Admin Executive - Operations Department
Full-time
Junior Executive
Kuala Lumpur, Federal Territory of...
3 weeks ago
Job description:To plan, implement, and be responsible for the daily coordination and the improvement and execution of operations functions.Manages day-to-day operations department business while balancing the responsibilitie...
Job description:
- To plan, implement, and be responsible for the daily coordination and the improvement and execution of operations functions.
- Manages day-to-day operations department business while balancing the responsibilities of various business lines, such as business analysis, vendor, and risk management.
- Plan for improvement processes and policies in support of organizational goals.
- Help to establish the system and adopt necessary technology to improve restaurant operations efficiency and effectiveness.
- Ensure all branches comply with the Company's Operating policies and procedures.
- Plan and establish the monitoring procedures for the control of cash, property, inventory management, and equipment.
- Ensure branches fully follow the company procedures and standards on maintenance requirements. Reports and follows up on preventive maintenance plans and activities.
- To take charge of operational support & administrative management to enhance the business processes.
- Facilitate coordination and communication between support functions including Finance, Marketing, Kitchen Management, Product Development, CK and Business administration, Quality Assurance, Training development, and FMCG.
- Establish and maintain an ongoing communication platform/ system for reporting of operational objectives, changes, and area concerns to all management levels.
- To be responsible for restaurant/DM/OM administrative and reporting tasks.
- To prepare weekly/monthly reports and analyses relating to Operations performance & customer insights for management review and propose feasible action plans.
- Liaison with Operations Manager. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
- To follow up on non-compliance from the QA audit, Chef Audit, Mystery shopper audit, and customer feedback.
- To review and approve restaurant purchases (Monthly ordering etc) according to the Line of Authority.
- To compile data and prepare Reports (Ops meetings).
- To help conduct Cash Audits at outlets.
- To review outlets’ Month-end Closing Stock report & submit it to the Account Department
Job requirement:
- Bachelor’s Degree preferably in Business Administration or any Business Studies.
- At least 1 - 2 years of direct experience in operations or operations support of the Food & beverage industry or retail industry.
- Have strong ability in using Microsoft Excel or Power BI
Perks & Benefits
- Central location
- Casual dress code
- Regular team activities
- Open culture
- Personal development opportunities
- Dental insurance
'Great Taste with Story'
Established in 2005, our vision for Tea Garden is to build a legacy of Malaysian food culture that brings back memories and satisfaction to everyone in the world. We fulfil our vision by promoting authentic Malaysian culture through our distinctive cuisine made from fresh, quality ingredients. We believe good food brings people together. Our Malaysian cuisine plays an important role in breaking the barriers of language, race, and all walks of life by embracing the multicultural flavours of Malaysia. Each dish is made to nourish the soul and body and make our customers feel loved. Our founder, Mr. Tan Chek Kiang has almost 40 years of experience in the Food & Beverage business. He has accumulated invaluable experiences from working at Chinese seafood restaurants, and traditional coffee shops, and now helms the reins at the company. Our Executive Chef, Mr. Yap Teck Peng, has close to 50 years of experience in the Food and beverage industry in Malaysia, Singapore, Switzerland and New Zealand. Both Mr. Tan and Mr. Yap believe that serving fresh, quality and authentic Malaysian delicacies comes from the heart to ensure that our customers enjoy the best taste of Malaysia. Managed by a team of passionate individuals devoted to preserving and promoting Malaysian cuisine, our chain of restaurants has since expanded locally as well as globally; bringing delicious and quality cuisine for the enjoyment of our customers.
