Total 675 Others level Customer Service job vacancies in Alfreton, Derbyshire, DE55 4BR

Support Worker Ripley, Codnor - £11.45 per hour

Typical Shifts are: 8am -3pm & 3pm -10pm & 10pm - 8am

Join Voyage Care and Feel Valued, we reward your dedication with:

Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our ABI (Acquired Brain Injury) service Glasshouse Hill in Ripley is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support attending appointments or going for meals, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Your new company

Working for a leading manufacturing and servicing business in Chesterfield you will be part of a growing Sales Administration department.
This will be a busy role and our client is keen to appoint someone with excellent sales administration skills.

Key Vacancy Information
- Permanent position
- Based in Chesterfield
-Full time 35 hours a week, flexible start time around business hours e.g. 8-4 / 8.30-4.30 / 9-5
-After training and probation period, the successful applicant will be able to work in office 4 days and 1 day from home
-Salary guide £25,000 - £30,000, dependent on experience
-Annual performance bonus available subject to the discretion of the business

Your new role
This is an exciting new role as Sales Support Administrator. The role is based in a busy Sales Administration department and the successful candidate will ideally be able to demonstrate upon application relevant sales administration/ commercial administration skills and experience to fulfil the duties of the role as listed below;

- Customer Account Management
- Production of quotes and pricing
- Following up on quotes to obtain sales order
- Support customers with order queries
- Offer an excellent customer service admin experience - adhering to SLA on customer contact
- Prioritise order work loads with excellent commercial understanding
- Data Processing orders into SAP and CRM
- Reporting to the Sales Manager
- Develop a good understanding of products and work to offer customers alternative services/ products where relevant, upsell products where appropriate (no sales target) demonstrate commercial awareness of sales opportunities

What you'll need to succeed
The successful candidate will ideally have:
- Previous sales administration experience ideally in a relevant sector (manufacturing/ engineering)
- Knowledge of CRM
- Knowledge of SAP - advantage not essential
- Excellent commercial awareness
- Excellent customer service administration skills

What you'll get in return
Permanent position
-Based in Chesterfield
-Full time 35 hours a week, flexible start time around business hours e.g. 8-4 / 8.30-4.30 / 9-5
-After training and probation the successful applicant will be able work in office 4 days and 1 day from home
-Salary guide £25,000 - £30,000, dependent on experience
-Annual performance bonus available subject to the discretion of the business


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ALDERWASLEY HALL SCHOOL

VACANCY – Residential Support Worker


Salary details - £23,010.00 to £23,595.00 (dependant on experience & qualifications)

Hours:- Hours 37.50 per week over 52 weeks

Location:- Alderwasley Hall School & Sixth Form, Derbyshire

Job Term: Permanent appointment following a successful Probationary period

What will we offer you?
• A bonus payment of £1500 to qualified staff (Terms and conditions apply)
• Paid training and induction including DBS
• Career progression opportunities
• Free meals while on shift
• Wellness Scheme
• Free onsite parking
• – Upon starting in this role you would qualify for a Blue Light Card – a discount service for the social care sector providing members with discounts online and on the high street. Read more at: https://www.bluelightcard.co.uk/
About us:-
Alderwasley Hall School and Sixth Form provides exceptional education for day and residential students aged 5 to 20. We transform the lives of young people with High-Functioning ASD (Autism Spectrum Disorder), Asperger’s Syndrome, Pathological Demand Avoidance (PDA) and Developmental Language Disorder. We are also highly experienced in meeting associated diagnoses and needs, such as Selective Mutism, anxieties and phobias. Our goal for every one of our students is to be happy and healthy with a sense of belonging and purpose. The split school site is located within the beautiful Derbyshire countryside!
The Role

This is an exciting opportunity to join our care team as a Residential Support Worker! As a Support Worker, you will be working within the residential setting, you will assist students with a range of care activities in the home and support students’ needs during leisure activities and school holiday periods. You will promote the student’s independence and choices at every opportunity! All staff must be flexible and willing to work shifts that include some evenings, weekends and sleep-ins.


Essential Criteria:-

Successful applicants should be:-

• Enthusiastic, patient and understanding.
• resilient
• Able to undertake a challenge and provide high standards of care to our young people.
• Also be able to work well in a team as well as using your own initiative.
• Experience of working in a similar setting with young children would be an advantage, but is not essential, as full induction and training will be provided.

Desirable Criteria:-

• Driving license

Due to the school’s remote location – it is recommended that applicants are able to drive and own their own car.

This vacancy is open to both internal and external candidates across the SENAD group.

For further information contact our Recruitment Team on 01885 488096 Ext: 12103

Alderwasley Hall School and The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care. We are also committed to safeguarding those in our care – all successful candidates will be required to apply for an enhanced DBS check and will be subject to thorough background checks and online search.



Alderwasley Hall School, Alderwasley, Belper, Derbyshire, DE56 2SR

MAPLE VIEW SCHOOL – RESIDENTIAL SUPPORT WORKER

3 on 3 off condensed hours rota, 50 .75 hours per week, 52 weeks

STARTING SALARY £31,140.20

We are a small school, with capacity for 18 children, including 7 residential placements, for children aged 6-16 with a range and complexity of needs including: Autistic Spectrum Conditions, Moderate to Severe Learning Difficulties and Disabilities, Speech, Language and Communication Difficulties, associated behavioural difficulties and Prader Willi Syndrome. We are now looking to add to our care team.

This role offers a fantastic opportunity to be part of a welcoming and supportive team and to help develop a vibrant and modern residential provision. Our Residential Support Workers support the children to find a way of life that suits them and to help them achieve their maximum potential level of independence. You will play a key role in the delivery of a sound, consistent care provision.

You should have experience of working in a residential school / care setting and with children and young people, hold a relevant L3 Diploma (or be willing to work towards achieving this). You should be resilient and able to work with, and support others to work with, challenging behaviour.

What will we offer you?

- Discount Scheme
- Good internal progression opportunities
- Pension
- assistance programme
- sponsored qualifications, training and development plan
- Onsite Parking
- £1500 welcome bonus for qualified staff

If this sounds exciting to you, and you have the experience required, we would love to hear from you.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

Maple View School and The SENAD Group is committed to safeguarding those in our care – the successful candidate will be required to apply for an enhanced DBS check and will be subject to thorough background checks and online searches.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

Maple View School, 305A Prince Charles Avenue, Mackworth, Derby DE22 4LL

Ref 10770
Customer Care Advisor
Somercotes, Derbyshire


Starting salary: £25.900 pa perks box, childcare vouchers, death in service, bonus and long services awards

Hours of work: Monday to Friday, 8:30am till 4:30pm, 9:00am till 5:00pm and 9:30am till 5:30pm on a rota basis.

Our client, a successful locally based company are looking to recruit new team members for their Customer Service department. The company offers excellent working conditions and the benefits you would expect from a large organisation, including an on-site staff restaurant!


What you need:

• Good IT skills - Have a good understanding of Microsoft Office packages - including Outlook
• Confident and polite telephone manner
• Previous experience of dealing with high volume of call is essential this will have been gained in an office environment
• Excellent communicational skills (Written and verbal)
• High attention to detail
• Willingness to learn


Daily duties:

• Professionally dealing with customer service enquiries both over the phone and via email
• Process customer orders and manage amendments in line with SOP
• Manage urgent order requests and prioritise accordingly
• Liaise with other departments regarding special order requests / pricing queries etc
• Prioritise workload
• Process export orders


This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an Employment Agency.

Due to the high volumes of applications, we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage.

If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.

Call Handler/Responder - Grade E

Description
We are seeking a dedicated and enthusiastic Call Handler/Responder - Grade E to join our dynamic team in the retail industry. In this pivotal role, you will act as the first point of contact for our customers, addressing inquiries, processing orders, and providing exceptional service. As a Call Handler, your primary responsibility will be to manage incoming calls, resolving customer issues in a timely and efficient manner while maintaining a high level of professionalism. You will play a critical role in enhancing the customer experience, driving satisfaction, and fostering brand loyalty. Your ability to navigate customer concerns, handle transactions, and actively listen will be essential to ensure that every interaction leaves a positive impression. In this fast-paced environment, you will work collaboratively with various departments to effectively resolve challenges and improve service offerings. This role not only involves responding to calls but also entails managing customer feedback, documenting issues, and utilizing internal systems to track performance metrics. We value individuals who are proactive, detail-oriented, and possess strong communication skills. If you are passionate about retail and customer service and are looking to advance your career in a vibrant setting, we welcome your application.

Responsibilities
Manage incoming calls and respond to customer inquiries promptly.
Process orders and manage transactions using our internal systems.
Resolve customer complaints and issues efficiently.
Document customer interactions and feedback for performance tracking.
Collaborate with other departments to ensure customer satisfaction.
Provide product information and guidance to customers.
Assist in training new team members on call handling procedures.
Requirements
High school diploma or equivalent; further education preferred.
Proven experience in a customer service role, preferably in retail.
Excellent verbal communication and active listening skills.
Strong problem-solving abilities and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Familiarity with CRM systems and Microsoft Office Suite.
Flexibility in working hours to accommodate business needs.

Hours Per Week: 37.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £13.24
Location: Derby, Derbyshire

Should you wish to apply for this job opportunity, please, send an up to date CV.

Earn over £450.00 a week as a Refuse Loader, with no weekends!

In this role you should expect:
- To work in a team of 2 to 3 people
- To work in all weather conditions
- Heavy lifting
- Collect refuse from households


To be successful in this role you should have the following:
- Great team working skills
- All weather clothing
- Customer service skills
- Similar experience is not necessary but would be preferred.



This is a temporary role with opportunities of Ongoing work.

Working hours will be Monday to Friday from 06:00 until 16:00 each day.

£11.57 per hour. Plus 28 holidays pro rata.

With a credited Umbrella scheme you would earn £13.99 an hour.

Please note that we do not offer Visa Sponsorships!

Location: Swadlincote

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

We have a variety of shifts available, covering evenings and weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Nottingham

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Full-time role available for day and night shifts.

Join our vibrant team at Avila House: Make a difference in the lives of vulnerable people!

Are you based in the UK ?

Are you caring, motivated, and friendly?

If so, we would love to hear from you! Apply now, helping us to continue our great work making a positive impact every day on the lives of people with a disability.

We have opened our very first Extra Care Supported Living service in the picturesque seaside town of Worthing where Avila House is home to 20 people living in their own apartments.

Care Assistant, Support Worker or similar experience is desirable but not essential. We offer an excellent training and induction programme for everyone!

As a Support Worker with Leonard Cheshire you will become part of a fantastic team. Every day is different, but here are just some of the duties you will do:

• Assistance with daily life tasks including personal care, medication and mealtimes.
• Escort and assist in and around the service, at external events and appointments.
• Supporting our Person Centred approach, encouraging maximum independence for our customers and helping to achieve individual aspirations.
• Maintain up to date and accurate records.

Please see the job description (link below) for more details.

To be successful in this role you will:

• Have good interpersonal skills and ability to communicate effectively.
• Work flexibly and creatively with customers and their families.
• Ideally have personal care experience (not essential).
• Be able to work under pressure and as a team.
• Flexibility to work within rostered hours / prepared to participate in an on-call rota where required.

We offer a wide range of employee rewards to include:

• Wagestream, option to withdraw up to 40% of your pay before pay day (click here for more details).
• Free Blue Light Card.
• Contributory company pension scheme with competitive life cover benefit.
• Access to a Cash Health Plan at very favourable rates.
• Great development opportunities through our apprenticeship schemes and chance to gain recognised qualifications.
• Unlimited payments through our Refer a Friend bonus scheme.
• Free DBS check.
• Employee Assistance Programme and so much more!

A night enhancement of £1.00 per hour will apply from 8pm to 7am Monday – Sunday.

If this sounds of interest to you, please email Ashleigh Cook on ashleigh.cook@leonardcheshire.org or 07780 092 522 for further details.

Don't miss out on the opportunity to make a positive impact and join our dedicated team at Avila House!

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Proud member of the Disability Confident employer scheme

We are seeking to appoint X5 Personal care Assistants to join our lovely team.
The role will be predominantly to assist children in matters of personal care needs and their general health, including intimate care, postural management and welfare matters.The successful candidate will be pupil-focused and have the desire and ability to support all our students with care and mutual respect. You will be able to work as part of a team and be keen to learn and develop. You will also have a strong commitment to improving the lives of all our pupils and ensuring they are happy, comfortable, safe and ready to learn.
An example of daily duties may include:
Assist with daily personal hygiene, including washing, grooming, and dressing.
Provide intimate care support, such as toileting, continence care, and menstrual care, while maintaining dignity and privacy.
Assist students with positioning and mobility needs, including position changes into standing frames and wheelchairs.
Ensure proper postural alignment and comfort during classroom activities and transitions.
Ivy House School is a special school for pupils aged 2-19. We
offer a happy and supportive environment, where pupils are given the best
opportunities through an individualised curriculum and pathway.At Ivy House School we
believe that it is imperative that everyone within our community is: “working together to
inspire, nurture and empower”This vision captures the importance of the multidisciplinary
approach from all stakeholders including families, education, social care and
health professionals to ensure that we create an offer for our learners’ that
is aspirational (Inspire), offers holistic and personal development, removing
barriers to learning (Nurture) and enables students to be as independent as
possible so that they are well prepared for life after school, into adulthood
and ensuring that no dream is out of reach (Empower).Our pupils like to come to school. They are justifiably proud of
what they achieve and enjoy celebrating not only their own successes but also
those of their friends and other peers from across the school. We have a highly motivated, professional and well-trained team of
staff who work collaboratively with parents, carers and other professionals to
ensure that all aspects of our offer meet the needs of each of our pupils. Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life. Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world.Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do.All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family.Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we can help ensure all children are able to access a high standard of education, with all being treated equally. Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment: An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays) Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.Free Eye TestsCycle to work schemeAccess to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust. We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one. Colleagues within the Trust benefit from: Access to a full range of courses both in-house and professionally accredited. These courses include all of the National Professional Qualifications – NPQH, NPQSL, NPQEYL, NPQLL, NPQLT, NPQLTD, NPQLBC are all delivered by the Shaw Education Trust as a delivery partner for Ambition Institute. In addition, we provide access to the NPQEL for Executive Leaders. Experienced leadership and subject-specific support.Guidance from former HMIs and serving Ofsted Inspectors within the Trust.Access to the Trust’s Institute of Education and SCITT.Opportunities to work with different schools within the Trust as a Professional Advocate.Participating in peer reviews.Access to a suite of online courses.Placement projects within our family of schools.Salary: Grade 2 SCP 8-10 £23,657-£24,027- Full time equivalent
Working hours: Term time only, plus 5 days inset- flexible hours, either 20 or 25 hours per week which will roughly be 10:00am-2:00pm or 10:00am-3:00pm, salary will be PR to hours agreedClosing Date: 11th December 12pm
Shortlisting: 11th December
Interviews: 18th December

Site Support Assistant - Day Shift
£12.45 - £14.32 hourly rate plus great benefits (£12.45/hr base rate plus £1.87/hr after 2pm)
Fixed Shifts - Monday & Thursday 7:30am - 2pm
Part time - 16 hours per week
Castlewood CDC, Castlewood Business Park, South Normanton, NG17 1JF

We're looking for a site support assistant to join the depot at Castlewood.
In this role, you'll support a number of team managers and the senior operations team with every day administrative duties. No day will be the same as you help your colleagues with meeting and room bookings, minute taking and the organisation of the post. We'll also look for you to help out on reception, meeting and greeting visitors and making sure that every external visitor that enters our depot has a warm welcome.

What you'll do:
- manage and organise meetings, including room booking and diarising invites
- take minutes and prepare information for meetings
- meet and greet visitors to the depot, provide swipe card access and talk through directions and health and safety information
- support site leadership team with admin activity
- order uniforms for staff
- raise and receipt purchase orders, using Coupa
- create weekly management reports (sickness/absence and repair/maintenance) to submit to finance

This role would suit someone who have:
- previous experience handling diaries and organising meetings
- a confident and outgoing approach
- excellent communication skills and able to work with people at all levels
- great attention to detail
- the ability to prioritise your work load and able to use your own initiative
- experience using Microsoft Office including Word, Excel and PowerPoint

At Co-op you'll do work that matters, and you'll be rewarded for your hard work with a competitive salary (including additional shift allowances) and a benefits package which includes holidays starting from 31 days per year (including bank holidays), 30% off Co-op branded products in our food stores, a pension with up to 10% employer contributions, plus:
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Free employee assistance programme with extensive health, financial and wellbeing support
- Access to credit unions for loans and savings, plus rental deposit loans and season ticket loans
- Free eye tests every 2 years
- On-site facilities including a subsidised canteen and free parking

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test
We reserve the right to remove a vacancy before the scheduled closing date.

Customer Service Coordinator - Chesterfield

We are currently recruiting for a Customer Service Coordinator for one of our clients based in Chesterfield S43 3FG.

Skills:

• Great attention to detail and is accurate at speed
• Skilled in IT, Google docs etc & proficient in Office packages inc Excel & Word
• Full training provided
• Ability to work within a chilled/cold environment

Shift pattern:

• 4 on/off
• 19:00 - 07:00

Pay rate:

• £13.46p/h (per hour on nights)
• £12.35p/h (per hour on days)

Duration: Ongoing , temp to perm

Requirements:

• Admin experience
• Excellent written communication skills
• Confident telephone manners
• Excellent organizational skills and the ability to multitask
• Able to work under pressure
• Previous experience in a fact paces customer service environment

Tasks :

• Collect PODs & archive from Transport
• Sort PODs into 'Clean', 'Spalding' and 'Discrepancy'
• Scan 'Clean' PODs to the website. Ensure all are set to darkest density and ensuring PODs with multiple pages are scanned on the multipage setting
• Spalding PODs to go in the Spalding file
• Sort CS inbox from overnight
• Call depots to re-book pallets using PO if required
• Process Ocado KPI data & report to Andrew Weetman
• Check Hovis is running to time using Load Plan & Microlise
• Returns AM & PM check
• Check discrepancies PODs following the discrepancy POD process

Benefits:

• Weekly Pay
• Set up shift
• Online payslips
• Pension Scheme
• Personal Accident Insurance

This is an amazing opportunity if you are looking for a Customer Service Coordinator job in Chesterfield.

Sign your contract with Job&talent for some great working benefits and professional stability.

If you are interested in the above role please click apply and one of our team members will get in touch with you shortly!

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Shop Manager

13 Firs Parade, Matlock, DE4 3AS
30 hours per week including weekends
£11.79 per hour plus competitive reward and benefit scheme

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off.

Our shop sells quality ladies wear, menswear, bric-a-brac, accessories and kid's clothing and toys. We also sell vinyl and books - pop in to find yourself a gem.

About you
Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Matlock shop and contribute to the work we do across Sue Ryder!

To be successful in this role you’ll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.

Other responsibilities include:

• As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets.
• Lead your team to deliver great customer service to our donors and customers.
• Work with the local community to generate sufficient donated stock to drive sales.
• Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance.
• Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
• Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
• Manage effective stock processes through the Epos operation.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date: 09/12
Interview date: 17/12

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org

https://www.sueryder.org/jobs/equity-diversity-inclusion

If you want more than just a job, we want you.
Join the team and be there when it matters.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

The Recruitment Co are looking for a Field Service Engineer to diagnose faults, repair and test equipment for a leading plant hire company due to expanding their team.
What to Expect in this role:

• Receiving electronic (written and verbal) instructions in the form of a handheld PDA, in the event of breakdown
• Undertake comprehensive risk assessments and ensure safe working practices are in place, whilst undertaking work.
• To diagnose faults and report to Supervisor/ Manager for instructions as to whether to proceed with repair
• Identify and then liaise with Supervisor/ Manager where extra work is found to be necessary
• Ensure that full authority is obtained before undertaking any extra work

What we need from you

• Ensure that safety standards are maintained
• To obtain the necessary parts from stores
• To effect repair and testing in a timely manner
• To accurately complete and sign off on all job cards (electronic or written), give a full description of the work carried out
• Maintain acceptable standards of discipline
• Advise supervisor when completion times cannot be met
• Where necessary, discuss vehicle concerns direct with customer

What we can offer

• A salary of up to £45,000
• A company van (Business use only)
• Fuel card
• Excellent commitment to training and development
• Paid door-to-door
• Working with a market leader with excellent room for progression

If this role does look like something you would be interested in, please feel free to apply or get in touch with the office!