Total 989 Others level Customer Service job vacancies in Knowsley, Liverpool, Merseyside

An exciting opportunity has arisen at Baird House Hub, Liverpool, for a highly motivated and enthusiastic full time Support Medical Secretary to join our Administrative Team supporting the Community Mental Health Teams.

The post holder is expected to work closely with the services to type clinical correspondence in a timely manner to achieve KPIs.

The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information.

The post holder should have a good working knowledge of medical terminology and a willingness to expand on that knowledge to provide
support to different specialities.

You will be able to demonstrate flexibility and use your own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient manner.

The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.

Successful applicants will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.

The successful candidate will have excellent interpersonal skills and a friendly telephone manner.

There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

To promote effective liaison with other services, e.g. wards, community hubs and externally e.g. GP’ practices, other hospitals, police with regard to clinical correspondence.

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

Responsible for providing accurate, up to date, non clinical advice relating to queries into the unit.

Liaise with clinical and non clinical staff to resolve any issues that may arise, to the mutual benefit off all concerned.

Attend and contribute to departmental/team meetings.

To exercise judgement and apply own skills and knowledge ensuring all transcriptions produced are of an excellent standard.

Transcribing of clinical correspondence when required and within locally agreed timescales.

Work flexibly to ensure the needs of the service are met at all times.

Exercise judgement and initiative in order to manage the workload effectively and efficiently, taking appropriate action to resolve any issues, liaising with appropriate personnel and seeking guidance from the Line Manager when required.

Ensure that all clinical correspondence is transcribed within the required timescales altering line manager if there are any foreseeable delays.

Support the day to day organisation of the clinical teams by liaising with the Transcription Leaders in co-ordinating meetings, ensuring appropriate documentation available for meetings/lecturers, preparation of documents/presentations, attending meetings to take minutes and tying of agendas/minutes.

Ensure that the workloads are reviewed on a regular basis and that any urgent transcription is given priority – in conjunction with the needs of the service and line manager.

Adapt a flexible attitude to meet the needs of the service, taking into consideration each area’s unique specialty and subsequent requirements of such specialties.

Where appropriate ordering and receipt of general office stationary and equipment.

Mentoring new members of staff including temporary staff as and when required.

General office duties including dealing with incoming and outgoing correspondence, filing, photocopying etc.

When required, provide appropriate clinical information following requests from the Patient Information Systems in use.

To use initiative, working autonomously within the remit of the role.

Having overall view of the daily workload within the service, prioritising tasks where appropriate and ensuring excellent communication skills at all times.

Work in collaboration with the team to identify changes to working practices.

To adhere to the trusts’ rights based approach taking into account service user choice.

To take responsibility for ensuring your own personal safety and that of the service user when using equipment

To take reasonable care for the health and safety of yourself and any others that may be affected by own acts and omissions at work

To ensure that you are familiar with the terms and conditions of your post.

To participate in service development activities, as required.

To maintain the dignity of service users at all times whilst dealing with aspects of personal care

To seek appropriate advice and support from the qualified practitioner during occasions when service users or their carers become agitated or distressed

To maintain service user confidentiality at all times both on and off duty.

To maintain appropriate professional boundaries with service users at all times both on and off duty

To ensure that work is conducted in accordance with the Trusts’ Equality and Diversity Strategy.

In exceptional circumstances to co-operate with reasonable requests from more senior staff to vary your area of work to meet unplanned service need.


This advert closes on Sunday 10 Nov 2024

About The Role

Job Purpose

To lead and direct a team in developing and delivering person centred service.
Manage resources to successfully deliver service user and contract outcomes.
To develop staff skills and knowledge in delivering high quality services that are designed and delivered to meet the needs of individuals.
To apply the tools of person-centred planning, review, and team development.
Embed a quality assurance framework at a service level.


Living our Values

To ensure that staff develop positive relationships with service users, and they actively support individual outcomes.
Work with the team to deliver what is important to the people they support and what they want for the future.
To keep the people supported and those important to them central in the planning and review of their service.
Demonstrating the principles of person-centred practices.
Acting as a positive role model and coach to the team.


Principal Accountabilities

To follow the principles of person-centred approaches in all areas of operation.
To be responsible for assessment, planning, monitoring, and reviewing of individual support.
To ensure appropriate information is captured, reported, and analysed.
To lead and manage staff to ensure that the highest levels of performance and standards are achieved and maintained at all times.
To ensure that staff skills, gifts, qualities and strengths are put to best use.
To manage the recruitment of staff
To co-ordinate and deploy staff resources efficiently and effectively.
To develop and maintain a customer focussed ethos at all times and to ensure excellent working relationships with other professionals.
To ensure all staff receive appropriate levels of support through on-the-job coaching, regular supervisions and appraisals.
To ensure staff training and development needs are identified and met.
To organise and facilitate positive and productive team meetings.
To promote and nurture good practice.
To ensure practice in line with company policy, procedure and legislation.
To ensure the service delivery meets the required quality standards.
To promote community connections.
To ensure that all internal and external reportable events are appropriately managed and resolved.
To evidence quality service delivery.
To assist the Area Manager in effect resource management.


Responsibilities common to all managers

Demonstrate good judgment and sound decision making by reflecting an appropriate situational awareness, understanding of context and making informed choice when reaching decisions.
Lead and promote initiatives that support our organisational aim to be socially and environmentally responsible.
Lead and support initiatives/projects that promote the use of technology.
Establish, maintain, and develop professional working relationships with colleagues and external partners.
Contribute generally to the development of quality services.
Uphold the values, mission and vision of AFG at all times.
Adhere to AFG policies and procedures and to operate within the law at all times.
Demonstrate continuous professional development, encouraging others to do the same and to operate within the AFG performance management framework.
Work effectively with others to ensure the best outcome for the people supported.
Comply with Equality and Diversity policy.
Comply with Code of Conduct.
Work flexibly in accordance with organisational need.
Travel within the operational and business area of AFG.
Hold team meetings and disseminate corporate messages, feeding back issues and recognising staff achievement.
Comply with AFG recruitment and selection policy and process.
Act with integrity and transparency at all times.
Qualification & Training

NVQ3 qualification in management or care (or equivalent) or a willingness and ability to complete such a qualification within a set time period.
Training in Person centred practices (planning, review, team development).
About Us
We’re Alternative Futures Group, a health and social care charity providing specialist support for people with a learning disability or mental health condition.

We’re proud to have been positively changing lives and enabling people to achieve amazing outcomes for over 30 years.

We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome-focused plans to achieve their aspirations.

As a ‘values based’ employer, the people that work for us genuinely care about the people they support, and we are seeking likeminded people to join our team. If you are passionate about working in Health and Social Care and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.

At AFG we also recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you!

In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.

Proud member of the Disability Confident employer scheme

To promote effective liaison with other services, e.g. wards, community hubs and externally e.g. GP practices, other hospitals, police with regard to clinical correspondence. Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner. Responsible for providing accurate, up to date, non clinical advice relating to queries into the unit. Liaise with clinical and non clinical staff to resolve any issues that may arise, to the mutual benefit off all concerned. Attend and contribute to departmental/team meetings. To exercise judgement and apply own skills and knowledge ensuring all transcriptions produced are of an excellent standard. Transcribing of clinical correspondence when required and within locally agreed timescales. Work flexibly to ensure the needs of the service are met at all times. Exercise judgement and initiative in order to manage the workload effectively and efficiently, taking appropriate action to resolve any issues, liaising with appropriate personnel and seeking guidance from the Line Manager when required. Ensure that all clinical correspondence is transcribed within the required timescales altering line manager if there are any foreseeable delays. Support the day to day organisation of the clinical teams by liaising with the Transcription Leaders in co-ordinating meetings, ensuring appropriate documentation available for meetings/lecturers, preparation of documents/presentations, attending meetings to take minutes and tying of agendas/minutes. Ensure that the workloads are reviewed on a regular basis and that any urgent transcription is given priority in conjunction with the needs of the service and line manager. Adapt a flexible attitude to meet the needs of the service, taking into consideration each areas unique specialty and subsequent requirements of such specialties. Where appropriate ordering and receipt of general office stationary and equipment. Mentoring new members of staff including temporary staff as and when required. General office duties including dealing with incoming and outgoing correspondence, filing, photocopying etc. When required, provide appropriate clinical information following requests from the Patient Information Systems in use. To use initiative, working autonomously within the remit of the role. Having overall view of the daily workload within the service, prioritising tasks where appropriate and ensuring excellent communication skills at all times. Work in collaboration with the team to identify changes to working practices. To adhere to the trusts rights based approach taking into account service user choice. To take responsibility for ensuring your own personal safety and that of the service user when using equipment To take reasonable care for the health and safety of yourself and any others that may be affected by own acts and omissions at work To ensure that you are familiar with the terms and conditions of your post. To participate in service development activities, as required. To maintain the dignity of service users at all times whilst dealing with aspects of personal care To seek appropriate advice and support from the qualified practitioner during occasions when service users or their carers become agitated or distressed To maintain service user confidentiality at all times both on and off duty. To maintain appropriate professional boundaries with service users at all times both on and off duty To ensure that work is conducted in accordance with the Trusts Equality and Diversity Strategy. In exceptional circumstances to co-operate with reasonable requests from more senior staff to vary your area of work to meet unplanned service need.

Position: Full-Time Temporary Admin Support Worker
Contract: 12 months initially
Working Hours: Monday to Friday, Office Hours (37 hours per week)
Hourly Rate: £11.44 per hour

Job Description:
We are currently seeking an organised, motivated Administrative Support Worker to support a Senior Probation Officer with their admin duties. The successful applicant will need to be pro-active in their approach and able to prioritise their workload. Duties will include diary management, inbox management, inputting sensitive data onto probation systems as well as additional ADHOC duties to ensure a consistent level of support is offered to the Senior Probation officer. Training will be provided on internal systems. Excellent communication and IT skills are required for this post.

Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Location accessible by car, train or bus

Application Process:

If you are interested in this position, please apply online with your CV in WORD format.

Important:

Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

PLEASS NOTE THIS ROLE WILL REQUIRE HMPPS VETTING WHICH CAN TAKE APPROX 2-3 WEEKS TO COME THROUGH. THIS MUST BE IN PLACE BEFORE THE SUCCESSFUL APPLICANT WILL BE ABLE TO START.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Your new company
Hays are supporting a Secondary School in Liverpool. They require a motivated and experienced learning support assistant to support students across all year groups (KS3, KS4,). This is a long-term contract that will start as soon as possible and the school supports students with a variety of complex needs including ASD, non-verbal, downs syndrome, PDA and GLD.

Your new role
We are sourcing an enthusiastic and experienced Learning Support Assistant (LSA) to join the school's SEN team. You will work with students who have a range of special educational needs, such as autism, dyslexia, ADHD, and emotional and behavioural difficulties. You will provide 1:1 and classroom support, helping students to access the curriculum and develop their skills and confidence. You will also work closely with the SENCO and other staff to implement individual education plans and monitor progress.

What you'll need to succeed
- A minimum of Level 2 qualification in Supporting Teaching and Learning or equivalent
- Experience of working with SEN students in a secondary school setting
- Knowledge of the SEN Code of Practice and relevant strategies and interventions
- Excellent communication and interpersonal skills - A positive and flexible attitude
- A commitment to safeguarding and promoting the welfare of children and young people

What you'll get in return
You will be paid a competitive daily wage, based on your experience and the responsibilities of each assignment, plus you will accrue holiday pay with the option to take it at any point of the year. You will receive free, up-to-date safeguarding training and the option to join our guarantee pay scheme is also possible. If you know of other education professionals looking for supply, long-term or permanent work, you can also receive £250 worth of vouchers every time you recommend a colleague to Hays Education.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are supporting a Secondary School in Halewood. They require a motivated and experienced learning support assistant to support students across all year groups (KS3, KS4,). This is a long-term contract that will start as soon as possible and the school supports students with a variety of complex needs including ASD, non-verbal, downs syndrome, PDA and GLD.

Your new role
We are sourcing an enthusiastic and experienced Learning Support Assistant (LSA) to join the school's SEN team. You will work with students who have a range of special educational needs, such as autism, dyslexia, ADHD, and emotional and behavioural difficulties. You will provide 1:1 and classroom support, helping students to access the curriculum and develop their skills and confidence. You will also work closely with the SENCO and other staff to implement individual education plans and monitor progress.

What you'll need to succeed
- A minimum of Level 2 qualification in Supporting Teaching and Learning or equivalent
- Experience of working with SEN students in a secondary school setting
- Knowledge of the SEN Code of Practice and relevant strategies and interventions
- Excellent communication and interpersonal skills - A positive and flexible attitude
- A commitment to safeguarding and promoting the welfare of children and young people

What you'll get in return
You will be paid a competitive daily wage, based on your experience and the responsibilities of each assignment, plus you will accrue holiday pay with the option to take it at any point of the year. You will receive free, up-to-date safeguarding training and the option to join our guarantee pay scheme is also possible. If you know of other education professionals looking for supply, long-term or permanent work, you can also receive £250 worth of vouchers every time you recommend a colleague to Hays Education.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are supporting a Secondary School in Liverpool. They require a motivated and experienced SEN learning support assistant to support students across all year groups (KS3, KS4,). This is a long-term contract that will start as soon as possible and the school supports students with a variety of complex needs including ASD, non-verbal, downs syndrome, PDA and GLD.

Your new role
We are sourcing an enthusiastic and experienced Learning Support Assistant (LSA) to join the school's SEN team. You will work with students who have a range of special educational needs, such as autism, dyslexia, ADHD, and emotional and behavioural difficulties. You will provide 1:1 and classroom support, helping students to access the curriculum and develop their skills and confidence. You will also work closely with the SENCO and other staff to implement individual education plans and monitor progress.

What you'll need to succeed
- A minimum of Level 2 qualification in Supporting Teaching and Learning or equivalent
- Experience of working with SEN students in a secondary school setting
- Knowledge of the SEN Code of Practice and relevant strategies and interventions
- Excellent communication and interpersonal skills
- A positive and flexible attitude
- A commitment to safeguarding and promoting the welfare of children and young people

What you'll get in return
You will be paid a competitive daily wage, based on your experience and the responsibilities of each assignment, plus you will accrue holiday pay with the option to take it at any point of the year. You will receive free, up-to-date safeguarding training and the option to join our guarantee pay scheme is also possible. If you know of other education professionals looking for supply, long-term or permanent work, you can also receive £250 worth of vouchers every time you recommend a colleague to Hays Education.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Housing Officer
Liverpool
£26,250 per annum
Permanent
Full time
We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Liverpool. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Liverpool.
THE ROLE
Key responsibilities include:

• Conduct monthly inspections of properties to ensure safety and compliance.
• Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
• Identify and report property faults, categorizing them for prompt response.
• Undertake minor property repairs within trained scope and provided toolkit.
• Administer operational cash for utility top-ups and emergency payments.
• Manage customer complaints and support issue resolution.
• Participate in the on-call rota to ensure 24/7 service availability.

THE CANDIDATE
Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important. You should also bring:

• A solid background in face-to-face roles with strong people skills.
• Confidence in conflict management and resolution.
• Strong organizational abilities to handle a demanding workload.
• A valid UK driving licence, with willingness to travel between properties.
• The ability to work collaboratively with colleagues and external partners.

THE CONTRACT
Permanent
Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks)
Salary: £26,250
Company car provided
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further. Further positions available in locations across the North West - please ask for additional info if interested

Before applying, make sure you read all the information below:-

Female Personal Assistant wanted (female as personal care is required)
Full UK Manual Driving Licence
5.6 weeks/16.8 days a year paid holiday
Rate of pay - £12 per hour and £120 a sleepover.
42 hours and 3 sleepovers per week, worked as a rotating shift pattern, allowing for 16 days off within 4 weeks

My name is Lisa Glass, and I’m the director of my own dance company and national dance programmes. I’m looking for a personal assistant with good communication skills to join my amazing team.

The role of my Personal Assistant (PA) is to assist me with all aspects of daily living, including personal care, domestic, professional and social activities. I'm a very creative and independent person. I’m looking for someone with a UK manual driving license who is enthusiastic, passionate, efficient, and a caring nature are necessary. No experience is needed as training will be provided. Must be over 21. For more information, contact 07525442377 or email Lisaglass76@yahoo.com

Below is an example of the rota:-

One week is from 8am Thursday, Friday and Saturday - finishing 8am Sunday.
The following week is 8am Wednesday, Thursday and Friday - finishing 8am Saturday.
The week after is 8am Monday, Tuesday and Wednesday - finishing 8am Thursday
Then Sunday, Monday, and Tuesday - once you finish 8 on Wednesday morning, you don't work again until the following Thursday, so it is like having 8 days off.

Oh, in case you want to know more about me, please find the link to my work website: www.simpsonboard.co.uk - you will see I'm Lisa Simpson on the website - the board I use to choreograph was named after me years before I got married

Before applying, make sure you read all the information below:-

Female Personal Assistant wanted (female as personal care is required)
Full UK Manual Driving Licence
5.6 weeks/16.8 days a year paid holiday
Rate of pay - £12 per hour and £120 a sleepover.
42 hours and 3 sleepovers per week, worked as a rotating shift pattern, allowing for 16 days off within 4 weeks

My name is Lisa Glass, and I’m the director of my own dance company and national dance programmes. I’m looking for a personal assistant with good communication skills to join my amazing team.

The role of my Personal Assistant (PA) is to assist me with all aspects of daily living, including personal care, domestic, professional and social activities. I'm a very creative and independent person. I’m looking for someone with a UK manual driving license who is enthusiastic, passionate, efficient, and a caring nature are necessary. No experience is needed as training will be provided. Must be over 21. For more information, contact 07525442377 or email Lisaglass76@yahoo.com

Below is an example of the rota:-

One week is from 8am Thursday, Friday and Saturday - finishing 8am Sunday.
The following week is 8am Wednesday, Thursday and Friday - finishing 8am Saturday.
The week after is 8am Monday, Tuesday and Wednesday - finishing 8am Thursday
Then Sunday, Monday, and Tuesday—once you finish 8 on Wednesday morning, you don't work again until the following Thursday, so it is like having 8 days off.

Oh, in case you want to know more about me, please find the link to my work website: www.simpsonboard.co.uk - you will see I'm Lisa Simpson on the website - the board I use to choreograph was named after me years before I got married

Before applying, make sure you read all the information below:-

Female Personal Assistant wanted (female as personal care is required)
Full UK Manual Driving Licence
5.6 weeks/16.8 days a year paid holiday
Rate of pay - £12 per hour and £120 a sleepover.
42 hours and 3 sleepovers per week, worked as a rotating shift pattern, allowing for 16 days off within 4 weeks

My name is Lisa Glass, and I’m the director of my own dance company and national dance programmes. I’m looking for a personal care assistant with good communication skills to join my amazing team.

The role of my personal care assistant (PA) is to assist me with all aspects of daily living, including personal care, domestic, professional and social activities. I'm a very creative and independent person. I’m looking for someone with a UK manual driving license who is enthusiastic, passionate, efficient, and a caring nature are necessary. No experience is needed as training will be provided. Must be over 21. For more information, contact 07525442377 or email Lisaglass76@yahoo.com

Below is an example of the rota:-

One week is from 8am Thursday, Friday and Saturday - finishing 8am Sunday.
The following week is 8am Wednesday, Thursday and Friday - finishing 8am Saturday.
The week after is 8am Monday, Tuesday and Wednesday - finishing 8am Thursday
Then Sunday, Monday, and Tuesday—once you finish 8 on Wednesday morning, you don't work again until the following Thursday, so it is like having 8 days off.

Oh, in case you want to know more about me, please find the link to my work website: www.simpsonboard.co.uk - you will see I'm Lisa Simpson on the website - the board I use to choreograph was named after me years before I got married

Before applying, make sure you read all the information below:-

Female Personal Assistant wanted (female as personal care is required)
Full UK Manual Driving Licence
5.6 weeks/16.8 days a year paid holiday
Rate of pay - £12 per hour and £120 a sleepover.
42 hours and 3 sleepovers per week, worked as a rotating shift pattern, allowing for 16 days off within 4 weeks

My name is Lisa Glass, and I’m the director of my own dance company and national dance programmes. I’m looking for a personal care assistant with good communication skills to join my amazing team.

The role of my personal care assistant (PA) is to assist me with all aspects of daily living, including personal care, domestic, professional and social activities. I'm a very creative and independent person. I’m looking for someone with a UK manual driving license who is enthusiastic, passionate, efficient, and a caring nature are necessary. No experience is needed as training will be provided. Must be over 21. For more information, contact 07525442377 or email Lisaglass76@yahoo.com

Below is an example of the rota:-

One week is from 8am Thursday, Friday and Saturday - finishing 8am Sunday.
The following week is 8am Wednesday, Thursday and Friday - finishing 8am Saturday.
The week after is 8am Monday, Tuesday and Wednesday - finishing 8am Thursday
Then Sunday, Monday, and Tuesday—once you finish 8 on Wednesday morning, you don't work again until the following Thursday, so it is like having 8 days off.

Oh, in case you want to know more about me, please find the link to my work website: www.simpsonboard.co.uk - you will see I'm Lisa Simpson on the website - the board I use to choreograph was named after me years before I got married

Before applying, make sure you read all the information below:-

Female Personal Assistant wanted (female as personal care is required)
Full UK Manual Driving Licence
5.6 weeks/16.8 days a year paid holiday
Rate of pay - £12 per hour and £120 a sleepover.
42 hours and 3 sleepovers per week, worked as a rotating shift pattern, allowing for 16 days off within 4 weeks

My name is Lisa Glass, and I’m the director of my own dance company and national dance programmes. I’m looking for a personal care assistant with good communication skills to join my amazing team.

The role of my personal care assistant (PA) is to assist me with all aspects of daily living, including personal care, domestic, professional and social activities. I'm a very creative and independent person. I’m looking for someone with a UK manual driving license who is enthusiastic, passionate, efficient, and a caring nature are necessary. No experience is needed as training will be provided. Must be over 21. For more information, contact 07525442377 or email Lisaglass76@yahoo.com

Below is an example of the rota:-

One week is from 8am Thursday, Friday and Saturday - finishing 8am Sunday.
The following week is 8am Wednesday, Thursday and Friday - finishing 8am Saturday.
The week after is 8am Monday, Tuesday and Wednesday - finishing 8am Thursday
Then Sunday, Monday, and Tuesday—once you finish 8 on Wednesday morning, you don't work again until the following Thursday, so it is like having 8 days off.

Oh, in case you want to know more about me, please find the link to my work website: www.simpsonboard.co.uk - you will see I'm Lisa Simpson on the website - the board I use to choreograph was named after me years before I got married

Before applying, make sure you read all the information below:-

Female Personal Assistant wanted (female as personal care is required)
Full UK Manual Driving Licence
5.6 weeks/16.8 days a year paid holiday
Rate of pay - £12 per hour and £120 a sleepover.
42 hours and 3 sleepovers per week, worked as a rotating shift pattern, allowing for 16 days off within 4 weeks

My name is Lisa Glass, and I’m the director of my own dance company and national dance programmes. I’m looking for a personal assistant with good communication skills to join my amazing team.

The role of my Personal Assistant (PA) is to assist me with all aspects of daily living, including personal care, domestic, professional and social activities. I'm a very creative and independent person. I’m looking for someone with a UK manual driving license who is enthusiastic, passionate, efficient, and a caring nature are necessary. No experience is needed as training will be provided. Must be over 21. For more information, contact 07525442377 or email Lisaglass76@yahoo.com

Below is an example of the rota:-

One week is from 8am Thursday, Friday and Saturday - finishing 8am Sunday.
The following week is 8am Wednesday, Thursday and Friday - finishing 8am Saturday.
The week after is 8am Monday, Tuesday and Wednesday - finishing 8am Thursday
Then Sunday, Monday, and Tuesday - once you finish 8 on Wednesday morning, you don't work again until the following Thursday, so it is like having 8 days off.

Oh, in case you want to know more about me, please find the link to my work website: www.simpsonboard.co.uk - you will see I'm Lisa Simpson on the website - the board I use to choreograph was named after me years before I got married

Cheshire and Merseyside Adult Gender Identity Collaborative (CMAGIC) is a new NHS England pilot, establishing how Gender Incongruence can be best treated within a Primary Care setting. We are seeking a specialist nurse to support the delivery of this care and they will work closely with our MDT, local GP's, relevant partner agencies and of course directly with service users.

This is an exciting opportunity to be involved in developing not only a new service, but a new way of delivering care for a disadvantaged service user group. The role will likely involve travel, so a car user is essential.

To provide direct, clinical nursing care to the service users of the Cheshire and Merseyside Adult Gender Identity Collaborative (CMAGIC). This will involve direct and indirect care of services users of CMAGIC and an ability to work autonomously, as well as part of a wider team is essential. To be able to manage a caseload of patients and support patients throughout their journey.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Principal Responsibilities
• Provide direct clinical nursing care to CMAGIC service users
• Obtain bloods for routine screening
• Deliver deep Intramuscular injections of GRNH analogues in line with clinical standards and profiles
• Interview, assess and monitor the wellbeing of service users under direct care of CMAGIC utilising biopsychosocial principals
• Support the delivery of treatment from colleagues
• Understand role of, engage and refer to partner agents as appropriate
• Maintain up to date knowledge of clinical issues and developments in the treatment of Gender Incongruence
• Maintain record keeping in line with professional and Trust standards
• Be an active member of MDT
• To deliver training
• Caseload managment
• Engage in regular supervision and PACE reviews
• Undertake and participate in research and audit as relevant to role and service objectives
• Be aware of and adhere to Trust policies and procedures which are applicable to the role
• Complete risk assessments and ensure that risks are identified and reported as they arise
• Undertake appropriate training and act as a clinical mentor within the service. Support students and other learners in achieving learning outcomes by providing a learning environment with opportunities for observation and training



Professional Responsibilities
• Maintain professional registration and adhere at all times to the Nursing & Midwifery Council (NMC) Code of Professional Conduct
• Ensure accurate and contemporaneous record keeping with due regard to confidentiality
• Deal with difficult situations in relation to Child Protection/ Vulnerable adults and act according to Trust policy and current legislation
• Undertake Trust mandatory training as required, ensuring compliance





Generic Responsibilities for all staff:

All post holders will agree to:
• Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.
• Role model the values of the Trust Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support in all activities and interactions with employees, service users and other stakeholders
• Challenge the stigma associated with mental health and learning difficulties.
• Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.
• Work across professional and organisational boundaries to improve services for all.
• Maintain their specific knowledge base and develop new skills.
• Value the contribution of the patient / service user voice.
• Operate within any organisational codes of practice or those from a relevant professional body.
• Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders.
• Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended.
• Comply with all health and safety legislation and local policies and procedures.
• Adhere to all organisational policies.
• Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency and also how technology can empower service users in a digital environment
• Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees.
• Attend a one day Just and Learning & Civility and Respect training work shop
• Be an ambassador for Just & Learning and Civility & Respect following the training
• Positively advocate the just and learning culture within your team
• Be a confident supporter and implementer of the Trust CARES Values including Civility & Respect within your team.
• Support their team/services to create a positive environment for Just and Learning Culture
• Participate in Just and Learning Culture events.
• Bring Just and Learning Culture updates/information to the attention of team members and other MCT colleagues they work with.
• Support and encourage the sharing of concerns about the safety and quality of care with senior leaders with the aim of improving safety and quality.
• Actively participate in creating an open culture within your team so that concerns and difficulties can be discussed safely and respectfully.
• Speaking up in the event that they are exposed to incivility between colleagues in the workplace #iwillspeakup.
• Listening and understanding others who have concerns and taking a collaborative approach to work towards a solution to improve civility and respect.

This job description is intended as an outline indicator of general areas of activity and will be reviewed in light of the changing needs of the Trust in consultation with the postholder.


This advert closes on Sunday 24 Nov 2024