Total 499 Others level Customer Service job vacancies in Sheffield, S35 2PW

Overview

We are seeking a compassionate and dedicated Support Workers to join our team. In this role, you will provide essential support to clients in their homes or into the community. Your primary responsibility will be to assist individuals with daily living activities, ensuring their comfort and well-being. The ideal candidate will possess strong communication skills and a genuine desire to make a positive impact on the lives of those in their care.

Responsibilities

Support individuals safely access the community
Encourage people to participate in activities they enjoy
Help with bathing, dressing, toileting, and feeding
Teach how to budget, shop, and use public transportation
Help with health care needs, such as taking medication and attending appointments
Help people meet friends and stay in touch with loved ones
Encourage people to participate in activities they enjoy
Help people who have communication difficulties
Keep accurate and up-to-date records
Adhere to health and safety regulations while maintaining a clean and safe environment.

Requirements

Previous experience in support work, home care or a care home setting is preferred but not essential.
Strong communication skills in English, both verbal and written.
Ability to drive is advantageous.
Familiarity with IT systems for maintaining care plans and documentation is beneficial.
A caring attitude with a commitment to providing high-quality client support.
Ability to work independently as well as part of a team in a fast-paced environment.
Flexibility to adapt to changing client needs and schedules.
If you are passionate about providing exceptional care/support and making a difference in people's lives, we encourage you to apply for the Support Worker position today!

Communication and Team Working 1. To undertake allocated tasks within the plan of care as identified by the nurse in charge and in accordance with Betsi Cadwalder Policy and Procedures. 2. Exchanges factual information with patients using reassurance, tact, empathy and to overcome communication barriers. 3. To ensure the comfort and consideration of the patient and his/her family or friends and to relate with kindness and empathy. 4. To participate and co-operate with the nursing team and other disciplines to contribute to the effectiveness of the multidisciplinary t team as a whole. 5. Improve quality of service by generating and sharing good practices and discuss possible ways of improvement with the team. 6. Assist theatre receptionist with the control of visitors to the theatre and to provide cover for theatre receptionist when absent including general clerical duties. Patient Care 7. Receive patients from the ward nurse/pilot nurse into reception and demonstrate a clear understanding of the information received. 8. Ensure patients documentation supports safeguards and immediately bringing any discrepancies or concerns to the attention of the practitioner in charge of the relevant theatre. 9. Ensure patients safety at all times during their stay in reception. Ensure that all information is passed over to and understood by the receiving practitioner. 10. To accurately input information onto the computerised Theatre Information Systems. 11. Communicate basic information to patients and carers with reassurance, tact and sensitivity. 12. Undertake general observation of patients when required e.g. blood pressure and blood glucose measurements. 13. To report to the Registered Practitioner and/or Clinical Team any changes in condition or behaviour of the patients. 14. To display sensitivity to the individual needs of the patient whilst preserving dignity and respecting confidentiality. 15. To work closely with the Nursing Team and other disciplines to ensure that optimum patient care is provided, referring as appropriate to other team members. 16. Control the reception environment, ensuring that it is suitable for receiving and holding patients e.g. keeping noise level to a minimum. 17. Manage the operating list file with the theatre receptionist so that all lists are current and accurate and all relevant areas have received copies. 18. To undertake tasks assigned by the Registered Practitioner, informing him/her if delegated tasks are beyond the post holders level of competence. Resource and Change Management 19. Ensure adequate supply of stationary by ordering supplies on a weekly basis and linen on a daily basis. 20. General observation within the reception area regarding stock control, general tidiness and cleanliness. 21. To improve quality by generating and sharing good practises, and to discuss possible improvements with the team. 22. Report all incidents/accidents promptly and adhere to Health Board Policy. Education and Development 23. To undertake the mandatory training schedule within designated time scale and have an understanding of Heath & Safety issues. To participate in departmental meetings and study days. To have achieved NVQ level 3 in Health Care or relevant equivalent experience or willing to work towards NVQ Level 3 within 12 months in post. Be willing to support their own professional development and assist those less experienced. Participate in annual PDR in order to promote professional development. Clinical Governance 27 Take a proactive role in the management of risk i.e. risk assessments, reporting incidents , near misses and hazards 28 Assuming all reasonable precautions for a safe and secure environment for self and others in accordance with Health and Safety legislation reporting any areas of concerns to the line manager 29 Ensure compliance with policies, procedures and clinical guidelines for self and others 30 Assist in the monitoring of standards and quality of nursing care 31 Promote peoples equality, diversity and rights. Professional accountability 32 Limiting ones actions to those which you feel competent to undertake 33 Be a patient advocate at all times 34 Act in accordance with the agreed duty of care expected from HCSW 35 Adhere to Trust policies and Procedures 36 Involve self with clinical audits. This job description is not inflexible. The duties of the post holder may be reviewed from time to time, and the employee may be called upon to work in other locations within the Health Board.

Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Are you driven by the passion to make a genuine difference in people’s lives? Do you thrive in the tranquility of the night, providing essential care and support to those who need it most? If so, we have the perfect opportunity for you to shine.

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield, regardless of the hour. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honouring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Night Care Support Worker you will work 12 hour shifts and play a vital role in providing comfort, reassurance, and assistance to individuals during the nocturnal hours. You will have the opportunity to not only provide essential personal care, but to monitor residents and support the evening and morning routines for our residents.

We understand the unique challenges and rewards that come with working night shifts, which is why we offer:

Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We're looking for dedicated individuals who thrive in the nighttime and are committed to delivering high-quality care with compassion and empathy. Can you provide comfort and support to those in need, even when the world sleeps? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honoring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Flexi Care Support Worker, you will be working 12 hour shifts, mostly taking on our day shifts where you will have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. You will also have the flexibility to undertake occasional night shifts, providing comfort, reassurance and assistance to our residents during the nocturnal hours.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

An exciting opportunity has arisen within Lindström UK

We are looking to recruit an On-Site Service Operative; based at one of our customer sites.
This is a full time role covering a customer sites in Sheffield and surrounding areas

The purpose of the role is to enhance the service provided by Lindström to its customers, taking on an active role in the service delivery.

Your key responsibilities in this role will be providing an on-site service to customers, enhancing and adding value, working with the Laundry Operation and Delivery Services, liaising with the Customer, and Customer Services, for the provision of service, problem solving and continuous improvement.
Once the driver has delivered, loading clean garments in the correct lockers whilst also bagging up the soiled garments ready for collection by the driver.
Monitoring garment levels, Answering day to day enquiries
Administration and liaising with the OSS Coordinator, Account Manager and Customer Services. Dealing with any customer staff queries or issues

There will be a requirement to travel between customer sites.
Full training, uniform and equipment will be provided
.
Who are we looking for?
The right candidate will be a Lindström employee, based out of a customer site, be reliable, punctual and self – motivated, be polite and well organised with the ability to use own initiative
Have a good level of spoken and written English and have a Full UK/EU driving licence
The ability to establish trust with customers, to recognise the customer requirements before the customer does.
The candidate must also have Microsoft skills to work with data and can handle customer complaints turning them into successful business opportunities. Which requires resilience, determination to give the best service and excellent communication skills to work with all personality types.

Why Lindström?
We will offer you a competitive rate of pay, benefits and a healthcare cash plan.
We are a family-owned textile rental service company with over 176 years of experience in the industry.
Through dedication, we provide the best textile service solution you can imagine. Our purpose sums this up nicely:-
We care for our people, and our planet by inspiring people to shine, and businesses to grow in a sustainable way.
Take a look at our website - https://lindstromgroup.com/uk/about-lindstrom/

Interested?
Please send a CV and application by email to amber.poole@lindstromgroup.com

If you know someone who may be interested, please share and contact Amber Poole.

Closing date for applications:
Friday 15th November 2024

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honouring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Flexi Care Support Worker, you will be working 12 hour shifts, mostly taking on our day shifts where you will have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. You will also have the flexibility to undertake occasional night shifts, providing comfort, reassurance and assistance to our residents during the nocturnal hours.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honoring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Flexi Care Support Worker, you will be working 12 hour shifts, mostly taking on our day shifts where you will have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. You will also have the flexibility to undertake occasional night shifts, providing comfort, reassurance and assistance to our residents during the nocturnal hours.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Are you driven by the passion to make a genuine difference in people’s lives? Do you thrive in the tranquility of the night, providing essential care and support to those who need it most? If so, we have the perfect opportunity for you to shine.

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield, regardless of the hour. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honouring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Night Care Support Worker you will work 12 hour shifts and play a vital role in providing comfort, reassurance, and assistance to individuals during the nocturnal hours. You will have the opportunity to not only provide essential personal care, but to monitor residents and support the evening and morning routines for our residents.

We understand the unique challenges and rewards that come with working night shifts, which is why we offer:

Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We're looking for dedicated individuals who thrive in the nighttime and are committed to delivering high-quality care with compassion and empathy. Can you provide comfort and support to those in need, even when the world sleeps? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honouring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a member of our team, you will work 12 hour shifts and have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. Together we will create meaningful experiences and foster a sense of belonging for those we support.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Job Title: - Care Support Worker Trust: - Sheffield Teaching Hospitals NHS Foundation Trust Location: -Northern General Hospital Pay Rates:Day - £12.45 Sat/Nights - £16.80 Sun/Bank - £21.03 Shift Patterns: 7:30am to 3:30pm, 7:30am to 12:30pm, 9am to 5pm, 12:30pm to 8:30pm, 3:30pm to 8:30pm, 8pm to 8am ( Part time , Full Time) About the Trust - Sheffield Teaching Hospitals NHS Foundation Trust, rated Good in their most recent CQC report, provides a full range of hospital and community services for people in Sheffield and the surrounding areas. As one of the UKs busiest and most successful NHS foundation Trusts, the Trust provides a number of specialist medical and surgical services, including cancer treatment, spinal injuries, neurology, cardiology and stereotactic radiosurgery. Excellent transport links mean the Trust is commutable from numerous locations including Leeds, Huddersfield, Rotherham, Barnsley, Chesterfield and Doncaster. Why might this job interest you? Being a Care Support Worker in the NHS is a versatile and impactful role that spans across various healthcare settings, from hospitals to community clinics. It involves providing comprehensive care to patients of all ages and backgrounds, addressing both acute medical needs and long-term health management. The flexibility in scheduling allows general nurses to balance their professional responsibilities with personal commitments, ensuring they can deliver compassionate and effective care while maintaining a healthy work-life balance. What you can add: Monitoring patients' conditions by taking temperatures, pulse, respirations and weight Assisting in the delivery of patient care as directed by the Registered Nurse Ensuring that the patient is the prime focus when making decisions about their care and well being Assisting patients with compassion when undertaking normal activities of daily living whilst ensuring that privacy, dignity, and human rights are respected The role will involve, but not be limited to you performing the above. What you'll need: Minimum of 6 months Acute HCSW UK (Private, NHS or Armed Forces) hospital/hospice experience within the last 2 years *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help- access our support line any time. Working options to suit your lifestylebeing on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunitiesvia the Trust and NHSPs own academy. Explore different wards,keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

CareTech is a person-centred Care Company, which provides quality of care to adults nationwide.

Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.

We refer to this as Extraordinary Days, Every Day

*£500 Recommend a Friend Bonus

Key Skills

Experience in a Caring environment preferred, but not essential
Able to work days, evenings, weekends and Bank Holidays
Good communication skills, allowing you to engage & interact with our Service Users
Ability to keep calm under pressure
Confidence to work alone and also be part of a team (family)
Passionate about making a positive difference to someone else’s life
Good written skills

Company Values

Friendly, passionate and caring nature
Positive, pleasant and approachable
Empowering others to develop and live fulfilling lives
Person Centred, allowing our Service Users to explore & utilise their own strengths
Innovative, by using or showing new methods and ideas

Rewards & Benefits

*£500 Recommend A Friend Bonus
*Blue Light Card
Up to 28 Days Holiday
Full induction programme to Care Certificate Standards
Dedicated learning & development programmes
We provide free training to achieve qualification in Social Care
Access to a wide range of free online courses for all staff on a variety of topics for self-development of your career
Free DBS Check
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Career progression within the company
CareTech Foundation – Opportunity to apply for family and friend’s grants

What we do!

We are a well-established, nationwide healthcare provider. Our homes are Specialist Mental Health Services and established, offering adults person-centred care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational and social activities.

We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person-centred approach. Our Support Workers measure outcomes specifically to an individual’s needs and evidence using our person-centred outcome-measuring tool.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

If you have not heard from us within 14 days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

*T&C’s paid following the successful completion of a 6-month probation period

Sheffield - Support Worker [SYS-13414]

Company: Service Care Solutions
Trust: Tees, Esk & Wear NHS Foundation Trust
Location: Valley Gardens Resource Centre, Harrogate, HG1

Position: Community Psychiatric Nurse
Specialisation: Rippon CMHT

Shift Pattern: Monday - Friday | 9am - 5pm
Pay Rate: £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Conduct thorough assessments of patients' mental health, including evaluating symptoms, risk factors, and personal history.
• Create and manage personalized treatment plans that outline specific goals, interventions, and progress-tracking for each patient.
• Teach coping strategies and life skills to improve emotional resilience and overall mental well-being.
• Coordinate care with other healthcare professionals, such as psychiatrists, social workers, occupational therapists, and support staff.

Qualifications and Requirements:

• Fully enhanced, valid DBS
• Community experience
• Mental Health Nursing degree

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Organisational Values As an employee of Primary Care Sheffield, you will be committed to PCS organisational values: Openness: ensuring transparency sharing knowledge and welcoming feedback Person Centred: Being empathic and understanding of the individual Innovative: Embracing change and inquisitive of new solutions Ambitious: Working towards the best for Sheffield and its people Empowering: Actively engaging staff, our population and partner organisations in improving the health and wellbeing of Sheffield people. About Us Primary Care Sheffield (PCS) is a GP-led organisation. Our shareholders are 75 GP practices in Sheffield covering around 600,000 patients. As well as providing a unified voice for general practice in the city, we play an active role both within our Accountable Care Partnership (ACP) and the wider South Yorkshire and Bassetlaw Integrated Care System (ICS). You will play a key role in ensuring we embed high standards of patient care and the services we provide are of high quality. Were ambitious for our shareholders and so we continue to work hard, both with providers and commissioners, to find new ways of maximising positive patient outcomes and experiences. Main Duties and Responsibilities The Practice Support Manager will be responsible for the delivery of an innovative, professional, high quality and efficient service to the PCS Group General Practice. The post holder will work collaboratively with the Operations Manager and the Head of Service to continually seek ways to improve processes, efficiency and to promote agile ways of working. To provide management support to the Practice Team and Operational Managers, to ensure people are supported to perform their roles positively contributing to team performance. To provide line management support and mentorship of staff working within the PCS Group Practice and services. To be a key member of the management team working alongside managerial and clinical leads to ensure consistent high standards of service are delivered. To ensure that the administrative functioning of the service provided to staff, service users and key stakeholders is maintained to a high standard. You will work with the management team to support the governance of the service including producing information for performance management purposes and the on-going monitoring and delivery of key performance areas. You will be responsible for ensuring the daily operations of the practice are undertaken including clinical rotas, pay roll submissions including the management of holidays and absences and ensuring adequate cover arrangements are in place. This post involves significant organisational tasks, effective team working and a high level of communication skills. Principal Duties To support the Management Team in the daily operational management of the PCS Group Practice. Responsible for the co-ordination of reception rotas across all the practice ensuring an adequate level of cover is maintained. Will be responsible for working front-line as and when required. Supervision/line management of administrative staff, retaining appropriate documentation in the HR records. This will include all aspects of HR processes including addressing minor disciplinary/performance issues and undertake any investigations as necessary. Ensure safe and robust IT systems are in place and support the service in the development of IT, information and the Clinical System, including responsibility for key pieces of admin work relating to performance. Attend key meetings representing and advocating on behalf of the administrative staff. Provide leadership to the team ensuring we build and maintain a competent and highly-motivated workforce. Devise and implement effective internal comms to support staff, service providers and subcontractors to help you. To support the recruitment, induction, training and supervision of new administrative staff. To produce Job descriptions, person specifications for administrative staff in consultation with the Head of Service. To ensure written procedures for administrative aspects of the service are regularly updated. Implement systems for improving quality of customer service including direct supervision to handle complaints. To contribute to developing a positive working environment and welcoming service with other team members and those visiting the practice services To work within and adhere to human resources policies and procedures. To ensure accurate records are kept of all clinical staff absences including clinical sickness/annual leave/training etc and to ensure cover is provided during absences to maintain an efficient and effective service to patients. Organise, co-ordinate & participate in meetings, PLI events, workshops, training events and service planning discussions as necessary. Oversee administration staff for the ordering of office and clinical equipment and their maintenance. To contribute to the financial sustainability of the practice by maximising income streams such as QOF. Working alongside the Clinical Lead monitor the practice achievement within year, review and mobilise staff to achieving full QOF funding. To oversee the ordering of vaccines and stock, booking clinicians for clinics, inviting patients, read coding and reception reporting for annual Flu Clinics and other vaccination programmes which may be nationally directed. Encourage patient participation with the practice, being proactive by sending Friends and Family Questionnaires and actively engage in Patient Participation Group. Maintain and create as required, clinical rotas and ensure clinical staffing is upheld to specified levels. Escalating to the Operations Manager should there be a difficulty in maintaining service. To oversee and ensure daily prescriptions, nomads and repeat dispensing processing are being followed. Developing protocols and ensuring robust policies and procedures are in place which fit with PCS policies and procedures Provide training and development opportunities for practice staff. Clinical System administrator responsible for the induction and set up of new users, system maintenance and back-up procedures. To take the lead in relation to specific development projects and to ensure effective and robust project management Establish and maintain effective communication networks within and across PCS services Production of documents and reports for management purposes including analysis of data To project manage as and when required. Support to respond in a timely and appropriate manner to verbal and written complaints about the service in line with PCS Policy. Record using appropriate methods ensuring that PCS complaints procedure is implemented efficiently and sensitively. Ensures a high standard of confidentiality and respect in all office communications whether face-to-face, over the phone or by email To work flexibly and with initiative to meet the needs of the department. Works within professional directorate and service guidelines, ensuring provision of efficient management/administrative service and office systems for all aspects of the service. Respond appropriately to grumbles and refer any unresolved issues to senior management where necessary, recording using appropriate methods. General The post holder will: Responsible for continuing personal development in line with PCS policies To partake in an annual PDR with line manager To undertake any other duties as may reasonably be delegated to the grade and function of the post

Residential Support Worker for Children and Young People - Sheffield (Driver Required)

About the Company: We are seeking dedicated and compassionate Support Worker to join our team. If you're passionate about making a positive impact on the lives of Children and Young People, we encourage you to apply.

This role will require an experience working with children and young people in a residential setting, driving is desirable.

We're looking for applicants who are looking for temporary work, full-time or part time.

Role Overview:

• Provide high-quality care and support to individuals with various needs, including behavioural support, mental health, non-verbal communication, and learning difficulties.
• Support clients in daily activities, including meal preparation, medication management, and household chores.
• Develop and maintain positive relationships with service users, families, and other professionals.
• Maintain accurate and confidential records of care provided.

Requirements:

• Previous experience in a similar role is essential.
• Excellent communication and interpersonal skills.
• Empathy, patience, and a compassionate nature.
• First Aid Certificate
• Ability to work independently and as part of a team.
• Basic IT skills (touchscreen devices, computers).
• Valid driver's license and access to a reliable vehicle.
• Up-to-date medication, moving, and manual handling training.
• Enhanced Adult and Child workforce DBS (update service).

How to Apply: Please submit your CV outlining relevant experience. For more information, contact Alan.