Total 20 Administrative / Clerical job vacancies in Cheltenham, GL53 7AN

- Use of voice recognition software to transcribe and proofread dictated letters - Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patientcontacts as directed by the secretary supervisor. - Typing detailed medical reports for legal use when necessary. - Take and transcribe minutes as appropriate. - Diary management, including making appointments, booking of meeting dates and venues, organising and distributing paperwork asrequired by the clinical team/supervisor. - Supporting consultant staff by assisting with the production/transcription of medical staffing paperwork, such as references etc. - Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc - Take ownership and responsibility for the workload of a team of Consultants, Drs and Nurses See full Job description for further details

- Use of voice recognition software to transcribe and proofread dictated letters - Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patientcontacts as directed by the secretary supervisor. - Typing detailed medical reports for legal use when necessary. - Take and transcribe minutes as appropriate. - Diary management, including making appointments, booking of meeting dates and venues, organising and distributing paperwork asrequired by the clinical team/supervisor. - Supporting consultant staff by assisting with the production/transcription of medical staffing paperwork, such as references etc. - Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc - Take ownership and responsibility for the workload of a team of Consultants, Drs and Nurses See full Job description for further details

Knowledge, Skills, Experience and Aptitude Required - Educated to GCSE grade C or above (or equivalent) in literacy and numeracy. - Substantial experience in a hospital or office environment. - IT experience of Microsoft Office packages. - IT capable to ensure proficient use of hospital computer systems. - An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all calls. - Proven organisational skills with the ability to prioritise workload and to work to deadlines. - Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar. - Good interpersonal skills for dealing with people, internal and external to the organisation. - Ability to work flexibly within a team. - Ability to work quickly and accurately. - Ability to use own judgement and initiative as appropriate. - Sound team building and leadership skills including the ability to train, guide, persuade, encourage and motivate, together with sensitivity and tact to deliver reprimands in a positive manner. - Sound understanding of Human Resources policies to enable application of annual leave, sickness, disciplinary policy, probation and appraisals. See Job Description attachment for the full job description details.

- Use of voice recognition software to transcribe and proofread dictated letters - Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patientcontacts as directed by the secretary supervisor. - Typing detailed medical reports for legal use when necessary. - Take and transcribe minutes as appropriate. - Diary management, including making appointments, booking of meeting dates and venues, organising and distributing paperwork asrequired by the clinical team/supervisor. - Supporting consultant staff by assisting with the production/transcription of medical staffing paperwork, such as references etc. - Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc - Take ownership and responsibility for the workload of a team of Consultants, Drs and Nurses See full Job description for further details Additional contact details Jennifer Wike (Administration Manager) Tel: 0300 422 4029 Email: jennifer.wike@nhs.net

To work as part of an Administrative Support Team working flexibly to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards Filing of clinical record created by clinicians on our Ophthalmology EPR system (MediSIGHT) into main hospital notes following outpatient appointment. Typing adhoc correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the secretary supervisor. Diary management, including making appointments, booking meeting dates and venues, organising and distributing paperwork as required by the clinical team/supervisor. Supporting consultant staff by assisting with the production/transcription of medical staffing paperwork, such as references etc Supporting consultant staff with their additional responsibilities, such as clinical governance, Clinical Tutor role, etc. This may include setting up training days, teaching sessions, organising visitors, etc. Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc Undertaking routine office duties including electronic note tracking, photocopying, filing of correspondence and results.

Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include: Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition. Typing detailed medical reports when necessary. Highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc. Ensuring incoming post and results is sorted, any appropriate action taken and passed to the clinician on a daily basis. Ensuring that any vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity. Deal with enquiries by letter/e-mail/telephone from patients, GPs, other hospitals, police, solicitors (via legal department), other consultants and management. Origination of procedures in negotiation with the clinical staff and patients as requested by the secretary supervisor. This includes identifying potential dates with the clinical team, negotiation of dates with the patient and any additional co-ordination of staff, equipment, stock, facilities, external support (company representatives) and paperwork. Carrying out regular review and administrative validation of the clinicians return outpatient wait list. Regularly informing the secretarial supervisor about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc. Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc. Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements. As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately. To work as part of an Administrative Support Team working flexibly to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards. To cover colleagues during absences/annual/sick leave as directed by the secretary supervisor. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. Undertake routine office duties including electronic note tracking, photocopying, filing of correspondence and results and maintenance of records in the absence of the band 2 clerical assistant. Assist in the training and induction for new and existing colleagues.Take the initiative as and when required as well as working flexibly and adapting to the demands of the department/team as appropriate. Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.

Act as a relief ward clerk on a regular basis (See Generic Ward Clerk duties below). Coordinate and implement induction and training for all new starters Liaise with line management regarding new staff to ensure competent in role Identify development and training opportunities for ALL Ward Clerks Respond to training needs identified by line management and act accordingly Complete any tasks as requested by line management Facilitate Ward Clerk input/feedback/opinions and at appropriate meetings, during the course of your duties. Act as a mentor/buddy to Ward Clerks when required Daily support to ward clerks and management team when required Receive queries, both in person and on the telephone and manage appropriately Audit of Ward Clerk processes and report findings to management Patient experience champion

Key Result Areas Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include: Transcription Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance. Outcomes, Results and Clinics Tracking of results/ appointments and highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc, to ensure that RTT guidelines are achieved for patients. Booking in patients for surgery, alongside the utilisation of theatre lists. Specialty Specific Support Providing a comprehensive secretarial support to the consultant surgeons whilst being the first point of call for patients, GPs, family members and other professional colleagues and organisations. Regularly informing the Lead Co-Ordinator about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc Service Improvement Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements. As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately. Team-working To work cohesively with the Lead Co-Ordinator to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards To cover colleagues during absences/annual/sick leave as directed. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. Undertaking routine office duties including electronic note tracking, photocopying and filing of correspondence and results and maintenance of records. Liaise with relevant team members to ensure that any process changes run smoothly and efficiently. Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.

To respond to customer enquiries in accordance with procedures. Such enquiries can relate to specific commodity ranges or general Supplies related issues. Enquiries can be received from personnel, ranging from ancillary staff to consultant medical staff. The Administrative Assistant may need to refer such enquiries to other members of the team, depending on the complexity of the enquiry. These enquiries can be received by e-mail or telephone and occur at any time during the working day, thereby interrupting the general workflow, To process purchase orders and assist with the contracting process as necessary. The orders to be processed will be allocated by a more senior member of staff within the Procurement team, with guidance provided to the Administrative Assistant as to the action required. Processing of purchase orders can involve contacting suppliers to establish prices, end users within the Trust to obtain further information regarding the item required, and other Procurement personnel for guidance. Daily activity, which can range from 10 to 100 orders per day, To maintain records and provision of statistical information as required. This involves the input of data into Unit 4(Procurement and Finance system) and the Supplies requisition database in accordance with laid down procedures and parameters. It also requires the Administrative Assistant to run reports from the Procurement and Finance System following guidelines provided, To answer telephones promptly and courteously, actioning and taking messages as appropriate. This will require the Administrative Assistant to respond to calls within their sphere of experience and to take accurate and full details of information required if they need to refer the information to a more senior member of staff, To report all exceptions to the appropriate manager. This will require the Administrative Assistant to make their supervisor aware of any issues or requests that may arise which are outside the guidelines or procedures for use within the department, To participate in the introduction of improved working procedures, including introduction of information technology software, to establish and maintain total quality standards to agreed levels. The Administrative Assistant is encouraged to identify improved ways of working or better use of technology, To comply with all statutory regulations, procedures, Standing Orders and Standing Financial Instructions as directed. The Administrative Assistant is made aware of the financial limits within which each Trust operates and has a responsibility to ensure the application of these limits, albeit within guidance of supervisors and other senior staff, To undertake maintenance of data within the procurement and Finance system. The Administrative Assistant will be required to update information on Agresso as directed by their supervisor - this is a daily task, with an additional monthly update required, which can range from updating 200 to 1000 records per month, To operate office machinery and equipment provided as appropriate to the task allocated - this will involve PCs, fax machine, photocopier and scanner on a daily basis, To ensure polite and courteous communications with staff and external agencies at all times. The Administrative Assistant may be required to act as the Reception point for the department, receiving visitors from the local Trusts, NHS personnel and supplier representatives, To ensure that filing is accurate and up-to-date. This is a daily task and requires the Administrative Assistant to ensure that documentation is filed as directed by the supervisor, To carry out other duties as may be required from time to time by senior management, To provide training for new and inexperienced staff, This role will involve extensive use of VDU equipment and telephones.

Your new company
An exciting opportunity has arisen, Hays has partnered with a leading Property Management Company based in Cheltenham. We are now looking for a Purchase Ledger Clerk to support our client on a full-time and permanent basis, in their finance team.

The working hours for this role will be, Monday to Friday, working from 9am until 5:30pm, including an hour lunch break and the salary on offer is up to £27500.

Your new role

• Processing Purchase invoices
• Liaising with clients to resolve potential queries
• Using Xero for the processing and invoicing of invoices
• To uphold their invoicing system
• To effectively communicate with the Accounts Payable team for paying invoices
• Dealing with bank reconciliation
• To record supplier invoices, payment transactions and credit notes
• To prepare and process supplier payments, for example; BACS and cheques
• Dealing with reports, as well as preparing ad-hoc reports as required
• You will also monitor and report on aged creditor balances, identifying potential issues for management review
• Supporting colleagues who are also within the Accounting and Finance team with general admin duties

What you'll need to succeed
In order to be a successful candidate in light of the Accounts Assistant position, you will need:

• Proficiency in Excel and accounting packages
• Ability to uphold confidentiality of information
• Good communication and interpersonal skills
• It is desirable for you to have previous experience working in a finance department
• Excellent attention to detail
• Ideally, you will have knowledge of HMRC rules and requirements

What you'll get in return
In return, you will receive the following:

• 23 days holiday plus bank
• Company pension
• An interesting and varied role
• To be part of a growing business
• On-site Rota parking

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Admin Support Specialist
£35.00 per hour (via umbrella)
Cheltenham (At least 3 days per week on site)
6 Month Contract

Our client is currently searching for an enthusiastic candidate to join their team in Cheltenham. The team are after a candidate who is eager to jump into the role, work closely with many stakeholders and process tasks as needed. Our client appreciate candidates who contribute positively to their work environment and they requirement of strong interpersonal skills is essential.

Role Responsibilities:

• Roles and Responsibilities Support Aftermarket Service Leader in delivery of Spare Budget Order Book Management & Distributor Support Responsible for Spare order book management ( Internal and External )
• Weekly management of orderbook
• Working with the OE Business on delivery of spares
• Dealing with disputes and returns ( RMA), Spares Warranty and expedites / cancellations of orders
• Updating and maintain BDI Program document
• Weekly calls with GE Distributor
• Work with Pricing team and with Order management dealing with Price disputes
• Forecasting, data and pricing analysis
• Distributor queries Support the Sales and Marketing Strategy planning for Spares sales
• Work with Services leader to develop campaigns and proposals
• Work with Distributor to update Sales portal with product information Support Aftermarket Leader in executing of Projects:
  • Produce financial & Program Health check metrics specific to customer & Airframer contracts.
  • Prepare data for Key Performance Indicator Reviews
  • Prepare data for financial analysis of expected costs, revenues and margins through Loss making reviews

Skills / Experience Required:

• Experience using Oracle/ERP System is desirable - Desirable
• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
• Demonstrated ability to analyse and resolve problems.
• Have a passion for continuous improvement and innovation
• Take ownership, be accountable, and be proud of the work you are performing
• Approachable and very strong communicator

Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include: Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition. Typing detailed medical reports when necessary. Highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc. Ensuring incoming post and results is sorted, any appropriate action taken and passed to the clinician on a daily basis. Ensuring that any vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity. Deal with enquiries by letter/e-mail/telephone from patients, GPs, other hospitals, police, solicitors (via legal department), other consultants and management. Origination of procedures in negotiation with the clinical staff and patients as requested by the secretary supervisor. This includes identifying potential dates with the clinical team, negotiation of dates with the patient and any additional co-ordination of staff, equipment, stock, facilities, external support (company representatives) and paperwork. Carrying out regular review and administrative validation of the clinicians return outpatient wait list. Regularly informing the secretarial supervisor about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc. Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc. Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements. As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately. To work as part of an Administrative Support Team working flexibly to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards. To cover colleagues during absences/annual/sick leave as directed by the secretary supervisor. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. Undertake routine office duties including electronic note tracking, photocopying, faxing, filing of correspondence and results and maintenance of records in the absence of the band 2 clerical assistant. Assist in the training and induction for new and existing colleagues.Take the initiative as and when required as well as working flexibly and adapting to the demands of the department/team as appropriate. Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.

To work as part of an Administrative Support Team working flexibly to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards Filing of clinical record created by clinicians on our Ophthalmology EPR system (MediSIGHT) into main hospital notes following outpatient appointment. Typing adhoc correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the secretary supervisor. Diary management, including making appointments, booking meeting dates and venues, organising and distributing paperwork as required by the clinical team/supervisor. Supporting consultant staff by assisting with the production/transcription of medical staffing paperwork, such as references etc Supporting consultant staff with their additional responsibilities, such as clinical governance, Clinical Tutor role, etc. This may include setting up training days, teaching sessions, organising visitors, etc. Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc Undertaking routine office duties including electronic note tracking, photocopying, filing of correspondence and results.

What skills and experience we're looking for

Please see application pack

What the school offers its staff

Please see application pack

Commitment to safeguarding

The Cotswold School is committed to safeguarding and promoting the welfare of children and young people, and expects all staff, Governors, visitors and volunteers, to share the same commitment.

To provide administration support to the Oncology Specialist Anti-Cancer Treatment (SACT) Coordinator team in the day-to-day running of the booking office. Manage the patient telephone line with incoming and outgoing calls, and assist with enquiries; passing on accurate messages where required. Manage the patient inbound mailbox and Voice Mailbox to ensure all queries are answered and actioned in a timely manner. To ensure that patients receive a supportive and responsive service tailored to their specific needs. Assist with the recruitment of patients for the Mobile Chemotherapy Cancer Care Unit (MCCU) in the community Assist in the booking of simple and straightforward appointments. Assist with the completion of clinic change forms for the provision of adequate clinic capacity. Assist with various other admin related tasks commensurate to the role and support of the delivery of a smooth and efficient administration service to our patients. Additional Contact: Name: Dan Fletcher, Job Title: Pathway Co-ordinator Supervisor- Phone: 0300 422 3438 Email: Daniel.fletcher1@nhs.net