Total 3,360 job vacancies in Watford, Hertfordshire, WD17 3EZ

Job Description




We currently have a great opportunity with a Housing organisation for a Complaints Resolutions Assistant role on a full-time fixed-term contract basis for 3-6 months. This is an office-based role located in Hertfordshire, requiring the successful candidate to work 5 days a week in the office.




Job Title: Complaints Resolutions Assistant

Salary: £25,300-£30,000 per annum

Contract: Fixed-Term Contract (3-6 months)

Working Hours: 37 hours per week

Location: Hertfordshire (Office-based - 5 days a week)




Responsibilities of Complaints Resolutions Assistant:




- Deliver exceptional customer service across the Operations Directorate, championing customer care and serving as a customer ambassador.

- Maintain proactive communication with customers about service failures, communal defects, and rectification timelines through various channels (phone, email, social media, etc.).

- Log and monitor all feedback in the housing management system, ensuring complaints are handled within the timelines outlined in policies and procedures.

- Promote online tenancy services to customers and respond to queries regarding improvement works, adaptations, repairs, and other housing-related requests.

- Address complex issues related to dampness, adaptations, and repairs, keeping customers informed throughout the process.

- Collaborate with planners to arrange repair works, raise work orders, and work with the Gateway Membership Team to enhance service delivery.

- Conduct resident profiling surveys to maintain up-to-date data.

- Provide administrative support to the Operations team as needed.




Requirements for Complaints Resolutions Assistant:




Essential:

- Full Driver's License and access to a car.

- Basic DBS check.

- Experience in a customer-focused environment, with a strong record of providing quality customer care.

- Proven ability to manage complaints effectively, achieving positive resolutions.

- Strong written and verbal communication skills, with excellent interpersonal abilities.

- Ability to work under pressure, balance customer needs with legal requirements, and maintain a professional approach at all times.

- Proficiency in IT systems, particularly Word and Excel.

- Ability to manage and prioritize tasks to meet deadlines and handle conflicting demands.

- Flexibility to work outside standard office hours if needed.




Desirable:

- NVQ in Customer Care.

- Experience in social housing.

- Basic knowledge of housing issues, including disrepair, gas access, dampness, and adaptations.







If you believe you are the right candidate for this role, please reply with your updated CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

About The Company:

About The Role:
Shift Pattern: Monday to Friday

Hours Per Week: 40

As a Mailroom Porter, you will play a crucial role in setting up and maintaining venue furniture according to event plans. Reporting to the Venue Manager, you will ensure all furniture is in perfect condition, safely delivered, and stored. Your role will be essential in delivering exceptional service to all visitors and meeting client expectations.

As part of your role, your key responsibilities will include, but are not limited to:

• Set all venue furniture according to the plan issued for each event, ensuring all furniture is in perfect condition
• Ensure all services are delivered safely in line with all OCS operating standards, reporting all accidents and dangerous occurrences to your supervisor
• Ensure the upkeep, storage, and maintenance of all on-site furniture
• Ensure that all furniture requirements are delivered and managed to OCS standards and the client's expectations, delivering exceptional service to all visitors
• Conduct regular checks to ensure furniture is in good condition and ready for use
• Collaborate with team members to ensure efficient setup and breakdown of event spaces
• Assist with the movement and arrangement of furniture as needed during events
• Provide excellent customer service and address any queries or concerns from clients and visitors

The ideal candidate should meet the following criteria:

• You must have the right to work in the UK
• Ability to use own initiative and confidence to make quick decisions
• Computer literacy and good knowledge of Microsoft Office is essential
• Excellent organisational and communication skills
• Analytical problem-solving skills, with strong attention to detail
• Flexibility in meeting client demands regarding availability and work hours, including weekends, public holidays, and evening work as required

How to Apply:

Are you an experienced Mental Health Nurse wanting to work in an environment where kindness and teamwork is integral? Where you'll be invested in, with opportunities to develop and grow your career to achieve your goals? Then join the team at Rhodes Wood Hospital in Hatfield and come and experience what delivering great healthcare should feel like.

As an experienced Mental Health Nurse from the NHS or private sector in the UK, you can join a multidisciplinary team that works well together to change lives for the better as you develop specialist skills and make a real difference for some of the most vulnerable people in society.

Your career at Elysium will be rewarding and fulfilled, where you can take pride in knowing that you've made a difference. While you're caring for service users, improving their lives and looking out for your colleagues, we'll be looking after you. With Wellbeing support and activities to support your mental health, a range of benefits that can save you money and make a difference, and development to nurture your career.

What you will be doing

As a qualified Mental Health Nurse (RMN), you will ensure children and young people in this specialist Inpatient Eating Disorder service receive high-quality care, while also supporting your colleagues and promoting positive teamwork.

The wards are busy, with plenty to keep you engaged and motivated, and a good amount of routine and variety. Your day-to-day will include:

• Providing high-quality, effective and compassionate nursing care to service users
  
• Being responsible for the assessment, planning, implementation and evaluation of care
  
• Providing mentorship and support to team members
  
• Observing, recording and reporting all service user changes, and maintaining accurate records of care provided

Skills and knowledge you will have

• A relevant nursing qualification
• NMC registration
• Strong team-working skills
• A high level of self-motivation and a flexible approach
• A positive attitude and be naturally caring and compassionate
• A commitment to high-quality care and to values and evidence-based practice

Where you will be working

Location: Shepherds Way, Brookmans Park, Hatfield AL9 6NN

Rhodes Wood Hospital is a specialist Inpatient Eating Disorder service for children and young people aged 12 up to 18 years. Each treatment programme is tailored to the needs of the young person.

What you will get

• Annual salary of up to £38,000 plus £5,000 Welcome Bonus
  
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
  
• Free meals and parking
  
• Wellbeing support and activities to help you maintain a great work-life balance.
  
• Career development and training to help you achieve your career goals.
  
• Pension contribution to secure your future.
  
• Life Assurance for added peace of mind.
  
• Enhanced Maternity Package so you can truly enjoy this special time.

There are also a range of other benefits including retail discounts and special offers and much more.

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.

• A relevant nursing qualification and registration
  
• Strong team-working skills
• A high level of self-motivation and a flexible approach
  
• A positive attitude and be naturally caring and compassionate
  
• A commitment to high-quality care and to values and evidence-based practice

You will support a warm and nurturing environment, allowing for the understanding of symptoms, patterns and origins of psychological distress, and will actively encourage children to personalise bedroom spaces to make these feel like a home from home.

There is also an on-site Ofsted Registered school to support young people continue with their education while in hospital. Rhodes Wood Hospital is located on the outskirts of Hatfield, which is easily reachable by car.

• Annual salary up to £38,000 depending on experience
  
• £5,000 welcome bonus
• The equivalent of 33 days annual leave – plus your birthday off!
  
• Free meals and parking
• Wellbeing support and activities
  
• Career development and training
  
• Pension contribution
  
• Life Assurance
  
• Enhanced Maternity Package
  
• Flexible working opportunities

About your next employer

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.

Building Services Engineer

Nuffield Health Letchworth FWC | Property and Facilities | Permanent | Full time

Up to £34,000 per annum, depending on experience

40 hours per week

Nuffield Health is the UK's largest Healthcare Charity. Our Fitness & Wellbeing Gyms are shaping the health of the nation - and we need the right person to keep them in peak condition. If you've previously worked as a maintenance engineer, technician or manager, and you're looking for career growth, look no further.

As a Building Services Engineer at our Fitness and Wellbeing Club, you will have responsibility for managing a viable and effective preventative maintenance programme for the whole site, including the building shell and surrounding grounds as well as ensuring that all maintenance problems and queries are dealt with efficiently and effectively in line with company policies, procedures and current health and safety legislation.

As a Building Services Engineer, you will:

• Assist in the completion of all monthly PPM jobs.

• Complete all Building Services daily/weekly checklists.

• Manage and complete all reactive calls within a realistic and reasonable timeframe.

• Understand COSHH (Control of Substances Hazardous to Health) regulations and guidelines.

• Assist with the ownership and management of all Health and Safety Management System folders.

• Carry out all Pool maintenance and complete regular pool/spa testing whilst on shift and complete fabric based tasks.

• Receive and take delivery of all pool chemicals in a safe manner and stored in the correct bunding.

• Maintain a positive, productive working relationship with all other staff.

• Assist the Operations Manager in the prioritisation of health & safety management in the Building Services area, ensuring policies, risk assessments and safe systems of work are in place.

• Ensure checking and inspection processes are completed as required and deviations are promptly actioned.

• Proactively flag any health and safety concerns to the General Manager and Nuffield Health Operations Manager.

As a Building Services Engineer, you will have the following:

• Previous experience working within a maintenance facility role.

• 3 Day ISRM Pool Plant room qualification.

• Strong communication and interpersonal skills.

• Ability to multi task and prioritise.

• Excellent customer service and organisation skills.

• Team player, committed to providing a service ethos.

• A qualification in either electrical or HVAC.

• IOSHH Qualification.

Helping you feel good

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Find the right fit with our free gym membership, private healthcare and financial and emotional wellbeing support. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you

Role: Labourer

Location: Stevenage

Contract type: Temporary (Full time)

Start date: 4/11/24

Duration: Long term (50 weeks)

Pay rate: £15-16 per hour

Fawkes & Reece contact: Stan (London office) - Number 020 7288 0166 press option 1 for trades and labour

The Labourer role:

As the site Labourer you will be responsible for assisting with site clearance, moving materials, cleaning various areas and assisting traders where needed.

Requirements for the Labourer:

• Previous experience in a Labouring position
• CSCS Card

What to do next:

If you think you would be a good candidate for this Labourer position or would like to find out more about the role, please reach out to Stan in our London Office on 020 7288 0166

Proud member of the Disability Confident employer scheme

Job Title: Residential Family Support Worker
Location: Sawbridgeworth
Salary: £11.50 - £13.00 per hour
Job Type: Full-time (40 hours per week)
Shift Pattern: 12-hour shifts, including weekends and bank holidays

Our client, an independent Family Assessment Centre, is seeking a compassionate and dedicated Residential Family Support Worker to join their team. This role involves providing vital support, care, and guidance to families undergoing specialist parenting assessments for local authorities and the courts. You will play a key role in ensuring the safety and wellbeing of families, while contributing to detailed monitoring and recording throughout the assessment process.

Key Responsibilities:

• Collaborate with team members and external professionals (social workers, legal services, education, and health) to support families in reaching their goals as outlined in their placement plans.
• Promote essential life skills and positive behaviours in parents through monitoring, recording, and observing parental interactions.
• Provide feedback to the Lead Assessment Social Worker and other team members to inform future care plans.
• Safeguard children within the centre and maintain professional boundaries when promoting healthy relationships between parents.
• Support parents in attending appointments and completing parenting sessions.
• Facilitate contact between parents, their children, and other family members.
• Keep up-to-date records of families' progress and contribute to team meetings and reports.
• Assist in daily centre operations, including domestic duties like cooking and cleaning as needed.

Requirements:

• Resilient, motivated, and able to work both independently and as part of a team.
• Strong communication skills, both verbal and written.
• Calm, non-judgmental, and flexible in approach.
• IT literate and able to follow instructions.
• Experience: At least 1 year of experience in family support or a similar role is required.
• Licence: Business insurance on your car is essential, as there will be a need to transport families to appointments.
• DBS: A DBS check is preferred.
• Qualifications: A Level 3 Diploma in Health and Social Care is desirable but not essential (training will be provided).

Benefits:

• Company pension
• On-site parking

How to Apply:
If you are passionate about making a difference in the lives of vulnerable families and meet the above criteria, we encourage you to apply. Please ensure you can reliably commute to Sawbridgeworth or are willing to relocate before starting.

Job Title: Social Worker
Location: Sawbridgeworth, London
Salary: £45,000 - £48,000 per annum (depending on experience)
Job Type: Full-time, Permanent

Are you an ambitious and experienced Children's Social Worker looking to make a real impact? Our client, a family assessment centre in Sawbridgeworth, is seeking a dedicated and passionate Social Worker to join their team.

About the Role:
As a Social Worker, you will work closely with children, families, other agencies, and the community to improve lives, ensuring children are safe and families receive the support they need. You will play a key role in enabling families to remain together where possible, providing timely intervention and support when necessary.

Key Responsibilities:

• Manage complex children and family court cases and child protection investigations.
• Collaborate with multi-agency teams, chair children's plans, and write clear and concise reports.
• Build positive relationships with children and families to assess needs and provide appropriate interventions.
• Apply safeguarding principles to promote the welfare of children, making sound decisions in difficult situations.
• Use your expertise to provide ongoing support and guidance to families and children, ensuring their independence and safety.

Qualifications & Requirements:

• A Social Work qualification with HCPC registration and a minimum of 2 years of experience in the field.
• Proven experience handling complex child protection cases and working within statutory children's settings.
• Strong knowledge of social care theory, legislation, and safeguarding practices.
• Excellent report writing skills with the ability to meet deadlines.
• The emotional resilience needed to manage the challenging nature of the role, using the support of managers and colleagues.
• A valid DBS check (preferred).
• Ability to safely transport children and families as needed.
• Flexibility to respond to emergencies and operational requirements.

Benefits:

• Salary of £45,000 - £48,000 per year, depending on experience.
• 20 days of annual leave, plus 8 bank holidays.
• Company pension scheme.
• Supportive team environment with regular supervision and opportunities for professional development.
• A wide range of learning, development, coaching, and mentoring opportunities.

Schedule:
Monday to Friday, full-time.

Location:
Sawbridgeworth, London. Applicants must be able to reliably commute or be willing to relocate before starting work.

If you're ready to join a team that values your professional expertise and passion for helping families and children, we want to hear from you! Apply today to make a difference in the lives of those who need it most.

Work Authorization:
United Kingdom (required)

Location: St Albans

Hourly Rate: £13 PAYE or £17 Umb / Ltd Co (Outside IR35)

Duration: Minimum 3 months. Likely to be extended into mid 2025.

Overview

Due to an influx of large order, our client are seeking a skilled and detail-oriented Wirer / Assembler to join them on a contract basis. There is the scope for this contract to be extended, or even made into a permanent placement in the future.

Responsibilities

• Read and interpret electronic drawings, diagrams, and schematics.
• Cable Assembly, Wiring, Soldering and Electro-Mechanical Assembly
• Use hand tools and soldering equipment to solder and connect components.

Qualifications / Background

• Proven experience in electronics assembly and manufacturing processes.
• Ability to read and interpret electronic schematics and drawings.
• Proficient in using hand tools and soldering equipment.
• Strong attention to detail and precision in assembly work.

Day-to-Day

• Cable Assembly and Cable forming
• Wiring, Assembly, Soldering and Mechanical work
• Reading and interpreting electronic drawings and schematics.
• Some drilling of metal work might also be required