The Responsibilities:
(1) To support sales functions in Sales Administration including stationing at the Sales Gallery on duty roster basis
(2) Open Grantee Files:
- Received sales documents i.e. PO, invoices, receipts, Inurnment Form as attached from sales agents.
- Key in customer’s particulars into data & file in all documents.
(3) Prepare certificate
- Monitor and ensure certificate issue once payment fully settled.
- Certificate print out for signing and send by post.
(4) Invoices & Receipts
- Issue invoices / receipts and send by post.
- Record payments / sales documents received (include PO, invoices, receipts) with attachment of cash, cheque or credit card before submitted to Accounts department.
- Acknowledge of receipts from Accounts department.
(5) Prepare Memo
- Cancellation of PO and invoice (included cancel of purchase)
- Excess payment for refund to customer
- Customer request change of plot(s)
(6) Liaise with Accounts Department
- PD cheques
- Outstanding account
- Memo
- Customer bank in payment info
- Cheque return
(7) To check availability of niche walls for sale to all sales agents.
(8) To calculation of sales agent monthly sales commission.
(9) To fill in invoice & receipts, Inurnment, death certificate and deceased particulars & etc., prepare grantee files to Accounts department from contractor’s claim, request and monitor all grantee files.
(10) Yearly Enlightenment Ceremony
- Prepare tablets name list and attend to walk in or call-in customers related to registration of Enlightenment Ceremony
(11) To liaise with customer enquiries (in-bound call / walk in), outstanding payment, appointment of nominee and change of address.
(12) To generate report when necessary
(13) To execute ad-hoc related matter as and when requested by Superior.
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The Requirements:
- Candidate must possess at least a SPM/STPM
- Fresh graduates are welcome to apply
- Good organisational skill and verbal communication skills.
- Able to work independently, high committed, responsible and dependable.
- Customer service oriented and great attention to detail.
- Highly motivated team player with a strong drive for success and the ability to work under pressure.
- Proficient in MS Office and PC skills.
