Total 353 Others level Customer Service job vacancies in Derby, DE24 8UY

MAPLE VIEW SCHOOL – RESIDENTIAL SUPPORT WORKER

3 on 3 off condensed hours rota, 50 .75 hours per week, 52 weeks

STARTING SALARY £31,140.20

We are a small school, with capacity for 18 children, including 7 residential placements, for children aged 6-16 with a range and complexity of needs including: Autistic Spectrum Conditions, Moderate to Severe Learning Difficulties and Disabilities, Speech, Language and Communication Difficulties, associated behavioural difficulties and Prader Willi Syndrome. We are now looking to add to our care team.

This role offers a fantastic opportunity to be part of a welcoming and supportive team and to help develop a vibrant and modern residential provision. Our Residential Support Workers support the children to find a way of life that suits them and to help them achieve their maximum potential level of independence. You will play a key role in the delivery of a sound, consistent care provision.

You should have experience of working in a residential school / care setting and with children and young people, hold a relevant L3 Diploma (or be willing to work towards achieving this). You should be resilient and able to work with, and support others to work with, challenging behaviour.

What will we offer you?

- Discount Scheme
- Good internal progression opportunities
- Pension
- assistance programme
- sponsored qualifications, training and development plan
- Onsite Parking
- £1500 welcome bonus for qualified staff

If this sounds exciting to you, and you have the experience required, we would love to hear from you.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

Maple View School and The SENAD Group is committed to safeguarding those in our care – the successful candidate will be required to apply for an enhanced DBS check and will be subject to thorough background checks and online searches.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

Maple View School, 305A Prince Charles Avenue, Mackworth, Derby DE22 4LL

Position:Registered Manager

Location:Prescot Branch (L32 8UY)

Contract Type:Full Time, Permanent

Salary:£43,000

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

About you:

We are looking for a passionate and commercial leader to support the growth and development of our branch andas an extension of our Cera family. As one of thelargest service providers we have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

This is an incredibly exciting opportunity for a natural leader who adopts both a commercial and people first approach and enjoys the challenge of building a successful team in partnership with our local authorities.

You will be responsible for developing the people and processes that result in a high-performing and compliant branch, as well as, continuing to work to align these with the wider Cera teams.

Responsibilities:

- Adopt a Carer-first approach in all that you do, continually looking to improve how we administer and deliver care in our communities.

- Oversee the creation of individualised, person-centred support packages that work towards meeting identified outcomes with the service users, their carer's and the purchasing authority.

- Take an active role in reviewing and amending service packages in partnership with branch staff and central teams.

- We regularly evaluate service goals and quality objectives and need our Registered Managers to undertake this and deliver actions for areas identified as requiring improvement.

- Accurate and legible records are key to help us monitor our support for our service users but also to meet our regulatory requirements. You will be regularly auditing our records and files to make sure they meet standards.

- Whilst our people and service users are our most important focus you will also be responsible for overseeing the implementation and monitoring of Cera policies and procedures as well as taking action where individuals do not adhere to these.

- Ensure compliance with statutory and Cera requirements on all reportable areas within the service provision.

- Maintain the operations of Cera at the standard agreed with the Regional Director and Quality & Compliance team, within the financial budget or other parameters set.

- Partner with Finance and Operations colleagues to measure weekly expenditure to ensure budget is maintained.

- Develop and maintain effective working relationships, particularly with our Business Development teams and Local Authorities so we can acquire new contracts and support packages.

- Commit to join and actively participate in the Skills for Care Managers Network to help to further develop our profile within the industry.

- Plan and attend regular meetings with all stakeholders to keep abreast of views, developments, opportunities and expectations.

What we're looking for:

- Previous experience working in a regulated care environment is a must.

- SVQ/NVQ Diploma level 5 Health and Social Care would be desirable but not essential.

- Registered with SSSC (Scotland only)

- Someone compliant with the knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

- A leader, someone comfortable leading a team and overseeing budgets.

- Knowledge of leading a team and working within a multi-disciplinary environment.

- Previous experience of working as a manager within a domiciliary setting.

- Experience of working with Service Users who have additional support or complex needs.

- A leader with a passion for delivering excellent care to a high standard.

Benefits:

- Great Career development opportunities with a fast-growing Company.

- Hardworking team looking to utilise Technology to improve Home Care in the UK.

- Competitive salary.

You'll have access to:

- Training and development for your role and future Career with Cera

- Lifeworks discount platform and Employee Assistance Programme

- Refer a Friend scheme

What's it like to be part of the Cera Team?

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.

You have the opportunity to join a purpose-driven company at the tipping point of transformation. You'll play a key part in the evolution of Cera and make a real impact, now and in the future.

We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.

Position:Field Care Supervisor

Location:Prescot Branch (L32 8UY)

Contract Type:Full Time, Permanent

Salary:£22,395

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

- Responsible for the ongoing supervision on carers

- Ensuring customers' requirements are met

- Ensure your team are skilled and able to deliver a safe quality of care

- Complete meet & greet of all new packages

- Local knowledge of area

- Complete care plans and reviews of them

- Risk assessments

- Audits of MAR charts and Log books

- Complete carer spot checks and field supervisions

- Conducting Carer Interviews and supporting with compliance

- Attend provider meetings and support with business opportunities

- Hands on carer

- Take part in Out of hours on call

- Engage in team meetings

Background and Experience:

- Fully flexible

- Proven work history

- Excellent knowledge of care sector

- Passionate

- Good communication skills

- Good IT skills

- Organised

- NVQ desirable but not essential

Benefits:

- NVQ and in-house Training and development for your role and future Career with us

- We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers

- Employee Assistance Programme

- Mobile phone and other required tech

- Company pension scheme

- 25 days holiday entitlement + bank holidays on top

- Paid DBS/PVG

- We will fund your qualifications but there is a SSSC (Scotland)registration fee to be paid by the employee

- We willfund your qualificationsbut there is a SCW (Wales)registration fee to be paid by the employee

- Mileage Allowance

- Free uniform

- Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

NHS Lancashire & South Cumbria Talking Therapies for anxiety and depression offer this exciting opportunity to train to become a qualified Psychological Wellbeing Practitioner (PWP).
We are looking to recruit a number of trainee PWPs to work in many of our Lancashire & South Cumbria teams:

Barrow in Furness
Blackburn With Darwen
Burnley
Chorley and South Ribble
Hyndburn and Rossendale
Lancaster and Morecambe
Pendle and Ribble Valley
Preston
South Lakes (Kendal)

The Psychological Wellbeing Practitioner training course will commence in March 2025 (at University of Central Lancashire) for 12 months. Following successful completion of the training year, the qualified PWPs will be offered a permanent Band 5 PWP role – please note this may be in a different team to the placement (subject to obtaining professional registration within 6 months of receipt of certificate of qualification) .

The training is rigorous and aims to equip individuals to be able to deliver high quality and effective Cognitive Behavioural Therapy (CBT) based self-management interventions to clients with common mental health problems.

Before applying please ensure you meet these minimum requirements: -
• Evidence of either recent Level 6 study (degree level) from a recognised institute of higher education for postgraduate study or evidence of Level 5 study (diploma level) for graduate study
• Evidence of working with people who have experienced a common mental health problem
• An understanding of anxiety and depression including the wider impact for the whole person
• All trainees must be able to complete the required training days, and be able to carry out the academic assignments required for the course outside of paid hours
• All trainees will need to be able to attend training at UCLan in Preston and also their local team placement base (in Lancashire or South Cumbria) in person
• All trainees will commit to work for LSCFT for a minimum of 2 years post-qualification, failing which you may be required to repay the salary for days at university during your academic year.
• Once qualified as a PWP, it is a requirement for the role to register with BPS or BABCP within 6 months of receipt of certificate of qualification and thereafter to maintain professional body registration for the duration of your employment as a qualified PWP.

Please ensure that any relevant voluntary work is included in the ‘Employment History’ section of the application
The interviews for these posts will be carried out via video conferencing using Microsoft Teams.



Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.


This advert closes on Monday 9 Dec 2024

Call Handler/Responder - Grade E

Description
We are seeking a dedicated and enthusiastic Call Handler/Responder - Grade E to join our dynamic team in the retail industry. In this pivotal role, you will act as the first point of contact for our customers, addressing inquiries, processing orders, and providing exceptional service. As a Call Handler, your primary responsibility will be to manage incoming calls, resolving customer issues in a timely and efficient manner while maintaining a high level of professionalism. You will play a critical role in enhancing the customer experience, driving satisfaction, and fostering brand loyalty. Your ability to navigate customer concerns, handle transactions, and actively listen will be essential to ensure that every interaction leaves a positive impression. In this fast-paced environment, you will work collaboratively with various departments to effectively resolve challenges and improve service offerings. This role not only involves responding to calls but also entails managing customer feedback, documenting issues, and utilizing internal systems to track performance metrics. We value individuals who are proactive, detail-oriented, and possess strong communication skills. If you are passionate about retail and customer service and are looking to advance your career in a vibrant setting, we welcome your application.

Responsibilities
Manage incoming calls and respond to customer inquiries promptly.
Process orders and manage transactions using our internal systems.
Resolve customer complaints and issues efficiently.
Document customer interactions and feedback for performance tracking.
Collaborate with other departments to ensure customer satisfaction.
Provide product information and guidance to customers.
Assist in training new team members on call handling procedures.
Requirements
High school diploma or equivalent; further education preferred.
Proven experience in a customer service role, preferably in retail.
Excellent verbal communication and active listening skills.
Strong problem-solving abilities and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Familiarity with CRM systems and Microsoft Office Suite.
Flexibility in working hours to accommodate business needs.

Hours Per Week: 37.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £13.24
Location: Derby, Derbyshire

Should you wish to apply for this job opportunity, please, send an up to date CV.

MM Care Services provides domiciliary care in the community across Derby and Derbyshire. We are seeking new team members to join our ever expanding workforce. A natural tendency to truly care about how our clients feel, alongside a level-headed attitude and a practical skill-set is imperative for a successful career.
Read on to find out more about the job and how you can apply to become a Health Care Assistant and make a difference in someone’s life while working for MM Care Services Ltd.
Healthcare Assistant:
This role will see you visiting people in their own homes, helping them to continue living independently, or perhaps supporting them at End of Life. The level and amount of care can vary, depending on the clients’ needs. The service supports clients during the day and in some cases at night.


What are the Duties of a Health Care Assistant
A Health Care Assistant position is focused on the individual and their different needs, so the duties are diverse, this helps to keep the job interesting and increases job satisfaction and motivation.

Duties may include:
 Administering medication
 Making meals
 Helping with personal care such as washing, dressing, hair, mouth and skin care, and eating and drinking
 Escorting clients to an activity or a medical appointment
 Chatting and engaging with relatives and providing care updates
 Companionship
 Helping with household tasks such as laundry
 Assisting with paperwork such as paying bills
Shopping as well as support in their Community Services

Health Care Assistant in MM Care Services Requirements:
It is important to have a full, driving license for driving in the UK, and access to your own car.
Disclosure and Barring Service (DBS) required.
Work experience is valuable.
Mandatory Training is provided. You’ll be expected to complete your Care Certificate and ongoing allocated training.
Benefits of Working with MM Care Services Ltd:
Working with MM care Services could be a rewarding opportunity for you, leading to a long-term, stable career.
Look at these benefits:
Making a difference in people’s lives feels good! Caring for people is fundamentally important and a huge privilege.
Your days will be varied.
Flexible working arrangements.
Opportunities for career progression.
Free Uniform and Identification Card
Ongoing training and qualifications.

Job Types: Full-time, Part-time, Permanent
Salary: £9.00-£11.00 per hour
Schedule:
Day shift
Monday to Friday
Night shift
Weekend availability


How to Apply to Health Care Assistant with MM Care Services LTD
MM Care Services Ltd has the highest standards, so we make sure that the domiciliary carers we employ are well suited to our ethos. Our rigorous recruitment processes, including on-the-job supervision and background checks, ensure that we find people who are the right fit for MM Care Services Ltd.
To find out more about working for MM Care Services Ltd, please email Info@mmcareservices.co.uk

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

We are seeking to appoint X5 Personal care Assistants to join our lovely team.
The role will be predominantly to assist children in matters of personal care needs and their general health, including intimate care, postural management and welfare matters.The successful candidate will be pupil-focused and have the desire and ability to support all our students with care and mutual respect. You will be able to work as part of a team and be keen to learn and develop. You will also have a strong commitment to improving the lives of all our pupils and ensuring they are happy, comfortable, safe and ready to learn.
An example of daily duties may include:
Assist with daily personal hygiene, including washing, grooming, and dressing.
Provide intimate care support, such as toileting, continence care, and menstrual care, while maintaining dignity and privacy.
Assist students with positioning and mobility needs, including position changes into standing frames and wheelchairs.
Ensure proper postural alignment and comfort during classroom activities and transitions.
Ivy House School is a special school for pupils aged 2-19. We
offer a happy and supportive environment, where pupils are given the best
opportunities through an individualised curriculum and pathway.At Ivy House School we
believe that it is imperative that everyone within our community is: “working together to
inspire, nurture and empower”This vision captures the importance of the multidisciplinary
approach from all stakeholders including families, education, social care and
health professionals to ensure that we create an offer for our learners’ that
is aspirational (Inspire), offers holistic and personal development, removing
barriers to learning (Nurture) and enables students to be as independent as
possible so that they are well prepared for life after school, into adulthood
and ensuring that no dream is out of reach (Empower).Our pupils like to come to school. They are justifiably proud of
what they achieve and enjoy celebrating not only their own successes but also
those of their friends and other peers from across the school. We have a highly motivated, professional and well-trained team of
staff who work collaboratively with parents, carers and other professionals to
ensure that all aspects of our offer meet the needs of each of our pupils. Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life. Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world.Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do.All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family.Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we can help ensure all children are able to access a high standard of education, with all being treated equally. Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment: An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays) Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.Free Eye TestsCycle to work schemeAccess to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust. We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one. Colleagues within the Trust benefit from: Access to a full range of courses both in-house and professionally accredited. These courses include all of the National Professional Qualifications – NPQH, NPQSL, NPQEYL, NPQLL, NPQLT, NPQLTD, NPQLBC are all delivered by the Shaw Education Trust as a delivery partner for Ambition Institute. In addition, we provide access to the NPQEL for Executive Leaders. Experienced leadership and subject-specific support.Guidance from former HMIs and serving Ofsted Inspectors within the Trust.Access to the Trust’s Institute of Education and SCITT.Opportunities to work with different schools within the Trust as a Professional Advocate.Participating in peer reviews.Access to a suite of online courses.Placement projects within our family of schools.Salary: Grade 2 SCP 8-10 £23,657-£24,027- Full time equivalent
Working hours: Term time only, plus 5 days inset- flexible hours, either 20 or 25 hours per week which will roughly be 10:00am-2:00pm or 10:00am-3:00pm, salary will be PR to hours agreedClosing Date: 11th December 12pm
Shortlisting: 11th December
Interviews: 18th December

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37.5 hours per week).
• This role is office-based role in West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37.5 hours per week). Monday - Friday 8am - 6pm. 37.5-hour week

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Receptionist / Facilities Administrator
Based in Derby | on-site role with parking available
Full Time hours | shifts will be 7:30am to 3:30pm or 10:30am to 7:00pm | one week on each
ASAP start for a minimum of 1 month | very likely to be extended or be made permanent
Pay rate of £13.00 per hour + holiday pay

One of my regular clients has reached out to me for some Reception temp cover at their offices based in Derby on a Full-Time basis, initially for one month but will likely run until the end of the year.

The hours for this role will be either an early shift (7:30am to 3:30pm) or a later shift (10:30am to 7:00pm) - worked one week on the early shift, then one week on the later shift. Candidates must be flexible and able to work both/either shift when needed.

Candidates should also have their own transport as there may be some requirement to cover other offices locally.

The main purpose of this role will be to provide Reception cover & basic Facilities support to the business.

Duties involved in this role will include:
* Working on the front-desk Reception, providing excellent service to all visitors & staff entering the office
* Ensuring that all visitors are appropriately signed in & vetted before entering the building, challenging unexpected visitors when required
* Handling incoming calls, passing to the appropriate party
* Assisting with meeting room bookings including organising refreshments & stationery
* Carrying out maintenance checks, reporting any faults or work needing done to the service desk
* Some basic ad-hoc administration as required

In order to be considered for this role your skills and experience should include:
* Previous experience in a Reception or Administration role - this experience is ESSENTIAL
* Excellent interpersonal & communication skills, both written and verbal
* Solid IT Skills

If this is the role for you, apply now!

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Location: Derby

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers If you are applying for an Internal Secondment, please ensure you have spoken to your line manager and have their support prior to your application. Please speak to the Recruitment Team if you have any questions.