amazon lockers. There is a cycle-to-work scheme along with electric vehicle charging points. A newly opened a hub, dedicated to the health and wellbeing of our staff, which include rooms for mindfulness, gym and shower facilities and different programmes to keep you active.

Chesterfield is a thriving market town surrounded by attractive countryside, contemporary leisure facilities and extensive retail outlets. The town has excellent road and rail links, and easy access to airports.

Derbyshire is home to the Peak District National Park and is an area of outstanding beauty. Numerous stately homes are within easy travelling distance. The Yorkshire Dales, North Yorkshire Moors, a number of coastal resorts and many historic cities are also close enough for day trips.

Housing in the Chesterfield area is competitively priced and offers a wide range of choice, including urban and rural locations. There are several high-performing state schools in the town, as well as a number of excellent private schools across the wider region.

In addition to local shops and complexes, the Meadowhall Shopping Centre is within easy travelling distance and is one of the largest and most up to date in Europe, attracting some 30 million visitors each year.

The city of Sheffield is only 9 miles away and hosts two universities, one with a medical and dental school.

For further information please see the attached job description and person specification which gives a comprehensive overview of the main duties required for this role


This advert closes on Friday 20 Sep 2024

Proud member of the Disability Confident employer scheme

For further information please see the attached job description and person specification which gives a comprehensive overview of the main duties required for this role

Do you have a passion for improving the lives of older adults with organic mental illness?

Are you interested in developing a career in this field?

If so, this amazing opportunity on Snowdrop Ward (Walton Hospital) is for you!

Our team focuses on assessment and treatment of older adults with an organic mental illness and associated complex health presentations. If you enjoy a challenge, like working within a team and want to make a difference to the lives of older people with organic mental illness then this is the team for you!!

As a Health Care Assistant you will be:

Supporting individuals with all aspects of their daily living needs
• Assisting in the delivery of support to individuals who may present with behaviour that challenges
• Maintaining a healthy and safe environment for individuals, alongside current organisational policies and procedures
• Providing person centred care to enable individuals to make choices and live as independently as possible
• Required to work on a shift basis over a 24-hour period, including weekends and bank holidays. Flexible working will be considered

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres; as well as in clinics, GP practices, schools, care homes, and increasing in peoples own homes and via virtual consultations

As well as the usual NHS benefits available to our staff, here are just a few more:
• Option to buy up to 10 days additional annual leave
• Free parking at all of our sites
• Local attraction discounts
• Staff health & wellbeing programmes supported by our award winning wellbeing team
• Lease car scheme

PLEASE NOTE: To view the Job Description and Person Specification, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
• To support registered nurses in the implementation of a high standard of patient care promoting patient wellbeing ensuring a ‘Person Centred Approach.
• Report any concerns or problems to supervising nurse, particularly relating to individual patient safety
• Ensure patients confidentiality is maintained at all times and be aware of the need for safe, plus secure storage of records.
• Participate as a member of the nursing team in delivery and monitoring of individual care/treatment plans and report changes to the qualified nurse as appropriate
• Carry out assigned tasks to meet the direct care needs of each patient. Report any concerns or abnormal changes in patients’ physical or mental well-being to a registered nurse.
• Be aware of and follow general care routine within area, with particular reference to patients who present a high risk.
• Assist patients in meeting health, social, leisure and spiritual needs
• Ensure that all patients are afforded due respect, dignity and privacy




This advert closes on Monday 23 Sep 2024