Total 6 maintenance supervisor job vacancies in Customer Service category in Bracknell, Berkshire, RG213AA

We are looking for a Cover Supervisor / Behaviour Support Assistant. This is an exciting opportunity to join Brakenhale School and become an integral member of the Cover team. We are an 11 to 18 school situated on the southern side of Bracknell town centre. We are a community school. Our commitment to high standards and outstanding teaching has led us to become the school of choice for families in Bracknell Forest. You will also be joining a terrific team, emphasising the importance of cooperation and teamwork. Your role at our school will be to help our teachers whenever they are unable to teach, and to assist with the behaviour support team. Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive, non-selective and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs with remote / hybrid working opportunities where appropriate. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’. Main responsibilities: Ensuring that students are supervised whilst undertaking prepared or learning activitiesEnsuring that students are managed and well-behavedDealing with any immediate problems/emergencies according to the school’s policies/proceduresReporting as appropriate using the school’s agreed referral procedures, on the completion of tasks, behaviour for learning of students during the class and on any problems arisingTo attend and participate in relevant staff meetings and professional development as requestedUnderstand, comply with and contribute to the development of the school’s policies and support service procedures including the all safeguarding and child protection, equal opportunities, health and safety, confidentiality and data protectionAdapt the delivery of learning materials and support, considering the needs of students, to aid them in learning as effectively as possibleDevelop methods of promoting and reinforcing students’ self-esteem and independence within the classroom and school environmentHighlight the need for additional support in consultation with appropriate professional staffTogether with teaching staff be involved in monitoring of student progress and maintaining related recordsIn consultation with teaching staff, participate in the evaluation of the support programmes for students, contributing to reviews of children’s progress, including formal reviews of statementsProvide regular feedback and assessment on children’s progress to class teachers, form tutors and other professionals as requiredMore found in job pack.
You will need:GCSE Maths & English Grade C or equivalentGood literacy and numeracy skillsAppropriate experience of operating in a similar role To assess, manage and deliver pastoral and learning supportKnowledge of using IT systems and packages, in particular Microsoft OfficeAble to use relevant technology and specialist equipment effectivelyExperience of working with vulnerable young people Experience of working in a school’s environmentStrong verbal & written communication skills and an ability to use these to have a positive input on student learning in the classroom & in small groups/1-1Ability to maintain accurate recordsAbility to work within set guidelines and respond to unexpected circumstancesAbility to cope with exposure to emotionally demanding situationsAbility to work effectively as part of a team or as an individualAbility to prioritise workloads and have excellent time management and organisational skillsExcellent interpersonal and communication skillsAbility to establish positive relationships with staff members at all levelsMore found in job pack.
What’s in it for you: Professional development and career progressionGenerous pension schemeAn Employee Assistance ProgrammeGym DiscountsFree eye testsCycle to work schemeGreen car schemeBeing part of a great team and expanding organisation Please download the recruitment pack for further information.Closing date for receipt of applications is Friday 29th November 2024. We reserve the right to appoint before the closing date.We are committed to building an inclusive, diverse workplace where everyone can thrive.If you require any support or adjustments to interact with us, please let us know. Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.

Location: Wokingham

The Role:

We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers.

You will be involved from the moment a carer comes in for their first interview, right the way through their journey with Helping Hands. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance and customer reviews.

Main Responsibilities:

• Ensuring Carers are trained to the highest standard
• Supporting the branch team with auditing and compliance
• Spot checks and supervisions with Care Assistants
• Meetings with customers to review care plans
• Conducting risk assessments

What's in it for you?

If you are an experienced Care Assistant looking for career progression, then this is the role for you. Our Care and Training Practitioners have a varied role, interacting with customers out in the field and supporting the team in the office. Other benefits include:

• 23 days annual leave + Bank Holidays
• Eligibility to apply for a Blue Light Card
• Employee Assistance Programme

PS - did you know that we're the only care company recognised in the UK's Best Places to Work awards, two years in a row?

There's just one question left to ask; are you ready to come and join us?

We are looking for a Cover Supervisor / Behaviour Support Assistant. This is an exciting opportunity to join Brakenhale School and become an integral member of the Science team. We are an 11 to 18 school situated on the southern side of Bracknell town centre. We are a community school. Our commitment to high standards and outstanding teaching has led us to become the school of choice for families in Bracknell Forest. You will also be joining a terrific team, emphasising the importance of cooperation and teamwork. Your role at our school will be to help our teachers whenever they are unable to teach, and to assist with the behaviour support team.Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive, non-selective and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs with remote / hybrid working opportunities where appropriate. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’. Main responsibilities:Ensuring that students are supervised whilst undertaking prepared or learning activitiesEnsuring that students are managed and well-behavedDealing with any immediate problems/emergencies according to the school’s policies/proceduresReporting as appropriate using the school’s agreed referral procedures, on the completion of tasks, behaviour for learning of students during the class and on any problems arisingTo attend and participate in relevant staff meetings and professional development as requestedUnderstand, comply with and contribute to the development of the school’s policies and support service procedures including the all safeguarding and child protection, equal opportunities, health and safety, confidentiality and data protectionAdapt the delivery of learning materials and support, considering the needs of students, to aid them in learning as effectively as possibleDevelop methods of promoting and reinforcing students’ self-esteem and independence within the classroom and school environmentHighlight the need for additional support in consultation with appropriate professional staffTogether with teaching staff be involved in monitoring of student progress and maintaining related recordsIn consultation with teaching staff, participate in the evaluation of the support programmes for students, contributing to reviews of children’s progress, including formal reviews of statementsProvide regular feedback and assessment on children’s progress to class teachers, form tutors and other professionals as requiredTo assist in the evaluation of the impact of covered lessons on pupils and throughout the schoolParticipate in the on-call rotaSupport with students in our Behaviour Support Team (Ready For Learning)Deliver interventionsDevelop positive and effective relationships with students to foster a positive learning ethos in all lessonsAlongside teaching staff, develop effective relationships and links between home and schoolParticipate in the development and delivery of the programme of Out of Hours extracurricular/study activities and under the guidance and direction of senior staff You will need:GCSE Maths & English Grade C or equivalentGood literacy and numeracy skillsAppropriate experience of operating in a similar role To assess, manage and deliver pastoral and learning supportKnowledge of using IT systems and packages, in particular Microsoft OfficeAble to use relevant technology and specialist equipment effectivelyExperience of working with vulnerable young people Experience of working in a school’s environmentStrong verbal & written communication skills and an ability to use these to have a positive input on student learning in the classroom & in small groups/1-1Ability to maintain accurate recordsAbility to work within set guidelines and respond to unexpected circumstancesAbility to cope with exposure to emotionally demanding situationsAbility to work effectively as part of a team or as an individualAbility to prioritise workloads and have excellent time management and organisational skillsExcellent interpersonal and communication skillsAbility to establish positive relationships with staff members at all levelsAble to take a whole school perspective on issuesExcellent attention to detailAbility to be self-motivatingResourceful, creative and enthusiasticAbility to remain positive What’s in it for you:Professional development and career progressionGenerous pension schemeAn Employee Assistance ProgrammeGym DiscountsFree eye testsCycle to work schemeGreen car schemeBeing part of a great team and expanding organisation Please download the recruitment pack for further information.Closing date for receipt of applications is Friday 18th October 2024. We reserve the right to appoint before the closing date.We are committed to building an inclusive, diverse workplace where everyone can thrive.If you require any support or adjustments to interact with us, please let us know. Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.

Job Title: Field Care Supervisor
Location: Bracknell
Salary: £23,100pa
Hours: Monday to Friday, 9am-5pm. Full-Time with on-call responsibility and flexibility required to support the needs of the business

£20.00 evening on call (1 evening a week)
£75 weekend on call (Friday 5pm-Monday 9am, 1 in 4 weekends)

Life at Prestige:

People are at the very heart of Prestige, and we want to make life better for them. As a Field Care Supervisor, you'll grow and develop in an exciting business that puts people at the centre of everything we do. Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Your role at Prestige:
We are looking for a dynamic and independent care professional with solid care experience and a flexible, enthusiastic can-do attitude to join the Bracknell Branch as their Field Care Supervisor.

If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do.
As an integral part of the branch team this is a role with plenty of scope to contribute to the success of the business.
We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

Reporting to the Branch Manager your role will include:

The role of Field Care Supervisor is to be working under the direction of the Branch Manager, and Field Care Manager to implement systems to ensure that a domiciliary care service is delivered meeting and exceeding legislative standards, and in accordance with company equal opportunities and health & safety policy.

The success of this role will be measured by:

• Understanding the market sector and services/products that Prestige provides
• Willingness to learn
• Committed to delivering the service to the highest standard, ensuring compliance
• Excellent communication and presentation skills
• Effective time management and organisational skills.
• The role will also build key internal and external customer relationships and have an extensive knowledge of current market conditions and trends.

Main Responsibilities:

This involves the following major responsibilities

• To undertake domiciliary care risk and manual handling assessments on new clients/service users prior to the provision of a domiciliary care service with regard to the potential risks to service users and care workers associated with delivering the package of care, and to ensure that the assessment is updated annually or following any significant change, whichever is sooner. For individuals who are self-funding, undertake a care needs assessment appropriate to the level of support requested including risk and manual handling assessment.
• To maintain an effective system in consultation with the Care Planner and Branch Manager for quality assurance management based on the outcomes for service users, in which standards and indicators to be achieved are clearly defined and monitored on a continuous basis, ensuring that all service users and their carers are consulted about the care service including:

• At least one quality monitoring telephone call to all service users quarterly to monitor the performance of care workers.
• At least 4 spot checks annually on care workers attending client/service user domiciliary care assignments to monitor the performance of the care workers and the outcome of the care service.
• Attend Social Services client reviews as required within service specifications.

To meet domiciliary care workers formally on a one to one basis for the purposes of direct supervision at least quarterly and keep written records on the content and outcome of each meeting. With the consent of a service user, at least one of these meetings to incorporate direct observation of the care worker providing care to the service user with whom they regularly work. To meet domiciliary care workers annually to conduct an overall appraisal of their standard of performance identifying training and development needs and keeping written records of the content and outcome of each appraisal. To facilitate quarterly team meetings for care workers and to prepare an agenda and maintain minutes from the meetings. To assist the Care Planner and Branch Manager with the delivery of a carer assistants development and training programme to ensure members are able to fulfil and meet the changing needs of clients and service users. To assist the Care Planner and Branch Manager within a recruitment programme to build capacity and ensure contingency within the service. To participate in an on-call roster providing and co-coordinating cover for unplanned absence to maintain the service. Act appropriately in emergency situations, reporting incidents whilst respecting client/service user's sensitivity, privacy and confidentiality and respond to crisis situations effectively by summoning appropriate assistance e.g. GP/District Nurse/Emergency Services. To support the needs of the care professionals and clients and participate in an on-call rota. To apply good practice and report any/all suspicion of abuse of any kind in accordance with procedure and to understand and respect confidentiality and data protection policy within delivery of services. To meet weekly compliance targets agreed with the Care Planner and Branch Manager and produce a weekly log of compliance activity. Assist with the on-going review of service provision and change working methods in accordance with agreed strategy. To undertake duties appropriate to the scope of the position as may be required from time to time.

General Responsibilities:

• Occasionally support with the day-to-day responsibilities of the team when required.
• Be a champion for internal customer service.
• Any other reasonable management requests.
• Be part of the on call/out of hours rota in line with the Branch requirements.

Key Attributes/Knowledge/Skills/Experience:

• Experience of supervising/managing others

• Smart and professional appearance.
• Articulate with the ability to put across ideas succinctly and clearly (good communication skills)
• Excellent assessment skills
• Holding a valid UK driving licence and access to a car is desirable, however other travel arrangements are possible and will be taken into consideration
• Ability to work on own initiative - self-starter, able to prioritise tasks and manage time effectively.
• Good team player
• Willingness to embrace change
• A commitment to equal opportunities and diversity
• Symmetry between personal and organisational values
• Demonstrates the behaviours associated with Prestige Nursing & Care's values

What we offer

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
• An additional day off for your Birthday
• Blue Light Card
• Refer with the Care Friends mobile app and earn extra money
• Cycle to Work scheme for our Head Office, Regional and Branch colleagues
• Long Service Awards
• Workplace Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture

Please note:

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

#INDHP24

Job Advert: Helpdesk Supervisor

Location: Bracknell
Salary: £35,000 per annum
Contract: Recently Renewed 5-Year Contract
Hours: Monday to Friday, 8:00 AM to 5:00 PM

About Us: My client is a leading Facilities Management (FM) provider, and we are looking for a dedicated and experienced Helpdesk Supervisor to join our team in Bracknell. Our company has just secured a renewed 5-year contract, ensuring stability and growth opportunities.

Key Responsibilities:

• Oversee a team of helpdesk administrators, ensuring efficient and effective operations.
• Manage facilities, compliance, and subcontractors to meet contractual obligations.
• Produce detailed reports and liaise with senior management to ensure transparency and accountability.
• Work closely with engineers to ensure timely and accurate service delivery.
• Deliver exceptional customer service, addressing client needs and concerns promptly.
• Handle high-pressure situations calmly and efficiently, ensuring smooth operations.
• Prioritise and manage workload effectively, ensuring all tasks are completed on time.
• Employ a methodical approach to tasks, constantly seeking to improve processes and systems.
• Experience with Maximo is desirable but not essential.

Benefits:

• 25 days holiday plus bank holidays.
• 5% matched pension contribution.
• Life assurance at 2x annual salary.
• Optional private healthcare and dental care.
• Sick pay.
• Comprehensive training and development plans.
• Long service awards.
• Mortgage advice.
• Employee discounts at various retailers, gym memberships, and restaurants.

Qualifications and Skills:

• Proven experience in a similar role, preferably within the FM industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple priorities.
• Methodical approach with a keen eye for detail and process improvement.
• Familiarity with Maximo or similar CAFM systems is a plus.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Advert: Helpdesk Supervisor

Location: Bracknell
Salary: £35,000 per annum
Contract: Recently Renewed 5-Year Contract
Hours: Monday to Friday, 8:00 AM to 5:00 PM

About Us: My client is a leading Facilities Management (FM) provider, and we are looking for a dedicated and experienced Helpdesk Supervisor to join our team in Bracknell. Our company has just secured a renewed 5-year contract, ensuring stability and growth opportunities.

Key Responsibilities:

• Oversee a team of helpdesk administrators, ensuring efficient and effective operations.
• Manage facilities, compliance, and subcontractors to meet contractual obligations.
• Produce detailed reports and liaise with senior management to ensure transparency and accountability.
• Work closely with engineers to ensure timely and accurate service delivery.
• Deliver exceptional customer service, addressing client needs and concerns promptly.
• Handle high-pressure situations calmly and efficiently, ensuring smooth operations.
• Prioritise and manage workload effectively, ensuring all tasks are completed on time.
• Employ a methodical approach to tasks, constantly seeking to improve processes and systems.
• Experience with Maximo is desirable but not essential.

Benefits:

• 25 days holiday plus bank holidays.
• 5% matched pension contribution.
• Life assurance at 2x annual salary.
• Optional private healthcare and dental care.
• Sick pay.
• Comprehensive training and development plans.
• Long service awards.
• Mortgage advice.
• Employee discounts at various retailers, gym memberships, and restaurants.

Qualifications and Skills:

• Proven experience in a similar role, preferably within the FM industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple priorities.
• Methodical approach with a keen eye for detail and process improvement.
• Familiarity with Maximo or similar CAFM systems is a plus.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.