Responsibilities
• Handle customer inquiries, resolve complaints, and address any issues that arise, creating a positive shopping experience and fostering customer loyalty.
• Achieving sales targets by monitoring performance and implementing strategies to meet sales goals.
• Analyze sales data to identify growth opportunities and control expenses to maximize profitability.
• Manage all aspects of store operations, including opening and closing procedures, cash handling, inventory management, and maintaining store cleanliness and organization.
• Implement training programs and supervise staff. Set performance expectations, provide ongoing feedback, schedule shifts, manage payroll, and motivate employees to deliver high-quality customer service.
• Oversee product placement and visual merchandising to optimize sales and create an appealing shopping environment in line with company policies.
• Collaborate with the marketing team to execute campaigns and promotional activities.
Requirements
• Minimum qualification of GCE O’ Level or equivalent
• At least 5 years of experience in the retail industry, with a minimum of 3 years in Assistant Manager or Supervisor is highly advantageous.
• Solid understanding of retail operations, sales techniques, merchandising, and customer service principles. Experience with inventory management and retail software is a plus.
• Proven track record of achieving sales targets, analyzing sales data, and implementing growth strategies. Financial management skills with knowledge of budgeting and profitability analysis.
• Strong leadership and team management abilities, including effective communication, delegation, and problem-solving.
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)
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